ChapCare jobs in Pasadena, CA

Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations. Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities. Position Purpose: The Marketing and Communications Coordinator will perform a variety of specialized and administrative functions to increase East Valley's visibility through the development and distribution of information and outreach materials. Serving as a liaison to media outlets and stakeholders, reviewing marketing materials, patient experience satisfaction and service recovery, and overseeing our social media presence. Position Responsibilities and Functions: Serve as East Valley's representative to news media, local city governments, agencies and community Develop, write and produce press releases, blog posts, newsletters and on-going communications tactics Manage and coordinate copy creation and design of marketing collateral materials Write informative and human interest stories about East Valley to be placed in community media outlets and health industry blogs Monitors and manages East Valley's social media platform. Create content, AI, respond to comments and feedback Manage, review and ensure service recovery with East Valley's digital platform patient experience submissions, and/or reviews, and outcomes Tracks and reports analytics on marketing and communications campaigns, digital media platforms, website traffic, and coordinating outreach events Stay current on industry trends and make recommendations for adjustments to communications strategies and practices Responsible for department's various GD, Marketing and Outreach request form submissions Provides sophisticated organization and calendar management. Prioritizes inquiries and requests while troubleshooting conflicts with little guidance; makes judgments and recommendations to ensure smooth day-to-day engagements. Schedules internal and external meetings. Handles logistics for internal meetings Position Requirements and Qualifications: Minimum high school diploma, or equivalent BA/BS degree in Communications, Marketing, Writer, Media, Business or related field of study; Industry experience considered in lieu of degree At least 3 years of experience in an administrative position, preferably in a not-for-profit development, communications, and/or marketing office Background in marketing, branding, social media, communications, and business administration Proficient with Adobe Creative Suites, Microsoft Office 365, CRM's, and fundraising software Understanding of branding concepts, marketing campaigns, and basic graphic design elements Strong time-management, organization, and prioritization skills with the ability to multitask and meet multiple concurrent deadlines Bilingual fluency in English and Spanish (read, write, speak) (Highly preferred) East Valley offers a competitive salary, excellent benefits to include: medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year. Principals only. Recruiters, please do not contact this job posting. EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations. Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities. Customer Service Representatives within the Call Center provide excellent customer service to all callers, while enhancing the caller's experience by ensuring timely and accurate caller support. This position will answer calls, route call to the appropriate team member, and schedule and confirm appointments. Essential Position Functions and Duties: Promptly answers all incoming calls, providing high level customer support with a smile. Provides exceptional customer service on a continual basis to enhance the callers' experience. Assist in identifying the reason for calls and respond accordingly. For all patient calls, confirms identify and verifies patients current contact information to include phone number and address. Schedules, reschedules, confirms, and/or cancels appointments as requested by the patient. Makes every attempt to find an appointment that meets the patient needs. Record and relay messages to appropriate personnel. Responsible for maintaining program logs, as assigned by the Clinic Manager or doctor. Responsible for complying with HIPAA standards and observing strict patient confidentiality. Conduct insurance verification. Qualifications: High school diploma or equivalent. Excellent customer service skills. Must possess high level computer skills to include, keyboarding and basic Windows and accurate data entry. Bilingual in English and Spanish higly preferred. Exceptional patient relations and interpersonal skills required. Ability to work well with diverse populations. Experience in a healthcare setting is preferred, but not required. Benefits: East Valley offers a competitive salary, defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year. Please apply to this position with your current resume. Principals only. Recruiters, please do not contact this job posting. EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Salary Range: $120,000 - $125,000 Annually Under the direction of the Chief Executive Officer, the Director of Human Resources is responsible for the overall administration, coordination and evaluation of the human resources function. DUTIES AND RESPONSIBILITIES: Responsible for annually reviewing the agency's policies, procedures and practices on personnel matters, making recommendations for improvement, communicates changes in personnel policies and procedures and ensures compliance. Responsible for maintaining knowledge of industry trends and employment legislation and ensures agency's compliance. Responsible for assuring agency compliance with federal and state legislation pertaining to all personnel matters. Responsible for maintaining responsibility and oversees all employee benefits administration. Responsible for assisting executive management in the annual review, preparation and administration of agency wage and salary program. Responsible for the personnel recruitment process, and coordinating or conducting exit interviews to determine reasons for separations. Responsible for consulting with legal counsel as appropriate, or as directed by the CEO, on personnel matters. Responsible for working directly with department managers to assist them in carrying out their responsibilities on personnel matters. Responsible for recommending, evaluating and participating in staff development for the agency. Responsible for developing and maintaining a human resource system that meets agency personnel information needs. Responsible for supervision of the human resource department staff and responsible for the performance management and hiring of the department staff. Responsible for following all Agency safety and health standards, regulations, procedures, policies, and practices. Responsible for participating on committees and special projects and seeks additional responsibilities. Performs other duties as assigned. REQUIREMENTS: Bachelor's degree with major or emphasis in Human Resources required. Five (5) to ten (10) years' progressively responsible Human Resources experience required. Excellent verbal, written communication and presentation skills required Proficiency in all Microsoft Office programs required. Ability to work well with others in a professional manner in a team oriented working environment required. Valid California driver's license, access to an automobile, and state-required auto liability coverage required. PHR-CA certification preferred. Bilingual in English and Spanish preferred.

