Charles Schwab provides a platform for people to achieve better financial outcomes. With the idea of putting the client first, Charles Schwab offers a contemporary, full-service approach to helping investors build and manage their investments. The company provides investment-related products, services, and sophisticated financial planning, which combines the best of what people and technology have to offer.
When Charles Schwab came into existence 45 years ago, the company committed to investors. Even today, that commitment continues. The company believes that its success stems from when they're able to get investing right for the clients. That way, they're able to achieve their goals and be in control of their financial future. While lots of companies may say they put the client first, Charles Schwab works hard to keep the clients' best interest at the heart of everything they do.
As a result, the company was once again selected as one of FORTUNE's Top 50 World's Most Admired Companies for this year. But above all, the company knows it would not be where it is today without the help of its employees. By being recognized for this award, the company then recognized its employees for their hard work.
Diving Into the Values at Charles Schwab
The purpose at Charles Schwab is to help clients reach their goals through passion and integrity. This allows people from all levels of income and every stage of life to have the option of investing for their future. At Charles Schwab, they believe investing for the future is one of the most important things people can do for themselves and their families. That's why they take their values so seriously.
These values aren't just decoration for the office. The people at Charles Schwab identify with the values and carry them out every day. "Schwab is a great place for people to work who don't have a traditional financial services background, who are returning to work after maybe starting a family or even veterans because we have a tremendously supportive environment," said Amy Reback, Vice President and Regional Market Executive. "We are a company made of real people and we will train you to know as long as you have a passion for what we do and a passion for serving clients we can train the rest."
The Culture at Charles Schwab
Stepping Into the Client's Shoes
The culture that has been implemented at Charles Schwab is one that really tries to understand the client's perspective. They call it "Seeing through the clients' eyes." This philosophy is based on the fact that the company believes in providing quality service, not sales. It's what drives the company's innovation and growth.
Employees say that this means to put yourself in their shoes. To literally take off your boots and put on someone else's loafers. Others say it directly correlates with the golden rule. This culture drives employees to really think about every action they take. They stop to really take into account if they would appreciate that decision or idea if roles were reversed.
The culture of service is also based on everyone working together as one team and seeking out challenges. The culture is what separates Schwab from the competition and makes it such a great place to work. "I chose Schwab because they supported me right away in getting licensed. I was really looking for growth and opportunity, a place where I could build a career. I've now been here for 12 years," said Taeshima White, Managing Director.
The Benefits at Charles Schwab
Financial Advice on the Company's Dime
Since its inception, management at Charles Schwab has been building a business with a purpose to help clients with their financial futures. But the same goes for the employees who work there. By investing in the employees, the company strives to help employees stay healthy while providing complimentary financial advice. That advice is specific to:
But as stated above, your financial health isn't the only thing the company promises to improve. With the Schwab's Everyday Wellness program, employees receive opportunities to become more aware of their health. The company believes that when employees are the best versions of themselves, they're better at work, home and in the community. Through this program, you're also able to earn up to $550 in Wellness Rewards.
The company is also focused on helping you grow, whether that means professionally or personally. Through the education reimbursement, you're encouraged to pursue business-related education and training, and then you'll be reimbursed for any expenses you accrue. Additionally, Charles Schwab offers mentoring and job shadowing opportunities for employees. Through this program, you'll have access to on-the-job training and support.
The Internship at Charles Schwab
Getting Your Start
The Schwab Intern Academy provides juniors, rising seniors, and graduate students the opportunity to experience Schwab's culture of service while challenging them with a structured blend of learning programs, team-building activities, networking opportunities, and enriching work projects.
The 9-week program provides a platform for interns to work on actual business projects while receiving business-specific experiences. The interns are split into their own cohort groups that help them learn about Schwab's purpose, brand and the focus on client advocacy and community service. Through these groups they can work on individual strengths, learn how to invest their money wisely and develop a career plan. Many of the interns at Charles Schwab receive an official offer for a full-time position at the end of the internship.
"I chose Schwab because of the friendly and collaborative work environment that I saw here as an intern," said Allison Healy, software development engineer. "I knew that Schwab was the right place for me to start my career."
