Charles Schwab jobs in Phoenix, AZ

Your Opportunity START DATE: February 9, 2026 At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As a Client Banking Services Professional, you are at the forefront of the client experience, delivering outstanding customer service to our Charles Schwab Bank clients calling for assistance. You will field 40-60 inbound calls every day, providing subject matter expertise on the following banking products and services: deposit accounts, online account management and bill pay, money movement, mobile banking, and debit cards. This is a phone-based role requiring the use of multiple computer applications and dual monitors. What you have Required Qualifications * Minimum of 1 year of work experience, which may include volunteer experience, internships, or other roles in an office environment. * You will be working a set shift which may include weekend or evening hours. Please speak with your Talent Advisor for more information including shift differentials. * Ability to multi-task with demonstrated experience in using multiple computing applications simultaneously. * Ability to work in the office up to 75% - 100% of the time, as required. Preferred Qualifications * Active listening skills along with the ability to engage in open-ended dialogue to gain a thorough understanding of the client's financial needs. * Dedication to resolving a variety of complex client inquiries both through technology and by working closely with business partners within Schwab to identify efficient and effective methods to meet client goals. * Ability to establish rapport with clients over the phone to create long term relationships with Schwab. * Desire to be part of a supportive and collaborative team. * High attention to detail to adhere to extensive bank policies, procedures, and guidelines. * Drive to learn from a dedicated team manager focused on helping you reach clear performance objectives by providing leadership support and on-the-job learning. #campus

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Commercial Servicing is hiring Customer Care Professionals for our Inbound Program Administrator Servicing Phone Teams (Tier 4). As a Customer Care Professional, you add incremental value on every interaction with a stated outcome of exceptional feedback from our customers and increased customer loyalty. You will be responsible for evaluating and analyzing account information and recommending tailored solutions to the client, including relevant products and services and membership privileges. Other responsibilities include continuously improving on the customer experience, building rapport, understanding customer needs, and handling objections. You will provide extraordinary customer care by responding to questions concerning accounts in a fast-paced, structured customer care environment. **Responsibilities may include:** + Implementing Customer First Call Flow on a consistent basis, understanding and delivering on Customer First behaviors and principles + Providing expert level service to major corporations regarding all aspects of Corporate Card programs, including general account maintenance, 1st level troubleshooting with American Express tools, consultation on various products, etc. + Demonstrating the ability to address immediate client need and provide relevant value to the client; while engaging in a consultative conversation ensuring you are adding value to each call + Primary contact for assisting with web-site navigation and MIS reporting/maintenance + Encouraging expansion of card programs through focused sales strategies and enrollments + Continuously improve on the customer experience, including building rapport, understanding customer needs, handling objections, and streamlining the experience for the Program Administrator. + Provide extraordinary customer care by responding to questions concerning accounts in a fast paced, structured customer care environment + Document necessary account information according to established policies and procedures **Minimum Qualifications:** + 2 years experience servicing clients with proactive solutions that grow relationships by demonstrating proven relationship building, consultation, problem solving and analytical skills + Passion for servicing clients with proactive solutions that grow relationships by demonstrating proven relationship building, consultation, problem solving and analytical skills + Exceptional interpersonal and relationship building skills with the ability to analyze and assesses the needs of the clients + Excellent communication and written skills + Strong flexibility and adaptability to manage multiple tasks within stringent time frames while maintaining accuracy + Work independently in a structured environment with minimal supervision Effective and accurate decision-making skills + Strong computer literacy accessing numerous applications during any one transaction and expert internet navigation skills required + Working knowledge of MS Office product Additional Information Location: Hybrid- American Express Phoenix Service Center (Canyon) Hours of Operation: Monday-Friday 6am-6pm MST **Qualifications** Salary Range: $20.00 to $22.75 hourly bonus benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Customer Service **Primary Location:** US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25020670

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The Enterprise CRM Solutions team was created in 2024 as part of the company's Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The Enterprise Customer Relationship Management Solutions (ECRMS) team creates solutions for the Sales and Customer Domain via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise. You will be a key member of the ECRMS Business Planning and Partner Management team that will collaborate and partner with business stakeholders, Tech strategy and portfolio management team, Engineering as well as Product teams to understand business initiatives, Report on the Product Roadmap delivery, prioritize the platform Priorities, participate actively in Annual planning. This role will report to the Acting Director of Business Planning & Partner Management, within the ECRMS organization **How will you make an impact in this role?** + The Manager - Digital Portfolio Management will be leading and managing the annual investment planning for ECRMS team. + Manage prioritization of business initiatives in Partnership with Engineering, product and Tech Strategy and transformation team. + Conduct financial forecast discussions with business unites in coordination with Engineering & Product ECRMS Sales teams. + Reconcile financial details across planning and execution systems, investigating and resolving discrepancies + Coordinate, communicate and facilitate the progress of all strategic business initiatives committed at platform level. + Will be leading the portfolio reporting focused on Capacity planning & management across all lines of business and will provide optimization recommendations. + Will be leading the management of Rally governance, Agile compliance, Workspace management, Software cap attestation. + Will be managing ECRMS Sales forecast in our project planning tools, coordinating between lines of business, Product and Engineering teams. + Partner with other portfolio teams to adopt best practices, identify opportunities in Analytics internal data tools to understand measure success and impact to critical metrics + Will be crafting visually impactful presentations to tell a compelling story. **Qualifications:** + Degree in business management or economics, Advance Degree preferred. + Should be comfortable providing your point-of-view and communicate clear recommendations to Senior Leaders. + Hands on experience in Microsoft office suite - PowerPoint decks, Advanced excel. + Excellent written and verbal communication skills with an experience of working closely with all levels of the organization. + You are collaborative, excellent relationship builder and should be able to influence without authority. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Technologies **Primary Location:** US-Arizona-Phoenix **Other Locations:** US-New York-New York, US-Florida-Sunrise, US-Georgia-Atlanta **Schedule** Full-time **Req ID:** 25018535