Under the direct supervision of the Director of Community and Patient Relations, the Community Outreach Coordinator is responsible for coordinating community outreach activities promoting Arroyo Vista Family Health Center, and prepares monthly reports on outreach activities. DUTIES AND RESPONSIBILITIES Responsible for assisting the Director of Community and Patient Relations with liaison duties between businesses, organizations, and other entities within Arroyo Vista Family Health Center's target service area. Responsible for assisting the Director of Community and Patient Relations with the development of promotional materials consisting of pamphlets, flyers, agency presentation packets and maintaining updated presentation packets. Responsible for assisting the Director for Community and Patient Relations with the coordination and development of all promotional and outreach activities e.g., health fairs, flu clinics, voter registration, Community Health Center Week and other promotional activities. Responsible for assisting the Director of Community and Patient Relations with promotional and outreach program evaluations e.g., patient satisfaction, and overall process and outcome measures. Responsible for assisting the Director of Community and Patient Relations with coordinating staff in-services on Safety and Disaster Preparedness, community health education classes, and other collaborating activities with external organizations. Responsible for assisting the Director of Community and Patient Relations with coordination of medical mobile clinic activities to include: scheduling mobile clinic events, maintaining and updating the mobile clinic calendar, coordinating with the key leadership team, for example the Chief Medical Officer, Director of Nursing, Director of Clinic Operations, Billing Supervisor, and Facilities Maintenance Supervisor or their designees to keep them informed of the calendar of events and to plan for scheduled events, prepares reports on event outcomes, assures mobile clinic events are scheduled a minimum of three months in advance. Responsible for assisting the Director of Community and Patient Relations with external community assessment surveys and securing letters of support from collaborating organizations. Responsible for assisting the Director of Community and Patient Relations Services with the coordination of Safety and Emergency Preparedness committee activities e.g., meetings, in-services, and drills. Responsible for following all Agency safety and health standards, regulations, procedures, policies, and practices. Performs other duties as assigned. REQUIREMENTS High school diploma or GED, College education preferred. Bilingual (English/Spanish). Strong interpersonal, verbal and written communication skills. Familiar with the agency target service area communities. Basic knowledge of community organizing, networking, and public relations. Basic knowledge of outreach strategies, ability to plan and coordinate events and to collaborate with community organizations. Ability to work well with others in a team oriented professional environment including with agency staff. Computer literate including Microsoft Office programs such as Word and Excel. A valid California driver's license, basic required California state insurance coverage and access to an automobile.

* Provide medical care to Same Day/Walk-In patients. * Record the medical history, provide clinical exams and follow-up care according to the current medical standards of care. * Provide individual patient instruction in accordance to prescribed treatment plan and medical protocols. * Prescribe appropriate medications to patients as needed according to medical protocols and standard medical practice. * Provide medical services, within scope of practice as determined by licensure and/or certification. * Ensure follow-up appointments are scheduled with EVCHC PCP. * Consult with supervising/collaborating physician for patient evaluation as needed. * Perform timely documentation/action within Electronic Health Record (EHR) including but not limited to, diagnosis, treatment plan, orders, medications, etc. All documentation must follow managed care and standard medical practice guidelines. * Take timely action on pending EHR PAQ items. * Able to provide medical services on telehealth platform provided by EVCHC. * Adhere to quality improvement guidelines. * Participate in monthly Provider Meetings as required. * Comply with continuing education requirements. * Participate in provider recruitment activities. * Participate in activities that foster the development of clinical support team members. POSITION REQUIREMENTS AND QUALIFICATIONS: * Satisfactory completion of an accredited Advanced Practice Provider training program. * Current license in the State of California as a Nurse Practitioner/Physician Assistant. * Current DEA certification. * Current Board Certification from accredited organization for the certification of Advanced Practice Providers. * Current CPR certifications. * Must have experience in Urgent Care/Emergency Room * Must relate well to all cultural; ethnic and socio-economic groups within the East Valley service area. DOE: $138,000- $153,739 East Valley offers a competitive salary, excellent benefits to include medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year. Please apply to this position with your current resume. Principals only. Recruiters, please do not contact this job posting. EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

CLASSIFICATION: Salary, Exempt. Full-Time, Part-Time JOB SUMMARY: Examines children to ensure proper injury care and disease prevention, diagnosis, treatment, and recovery. Requests necessary tests, and follow-up visits, and refers patients to specialists, as necessary. Requires a degree in medicine from an accredited school and is licensed to practice. May report to a medical director. Years of experience may be unspecified. Certification and/or licensing in the position's specialty is the main requirement. ACCOUNTABLE TO: Chief Medical Officer JOB DUTIES: Examines children to ensure proper injury care and disease prevention, diagnosis, treatment, and recovery. Requests necessary tests, and follow-up visits, and refers patients to specialists, as necessary. Requires a degree in medicine from an accredited school and is licensed to practice. May report to a medical director. Years of experience may be unspecified. Certification and/or licensing in the position's specialty is the main requirement. * Conduct regular thorough examinations on newborns and young children to check and record their health and normal physical development * Examine sick children to determine their condition and ask intuitive questions to gather information about symptoms * Reach an informed diagnosis based on scientific knowledge and individual medical history * Prescribe medications and give detailed instructions for administration * Prescribe and interpret appropriate lab tests to gain more information for possible infections or abnormalities * Prepare and administer vaccines according to the governmental vaccination plan * Examine and treat injuries and refer the little patients to physicians of other disciplines when necessary (e.g. surgeons, ophthalmologists, orthopedists etc.) * Advise parents on children's diet, exercise and disease preventive measures * Keep updated records of patients' illnesses, surgeries or other medical episodes (allergic shocks, injuries etc.) * Keep abreast of advancements in pediatrics and best practices by attending seminars and conferences Special Knowledge, Skills, Abilities and Attributes: * Demonstrated ability to exercise sound judgment. * Ability to communicate clearly and concisely. * Ability to plan and be organized. * Ability to work well under pressure, take initiative and be flexible and cooperative. * Ability to maintain confidentiality of patient information and Company records. * Ability to work effectively with both employees and managers. * Ability