What does a change management consultant do?
A change management consultant is primarily in charge of conducting extensive research and analysis to identify which areas in an organization or company need change, whether it involves the policies, employees, and even product range. Moreover, a change management consultant must devise and implement plans out of their research, all while putting the employees and the business into consideration. There are also instances when one must produce progress reports, prepare presentations, respond to inquiries and issues, and implement company rules and regulations.
Change management consultant responsibilities
Here are examples of responsibilities from real change management consultant resumes:
- Achieve 2006-07 Sarbanes-Oxley compliance through training and change management
- Lead CMM and ISO quality training sessions for internal personnel.
- Manage and partner with Skillsoft for all eLearning training for the company.
- Play key role in corporate efforts to achieve world class organization status and ISO certifications.
- Establish governance procedures to manage development and refinement of functional, business, and program requirements.
- Develop and release an RFP, coordinate vendor demonstrations, manage stakeholder evaluations, negotiate with select vendor.
- Engage the Accenture ITSM application administrators to activate new clients/employees and to drive configuration updates.
- Ensure ITIL disciplines are apply to all changes to comply with industry and internal audit controls.
- Spear headed the inventory discovery methods to baseline an enterprise CMDB; procurement to steady-state efforts utilizing ITIL framework.
- Project are to introduce a new environment to the SDLC process so that the QA team can have a dedicate environment.
- Maintain model changes, store procedures and sql's for project moves to the test and production client documentation system changes.
- Monitor application change progress by making approval decisions, reviewing risk status, escalating issues, and developing new change coordinators.
- Supervise daily purchasing, treasury.
- Identify improvement opportunities with supporting metrics.
- Develop metrics and generate monthly change reports.
Change management consultant skills and personality traits
We calculated that 14% of Change Management Consultants are proficient in Organizational Change Management, Client Facing, and Organizational Design. They’re also known for soft skills such as Interpersonal skills, Problem-solving skills, and Time-management skills.
We break down the percentage of Change Management Consultants that have these skills listed on their resume here:
- Organizational Change Management, 14%
Contract: Completed initial organizational change management processes supporting an enterprise-wide technology-enabled business transformation (client: Fannie Mae).
- Client Facing, 10%
Designed and developed client facing applications and collaborated with key stakeholders to identify and organize data sources.
- Organizational Design, 6%
Developed and implemented a Change Management plan for integrating five business groups to align process, technology and organizational design.
- Organizational Development, 5%
Facilitated organizational development activities including the redesign of the organizational structure, operating model and role design.
- Communication Plan, 5%
Developed overall gas operations training communication plan, messaging and content while aligning with corporate communications and line of business partners.
- Stakeholder Engagement, 4%
Developed and implemented stakeholder assessment to determine employees' perceptions of IdeaShare, and a subsequent revitalization strategy to re-engage employees.
"organizational change management," "client facing," and "organizational design" are among the most common skills that change management consultants use at work. You can find even more change management consultant responsibilities below, including:
Interpersonal skills. The most essential soft skill for a change management consultant to carry out their responsibilities is interpersonal skills. This skill is important for the role because "management analysts work with managers and other employees of the organizations for which they provide consulting services." Additionally, a change management consultant resume shows how their duties depend on interpersonal skills: "designed new courses in leadership development, interpersonal skills, performance management, team development and conflict management. "
Problem-solving skills. Another soft skill that's essential for fulfilling change management consultant duties is problem-solving skills. The role rewards competence in this skill because "management analysts must be able to think creatively to solve clients’ problems." According to a change management consultant resume, here's how change management consultants can utilize problem-solving skills in their job responsibilities: "provided overall project management via change agent network to deliver a quality ocm solution that meets the client's business requirements. "
Time-management skills. This is an important skill for change management consultants to perform their duties. For an example of how change management consultant responsibilities depend on this skill, consider that "management analysts often work under tight deadlines and must use their time efficiently to complete projects on schedule." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a change management consultant: "delivered and wrote classroom training under tight deadlines with limited access to subject matter experts. ".