Salary Range\: $20.00 to $33.05 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment. If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here's your chance to become a highly skilled Travel Consultant. Here's just some of what you could be doing every day. How will you make an impact in this role? Deliver world-class customer service in an in-bound, high-volume travel call servicing environment Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements Understand our customer needs through consultation to deliver innovative and extraordinary interactions Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements Communicate new and existing product offerings and value propositions relevant to the Card Member Always put the Card Member's experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand Minimum Qualifications: 1 year experience in tourism, travel, or cruise and tours High-end customer service or sales roles experience Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member's communication style Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week Additional Requirements: This is a hybrid role, and candidates must be able to work in the office a minimum of 3 days a week Flexibility to work anytime between 5\:00am-2\:00am including weekends Location\: 18850 N 56th Street, Phoenix, AZ 85054

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **About the Internal Audit Group at American Express** Our Internal Audit Group is a worldwide function with 300 team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies. **ow will you make an impact in this role?** **How will you make an impact in this role?** The Director of Audit will lead the function responsible for providing strategic support of department-level change initiatives related to enterprise risk framework updates, audit process and system changes, and skills development. This role builds alignment between the internal audit function and enterprise risk management priorities to drive consistent implementation of new audit methodologies, tools, and risk coverage approaches. **Key Responsibilities:** + **Audit Portfolio Support:** + Serve as a central point of contact and coordination for Audit Leader Portfolios, Professional Practices and Risk Transformation PMO to ensure consistency and completeness in audit change execution risk coverage. + Partner across the Change Director Community to operationalize and update risk universe components, including risk statements, control expectations, and testing approaches standards. + Facilitate the implementation of enterprise risk framework changes into audit practices. + **Change Management & Implementation:** + Lead planning and execution of change initiatives related to updates in enterprise risk frameworks, taxonomies, and associated control libraries. + Oversee change management strategies and communications to ensure successful adoption of new tools, templates, or methodologies + Partner with Product Management, Professional Practices, and Technology teams to drive rollout of new audit platforms, enablement tools, and automation capabilities. + **Stakeholder Engagement & Governance:** + Collaborate with key stakeholders in Risk, Compliance, Technology, and the Business to stay ahead of enterprise changes impacting the audit approach. + Represent the audit team department in cross-functional forums related to changes being driven from Project ACE and Project Guardian risk taxonomy governance, control standards, and risk oversight initiatives. + **Enablement & Training:** + Work with Audit Training and Professional Practices to ensure timely enablement of audit staff on changes to risk frameworks, tools, and processes. + Lead knowledge-sharing sessions and develop communications to support upskilling across the department. + **Reporting & Monitoring:** + Establish metrics and dashboards to monitor adoption and effectiveness of implemented changes. + Provide updates and recommendations to senior leadership on risks, dependencies, and opportunities for continuous improvement. **Minimum Qualifications:** + Bachelor's degree in accounting, Finance, Business, or related field + 8 years of experience in internal audit, risk management, or controls. + Strong understanding of risk frameworks control assessment processes, and internal audit methodologies. + Proven track record leading complex change or transformation efforts within large, matrixed environments. + Exceptional stakeholder engagement and communication skills. **Preferred Qualifications:** + Financial Services experience + Experience with audit tools and technologies, risk/control libraries, and agile methodology. + Professional certifications (e.g., CIA, CPA, CISA, CRMA) **Qualifications** Salary Range: $123,000.00 to $215,250.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Internal Audit **Primary Location:** US-Arizona-Phoenix **Other Locations:** US-Utah-Sandy, US-New York-New York **Schedule** Full-time **Req ID:** 25022799

