Channel manager/sales manager job description

• Bachelor's degree in Design or equivalent practical experience.
• 7 years of functional experience
• Experience in leading a Channel Sales team preferred
• Expertise in managing Channel Partner ecosystems

Dialpad benefits and perks

Equity, balance, and belonging

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Culture

We've been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn't hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.

Don't meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Remote work- Only candidates located in the East coast
The Channel Manager (CM) will be responsible for winning, onboarding, maintaining and expanding relations with channel partners within an assigned territory. The CM will be responsible for understanding the overall sales strategy and implementing the necessary tactics to grow sales revenue. The CM represents the entire range of company products and services to partners in order to achieve partner recruitment and sales objectives.
Responsibilities
Proactively recruits new qualifying partners.
❑ Establish productive, professional relationships with key personnel in assigned partner accounts/territories.
❑ Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners' expectations.
❑ Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts
❑ Proactively lead joint partner planning processes that develop mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
❑ Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
❑ Sells through partner organizations to end users in coordination with partner sales resources.
❑ Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement
❑ Lead solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.
❑ Ensures partner compliance with partner agreements.
❑ Drives adoption of company programs among assigned partners.
❑ Achieve assigned sales quota in designated partner accounts
❑ Meets assigned expectations for profitability
❑ Completes partner account plans that meet company standards
❑ Manages funnel, forecast and sales opportunities to meet company standards
❑ Maintains high partner satisfaction ratings that meet company standards
❑ Completes required training and development objectives within the assigned time frame
Qualifications
Four year college degree from an accredited institution
❑ Minimum 5 years of channel sales experience in a business-to-business sales environment with a proven track record of success, existing partner relationships
❑ PC proficiency, with knowledge of Microsoft Powerpoint, Word and Excel
❑ Strong verbal and written communication skills
❑ Ability to travel 25-50% of the time
Language Skills: Bilingual (English and Spanish)

Say hello to possibilities.
It's not every day that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We're a $1.5 billion company that's growing at 30+% annually and we're expanding our IT Team to make sure we stay ahead of the competition.

We're currently looking for: Sales Enablement Manager

To succeed in this role you must have experience in:
The successful candidate will have a passion for connecting departments between the RingCentral and Strategic Partnerships and Channel organization. This person will be responsible for collaborating with the direct sales enablement team and guiding our selling team to how to work with these partnerships. This position reports into Director of Channel Enablement.
You will leverage your sales expertise to enable our partners to develop business opportunities, prospecting, increase their book of business, and to build a solid pipeline of potential clients. Additionally, the ideal candidate will have mastery in delivering sales training within a high-tech industry. We require a self-starter with strong organizational skills and strength in communicating throughout all levels of the organization.
This position directly supports our Channel Sales team enabling RingCentral Channel Partners. This is an amazing opportunity for a Sales Enablement professional to join and contribute to RingCentral's award-winning channel program! The Channel program and our collective partners are one of the most successful parts of our sales organization. With your expertise and coaching, our partners will sharpen their sales skills to take them to the next level!

Desired Qualifications:
Collaborate between RingCentral and Strategic Partnerships & Channel Sales leadership to understand their needs for training and develop solutions in a timely fashion Previous experience in channel sales as a partner, leading a channel sales team, or as a field/outside sales representative. Field or outside sales experience is required. Possess the desire and passion for sales enablement and education. You must bring the energy and drive to engage and compel adult learners.Demonstrated experience in delivery of training to live and virtual (webinar) audiences, including creative interactions and other methods that drive learning transfer.Convey the overall value of cloud communications as a service and in specific, the RingCentral value proposition and sales pitch for various aspects of the product.Understanding of technical product synthesis, training techniques, and overall base-level technical aptitude. Outstanding command of prospecting, communication, presentation, and relationship building networking skills.Experiential understanding of the challenges of channel sales, sales, cloud-based services, and ability to provide guidance and navigation solutions to partners. Experience with multiple sales segments inclusive of SMB, Midmarket, Enterprise and C-level decision makers.15-20% TravelChannel experience is preferred.Bachelor's Degree required

What we offer: RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits 401K match and ESPPFlexible PTOWellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through HeadspacePaid parental leave and new parent gift boxes Pet insurance Employee Assistance Program (EAP) with counseling sessions available 24/7Rocket Lawyer services that provide legal advice, document creation and estate planning Employee bonus referral program

RingCentral's Sales team builds, grows and nurtures relationships-from small businesses to global enterprises. That's why we're the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $18 billion, 30%+ annual growth and a $.1.5 billion annual revenue run-rate. RingCentral has become the #1 global cloud-based communications provider because we're not just selling solutions; we're changing the nature of communications. This is an opportunity to lead a massive change in the way teams and organizations collaborate.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.