Director of FP&A Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Vaco has partnered with a PE-backed distribution client to hire a Finance Director to support the sales team with KPI's, headcount analysis and consultative leadership. The role will involve heavy Excel, building models from the ground up, dashboarding via Tableau, and working through large data sets to provide actionable analysis for internal customers.
This will be on a leaner team that rolls up directly to a fantastic CFO that we have worked with for many years - she is known for building a strong organizational culture and people love working with her. The company has doubled in size via acquisition and there are lots of promotional opportunities to build a career here.
Compensation: $160-185K + bonus
Act as the primary finance business partner to Sales leadership.
Support sales strategy with data-driven insights on pricing, deal structure, discounts, and customer profitability.
Provide financial guidance on new products, markets, and sales motions.
Lead revenue forecasting, pipeline analysis, and scenario modeling in collaboration with Sales and RevOps.
Develop short- and long-term financial plans aligned with sales growth objectives.
ARR, bookings, pipeline coverage, win rates, churn, CAC).
Identify risks and opportunities within sales performance and recommend corrective actions.
Bachelor's degree in Finance, Accounting, Economics, or a related field (MBA or CPA/CFA preferred).
~8-12+ years of progressive experience in FP&A, with significant exposure to Sales or Revenue-focused finance.
~ Strong understanding of sales metrics, revenue recognition concepts, and incentive compensation structures.
Vaco provides expert consulting, permanent placement, executive search, managed services, and strategic staffing solutions for companies around the world, in the areas of accounting, finance, technology, healthcare, operations and more. As a premier talent solutions firm, Vaco connects people to their dream jobs and helps leading companies find talent to grow their business.
Please let us know if we can help you with this, or another role, for your next step in your career!
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Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
Virginia residents may access our state specific policies here .
Residents of all other states may access our policies here .
Canadian residents may access our policies in English here and in French here .
Residents of countries governed by GDPR may access our policies here .
the individual's skill sets, experience and training;
office location and other geographic considerations;
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses. xevrcyc
Remote working/work at home options are available for this role.
$65k-105k yearly est. 3d ago
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Senior Engagement Manager - Digital Transformation (Remote)
Skillnet Solutions Inc. 3.8
Remote job
A leading digital transformation company is looking for an Engagement Manager to drive digital transformation programs. The role involves leading presales efforts, overseeing delivery teams, and maintaining strategic client relationships. With a focus on customer experience and technical oversight, candidates should have 10+ years in retail or B2B commerce, expertise in Agile methodologies, and a strong executive presence. This position offers a competitive salary ranging from $150,000 to $200,000 and a comprehensive benefits package.
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A technology company specializing in secure software solutions seeks a Technical Delivery Manager for INDOPACOM to oversee deployments in the Indo-Pacific region. The ideal candidate should have over 4 years of project management experience, particularly in technical environments, and must hold a Top-Secret Clearance. Responsibilities include driving execution, managing cross-functional teams, and ensuring compliance with classified standards. This role offers a chance to contribute to significant military projects and requires strong communication skills.
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$94k-122k yearly est. 2d ago
Remote Backend Engineering Manager - Scale High-Impact Systems
Pantera Capital
Remote job
A prominent investment firm is looking for an Engineering Manager to lead a small team of senior engineers remotely. The ideal candidate has strong experience in backend development, especially with Go and Kubernetes, and has a proven track record of managing teams in fast-paced settings. The role involves hands-on contributions to code while guiding technical decisions and architectural reviews. This position offers competitive compensation of $200K - $260K with equity options.
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$200k-260k yearly 3d ago
Data Processes Manager
Oldcastle Infrastructure 4.3
Remote job
Exempt
Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.
Job Summary
Oldcastle Infrastructure (OI), as part of CRH's Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products. Our goal is to be the most efficient producer of engineered systems and our customers' strategic partner of choice. A crucial part of OI's journey is the investment in a new ERP system. With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement.
The new ERP system implementation will require significant change for the organization. Master Data Process Manager will lead a team of data stewards overseeing the design of for a business line sharing their functional expertise as part of data mapping, understanding the changes and business impacts, and becoming experts in the new system, processes, and roles. As part of the ERP Management team, Master Data Process Manager will ensure new ERP users are set up for long term success by supporting readiness assessments, leading end user training, monitoring adoption, and coaching users to proper system utilization.
Job Location
This role will work remotely in the US with periodic heavy domestic travel up to 50%.
Job Responsibilities
Material Master Data
Data mapping, cleansing and creation
PIR creation (min, max, ROP)
Material Standardization
Develop thorough understanding of future state ERP system design, understanding business implications and interdependencies.
Work with leadership team to make trade-off recommendations and provide value-added thought partnership
ERP Deployment, Training & Sustainability
Support the development of SAP training materials
GRNI cleanup for go-live
BOM Cleansing
Open PO clean-up
Support monitoring of data integrity, process adherence, and issue resolution during ERP go-live
Support development of an on-going training and user adoption model
Job Requirements
7+ years of business process expertise, in one or more of the following functional areas:
Master Data
Supplier segmentation
Purchasing of direct materials, indirect materials & services
Purchase requisitioning & approvals
Sourcing & purchase contracts
Procurement scheduling & inventory management
Material requirements planning, including order-specific procurement
Hands-on experience with SAP or part of another ERP implementation team
Process improvement knowledge gained while working in an organization undergoing a significant operational culture shift
Training and changemanagement experience to implement new and different ways of working
Project management skills to ensure resources are effectively deployed and managed and key steps are documented, monitored, and tracked against agreed timelines
Strong interpersonal and organizational influencing skills
Ability to communicate in a simple, articulate, thoughtful manner to varying audiences
Innovative spirit to work cross-functionally in developing improvement ideas
A pleasant, likeable manner while accomplishing challenging results
Bachelor's Degree in relevant discipline or equivalent experience
Job Compensation
Salary range of $115,000 to $125,000/year plus bonus
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
$115k-125k yearly 4d ago
Philanthropy Manager
Hawthorne Lane 4.0
Remote job
Are you driven by a philanthropic-centered entrepreneurial spirit? This inclusive-minded nonprofit is seeking a talented Philanthropy Manager to advance key giving initiatives, deepen stakeholder relationships, and help build new processes from the ground up. The ideal candidate thrives in a collaborative environment, is comfortable navigating evolving priorities, and brings a proactive, solutions-oriented mindset. If you have a background in fundraising, donor engagement, or philanthropic program management, and you're excited to support an organization dedicated to assisting underserved populations apply today!