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Internal Audit Group (IAG) plays a critical role within Amex with our mission to protect and enhance the overall organization. We are committed to continuous improvement with our Winning Aspiration to be a world class internal audit function that: Leverages data and analytics to expand the breadth, depth, and quality of assurance. Delivers valuable risk insights that challenge the status quo and leverages external perspectives. Develops great leaders who can influence and inspire. Collectively, IAG's strategic initiatives, combined with our greatest asset - our people - enable IAG to utilize advanced data analytic capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers. We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment. Our Internal Audit Group is a worldwide function with 300 team members and offices across nine countries within American Express. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies. **How will you make an impact in this role?** The Manager, Project & Change Management within the Audit Department plays a critical role in managing change initiatives within IAG. This role will be responsible for the governance process for audit change initiatives including establishing and directing overall project management practices. The role serves as a central coordinator for change management between Professional Practices, the Audit Teams and the Company's Project Governance function. This role will also act as a change lead for leading certain change initiatives. This is an exceptional opportunity for you to showcase and further expand your project and change management skills, internal audit skills, and ability to influence positive change! This is an exceptional opportunity for you to showcase and further expand your control management skills, internal audit skills, and ability to influence positive risk management change! **Key Responsibilities:** + Support the implementation of IAG's project and change management plans in alignment with organizational goals and company project management standards. Ensure deliverables are completed on time and within scope. + Use IAG's established project and change management frameworks, tools, and methodologies to manage stakeholder communications, training plans, and the rollout of change initiatives. + Serve as a primary point of contact for coordinating project and change activities between Professional Practice change leads, Audit Team change leads, and the Company's Project Governance function. + Identify potential risks and issues impacting project or change outcomes, and work with senior leaders to develop and implement mitigation plans. + Maintain dashboards and performance reports to communicate progress, key risks, and benefits to IAG management and relevant stakeholders. + Contribute to the adoption of new technologies, agile practices, and digital tools that improve project and change management efficiency and effectiveness. + Act as the change management lead for designated audit process improvement projects, managing implementation activities and stakeholder engagement. **Minimum Qualifications:** + Bachelor's degree required + 3 Years experience in audit, compliance, risk management consulting or within the financial services/banking industry with knowledge of financial and banking regulations + Strong knowledge of change and project management frameworks with demonstrated experience leading project and/or change management processes. + Strong and effective written and verbal communication skills + Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, a focus on quality, and the ability to work on competing priorities **Preferred Qualifications:** + Experience working within an internal audit department or second-line risk/control function. + Familiarity with audit methodologies and audit management systems. + Strong analytical, problem-solving, and program management skills. + Proficiency in using data analytics, audit management tools, and agile delivery principles is a plus. + Ability to thrive in a dynamic, fast-paced, and evolving environment. + Advanced degree or relevant certifications (e.g., CPA, CIA, CISA, CRMA) preferred. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Internal Audit **Primary Location:** US-New York-New York **Other Locations:** US-Arizona-Phoenix, US-North Carolina-Amex - for internal use only, US-Utah-Sandy, US-Florida-Sunrise **Schedule** Full-time **Req ID:** 25022183