to convey a positive and professional image to patients and employees. * Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet and networking devices. * Required to know, follow and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations. Education and Experience Requirements * MD or DO degree * 5+ years' experience in pediatric medicine * Active California Medical License Required. * Board certified through the American Board of Pediatrics * Active DEA certified * Bilingual in English/Spanish preferred * Experience with EHR (electronic health records) preferred * Excellent written and oral communication skills Working Conditions Normal clinic environment with: * Walking and standing for extended periods of time, * Reaching, twisting, stooping, visual acuity corrected to normal range, hand-eye coordination, grasping with fingers, hearing within normal range, sense of touch, gripping tightly required for operation of tests and measures and performance of other essential functions. * Ability to handle multiple tasks while also being tactful, diplomatic, and empathetic. * Ability to organize, schedule work effectively, and work independently without supervision. * Ability to communicate effectively and tactfully with patients, customers, managers and other levels of personnel, in person and on the telephone. * Ability to pay close attention to detail. * Ability to maintain composure under conditions of urgency and/or time constraint. * Ability to work under pressure in a fast-paced environment. * Ability to handle and maintain patient confidentiality. * Commitment to quality healthcare and excellent customer service. Central City Community Health Center, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Title: Chief Operating Officer Base Salary Range: $189,000-$200,000 plus benefits FTE: Full-Time - Exempt We are seeking a dynamic and experienced Chief Operating Officer who wants to make a difference in our community. We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment! Our Mission: The Mission of South Central Family Health Center is to improve the quality of life for the diverse Community of inner city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multi-cultural environment. To lead the way in health care in South Los Angeles, as the premier provider and employer of choice offering comprehensive, high quality, affordable, efficient and culturally responsive services. General Summary: The Chief Operating Officer is under the direction of the CEO, the COO implements, manages and evaluates Clinic activities to ensure effective delivery of culturally and linguistically appropriate services. Oversees day-to-day operations of the clinics. COO is responsible for the overall operations of the health center(s) and in collaboration with the executive management team, fulfills the vision of the organization through the implementation of the strategic plan to ensure the mission, goals and objectives of the organization and those it serves are being met. The ideal candidate will have to perform some of the following essential duties. Collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels. Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning. Analyze internal operations and identify areas for process enhancement. Implement business strategies and plans that align with the short- and long-term objectives developed with CEO. Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met. Responsible for ensuring effective and efficient delivery of all clinic services and oversight of daily clinic operations and clinical staff at clinic sites. Monitors site operations to ensure clinical productivity meets established standards and periodically reports on progress to CEO, CFO, and CMO. Collaborates with CMO to manage provider schedules and appointment scheduling process. Consults and coordinates with CMO on development and implementation of new clinical programs and major operational modifications. In collaboration with the CFO, review the financial/billing/reimbursement aspects of operations including Medi-Cal Managed care Capitation and all County and State funding programs. Participate in strategic planning and budgeting financial management. Collaborates with CEO in acting as liaison with city, state and national community clinic associations and governmental agencies. Responsible for establishing and overseeing risk management and clinic compliance programs (ie, CLIA, OSHA, BPHC, DHS, CMS, HIPAA, etc.) Reviews and coordinates operational and clinical preparation for performance reviews, audits, and other private and governmental agency inquiries into clinic functions. Ensure timely response to audit findings. Prepares and evaluates operational responses to environmental or man-made disasters and emergencies. This is to include the preparation of disaster preparation policies and procedures, as well as, necessary staff training and evaluation. Maintains oversight over physical plant operations including supervision of physical plant staff and contracted agencies. Works closely with other executives to develop and carry out major plans, coordinate operations of all divisions to complement companywide goals, and ensure that operations are being executed in accordance with policies and leads Board of Directors through the creation of organizational strategic plans. Carries out negotiations with other companies regarding such proposed actions. Provides representation and maintains close working relationships with the Community Clinic Association of Los Angeles County (CCALAC), the California Primary Care Association (CPCA), National Community Clinic Association (NACC), all public officials and other relevant community or civic agencies or activities. Oversees development, evaluation and implementation of all federal, state and local public/private diverse funded base. Education and Experience Knowledge: Required: BA Degree in public administration, public health, business administration, health care administration, law or other related field. Preferred: MA Degree in public administration, public health, business administration, health care administration, law or other related field-preferred. Knowledge of community clinic administration. Knowledge of local, state, and national health care issues and policies and potential impact on low income patients. Required: Must have minimum 2 - 5 years managerial experience as COO of a medium to large nonprofit, community clinic, or public sector organization. Required: Must have 5 to 7 years' experience in healthcare delivery systems to uninsured and underinsured. Required: Must have experience working with regulatory compliance requirements of Federally Qualified Health Centers (FQHC), and other national, state and local government health programs and funding institutions. Skills and Abilities Knowledge of fiscal management and human resource management techniques. Knowledge of governmental regulations and compliance requirements. Demonstrated management and financial skills in dealing with all phases of business operations. Knowledge of health care administration systems. Excellent leadership skills with demonstrated ability to effectively lead in a changing environment. Skill in developing comprehensive reports. Ability to analyze and interpret complex data. Skill in developing and maintaining Center quality improvement. Excellent and effective written and verbal communication skills Demonstrated management and financial skills in dealing with all phases of business operations Preferred: Bilingual skills Preferred: 5 years of C-level experience in a large private/public healthcare company or medium hospital/community clinic. Top benefits or perks: As a team member at South Central Family Health Center, you'll enjoy competitive wages and generous benefits: Benefits: Health Care, Dental, Life Insurance 403 (b) Retirement Plan Education Reimbursement Career development: Entry-level employees have opportunities to work in management, HR or other areas of the company.

