Chapters Health System jobs - 543 jobs

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: Responsible for the development, implementation, management and coordination of all aspects of the Volunteer program. Directly supervises, supports, develops and evaluates Volunteer Specialists, Volunteer Specialist Coordinators and Volunteers Qualifications * Bachelor's degree or equivalent education preferred. * Minimum of two years of direct experience in volunteer activities. * Minimum of two years of supervisory experience. * Demonstrated skills in administrative functions. * Demonstrated skills in communications, both written and oral, and organization management. * Valid Florida Driver's License and required auto liability insurance. JOB DUTIES/KNOWLEDGE * Develops short-range and long-range goals for the Volunteer program, in collaboration with the Director, Volunteer Services. * Provides the organization with critical, creative thinking and ideas around issues and changes necessary to stay current with events that affect hospice/Volunteer program. * Assesses and monitors the program performance and develops appropriate Volunteer activity and position tracking, trending, and reporting. * Provides the processes and workflows to document Volunteer support processes for all departments and functions at their respective affiliate(s). * Oversees and validates accuracy of monitoring and a record keeping system utilized by the Volunteer Coordinators, which includes, but is not limited to: Type of Volunteer services delivered, percentage of patient population served, count of active Volunteers, verification current training/certifications and other Compliance requirements for Volunteers, Volunteer utilization, and actual Volunteer reporting of time spent. * Ensures active participation and support of departmental staff as part of CSH interdisciplinary teams and the QAPI program. * Ensures the process for Volunteer training and educational programs meets all regulatory statutes and standards of care regarding hospice philosophy, policy, and practice in all areas of their affiliate. * Develops and consults on Volunteer recruitment, orientation, and retention satisfaction programs to ensure Volunteers meet assessed needs of all departments. Designs, develops, and drives successful implementation of additional Volunteer options to participate. Evaluates effectiveness of each new program option and recommends continuation, expansion, or removal of Volunteer options. * Develops and oversees screening mechanisms to ensure appropriateness of individuals for volunteer assignments. Ensure every Volunteer Coordinator accurately tracks complete volunteer on-boarding process, and fully continues to meet and maintain all Compliance required screening and training levels. * Assists in departmental budget creation. Oversees and is fiscally responsible to ensure department operates within designated budgetary allocations, including planning and implementation of recognition and social events for Volunteers * Provides robust email, phone and in-person communication with direct staff, volunteers, hospice house management team, all regions' team management, Sr Leadership, and other departments * Responsible for timely compliance of staff/volunteer required training including flu inoculation response and compliance, annual evaluation administration, annual SPARE completion, and Compliance required staff administration. * Participates in community presentations, marketing campaigns, and represents Cornerstone as appropriate. * Other job duties as assigned. JOB PERFORMANCE * Demonstrates initiative and skills in planning and organizing work * Demonstrates a desire to set and meet objectives and to find increasingly efficient ways to perform tasks. * Completes work, care, and documentation with accuracy and within agency time frames. * Requires minimal supervision and is self-directed. * Exhibits adaptability, flexibility, self-control and maturity in work and behavior * Utilizes listening skills that indicate understanding and promotes interpretation of others' concerns, motivations, and feelings. * Maintains stable performance and emotions when faced with opposition, pressure and/or stressful conditions. * Recognizes co-dependency issues in care-giving roles and exercises caution in relationships to maintain objectivity. * Exhibits critical thinking abilities and applies them for continuous improvement of services and the agency * Uses own knowledge and experience base and other resources as necessary to make logical decisions and solve problems. * Continuously analyzes work processes and makes suggestions for improvement. * Demonstrates creativity and innovation. * Develops a spirit of cooperation and teamwork while leading a group of people. * Works for solutions that generally benefit all involved parties. * Supervises staff and assists with problem areas * Demonstrates self-confidence and ability to think conceptually in leading and directing others * Recognizes complex connections in situations and is able to identify the key of underlying issues and resolves in a positive manor * Demonstrates the ability to make decisions independently which benefit the agency as a whole based on the identification of key or underlying issues. * Demonstrates a strongly positive image of self and own skills, capabilities and judgment. Compensation Pay Range: $53,623.86 - $80,435.79 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit **********************************