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Looking to join a team in Technology that is dynamic, fast paced and forward looking? Establish a new foundation in Technology Vendor Management in the Technology organization as a Vendor Manager supporting Software. This is a newly established role, based in Phoenix. This role is part of a larger Technology Vendor Management organization that is responsible for the ongoing governance and oversight of strategic third parties covering a broad spectrum of Technology products. We are looking for a candidate with a strong background in vendor management, sourcing, or third-party risk management (specifically focused on technology) to develop effective strategies to engage with external software vendors with the objective of achieving optimal performance and value. This role will be a key relationship position and primary liaison between our vendor partners, our engineering teams and our product delivery teams within Technology. The successful candidate will help develop negotiation strategies, team with internal business partners to negotiate contracts, partner with individual business units to develop a demand forecast, monitor actuals against forecast, monitor vendor performance, and drive cost optimization while maintaining strong vendor relationships. Responsibilities\: Design and execute software RFPs; draft, validate, help negotiate Order Forms/Statements of Work (SoWs), and Master Service Agreements as applicable in support of American Express Technology Business Unit strategies. Articulate business requirements in support of desired contractual or commercial terms and negotiate favorable outcomes. Support ongoing relationship management of key vendor partners in the program, including taking on responsibility for Third-Party Lifecycle Management (TLM). Lead Quarterly Business reviews with our key partnerships and provide ongoing relationship updates and executive briefing presentations to senior leaders at American Express. Provide your expertise and engage with external research companies to understand trends in the industry and create a point of view on competitive pricing, delivery locations, and emerging opportunities/risks. Interpret contractual language to support stakeholder requests and issue/dispute resolution. Responsible for providing initial drafts of contractual terms & conditions, in accordance with AXP's global supplier management standards. Develop a framework to assess capability/strengths of existing and potential vendor partners to support sourcing decisions. Complete analysis, identify trends, and make data-driven decisions. Provide proactive guidance to technology teams across their entire portfolio, including assessment of the competitive landscape, performance measures and other key performance indicators. Minimum Qualifications 1. Bachelor's degree in a related field. 2. 5-7 years of experience with enterprise-wide software vendor engagements (procurement, sourcing, and vendor relationship management). 3. Experience developing, negotiating, and administering enterprise-wide software licensing agreements and models (SaaS, subscription, perpetual) with major vendors such as but not limited to IBM, Akamai, Microsoft, Oracle, SAP, ServiceNow, Salesforce, GenAI vendors, etc. 4. Proven ability to structure and negotiate complex enterprise software license agreements, including renewals and compliance management. 5. Proven experience building strong relationships and connecting with senior leader. 6. Understanding of software development processes and technologies, coupled with insight into the software vendor landscape and competitive dynamics. 7. Ability to thrive in a hybrid office (3x a week) work setting. 8. People leadership and strong interpersonal skills. Preferred Qualifications 1. Program management experience to build strategic roadmaps, facilitate delivery transformation etc. 2. Ability to be assertive and challenge the status quo, while still maintaining strong and effective partnerships. 3. Experience with SaaS and cloud services (certification a plus). Salary Range\: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Your Opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Schwab is uniquely positioned to derive competitive advantage from the use of generative artificial intelligence ("GenAI") to enhance experiences for reps and clients. We envision a future where GenAI is woven into the fabric of how we do business, empowering our human talent and facilitating client interactions. Given the scale of this opportunity, the Retail business has stood up a Retail GenAI business function to coordinate GenAI efforts to maximize the value of our investments, support execution to drive efficient delivery of capabilities, and partner on change management efforts to drive engagement and adoption across the business. This role will report to the Director of Retail GenAI and will be a part of Charles Schwab's Retail Strategy team which is the internal management consulting group for the Retail business. The Retail business is Schwab's primary business unit with 13,000 employees worldwide. Our team of roughly 15 professionals serves as a trusted adviser to the head of the Retail business and the Retail Leadership Team and works on strategic and operational issues at the top of senior management's agenda. Job summary: We are seeking a Manager for the Retail GenAI business function. As a Manager, you will have the opportunity to: * Set Retail GenAI Strategy & Vision * Conduct market and strategic analysis to identify GenAI opportunities. * Define business goals and translate them into a clear product vision. * Establish strategic priorities and roadmap, secure funding and resources. * Align cross-functional teams on execution. Drive Initiative Execution * Design program structure and oversee implementation. * Lead non-technical workstreams (e.g., marketing, legal, compliance). * Support product and technical teams with strategic decision-making. Lead Change Management * Partner on rollout and adoption of GenAI applications. * Collaborate with field enablement to realize productivity benefits. What you are good at: Strategic Problem Solving: Break down complex challenges into actionable strategies. Analytical Decision Support: Identify key data, perform quantitative analysis, and inform decisions. Executive Communication: Craft compelling narratives and presentations for senior leaders. Program Leadership: Plan and execute large, complex initiatives with multiple stakeholders. Adaptability & Learning: Thrive in dynamic environments and quickly master new topics. What you have Required Qualifications: * 2+ years of work experience at a consulting firm focused on strategy-related projects within corporate environments. * Bachelor's degree. * Strong analytical, communication, and presentation skills. * Proficiency in PowerPoint and Excel. * Personal and professional alignment with Schwab's vision and values, with a strong interest in our business * Passion for GenAI and the desire to learn and grow in this area. Preferred Qualifications: * Experience in financial services or technology. * GenAI experience

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We are seeking an upbeat, self-motivated colleague to join our dynamic outbound sales team. As a Tele Sales Consultant, you will build relationships with Business Card Members and recommend American Express solutions based on their needs. The primary focus of the Tele Sales Consultant is to use inside sales to acquire new commercial customers with annual company revenues of $500,000 to $10 million via phone-based selling. The ideal candidate will have the tenacity and endurance to call potential customers using consultative selling skills to provide business solutions to our prospects through the American Express business suite of products. The Tele Sales Consultant must have a discerning eye for business, great executive presence, and interest in continued career growth. Tele Sales Consultants will have the opportunity to be a part of a sales career path program where they can receive mentorship, training, job shadowing, and leadership support to gain experience as they progress in their sales career at American Express. **Responsibilities** : + Make outbound calls to contact business owners with annual company revenues of $500k to $10M, using target lists provided by American Express. + Engage in phone consultations with business owners and decision makers, learn about their needs, and recommend the right American Express Business products. + Maintain high levels of product and service knowledge, clearly communicate appropriate product features and benefits and other elements of American Express Small Business products. + Effectively lead pipeline of prospective customers. + Continuously seek to improve key selling skills, including building rapport, understanding customer needs, handling objections, and closing sales. + Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure, American Express Leadership Behaviors. + Champion of and for compliance within US SME and GCS. **Qualifications** + Inside Sales experience conducting outbound sales calls. + Experience in a cold-calling environment a plus. + Consistent record of growing and maintaining business relationships. + Experience in a highly regulated industry. + Financial and business acumen. + Knowledge of the various sales cycles and stages. + Navigating through multiple digital platforms and web-based tools. + Active listening skills and a consultative approach to client conversations. + Strong phone skills with the ability to adapt a message to multiple audiences at various levels. **Qualifications** Salary Range: $20.00 to $33.05 hourly sales incentive benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25019379