Key Responsibilities:
Lead and support fundraising and mission-driven initiatives, including specific funding groups, scholarship programs, and other giving priorities.
Manage the organization of large and small-scale events, including detailed reporting, financial tracking, follow-up communications and alignment with organizational goals.
Cohesively work with external parties to refine processes, review campaign materials, and contribute to annual budgeting efforts.
Using data, analytics and reporting, develop, track and audit financial budgeting and goals.
Organize licensing and compliance needs related to charitable registrations.
Prepare clear and thoughtful communications for internal and external audiences, including updates for leadership, board members, and community residents.
Maintain and manage donor records, giving data, and program documentation to ensure accurate tracking of philanthropic activities.
Support outreach and engagement efforts, representing the organization at events and collaborating with community partners.
Build strong working relationships with internal stakeholders and external partners, serving as a trusted resource on philanthropy operations.
Oversee and be the point of contact for external contacts including consultants, and help identify new opportunities to enhance organizational systems, processes, and donor engagement strategies.
Why You'll Love Working Here:
Mission oriented nonprofit that highly values inclusivity and underserved populations.
Close-knit, casual office culture with strong work-life balance and commitment to professional growth.
Employees enjoy comprehensive benefits including medical, dental and vision insurance, 401(k) matching and PTO.
This role is approved to work from home twice a week.
What We're Looking For:
Fundraising professional. You have at least five years of philanthropy, donor relations, fundraising or adjacent experience. A bachelor's degree is required; candidates from start-up environments will stand out!
Analytical and numbers driven. You excel at managing data, preparing reports, and navigating multi-step administrative/financial processes.
Clear communicator. You write and speak with clarity, tailoring messaging for diverse audiences.
Organized multitasker. You can balance multiple deadlines, coordinate complex projects, and adapt to evolving needs.
Relationship builder. You take pride in fostering strong partnerships and representing the organization with professionalism and empathy.
Tech savvy. You're comfortable with Microsoft Office, Google Suite, and database tools.
Essential to Hawthorne Lane's success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
$73k-107k yearly est. 3d ago
Senior Technical Program Manager
Basil Systems
Remote job
About the job
Hi, this is Eric 👋 We're hiring a stellar Technical Program Manager to join our engineering org at Basil Systems.
The Role
At basil, we're seeking a Technical Program Manager to serve as the connective tissue between product strategy and engineering execution. As our engineering team grows and takes on increasingly diverse technical initiatives, we need someone who can ensure our product
vision translates into clear, documented engineering work while maintaining team
coordination across our fully remote team.
You'll partner closely with our product leadership to bridge the gap between strategic vision and tactical execution, acting as the first point of contact for engineering questions and ensuring nothing falls through the cracks as we continue to scale.
Key Responsibilities
Clarify and document product requirements so engineers have complete context before development starts.
Act as the go-to liaison between product and engineering, translating vision into clear, actionable specs.
Coordinate across projects and teams to track dependencies, avoid duplication, and ensure smooth communication.
Create lightweight processes and accountability systems that balance structure with startup speed.
Support strategic planning by aligning the technical roadmap with product priorities and identifying capability gaps.
Role Requirements
3-5+ years as TPM, preferably at early-stage startups (Series A-B)
Deep technical fluency
Exceptional written communication and documentation skills
Comfortable building processes from scratch in ambiguous environments
Experience with GitHub, issue tracking, and technical documentation
Startup mentality-resourceful, scrappy, comfortable with uncertainty
Nice-to-Haves
Former engineer who transitioned to TPM
Background at small startups with right-sized process expectations Can proactively fill gaps without constant direction
This role might not be for you if...
You're a heavy process advocate and want enterprise-grade Scrum or rigid methodologies
You have a need for perfect clarity before taking action
You have a big company mindset
What We Offer
Competitive salary
Health and vision benefits
Attractive equity package
Flexible work environment (remote-friendly)
Opportunity to work on impactful projects that are helping bring life-saving medical products to market
Be part of a mission-driven team solving real healthcare challenges at a critical scaling point
Our Culture
At Basil Systems, we value flexibility and support a distributed team. We actively employ and support remote team members across different geographies, allowing you to work when, where, and how you work best. We are committed to building a diverse, inclusive, and safe work environment for everyone. Our team is passionate about using technology to make a meaningful difference in healthcare.
How to Apply
If you're excited about this opportunity and believe you'd be a great fit for our team, please send your resume and a brief introduction to *****************************.
Basil Systems is an equal opportunity employer. We welcome applicants of all backgrounds and experiences.
Featured benefits
Vision insurance, Medical insurance, Dental insurance, 401(k)
A healthcare consulting firm is seeking a Healthcare Consulting Manager in Chicago, Illinois. This role involves managing complex projects, analyzing data for performance improvement, and leading team members. Ideal candidates will have 6+ years of relevant experience, a Bachelor's degree, and the ability to travel approximately 50% of the time. The company offers a competitive salary and benefits package including medical coverage, 401(k) plans, and paid time off.
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$106k-148k yearly est. 5d ago
Sr. Tech Prod Manager - Remote - 2311298
Unitedhealth Group 4.6
Remote job
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Consumer digital is looking for a senior technical product manager to guide the planning, execution, and successful delivery of initiatives across UHC's entire digital membership. Our digital experiences ensure that members find care at the right place, at the right time, with a full understanding of the impact against their benefits. The Senior Technical Product Manager is a strategic leader responsible for driving the execution of complex technical products. This role bridges the gap between engineering teams and business stakeholders, ensuring products are innovative, scalable, and delivered on time and with quality.
