Change management consultant job description

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don't just say it, we prove it. Every day. We're proud of our reputation as one of North America's most dynamic IT providers - and we're even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you'll see how our company's core pillars - Integrity, Competence, Value, and Fun - resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Are you passionate about providing solutions to your client and want to work for a company that is committed to excellence?

We are looking for a passionate and dynamic Organizational Change management Consultant (OCM) for a 6-month contract with the possibility of extension or conversion to permanent for our Calgary branch who will deliver consultative services directly to your clients and build relationships with our stakeholders and project teams!
A Day in the Life:Work with clients to identify the impact of a technology change being introduced to their end-users Help educate the client on the full capabilities of the technology to ensure they understand and can plan to derive the full intended benefit of technology Gather technology adoption requirements through various methods from individual interviews to leading group workshops Create personas and document user requirements to guide the OCM plans and technology implementation Coordinate with LVS technical teams and clients to determine the Governance Plan for a technology change being introduced to a client organization Develop end-user policies and standards to ensure secure and effective adoption of the technology Work with LVS technical consultants to learn about the technology change we are implementing for a client so we can create a strong OCM plan including Governance, Communications, and TrainingCreate a Communications Plan and develop communications messages to support the plan Use various communications for delivering the communication messages.Create a role-based Training Plan that reflects the various personas and change impact assessment Create training materials and deliver training to various user groups from white-glove service for Executives and their administrators to office and field/front line workers Support other change and communications related project activities Meet with the internal OCM Community of Practice to support the development of the practice area
What You Bring:5+ years experience in an end-user training and/or organizational change management role preferably supporting the people side of change in technology adoption consulting Experience eliciting requirements and creating role-based user requirements and impact assessment documentation.Experience creating Communication Plans and messages, using various communication methods and tools.Experience delivering live training in person and remotely using tools like Teams and PowerPoint LiveAble to work in a team environment, meet deadlines and take on responsibility and accountability Strong written and verbal communication skills Strong aptitude in learning new technology and acting as an end-user advocate in technology projects.Ability to follow established processes to deliver quality outcomes, understand hand-off and be able to suggest and apply improvements.Knowledge and skills in the development and implementation of methods, tools, and techniques to support organizational change management and technology adoption.
What makes You Extra Awesome:Organizational Change Management certification (Prosci) Certified Microsoft Service Adoption Specialist Accredited Instructional Designer/TrainerTechnical certification in a Microsoft application or platform (M365, SharePoint, Dynamics) Certification with other technology platforms or methodology such as ITIL, SAP, or Google
Why Work at Long View?Interesting Work - Be part of exciting projects while accessing all the latest technologies Flexible Environment - A workplace that values the importance of flexibility for personal/professional growth, happiness, and wellness
Internal use only: #LI-SH1 #LI-remote

Want to learn more about our culture and life at Long View? Check us out on LinkedIn, Twitter and Instagram!

Long View's mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.

The Change Management Consultant will play a key role in ensuring Omnicell customer engagement projects (change initiatives) meet objectives by increasing customer awareness, readiness and adoption of changes associated with solution implementations.This individual is a collaborator with a natural curiosity to learn and will focus on the people-side of changes to business processes, systems and technology, job roles and organizational structures, etc. as our customers implement new solution technologies within their organization.
Responsibilities


Collaborate and strategize across organizations (growth, customer success, engineering, training, and product) to evolve the Organizational Change Management muscle within Omnicell. Work with Omnicell customer senior leaders and executives to help them understand their role as change sponsor. Support and coach senior leaders, managers and supervisors in their roles as change agents. Use Organizational Change Management methodology, framework, and tools to enable a change strategy for customers who are implementing new Omnicell solutions. Design, develop, deliver, and help manage Omnicell and customer communications around change. Conduct stakeholder, change impact, and readiness assessments for customer and Omnicell change initiatives Identify, analyze and prepare risk mitigation tactics. Identify and manage potential change resistance. Consult with, support, and coach project team members on Organizational Change Management strategies and best practices. Design and execute upon Organizational Change Management deliverables in line with scope of key levers, including communication, stakeholder engagement, and measurement of change readiness and acceptance. Work with project leads to integrate and monitor Organizational Change Management deliverables within overall project plan. Draw insights around stakeholder readiness and design actionable plan to enable interventions, as necessary. Define and measure success metrics and monitor change progress.


Required Knowledge and Skills


Solid understanding of how people experience organizational change. Ability to establish and maintain strong relationships and influence others toward a common vision or goal. Facilitation skills for meetings and presentations. Forward looking with a strategic, holistic approach. Exceptional communication skills, both written and verbal, and the ability to strategically position messaging to a variety of audiences. Ability to work effectively at all levels in an organization. Ability to manage various priorities at once. Acute business acumen and understanding of organizational issues and challenges. Excellent active listening skills.


Basic Qualifications


Bachelor's degree, or a high-school diploma/GED with six years of relevant professional experience in lieu of Bachelor's degree. Minimum three years of demonstrated Organizational Change Management experience. Knowledge of change management strategies, methodologies, and tools. Experience with large-scale organizational change efforts.


Preferred Qualifications


Five years' experience in a Professional- or Shared Services-, Learning & Development-, Communications-related organization. Experience in the Healthcare industry. Change management certification (example Prosci, CCMP, CPCM). Prior work experience in consulting, project or program management. Understanding of Project Management methodologies.


Work Conditions


Role will require travel (25%). Occasional accommodations for customers in different US time zones. Home/remote based role. Extended hours in front of a computer using video technology.



To protect our employees, partners, and customers, Omnicell requires most U.S. employees to either be fully vaccinated for COVID-19 or obtain approval from Omnicell for an exemption and accommodation for a medical condition or a sincerely-held religious belief or practice.

Our client is actively seeking a talented Change Management Consultant to work fully remote. This is a 12-month contract opportunity with the possibility for extension with our client.

Job Responsibilities:

• Directly assist the design, development and implementation of the change management/communications strategies across all impacted theaters.
• Manage all relevant aspects of cross-functional change analysis and documentation.
• Serve as a coach for senior leaders in helping them fulfill the role of change sponsor.
• Create and execute project plan for all change management team deliverables, including but not restricted to business readiness, training and communications and sustainability.
• Manage complex, cross-functional, stakeholder alignment and issue resolution using sophisticated executive influence skills.
• Facilitate team meetings.
• Develop and administer assessments to measure stakeholder, organization, and user change readiness and adoption metrics and goals Identify opportunities to minimize project risks and escalate as appropriate.
• Manage and resolve day-to-day escalations from teams.
• Work in a self-directed environment.

Requirements:

• Bachelor's Degree or a combination of education plus equivalent work experience
• 6 - 9 years’ experience.

Job Requisition #36114

A reasonable estimate of the pay range for this role is $47.25 - $52.25 per hour.

The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.

General Description of Benefits:

Medical, Dental, Vision insurance, 401(K) and other supplemental coverage.

APC believes that the workplace should be fun and enjoyable. Join our team today and ignite your career!

Meet APC

Company – Staffing – 501 – 1000 employees

APC is a professional services organization focused on engaging people and positively impacting lives. As professionals serving professionals, we take pride in providing our employees with the highest level of customer service and support, creating meaningful, fulfilling and rewarding experiences every day.

APC is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.