Title: IT Infrastructure Engineer II Base Salary Range: $120,000 - $130,000 plus benefits FTE: Full-time, Exempt We seek a dynamic and experienced IT Infrastructure Engineer II who wants to make a difference in our community here in Los Angeles, California. We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment! Our Mission: The Mission of South-Central Family Health Center is to improve the quality of life for the diverse community of inner-city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multicultural environment. To lead the way in health care in South Los Angeles, as the premier provider and employer of choice offering comprehensive, high quality, affordable, efficient, and culturally responsive services. General Summary: This position is an in-person job in Los Angeles, California. The IT Infrastructure Engineer II is a key member of SFCHC's IT team, responsible for supporting, implementing, and managing the infrastructure that underpins our IT platforms. This role is especially focused on the administration, optimization, and expansion of our Microsoft and VMware virtualization environments, while also supporting a broad range of on-premises, cloud, and hybrid systems. The IT Infrastructure Engineer II will work closely with infrastructure vendors and partners, as well as internal teams. SCFHC platforms include VMware virtualization, Fortinet switching/routing/firewalls, Microsoft 365, Azure, Hybrid Active Directory, VEEAM backup and recovery systems, and Fortinet SDWAN. The ideal candidate will have to perform some of the following essential duties. Collaborate with IT staff and technology service providers for both on-premises and cloud services. Install, configure, and manage IT infrastructure, including: Networks (Fortinet SDWAN, switching, routing, and firewalls) VMware virtual servers and environments VEEAM backup and recovery systems Cloud platforms (Microsoft 365, Azure) Hybrid Active Directory environments Administer and optimize SCFHC's Microsoft 365 tenant, including user management, security, and integration with on-premises Active Directory. Manage and maintain Hybrid Active Directory, ensuring seamless synchronization between on-premises and cloud directories. Configure, monitor, and maintain Fortinet SDWAN solutions for secure, reliable connectivity across multiple sites. Implement and manage VEEAM backup and recovery systems, ensuring data integrity and disaster recovery readiness. Collaborate with IT management to remediate audit and penetration test findings, coordinate responses to security incidents, and support customer due diligence inquiries. Implement security measures and policies to protect data, software, and hardware across all platforms. Document operational processes, system configurations, network topology, and architecture diagrams to ensure reliability and compliance. Develop and maintain disaster recovery test plan procedures, security response procedures, and incident documentation. Assist in the preparation of the annual audit and other miscellaneous projects Follows all SCFHC policies and procedures Qualifications: Bachelor's Degree in Computer Science, Management Information Systems. Knowledge of computers, including Windows Software. Microsoft and/or networking certifications are desired but not required. Experience: Extensive hands-on experience administering and supporting VMware virtualization environments in production settings. Previous experience as an IT infrastructure engineer, system administrator, support technician analyst, or similar role. Proficiency with Microsoft 365 administration, Hybrid Active Directory, VEEAM backup and recovery systems, and Fortinet SDWAN. Skills and Abilities: Advanced expertise in VMware administration, including vSphere, vCenter, ESXi, and related technologies. Experience with VMware features such as VMotion, DRS, HA, snapshots, and storage management. Strong knowledge of Microsoft 365 administration and integration with on-premises systems. Experience deploying and managing Hybrid Active Directory environments. Expertise in configuring and managing Fortinet SDWAN, switching, routing, and firewall solutions. Practical experience with VEEAM backup and recovery systems, including disaster recovery planning and testing. Top benefits or perks: As a team member at South Central Family Health Center, you'll enjoy competitive wages and generous benefits: Benefits: Health care, dental, life insurance 403 (b) Retirement plan Education Reimbursement

Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations. Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities. Position Purpose: The Human Resources Recruiting Assistant is responsible for performing HR-related duties on a professional level and works closely with the HR team in supporting all EVCHC clinic locations. This position will deliver on the EVCHC mission statement by providing world-class HR service and system to the team. This position provides support in the following functional areas: training, onboarding, policy implementation, recruitment and employment, equal employment opportunity, and employment law compliance. MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS: Performs recruitment duties for all nonexempt, exempt, Intern personnel including, but not limited to the following: job posting, resume screening, conducting reference checks, pre-screen interviews, scheduling interviews with the hiring manager, and updating the calendar accordingly. Partner with managers to understand their strategic hiring needs in order to fill open positions. Develops and maintains excellent relationships with local schools, universities, colleges, and associations to ensure achievement of staffing goals. Uses traditional and nontraditional resources, such as candidate sourcing through career fairs, online job fairs, community network events, and others to identify and attract quality candidates. Prepares and ensures all pre-hire paperwork and new-hire paperwork are in place and employees have the proper documentation for I-9 compliance. Works closely with other departments to ensure human resources policies and procedures are adhered to regularly. Files and maintains personnel files in accordance with labor, licensing, and contract requirements. Conducts new hire orientation, processes new employees into the HRIS system, and processes status changes. Operates, maintains, and advances the use of the ATS system, reports, and database. Assist with compiling information needed for reports, audits, etc. Promotes and maintains compliance with applicable local, state, and federal laws and regulations concerning employment. Responsible for upholding and enforcing the company's HR policies and procedures to ensure compliance. Promotes implementation of changes in policies and regulations governing compliance Operates a computer and other electronic office devices such as copy machines, fax machines, and telephones. Regularly reports to work as scheduled in a timely and consistent manner, including occasional evening and or weekend shifts as needed. Performs other job duties assigned. POSITION REQUIREMENTS AND QUALIFICATIONS: High School diploma or equivalent. Excellent customer service skills including good phone manners on a continual basis. Must have advanced computer skills including keyboarding and familiarity in operating Windows software and accurate data entry. Proficient in attention to detail, and written, and verbal communication skills. Problem-solving/analysis with a thorough understanding of common human resources practices and knowledge. Project management ability from conception to execution and delivery on timeline. Conducts business in a professional and ethical manner. Manages time and resources effectively to deliver consistent results. BENEFIT PACKAGE: East Valley offers a competitive salary and a defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year. Please apply to this position with your current resume. Principals only. Recruiters, please do not contact this job posting. EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations. Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities. Position Purpose: The Family Planning Counselor/CPSP Case Manager provides counseling tailored to each family planning patient and educate them on human reproduction, contraceptive methods, pregnancy testing, and pregnancy options. This position will be responsible for assessing the patient's needs and making appropriate referrals. The Family Planning Counselor/CPSP Case Manager provides information to programs and services for prenatal care, health education, and nutrition education. Family Planning Counselor Responsibilities and Functions: Screens emotional stability and gives pregnancy test results and provides pregnancy counseling. Provides educational instruction on contraceptive methods in accordance to Health Education Protocol for Family Planning. Assesses patient's educational needs and tailors counselors session accordingly. Reviews tobacco use assessments provided to Family Planning patients. Conducts teen risk assessment for adolescent patients. Makes necessary referrals to on-site professional counselors and off-site services as needed. Performs eligibility screening for all Family Planning patients. Completes State eligibility forms on Family Planning patients. Collects and reports statistical information. Attends workshops, conferences, and/or meetings, which Clinic Supervisor/Manager consider necessary for fulfillment of duties. Other duties as assigned. CPSP Case Manager Responsibilities and Functions: Provide CPSP orientations via one (1) hour face to face session. Provide Prenatal Combined Assessment/Reassessment Tool and Combined postpartum assessment per CPSP guidelines - minimum of three (3) one hour face-to-face assessments per client. Based on assessment tool responses, provide one to one nutrition, psychosocial counseling and health education to clients. Develop individual care plan and conduct appropriate follow-up for clients, in person and via phone calls. Assist in the development/revision of assessment tool protocol. Consult with psychosocial and nutrition consultants as appropriate. Report/document client progress needs in medical charts. Ensure/assist clients with practical arrangements for meeting medical, diagnostic, specialty consults, nutrition, psychosocial and other recommendations. Assure that perinatology and obstetrical diagnostic reports are received and shared with provider. Per provider order, contacts patient regarding follow up visits or other medical issues. Assist patient with hospital pre-registration. Assist patient with form completion (disability, FMLA, etc.) Follow-up on Medi-Cal eligibility issues. Track patient data, including required UDS reporting, and complete reports as required. Attend Comprehensive Prenatal Health Worker trainings. Collects and reports statistical information. Attends department staff meeting including case conference meetings. Assists with CPSP audits. Position Requirements and Qualifications: Ability to work with adults and youth in a variety of settings. Basic knowledge of reproduction, contraception and related topics. CHW Certification and counseling skills. Bilingual in English/Spanish. One year prenatal care experience. Excellent verbal communication skills. Written/oral fluency in Spanish. Strong written and organizational skills. East Valley offers a competitive salary and a defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year. Please apply to this position with your current resume. Principals only. Recruiters, please do not contact this job posting. EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

CLASSIFICATION: Hourly, Non-Exempt JOB SUMMARY: Responsible for serving patients by identifying the best method for retrieving specimens, preparing specimens for laboratory testing and performing screening procedures (in a mobile setting) ACCOUNTABLE TO: Clinic Lead JOB DUTIES: Responsible for the timely collection of patient laboratory specimens consistent with federal and state regulations, including of the following: * Complete mobile blood draws. * Manage monthly patient lists for medical testing, including follow-up testing as required by state guidelines. * Review, post, and disseminate all laboratory results in a timely manner. * Track all documents from the laboratory for accuracy and compliance. * Prepare specimens for shipping. * Maintain appropriate inventory for all laboratory procedures. * Maintain an organized and sanitary work environment. * Provide input into overall treatment program philosophy, treatment services and patient care. * Prepare reports for participation in treatment team meetings. * Provide consultation to team members regarding lab testing, results, and other relevant patient issues. * Ensure the maintenance of quality patient care. * Maintain the highest level of confidentiality and appropriate boundaries with patients. * Meet BHG attendance standards and be present and ready for work at the beginning of their established work schedule. * Report any work-related injury or illness, or workplace hazards or security issues immediately to supervisor. * Responsible for ensuring CLIA Waiver requirements are maintained and communicated to team member responsible for maintaining treatment center licensure. * Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner. * Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. * All other duties, as assigned. Special Knowledge, Skills, Abilities and Attributes: * Ability to work with psychiatric population * Ability to drive to multiple mobile locations daily * Demonstrated ability to exercise sound judgment. * Ability to communicate clearly and concisely. * Ability to work well under pressure, take initiative and be flexible and cooperative. * Ability to maintain confidentiality of patient information and Company records. * Ability to work effectively with both employees and managers. * Ability to convey a positive and professional image to patients and employees. * Demonstrated proficiency in various PC applications, including E-mail, Internet and networking devices. * Knowledge of OSHA requirements and practices. * Required to know, follow and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations. Education and Experience Requirements * High School diploma or GED required. * Certified Licensed Phlebotomist required. * Bilingual in English/Spanish preferred. Working Conditions Normal mobile environment with: * Walking, reaching with hands and arms, stooping and kneeling, including the ability to help patients ambulate. * Ability to handle multiple tasks while also being tactful, diplomatic, and empathetic. * Ability to organize and schedule work effectively. * Ability to communicate effectively and tactfully with patients, customers, managers and other levels of personnel, in person and on the telephone. * Ability to pay close attention to detail. * Ability to maintain composure under conditions of urgency and/or time constraint. * Ability to handle and maintain patient confidentiality. Central City Community Health Center, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionDescription: Title: Associate Medical Director/Physician Base Salary Range: $213,870 -$219,220 plus benefits FTE: Full Time - Exempt We are seeking a dynamic and experienced Associate Medical Director/Physician who wants to make a difference in our community. We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment! Our Mission: The Mission of South Central Family Health Center is to improve the quality of life for the diverse community of inner-city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multi-cultural environment. To lead the way in health care in South Los Angeles, as the premier provider and employer of choice offering comprehensive, high quality, affordable, efficient and culturally responsive services. General Summary: Provides high quality health care to SCFHC clients and assists the Medical Director in the achievement of clinical goals and responsible for the day-to-day supervision of the medical care services. Responsible for assuring clinical procedures are continually and