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **Business Unit/Role Specific Info** We are seeking a motivated Undergraduate Intern to join our Technology Risk & Control Project Management team. This internship offers a hands-on opportunity to learn how technology, project management, and risk management intersect in a global enterprise environment. As part of our efforts to transition from one technology platform to another, you'll gain exposure to how large-scale projects are managed securely and efficiently within a regulated organization. Our 10-week Summer Internship Program runs from June to August. This program will provide you with real, on-the-job work experience; giving you the skills and experience to help you accelerate in your studies and future career! **How will you make an impact in this role?** + Conduct assessments to identify potential risk within the organization's technology environments, ensuring that all critical areas are evaluated for security weaknesses. + Monitor technology environments to detect and respond to emerging threats in real-time, minimizing potential security incidents. + Maintain a balanced approach toward risk management practices, ensuring alignment with the organization's overall risk appetite, compliance requirements, and industry best practices. + Support the identification and evaluation of controls, including adherence to existing risk management and compliance frameworks. + Develop and maintain comprehensive risk management documentation, ensuring consistency and standardization across the organization. + Prepare reports and documentation to support risk management activities and compliance efforts for internal stakeholders and leaders. + Conduct risk assessments to determine residual risk within technology environments, identifying areas of non-compliance. + Collaborate and co-create effectively with teams across Technology, Product, and Business to align initiatives with strategic objectives. + Assist project managers with planning, documentation, and execution of activities supporting the platform conversion project. **Minimum Qualifications** + Bachelor's degree candidates with an expected graduation date between December 2026 and June 2027 + Currently enrolled in full-time Bachelor's degree program in Business Administration, Information Technology, Computer Science, Management Information Systems, Risk Management, or a related field. **Preferred Qualifications** + General interest in Technology, Project Management, and Risk Management. + Strong communication, organizational, and analytical skills. + Basic understanding of technology systems, infrastructure, security controls and testing. + Proficiency with Microsoft Office tools (Excel, PowerPoint, Word) or project management applications (JIRA, Azure, Confluence and Sharepoint). **Qualifications** Salary Range: $24.05 to $63.00 hourly sign-on bonus The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counselling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** **Job:** Campus **Primary Location:** US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25022208

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The Global Commercial Services team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The objective of the Global Commercial Services Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk (OR) within Business Unit (BU) processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. Global Commercial Services is looking for a Director of Control Management - Risk Assessment to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. **The Director Control Management - Risk Assessment will:** + Provide additional identification of risks throughout business processes and systems (along with business process owners) + Lead and develop a team of Control/Risk Management professionals across various markets/office locations + Facilitate Business Units in their risk assessments performance (e.g., Risk Control Self-Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates) + Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key Operational Risk (OR) trends, activities, and events to senior management, to facilitate informed decision-making + Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing + Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes + Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping) + Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG) + Champion risk management practices within the business + Be a key thought leader for sharing insights, better practices, themes, etc. across the enterprise **Required Qualifications:** + 6 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities + Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts + Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards + Experience within financial services industry + Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively + Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds **Preferred Qualifications:** + Bachelor's Degree in Finance, Business, Risk Management, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous + Experience in at least one of the following: + Providing identification of operational risks throughout business processes and systems + Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met + Enhancing risk assessments and associated methodologies + Leading independent control monitoring, including identification of control improvements + Identifying areas of risk for intervention, including conducting independent quality assurance and process testing + Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes + Experience leading teams in a fast-paced environment ORMCM **Qualifications** Salary Range: $123,000.00 to $215,250.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** **Job:** Operations **Primary Location:** US-New York-New York **Other Locations:** US-Arizona-Phoenix **Schedule** Full-time **Tags** ORMCM **Req ID:** 25022242

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools. The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division. **Overall responsibilities:** + Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients. + Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction. + Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented. + Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility. + Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs. + The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools. + The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success. + The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions. + The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions **Qualifications:** + Strong track record of identifying and closing complex B2B deals with proven results + Effective communication skills taking a consultative approach to service, sell, entrench and drive success + Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions + Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals + Strong interpersonal skills to identify and share best practices + Experienced at leading and executing on sales strategies, presentations and subsequent negotiations + Strong financial and analytical skills + Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling + Proven as tenacious, focused and results-oriented + Must be able to work in a virtual environment **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25022862

