What does a change management analyst do?
A change management analyst is in charge of providing analytical support to a company when it comes to implementing changes in existing systems and procedures. They are typically responsible for coordinating with different departments to gather necessary data, performing extensive research and analysis on company operations and market conditions, identifying the strengths and weaknesses in current systems, and determining areas needing improvement. Furthermore, as an analyst, it is essential to summarize findings into reports and presentations, recommending solutions for optimal operations.
Change management analyst responsibilities
Here are examples of responsibilities from real change management analyst resumes:
- Manage the WPB as a training material to support the ERP training process.
- Create and manage stakeholder SharePoint pages.
- Manage content for project/department relate SharePoint sites.
- Manage the Salesforce preparation for migration from GreatPlains to PeopleSoft and successfully execute said migration.
- Monitor application and infrastructure change windows to ensure timely completion of implementation and checkout tasks.
- Single point of contact for duration of change windows.
- Identify OCM needs and create a customize OCM plan for each project.
- Establish formal change control process and governance to control multiple deployment events.
- Work as part of a global team to define global change governance standards.
- Analyze data for site impact before importing into ERP system to establish cost/price consequences.
- Obtain Medicare compliant clinical notes and qualifying testing to ensure a path to payment.
- Coordinate changes make to outsource customer infrastructure.
- Verify all information from country coordinators are correct before submitting to auditor.
- Leverage OCM methodology to successfully engage the employee population involve in the enterprise wide implementation.
- Create financial models using SAS to identify overt discrimination, disparate treatment and disparate impact for pricing and credit decision
Change management analyst skills and personality traits
We calculated that 14% of Change Management Analysts are proficient in Organizational Change Management, Project Management, and Metrics. They’re also known for soft skills such as Interpersonal skills, Problem-solving skills, and Time-management skills.
We break down the percentage of Change Management Analysts that have these skills listed on their resume here:
- Organizational Change Management, 14%
Contributed organizational change management skills while considering the business implications to the current and future business environment.
- Project Management, 10%
Developed communications for sales and project management staff to promote sponsorship, risk mitigation and business benefits.
- Metrics, 8%
Maintained effective communication with senior management and internal business clients by developing and publishing 20 IT metrics and dashboards.
- HR, 4%
Documented the combination of the HR departments of nine subsidiary companies into one.
- Management Activities, 4%
Develop presentation materials in support of key messages, while supporting and tracking stakeholder management activities.
- ITIL, 4%
Facilitated root cause analysis focus meetings within ITIL Problem Management.
Common skills that a change management analyst uses to do their job include "organizational change management," "project management," and "metrics." You can find details on the most important change management analyst responsibilities below.
Interpersonal skills. One of the key soft skills for a change management analyst to have is interpersonal skills. You can see how this relates to what change management analysts do because "management analysts work with managers and other employees of the organizations for which they provide consulting services." Additionally, a change management analyst resume shows how change management analysts use interpersonal skills: "created and maintained interpersonal communications producing teamwork, customer service, flexibility and reliability. "
Problem-solving skills. Many change management analyst duties rely on problem-solving skills. "management analysts must be able to think creatively to solve clients’ problems," so a change management analyst will need this skill often in their role. This resume example is just one of many ways change management analyst responsibilities rely on problem-solving skills: "created workflow diagrams in ms visio for issue tracking and resolution.technical environment: windows server with confluence and jira/greenhopper installed. "
Time-management skills. Another skill that relates to the job responsibilities of change management analysts is time-management skills. This skill is critical to many everyday change management analyst duties, as "management analysts often work under tight deadlines and must use their time efficiently to complete projects on schedule." This example from a resume shows how this skill is used: "sop, dop, and wi) - introduced new pdm database, decreased installation time from 18 to 14 months. "
Analytical skills. For certain change management analyst responsibilities to be completed, the job requires competence in "analytical skills." The day-to-day duties of a change management analyst rely on this skill, as "management analysts must be able to interpret information and use their findings to make proposals." For example, this snippet was taken directly from a resume about how this skill applies to what change management analysts do: "lead/managed requirements definition/performance analysis/risk/business process assessment/uat testing. "
Communication skills. Another crucial skill for a change management analyst to carry out their responsibilities is "communication skills." A big part of what change management analysts relies on this skill, since "management analysts must be able to convey information clearly in both writing and speaking." How this skill relates to change management analyst duties can be seen in an example from a change management analyst resume snippet: "conducted daily cr review meetings with various it and nno groups in preparation for change advisory board communications. "
The three companies that hire the most change management analysts are:
- Burns & McDonnell22 change management analysts jobs
- Workforce Opportunity Services13 change management analysts jobs
- Exelon8 change management analysts jobs
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Compare different change management analysts
Change management analyst vs. Analyst lead
The duties of an analyst lead depend on one's line of work or industry of employment. Typically, their responsibilities revolve around performing research and analysis, coordinating with different departments to gather leads and data, reviewing findings, and producing reports and presentations for the stakeholders and other higher-ranking officials. Through the results, an analyst lead can provide advice, devise strategies for business optimization, spearhead the development of processes, identify strengths and weaknesses, and offer recommendations on areas in need of improvement. All of this is done while in adherence to the company's vision and mission.