You'll enjoy the flexibility to work remotely* from anywhere within the U.S. during XYZ time zone business hours as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
Cross-Functional Leadership: Collaborate closely with engineering, design, and business teams to define high-level solutions, data flows, and architectural decisions. Build strong relationships between stakeholders to remove obstacles and resolve conflicts
Backlog & Prioritization: Own and manage the product backlog across iOS, Android, and web platforms, ensuring user stories and tasks are prioritized based on business value, customer needs, and technical feasibility. Tie work items directly to OKRs and business objectives
Product Delivery: Lead cross-functional teams through the product development lifecycle, from conception to launch and beyond. Ensure products meet quality standards, acceptance criteria, and deliver measurable outcomes
Continuous Improvement: Drive continuous feedback loops to ensure teams remain focused on customer needs. Refine product backlog, participate in release planning, and facilitate agile ceremonies
AI-Driven: Lead the development of advanced AI-powered solutions, enhancing how members discover and interact with their healthcare providers. Review prototypes for new AI-powered features and analyze new opportunities within the product against the latest technology trends. Collaborate with UX research to validate the latest AI concepts. Partner with AI and ML teams to develop best in class conversational AI tools
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Bachelor's degree or above Computer Science, Engineering, Business, or a related field
7+ years of experience in technical product management
Experience collaborating and leading across multiple partner teams with strong systems thinking
Solid knowledge of LLM and data product lifecycle, including discovery, data processing, model development, deployment, and monitoring. Understand how to interact with LLMs through APIs, fine-tune them for specific tasks, and optimize their performance
Ability to manage multiple high stakes timelines in a fast-paced environment
Preferred Qualifications:
Experience with working with global teams
Solid technical acumen with the ability to work closely with AI/ML teams and understand model capabilities and limitations
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone‑of every race, gender, sexuality, age, location and income‑deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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$89.9k-160.6k yearly 2d ago
Unmanned Aerial Systems Program Manager & Pilot
Service Electric Company 4.2
Remote job
The UAS Program Manager & Pilot leads and operates the company's Unmanned Aerial Systems (UAS) program. The role is responsible for developing, managing, and executing drone-based operations across a variety of transmission, distribution, and utility-related projects ensuring safe, efficient, and company and FAA compliant operations. The role combines leadership and technical expertise with hands-on piloting and regulatory compliance responsibilities.
POSITION FUNCTIONS
Program Management:
Develop and oversee all aspects of Service Electric's UAS program, including budgeting, policy adherence, risk management, and long-term strategy.
Coordinate with internal departments (operations, safety, estimating) to integrate UAS into project workflows.
Maintain compliance with FAA regulations, including Part 107 and any waivers or exemptions and ensure that all company drone operators meet company and FAA guidelines.
Supervise and manage the company's UAS resources, including both personnel and equipment.
Stay up-to-date on new UAS technologies and strategies as well as changes to regulations.
Builds positive relationships with customers through clear, respectful, and responsive communication, providing a high level of customer service.
Flight Operations:
Serve as the primary UAS pilot for critical operations and progress monitoring of utility infrastructure.
Operate drones in challenging environments, including proximity to energized lines and remote terrain.
Plan missions, conduct pre- and post-flight checks, and maintain logs and flight data records.
Training and Oversight:
Train and supervise additional pilots or UAS technicians.
Implement safety protocols and emergency response procedures.
Work with the Safety department to respond to any incidents, conduct after-action reviews, and implement corrective actions.
Data Management:
Capture high-quality data and ensure its proper processing and delivery to stakeholders.
Collaborate with IT and Data Analyst teams for data integration and analysis.
Others duties as assigned.
EDUCATION AND EXPERIENCE REQUIREMENTS
4+ years of FAA Part 107 Remote Pilot Certificate (in good standing).
Proven experience in UAS operations, particularly in utility or construction environments, specifically experience flying near or around high-voltage transmission lines.
Strong knowledge of FAA regulations, UAS technologies, and safety best practices.
Experience in program or project management.
Experience in training is a plus.
Valid driver's license and willingness to travel to remote job sites as needed.
KNOWLEDGE, SKILLS, AND ABILITIES
Background in electrical utilities, construction management, or engineering.
Ability to interpret aerial data and collaborate with technical teams.
Highly organized with a strong attention to detail.
Ability to identify and solve complex issues.
Good analytical and problem-solving skills.
Excellent written and verbal communication skills.
Excellent interpersonal and customer service skills.
Self-motivated.
Good project management skills, capable of handling multiple projects concurrently with good time management.
Ability to maintain confidentiality.
Ability to build and foster relationships with team members.
Ability to meet the physical demands of the role.
Ability to conducts self in an appropriate manner as a representative of SEC, working effectively in a diverse work environment.
DIRECT REPORTS: No
LICENSES AND CERTIFICATIONS: FAA Part 107
SUPERVISOR RESPONSIBILITIES: None
TRAVEL REQUIRED: Heavy
WORKING CONDITIONS:
NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones many be assigned at any time with or without notice.
$60k-100k yearly est. 5d ago
Remote Senior Manager - Maximo EAM Solutions & Strategy
Ernst & Young Oman 4.7
Remote job
A global consultancy firm is seeking a Senior Manager for Enterprise Asset Management solutions in San Francisco. The role involves driving sales, enhancing client services, and delivering high-quality consulting. Candidates must have a Bachelor's degree and extensive experience in asset management. This position offers a competitive salary and flexible work arrangements. The company values diversity and is committed to building a better working world.
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A specialized professional services firm is seeking a Senior Manager to lead client engagements and mentor teams in San Francisco. The role involves direct client interaction, project management, and enhancing firm relationships. Candidates should have over 7 years of public accounting experience, preferably with a CPA and a strong technical accounting background. Opportunities for growth and a collaborative culture are emphasized, including flexible working arrangements.
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$139k-184k yearly est. 1d ago
myQ Enterprise Implementation Manager
Chamberlain Group 4.8
Remote job
Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain , are found in 51+ million homes, and 14 million+ people rely on the myQ app daily.
