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  • Implementation Manager - Transport & Data Center Infrastructure

    Nextgen | GTA: A Kelly Telecom Company

    Change manager job in New Albany, OH

    Contract: 6-Month Contract with Possible Extension Work Authorization: W2 Only - No C2C, No 1099 About the Role We are seeking an experienced Implementation Manager with strong expertise in transport systems, fiber operations, cabling, and hyperscale data center infrastructure. This role supports onsite coordination, customer-facing communication, and oversight of technicians performing hands-on field work. Key Responsibilities Interface directly with customers and manage incoming trouble tickets Oversee onsite technicians and ensure SLA compliance Supervise 3rd-party vendors and onsite project activities Perform fiber testing, certification, decommissioning, and QA/QC oversight Coordinate cable drops, pathways, and cross-connects Conduct daily site inspections for safety, performance, and cleanliness Ensure OHS compliance and complete safety audits Prepare risk assessments and monitor PPE requirements Produce detailed reports, progress updates, and documentation Ensure alignment with project schedules, implementation guidelines, and Ericsson standards Technical Expertise Required Transport Systems: • DWDM, CWDM, mux/demux • Backbone transport, cross-connects • OTDR, loss measurements, polarity • Fiber certifying/testing/decommissioning Cabling Knowledge: • SMF, MMF, OS2, OM3, OM4, ODF • Fiber drops, routing, cable pathways • QA/QC for cabling & transport environments Data Center Infrastructure: • Hands-on field-level work (not just facilities ops) • Ability to guide technicians in a hyperscale environment Qualifications Minimum 5+ years of hands-on data center or transport experience Minimum 2+ years of supervisory or lead experience Proven background in field operations, transport, or cabling environments Ability to lift 50 lbs, work at heights, and walk large data center campuses Strong judgment, communication skills, and customer-facing professionalism Ability to work independently with minimal guidance What you didn't know about us: Competitive salary Health, Dental and Vision Benefits Short/Long Term Disability and Critical Care/Illness Protection Life Insurance and Retirement Plans Employee Assistance Program With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law. You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. #JobsAtKellyTelecom
    $75k-114k yearly est. 2d ago
  • VDC/BIM Manager - HVAC - Remote Option

    Cybercoders 4.3company rating

    Remote change manager job

    Top ENR Mechanical contractor is looking for experienced HVAC and piping VDC Managers and technicians to join our growing team. The ideal candidate will play a crucial role in supporting the coordination and implementation of HVAC and piping systems, utilizing Revit and other BIM tools to ensure seamless integration and efficiency in our projects. This is an opportunity to work on world class technical projects and we have multiple roles open (on-site and remote options for qualified candidates)! Key Responsibilities Collaborate with project teams to develop and implement VDC strategies for mechanical systems. Utilize Revit to create, modify, and manage HVAC and piping models and ensure compliance with project specifications. Conduct clash detection using Navisworks and other tools to identify and resolve conflicts in the design phase. Assist in project management tasks, including scheduling and resource allocation, to ensure project milestones are met. Provide technical support and guidance to team members in the use of BIM software and tools. Prepare and review documentation related to mechanical systems, including specifications, drawings, and reports. Participate in coordination meetings with other disciplines, such as electrical and plumbing, to ensure integrated designs. Qualifications Bachelor's degree in Mechanical Engineering or related field. Proven experience with HVAC and Sheet Metal coordination. Strong proficiency in Revit and familiarity with other BIM tools. Knowledge of MEP systems and construction processes is preferred. Familiarity with clash detection processes and tools like Navisworks. Excellent communication skills and ability to work effectively in a remote team environment. Benefits Remote option for qualified candidates with 10+ years of professional experience Relocation assistance is available to qualified candidates for on-site roles with 5+ years of professional experience Health/Vision/Dental Insurance 401K plan with company match PTO/Sick Leave/Holidays HSA/FSA/HRA Accounts Wellness Programs If you are an experienced BIM/VDC Technician or Coordinator with HVAC, piping and/or plumbing experience, please apply today or contact carson.kirk@cybercoders.com Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: josh.ortiz@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : CK13-1851151 -- in the email subject line for your application to be considered.*** Josh Ortiz - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 04/30/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
    $85k-134k yearly est. 3d ago
  • Data Processes Manager

    Oldcastle Infrastructure 4.3company rating

    Remote change manager job

    Exempt Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset. Job Summary Oldcastle Infrastructure (OI), as part of CRH's Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products. Our goal is to be the most efficient producer of engineered systems and our customers' strategic partner of choice. A crucial part of OI's journey is the investment in a new ERP system. With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement. The new ERP system implementation will require significant change for the organization. Master Data Process Manager will lead a team of data stewards overseeing the design of for a business line sharing their functional expertise as part of data mapping, understanding the changes and business impacts, and becoming experts in the new system, processes, and roles. As part of the ERP Management team, Master Data Process Manager will ensure new ERP users are set up for long term success by supporting readiness assessments, leading end user training, monitoring adoption, and coaching users to proper system utilization. Job Location This role will work remotely in the US with periodic heavy domestic travel up to 50%. Job Responsibilities Material Master Data Data mapping, cleansing and creation PIR creation (min, max, ROP) Material Standardization Develop thorough understanding of future state ERP system design, understanding business implications and interdependencies. Work with leadership team to make trade-off recommendations and provide value-added thought partnership ERP Deployment, Training & Sustainability Support the development of SAP training materials GRNI cleanup for go-live BOM Cleansing Open PO clean-up Support monitoring of data integrity, process adherence, and issue resolution during ERP go-live Support development of an on-going training and user adoption model Job Requirements 7+ years of business process expertise, in one or more of the following functional areas: Master Data Supplier segmentation Purchasing of direct materials, indirect materials & services Purchase requisitioning & approvals Sourcing & purchase contracts Procurement scheduling & inventory management Material requirements planning, including order-specific procurement Hands-on experience with SAP or part of another ERP implementation team Process improvement knowledge gained while working in an organization undergoing a significant operational culture shift Training and change management experience to implement new and different ways of working Project management skills to ensure resources are effectively deployed and managed and key steps are documented, monitored, and tracked against agreed timelines Strong interpersonal and organizational influencing skills Ability to communicate in a simple, articulate, thoughtful manner to varying audiences Innovative spirit to work cross-functionally in developing improvement ideas A pleasant, likeable manner while accomplishing challenging results Bachelor's Degree in relevant discipline or equivalent experience Job Compensation Salary range of $115,000 to $125,000/year plus bonus What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
    $115k-125k yearly 2d ago
  • Manager, Cloud Operations & Systems Engineering