The Team Manager is the leader of the Patient Care Team and that member of the team whose function is to: supervise, evaluate and coordinate the various component members of the interdisciplinary team; assure continuity of care from admission to discharge or transfer to bereavement; serve as patient advocate and coordinator for other social service and health care providers in the community who are involved in the care of the team's patients; assume responsibility for the maintenance of patient records from intake through discharge or transfer to bereavement. Patient Care Services Directs all patient care services for the team, including volunteer and bereavement, and ensures that services are rendered as integrated components of the interdisciplinary plan of care. Reviews information on all pending patient admissions, all new admissions (assessments and history) and "alive" discharges to assure that eligibility and appropriateness criteria are met. Collaborates with both the team physician and the attending physician regarding palliative care measures for pain and symptom management. Assures complete and accurate data and documentation are available to make recertification decisions and further assures that those decisions are made on a timely basis. Reviews all imminent "alive" discharges to assure effective discharge planning. Monitors the type and level of team services provided (staffing, medications, HME, supplies, level of care changes to inpatient and continuous care, etc.) to assure that they are appropriate and responsive to patient/family needs and expectations. Manages the team schedule and assures coordination of services 24 hours a day, 7 days a week to all patients on the team. Facilitates team meeting, assuring interdisciplinary input into the update and revision of the plan of care in concert with the changing needs and expectations of the patient and family. Participates in on-call rotation. Staff Supervision and Management Interviews, selects, trains, supervises, evaluates and dismisses team staff in conjunction with the Patient Care Administrator Assures staff competence and performance levels through making field visits, evaluating documentation and providing team based in services on Vitas values, hospice principles and practices and specific team growth needs. Acts as a resource and mentor for staff re clinical issues, documentation, inter- and intra- team problem solving and appropriate customer service behavior Oversees staff and volunteer schedules, scheduling and territory assignments to assure that workload is distributed equitably and that all staff are able to meet overall productivity expectations. Reviews and approves payroll, assuring that employees have documented accurate time, mileage and additional expenses. Quality Improvement/Regulatory Compliance Monitors clinical records and all team activities to ensure that they are accurate, complete and meet required standards in accordance with VITAS policy and all regulatory bodies. Develops and implements performance improvement activities to respond to service issues and challenges and participates from time to time in program relating to quality and service improvement. Ensures that team completes proactive and other patient/family satisfaction surveys, and implements Quality Improvement measures and standards. Assists with surveys and requests from regulatory bodies and intermediaries as directed by local program. Performs substantive chart reviews to assure there is evidence that quality care is being delivered. Participates in the Outcomes Management and annual program review. Performs utilization review of continuous care and inpatient levels of care for all patients on team. Customer Service/Sales/Marketing Assures that problems/grievances/service failures experienced by individual patients/families or physicians/MCOs are addressed with team members, vendors, other VITAS departments, and are resolved promptly and satisfactorily. Analyzes customer service issues on team to identify causes and works with individual team members as well as entire team to improve performance. Personally speaks with patients/families and their attending physicians when patient is considering revocation to seek satisfactory solutions to avoid unnecessary revocation. Regularly visits LTC and Contract Bed facilities to assure care plan integration, customer satisfaction and to discuss criteria for determining appropriateness. Participates in providing inservices to customers along with other team members, Patient Care Administrators and other program staff. Participates in professional, voluntary or community service organizations Cost Containment Verifies/approves admitting IPOC diagnosis, treatments, staffing and supplies. Monitors utilization of resources by every patient to assure cost effective delivery of services. Controls and is accountable for productivity, labor and all related patient care costs with respect to budget. Approves all bills/invoices related to patient care services Professional Development Attends inservices, educational seminars and workshops. Develops and achieves professional growth goals and objectives. Participates as a mentor of newly hired Team Managers. QUALIFICATIONS Reliable transportation with appropriate license and insurance coverage for driver and passengers. Private telephone in home. Knowledge of the principles and practices of primary medical and nursing care, with at least a working knowledge of oncologic nursing and palliative care. Basic understanding of the interpersonal dynamics operative within the working relationships of an interdisciplinary health care team, and knowledge of the process of dying and bereavement. Working knowledge of VITAS information system (Vx) and the ability to utilize management reports. Two years successful supervisory experience or equivalent in a health care organization. EDUCATION * Bachelor's degree preferred. * Current and valid R.N. License to practice in the state where the VITAS program is located. SPECIAL INSTRUCTIONS TO CANDIDATE * EOE/AA M/F/D/V