This is a role within Chamberlain Group's (CG) Emerging Business Group within the Commercial Business Unit, designed to lead CG's go-to-market efforts for cutting-edge facility-focused software. A successful incumbent is responsible for (i) Developing and executing project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget (ii) Communicating with stakeholders to identify and resolve issues throughout implementation process (iii) Managing all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partnering with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions. Requires 7+ years of experience in a customer facing role and/or project management role and a minimum of a Bachelor's degree.
Responsibilities
• Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation
• Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget
• Communicate with stakeholders to identify and resolve issues throughout implementation process
• Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions
• Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics
• Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability
• Ensure all testing scenarios have been documented and have passed testing prior to solution go-live
• Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success
• Conduct training on the new software or system to users who will be impacted by the implementation
• Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation
• Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget
• Communicate with stakeholders to identify and resolve issues throughout implementation process
• Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions
• Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics
• Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability
• Ensure all testing scenarios have been documented and have passed testing prior to solution go-live
• Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success
• Conduct training on the new software or system to users who will be impacted by the implementation
• Conduct post-implementation audits to ensure that all changes have been implemented successfully and that the new product is being used effectively
• Coach and mentor new members of the team to help get them productive as quickly as possible and reinforce CG's values and behaviors.
• Use all tools and processes available and keep internal systems up to date to accurately reflect project statuses, progress, issues and target dates.
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group's reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.
Minimum Qualifications
• Bachelor's degree in related field
• 7+ years in customer facing role and/or project management role
• Experience with contract negotiations
• Experience leading process improvement projects
• Experience working with software
• High sense of urgency
• Strong sense of Customer Advocacy
• Proven track record of successful project implementations
• Excellent communication, presentation, and interpersonal skills
• Ability to work independently and with a team to meet deadlines
• Ability to recognize and articulate trends and insights across the customer
Preferred Qualifications
• Bachelor's degree in business (Supply Chain preferred), engineering (Industrial preferred), Master's Degree in related discipline
• Lean Six Sigma Green Belt Certification
• PMP certification
• Experience in access control
• Experience in facility management
• Experience with WMS, YMS, TMS implementation
#LI-JS1
#LI-Hybrid
The pay range for this position is $127,387.00 - $217,326.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.
Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************.
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
$127.4k-217.3k yearly Auto-Apply 60d+ ago
Edibles Implementation Manager
Green Thumb Industries 4.4
Remote job
The Role
This role requires 60-75% Travel.
The Manager, Edibles Implementation will be directly responsible for scaling and deploying processes for cannabis infused edible products. This position will work with our Product Development team to determine scaled procedures for newly validated innovations. Once the scaled process is validated, the Edibles Implementation team is responsible for scaling the process up in our various Manufacturing facilities. Responsibilities associated with the technical role include supporting the Product Development team, supporting sites for new product validation runs, troubleshooting processing issues, escalating issues, documenting process deviations, supporting sites to quickly remedy production issues while providing best practices guidance. Green Thumb is growing fast, and as our Manager, Edibles Implementation, you will be tasked with supporting the evolving demands of our fast-paced business. You must have constant curiosity, a strong capability to train others, passion for our products and maintain a team first mentality.
Responsibilities
Technical Expertise:
Extensive knowledge on edibles manufacturing processes, chemistry, and processing equipment.
Stay up to date with the latest advancements in food processing technologies and best practices.
Provide expert guidance to our manufacturing sites on food processing methods, equipment, and techniques to optimize production processes.
Address and resolve technical issues, equipment malfunctions, and unexpected challenges in edibles processing.
Process Improvement:
Continuously assess and improve processing methods and operations for efficiency improvements, cost-effectiveness, and product quality.
Recommend and implement process enhancements or automation where applicable.
Instill optimized processes at manufacturing sites and challenge the status quo.
Execute small batch experimentation to support all levels of formulation, scalability, automation, and national processing deviations.
Training and Education:
Provide training and guidance to production team on new product SOP's, best practices, safety protocols, and equipment operation.
Create and deliver educational materials and refresher workshops as needed.
Develop and transfer all pertinent documentation for a vertical, reliable and sustainable technical transfer for any new process.
Team Management and Development
Recruit, mentor, and manage other professionals responsible for supporting our production sites.
Foster a collaborative and innovative work environment, encouraging cross-functional collaboration with other departments, including operations, quality assurance, and supply chain, to bring new products to market successfully.
Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback to ensure constant growth of our GTI team members.
Documentation and Reporting:
Maintain accurate records of production processes, quality control, and necessary safety measures/PPE required.
Assist with the development of batch production records templates, SOP's, work aids and site readiness documents for a successful product launch.
Prepare reports for management and regulatory authorities as required.
Support product specification development and reviews as needed to maintain speed to market for new products.
Food Safety, Quality and Compliance:
Work with corporate quality team to ensure food processing operations meet all relevant regulatory and safety standards, such as FDA, USDA, and local health department guidelines.
Develop and implement quality control protocols to maintain consistent product quality and safety.
Identify and address any quality-related issues promptly and escalate to leadership with action plan.
Aid compliance and accuracy involving product tracking, product security, and product creation.
Safety & Compliance
Be aware of hazards in the workspace.
Retain and understand department specific training.
Report safety incidents/ concerns and comply with follow-up actions.
Be compliant with area safety requirements, state regulations and PPE requirements.
Follow GMP, biosecurity, sanitation or other quality and compliance requirements.
Perform record keeping accurately and completely as directed by a lead or supervisor.
Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor.
Report and escalate safety & quality concerns.
Working Conditions
While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions.
Must be able to repetitively climb ladders and/or stairs and work from elevated platforms.
Must be able to sit and/or stand for extended periods of time while maintaining focus.
Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product.
Must be able to work in an environment that is 85+ degrees and 70% humidity for extended periods.
Ability to work in a fast-paced, changing, and challenging environment.
Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).
Qualifications
Associate or bachelor's degree preferred in related STEM discipline such as chemistry, biology or physics.
Extensive hands-on experience in food processing, preferably in various product categories.
In-depth knowledge of food safety regulations and industry standards.
The ability to travel 50-75% of the time and many times with short notice.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work effectively in cross-functional teams.
Strong organizational and project management skills.
Ability to plan, design experiments, and problem solve.