systematically followed while providing sound guidance and direction in the absence of the Chief Medical Officer while assuring the highest standard of medical care and compliance with all federal, state, local regulatory and professional guidelines. Manages the care of patients in collaboration with other health professionals and members of the health care team in order to have an effective integration and coordination of the clinical department; schedules and conducts clinical staff meetings as requested by CMO, orients and mentors all new Physicians and mid-level providers; ensuring clinical staff is continually trained and supervised and that activities of medical staff are coordinated with other operating units of the organization Reviews (annually), and maintains medical policies, procedures and health care delivery to assure quality patient care by the clinical department Assists with development of the annual budget for the clinic and other budgets that may be required. Provides inputs for capital projects, equipment investments and facility management Works to meet benchmarks and achieve productivity sufficient to maintain qualifications for federal and state funding and GRANT requirements Supervises all providers, including performing new hire orientations for clinical staff, conducting peer review process, corrective action counseling, terminations, and approving all requests for leaves of absence, training, special requests. Performs chart reviews for Physicians, PAs, NPs, and RNs and provides training as needed Fosters an environment that promotes SCFHC's Quality Assurance and Improvement Program and is responsible for removing barriers to achieving quality in medical care and for reporting to internal and external committees and entities, as required. Completes periodic quality reviews at all sites while maintain productivity standards within 10% of the practice goal and/or as required Completes all required patient documentation in a timely manner and continuously improves work flow procedures to provide high quality health care Works collaboratively with other departments, medical community, other health care agencies, professional organizations, government bodies and funders, and represent SCFHC at meetings as necessary or requested for the successful integration of services as appropriate. Assures adequate staffing, including provider scheduling and room assignments. Works with the HR department in recruiting, screening and hiring of new providers as directed by the Chief Medical Officer In Chief Medical Officer absence, or when directed by the CEO or Designee: Assumes responsibilities and authorities of Chief Medical Officer, on an interim basis as required to ensure regulatory compliance and the ongoing clinic operations of SCFHC Qualifications Licensure and Certifications: Medical Degree (MD) MPH, preferred Current California State Medical License Current D.E.A. Certificate Current Cardiopulmonary Resuscitation Certificate (CPR) ACLS or Advanced Life Support Pediatric Residency training Demonstrate knowledge of safety, infection control & emergency policies and procedures. Three years' experience in a primary care medical center: with a minimum of two years' experience in managing health care delivery, directing clinical systems, coordinating patient flow, and clinic-based supervision Skills and Abilities: Thorough knowledge of principles and practices of modern medicine related to public health services and non-profit health services in underserve communities Knowledge of community health centers, public health services, public assistance programs, state and federal regulations (Title XXII, Title XVI and Title 42 of the Public Health Services Act), Patient Rights and the structure of American health care system Ability to plan, supervise, and execute a local health program and oversee staff Ability to resolve conflicts, negotiate solutions, facilitate consensus and train medical staff Ability to work with people of all social and ethnic backgrounds and communicate with the community to give the health center visibility and credibility Knowledge of safety, infection control & emergency policies and procedures Bilingual English/Spanish preferred Top benefits or perks: As a team member at South Central Family Health Center, you'll enjoy competitive wages and generous benefits: Benefits: Health care, dental, life insurance 403 (b) Retirement plan Education Reimbursement Career development: Entry-level employees have opportunities to work in management, HR or other areas of the company. Requirements:

This position coordinates all phases of nutrition care including nutrition assessment, care planning, monitoring, education, and counseling of patients in a variety of settings. The Registered Dietician will be expected to stay abreast of current research on nutrition related health conditions and adjust individual care plans as needed to improve success in addressing nutrition related issues. MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS: * Provide Medical Nutrition Therapy for individuals and Group Classes to pediatric, prenatal, and adult patients, including HIV positive individuals. * Work as part of a multidisciplinary team including physicians, nurses, health educators, and case managers; should be patient-focused, adaptable to emerging projects, and good with children and families. * Act as a consultant to the Comprehensive Perinatal Services Program (CPSP) for high-risk prenatal patients. * Identify and provide appropriate referrals, as needed. * Chart patient progress in medical records. * Develop written materials. * Establish and maintain community information resource/referral file. * Establish linkages with other community organizations. * Attend CPSP case conference meetings as appropriate. * Assist in policy/protocol development. * Approve policy/protocol as needed. * Perform other related duties as assigned. POSITION REQUIREMENTS AND QUALIFICATIONS: * Bilingual (English/Spanish) * Must have a Registered Dietitian License * At least one year experience working with prenatal and HIV+ patients. * Ability to work with multicultural and low-income individuals. * Outstanding written and verbal skills. * Ability to translate medical information into simple understandable terms. * Ability to travel between EVCHC's multiple site clinics. DOE: Salary $74,000 - $82,439.55 East Valley offers a competitive salary, excellent benefits to include medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year. Please apply to this position with your current resume. Principals only. Recruiters, please do not contact this job posting. EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

The Billing Clerk I must be computer literate and have the ability to prioritize, organize, trouble shoot and problem solve. They must have the ability to perform basic mathematical computations. Maintain a professional demeanor with all patients to comply with patient confidentiality (HIPPA) as well as other department managers and staff. DUTIES AND RESPONSIBILITIES: * Update pay codes. * Interviews patients to determine their pay code. * For patients without medical insurance, analyses income and family date to determine eligibility for sliding fee scale. * Verifies insurance coverage of patient who claims to have private insurance coverage. * Explains to patients or responsible relatives, the Health Center's billing policy and the patient's responsibility for paying their bills. * Furnishes patients with appropriate "Patient Responsibility" forms, for signature. * Informs billing clerk of any changes in patient's medical chart and the date of the next re-screening. * Assists cashier with data entry of charges and payments of visit. * Actively participates in the Quality Management Program. * Responsible for following all Agency safety and health standards, regulations, procedures, policies, and practices. * Performs other duties as assigned. REQUIREMENTS: * Must be computer literate and have the ability to prioritize, organize, trouble shoot and problem solve. * They must have the ability to perform basic mathematical computations. * Maintain a professional demeanor with all patients to comply with patient confidentiality (HIPPA) as well as other department managers and staff. * Must be bilingual in English and Spanish with effective verbal and written communication skills preferred. * Knowledgeable with current ICD 9, ICD 10, CPT Codes & HCPCS * Must have reliable transportation to commute from clinic locations at any given time during the day to cover the floor or attend meeting and in-service trainings. * Must be willing to close the Cashier work station every other day until the last patient is seen by the provider. (Floor schedule will be provided 3 weeks in advance). * Must work every other Saturday a full 8 hour shift and some Holidays

Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations. Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities. The fast paced HIV outpatient department is looking for individual to schedule and screen new clients and routinely update their information, answer phones, enter computer data, generate monthly reports, & take meeting minutes. Medical knowledge a plus; detail oriented, good organization, writing and computer skills needed. Responsibilities and Functions: Answer incoming phone calls to the CCC Department on the main telephone, check messages several times a day and return calls or redirect calls to appropriate staff as soon as possible, but no later than one business day. In answering phones, duties are to provide information on CCC services and intake, schedule appointments, assist with client issues and any other questions that arise and redirect calls to staff as needed. Check client next day schedules to verify eligibility to determine if clients have valid insurance or are due for eligibility packet updates. Inform and direct clients in any insurance problems. Create daily log of client's due for eligibility and indicate insurance. Distribute logs to appropriate clinic and CCC staff. Update eligibility packets that come into the main office. Review and sign these packets, send these to scan, log them in to excel sheet, verify that they were scanned in and pass them on to MCC staff for screening. Assist in PrEP scheduling by providing basic information, verifying insurance and scheduling or redirecting clients as appropriate. Assist with client intake screenings, setting up intake appointments and completing client intakes into CCC Department. Process ADAP and OA-HIPP client applications and meet all documentation standards per CDPH. Requirements and Qualifications: • Bilingual English and Spanish (Highly preferred) • Experience using Outlook, Excel, Data Entry, and EHR systems is preferred. • Experience in healthcare program eligibility/insurance benefits or program intake experience is preferred. • Experience in social services experience (such HIV, mental health, substance abuse) is preferred. Please apply to this position with your current resume. Principals only. Recruiters, please do not contact this job posting. EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

CLASSIFICATION: Salary, Exempt. Full-Time, Part-Time. JOB SUMMARY: Responsible for engaging in the practice of medicine in the area of Family Practice, Internal Medicine, Pediatrics or Obstetrics/Gynecology at designated sites, functioning as an extension of the Medical Director and/or the Chief Medical Officer at a local level. ACCOUNTABLE TO: Chief Medical Officer JOB DUTIES: Responsible for performing the duties of a licensed physician such as the performance of diagnostic interviews, clinical examinations, evaluations, pharmaceutical prescribing, telephone consultations, preparation of clinical reports, and charting of individual patient medical records, including the following: * Responsible for providing all services in a manner that meets or exceeds the community standard of practice and ethical requirements of the medical profession. * Responsible for answering after-hour calls for all sites on a rotational basis. * Attending staff meetings * All related travel, record keeping, charting and other services related to the services described above (hereinafter referred to as "Medical Services"). * Providing out-patient hospital services for all patients of the clinics at various facilities as assigned. * Responsible for being credentialed with the hospitals CCCHC partners with for continuity of care compliance. * Responsible for providing medical services to various facilities such as clinics and residential board and care facilities as assigned. * Responsible for complying with all policies, standards, and regulations of CCCHC and all governmental or medical regulatory authorities having jurisdiction over employee's and/or employer's practice of medicine. * Responsible for maintaining the confidentiality of patient information and records in accordance with applicable state and federal laws, as well as in compliance with CCCHC policy. * Responsible for utilizing the medical forms and records provided by CCCHC, which shall remain the property of CCCHC * Responsible for providing in-service education of staff. * Responsible for providing other health services or procedures as requested from time to time by CCCHC. * May be responsible for being the lead provider at designated sites, functioning as an extension of the Medical Director at a local level. * Complete reports and appropriate documentation, including billing and medical records, in a timely manner. * Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner. * Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. * All other duties as assigned. Special Knowledge, Skills, Abilities and Attributes: * Demonstrated ability to exercise sound judgment. * Ability to communicate clearly and concisely. * Ability to plan and be organized. * Ability to work well under pressure, take initiative and be flexible and cooperative. * Ability to maintain confidentiality of patient information and Company records. * Ability to work effectively with both employees and managers. * Ability to convey a positive and professional image to patients and employees. * Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet and networking devices. * Required to know, follow and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations. Education and Experience Requirements * Graduation from an accredited Medical School & Residency program for Physician required. * Active California Medical License * Active DEA, required. * Bilingual in Spanish and English preferred. * Board certification in Family Practice other primary care discipline desirable. Working Conditions Normal clinic environment with: * Walking and standing for extended periods of time, * Reaching, twisting, stooping, visual acuity corrected to normal range, hand-eye coordination, grasping with fingers, hearing within normal range, sense of touch, gripping tightly required for operation of tests and measures and performance of other essential functions. * Ability to handle multiple tasks while also being tactful, diplomatic, and empathetic. * Ability to organize, schedule work effectively, and work independently without supervision. * Ability to communicate effectively and tactfully with patients, customers, managers and other levels of personnel, in person and on the telephone. * Ability to pay close attention to detail. * Ability to maintain composure under conditions of urgency and/or time constraint. * Ability to work under pressure in a fast-paced environment. * Ability to handle and maintain patient confidentiality. * Commitment to quality healthcare and excellent customer service. Central City Community Health Center, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations. Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities. Essential Position Functions and Duties: - Responsible for patient's vitals including blood pressure, weight, height, temperature, pulse and history of present illness.- Documents chief complaints as stated by patient.- Provides immunizations, draws blood, perform hematocrit and other basic test when requested by clinicians.