Salary Range: $34 - $35 / Hour WHO WE ARE We are VITAS Healthcare, the nation's leading end-of-life care provider since 1978. Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients' lives. Our priority is to care: For our patients, for each other, and for the future. WHAT YOU'LL DO As a home care registered nurse (RN), you will ensure hospice patients are comfortable and forge compassionate, meaningful connections with the people in their lives. This is important work that comes with equal responsibility. Patients and families trust VITAS nurses to guide them through the end-of-life journey, and maintaining that trust is our highest priority. You will be a respected member of our team, both as a caregiver and as a hospice educator. You will be entrusted with the autonomy to make care decisions at the bedside, ensuring not a moment is wasted in bringing comfort to your patients. You will help patients and their loved ones understand and embrace the palliative-rather than curative-nature of hospice and the benefits of comfort-focused end-of-life care. WHERE YOU'LL WORK Each day is different. You will spend most of your time caring for hospice patients wherever they call home, whether that means a private residence or an assisted living/skilled nursing facility. Most VITAS nurses make 4-6 visits each day. Once a week, you'll visit the local program office to meet with an interdisciplinary team, including social workers, physicians, chaplains, and nurses, who collaborate to provide holistic support for the patients and families we serve. WHAT'S EXPECTED FROM YOU A VITAS nurse is the end-of-life caregiver everyone deserves. In addition to having your RN license, at least two years of nursing experience, and reliable transportation, you'll approach your work with the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude. You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life's journey. JOB REQUIREMENTS a. Registered Nurse, RN, has reliable transportation with adequate insurance coverage for driver and passengers. b. Registered Nurse, RN, has telephone available (cellular or land line) ESSENTIAL FUNCTIONS/PHYSICAL DEMANDS The physical demands for the Registered Nurse, RN described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the Registered Nurse, RN, the employee is regularly required to: 1. Assist in lifting and transferring patients, as required. 2. Lift objects in excess of 20 pounds 3. Stand or walk in excess of one hour per day 4. Talk and hear Specific vision abilities required for the Registered Nurse, RN include: 1. Close vision 2. Distance vision 3. Ability to adjust focus The Registered Nurse, RN will be required to sit and stoop, kneel, and crouch. QUALIFICATIONS FOR THE REGISTERED NURSE, RN 1. Currently licensed to practice nursing in the state where the VITAS program is located. 2. A minimum of two years of nursing experience in hospice, home health, or community health in the last five years. 3. Equivalent experience or licensure may be considered DIRECTION RECEIVED Reports directly to the Team Manager.

Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting. Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting. Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB REQUIREMENTS 1. Ability to work independently and prioritize activities to meet deadlines. 2. Detail oriented with ability to analyze quality data and identify trends. 3. Strong oral and written communication, presentation, and facilitation skills. 4. Strong computer and technology skills (including MS Excel, MS Word, MS PowerPoint, MS Teams, and MS Outlook). 5. Strong organizational skills with the ability to multi-task. 6. Ability to motivate and lead change management and performance improvement. 7. Ability to travel as required. JOB QUALIFICATIONS 1. Licensed (as required) health care professional preferred Registered Nurse 2. Certified Professional in Health Care Quality (preferred). 3. Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. 4. Experience with data collection, measurement tools, and data analysis. 5. Experience in a quality assurance/improvement SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V

QUALIFICATIONS Qualified candidates must have reliable transportation with adequate insurance coverage for driver and passengers. Ability to travel per job requirements. EDUCATION Bachelors degree in Child Life , Child Development or a closely related field. Completion of child life internship. Certified Child lLifeSpecialist , by exa within one year of hire. SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V

All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation's policies, procedures, guidelines, contractual commitments and governmental regulations. Schedule: Thurs, Fri, Sat, and Sun 4-10hr shifts, 11am-9pm Key Responsibilities: Process new referrals in the manor best fitting the needs of the referral source and in alignment with pending management and intake processes. Offers and/or confirms a same day appointment and/or the appointment time that is as close as possible based on the request of the patient and/or referral source to ensure a timely admission. Participates in morning check in meetings and activities as assigned, to review staffing/scheduling needs for the day. Collaborate with Director of Admissions to ensure adequate, available resources are present in the admission scheduling tool throughout the work week. Provides a concierge level of customer service in every interaction. Cisco Phone System - must be logged in and “on ready” throughout the work shift, taking inbound calls whenever necessary. Strong, professional communication and collaboration with Program Admissions, Care Connection Center Intake, and Sales teams for timely dispatching of all Admission visit resources. Quality - Calls (audio/video) are recorded, monitored, and reviewed for training, quality and performance feedback and recognition purposes. Supports Admissions team to exceed program goals. · Establishes a rapport and maintains an effective relationship with all internal and external customers. Enters accurate information to support data integrity in computer applications. Responds accurately to all questions received regarding services provided. Escalates matters to Director of Admissions or Admissions clinical staff when assistance or clarification is needed. Participates in ongoing training and development based on the changing healthcare environment. Notifies Admissions / Sales Staff of all scheduled appointments per standards. Utilizes Scheduling tools to effectively facilitate the scheduling/updating of appointments. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience Required: · Two or more years related experience in medical terminology and/or in an administrative, business office, or call center environment. · Ability to attain goals in a fast-paced, dynamic environment. · Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers. · Superior ability to effectively communicate at all levels of the customer interaction to include both verbally and in writing to provide a concierge level of service. · Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type minimum 45 wpm. · Prior experience in working collaboratively with other functional leaders to drive action plans. · Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously. · Model positive behaviors that are focused on supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork. · Ability to communicate tactfully with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions. Education: Required: Completion of high school or basic education equivalency required Preferred: Bilingual in Spanish/English a plus Medical or business office education or training desired Certification & Licensure: None Reasonable accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! The CNA performs personal care, homemaker assistance and defined nursing procedures for patients and their caregivers while under RN direction and supervision. Qualifications: * High school diploma or GED or an equivalent combination of education and experience * Current certification as CNA in the state in which employee will be working * Minimum of six (6) months of CNA or Home Health Aide experience preferred * Active BLS for healthcare professionals from the American Heart Association or Red Cross. * For current Hope Employees: BLS should be obtained by January 1, 2025 * For current Capital Caring employees: BLS should be obtained by November 1, 2024 * Mobile Driver - Valid driver's license and automobile insurance per Company policy * Reliable transportation to meet work schedule * Ability to use equipment with visual and auditory mechanisms * Ability to communicate (written and verbal) in English * Ability to manage the emotional stress of working with and caring for ill patients and their families * Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation * Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) * Must be able/willing to have contact with individuals with communicable diseases Competencies: * Satisfactorily complete competency requirements for this position Responsibilities of all employees: * Represent Company professionally at all times through care delivered and/or services provided to all clients * Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse * Comply with Company policies, procedures and standard practices * Observe Company's health, safety and security practices * Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company * Use resources in a fiscally responsible manner * Promote Company through participation in community and professional organizations * Participate proactively in improving performance at the organizational, departmental and individual levels • Improve own professional knowledge and skill level * Advance electronic media skills. * Support company research and educational activities * Share expertise with co-workers both formally and informally * Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. * Job Responsibilities: * Maintains competencies/contact hours as required by Company and regulations. * Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure. * Practices safe and proper body mechanics relative to moving, positioning and transferring patients. * Assists patient and or caregiver in maintaining a clean and safe home. * Provides caregiver relief as part of the Plan of Care. * Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN. * Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living. * Contributes to the development of the Plan of Care by reporting observations to RN. * Communicates any significant issues or symptoms to the RN or Clinical Manager. * During times of emergencies (i.e. Hurricanes, etc.), the LPN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency * * Performs other duties as assigned. * Some locations may require: * Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing. * Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance. Occasionally required to: stoop/crouch; kneel; climb stairs. Compensation Pay Range: $16.48 - $23.69 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit **********************************

