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Become A Change Manager

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Working As A Change Manager

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $155,690

    Average Salary

What Does A Change Manager Do

Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.

Duties

Computer and information systems managers typically do the following:

  • Analyze their organization’s computer needs and recommend possible upgrades for top executives to consider
  • Plan and direct the installation and maintenance of computer hardware and software
  • Ensure the security of an organization’s network and electronic documents
  • Assess the costs and benefits of new projects and justify funding on projects to top executives
  • Learn about new technology and look for ways to upgrade their organization’s computer systems
  • Determine short- and long-term personnel needs for their department
  • Plan and direct the work of other IT professionals, including computer systems analysts, software developers, information security analysts, and computer support specialists
  • Negotiate with vendors to get the highest level of service for their organization’s technology

Few managers carry out all of these duties. There are various types of computer and information systems managers, and the specific duties of each are determined by the size and structure of the firm. Smaller firms may not employ every type of manager.

The following are examples of types of computer and information systems managers:

Chief information officers (CIOs) are responsible for the overall technology strategy of their organizations. They help determine the technology or information goals of an organization and then oversee implementation of technology to meet those goals.

CIOs may focus on a specific area, such as electronic data processing or information systems, but CIOs tend to focus more on long-term or big picture issues. At small organizations a CIO has more direct control over the IT department, and at larger organizations other managers under the CIO may handle the day-to-day activities of the IT department.

CIOs who do not have technical expertise and who focus solely on a company’s business aspects are included in a separate profile on top executives.

Chief technology officers (CTOs) evaluate new technology and determine how it can help their organization. When both CIOs and CTOs are present, the CTO usually has more technical expertise.

The CTO is responsible for designing and recommending the appropriate technology solutions to support the policies and directives issued by the CIO. CTOs also work with different departments to implement the organization’s technology plans.

The CTO usually reports directly to the CIO and may be responsible for overseeing the development of new technologies or other research and development activities. When a company does not have a CIO, the CTO determines the overall technology strategy for the firm and presents it to top executives.

IT directors, including management information systems (MIS) directors, are in charge of their organizations’ information technology (IT) departments, and they directly supervise other employees. IT directors help to determine the business requirements for IT systems, and they implement the policies that have been chosen by top executives. IT directors often have a direct role in hiring members of the IT department. It is their job to ensure the availability of data and network services by coordinating IT activities. IT directors also oversee the financial aspects of their department, such as budgeting.  

IT security managers oversee their organizations’ network and data security. They work with top executives to plan security policies and promote a culture of information security throughout the organization. They develop programs to keep employees aware of security threats. These managers must keep up to date on IT security measures. They also supervise investigations if there is a security violation.

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How To Become A Change Manager

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.

Education

Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.

Advancement

Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Change Manager jobs

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Change Manager Career Paths

Change Manager
Configuration Management Lead Senior Consultant
Chief Information Officer
11 Yearsyrs
Lead Technician Solutions Architect
Customer Relationship Management Manager
8 Yearsyrs
Human Resources Coordinator Senior Manager
Director Of Enterprise Architecture
14 Yearsyrs
Configuration Management Lead Project Manager
Director Of Information
10 Yearsyrs
Senior Manager Director Of Information
Director Of Information Technology Services
12 Yearsyrs
Business Consultant Supply Chain Manager
Director Of Strategic Sourcing
13 Yearsyrs
Release Manager Senior Project Manager
Director Project Management Office
13 Yearsyrs
Senior Manager Director Of Project Management
Director, Applications
13 Yearsyrs
Senior Business Analyst Information Technology Manager
Global Information Technology Manager
10 Yearsyrs
Senior Business Analyst Information Technology Project Manager
Manager, Project Management Office
12 Yearsyrs
Technical Project Manager Information Technology Manager
Operations Manager
7 Yearsyrs
Senior Project Manager Program Management Consultant
Program Manager
8 Yearsyrs
Technical Project Manager Senior Project Manager
Senior Delivery Manager
11 Yearsyrs
Service Delivery Manager Information Technology Director
Senior Director Of Information & Technology
13 Yearsyrs
Lead Technician Principal Consultant
Senior Engagement Manager
11 Yearsyrs
Senior Project Manager Senior Product Manager
Senior Manager
10 Yearsyrs
Release Manager Program Manager
Senior Project Manager
12 Yearsyrs
Business Consultant Information Technology Project Manager
Transition Manager
10 Yearsyrs
Service Delivery Manager Senior Manager
Vice President Of Information Technology
12 Yearsyrs
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Change Manager Demographics

Gender

Male

55.4%

Female

42.6%

Unknown

1.9%
Ethnicity

White

78.8%

Asian

9.9%

Hispanic or Latino

8.8%

Unknown

1.4%

Black or African American

1.1%
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Languages Spoken

Spanish

46.2%

German

7.7%

Italian

7.7%

Swedish

3.8%

Portuguese

3.8%

Hawaiian

3.8%

Greek

3.8%

French

3.8%

Gujarati

3.8%

Carrier

3.8%

Hindi

3.8%

Russian

3.8%

Thai

3.8%
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Change Manager Education