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations. If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey! Focus Contributes to analysis of business, application, and technical infrastructure requirements of the Meeting Technology Team. Supports the design, build, improvement and integration of infrastructure required to support the Meeting Tech business portfolio or infrastructure platform in terms of robustness, scalability, availability and efficiency. Supports initiatives that deliver workable end-to-end infrastructure solutions that enforce to Technology standards. Key Responsibilities * Performs core technical aspects to supports infrastructure implementations, deployments and technologies related to Cisco Cloud Collaboration Technologies, MSFT Teams and Zoom. * Responsibilities include: AV design, Problem management, Incident management, and Change Management * Creates accurate project specifications * Drive proof of concepts to test new capabilities and technologies * Management and coordination of vendor and third-party escalation support * Provide technical input to create, maintain and implement content and standards * Works on prioritized/assigned features for ongoing sprints Education & Experience * Up to 4 years of experience with systems analysis/programming, incorporating: design methodology, Infrastructure operations support or engineering * Experience with a Cisco Cloud Collaboration tools and VoIP Protocols * Bachelor's Degree in computer science, computer engineering, or related field required Knowledge/Skills * Specific technical knowledge in one or more of the following areas: * Cisco Cloud Collaboration Technologies: * Hybrid Calendar * WebEx App formerly known as " WebEx Teams " * Video Conferencing (Cisco TelePresence) * Room OS 11 * Cloud Calling * Control Hub Administration * Site Service Administration * Jabber * VoIP Protocols such as SIP, MGCP, SCCP and H.323 * Video Devices ie. Cisco Room Series, Desk Pro * Microsoft Exchange / Active Directory / Outlook * Analytical skills and technical knowledge to take on service problems of moderate to high complexity * Able to decipher VoIP, Video and Webex topologies * Q-SYS experience and training Technology Core Competencies * Adaptive Communication * Agile Practices * Industry and Company Knowledge * Organizational Change Management * Technical Acumen * Technology Industry Trends This role is hybrid and will require at least 3 days/week in the Phoenix office. Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** Technology Portfolio Management (TPM), within Enterprise Technology Services, powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling decisioning through trusted insights and best in class portfolio and program management. The Associate Portfolio Analyst role presents a dynamic opportunity for a motivated and accomplished professional to manage all aspects of the operating expense base for the Tech Portfolio Management (TPM) organization. As a Portfolio Analyst, you will establish strong partnerships with the TBE leadership team, Finance, and peers across Tech Portfolio Management to ensure the financial success of TPM through sound financial management of monthly operating expenses. This position goes beyond traditional financial analysis and portfolio management, requiring advanced technical proficiency and experience optimizing processes through automation and tooling. Additionally, the successful candidate will require a transformational mindset and the ability to communicate and influence process and tooling requirements to empower new ways of working across TPM with appropriate controls and governance. We are seeking a top performer that is highly organized and an effective communicator. You show up with passion, are not afraid to challenge the status quo and thrive in a fast-paced environment. Responsibilities: * Partners across the team to monitor and track portfolio performance against delivery, cost, budget, resource allocation, forecast, schedule, and quality targets, ensuring the successful execution of the portfolio of tech projects. * Takes ownership in managing and ensuring successful financial, delivery and operational outcomes across the portfolio - leveraging data analytics and insights to gather and formulate status updates and escalating delivery risks when needed. * Collaborates closely with finance teams to ensure alignment of budgets, actuals, and forecasts, maintaining financial accuracy and supporting budget management. * Plays key role in driving continuous improvement of portfolio processes through tooling and automation, identifying, influencing and implementing best practices to enhance overall Portfolio Management efficiency and effectiveness. * Builds strong partnerships across technology, product, finance, and the business to understand stakeholder needs, manage expectations, user requirements and deliver against strategic priorities. * Acts as change agent throughout the organization with an ability to guide individuals and teams through transition while enabling and supporting implementation of process and tool improvements to maximize benefits. Minimum Qualifications: * Bachelor's degree in business administration, Finance, Information Technology, and/or comparable experience; advanced degree preferred. * Advanced technical skills including but not limited to Apptio, Jira, Power BI, advanced Excel, General Ledger, and Amex AI tools (including ChatGPT and Copilot) with experience in leveraging automation to drive data analytics and financial modeling. * Ability to synthesize complex financial data for a non-finance savvy audience. * Strong relationship building with the ability to collaborate and influence without authority. * Demonstrated success navigating change and exhibiting intellectual curiosity to challenge the status quo and support significant transformation for optimal impact. * Proven track record of recognizing potential issues early and working toward thoughtful, solution-focused options. * 3 years of related experience in technology project management, portfolio management, project management with the proven ability to execute tasks quickly under tight timelines. Preferred Requirements: * Ability to execute and maintain high performance under tight timelines and competing demands. * Excellent written and verbal communication; advanced or expert PowerPoint and visual presentation skills a plus. * Self-motivated and adaptable; ability to manage time effectively and thrive in ambiguous situations with limited leadership oversight. * Experience within a large technology, financial services or FinTech environment with a working knowledge of software development processes and Agile methodologies. * Understand linkages between supply and demand spend to provide meaningful, actionable insights and recommendations to ensure targets are achieved. * Understanding of multiple business functions preferred. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Technology **Primary Location:** US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25022893

