Charger job description

Join a team of more than 32,000 team members, comprised of our home office and over 229 clubs and 7 distribution centers. We're committed to delivering value and convenience to our Members, helping them save every day on everything they need for their family and home. BJ's Wholesale Club offers a collaborative, team-oriented environment where all team members can learn, grow and excel.
$1,000 Sign on Bonus!

The Person in Charge works closely with the Club Manager and Assistant Club Manager in providing leadership and direction within the club while driving club performance by maintaining policies and procedures, delivering a positive service experience to Members, and providing leadership and direction. Acts as a key holder for the club. The manager is responsible to function as the Manager on Duty (MOD) as assigned. While MOD, the manager has responsibility to manage the entire Club, including all Club departments, to ensure excellent Member engagement, to address all concerns brought to the MOD's attention, and to escalate any concerns, as appropriate.

Leadership:

• Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. • Lead through change. Model leadership competencies to build credibility and act as a champion for business growth. • Communicate effectively. Provide the information teams require to be successful. • Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. • Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability.

Team Members: • Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance. • Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate. • Ensure a safe and positive environment and experience for the team members. • Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.

Members:

• Guarantee service excellence through all points of contact. • Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. • Ensure a safe and positive environment and experience for the members. • Daily commitment to GOLD Member Standards • Greet, Anticipate, Appreciate (GAA) • Fast, Friendly Full, Fresh, Clean

Club Standards: Lead teams to deliver GOLD club standards daily. • Define and model GOLD- Grand opening look daily • All items stocked and promotional plans executed • Maintain visible accurate signage • Clean and organized, inside and out . Perishable areas stocked and rotated with cold chain maintained

Know Your Business:

• Acquire a deep knowledge of key metrics and reporting for total club and department performance. • Drive performance and profitability by using reporting to identify trends and areas of opportunity. • Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics. • Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets.

Major Tasks, Responsibilities, and Key Accountabilities

• Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction, and validating results. • Maintains deep knowledge of club policies and procedures across all areas of the club. • Provides leadership and direction, and manages day-to-day operations of Fresh (meat, produce, deli, bakery), Front of House Departments (tire bay, gas station, member service, frontline, membership fee income, and maintenance departments), overall merchandising, signage, recovery, and receiving within the club. • Works closely with the Fresh Manager, Meat Manager, Front End Manager, and Night Manager to validate and ensure that all sanitation, food safety, and Team Member safety policies and procedures are in place and being effectively executed. • Escalates issues as appropriate to Home Office or the Club Manager as needed. • Responsible for the effective communication of department activities and Home Office initiatives to club Team Members. • Responsible for the effective communication and partnership with regional business partners. • Continually monitors member service levels and ensures a positive service experience is delivered to all Members. • Assesses Team Member performance, provides actionable feedback and coaches, teaches and develops talent. Assists in onboarding, training and performance management. • Learns quickly and adapts to change. Effectively communicates to team members to enable them to do their jobs effectively by sharing necessary information, explaining the "why's", and keeping messaging simple. • Exhibits strong decision-making capabilities that align with the Company's strategic priorities and support the achievement of club operational goals and objectives. • Operates forklift in a safe and efficient manner. • Maintains all club policies and procedures. • Regular, predictable, full attendance is an essential function of this job. • Performs other duties as assigned, including working in other departments as needed.

Qualifications:

• Previous retail experience in a retail store, supermarket, or warehouse required. • A strong drive for results and solid work ethic is required. Must be honest, straight-forward and committed to providing high levels of service to members. • Excellent communication skills required. Must be able to lead and motivate a large team. • Basic computer knowledge (MS Word, MS Excel, Email) required. • High school diploma and/or college degree preferred. • Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results. • Forklift operator required. • Open shift availability required. • At least 18 years of age.

Environmental Job Conditions:

• Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which may also require bending, pulling, reaching, climbing and/or stooping. • Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects in excess of 30 pounds with assistance. • Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.

This job posting is for employment at an independently owned and operated franchisee of Denny's.

PIC

Being a PIC is a responsibility that is very important. This is one of the steps that will help with career advancement. This position is to be held as acting manager and you will be required to follow management procedures and policies. At any time any of these policies are violated, you may be removed from this position.

There are specific requirements that must be done and you will be reviewed on.

* Guest Service
* Associate Direction
* Sanitation
* Cost Control
* Following direction by management
* Follow up of assignments both self and associate.

This is just the beginning.

You must maintain the highest guest service and coach and guide all associates.

In the beginning, you will have the task of running the shifts. As you develop, you will be given additional assignments.

