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Become A Chart Clerk

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Working As A Chart Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $32,000

    Average Salary

What Does A Chart Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Chart Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Do you work as a Chart Clerk?

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Average Length of Employment
Clerk Supervisor 5.3 years
Clerk Typist 3.7 years
Support Clerk 3.0 years
Chart Clerk 3.0 years
Junior Clerk 2.7 years
Clerk 2.4 years
Office Clerk 2.3 years
Front Office Clerk 2.3 years
Clerk/Assistant 2.3 years
Program Clerk 2.3 years
Employment Clerk 2.0 years
Check Out Clerk 1.9 years
Top Careers Before Chart Clerk
Cashier 13.8%
Volunteer 6.2%
Internship 4.6%
Top Careers After Chart Clerk
File Clerk 5.3%
Cashier 5.3%
Director 3.9%
Scheduler 3.9%
Specialist 3.9%
Cleaner 2.6%

Do you work as a Chart Clerk?

Chart Clerk Demographics

Gender

Female

68.8%

Male

16.7%

Unknown

14.6%
Ethnicity

White

55.5%

Hispanic or Latino

20.1%

Black or African American

10.1%

Asian

9.8%

Unknown

4.5%
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Foreign Languages Spoken

Spanish

100.0%

Chart Clerk Education

Schools

Rasmussen College

12.0%

University of Phoenix

8.0%

Kaplan University

8.0%

Sinclair Community College

8.0%

Sandhills Community College

4.0%

Eastwick College

4.0%

Hawkeye Community College

4.0%

University of Houston

4.0%

California State University - San Bernardino

4.0%

Manhattan College

4.0%

Florida SouthWestern State College

4.0%

Everest Institute

4.0%

Touro College

4.0%

Tennessee College of Applied Technology - Jackson

4.0%

Bryant & Stratton College-Buffalo

4.0%

York College

4.0%

Remington College - Lafayette Campus

4.0%

Cuesta College

4.0%

University of Massachusetts Amherst

4.0%

Essex County College

4.0%
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Majors

Health Care Administration

22.6%

Business

15.1%

Nursing

7.5%

Information Technology

7.5%

Medical Assisting Services

5.7%

Secretarial And Administrative Science

5.7%

Medical Technician

3.8%

Health Sciences And Services

3.8%

Special Education

3.8%

Accounting

3.8%

Liberal Arts

3.8%

Management

1.9%

Psychology

1.9%

School Counseling

1.9%

Physiology And Anatomy

1.9%

Computer Information Systems

1.9%

Political Science

1.9%

Finance

1.9%

Fine Arts

1.9%

Anthropology

1.9%
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Degrees

Other

29.2%

Associate

27.8%

Bachelors

20.8%

Certificate

9.7%

Diploma

5.6%

Masters

4.2%

Doctorate

2.8%
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Top Skills for A Chart Clerk

  1. Patient Care
  2. Medical Records
  3. Laboratory Tests
You can check out examples of real life uses of top skills on resumes here:
  • Developed process to scan paper documentation into the electronic record that improved the level of patient care.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Organized microfilms Handled medical charts while maintaining confidentiality Performed customer service over the phone
  • Deliver paper charts efficiently to clinics throughout facility.
  • Make appointments, confirm appointments, transfer phone calls etc.

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Top Chart Clerk Employers

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