    Widenet Consulting Group

    Remote change manager job

    This is a remote position in the Eastern Time Zone. Candidates in Central Time Zone may be considered. No travel is required. About the Company WideNet Consulting Group has a great opportunity for a Manager, Cloud Operations & Systems Engineering based in the Eastern time zone. Our client is a leading provider of advanced primary care in the U.S., serving over 2 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. We have been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. About the Role The Cloud Operations and Systems Engineering Manager leads our cloud infrastructure and systems operations team within our Technology organization. This role is responsible for AWS cloud deployments and operations, and oversight of Microsoft 365 (M365) environments. This role requires a strong blend of leadership, technical expertise, and operational discipline to drive excellence across our IT operations. Responsibilities Leadership & Strategy Lead and mentor a high-performing team of cloud and systems engineers. Drive strategic planning and execution of cloud and systems initiatives. Foster a culture of continuous improvement and operational excellence. Technical Execution Oversee AWS cloud architecture, deployment, monitoring, and optimization. Oversee M365 services including Exchange Online, SharePoint, Teams, and Intune. Ensure system performance, availability, and scalability through proactive monitoring and remediation. Support production environments and ensure high availability and reliability of services. Operational Excellence Lead and participate in infrastructure and platform efforts that span multiple teams, aligning technical solutions with organizational goals and engineering priorities. Own the IT operations support process, including ticket management and SLA achievement. Experience using ITSM solutions such as Freshworks or ServiceNow. Develop and refine operational processes, automation strategies, and incident response protocols. Lead implementation of observability and monitoring practices to ensure visibility into system health and performance. Collaboration & Cross-Functional Delivery Partner closely with the VP of IT Operations, VP of Core Engineering, VP of Data and Analytics, and the Principal Architect to align infrastructure and systems strategies with business goals. Collaborate with Information Security and Compliance team to implement IAM policies, secrets management practices, and audit controls across environments, ensuring alignment with frameworks like HIPAA, SOC2, HITRUST, and AWS Best Practices. Ensure infrastructure and systems are designed and maintained in compliance with HIPAA and PCI standards. Support the deployment and operationalization of internally engineered solutions, including our client's patient portal and admin portal, and third-party solutions including Salesforce, Snowflake, Tableau. Team Development Provide technical leadership, guidance and mentoring to Site Reliability Engineers, System Engineers and System Administrators. Conduct regular performance reviews, training, and career development planning. Promote knowledge sharing and best practices across the IT Operations team. Qualifications Bachelor's degree in systems engineering, computer science, or a related field and a minimum of 5 years' experience deploying cloud-based applications or developing in cloud environments, or equivalent combination of education and experience. AWS certification preferred. Required Skills Cloud & Infrastructure Strong and current AWS expertise, particularly in ECS, Docker, Kubernetes, IAM, and Terraform. Experience with containerization, microservices, and CI/CD pipelines. Familiarity with virtualization technologies and observability tools. Enterprise Platforms: Experience with M365, Snowflake, Databricks, BOOMI, Tableau, and Salesforce. Experience with supporting multiple environments (Dev/QA/Staging/Prod) and aligning with engineering development teams and best practices. Preferred Skills Experience leading DevOps or Cloud Engineers, System Engineers and System Administrators. Comfortable working in a fast-paced, production-support environment with flexible hours as needed. Strong communication and collaboration skills across distributed teams. Ability to work independently and provide knowledge transfer to internal teams. Effective time management, prioritization, and organizational skills. Exceptional attention to detail, strong work ethic, and excellent analytical and problem-solving abilities. Experience leading teams responsible for development and deployment of automated tools, systems, and services across multiple technological domains. Strong understanding of AWS account structure best practices, networking, and VPC configurations. Advanced knowledge of infrastructure components including networking, cloud services, orchestration tools, containerization, compute, and storage systems. Experience with version-controlled Infrastructure as Code (IaC) tools and practices. Understanding of Kubernetes and container orchestration technologies. Familiarity with industry compliance and security frameworks such as HIPAA, SOC 2 and HITRUST. Pay range and compensation package Pay Range: $120,000 - $160,000/yr and eligible for a 10% annual bonus. Health & Medical Benefits, 401K, Employee Assistance Program, and Sick Time
    $120k-160k yearly 1d ago
  • Security Program Manager

    Securitas Security Services USA, Inc. 4.0company rating

    Change manager job in Columbus, OH

    Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place . Backed by a legacy of trust, innovation, and global expertise, we provide tailored security solutions that combine cutting-edge technology with outstanding service. We are seeking a Security Program Manager to lead the design, implementation, and oversight of security programs that safeguard critical data center facilities, assets, personnel, and information. This role is responsible for ensuring the highest standards of physical security and compliance, while supporting operational efficiency and business continuity. The Security Program Manager will collaborate with internal teams, vendors, and external stakeholders to mitigate risks, manage large-scale security projects, and ensure adherence to regulatory, contractual, and corporate requirements. This hybrid position requires regular travel to client facilities in and around the Columbus, OH area. Benefits: We believe in investing in our people. When you join Securitas, you'll receive: ✔ Competitive Salary: $125,000 Annually ✔ Monthly Vehicle Allowance: $500.00 ✔ Comprehensive Benefits Package: Medical, dental, vision, and life insurance 10 accrued vacation days, 4 personal holidays, 6 sick days Bonus Eligible 401K with company matching ✔ Career Growth: Continuous training and leadership development programs. ✔ Dynamic Work Environment: Be a part of a highly engaged and results-driven team. Key Responsibilities: Develop, implement, and manage physical security programs across data center facilities, including access control, surveillance, perimeter protection, and incident response. Lead security-related projects such as system upgrades, access system rollouts, and security technology implementations. Conduct risk assessments, security audits, and compliance reviews to identify vulnerabilities and ensure adherence to internal and external standards (e.g., ISO, SOC, PCI, HIPAA). Oversee vendor performance for security services and technologies, ensuring service-level agreements (SLAs) are met. Partner with operations, IT, engineering, compliance, and real estate teams to integrate security into data center design, construction, and daily operations. Manage incident response for security-related events, conducting investigations and implementing corrective measures. Track and report security program metrics, incidents, and project milestones to leadership. Develop and maintain playbooks, standard operating procedures (SOPs), and training programs for data center security teams. Stay current on industry trends, emerging threats, and innovative security solutions to continuously enhance data center security posture. Manage budgets, contracts, and resources for security systems, staff, and services. Qualifications: Bachelor's degree in Security Management, Criminal Justice, Information Security, Business Administration, or related field. Minimum of 7 years of experience in security operations, program management, or facilities security, with a strong focus on critical infrastructure and data center environments Proven experience managing large-scale security projects and cross-functional initiatives. Strong knowledge of physical security systems (access control, CCTV, intrusion detection) and industry standards. Familiarity with compliance frameworks such as ISO 27001, SOC 2, PCI-DSS, or HIPAA. Excellent leadership, communication, and stakeholder management skills. Relevant certifications such as CPP, PSP, PMP, or CISM preferred. Skills & Competencies: Strong program and project management capabilities. Ability to balance security requirements with operational efficiency. Analytical, detail-oriented, and proactive in identifying risks. Crisis management and decision-making under pressure. Effective at building vendor and stakeholder relationships across multiple teams. If you are ready to embrace a challenging and rewarding opportunity, we invite you to apply and become an integral part of our team, contributing directly to our mission of safeguarding people, critical infrastructure, and communities around the world. Join us in making a meaningful impact and shaping a safer, more secure future. Company Website: **************************** Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
    $125k yearly 2d ago
  • Platform Manager, Community Information Exchange

    Columbus Partnership 4.0company rating

    Change manager job in Columbus, OH

    About the Columbus Partnership The Columbus Partnership brings together civic-minded business leaders in a unique collaborative effort to advance a shared vision to make Columbus the most prosperous region in the country. Through our work, we help create jobs and attract capital investment, expand access to opportunity and improve the economic competitiveness of the Columbus metropolitan area. Columbus Partnership member CEOs are committed to the future of the Columbus metro through high- impact civic and philanthropic engagement. Our professional and cross-functional team works together in a fast-paced, results-driven, in-person work environment. The work is also carried out through our One Columbus, Smart Columbus and Columbus Region brands, as well as other initiatives focused on ensuring the best possible future for our community. The Role We are seeking a Platform Manager, Community Information Exchange to join our innovation team. This role supports the county-wide Community Information Exchange (CIE) initiative to improve access to health and human services through a collaborative, equity-centered technology platform. In this role, you will oversee the design, configuration and day-to-day operations of the CIE technology platform, built on Visionlink's Community OS. You will serve as the primary system administrator, coordinate with vendors and partners and ensure the platform supports seamless, equitable access to community services. We are looking for someone who is technically adept, collaborative and passionate about using technology to drive impact in health and human services. What You'll Do Lead configuration, performance and security management of the CIE platform. Serve as the primary liaison with platform vendors, managing updates, dependencies and support. Design and optimize workflows, forms, automations and reporting tools in collaboration with CIE team members. Manage technical delivery using agile practices, including requirements, sprints and testing. Oversee user onboarding, access permissions and training for community-based organizations. Monitor platform performance, resolve issues and implement improvements for stability and scalability. Maintain clear documentation, training resources and compliance with governance standards. Support analytics, KPIs and reporting to demonstrate platform outcomes and community impact. Other duties as assigned. What You Bring Bachelor's degree in IT, computer science, health and human services or related field. 3+ years in platform or product management, project implementation or a similar technical role. Experience with platforms such as Community Information Exchange, case management or CRM tools. Familiarity with agile methodologies including epics, sprints and user stories. Strong technical aptitude and ability to learn and configure new systems quickly. Excellent organization, documentation and problem-solving skills. Ability to translate complex technical concepts for non-technical audiences. Passion for equitable access, community impact and mission-driven work. Where You'll Work You'll work in our modern downtown Columbus office, alongside a collaborative, fast-moving team. The workday starts no later than 9 a.m. with occasional early mornings, evenings or weekends needed for key events or deadlines. During busy seasons or major initiatives, we may work beyond the standard workday. What You'll Get A front-row leadership seat impacting our community's future. Comprehensive health, dental, and vision coverage. Generous paid time off, parental leave, and holidays. A 401(k) plan with an exceptional employer contribution. Professional development support. A modern downtown office with free parking along the Scioto Mile. A high-impact, mission-driven team that's doing big things for the Columbus metro.
    $56k-76k yearly est. 4d ago
  • myQ Enterprise Implementation Manager