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit & fraud risk and maintaining our customers' confidence in the security of the products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide world class customer experience. The Digital Risk Products & Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and helps in building the digital products for risk management across customer lifecycles i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card & non card business globally. As a part of this team, you'll work with the industry's best talent to create thoughtful and innovative digital risk platform products that enable our customer facing Risk Products. If you are interested in building innovative digital risk Platform products, it can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Digital Risk Platform Products team. **Key Responsibilities:** + As a Manager - Digital Product Management, one would translate needs of business owners/stakeholders and deliver on the Digital Platform Product roadmap + Envision and design of the next generation of Product that would encompass global consumer and commercial credit risk capabilities spanning limit management, customer management, authorizations and hardship and collections. + Partner with Manager / Director to transform Risk Systems, play a central role in detailing the blueprint, and work in close partnership with stakeholders in Credit and Fraud Risk, as well as external experts to arrive at the best design/solution and oversee its execution. + Work in close partnership with Risk Capabilities and Technology team to deploy next generation risk capabilities, designed for long-term adaptability + Own Platform backlog including, but not limited to, Feature / User story creation, Sprint Planning, Sprint Review, Retrospectives. + Collaborate with Compliance, Legal, Global Banking, and the AXP Privacy Office to deliver defect-free capabilities with the flexibility to meet evolving customer needs while satisfying all relevant regulatory requirements. **Minimum Qualifications:** + Experience and deep interest building robust, scalable, user-friendly Enterprise software systems + Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change + Ability to communicate and interact effectively with internal and external stakeholders at all levels + Demonstrated ability to think outside the box and design industry leading solutions + Prior experience working in Agile, SAFe environments. + Undergraduate degree and 1 year of relevant experience. Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another related field of study is preferred + Experience working with SQL, Hive, Big Query is preferred + Knowledge of Credit Risk management function and Amex data and risk technology platforms is preferred **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** * Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Product **Primary Location:** US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25021251

**Your opportunity** At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Schwab's service team is at the heart of our firm's commitment to helping clients own their financial futures. In this exciting role, you'll learn to educate clients about investment strategies, trading tools, market mechanics, and retirement choices. You'll engage with, and be an advocate for, clients when answering inbound calls, taking ownership, and tackling complex issues to offer the best possible solution. You'll also take charge of your own professional journey by attending the Schwab Service Academy, which provides you with the paid training, study time, and support you need to obtain your Securities Industry Essentials and FINRA Series 7 & 63 licenses. If you are eager to pursue a career in finance, enjoy working in a team setting, and share our passion for serving clients - this role is for you. _We offer a competitive pay and bonus package. Starting compensation for this location begins at $52,800 during training , plus an_ annual bonus opportunity of 10% of your base pay and other eligible earnings. _Employees have the potential to increase their total compensation to $60,280 ($54,800 base, plus 10% bonus opportunity depending on individual/corporate performance) within their 1st year upon obtaining the required Licensing and achieving performance-based pay increases._ **What you have** If you're not a finance expert, that's okay! People coming from many different experiences have found tremendous success here at Schwab. Successful candidates will have a growth mindset, a willingness to learn, and a passion for serving others. At Charles Schwab, we strive to make a difference in people's lives through our innovative solutions and world-class service. **Required qualifications** + Ability to work full time on-site during Schwab's training program (SSA), followed by a hybrid work schedule. + Ability to work various shifts to serve our clients 24/7, including overnight and weekend availability. **Preferred qualifications ** + Previous customer service experience + Previous client relationship experience + Bachelor's degree or higher in Finance, Economics, or related field from accredited university + Ability to adapt to changes in the market and business + Eagerness to learn about finance + Passion for service to clients + Motivation to learn about the securities industry, including the basic principles of equity, option, and mutual fund transactions + Robust communication, influencing and client engagement skills + Desire to be part of a supportive and collaborative team + Shown success navigating multiple computer applications \#campus **What's in it for you** At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: + 401(k) with company match and Employee stock purchase plan + Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions + Paid parental leave and family building benefits + Tuition reimbursement + Health, dental, and vision insurance What's in it for you: At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call ************.

Your Opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship. Schwab Stock Plan Services (SPS) within Workplace Services (WS) provides a variety of solutions to large, public and private companies for the administration of their Equity Compensation plans, including stock options, restricted stock, employee stock purchase programs, and cap tables. The Private Issuer Equity Services segment of our business is supported via strategic partnership with a third-party vendor who specializes in an administration platform for private companies. Our mission is to provide a world-class experience for our clients and to provide the opportunity for the employees of our corporate clients to achieve their financial goals as their company life cycle progresses. The Solutions Architect is a key member of the SPS organization. In this role you will work closely with the sales team, client service teams, product teams, our private equity third-party administration provider and prospects to gain a better understanding of their administrative needs and present solutions from our existing technology suite to meet those needs. This role will focus on the private equity administration space to support the launch of our Private Issuer Equity Services offer. What you'll do: * Quickly learn all aspects of the offer including the business-to-business (B:B) and business-to-consumer (B:C) service model, the administration platform, all aspects of the onboarding process, the conversion process at initial public offering (IPO), and understand how our service offer will change in the coming years as our technology develops. * Partner with sales to present our service and technology offer to private company prospects either in person or virtually. * Lead discovery and consultation conversations with prospects to assess needs and recommend solutions. * Identify non-standard service requests and coordinate with business acceptance, sales, leadership, administration teams, risk and legal to evaluate feasibility. * Support SPS conversion team as well as third party administrator by communicating prospect needs identified during sales process to further support the transition from sales to conversion. * Assist the business acceptance team with request for proposal (RFP) responses. * Participate in product meetings and collaborate with Schwab and third-party administrator's product teams to stay informed on new features. * Assist in training business partners * Stay updated on industry trends and participate in industry conferences. * Provide feedback and insights to product teams when enhancements are identified. What you have To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. Required Qualifications: * Strong communication and presentation skills with an ability to quickly build relationships with prospects, our clients and internal partners * Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics * 10+ years of equity compensation experience in the public and/or private sectors * 5+ years' experience with SPS or similar administrative platforms; and ability to quickly learn technological features and explain those features to prospects * Ability to handle stressful situations and prioritize competing deadlines * Strong business analysis, problem-solving, multi-tasking, and troubleshooting skills with a high attention to detail * Collaborative team player focused on optimal outcomes for clients and prospects * Ability to balance prospect's needs and effectively communicate our service and technology best practices * Ability to travel Preferred Qualifications: * Experience with equity compensation in the private sector * Bachelor's degree * CEP certification