Effective time-management skills and ability to multi-task
Capability of troubleshooting, fixing, and services a wide range of equipment and software without assistance.
Excellent verbal and written communication skills with coworkers and management.
Understanding & adhering to applicable federal, state and local laws and regulations as they pertain to the industry, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
Additional Requirements
Must pass any and all required background checks
Must be and remain compliant with all legal or company regulations for working in the industry
Must possess valid driver's license
Must be a minimum of 21 years of age
Must be approved by state badging agency to work in cannabis industry
The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
Green Thumb Pay Range$110,000-$140,000 USD
$110k-140k yearly Auto-Apply 60d+ ago
Implementation Manager
Vesta 4.8
Remote job
What we're doing:Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review.
We're here to change it.
Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation - that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows.
Who we are:Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated origination experience, benefiting financial institutions and their customers.
And, we're not alone.
We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures.
We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you!
Who you are:You're looking to join an early-stage team to build something BIG and industry changing. You love coming up with creative solutions to complex problems, working with customers to understand their goals and needs, and managing large scale, enterprise-level projects.
You are deeply customer focused, empathetic, and comfortable advocating for both the needs of the customer as well as the needs of the company. You aren't intimidated about saying no when necessary to get to the right outcome.
You have experience navigating large scale projects that touch a wide variety of executive, business, and technical stakeholders, as well as experience juggling several different workstreams at a time.
You understand how software is deployed within mature enterprise organizations and you marry that with tight project planning and actioning.
You're a company builder and team player - you're excited to shape and grow the product alongside the culture and operating rhythm of the company.
About the role: As an early implementation manager at Vesta, you'll work closely with the team to:
lead end to end implementation projects with our clients, from sales handoff through user testing and post-go-live, managing multiple stakeholders and critical timelines, all while ensuring we set the foundation for our customers ongoing success.
become a Vesta product expert, understanding the nuances of how our product supports our customer's wide ranging needs, overseeing the configuration and customization of the LOS, and acting as a solutions consultant throughout the implementation lifecycle.
collaborate with cross-functional teams, in particular sales, product, design, and engineering, to ensure we deliver the right expectations, solutions, and development velocity for our clients.
develop and maintain project documentation, such as project plans, status reports, etc, to help internal and external teams assess progress, next steps, and to help mitigate potential risks and issues.
build strong relationships with our customer stakeholders, acting as a trusted advisor and single point of contact for all implementation related work.
Note: We don't expect you to come in understanding every nuance of the mortgage industry. However, being successful in this role will require a high degree of curiosity and willingness to understand the mortgage ecosystem.Benefits and Perks
Robust medical, vision, & dental coverage (~100% of employee premiums are covered)
401(K) plan offering
Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!)
Remote-first culture with a hub in San Francisco
Generous Work-From-Anywhere & Wellness Benefits
Monthly Doordash benefits
Open & encouraged flexible time off
Company offsites to get to know the team!
Our cash compensation amount for this role is targeted at $130,000 - $170,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.
⚡️ Why Altium?
Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.
Constant innovation has created a transformative technology, unique in its space
More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry
The Enterprise Implementation Manager works with customers on the successful deployment and production rollout of Altium Enterprise Solutions (AES). You will influence both internal and external stakeholders, demonstrate value, deliver PLM best practices, and efficiently resolve internal and external issues. The EIM bridges the gap between Altium Sales, Customer Success (Technical Support), and R&D organizations.
A day in the life of our Enterprise Implementation Manager:
Project manage the PLM modules of the customer's deployment plan.
Use in-depth knowledge of client, industry, business processes, deep knowledge of the PLM, and technical expertise to drive and increase adoption and usage of AES.
Collaborate with Altium's Customer Success (Technical Support) and R&D organizations to ensure the timely resolution of issues, and propose solutions that continually add value to the customer.
Manage escalation of deployment blocking issues, and coordinate related activities with Sales, R&D, and Customer Support.
Build excellent customer relationships, and influence the adoption of recommended best practices.
Who We're Looking For
Expertise in PTC Windchill, Siemens Teamcenter, Arena required
Deep technical knowledge of PLM systems and integration challenges
10 + years experience in client-facing role electronic Design Automation (EDA) experience a plus
Must be able to engage customers at both a business and technical level
Must be results-oriented and highly effective in a matrix organization while working remotely
Able to travel 30%
Bachelors/Masters degree in Electrical Engineering, or equivalent degree and experience
United States Benefits
🏥 Medical, Dental, Vision Plans and HSA and FSA accounts
❤️ Basic Life and AD&D insurance; disability coverage where applicable
🌅 Retirement 401(k) Plan Option with Altium match
🧘 Employee Assistance Program
🏖 Paid holidays plus a “Choice Day” off per quarter
✈️ Paid time-off on arising schedule upon key milestones
🤒 Sick time for Dr. appointments or family health needs
👶 Family medical, maternity, paternity, and military leave
🏡 Flexible working arrangements available based on role and location
🥳 Employee referral program
🖥 Home internet allowance
🌍 Remote working abroad program
📚 Professional development support and resources
🥪 Free lunch, snacks, and drinks in the office
🚗 Free parking
The salary range for this role is
$139,000-$159,000 OTE
. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location.
🌍 Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
💡 Learn more about why a career at Altium is an opportunity like no other: *******************************************
✈️ Altium Benefits: **************************************
👏 Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.
$139k-159k yearly Auto-Apply 7d ago
Implementation Manager
Onevision Resources 3.8
Remote job
What are we looking for?
A Partner Onboarding Manager who will blow our hair back.
Where are we looking?
, but must be U.S. based.
What type of job is this?
Full-time. And then some. (hey, we're a start-up!)
Who would you report to?
Our Director of Partner Development. She'll also blow your hair back, especially on the Karaoke stage.