- Calls in medication to pharmacy and administers medication as ordered by medical providers.- Receives related telephone calls and triages appropriately, including managing patient messages per protocol or medical provider instructions.- Reviews all forms to insure that charts are completed after each patient visit.- Responsible for providing final instruction and patient education as directed by medical provider. Qualifications: - High School diploma or equivalent.- Medical Assistant Certificate and CPR card- Excellent written and verbal communications skills.- Bilingual in English and Spanish preferred. Please apply to this position with your current resume.Principals only. Recruiters, please do not contact this job posting.EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations. Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities. Position Purpose: The Patient Experience Specialist position will ensure our patients receive highly empathetic and satisfactory healthcare service. Serving as liaison with clinical operations to understand needs, facilitate improvements and lead to engagements that are optimal for both the patient and East Valley. Providing a strong dedication to service recovery and patient retention. Providing patient support to optimize their healthcare journey with East Valley Community Health Center. Position Responsibilities and Functions: Manage, review and ensure service recovery with East Valley's digital platform patient experience submissions and/or reviews Responds to and communicates each unsatisfactory patient experience submission and review to the appropriate clinic manager and team members Assesses patient or family questions and concerns and develops a plan to address needs Interacts with patients/families/customers and utilizes feedback to improve and reinforce satisfaction Collects data about patient care problems, prepares reports, analyzes trends, and reports information to appropriate departments for action Collaborates with clinical and administrative colleagues for a stronger understanding of internal policies and procedures, to ensure feedback, complaints, and concerns are addressed Collaborates with Risk Management when identifying patient issues that may put East Valley at risk Provide constructive feedback and raise awareness of the patient experience to facilitate improvement and cultural change Inspire and coach others to design and deliver the perfect experience to patient Maintains patient confidentiality and privacy in all matters and fosters the same in others. Responsible for complying with HIPPA standards Position Requirements and Qualification: Bachelor's degree in public health, business administration, or related field of study preferred 2+ years in patient experience/service excellence/customer service Use of excellent verbal and written communication skills to formulate appropriate responses Represents the ability to be empathetic and provide problem solving techniques Strong time-management, organization, and prioritization skills with the ability to multitask and meet multiple concurrent deadlines. Strong process orientation, efficiency, collaboration, candor, openness and results oriented Proficient in the use of personal computers, Microsoft Office 365 (including Outlook, Excel, Word, spreadsheets) Comfortable working with diverse populations Valid California Driver's License, reliable automobile, and proof of auto insurance Bilingual English and Spanish (read, write, speak) East Valley offers a competitive salary, excellent benefits to include: medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year. Principals only. Recruiters, please do not contact this job posting. EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

East Valley Community Health Center (EVCHC) serves the San Gabriel Valley communities within Los Angeles County. Services that we provide include Adult Family Practice, Pediatrics, Pre/Post Natal, Women's Health, Family Planning, HIV/AIDS Care, Dental, Mental Health and more! We strive to provide a highest level of service. At EVCHC, we share what might be seen as a surprisingly simple goal, which is making the health system work better for everyone. We look for people who relentlessly push themselves to go farther to help out the underserved, low-income, and homeless within our communities. We have an exciting opportunity to bring onboard a Clinic Manager. This highly skilled individual will be responsible for managing the operations and processes of a health center; while, ensuring staff members are delivering on our mission statement to anyone seeking services from East Valley. The Clinic Manager (All Departments) will manage clinical operations for our West Covina clinic. Responsible for developing, planning and managing all daily clinic operations related to patient care according to EVCHC clinical practice standards, and established policies and procedures. Direct, supervise and coordinate staff and activities to provide quality and effective patient care. Foster effective and courteous communication with providers, staff, EVCHC support team, vendors, and administration on all related matters to clinical operations. This role also has responsibility for improving clinic operations to optimize financial and quality performance and increase provider productivity. The responsibility includes supervision of operationally-related oversight of clinic staff in collaboration with the assigned physician site lead. The position will staff, develop, and train staff members through excellent leadership, organizational, and communication skills. Position Responsibilities and Functions: Directly manages the operations of the West Covina outpatient medical clinic as specified. Works collaboratively with the Chief Operating Officer and other members of the Management Team to maximize utilization of available resources. Ensures the efficient provision of quality healthcare services. Provides feedback regarding QI issues/problems. Implements corrective measures as required. Ensures compliance with all contract operating guidelines, managed care administrative regulations, Title 22 and Health Facilities Regulations. Serves as liaison with program monitors, facilitates site visits and program audits. Responsible for the efficiency of the patient flow. Responsible for maintaining staffing patterns that complement and enhance the clinic operating systems. Responsible for the recruitment, orientation and training of new staff. Implements required trainings and in-services for support and ancillary staff. Responsible for customer service and patient satisfaction activities. Implements new clinic systems and processes as necessary. Monitors their effectiveness. Participates and assists with implementation of new initiatives. Assist the Chief Operating Officer in the implementation of clinic policies and procedures. Oversees the maintenance of adequate supply inventories. Performs staff evaluations as required by HR Policies and Procedures. Responsible for implementing corrective action plans as stated in the HR Policies. Responsible for preparing periodic progress reports. Participates in meetings as assigned by the Chief Operating Officer. Position Requirements and Qualification: Bachelor's Degree in a related field or the equivalent experience. Excellent verbal and written communication skills. Experience in clinic operations and patient flow. Knowledge of managed care systems. Ability to manage government contracts, familiar with the Medi-Cal system. Able to develop and implement protocols and procedures. Ability to supervise and provide training. Ability to work within a management team. Highly organized. Excellent interpersonal and communication skills. East Valley offers a competitive salary, excellent benefits to include: medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year. Please apply to this position with your current resume and cover letter with salary requirements. Nurses encouraged to apply. Principals only. Recruiters, please do not contact this job posting. EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.