Your Opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. The Specialist, Lending Solutions applies knowledge skills and experience to perform daily bank lending solutions tasks. The role is responsible for handling daily inbound and outbound phone hotline activities and operational tasks related to the Pledged Asset Line product, including transaction processing, money movements, account open and account maintenance support, and general PAL information. Charles Schwab Bank follows the three lines of defense model of risk governance. The Associate, Bank Operations is a first line of defense position for Charles Schwab Bank and assures compliance with all Bank policies and procedures, as well as all applicable state and federal Bank regulations in the context of their responsibilities. What you'll do: Provide inbound/outbound phone support for Bank Lending clients and partners. Activities include but are not limited to: * Handle inbound and outbound servicing phone calls with clients and Registered Investment Advisors (RIAs) * Effectively managing and evaluating risk when reviewing client account money movement and help clients/RIAs help with money movements. * Deliver detailed responses to questions, offering alternatives and ensuring an excellent client experience. * Communicating effectively and delivering work that is detailed and clear in a fast-paced environment. * Proactively educating clients and internal partners on the Pledge Asset Line Product. * Actively listening, assessing client needs, researching information, and providing clients with innovative solutions. * Problem solving and conducting research/special requests using email, telephone, and our internal inquiry system. What you have To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. Required Qualifications: * 2 plus years of client service and/or operations experience specifically in Banking or the Financial Services industry. * Excellent Customer Service skills are required, preferably experience in a large call center. * Experience servicing $2million plus high-net-worth clients * Knowledge of banking regulations and policies required. Preferred Qualifications: * Bachelor's degree or equivalent experience * Experience with lending operations in the banking or mortgage industry * Ability to multi-task, with demonstrated success navigating multiple computer applications simultaneously. * Attributes of an entrepreneurial self-starter; and have a shown ability to deliver excellent client service with the ability to anticipate and resolve problems under your own initiative. * Focused analytical skills and attention to detail to adhere to policies, procedures, and guidelines. * Dedication to resolving a variety of complex client inquires both through technology-based issues and working closely with internal partners. * Desire to gain financial licenses such as the SIE, and FINRA Series 7 & 63 In addition to the salary range, this role is also eligible for bonus or incentive opportunities

The Portfolio Manager Specialist is a senior level position on a FA/PWA team that is responsible for the development, maintenance and oversight of the investment strategy and asset allocation for clients serviced by the team. This role will work within the firms Portfolio Management program. DUTIES and RESPONSIBILITIES: • Leverage the firms Portfolio Management (“PM”) program to open investment advisory accounts and manage their investment strategy on a discretionary basis o The Portfolio Management program is administered by the Portfolio Management Group (“PMG”), a sub-division of the Consulting Group (“CG”) • Supports Financial Advisors in analyzing portfolios and developing advanced PM solutions and strategies based on the clients investment objectives • Lead meetings to discuss investment strategy options and performance • Manage client interaction by participating and driving client prospecting and meetings • Develops and over sees investment functions including, but not limited to the oversight of policies, procedures, reporting and performance metrics via firm approved resources, the development of asset allocation models and implementation of strategy • Makes asset allocation recommendations and sets up the portfolio within the Portfolio Management program. • Critically examines and rebalances current portfolio holdings when necessary • Reviews and develops recommendations as to the appropriate benchmarks for the current asset allocation • This role will not sell, manage, or provide recommendations for any accounts outside of the firms Portfolio Management program (This includes, but is not limited to the any other brokerage program or managed account programs that the firm may offer) Education and/or Experience • College degree or professional certification required • 10 or more years of relevant work experience preferred • Active Series 7, 63 and 65 or Series 7 and 66, or successful completion of Series 7 and Series 66 exams within the time frame provided by applicable company policy • Additional product licenses may be required • Minimum of 5 years FINRA Registration preferred Knowledge/Skills • Financial industry and product knowledge • Effective written and verbal communication skills • Knowledge of applicable compliance rules and regulations and firm policies REPORTS TO: • Market Executive and dotted line to the Assistant Market Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).