What you should bring to the table:
Bachelor's degree in relevant field or equivalent practical experience;
5+ years of experience in onboarding, client implementation, training delivery, or consulting roles - ideally in a service-focused or SaaS organization;
Basic technical aptitude and the ability to quickly grasp the technical aspects of a SaaS product;
Strong project management skills, including the ability to organize tasks, set timelines, and coordinate efforts for simultaneous onboardings;
Excellent communication skills, both written and verbal, with the ability to convey technical and nuanced information in a clear and understandable way;
Ability to digest and work through detailed, complex, and sometimes uncomfortable situations, and provide solutions in a thoughtful way;
Results-driven mindset with a focus on achieving positive outcomes for Partners;
High emotional intelligence and relationship building skills for navigating the various challenges associated with working with diverse people to bring Partners live;
A love for improving processes;
A willingness to iterate daily - we really, really mean this;
The ability to make informed, independent decisions juggling multiple projects and priorities;
A willingness to voice your opinion and engage in thoughtful debates - may the best idea win! Check your ego at the door;
A reliable work ethic and focus on delivering results, whatever it takes; and,
A strong desire to be a team player - we are all in this together.
What will get our attention (our “nice-to-haves”)
If you have a working knowledge of the custom-integration (CEDIA) industry, having worked with an integrator and/or a vendor to integrators;
If you have experience spearheading building well-developed onboarding processes;
If you have experience integrating software or processes in with an existing organization;
If you have experience in ChangeManagement;
If you have deployed a Learning Management System to supplement your onboarding experience;
If one of our mothers refers you.
What do we bring to the table?
A team of aces willing to do anything for each other;
Competitive salary;
100% company-paid medical insurance;
Eligibility for dental, vision, short-term disability, and life insurance;
Flexible time off policy;
Employee funded 401K plan;
Remote work-friendly--we're a fully distributed team
Who are we?
Remember the cartoon The Jetsons, as a kid? Or, how about the movie, Iron Man? Both have something in common: they showcased really bad-ass homes souped up with the kind of technology that would blow your mind if that technology actually existed in real life.
What was fiction back then is rapidly becoming real life. Consumer technology and smart-home systems are evolving at a rapid pace, which means homes being built or renovated in the coming years are going to look more and more like those homes in the movies. Ten years from now, homeowners will need a personal IT Director to help them manage all this new home technology because, well… the technology in our homes is getting smarter, but we as humans aren't necessarily getting smarter at fixing it when it stops working for any reason.
Our Founder realized this when he launched our company, OneVision Resources. We envision our company serving as that front-line “IT Director” for people's homes by providing remote support over the phone and email to homeowners when their technology stops working. And you probably have enough tech in your own home to know yourself that this happens all the time and for a variety of reasons - an ice storm knocks everything offline, a software update goes wrong, or the kids mess with the remote and you can't figure out how to get your cable channels back on the screen.
We don't market our support service directly to homeowners. Instead, we provide this support to homeowners through the local professional installation company that the homeowner hired in the first place to install their home technology. We call these installation companies our Partners. Think of us like an outsourced help desk to these Partners. These installation companies are really good at installing the technology, and then they use us to provide consistent, high-quality remote service & support to their clients when that technology stops working.
Our ability to provide high-quality support to the clients of these installation companies relies upon a strong and super tight relationship with each of these installation companies.
Which is where you come in. Keep reading to understand how.
What would a typical day look like?
The role of an Onboarding Manager can be compared to that of an orchestra conductor. Similar to how a conductor brings together various musicians, each with their specialized instruments, the Onboarding Manager orchestrates the onboarding process, harmonizing the efforts of different teams and ensuring a seamless integration of components to create a successful and unified experience for the Partner.
Our Onboarding Manager focuses on onboarding our external Partners (local home technology companies referenced in the above section). As the first person these partners will interact with after signing their contract, you are the “face” of OneVision for the first stage of the relationship. There is a substantial amount of information the Partner needs to pull together such as end user client data, and work that the Partner needs to do on their side to facilitate a smooth transition; so as a project manager, you are also responsible for inspiring Partners and motivating them to meet critical deadlines.
As an Onboarding Manager, you wake up every morning with one primary thought on your mind:
what can I do today to make sure our newest Partners are fully supported and set up for success in their tailored onboarding journey in order to successfully go live on the OneVision platform?
With this primary question in mind, the Onboarding Manager focuses upon delivering remote onboarding services and training to these Partners when they first enter into a partnership with us, and navigating them through the critical integration of our processes and systems into their existing framework. The Onboarding Manager works closely with our Onboarding Managers, who run point on navigating the overall onboarding experience for new partners, and with the Partner Success Managers who manage the ongoing Partner relationships after each Partner has gone live with our support platform. The Onboarding Manager ensures that partner-specific integrations are documented and that any outstanding issues discovered along the way are communicated to others on the OneVision team, so that all their hard work can be leveraged to allow that new Partner to kick ass.
At a more granular level, the Onboarding Manager's typical daily activities are as follows:
Setting, planning for, and leading video-conference meetings with various representatives from new Partner teams;
Consulting with Partner's leadership team on how best to integrate the OneVision platform into their unique organization prior to the full team training, modifying as needed based on the platform level purchase;
Establishing yourself as a strategic ally to the leadership teams of our Partners, and leveraging that relationship to guide their product customization decisions and prime the Partner Success Managers to later drive changemanagement within our Partners' organizations;
Leading Partners and relevant 1V internal teams through each Partners' onboarding process from start to finish;
Delivering engaging, clear, and actionable training to Partner teams to ensure understanding of key processes and tools;
Identifying and addressing knowledge gaps during training sessions to build Partner confidence and operational readiness;
Communicating the needs of our new Partners back to the appropriate people within our company. Coordinating with internal teams, such as technical support, trainers, and product development, to discuss any ongoing issues, updates, or client feedback, ensuring alignment on onboarding goals and objectives;
Communicating with Partners about updates on the onboarding progress, following up with them about the status of information they need to provide, LMS course progress, and addressing any questions or feedback they may have;
Scheduling check-in calls or meetings with Partners to assess the progress of their open items and assigning and managing deadlines. Like a skilled conductor adapting to the tempo of the orchestra, showcasing your ability to adapt to evolving Partner needs and improvise solutions when the unexpected occurs;
Work on customizing the product based on the specific needs and requirements of each Partner. This may involve configuring features, setting up user access, and ensuring the platform implementation aligns with their objectives;
Creating or updating onboarding logistics documentation, guides, and resources for Partners. Ensure that clients have access to clear and comprehensive materials to support their onboarding journey;
Coordinating with Partner Success Managers to facilitate a smooth transition from the technical onboarding phase to more in-depth product training and beyond;
Studying and internalizing the latest iterations to our platform, and internalizing how to best onboard our Partners on said iterations;
Thinking about new ways to secure full buy-in and engagement in our platform from new and existing Partners, and then executing upon those ideas;
Conducting regular check-ins with partners to gather feedback, fine-tuning the onboarding process for a symphony of success.