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Benefits available day 1 Schedule-Days 7a-3:30 pm On Call Rotation Role: The Senior Maintenance Technician position is responsible for the overall maintenance of all of the Organization's properties and facilities. Qualifications: • High School Diploma/GED or Trade School training; experience may be considered as a substitute for education • Minimum of three (3) years' experience in general maintenance and/or maintenance/repair of equipment o Electrical circuitry and basic electrical principles o Knowledge of the NEC and its requirements as it relates to the Organization and its facilities • Able to read and interpret plumbing schematics and knowledgeable in: o plumbing requirements and safety o Ability to properly sweat or cement pipe joints o Knowledge and ability to operate manual or power snake apparatus to clear pipes • Able to lift objects weighing up to 50 lbs. • Able to work with moderate to no supervision, exercising a strong degree of discretion and independent judgment to effectively keep facilities running efficiently • Knowledge of basic safety concerning OSHA and NFPA (National Fire Protection Association; national building code and life safety standards) • Company Driver - Valid driver's license and automobile insurance per Company policy • Ability to travel to off-site locations and transport equipment or supplies using a company vehicle or truck, which may be equipped with video surveillance monitoring. In the event a company vehicle is not available, must have ability to travel to off-site locations and transport equipment or supplies using a personal vehicle or truck (requires supervisor approval). • Well-developed communication (written and verbal) and interpersonal skills • Must be available for on call duty (nights, weekends and holidays) to handle and/or oversee emergencies related to the buildings under his/her charge • Must remain accessible by phone or make clear and definite arrangements for emergency coverage Job Responsibilities: • Oversees and maintains building and repairs as directed by the Facilities Manager. • Oversees contractors for HVAC and other disciplines as directed and oversees the bid process on major repairs or purchases. • Oversees the maintenance of the fire prevention and suppression equipment ensuing compliance with all Regulatory Agencies. • Submits purchase orders and initiates related Capital Expenditure Requests for approval, as directed. • Monitors and maintains HVAC systems to ensure proper service requirements are maintained. Responsible for proper HVAC service and performance requirements of Joint Commission and AHCA in patient care facilities. • Acts as the Company's consultant and advisor to gain the best purchased value of contractor service. • Specifies and recommends service agreements and service frequencies according to accepted parameters for all Regulatory Agencies including OSHA. • Maintains adequate, lean spare parts inventory and maintains a clean and safe shop and storage area. • Assists in routine Facility Department duties as directed by the Facilities Manager. • Performs other duties as assigned. Compensation Pay Range: $19.67 - $28.34 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit **********************************