    Chamberlain Group 4.8company rating

    Remote change manager job

    Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain , are found in 51+ million homes, and 14 million+ people rely on the myQ app daily. This is a role within Chamberlain Group's (CG) Emerging Business Group within the Commercial Business Unit, designed to lead CG's go-to-market efforts for cutting-edge facility-focused software. A successful incumbent is responsible for (i) Developing and executing project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget (ii) Communicating with stakeholders to identify and resolve issues throughout implementation process (iii) Managing all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partnering with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions. Requires 7+ years of experience in a customer facing role and/or project management role and a minimum of a Bachelor's degree. Responsibilities • Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation • Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget • Communicate with stakeholders to identify and resolve issues throughout implementation process • Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability • Ensure all testing scenarios have been documented and have passed testing prior to solution go-live • Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success • Conduct training on the new software or system to users who will be impacted by the implementation • Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation • Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget • Communicate with stakeholders to identify and resolve issues throughout implementation process • Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability • Ensure all testing scenarios have been documented and have passed testing prior to solution go-live • Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success • Conduct training on the new software or system to users who will be impacted by the implementation • Conduct post-implementation audits to ensure that all changes have been implemented successfully and that the new product is being used effectively • Coach and mentor new members of the team to help get them productive as quickly as possible and reinforce CG's values and behaviors. • Use all tools and processes available and keep internal systems up to date to accurately reflect project statuses, progress, issues and target dates. • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. • Protect Chamberlain Group's reputation by keeping information confidential. • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. • Contribute to the team effort by accomplishing related results and participating on projects as needed. Minimum Qualifications • Bachelor's degree in related field • 7+ years in customer facing role and/or project management role • Experience with contract negotiations • Experience leading process improvement projects • Experience working with software • High sense of urgency • Strong sense of Customer Advocacy • Proven track record of successful project implementations • Excellent communication, presentation, and interpersonal skills • Ability to work independently and with a team to meet deadlines • Ability to recognize and articulate trends and insights across the customer Preferred Qualifications • Bachelor's degree in business (Supply Chain preferred), engineering (Industrial preferred), Master's Degree in related discipline • Lean Six Sigma Green Belt Certification • PMP certification • Experience in access control • Experience in facility management • Experience with WMS, YMS, TMS implementation #LI-JS1 #LI-Hybrid The pay range for this position is $127,387.00 - $217,326.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
    $127.4k-217.3k yearly Auto-Apply 27d ago
  • Edibles Implementation Manager

    Green Thumb Industries 4.4company rating

    Remote change manager job

    The Role This role requires 60-75% Travel. The Manager, Edibles Implementation will be directly responsible for scaling and deploying processes for cannabis infused edible products. This position will work with our Product Development team to determine scaled procedures for newly validated innovations. Once the scaled process is validated, the Edibles Implementation team is responsible for scaling the process up in our various Manufacturing facilities. Responsibilities associated with the technical role include supporting the Product Development team, supporting sites for new product validation runs, troubleshooting processing issues, escalating issues, documenting process deviations, supporting sites to quickly remedy production issues while providing best practices guidance. Green Thumb is growing fast, and as our Manager, Edibles Implementation, you will be tasked with supporting the evolving demands of our fast-paced business. You must have constant curiosity, a strong capability to train others, passion for our products and maintain a team first mentality. Responsibilities Technical Expertise: Extensive knowledge on edibles manufacturing processes, chemistry, and processing equipment. Stay up to date with the latest advancements in food processing technologies and best practices. Provide expert guidance to our manufacturing sites on food processing methods, equipment, and techniques to optimize production processes. Address and resolve technical issues, equipment malfunctions, and unexpected challenges in edibles processing. Process Improvement: Continuously assess and improve processing methods and operations for efficiency improvements, cost-effectiveness, and product quality. Recommend and implement process enhancements or automation where applicable. Instill optimized processes at manufacturing sites and challenge the status quo. Execute small batch experimentation to support all levels of formulation, scalability, automation, and national processing deviations. Training and Education: Provide training and guidance to production team on new product SOP's, best practices, safety protocols, and equipment operation. Create and deliver educational materials and refresher workshops as needed. Develop and transfer all pertinent documentation for a vertical, reliable and sustainable technical transfer for any new process. Team Management and Development Recruit, mentor, and manage other professionals responsible for supporting our production sites. Foster a collaborative and innovative work environment, encouraging cross-functional collaboration with other departments, including operations, quality assurance, and supply chain, to bring new products to market successfully. Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback to ensure constant growth of our GTI team members. Documentation and Reporting: Maintain accurate records of production processes, quality control, and necessary safety measures/PPE required. Assist with the development of batch production records templates, SOP's, work aids and site readiness documents for a successful product launch. Prepare reports for management and regulatory authorities as required. Support product specification development and reviews as needed to maintain speed to market for new products. Food Safety, Quality and Compliance: Work with corporate quality team to ensure food processing operations meet all relevant regulatory and safety standards, such as FDA, USDA, and local health department guidelines. Develop and implement quality control protocols to maintain consistent product quality and safety. Identify and address any quality-related issues promptly and escalate to leadership with action plan. Aid compliance and accuracy involving product tracking, product security, and product creation. Safety & Compliance Be aware of hazards in the workspace. Retain and understand department specific training. Report safety incidents/ concerns and comply with follow-up actions. Be compliant with area safety requirements, state regulations and PPE requirements. Follow GMP, biosecurity, sanitation or other quality and compliance requirements. Perform record keeping accurately and completely as directed by a lead or supervisor. Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor. Report and escalate safety & quality concerns. Working Conditions While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions. Must be able to repetitively climb ladders and/or stairs and work from elevated platforms. Must be able to sit and/or stand for extended periods of time while maintaining focus. Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product. Must be able to work in an environment that is 85+ degrees and 70% humidity for extended periods. Ability to work in a fast-paced, changing, and challenging environment. Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications Associate or bachelor's degree preferred in related STEM discipline such as chemistry, biology or physics. Extensive hands-on experience in food processing, preferably in various product categories. In-depth knowledge of food safety regulations and industry standards. The ability to travel 50-75% of the time and many times with short notice. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively in cross-functional teams. Strong organizational and project management skills. Ability to plan, design experiments, and problem solve. Effective time-management skills and ability to multi-task Capability of troubleshooting, fixing, and services a wide range of equipment and software without assistance. Excellent verbal and written communication skills with coworkers and management. Understanding & adhering to applicable federal, state and local laws and regulations as they pertain to the industry, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures. Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry Must possess valid driver's license Must be a minimum of 21 years of age Must be approved by state badging agency to work in cannabis industry The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$110,000-$140,000 USD
    $110k-140k yearly Auto-Apply 60d+ ago
  • Implementation Manager