While similarities exist, there are also some differences between change management analysts and analyst lead. For instance, change management analyst responsibilities require skills such as "metrics," "management activities," "itil," and "change management process." Whereas a analyst lead is skilled in "analytics," "data analysis," "customer service," and "excellent interpersonal." This is part of what separates the two careers.
Analyst leads tend to make the most money working in the finance industry, where they earn an average salary of $110,488. In contrast, change management analysts make the biggest average salary, $83,366, in the finance industry.analyst leads tend to reach similar levels of education than change management analysts. In fact, analyst leads are 3.0% more likely to graduate with a Master's Degree and 0.3% more likely to have a Doctoral Degree.Change management analyst vs. Policy analyst
Policy analysts are responsible for developing government policies and providing advice and briefing to senior management. These professionals work to influence both social and political decisions. They typically work in four key areas, including collecting information, analyzing policies, providing recommendations, and sharing information with government officials and the public. Additionally, they are also expected to consult with stakeholders to provide quantitative evidence supporting their policy. The rest of their time is spent on writing, reading, and analyzing information.
In addition to the difference in salary, there are some other key differences worth noting. For example, change management analyst responsibilities are more likely to require skills like "organizational change management," "metrics," "hr," and "management activities." Meanwhile, a policy analyst has duties that require skills in areas such as "public policy," "policy analysis," "policy issues," and "public health." These differences highlight just how different the day-to-day in each role looks.
Policy analysts earn a lower average salary than change management analysts. But policy analysts earn the highest pay in the insurance industry, with an average salary of $76,361. Additionally, change management analysts earn the highest salaries in the finance with average pay of $83,366 annually.In general, policy analysts achieve higher levels of education than change management analysts. They're 8.0% more likely to obtain a Master's Degree while being 0.3% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for change management analysts in the next 3-5 years?
Erik Johnson Ph.D.
Assistant Professor of Economics, Carthage College
Change management analyst vs. Analyst
Analysts are employees or individual contributors with a vast experience in a particular field that help the organization address challenges. They help the organization improve processes, policies, and other operations protocol by studying the current processes in place and determining the effectiveness of those processes. They also research industry trends and data to make sound inferences and recommendations on what the company should do to improve their numbers. Analysts recommend business solutions and often help the organization roll out these solutions. They ensure that the proposed action plans are effective and produce the desired results.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from change management analyst resumes include skills like "organizational change management," "metrics," "management activities," and "itil," whereas an analyst is more likely to list skills in "customer service," "troubleshoot," "data analysis," and "strong analytical. "
Analysts make a very good living in the technology industry with an average annual salary of $79,330. On the other hand, change management analysts are paid the highest salary in the finance industry, with average annual pay of $83,366.When it comes to education, analysts tend to earn similar degree levels compared to change management analysts. In fact, they're 2.3% less likely to earn a Master's Degree, and 0.3% less likely to graduate with a Doctoral Degree.Change management analyst vs. Process analyst
A process analyst is also known as an operations research analyst, who evaluates in detail the steps in producing products and making important decisions as well as providing recommendations on how to enhance them. They are IT specialists that analyze the business process and workflows to determine how they can be computerized and improved. Responsibilities include identifying problems and risks as well as engaging in problem resolution. Important skills to consider for applicants include being innovative thinkers and goal-oriented.
Types of change management analyst
Updated January 8, 2025