WHO WE ARE We are VITAS Healthcare, the nation's leading end-of-life care provider since 1978. Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients' lives. Our priority is to care: For our patients, for each other, and for the future. WHAT YOU'LL DO As a patient care administrator (PCA), you will join the senior leadership team for a VITAS service area, ensuring the clinical, financial, and operational aspects of hospice are running smoothly within your purview. You will support all the members of the interdisciplinary team, including nurses, social workers, chaplains, and more. You will coach team members, consult on clinical matters, and lead performance improvement initiatives to elevate the patient experience. WHERE YOU'LL WORK Our PCAs work at a local VITAS office every day, supporting team members as needed. WHAT'S EXPECTED FROM YOU Our PCAs blend leadership skills and clinical expertise to effectively manage their team, ensuring quality and continuity of care for patients. In addition to your RN license and at least four years of healthcare management experience, you'll have the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude. You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life's journey. QUALIFICATIONS Current Registered Nurse License to practice in the state where the VITAS Program is located. Two years of home health and hospice experience. Four years of healthcare management experience. Hands-on fiscal and budgetary experience. Experience managing a team of leaders. PCA Requirements and Qualifications by State: CA Regulation California Standard of Quality Patient Care: Section 5.3 Director of Patient Care Services PCA Requirements and Qualifications Director of Patient Care Services Required RN with BSN or another health related field and 3 years experience within last 5 in hospice, home health, primary care clinic, or health facility and One year in a supervisory or administrative position OR RN with 4 years experience in last 5 in a hospice, home health agency, primary care clinic or health facility and One year in a supervisory or administrative capacity. EDUCATION Bachelor's degree in Nursing or related field from an accredited college or university or the international equivalent preferred. See table above for specific requirements per state.

The Caseworker is that member of patient care operations whose primary function is to assist in providing direct casework services to the patient and family within the hospice program of care. QUALIFICATIONS Qualified candidates will possess a minimum of two (2) years experience in a health-care environment in which the primary job function was community resources utilization which included patient contact. Reliable transportation with adequate insurance coverage for driver and passenger or requires ability to cope with the stress of experiencing repeated loss. Extensive knowledge of community resources within the specific community in which the hospice is located. Knowledge of local, county, applicable state and federal assistance programs. Capacity to work with minimal supervision. Ability to become proficient in company software programs. EDUCATION Bachelor's Degree in Social Work or a related Social Science field from an accredited school. SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: The Team Secretary is responsible for taking and directing phone calls and messages, and processing mail. She/he provides administrative support to the Clinical Manager and overall clerical support for the Clinical Team. Qualifications: • High School Diploma required; Associate's Degree preferred • Previous administrative experience preferred • Excellent typing, organizational, time management and communication (written and verbal) skills • Computer literate with familiarity of Word processing and spreadsheet applications • Customer relations' experience preferred • Medical terminology preferred • Able to remain calm and troubleshoot/handle patient/family crisis situations • Ability to shift priorities • Able to manage the emotional stress of working with terminally ill patients and their families • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting items, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides administrative support for Clinical Manager and Clinical Team. • Orders office supplies and processes mail. • Responds as a professional first-line resource for answering clients' concerns. • Assists with computer, phone, voicemail and service issues. • Updates daily census and prepares weekly IDG paperwork. • Triages physician order calls to appropriate person. • Completes and follows through on requests for Per Diem staff. Follows through with scheduling process per established policy. • Maintains stock forms. Responsible for exchanging revised forms and replacing with new forms. • Sends out and assists manager with reports. • Responsible for physician and team notification of patient expiration, change in location (transfer to hospital, SNF, ALF, home) and revocation. • Performs other duties as assigned. Compensation Pay Range: $16.48 - $23.69 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit **********************************

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: The Intern provides administrative support to a designated business group and participates in designated, business-focused projects; performs research; proposes ideas and solutions. The internship provides an opportunity to learn about the fundamentals of various business functions and interact with other business professionals. Qualifications: * Current enrollment in graduate or undergraduate degree program * Proficiency in MS Office Suite, Outlook, and Internet applications * Strong verbal and written communication skills * Good analytical, prioritizing, and organization skills * Ability to develop and maintain professional, collaborative relationships with business partners * Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment * Self-motivated with critical attention to detail, deadlines, and reporting * High degree of confidentiality Competencies: * Satisfactorily complete competency requirements for this position. Responsibilities of all employees: * Represent the Company professionally at all times through care delivered and/or services provided to all clients. * Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. * Comply with Company policies, procedures and standard practices. * Observe the Company's health, safety and security practices. * Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. * Use resources in a fiscally responsible manner. * Promote the Company through participation in community and professional organizations. * Participate proactively in improving performance at the organizational, departmental and individual levels. * Improve own professional knowledge and skill level. * Advance electronic media skills. * Support Company research and educational activities. * Share expertise with co-workers both formally and informally. * Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: * Supports day-to-day operations developing a general understanding of all aspects of administrative functions including policies, procedures, and processes. * Gains exposure to various business functions specific to business group. * Gathers information and performs research. * Assists with reports, letters, documents and other forms of communication. * Observes processes and makes recommendations for improvements. * Provides assistance with special projects, as needed. * Performs other duties as assigned. Compensation Pay Rate: $16.00 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit **********************************