    Vesta 4.8company rating

    Remote change manager job

    What we're doing:Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review. We're here to change it. Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation - that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows. Who we are:Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated origination experience, benefiting financial institutions and their customers. And, we're not alone. We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures. We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you! Who you are:You're looking to join an early-stage team to build something BIG and industry changing. You love coming up with creative solutions to complex problems, working with customers to understand their goals and needs, and managing large scale, enterprise-level projects. You are deeply customer focused, empathetic, and comfortable advocating for both the needs of the customer as well as the needs of the company. You aren't intimidated about saying no when necessary to get to the right outcome. You have experience navigating large scale projects that touch a wide variety of executive, business, and technical stakeholders, as well as experience juggling several different workstreams at a time. You understand how software is deployed within mature enterprise organizations and you marry that with tight project planning and actioning. You're a company builder and team player - you're excited to shape and grow the product alongside the culture and operating rhythm of the company. About the role: As an early implementation manager at Vesta, you'll work closely with the team to: lead end to end implementation projects with our clients, from sales handoff through user testing and post-go-live, managing multiple stakeholders and critical timelines, all while ensuring we set the foundation for our customers ongoing success. become a Vesta product expert, understanding the nuances of how our product supports our customer's wide ranging needs, overseeing the configuration and customization of the LOS, and acting as a solutions consultant throughout the implementation lifecycle. collaborate with cross-functional teams, in particular sales, product, design, and engineering, to ensure we deliver the right expectations, solutions, and development velocity for our clients. develop and maintain project documentation, such as project plans, status reports, etc, to help internal and external teams assess progress, next steps, and to help mitigate potential risks and issues. build strong relationships with our customer stakeholders, acting as a trusted advisor and single point of contact for all implementation related work. Note: We don't expect you to come in understanding every nuance of the mortgage industry. However, being successful in this role will require a high degree of curiosity and willingness to understand the mortgage ecosystem.Benefits and Perks Robust medical, vision, & dental coverage (~100% of employee premiums are covered) 401(K) plan offering Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!) Remote-first culture with a hub in San Francisco Generous Work-From-Anywhere & Wellness Benefits Monthly Doordash benefits Open & encouraged flexible time off Company offsites to get to know the team! Our cash compensation amount for this role is targeted at $130,000 - $170,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.
    $130k-170k yearly Auto-Apply 60d+ ago
  • Change Management Consultant

    Attain Partners 4.2company rating

    Remote change manager job

    Attain Partners is an innovative consulting firm dedicated to disrupting the status quo to change the world and improve the lives of those we touch. From strategy to technology and everywhere in between, our experts use their unique skills to advance the important missions of education, nonprofit, healthcare, and state and local government clients. People are at the center of all we do, and that's why we empower career growth, provide industry-leading benefits packages, encourage a flexible work environment, and foster a culture of inclusion to support the needs of our team. We share a collective passion for our mission and our people. Guided by our seven core values, The Attain Way, our vision is the foundation of our culture-to be and attain the best. Job Description Attain Partners is seeking a dynamic Change Management Consultant to lead and manage organizational change initiatives tied to technology implementations across higher education, healthcare, and nonprofit sectors. This role will apply structured methodologies, including Prosci frameworks, to drive adoption and ensure successful outcomes. The consultant will develop and execute communication and training strategies, assess change impacts, engage stakeholders, and manage all change activities throughout the implementation lifecycle. Ideal candidates bring proven expertise in change management, particularly within higher education environments, and demonstrate the ability to guide organizations through complex transitions with clarity and confidence. Job Responsibilities Complete change management assessments Identify, analyze and prepare risk mitigation tactics Identify and manage anticipated and persistent resistance Consult and coach project teams Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan Create actionable deliverables for any required "Extend" plans, such as the Resistance Management Plan Support and engage senior leaders Coach people managers and supervisors Support organizational design and definition of roles and responsibilities Coordinate efforts with other specialists Integrate change management activities into the project plan Evaluate and ensure user readiness Manage stakeholders Track and report issues Define and measure success metrics and monitor change progress Support change management at the organizational level Develop Training materials (job aids, videos, websites, etc.) and lead instructor-led training Required Skills 3-5+ years of experience in leading change management workstreams for technology implementations, Salesforce CRM experience is preferred Experience in Higher Education, healthcare, and/or nonprofit consulting Demonstrate high quality analytical and problem solving skills within time and organizational boundaries Ability to work collaboratively in a project team Ability to travel nationwide, if needed Demonstrates ability to stay current in certifications, training and industry trends and practices Effective written and verbal communications a must, with presentation experience Experience with managing and leading times Desired Skills Demonstrated ability to build trusted advisor relationships with clients Kindsight Ascend experience or an understanding of university advancement Experience supporting sales and business development Certifications Prosci Change Management Certification (preferred) Minimum Education Required Bachelor's Degree Master's Degree preferred Additional Information Attain Partners values your mental, emotional, and physical health and wellbeing. Our comprehensive benefits package starts on your first day of employment and includes benefits such as: Competitive health, dental, and vision coverage, HSA and FSA accounts, life and disability insurance, fertility and family planning benefits, and employee assistance and discount programs 11 paid federal holidays and flexible unlimited time off (UTO) Generous 401(k) matching with immediate vesting Flexible career paths - our career tracks provide advancement, mobility, and flexibility as you continue to grow with us A healthy environment where we value unique experiences, and care about everything that makes you, you. Attain Partners is committed to fair and equitable compensation practices. Individual base salary for this position is unique to each candidate and will be commensurate with experience, education, and skills, ranging from $100,000 - $125,000. In addition to base salary, this role is eligible for an annual discretionary bonus. Interested in this position but the compensation isn't quite right? Let us know your expectations, and we'll see if we can make it happen based on your qualifications. Attain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Applicants have rights under Federal Employment Laws. For more Information visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA). If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
    $100k-125k yearly Auto-Apply 10d ago
  • Onboarding & Implementation Manager

    Future Tech Enterprise 4.6company rating

    Remote change manager job

    The Onboarding & Implementation Manager is key driver of customer success, overseeing the complete onboarding lifecycle for new and expanding clients. This role ensures seamless integration into Future Tech's ecosystem through structured coordination, transparent communication, and operational precision. By managing account setup, service configuration, and cross-departmental alignment, the Manager enables scalable global service delivery and an exceptional customer experience. Beyond day-one execution, this role partners closely with Quality Assurance (QA) to address Operational Audit findings and drive continuous improvement initiatives. The Manager proactively identifies recurring bottlenecks, process inefficiencies, and customer pain points, implementing corrective actions to enhance scalability and customer satisfaction. They also ensure that all process documentation remains current and reflective of evolving best practices, reinforcing Future Tech's commitment to operational excellence and a best-in-class customer experience. This is a U.S.-based remote position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities Customer Onboarding & Implementation Management Lead and manage the full lifecycle of the customer onboarding process through go-live. Ensure customers have a clear understanding of Future Tech's onboarding milestones, deliverables, and service expectations. Coordinate internal readiness activities: Account Creation Customer Portal Hardware Ordering / Procurement (A Stock) B Stock Processing (“Get a Computer,” “Return Equipment,” “Refresh”) Warehouse Processing / Services Configuration Services (Asset Tagging, Imaging, Software Installations, etc.) Reporting (Service Levels, KPIs, ASN, Invoicing, etc.) Serve as the primary point of contact for onboarding-related inquiries and updates. Cross-Functional Collaboration Partner with Global Supply Chain and Purchasing to ensure products, pricing, and service offerings are properly configured and globally aligned. Collaborate closely with Sales, IT, Finance, and Operations to confirm all customer requirements are documented, validated, and delivered. Facilitate communication and coordination between internal departments, vendors, and customer stakeholders to maintain full transparency throughout the onboarding process. Customer Experience & Success Design and execute an onboarding journey that provides a positive and consistent customer experience across all engagements. Proactively identify and address potential roadblocks to ensure timelines and service quality standards are met. Collect customer feedback post-onboarding to identify opportunities for continuous improvement and customer satisfaction. Documentation & Reporting Develop and maintain onboarding documentation, including customer setup guides, process workflows, and operational readiness checklists. Prepare and maintain implementation documents, including technical specifications, and work instructions. Provide regular status reports, risk assessments, and performance summaries to senior leadership and customer stakeholders. Track and report onboarding metrics (time-to-launch, error rate, customer satisfaction) to measure process efficiency. Risk Management & Compliance Identify and mitigate potential onboarding risks, including data, compliance, and logistical challenges. Ensure all onboarding activities comply with internal policies, customer agreements, and applicable regulations. Continuous Improvement Lead debriefing sessions with internal teams and customers to capture lessons learned and process enhancements. Contribute to developing scalable onboarding methodologies and tools for future customers. Qualifications and Skills Education: Bachelor's degree in Information Technology, Business Administration, Supply Chain, or a related field. Certifications in ITIL, Customer Success Management, Project Management or Process Improvement are a plus. Experience: 3-5 years of experience in customer onboarding, implementation, or service transition within a technology or hardware reseller environment. Strong background in cross-functional coordination (Sales, Procurement, IT, Supply Chain). Experience managing customer-facing initiatives and ensuring service delivery excellence. Skills: Customer Success Orientation: Proven ability to deliver exceptional onboarding experiences and build trust with customers. Organizational & Coordination: Strong ability to manage multiple implementations simultaneously with attention to detail. Vendor & Partner Collaboration: Skilled in coordinating with vendors, IT, accounting, purchasing, logistics, and supply chain teams to align deliverables. Communication: Excellent written and verbal communication skills, capable of translating technical information. Analytical & Problem-Solving: Able to identify bottlenecks, propose solutions, and optimize processes. Technical Skills: Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Experience with CRM or onboarding software (ServiceNow, etc.) preferred. Familiarity with IT systems, hardware, cloud solutions, and configuration services beneficial. Strong documentation skills with experience translating complex workflows into clear, structured SOPs and training materials. Soft Skills: Exceptional interpersonal and teamwork skills. Customer-first mindset with a focus on long-term relationship building. Adaptability to changing priorities and customer requirements. Strong initiative and accountability in driving results. Working Conditions Full-time position; occasional travel may be required for customer visits or cross-functional workshops. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Additional Information The Customer Onboarding & Implementation Manager will play a key role in shaping the first impression of Future Tech's services, ensuring new customers experience a seamless, efficient, and value-driven introduction to our organization. This role provides the opportunity to partner with a diverse global team and directly impact customer satisfaction and long-term retention. Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
    $87k-108k yearly est. Auto-Apply 36d ago
  • Implementation Change Management (OCM) Lead Consultant - Technology Enablement