Responsibilities:
Partner Onboarding: Lead new Partners through the end-to-end onboarding process, ensuring a seamless transition from the sales phase to active usage of our product. This involves fostering momentum and positivity among partners to achieve onboarding milestones and utilize the platform effectively.
Product Configuration: Coach Partners in configuring and customizing the OneVision product to meet their specific needs, including needs analysis, systems setup, user role assignment, and initial system configuration.
Technical Consultation: Provide initial technical guidance to Partners, addressing technical queries, troubleshooting issues, and ensuring a solid understanding of the product's functionalities.
Training Execution: You'll create and deliver engaging training to our Partners during onboarding, ensuring their understanding of key processes and tools. This includes managing and overseeing our LMS (Learning Management System) for Partners.
Communication and Coordination: Serve as the primary point of contact for Partners during the onboarding process. Utilize your excellent communication and EQ skills to manage progress, set expectations, and coordinate efforts with internal teams, including dedicated trainers.
Project Management: Project management skills are vital. Effectively manage and complete on-time multiple projects simultaneously. This includes prioritizing time across multiple onboarding projects at once, aligning schedules, setting milestones, allocating internal resources, and ensuring a smooth transition from the initial setup to the training phase.
Issue Resolution: Identify and address any issues or challenges that Partners may encounter during onboarding. Collaborate with internal teams, including technical support, to ensure prompt resolution.
Partner Education and Training: While you'll provide engaging, clear, and actionable training to Partners during onboarding, you'll also continue to educate new Partners on key features and functionalities of the product configuration.
Documentation and Resources: Create and maintain onboarding documentation, guides, and resources to support Partners. Ensure that Partners have access to clear and comprehensive materials to aid their onboarding journey. Keep your project plans and meeting notes organized and up to date in our system of record.
Feedback Collection: Gather feedback from Partners about their onboarding experience. Use insights to improve processes, documentation, and overall onboarding effectiveness.
Process & Resource Development: Contribute to innovations in our processes, operations, tools, onboarding structure structure, and service offerings. Build Partner-facing items like presentations, project plans, data schemas, onboarding and migration guides, and success plans.
Curious if you'll fit our culture?
Glad you asked! Check out our company values below. If these resonate with you, you'll fit right in!
Be ferociously curious.
Be an active participant in expanding your understanding of the world around you. Learning is part of the job. So practice ferocious curiosity. If a problem is important, don't settle for a surface-level understanding of it. Go dig. Seek out new information. Pressure your assumptions. And when you feel you truly understand something, start trying to prove yourself wrong. Truth-seeking never stops. We all have a responsibility to continually expand our knowledge.
Be proactively transparent.
Transparency breeds trust and empowers good decision-making. Communication solves all problems. So share what you know, encourage others to do the same, and speak your mind early and often. There is no monopoly on good ideas; everyone's perspective is valuable. Spread your ideas. Give and receive feedback readily and respectfully.
Be tenacious.
We are working on important and complex challenges; difficulty is inevitable. Persevere. The more important the problem or opportunity, the more we can justify working through the challenges. If we struggle with it, then so does the competition. Tackling difficulty is how we differentiate.
Take action, thoughtfully.
Being decisive is the only way to accomplish our goals. But remember, attention is our most precious resource, so choose your actions wisely. Take the time needed to make sure you really understand the problem. Source your conviction. Measure twice, then cut confidently.
Own the Experience
All of your actions, big and small, directly impact the people you engage with, so be mindful of the experience you are creating for others. Take responsibility for creating great outcomes. Be helpful. Communicate clearly. Practice empathy. Go above and beyond to make someone's next step a little easier. We're all in this together.
Embrace Mistakes
We all make mistakes. Embrace them. Accept responsibility, learn, and share your new knowledge so others can learn, too. Mistakes are an inevitable byproduct of growth; so get out of your comfort zone. Fail fast and fail forward.
Practice EQ, not Just IQ
Healthy relationships are paramount to highly productive teams. So practice EQ, not just IQ. Put empathy first. Learn to recognize and control your own emotions, especially when navigating difficult situations. Being smart isn't enough; we have to be emotionally tuned in as well. Remember, no one wants to work with the brilliant jerk.
Put the Partner First
The most important thing in business is to know who our customer is and what problems they need us to solve. So make the effort to understand the world from our partner's perspective. Spend time understanding them. Build empathy. Use their challenges and feedback as your North Star. Then work relentlessly to better serve them; we are in the business of making their lives better.
All done!
Your application has been successfully submitted!
Other jobs
$91k-134k yearly est. 14d ago
Manager, Digital Implementation Support
Hologic 4.4
Remote job
We are hiring in our Global Services Organization! If you have proven success developing a technical team within the service operations field, passionate about making a difference in everyone's lives, find out more about the opportunity below.
The Manager, Digital Implementation Support leads a team of Digital Project Engineers responsible for the successful implementation of Hologic's connected medical devices and software. This role is accountable for team performance, resource allocation, coaching, and development, while ensuring the highest standards of customer success and technical excellence. To accomplish these goals, this role partners closely with customers, and collaborates with internal Technical Sales Support, Project Management, Technical Support, Field Service, R&D, and Quality teams.
This is a managerial position based anywhere in the US, with up to 20% of travels including flights and overnight stays.
Core Responsibilities
Lead, coach, and develop a team of Digital Project Engineers to deliver successful connectivity and interoperability projects for healthcare information systems.
Oversee resource allocation, project assignments, and workload balancing to optimize team effectiveness and meet business objectives.