Analytical skills. For certain change management consultant responsibilities to be completed, the job requires competence in "analytical skills." The day-to-day duties of a change management consultant rely on this skill, as "management analysts must be able to interpret information and use their findings to make proposals." For example, this snippet was taken directly from a resume about how this skill applies to what change management consultants do: "created the ocm strategy assessment for automating the process using portable devices for data input by 240 field service operators. "
Communication skills. Another crucial skill for a change management consultant to carry out their responsibilities is "communication skills." A big part of what change management consultants relies on this skill, since "management analysts must be able to convey information clearly in both writing and speaking." How this skill relates to change management consultant duties can be seen in an example from a change management consultant resume snippet: "provided ocm services including stakeholder analysis, change impact analysis and communication and training needs. "
The three companies that hire the most change management consultants are:
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Compare different change management consultants
Change management consultant vs. Senior business consultant
A senior business consultant specializes in performing research and analysis to optimize business processes. Their responsibilities revolve around coordinating with different departments to gather necessary data, devising strategies to reduce cost, assess risks, and identify the strength and weaknesses of operations to recommend solutions. They may also train and mentor junior consultants, produce progress reports and presentations, and assist clients through calls and correspondence. Furthermore, as a consultant, it is essential to adhere to the company's policies and regulations, including its vision and mission.
These skill sets are where the common ground ends though. The responsibilities of a change management consultant are more likely to require skills like "organizational design," "organizational development," "communication plan," and "stakeholder engagement." On the other hand, a job as a senior business consultant requires skills like "data analysis," "healthcare," "sr," and "analytics." As you can see, what employees do in each career varies considerably.
Senior business consultants really shine in the professional industry with an average salary of $111,128. Comparatively, change management consultants tend to make the most money in the utilities industry with an average salary of $101,125.senior business consultants tend to reach similar levels of education than change management consultants. In fact, senior business consultants are 2.2% less likely to graduate with a Master's Degree and 0.9% less likely to have a Doctoral Degree.Change management consultant vs. Principal consultant
A principal consultant is responsible for evaluating business' needs and opportunities, identifying potential leads to create project proposals, and maintaining strong business relationships that would generate revenues and increase the organization's profitability. Principal consultants must be up-to-date with the current market trends to ensure that the business adapts to the industry's changes. They also initiate new product development to expand its brand image, working closely with the marketing team for marketing strategies and promotions.
In addition to the difference in salary, there are some other key differences worth noting. For example, change management consultant responsibilities are more likely to require skills like "organizational design," "organizational development," "communication plan," and "stakeholder engagement." Meanwhile, a principal consultant has duties that require skills in areas such as "cloud," "business development," "c #," and "java." These differences highlight just how different the day-to-day in each role looks.
On average, principal consultants earn a higher salary than change management consultants. Some industries support higher salaries in each profession. Interestingly enough, principal consultants earn the most pay in the finance industry with an average salary of $119,120. Whereas change management consultants have higher pay in the utilities industry, with an average salary of $101,125.Average education levels between the two professions vary. Principal consultants tend to reach similar levels of education than change management consultants. In fact, they're 0.6% less likely to graduate with a Master's Degree and 0.9% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for change management consultants in the next 3-5 years?
Joel Stevenson
Founding Director USC Columbia Technology Incubator, Associate Director Faber Entrepreneurship Center, Senior Lecturer Entrepreneurship and Strategic Management, University of South Carolina
Change management consultant vs. Solutions consultant
A solutions consultant is an individual who has an in-depth knowledge of technology that can help a company to overcome issues, increase sales, and have a better connection with their customers. Solutions consultants are responsible for heading the installment of customized software solutions and train dealers and customer sales engineers to administer the customized solution. They represent the company by attending tradeshows and events to demonstrate their company's technology. Solutions consultants must also ensure to demonstrate technical feasibility through beta tests plus trial programs.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a change management consultant is likely to be skilled in "organizational design," "organizational development," "communication plan," and "stakeholder engagement," while a typical solutions consultant is skilled in "pre sales," "sales process," "cloud," and "database."
Solutions consultants earn the highest salary when working in the technology industry, where they receive an average salary of $102,827. Comparatively, change management consultants have the highest earning potential in the utilities industry, with an average salary of $101,125.When it comes to education, solutions consultants tend to earn lower degree levels compared to change management consultants. In fact, they're 10.4% less likely to earn a Master's Degree, and 0.9% less likely to graduate with a Doctoral Degree.Change management consultant vs. Consultant
Consultants are individuals who were tapped by a company or an organization to work on a specific activity, depending on their field of expertise. They act as guides for the organization in undertaking projects that are related to their field. Consultants would usually assist organizations in planning, often giving advice when the need arises. They would, at times, take the lead in activities that involve data gathering and interpretation of data gathering results so that they can provide solid recommendations on actions that the organization may undertake. They may also guide the organization in implementing any changes brought about by their consultancy and in evaluating the effectiveness of the changes.
Types of change management consultant
Updated January 8, 2025