    Quisitive 4.2company rating

    Remote change manager job

    Passionate team members, challenging projects and a great place to work! This is what you can expect if you join the Quisitive team. Founded in 2016, Quisitive is a global Microsoft services and solutions partner. We are a team of professionals with a strong reputation for successfully delivering award-winning Microsoft solutions, including being named Microsoft's 2024 Analytics Partner of the Year . Our culture of continual learning and innovation ensures that we remain committed to Microsoft's long-term strategy. What do we attribute our award-winning success to? The people we hire, of course! Our team members join Quisitive for more than just a job. They come to Quisitive to contribute to something bigger than themselves - to be part of a high-performing culture, continue their infinite quest to learn, and deliver innovative and exciting solutions that impact both Quisitive's and our customers' future success. Our leaders continuously strive to provide the tools and resources that you need to do what you do best each and every day! It is a very exciting time of growth for our Customer Excellence team, and we are currently hiring an Organizational Change Management Lead Consultant with technology enablement experience. This is a remote position and can be based anywhere in the United States. What will my role be? As an OCM Lead Consultant, you will drive successful technology adoption and transformation for our clients, focusing on Microsoft digital solution implementation. You will partner with stakeholders to enable seamless application implementation, technology rollouts, and user adoption-making a significant impact on collaboration, productivity, and business outcomes. You will also play a key role in educating and enabling our internal delivery and sales teams to understand and position the value of OCM with customers. Lead organizational change management activities for technology enablement projects, including application implementations, rollouts, and adoption initiatives. Apply structured change management methodologies (such as Prosci, etc.) to guide organizations through digital transformation, with a focus on Microsoft technologies. Assess client readiness, identify key stakeholders, and define project goals and success criteria for technology-driven initiatives. Design and facilitate change management workshops and training sessions to support the adoption of Microsoft solutions, including Dynamics 365, Copilot, and other modern workplace applications. Develop and deliver best practices for communications, employee development, training, and governance related to technology usage. Collaborate with project delivery teams to propose recommendations and solutions that maximize technology adoption and business value. Lead OCM workstreams, mapping milestones and tasks for successful technology project completion. Advise on project changes, manage resistance, and support client sponsors and champions throughout the change journey. Create proposals, statements of work (SoWs), and estimates for OCM engagements with a technology focus. Identify new opportunities for technology enablement and adoption within client environments. Champion the value of Organizational Change Management (OCM) across the company by educating delivery and sales teams on how OCM drives successful technology adoption and maximizes customer ROI. Evaluate existing tools and processes for further development and implement a continuous improvement cycle. Develop and deliver internal communications, training, and enablement materials to help colleagues effectively position OCM services with customers. Act as an internal advocate for OCM, sharing success stories and best practices to demonstrate tangible business outcomes and build confidence in our approach. Collaborate with sales and delivery teams to craft compelling value propositions and presentations that clearly articulate the benefits of OCM in Microsoft technology projects. Ability to mentor and support junior consultants What's required? 10+ years of consulting experience in organizational change management, customer success, or management consulting, with a strong emphasis on technology implementation projects. Experience with ADKAR methodology Proven experience leading medium/large-scale organizational change efforts related to IT transformation, technology enablement, or application implementation. Hands-on experience with Microsoft project delivery, including Dynamics 365 implementations, Copilot, Modern Workplace, Application Development, Migrations, ERP, or Data projects strongly preferred. Deep understanding of change management principles, methodologies, and tools. Strong business acumen and ability to navigate organizational challenges in technology-driven environments. Excellent interpersonal, written, and verbal communication skills; able to articulate complex technology concepts to diverse audiences. Experience designing and implementing user adoption plans, workshops, and training for technology solutions. Familiarity with project management approaches, tools, and phases of the technology project lifecycle. Flexible, adaptable, and able to work in ambiguous or fast-paced situations. Experience as a team lead and mentoring others What would set me apart? PROSCI certification or equivalent. Experience in OCM pre-sales activities, including requirements elicitation, effort estimation, and client negotiation. Previous success in driving adoption of Microsoft technologies, especially Dynamics 365 and Copilot. We are looking for curious initiative takers to join our team, so if you are passionate about working with smart people that are committed to accomplishing great things, then apply today! Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time. About Quisitive With significant growth since 2016, Quisitive is rapidly achieving our vision of becoming the leading global Microsoft partner as we continue to expand across the United States, Canada and India. With a diversified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud and artificial intelligence business solutions and services that ensure our customers achieve their digital transformation goals. In addition, Quisitive offers a portfolio of industry-focused solutions that address customer challenges in healthcare, manufacturing, state & local government and performance management.
    $87k-126k yearly est. Auto-Apply 14d ago
  • Senior Change Management Consultant - SAP

    Argano

    Remote change manager job

    Argano is the world's largest global digital consultancy, exclusively connecting design and delivery for the transformation of high-performance business operations, extending our clients' commercial agility, profitability, customer experience, and growth. Our strategic consulting, bolstered by proprietary IP, provides a comprehensive view of business operations, pinpointing areas of strength and unveiling opportunities for improvement. Argano is at the intersection of operations and technology for digital transformation. Location & Travel Primary Location: Flexible within North America; proximity to major airport preferred Travel: Up to 50% to client sites as needed Overview: As a member of our Organization Transformation practice, you will deliver change management, organization design and governance, culture and technology adoption solutions that enable the success of transformation goals for industry leading clients. Responsibilities: Work closely with the Engagement or Project Manager to review the high-level plans developed during the sales process to build the detailed OCM workplans and the inventory of required deliverables needed to deliver the required outcomes for our clients. Leverage our LIFT delivery methodology and past project key learnings while building the required change plans which uniquely fit the client situation. Establish a strong working relationship with the client business leaders and project sponsors. Work with Argano's clients to lead the implementation of change management strategies and plans that define the new organizational structures needed, align roles and responsibilities to support new processes, maximize employee adoption & usage, and minimize resistance. Be able to help clients understand the benefit of focusing on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. Act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor. Support the design, development, delivery, and management of communications. Provide input, document requirements, and support the design and delivery of training programs. Be prepared to work across one or more projects (at one or more clients). Actively participate in the development and refinement of our Organizational Change Management methods, tools, and capabilities. Lead/champion a specific set of Organization and Performance Improvement leading practice capabilities teaching & training the rest of our community of practice how to best deploy when needed. Experience in adult learning, training delivery and/or instructional design. Strong skills in leveraging process-centric approach to build guidance, training, and front-line support of SAP training materials to fully develop end user capabilities. Develop training plans, determine instructional strategies and methods, and manage course content, rosters, and syllabuses. Manage creation of training course materials to include lesson plans, user guides, videos, quick reference guides, course outlines, FAQs, and exercises. Partner with key business stakeholders to increase adoption and stabilization of functional processes and enhance capabilities through training and change management. Attention to detail in management of class schedules, end user inquiries, recording attendance, class set up, conducting remote training sessions, learning and development. Minimum and/or Preferred Qualifications: EDUCATION: 4-year Degree preferred or applicable change management experience in lieu of a degree. EXPERIENCE: Seven plus years of experience in organizational change management. Have worked for a Consulting company providing services in change management. Experience with SAP or similar ERP deployment, primarily to help with alignment of OCM to deployment phases. Experience using WalkMe (EnableNow/WalkMe) to develop and manage SAP training materials. Demonstrated solid understanding of how to lead people through change management journey; Knowledge and demonstrated results to establish and maintain strong relationships, articulate messages to a variety of audiences, influence others and move toward a common vision or goal, adapt to ambiguous situations, able to work effectively at all levels in an organization, Experience in large-scale organizational change efforts. CERTIFICATES, LICENSES, REGISTRATIONS: Prosci or CCMP Certification preferred SKILL REQUIREMENTS Proven ability to work with all levels of an organization, with excellent downward, lateral, and upward presentation, written and verbal communication skills. Extremely comfortable with interpersonal and influence management skills. Highly skilled at articulating concepts and complex information in a concise manner written communication and various channels. Demonstrated writing ability that is engaging, organized and simple to follow. Proactive and able to work independently. Enthusiastic with a passion to learn and develop. High level of attention to detail and accuracy; process-oriented, organized, and able to prioritize. Comfortable in a fast-paced environment, managing competing priorities, and able to work effectively in ambiguous situations
    $77k-108k yearly est. Auto-Apply 14d ago
  • Implementation Manager, Enterprise Scribe