Ensure quality, consistency, and customer satisfaction across all digital implementation support activities, including product installations, upgrades, and post-implementation change projects.
Foster cross-functional collaboration with internal stakeholders, including Technical Sales Support, Project Management, Connectivity Services, Field Service, R&D, and Quality.
Support continuous improvement initiatives by identifying and prioritizing opportunities for process and product enhancements.
Ensure adherence to the Quality Policy and all Quality System procedures and guidelines.
Partner with cross-functional teams to provide service requirements for product development to advance remote implementation and service capabilities.
Partners with Service, R&D, Global Operations, Marketing and Sales to drive integrated solutions through Hologic's SureCare brand contract coverage.
Facilitate ongoing skills development for team members, promoting best practices and technical growth.
Manage staffing coverage to support flexible customer and company operating hours.
May occasionally travel to support team and customer needs.
Skills, Knowledge, Abilities
Demonstrated leadership experience, including coaching, mentoring, and developing technical teams.
Familiarity with Information Systems fundamental technologies (e.g., TCP/IP networks, client/server architectures, virtual machines, containerization, databases, storage, cybersecurity, Windows OS, Linux OS, cloud services) and common HIS protocols (DICOM, CPT Code configurations, PACS, HL7 and MWL configurations).
Experience with remote software installation, configuration, and device management solutions.
Strong desire to motivate team members and evaluate performance, including leading through change while fostering high levels of engagement.
Ability to identify opportunities and implement solutions to optimize or transform service processes to meet evolving organizational needs.
Excellent communication skills, with the ability to simplify and communicate complex technical topics to non-technical stakeholders, including customers and team members.
Qualifications
A four-year degree in a related technical discipline is preferred.
Minimum 5 years of experience in Service or Operations Engineering, with proven responsibility for leading and managing direct reports
An equivalent blend of education and experience is acceptable.
So why join Hologic?
We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career, one of our talent partners can discuss this in more detail with you.
If you have the right skills and experience and want to join our team, apply today. We can't wait to hear from you!
The annualized base salary range for this role is $122,000 to $203,300 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Agency And Third Party Recruiter Notice
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
#LI-RF1
$122k-203.3k yearly Auto-Apply 17d ago
Manager, ENT Implementation
Motive 4.3
Remote job
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About The Role:
As Manager of Implementation, you will lead a team responsible for delivering successful onboarding and deployment of Motive hardware and software for new customers in the Enterprise space. You will oversee the execution of implementation projects, ensuring customers achieve timely go-lives, strong adoption, and high satisfaction.
In this role, you will focus on operational excellence, team performance, and customer outcomes, while partnering closely with Sales, Product, and Customer Success to support scalable and consistent onboarding experiences.
What You'll Do
Manage and support a team of Implementation Consultants, providing coaching, guidance, and performance feedback.
Oversee onboarding project execution for assigned customer accounts, ensuring milestones such as Kickoff, Go-Live, and training are completed successfully.
Track and manage team-level KPIs (e.g., time-to-go-live, CSAT, onboarding completion) and take action to improve results.
Ensure projects remain on schedule, within scope, and aligned to customer expectations.
Identify risks and roadblocks within implementations and partner with internal teams to resolve issues.
Collaborate with Sales, Product, and Customer Success to support smooth handoffs and consistent customer experiences.
Contribute feedback and insights from implementations to help improve processes, tooling, and product readiness.
Support continuous improvement initiatives within the Implementation organization.
What We're Looking For
3+ years of experience in a customer-facing B2B role (SaaS, logistics, fleet management, or similar preferred).
1-2 years of people management or team-lead experience.
Experience managing or supporting customer onboarding, implementations, or project delivery.
Strong project management, organizational, and problem-solving skills.
Ability to coach and develop team members while balancing customer delivery.
Clear, confident communication skills with customers and internal stakeholders.
Experience using CRM and project management tools.
BA/BS degree or equivalent practical experience preferred.
This role is designed as a foundational management position with potential for increased scope and responsibilities over time. This role reports to the Senior Manager of Implementation.
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Lead the team that is responsible for managing Nonqualified Deferred Compensation (NQDC) and Corporate Owned Life Insurance (COLI) casework for Newport, Schwab and Vanguard teams.
Section 2: Job Functions, Essential Duties and Responsibilities
Collaborate with stakeholders to define acceptance criteria and ensure alignment with business goals.
Act as a liaison between business units, project teams, and technical teams.
Review and validate documentation to ensure accuracy and completeness.
Manage the team that coordinates and compiles plan ‘diagnostic' evaluations for prospective nonqualified clients to include plan design evaluation (“Best Practices”), evaluation and recommendation of funding strategies, optimization and recommendations regarding participant investment ‘menu' options, trustee search and selection, etc.
Foster strong relationships and maintain strategic oversight for clients along with intermediary partners and Newport Relationship Managers (“RMs”).
Identify improvement opportunities in processes and recommend actionable solutions.
Ensure deliverables are of high quality and meet operational readiness standards.
Self-starter working in a fast-paced, demanding environment under tight deadlines
Focus on learning in everyday activities and events
Collaborate with and openly share knowledge with colleagues
Train nonqualified clients and internal staff on nonqualified product design, product performance, fund changes and general trends or changes in the marketplace
Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always . They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.
Supervision
Manage and develop a high performing team through implementation of effective recruitment, training, performance management, motivation and coaching.
Lead and engage employees in a positive and professional manner where inclusion and diversity of thought are leveraged for innovation and continuous improvement.
Work with employees to set and execute employee SMART goals/objectives.
Manage direct reports according to Newport policy.
Section 3: Experience, Skills, Knowledge Requirements
Minimum 10+ years of NQDC services industry experience with direct accountability for client deliverables including plan design and COLI
Bachelor's degree in business finance, IT or a related field from four-year college or university
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations
Ability to write reports, business correspondence and procedure manuals
Ability to apply advanced mathematical concepts utilizing current spreadsheet and accounting database software programs.
Excellent communication and stakeholder management abilities.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
We are proud to be an Equal Opportunity Employer
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