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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $41,751 | $20.07 |
| 2 | Boston, MA | $38,424 | $18.47 |
| 3 | Jersey City, NJ | $38,279 | $18.40 |
| 4 | Phoenix, AZ | $37,554 | $18.05 |
| 5 | Lone Tree, CO | $36,989 | $17.78 |
| 6 | Chicago, IL | $36,297 | $17.45 |
| 7 | Ann Arbor, MI | $35,683 | $17.16 |
| 8 | Richfield, OH | $35,506 | $17.07 |
| 9 | Austin, TX | $35,044 | $16.85 |
| 10 | Saint Louis, MO | $34,573 | $16.62 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Service Desk Associate | $122,072 | $59 | - |
| 2 | Customer Service Expert | $106,002 | $51 | - |
| 3 | Customer Liaison | $95,899 | $46 | - |
| 4 | Service Advisor | $70,477 | $34 | - |
| 5 | Customer Retention Representative | $63,971 | $31 | - |
| 6 | Service Officer | $63,402 | $30 | - |
| 7 | Customs Consultant | $62,902 | $30 | - |
| 8 | Service Consultant | $58,955 | $28 | - |
| 9 | Service Writer | $58,564 | $28 | - |
| 10 | Customer Service Executive | $55,107 | $26 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | BlackRock | $39,695 | $19 | 9 |
| 2 | Prudential Retirement Insurance And Annuity Co | $39,684 | $19 | - |
| 3 | Prudential Financial | $39,102 | $19 | 2 |
| 4 | Goldman Sachs | $38,175 | $18 | 10 |
| 5 | State Street | $38,142 | $18 | 21 |
| 6 | MassMutual | $37,904 | $18 | - |
| 7 | Legg Mason | $37,591 | $18 | - |
| 8 | The Vanguard Group | $37,319 | $18 | 18 |
| 9 | BNY Mellon | $37,226 | $18 | 85 |
| 10 | MetLife | $37,225 | $18 | 37 |
| 11 | Ameriprise Financial | $36,694 | $18 | 23 |
| 12 | T. Rowe Price | $36,222 | $17 | 10 |
| 13 | Voya Financial | $36,208 | $17 | 9 |
| 14 | Principal Financial Group | $36,171 | $17 | 16 |
| 15 | Morgan Stanley | $35,551 | $17 | 245 |
| 16 | American Express | $35,163 | $17 | 6 |
| 17 | Citi | $33,880 | $16 | 16 |
| 18 | The PNC Financial Services Group | $33,627 | $16 | 79 |
| 19 | Lincoln Financial Group | $30,966 | $15 | 2 |