    Commure + Athelas

    Remote change manager job

    At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more - all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide - more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune's Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role We are seeking an experienced Activation Lead at the Manager/Senior Manager level to drive the successful implementation and adoption of Commure's product suite across our enterprise healthcare clients. This senior role is crucial in ensuring smooth client onboarding, rapid time-to-value, and will involve leading a team of implementation specialists while managing our most strategic client relationships. This role is entirely remote-based with travel requirements What You'll Do Drive end-to-end activation projects for new strategic clients, from kickoff to go-live and steady state Define and standardize implementation methodologies and best practices across the organization Develop and execute comprehensive implementation plans aligned with client objectives and timelines Coordinate cross-functional teams including IT, clinical staff, and administrative personnel during the implementation Configure and customize Commure solutions to meet specific client requirements and workflows Design and build custom operational tools and dashboards using Retool to support client implementations and track metrics Create and maintain data pipelines and analytics workflows to monitor implementation progress Develop SQL queries and scripts to analyze client usage patterns and adoption metrics Design and deliver training programs for various user groups (providers, staff, administrators) Establish and track key performance indicators (KPIs) to measure implementation success Build automated reporting solutions to track implementation progress and success metrics Own and nurture C-level relationships during the activation phase, ensuring high satisfaction and adoption Create and maintain implementation documentation, best practices, and process improvements Collaborate with Product and Engineering teams to resolve technical issues during implementation Drive continuous improvement of implementation processes based on metrics and feedback Mentor junior team members and facilitate knowledge sharing across the organization What You Have Bachelor's degree in Healthcare Administration, Business, Computer Science, or related technical field 7+ years of experience in SaaS technology, healthcare technology or a similar role Technical aptitude with basic data analysis capabilities i.e. SQL and experience with data visualization tools (Looker, Tableau) Excellent project management skills with the ability to manage multiple strategic implementations simultaneously Superior communication and presentation skills, particularly with C-level stakeholders Experience with change management and stakeholder engagement at enterprise scale Ability to travel 25% of time (upwards of 50% based on site/client) for on-site client engagement Nice to Have Master's degree in relevant technical or healthcare field Experience with AI/ML technologies in healthcare Strong understanding of healthcare workflows and EHR systems (especially Epic) Experience with low-code platforms (Retool preferred) for creating operational dashboards and tools Ability to write and understand basic JavaScript/SQL for customizing implementations Background in clinical documentation or medical scribing Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending ******************, @commure.com ****************. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
    $76k-108k yearly est. Auto-Apply 60d+ ago
  • Implementation Manager - Remote, US

    Level Ai

    Remote change manager job

    Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry. About the Role:As a Implementation Manager, you will lead our clients' onboarding and implementation process, ensuring they unlock the full potential of Level AI to enhance the customer experience.You will be responsible for understanding client business requirements, facilitating data integrations, configuring and training on the Level AI products including Auto-QA, Analytics, Voice of the Customer, Agent Assist, and Screen Recording among others, all while driving efficient time to value. Key Responsibilities :- Serve as the primary point of contact for key client accounts, building and maintaining strong relationships with clients.- Successfully handle onboarding of multiple clients simultaneously Understand clients' business objectives- Understand clients' technical requirements which may require leading technical discovery sessions to ensure that our AI-powered customer support solutions are configured appropriately to meet their needs- Collaborate with internal teams, including sales, product, engineering, and customer support, to address client needs and resolve technical issues.- Develop and maintain a deep understanding of our AI-powered customer support solutions, and effectively communicate technical information to clients.- Identify opportunities for upselling and cross-selling our solutions to existing clients.- Track and report on key account metrics, such as customer satisfaction and product usage, and use this information to drive improvements in our solutions. Requirements :- Bachelor's degree in Computer Science, Information Systems related field OR equivalent experience- 3+ years of experience in a hands on technical role; 1 + years of experience delivering successful customer implementations- Strong technical background with experience working with SaaS platforms, interacting with APIs, and using cloud services.- Excellent project management skills with the ability to juggle multiple projects simultaneously.- Ability to translate complex concepts into actionable items to non-technical stakeholders- Strong communication skills in English (both written and verbal).Entrepreneurial & Problem-Solving Attitude - Self-motivated, adaptable, and resourceful in tackling implementation challenges Optional Requirements :- Experience with integrating with CRMs such as Salesforce- Familiarity with intent-based and generative artificial intelligence- Experience with Telephony Systems such as AWS Connect, Five9 and Genesys.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $76k-108k yearly est. Auto-Apply 60d+ ago
  • Retirement Implementation Manager

    Alerus 4.0company rating

    Remote change manager job

    WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets. CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus ABOUT THE ROLE: Oversees and manages the overall retirement implementation process for new Alerus retirement plan clients and team members within the Retirement Implementation team. Helps foster a cohesive service team by directing workflow, supporting strong communication and displaying good judgement and leadership to ensure the proper implementation of all retirement plans. WHAT YOU'LL BE DOING: Assure progress is made toward achieving all major goals and objectives within timelines established by working with staff in executing the plans. Coach, mentor, and motivate staff to evaluate and take actions that follow established practice standards leading to a consistent service model. Offer suggestions and ideas to management and actively engage in or manage the development as assigned by management. Actively engage in the success of Alerus Retirement and Benefits (ARB) and Alerus, promoting and supporting new and ongoing initiatives with positive active team involvement resulting in a successful outcome. Actively lead and/or participate in projects to improve the products and services offered by ARB, including project groups tasked with developing enhanced procedures or policies. Implement changes to standardize processes and procedures to enhance operational effectiveness and effective client delivery. Demonstrate effective problem solving, decision making, coaching and communication skills, setting a positive example for team members. Take responsibility for service team communication and workflow; maintain excellent and timely communication among all involved parties. Resolve workflow issues on team and address issues that cross department lines, using judgment with respect to manager/management involvement and consideration of high-level business impact and application. WHAT YOU SHOULD HAVE: Bachelor's Degree in a finance or business-related field, or equivalent work experience. Minimum 7 years' experience in retirement implementation. Minimum 2 years' supervisory or proven leadership experience. Ability to work with detailed technical knowledge of all types of retirement plans. Proven leadership, management, and direct supervisory skills. High level written and verbal communication and presentation skills. Developed relational skills such as diplomacy, judgment, decision making, and discretion. Ability to multi-task, prioritize workflow of self and others and coordinate activity as an effective team member to meet deadlines and make effective decisions under pressure. Demonstrated ability to identity and problem solve complex situations and apply judgment with respect to high level business impact and risk. WHAT WE BRING TO THE TABLE: Competitive compensation including base salary, bonus and/or incentive opportunities. Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings. Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave. Learning and development resources for personal and professional career development, and advancement opportunities. Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services. Support for the communities we live in through paid volunteer time and a company donation match opportunity. BASE PAY RANGE: $90,000 - $110,000 annually The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds. The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $90k-110k yearly 12d ago
  • Consulting Manager - Provider Affiliation and Optimization

    Sch Services Inc.