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Job Profile Summary Role: The Account Development Associate is responsible for all sales and marketing activities designated to increase referrals/admissions and enhance relationships with referral sources. These activities may include, but are not limited to marketing, public relations, education, customer service, and assisting in patient referral functions to assure timely admissions. The ideal candidate will have a passion for hospice care and willingness to learn medical sales (pharmaceutical, DME) and calling on hospital physicians, hospitalist groups, and stand-alone physician offices. Will learn to present education to healthcare professionals and make cold calls into new accounts. Qualifications: · 1- year medical marketing experience preferred, background in health care/social services/customer service considered. · Ability to promote hospice with potential referral sources in competitive areas. · Outgoing personality with excellent communication skills, including public speaking experience. · Valid Florida driver's license and ability to travel within the designated counties · Knowledge of Medicare guidelines, Medicaid coverage, and primary insurance plans preferred. Competencies: · Satisfactorily complete competency requirements for this position. Responsibilities of all employees: · Represent the Company professionally at all times through care delivered and/or services provided to all clients. · Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. · Comply with Company policies, procedures and standard practices. · Observe the Company's health, safety and security practices. · Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. · Use resources in a fiscally responsible manner. · Promote the Company through participation in community and professional organizations. · Participate proactively in improving performance at the organizational, departmental and individual levels. · Improve own professional knowledge and skill level. · Advance electronic media skills. · Support Company research and educational activities. · Share expertise with co-workers both formally and informally. · Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: · Cultivates, expands, and maintains quality professional relationships with new and existing referral sources such as hospitals, physicians, skilled nursing facilities, home health, and companion care agencies and others. · Ability to establish positive relationships within the medical, hospital and long-term care communities. · Builds and maintains professional relationships with the account segments assigned. Includes participation in appropriate interaction with referral sources during business hours, as well as weekends, evenings and holidays as needed to meet identified educational needs. Activities resulting in 90% customer facing time/ · In collaboration with the Account Development Liaison, is responsible for the management of the accounts assigned, ensuring profile information is current and accurate. Completes sales call documentation in the CRM with accuracy · Demonstrates creativity, the desire to learn each account segment, and the willingness to create continued education and visibility in assigned accounts. · Develops and maintains a structured call rotation with all assigned accounts, preventing accounts from becoming neglected. Consistently averaging greater than 50 sales calls per week. · Dedicated to the support of assigned accounts in each 30-day account rotation: Hospital/Facilities/Physicians. Ensuring the accounts assigned receive routine call volume and visibility. · In collaboration with the Account development Liaison, provides education and data updates to referral sources routinely. These include patient updates, referral/admission outcomes, educational material, and statistical analysis. · Provides consistent, frequent communication with referral sources including but not limited to our organizational quality, outcomes, competencies, and clinical criteria and differentiators. · Communicates effectively with the Director of Business Development on identified customer concerns. · In collaboration with the Director of Business Development is committed to learning techniques to assist in the management of account needs. · Represents Chapters professionally during all work-related activities, ensuring that activities are aligned with the program initiatives and goals, as determined by the program Business Development Manager. · Constantly strives to improve the image of the organization in the healthcare community. · Is an active, motivated, productive, professional and positive member of the sales team. · Is an active, engaged participant in the learning process in each account segment assigned. · Consistently meets productivity expectations, completing work and documentation with accuracy and within assigned deadlines. · Performs other duties as assigned. Compensation Pay Range: $60,058.27 - $90,087.92 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit **********************************

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Benefits day 1 Mileage reimbursement Schedule-Monday-Friday-Days This position provides care to participants aged 55 and older in an adult day center and outpatient clinic setting following the regulations and guidelines established for PACE organizations. Qualifications: • High School Diploma or GED • Current Certified Medical Assistant License • BLS Certification • One year of experience working with the frail elderly, long-term care population or end-of-life care preferred. Competencies: • Satisfactorily complete competency requirements for this position. Skills and Knowledge • Must possess excellent communication skills • Must be organized and have excellent time management skills • Proficient in Excel, Microsoft Office, Outlook, and electronic medical records • Must possess strong sense of professionalism, good critical thinking, creativity, flexibility, and excellent problem-solving skills • Must possess high ethical standards • Must be comfortable in self-directed daily work • Strong desire to work in a team-based model of care Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities • Regular collaboration with CNAs, nurses, medical providers, and other members of the interdisciplinary team to ensure patient's clinical care needs are met. • Perform administrative duties including authorizing/scheduling appointments, coordinating transportation services, performing data entry, answering telephones, ordering supplies/stocking inventory. • Coordinating with outside providers/consultants. • Perform clinical duties including taking medical histories, obtaining vital signs/rooming patients, collecting and preparing laboratory specimens, and providing medications or immunizations as directed by a provider. • Assist with transfers and scheduling of follow-up care • Screen incoming calls for referral to physicians and practitioners • Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities. • Supports and demonstrates effective and professional communication with patients and family members. • Works collaboratively with the administrative and operations staff. • Gathers patient data through interview and observation. • Assists patients and families with preparation for examination. • Assists the physician or NP during examination and procedures. • Documents patient data, treatments, procedures, and patient education according to PACE specific policies. • Assists the physician or NP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation. • Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment. • Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit. • Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. • Practices the efficient use of supplies. • Assists business office as needed with reception, scheduling • Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider. • Adheres and assures compliance with PACE specific policy, procedures, value statements and Commitment to Excellent standards. • Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in PACE policies. Compensation Pay Range: $19.67 - $28.34 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit **********************************