Schools

University of Phoenix

21.2%

George Washington University

6.0%

Villanova University

5.3%

University of North Carolina at Greensboro

5.3%

New York University

4.6%

Golden Gate University-San Francisco

4.6%

Georgia State University

4.6%

Cornell University

4.6%

Strayer University

4.6%

Colorado Technical University

4.6%

Brigham Young University

4.0%

University of Maryland - University College

4.0%

Texas A&M University

4.0%

Northeastern University

4.0%

Syracuse University

3.3%

Webster University

3.3%

University of Southern California

3.3%

Purdue University

3.3%

University of Alabama

2.6%

Wayne State University

2.6%
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Majors

Business

33.6%

Computer Science

7.8%

Project Management

7.8%

Management

7.0%

Information Technology

5.9%

Finance

5.2%

Computer Information Systems

5.2%

Management Information Systems

3.4%

Human Resources Management

3.1%

Psychology

3.0%

Electrical Engineering

2.5%

English

2.3%

Marketing

2.2%

Communication

1.7%

Counseling Psychology

1.7%

Education

1.6%

Computer Engineering

1.6%

Environmental Control Technologies/Technicians

1.6%

Political Science

1.4%

Information Systems

1.4%
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Degrees

Bachelors

38.0%

Masters

37.9%

Other

12.1%

Certificate

5.2%

Associate

3.6%

Doctorate

2.4%

Diploma

0.8%
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Real Change Manager Salaries

Job Title Company Location Start Date Salary
Manager-Strategic Change MacYs.Com, Inc. San Francisco, CA Apr 24, 2011 $147,600
Senior Change Manager Bank of America N.A. New York, NY Apr 01, 2011 $140,000 -
$160,000
Senior Workplace Change Manager Lend Lease Us Services, Inc. Los Angeles, CA Oct 19, 2015 $140,000 -
$210,000
Senior Workplace Change Manager Lend Lease U.S. Services, Inc. Boston, MA Jan 25, 2016 $140,000 -
$210,000
People & Change Management Manager Pricewaterhousecoopers Advisory Services LLC Dallas, TX May 23, 2016 $140,000
Problem and Change Manager Paypal, Inc. San Jose, CA Aug 24, 2016 $130,000
Organizational Change Management, Manager Tracepoint Consulting, LLC Atlanta, GA Jan 11, 2015 $119,246 -
$138,000
Application Change Manager Philips Electronics North America Corporation Andover, MA Oct 01, 2013 $115,106
Director, Global Change Manager/Banking Products S UBS AG Stamford, CT Oct 01, 2011 $111,259 -
$125,000
Problem Change Manager EBAY Inc. San Jose, CA Aug 01, 2014 $100,000
Senior Change Manager Expedia, Inc. Bellevue, WA Jun 09, 2014 $100,000 -
$110,595
Change Manager III Insurance Services Office, Inc. Jersey City, NJ Dec 07, 2015 $100,000 -
$120,000
Change Manager Zynga Inc. San Francisco, CA Jul 27, 2016 $95,000 -
$125,000
Change Manager Here North America, LLC Burlington, MA Dec 17, 2013 $95,000
Change Management Manager Johnson Controls, Inc. Glendale, WI Oct 20, 2014 $94,598 -
$150,400
Change Manager III (SCM Analyst) Insurance Services Office, Inc. Jersey City, NJ May 26, 2014 $93,900 -
$125,100
Manager-Talent & Organization Performance Change Accenture LLP New York, NY Sep 11, 2010 $91,499
Manager-Talent&Organization Performance Change M Accenture LLP New York, NY Sep 11, 2010 $91,499
SMS Change Manager Oxfam-America, Inc. Boston, MA Jan 01, 2013 $91,200
Organizational Change Manager Tactegra LLC Concord, NC Sep 18, 2016 $90,000
Change Manager II (SCM Analyst) Insurance Services Office, Inc. Jersey City, NJ Dec 07, 2012 $83,000 -
$99,000
Change Manager II Insurance Services Office, Inc. Jersey City, NJ Dec 07, 2015 $83,000 -
$99,000
Problem/Change Manager Salesforce.Com, Inc. Herndon, VA Oct 01, 2013 $82,484
CBS-Change Manager-Supervising Associate Ernst & Young U.S. LLP New York, NY Jun 05, 2015 $82,000
Change Manager RBS Securities Inc. Stamford, CT Oct 19, 2009 $80,000
Change Manager Harvey Nash, Inc. New York, NY Aug 01, 2014 $79,306 -
$93,915
Organization Change Manager Presence of It Dallas, TX Apr 11, 2012 $73,300
Organization Change Manager Presence of It Dallas, TX Mar 19, 2012 $73,299
Organization Change Manager Presence of It Denver, CO Apr 11, 2014 $72,218 -
$110,000

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Top Skills for A Change Manager

ProceduresEnsureComplianceDeliveryInfrastructureItilCabProjectManagementApprovalConfigurationManagementKeyStakeholdersProcessImprovementFinancialBusinessProcessDatabaseSharepointAuditBusinessUnitsProjectPlansWebChangeManagementProcess

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Top Change Manager Skills

  1. Procedures
  2. Ensure Compliance
  3. Delivery
You can check out examples of real life uses of top skills on resumes here:
  • Developed standardized breach notification procedures and conducted training to global account managers.
  • Conduct configuration audits to ensure compliance to approved configuration management plan.
  • Create, deploy and manage strategic and tactical delivery for global/national programs and initiatives.
  • Recommended strategies to optimize supply chain management and distribution process owner infrastructure.
  • Introduced, Analyzed current IT Process and Implemented ITIL process within the Agency.

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