    Remote change manager job

    This is a remote role; however, we only operate in the following states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, MI, MA, MN, MO, NJ, NY, NC, OH, PA, SC, TX, VA, and WI. JOB SUMMARY Lead multiple consulting engagements for SullivanCotter, overseeing all aspects of project delivery while cultivating strong client relationships and ensuring highly responsive, high-quality service. This role provides the opportunity to specialize in SullivanCotter's Provider Affiliation and Optimization (PAO) practice, which focuses on strengthening physician and advanced practice provider (APP) performance, developing and optimizing affiliation models, enhancing provider engagement, and driving both operational and financial efficiencies across health systems. The PAO practice integrates three core areas of expertise: Affiliation Services - Supporting organizations in assessing, designing, and implementing effective provider affiliation strategies and arrangements. Optimization Services - Assessing and improving the financial and operational performance of medical groups and specialty service lines to maximize efficiency and value. Value-Based Care Services - Aligning value-based performance incentives with organizational objectives to strengthen reimbursement and advance strategic goals. Through a structured, data-driven approach, consultants in this specialty help clients unlock the full potential of their provider networks, improve system-wide performance, and achieve sustainable long-term results. PRIMARY ACCOUNTABILITIES Contribute to and lead client engagements: Assist with multiple consulting projects, including those within the Provider Affiliation and Optimization practice, ensuring exceptional quality and client satisfaction. Develop deep industry expertise: Build comprehensive knowledge of the health care industry, including provider affiliation models (e.g., professional services agreements, co-management, clinical integration, full employment), provider compensation methodologies, medical group performance improvement strategies, and value-based incentive alignment. Lead and manage consulting projects: Direct small engagements and oversee large and/or complex projects-often spanning multiple practice areas-within established budgets. Monitor progress, proactively address potential issues, and keep the client relationship manager informed while ensuring accountability for deadlines and deliverables. Oversee development of client deliverables: Guide the creation of tailored deliverables to meet client needs, such as: Pre-affiliation due diligence and workforce planning Affiliation model assessments and transaction structuring Compensation plan design, including value-based incentive alignment Performance management strategy development and implementation for provider enterprises Drive business development: Expand existing client services, introduce complementary SullivanCotter offerings, and identify new opportunities for client revenue growth. Draft proposals, master service agreements, and statements of work to support business expansion. Build and sustain client relationships: Serve as a collaborative thought partner by maintaining effective communication with client contacts through in-person meetings, video conferences, and other channels. Anticipate client needs, address questions proactively, and contribute meaningfully during client meetings. Mentor and manage teams: Lead junior team members across engagements to ensure effective resource allocation, prioritization, and execution of key initiatives. Provide coaching and development opportunities by sharing firm methodologies, tools, and best practices. Contribute to firm growth and innovation: Manage and participate in non-billable initiatives that improve operational efficiency, enhance client delivery, and strengthen the practice. Collaborate across practice areas to develop new resources and tools. Foster collaboration: Lead and actively participate in workflow and client delivery team meetings, promoting a culture of teamwork and knowledge sharing. KNOWLEDGE, SKILLS & ABILITIES Minimum Required Qualifications Bachelor's degree in a business-related field, ideally with an emphasis in finance, economics, statistics, mathematics, accounting or health care administration 10-15 years of experience in compensation analytics, including data evaluation, financial modeling, and presentation development, with a proven background in compensation consulting, provider affiliation, medical group operations, and/or value-based care. Solid technical knowledge and experience working with Excel, Word, and PowerPoint Passion for serving organizations to solve complex workforce performance challenges Role model problem-solving and critical thinking skills, including the ability to: Recognize patterns in complex sets of data and develop practical models Analyze and interpret data using basic and advanced modeling techniques Develop conclusions from complex analyses, develop innovative solutions to complex issues and adapt solutions to changing circumstances, as warranted Anticipate challenges, identify alternate solutions, and address obstacles impeding project/team progress Excellent interpersonal, coaching, writing, verbal and presentation skills are required, including the ability to: Foster an open and effective channel of communication with clients and across teams and provide constructive feedback that helps associates develop skills, experience, and growth opportunities Manage client delivery project teams Train and develop junior colleagues Effectively present facts, analysis, and conclusions/solutions in a way that demonstrates command of content, factoring in perspectives and interests of the audience Write concise project communications, documents, and presentations with appropriate level of technical detail and complexity Excellent project management, organizational skills, and ability to manage and execute tasks in a high-pressure, fast-paced, and priority-changing environment Exhibit high levels of enthusiasm and passion for serving the clients and appreciate the mission-based work of our clients Proactively cultivate a diverse, inclusive and equitable workforce Exude strong professional leadership presence and demeanor with the highest level of integrity, fairness and inclusivity Self-starter who holds oneself, and others, accountable for the successful delivery of client deliverables Willingly contributes to project success regardless of type of task (i.e., “roll up the sleeves approach” to teamwork) Demonstrate selfless collaboration and a teamwork mentality Demonstrate intellectual curiosity, a passion for continuous learning, and a desire for diversity in thought, experience and ideas Committed to delivering work on time with the highest level of quality Self-reflective and an active participant in your own development, as well as in the effective development of others Communicate openly and directly with team members Exceptional client service orientation Preferred Qualifications Master's degree in a business-related field WORK ENVIRONMENT Remote or hybrid work settings. Must be physically able to perform the essential functions of the job. SCH Services, Inc. is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law or marital status.
    $98k-130k yearly est. Auto-Apply 60d+ ago
  • Consulting Manager - Provider Affiliation and Optimization

    Clinician Nexus, Inc.