WHO WE ARE We are VITAS Healthcare, the nation's leading end-of-life care provider since 1978. Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients' lives. Our priority is to care: For our patients, for each other, and for the future. WHAT YOU'LL DO As a patient care administrator (PCA), you will join the senior leadership team for a VITAS service area, ensuring the clinical, financial, and operational aspects of hospice are running smoothly within your purview. You will support all the members of the interdisciplinary team, including nurses, social workers, chaplains, and more. You will coach team members, consult on clinical matters, and lead performance improvement initiatives to elevate the patient experience. WHERE YOU'LL WORK Our PCAs work at a local VITAS office every day, supporting team members as needed. WHAT'S EXPECTED FROM YOU Our PCAs blend leadership skills and clinical expertise to effectively manage their team, ensuring quality and continuity of care for patients. In addition to your RN license and at least four years of healthcare management experience, you'll have the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude. You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life's journey. QUALIFICATIONS Current Registered Nurse License to practice in the state where the VITAS Program is located. Two years of home health and hospice experience. Four years of healthcare management experience. Hands-on fiscal and budgetary experience. Experience managing a team of leaders. PCA Requirements and Qualifications by State: CA Regulation California Standard of Quality Patient Care: Section 5.3 Director of Patient Care Services PCA Requirements and Qualifications Director of Patient Care Services Required RN with BSN or another health related field and 3 years experience within last 5 in hospice, home health, primary care clinic, or health facility and One year in a supervisory or administrative position OR RN with 4 years experience in last 5 in a hospice, home health agency, primary care clinic or health facility and One year in a supervisory or administrative capacity. EDUCATION Bachelor's degree in Nursing or related field from an accredited college or university or the international equivalent preferred. See table above for specific requirements per state.

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: The Chaplain provides a wide range of spiritual services to patients and families enrolled in any of the Company programs. The Chaplain also provides spiritual support to the staff and volunteers of the Company. Qualifications: * * If hired after 5/26/2024, Master's degree required. * If hired prior to 5/26/2024, Bachelor's degree in Divinity or related Degree from an accredited institution required. * Ordination or commissioning/endorsement from an ordaining body recognized by the Endorser's Conference, Veterans Administration that demonstrates the candidate has standing with the organization; ordination must be obtained within 12 months of hire * Documentation that demonstrates the candidate is in good standing with faith group or professional affiliation group with no ethical charges current or pending * One unit of Clinical Pastoral Education (CPE) accredited by the Association for Clinical Pastoral Education, Inc.; or in process within six (6) months of employment/position * Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system preferred; appropriate computer skills required * Health care experience preferred * Mobile Driver - Valid driver's license and automobile insurance per Company policy * Ability to travel and have reliable transportation * Must be able to physically access (i.e., navigate stairs and narrow spaces, endure heat and lack of air conditioning) any home, hospital, nursing home and/or assisted living facility (ALF) * Must have the endurance to manage demands of a hospice care field work position (i.e., time, travel, home/facility arrangements, stress, etc.) * Must be able to communicate clearly in English Competencies: * Satisfactorily complete competency requirements for this position. Responsibilities of all employees: * Represent the Company professionally at all times through care delivered and/or services provided to all clients. * Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. * Comply with Company policies, procedures and standard practices. * Observe the Company's health, safety and security practices. * Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. * Use resources in a fiscally responsible manner. * Promote the Company through participation in community and professional organizations. * Participate proactively in improving performance at the organizational, departmental and individual levels. * Improve own professional knowledge and skill level. * Advance electronic media skills. * Support Company research and educational activities. * Share expertise with co-workers both formally and informally. * Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: * Develops a spiritual care plan in conjunction with the interdisciplinary group based upon patient/family spiritual traditions and spiritual assessment results. * Provides appropriate spiritual care and initiates interventions necessary for resolving care plan issues. * Implements the spiritual care plan through personal contact and/or enlistment of Spiritual Care Volunteers, local clergy or other counselors as may be appropriate in each circumstance. * Monitors implementation of the spiritual care plan and reassesses as needed. * Maintains documentation in manner reflecting timeliness, completeness, accuracy, legibility, clarity of goal, assessment and plan. * Provides appropriate spiritual care in accordance with Company philosophy and policies, procedures, and standards of practice. * Acts as liaison between the Company and local clergy and congregations in the interpretation of the Company mission and programs. * Attends and participates in interdisciplinary team meetings, assists in developing care plans, facilitates understanding of spiritual aspects of care and provides team with spiritual care objectives. * Performs other duties as assigned. Compensation Pay Rate: $10.00 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit **********************************