The following must be done every shift:

* Pre-shift walk Through, This must be filled out and delegated to associates for the shift.
* Temperature charts must be completed. Please take appropriate action if there are issues. Make sure that the information is left in the manager's log for the am manager to address.
* Host, Servers, Cooks, Dishwashers and Bus persons that you may assign must complete all deep-cleaning assignments. Follow charts and organize time to have all completed in a timely manner.
* Make sure all associates that require breaks, including cooks are taken.
* Labor must be monitored to be at or below the goal set for each shift by the manager for your pm shift. Watch closely that people are not clocking in

early or staying past their shift without your knowledge.

* A manager must approve overtime. If you must run OT you need to leave an explanation in the logbook with an email to the ADO.
* Drawers and deposits must be accurate and timely.
* All paperwork must be audited and totaled with your signature. This includes discounts, credit cards when auditing the cash drawers.
* You must walk through the storage areas have pulled all empty boxes and reorganize as necessary. The floors must be free of all food and garbage at all times.
* Make sure the front of house is clean and organized at all times.

This can all be done if you organize your time.

You must never discuss any person's performance with any associate. All conversation that needs to be addressed must be done with a manager. We will take appropriate action to correct the issue. Do not take it in your own hands. If it is severe, write a statement, note in the logbook, and send associate home if directed to by manager.

Please make sure you are ready to take this responsibility.

Additional Information

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Denny's, Inc. This means the independent franchisee, and not Denny's, Inc. is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Denny's, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not Denny's, Inc., will be your employer.

This job posting contains some general information about what it is like to work in a Denny's restaurant, but is not a complete job description. People who work in a Denny's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.

Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.

The Person In Charge oversees the entire store, ensuring that all PCC policies and procedures are followed. They provide and model excellent, professional customer service. They supervise the front end, overseeing the schedule and job responsibilities of Cashiers, Helper Clerks, Courtesy Clerks and other staff. They protect the safety of staff and customers and security of PCC property.

View Ridge is a small neighborhood located 7 minutes from the University of Washington! Great for students or anyone who lives near the UW. Nearby neighborhoods: University District, Sand Point, Ravenna, Windermere, Hawthorne Hills, Bryant, Wedgwood, Laurelhurst, Roosevelt

PCC is committed to building teams that represent and celebrate our diverse communities. Candidates who identify as Black, Indigenous, People of Color and LGBTQIA+ candidates are strongly encouraged to apply!
Address

6514 40th Ave NE

Main Job Responsibilities

* Models and provides excellent, professional customer service
* Oversees the entire store ensuring that all PCC policies and procedures are followed
* Supervises the frontend; oversees the scheduling and job responsibilities of Cashiers, Grocery Helper Clerks, Courtesy Clerks and other grocery staff
* Provides support, training, and coaching to staff
* Handles security issues carefully and responsibly
* Maintains orderly appearance of register area and ensures department sanitation cleanliness and safety standards are met
* Protects the safety of staff and customers and the security of PCC property
* Handles daily use and any problems with equipment properly and ensures adherence to store standards
* Cashiers when needed
* Closing PIC's are responsible for counting down tills and other tasks as required
* Ensures department sanitation, cleanliness and safety standards are met

Qualifications and Skills

* Proven ability to provide excellent, professional customer service
* Available to work a variety of shifts, including evenings and weekends
* Excellent leadership, teambuilding, and communication skills
* Ability to quickly assess situations and think of creative solutions
* Ability to operate an electronic register - must demonstrate basic math skills, ability to handle money accurately, and be proficient at 10-key
* Excellent attention to detail, multitasking skills, and organizational skills required
* Previous retail or public customer contact experience and background in cashiering/retail grocery industry required
* Must be able to meet physical demands of position including standing, bending, twisting, repetitive motion, and lifting 10-40lbs regularly
* Must be at least 18 years of age

Behaviors and Competencies

PCC is a company where culture and values are at the heart of who we are and what we do. Everyone at PCC is expected to:

* Collaborate
* Demonstrate Kindness
* Focus on the customer
* Instill trust
* Value diversity

In addition, leaders are expected to:

* Build Effective Teams
* Ensure Accountability
* Inspire Others

Comp Details

$26.50 / hour

Benefits and Perks

* Competitive Medical, Dental, Vision, Disability and Life Insurance
* Paid vacation and sick time
* 15% staff discount
* Free membership in the co-op and access to all member benefits
* Reduced rate on ORCA cards
* Retirement plans
* Free PCC Cooks classes plus access to the entire library of archived recorded classes
* Education support and development opportunities
* Access to employee assistance programs