    Remote change manager job

    This is a remote role; however, we only operate in the following states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, MI, MA, MN, MO, NJ, NY, NC, OH, PA, SC, TX, VA, and WI. JOB SUMMARY Lead multiple consulting engagements for SullivanCotter, overseeing all aspects of project delivery while cultivating strong client relationships and ensuring highly responsive, high-quality service. This role provides the opportunity to specialize in SullivanCotter's Provider Affiliation and Optimization (PAO) practice, which focuses on strengthening physician and advanced practice provider (APP) performance, developing and optimizing affiliation models, enhancing provider engagement, and driving both operational and financial efficiencies across health systems. The PAO practice integrates three core areas of expertise: Affiliation Services - Supporting organizations in assessing, designing, and implementing effective provider affiliation strategies and arrangements. Optimization Services - Assessing and improving the financial and operational performance of medical groups and specialty service lines to maximize efficiency and value. Value-Based Care Services - Aligning value-based performance incentives with organizational objectives to strengthen reimbursement and advance strategic goals. Through a structured, data-driven approach, consultants in this specialty help clients unlock the full potential of their provider networks, improve system-wide performance, and achieve sustainable long-term results. PRIMARY ACCOUNTABILITIES Contribute to and lead client engagements: Assist with multiple consulting projects, including those within the Provider Affiliation and Optimization practice, ensuring exceptional quality and client satisfaction. Develop deep industry expertise: Build comprehensive knowledge of the health care industry, including provider affiliation models (e.g., professional services agreements, co-management, clinical integration, full employment), provider compensation methodologies, medical group performance improvement strategies, and value-based incentive alignment. Lead and manage consulting projects: Direct small engagements and oversee large and/or complex projects-often spanning multiple practice areas-within established budgets. Monitor progress, proactively address potential issues, and keep the client relationship manager informed while ensuring accountability for deadlines and deliverables. Oversee development of client deliverables: Guide the creation of tailored deliverables to meet client needs, such as: Pre-affiliation due diligence and workforce planning Affiliation model assessments and transaction structuring Compensation plan design, including value-based incentive alignment Performance management strategy development and implementation for provider enterprises Drive business development: Expand existing client services, introduce complementary SullivanCotter offerings, and identify new opportunities for client revenue growth. Draft proposals, master service agreements, and statements of work to support business expansion. Build and sustain client relationships: Serve as a collaborative thought partner by maintaining effective communication with client contacts through in-person meetings, video conferences, and other channels. Anticipate client needs, address questions proactively, and contribute meaningfully during client meetings. Mentor and manage teams: Lead junior team members across engagements to ensure effective resource allocation, prioritization, and execution of key initiatives. Provide coaching and development opportunities by sharing firm methodologies, tools, and best practices. Contribute to firm growth and innovation: Manage and participate in non-billable initiatives that improve operational efficiency, enhance client delivery, and strengthen the practice. Collaborate across practice areas to develop new resources and tools. Foster collaboration: Lead and actively participate in workflow and client delivery team meetings, promoting a culture of teamwork and knowledge sharing. KNOWLEDGE, SKILLS & ABILITIES Minimum Required Qualifications Bachelor's degree in a business-related field, ideally with an emphasis in finance, economics, statistics, mathematics, accounting or health care administration 10-15 years of experience in compensation analytics, including data evaluation, financial modeling, and presentation development, with a proven background in compensation consulting, provider affiliation, medical group operations, and/or value-based care. Solid technical knowledge and experience working with Excel, Word, and PowerPoint Passion for serving organizations to solve complex workforce performance challenges Role model problem-solving and critical thinking skills, including the ability to: Recognize patterns in complex sets of data and develop practical models Analyze and interpret data using basic and advanced modeling techniques Develop conclusions from complex analyses, develop innovative solutions to complex issues and adapt solutions to changing circumstances, as warranted Anticipate challenges, identify alternate solutions, and address obstacles impeding project/team progress Excellent interpersonal, coaching, writing, verbal and presentation skills are required, including the ability to: Foster an open and effective channel of communication with clients and across teams and provide constructive feedback that helps associates develop skills, experience, and growth opportunities Manage client delivery project teams Train and develop junior colleagues Effectively present facts, analysis, and conclusions/solutions in a way that demonstrates command of content, factoring in perspectives and interests of the audience Write concise project communications, documents, and presentations with appropriate level of technical detail and complexity Excellent project management, organizational skills, and ability to manage and execute tasks in a high-pressure, fast-paced, and priority-changing environment Exhibit high levels of enthusiasm and passion for serving the clients and appreciate the mission-based work of our clients Proactively cultivate a diverse, inclusive and equitable workforce Exude strong professional leadership presence and demeanor with the highest level of integrity, fairness and inclusivity Self-starter who holds oneself, and others, accountable for the successful delivery of client deliverables Willingly contributes to project success regardless of type of task (i.e., “roll up the sleeves approach” to teamwork) Demonstrate selfless collaboration and a teamwork mentality Demonstrate intellectual curiosity, a passion for continuous learning, and a desire for diversity in thought, experience and ideas Committed to delivering work on time with the highest level of quality Self-reflective and an active participant in your own development, as well as in the effective development of others Communicate openly and directly with team members Exceptional client service orientation Preferred Qualifications Master's degree in a business-related field WORK ENVIRONMENT Remote or hybrid work settings. Must be physically able to perform the essential functions of the job. SCH Services, Inc. is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law or marital status.
    $98k-130k yearly est. Auto-Apply 60d+ ago
  • Manager, Government Risk Consulting

    RSM 4.4company rating

    Remote change manager job

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. As a Manager in RSM's growing State and Local Government Process Risk and Controls Practice, you will have the opportunity to draw from your experience and knowledge while continuing to grow your leadership skills through a high degree of client and industry exposure, career development and mentorship opportunities, and a diverse and inclusive culture. The fast-paced and dynamic environment in which we operate will provide you with daily challenges and exciting opportunities. In the Process Risk and Controls Practice we frequently work as or alongside state or local government client's internal audit function, the chief risk officer or risk function and various other members of management tasked with managing risk. Our advisors help our clients with identifying and prioritizing risk and leveraging process and controls to reduce risk exposure for the public. Key Responsibilities Contributions to Firm Culture Model the core RSM values of respect, integrity, teamwork, excellence and stewardship in all interactions with clients and team members Be open to new ideas and challenges, and help foster a culture that encourages people to ask questions, seek diverse perspectives, and challenge those around you Develop executive presence through interactions with management within RSM and our clients Develop meaningful relationships with client personnel and colleagues Support RSM's goals around diversity and inclusion by nurturing an environment that understands individuality, promotes authenticity, and values varied perspective in arriving at solutions Client Experience Leverage understanding of public sector industry trends and business acumen to think critically about complex challenges and propose dynamic solutions Develop and implement operational procedures to monitor Grant Administration effectiveness in compliance with all requirements Monitor and review federal and state regulations that stipulate specifications for required policies and procedures related to reporting for grant funds. Identify current and relevant industry thought leadership to share with the client Own management level relationships, and interact with elected leaders, directors, and agency heads Independently implements and coaches associates on foundational industry policies, procedures, and work-programs Owns process level client relationships and collaboration with external stakeholders Prepare/Review initial drafts and follow-ups on client request lists Participate in risk assessment management interviews. Update risk assessment models and complete initial draft of identified risks Prepare and conduct tests of the operating effectiveness of clients' internal controls Draft test plans or work programs for review by senior members of the team Create/review narratives or flowcharts for a process. Identify and review all risks and controls for a process as needed Perform first level review of staff work for accuracy, completeness, and well-reasoned conclusions Manage budgets and provide accurate analysis of estimates to complete to engagement leader Review and complete status documents for client delivery Prepares initial draft of reports Develop the ability to support multiple client projects simultaneously, while actively contributing to other firm initiatives Talent Experience Encourage colleagues to think creatively, strive for growth through development opportunities, and maximize results while working within a team environment Manage, motivate, and mentor teams to cultivate an environment where team member capabilities are optimized and expanded Recruit, develop, and inspire future leaders of the firm through mentorship that focuses on understanding the potential and aspirations of the workforce Maintain willingness to give and receive candid feedback in both written and verbal form; Commit to self-development in response to constructive feedback received Business Development Participate in relevant state and local government associations and events to develop and/or maintain industry focus and relationships Build, maintain, and utilize your internal network to address issues timely and add value to client relationships; begin cultivating an external network with the goal of generating new business opportunities for the firm Assist in writing, developing and delivering thought leadership internally and externally Communicate effectively with prospects, assess needs, and develop clear and accurate project parameters including scoping descriptions, delivery plans, and budgets Contribute to pursuits through development of proposals and other materials Position Qualifications Bachelor's or Master's Degree in business, accounting or related discipline Minimum of 5 years of experience in audit, internal audit or related internal control positions Experience leading project based work with milestones and workflow driven by objectives and defined timelines Working knowledge and demonstrated understanding of funding regulations and compliance requirements including, but not limited to, 2 CFR 200 (Uniform Guidance) and 45 CFR 75 Experience interpreting technical, legal, and regulatory requirements Experience providing pre and post-award subrecipient monitoring over compliance with federal grant awards Proficiency in professional writing, spreadsheet, and presentation creation tools Job relevant certification Ability to travel to meet client needs and work collaboratively with others in-person and remotely Openness to workday flexibility, agility, remote work environment, leveraging new tools Effective communication skills, both verbally and in writing Effective time management and prioritization skills Established experience in multiple industries or subject-matter expertise in one specific industry Demonstrated success in high pressure scenarios At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $101,000 - $203,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
    $101k-203k yearly Auto-Apply 60d+ ago
  • Manager, Technical Consulting

    Next Gen 3.6company rating

    Remote change manager job

    Manage a team of technical resources to provide solutions to internal and external clients. Defines client needs and develops a plan and proposal to implement in the delivery of the project solution. Oversees the identification/development of technology solutions for clients using company products and/or outsourced technology solutions or proprietary tools/techniques. Manages the coordination of the activities with responsibility for results, including costs, methods and staffing. Cultivate and disseminate knowledge of application development best practices. Serve as an escalation point for technical issues and within procedures and policies to resolution. Identify opportunities to improve current Best Practices and/or develop new or refine existing business processes. Participates and contributes to departmental strategy and business plans. Education Required: Bachelor's degree. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 6+ year of experience in technical consulting, customer service. Knowledge, Skills & Abilities: Knowledge of: Practical knowledge in leading and managing processes, projects and tactics within a discipline and familiar with a variety of the field's concepts, practices, and procedures in the implementation of technical systems, software, or solutions. Skill in: Management and decision making skills. Communication (verbal, written)m customer/client focus, problem-solving, analytical, technical, detail oriented, interpersonal skills. Ability to: Foster teamwork, build collaborative relationships. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $100k-128k yearly est. Auto-Apply 60d+ ago

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