* Develops treatment plan, using individualized needs assessment, depending on goal of therapy. * Instructs patients individually or in groups in prescribed instrumental or vocal music and music projective techniques such as guided imagery, progressive relaxation, or awareness of conscious feelings. * Studies and analyzes patients' reactions to various experiences and adjusts care plan as needed. * Documents visits and other activities on VITAS documentation. * Participates in team meetings as requested. QUALIFICATIONS * Qualified candidates will possess a minimum of two (2) years prior relevant experience in a healthcare setting. * Hospice experience preferred. * Board certification (MT-BC) by certification board for music therapists (CBMT). EDUCATION * Bachelor's degree in music therapy from an accredited institution approved by American Music Therapy Association (AMTA). SPECIAL INSTRUCTIONS TO CANDIDATES * EOE/AA M/F/D/V

Maintain Policy and Procedure Manuals. Manage the Human Resources functions of the office. Manage inventory of office supplies and equipment to include cellular phones, office keys and inventory. Coordinate office repairs and maintenance, including office machines and supply vendors. Participate in Administrator on Call rotation. Manage and supervise office staff including but not limited to the courier, office clerk and receptionist. QUALIFICATIONS Qualified candidates must have at least two years experience in human resources, administrative services and general finance. Healthcare experience preferred. EDUCATION College Degree preferred SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V

WHO WE ARE We are VITAS Healthcare, the nation's leading end-of-life care provider since 1978. Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients' lives. Our priority is to care: For our patients, for each other, and for the future. WHAT YOU'LL DO As a hospice social worker, you will provide emotional and logistical support to patients and their loved ones during an important and vulnerable time. You will ensure VITAS patients reach the end of life with their affairs in order, honoring their wishes for finances, funeral arrangements, and more. Their loved ones will trust you to help them navigate the grieving process. Whether you're granting an end-of-life wish or simply listening to a patient's stories at their bedside, your actions-large and small-will make a meaningful difference in the lives of patients and their families. WHERE YOU'LL WORK Each day is different for our social workers. You will spend most of your time caring for hospice patients wherever they call home, which may be a private residence or an assisted living/skilled nursing facility. About once a week, you'll come to the office to meet with the rest of your interdisciplinary team: the RNs, physicians, chaplains, and fellow nurses who work together to provide 360-degree support to the patients and families we serve. WHAT'S EXPECTED FROM YOU VITAS social workers honor the trust of our patients and center others in their work. In addition to having your social work license, reliable transportation, and at least one year of social work experience in a health care setting, you'll approach your work with the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude. You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life's journey. JOB REQUIREMENTS * Ability to travel per job requirements. * Thorough knowledge of community resources or the desire/ability to obtain this knowledge. * Knowledge of key psychosocial issues prevalent with terminally ill patients and their family/caregivers, including the knowledge of effective psychosocial interventions to address those issues. * Capacity to relate and work well with others as a member of an interdisciplinary team. * Excellent listening and communication skills. * Ability to be an effective patient and family advocate- both within the patient/family unit, within the core IDG, and within community agencies and the like. * Provide emotional and psychological support to patients and families. * Offer counseling and crisis intervention services. * Provide bereavement support and grief counseling. * Educate patients and families on the emotional and psychological response to the illness progression QUALIFICATIONS * Masters of Social Work required from a school accredited by the Council on Social Work Education, unless grandfathered in per the 2008 Medicare Hospice Condition of Participation * At least one year social work experience in a health care setting. * Experience as a social worker with the terminally ill and their families, preferred * Experience in providing counseling and support to patients and families. * Empathy and compassion in dealing with seriously ill patients and their families. * Equivalent experience of licensure may be considered where allowable by State Regulations. (i.e. a BSW in FL or WI) License and/or Certification if required by State Minimum State Requirements for the following states: AL:Licensed Bachelors of Social Work (LBSW) CA: BSW cannot be used as the core SW. CT: Licensed Master Social Worker (LMSW) DC: Licensed Graduate Social Worker (LGSW) DE: Licensed Baccalaureate Social Worker (LBSW) FL: BSW GA: Licensed Master Social Worker IL: Licensed Social Worker (LSW) MO: Baccalaureate Social Worker (BSW) NJ: Licensed Social Worker (LSW) OH: Licensed Social Worker (LSW) PA: Licensed Social Worker (LSW) TX: Licensed Baccalaureate Social Worker (LBSW) VA: Licensed Social Worker (LSW) WI: Social Worker Certificate SPECIAL INSTRUCTIONS TO CANDIDATES * EOE/AA M/F/D/V #LI-MS1