Site Risk & Due Diligence Manager, Risk and Resiliency
Austin, TX job
Play a leading role in datacenter site selection and technical due diligence at Amazon. You will lead technical site due diligence projects, partnering with stakeholders across the AWS infrastructure organization, to shape the future of AWS' infrastructure growth and investments.
You will play a key role in site selection and site due diligence for new and existing AWS regions. You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and technical consultancies, understand the inter-relationships between technical disciplines, coordinate with internal stakeholders, and interpret the results of this analysis to make site acquisition, design, engineering, and technology recommendations. You will evaluate the impact of identified site risks and constraints on development costs and schedules.
The right person for this role will have a strong track record of technical program management, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for technical risk management.
Key job responsibilities
- Guiding the expansion of AWS infrastructure in new and existing regions by delivering technical site risk analysis and due diligence assessments.
- Owning infrastructure site selection and due diligence projects, applying standard approaches, templates, designs, and processes.
- Scoping, contracting, supervising, coordinating, and interpreting the results of engineering, environmental, and technical studies
- Managing budgets, establishing schedules, escalating technical and project risks, and making trade-offs based on business priorities.
- Owning the multidisciplinary preliminary design for our sites consistent with AWS design standards and technical specifications. Assessing and drawing conclusions from a wide range of real estate, engineering, construction, policy, environmental, planning, and business development considerations and making associated technical and business recommendations.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
#DCPD_Delivery
BASIC QUALIFICATIONS- 5+ years of technical program or project management experience
- Bachelor's degree in an engineering or scientific discipline, or equivalent experience
- Multidisciplinary concept/preliminary design experience
- Background in civil engineering, architecture, environmental sciences, or similar technical disciplines
PREFERRED QUALIFICATIONS- Experience leading technical workstreams for infrastructure projects
- Licensed professional engineer/Architect with accredited institute, or equivalent technical certification
- Master's degree in an engineering or scientific discipline, or equivalent experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Studio Ops Lead - Shipping and Receiving, Shopbop
Madison, WI job
Shopbop is seeking an experienced, detail-oriented professional to join our Studio Operations Team as Studio Operations Lead focusing on shipping and receiving. This is a 100% on-site position Key job responsibilities - Inbound and outbound inventory from internal and external sources using Amazon tooling
- Inspect and repackage all inventory leaving and returning to the studio
- Package, label, and ship products to our NY studio and/or other content creators
- Lead all inventory moving in and out of the photo studio, ensuring optimal workflow efficiency
- Handle escalated problems involving returning and repackaging products from shoots
- Organize supplies and maintain studio operational standards
- Physically and systematically move product through workflows while using a pallet jack or carts
- Act as the primary contact for warehouse staff in locating inventory in the studio and ensure it is returned to the warehouse in a timely manner
- Continuously seek to improve workflow processes while maintaining current service level agreements
- Use data to identify opportunities for operational efficiency improvements
- Create and implement new procedures for shipping and receiving inventory
- Analyze productivity metrics and inventory flow data to optimize processes
- Develop solutions for recurring operational challenges
- Document best practices and standard operating procedures
- Train and mentor junior team members on studio operations procedures
- Provide guidance and support to junior staff on complex inventory issues
- Lead cross-training initiatives to build team capabilities
- Cross train and support miscellaneous projects, and assist other areas as needed
BASIC QUALIFICATIONS- 2-3 years of experience in shipping, receiving, or inventory management
- Proven track record of process improvement and operational excellence
- Experience training or mentoring team members
- High School diploma or equivalent
- Working knowledge of MS Office, Excel and ability to learn new computer applications
- Ability to work under pressure, handle competing priorities, and adhere to deadlines independently and as a team
- A proven track record of earning trust, delivering results, and high bias for action
- Experience creating reports and presenting data-driven insights to stakeholders and management
- Excellent communication and interpersonal skills
- Ability to work 8 hours per day, 40 hours per week
- Can carry/lift up to 40 lbs, stand/walk during shifts lasting up to 9 hours, and frequently push, pull, squat, bend and reach
- Ability to move supplies and inventory with the use of a pallet jack or carts
PREFERRED QUALIFICATIONS- Strong awareness of brands we carry
- Previous experience leading a team in a shipping and receiving setting
- Previous experience in a photo studio, or other fashion-based operations environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $45,000/year in our lowest geographic market up to $96,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Merchandise Coordinator , Shopbop
Madison, WI job
Shopbop is seeking a Merchandise Coordinator to support the Styling Coordinating team in our Madison, WI studio. The successful candidate will be an efficient professional who is detail-oriented, accurate, highly organized, flexible and reliable. They will have great follow through and the demonstrated ability to handle multiple competing priorities in a fast-paced environment where teamwork is key.
Key job responsibilities
• Track and manage the aging process of all items across on figure and off figure studios through our proprietary software and tag with physical indicators
• Maintain, identify, and organize priorities to strategically maximize shooting efficiency.
• Provide styling support by researching matches.
• Count items to be shot in the corral for on figure and off figure
• Organize the on-figure corrals by brand
• Maintain organization of the styling closet
• Request and maintain supplies and various other administrative and inventory-related tasks.
• Identify process inefficiencies and recommend and implement improved SOPs.
• Remove aging and low quantity apparel and accessories based on provided reporting
• Assist in investigating exception workflow items
• Support inventory team tasks based on volume and need
• Audit styling closet to maintain closet hygiene
BASIC QUALIFICATIONS- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
- Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity
- • Great fashion sense and knowledge of latest trends and brands.
- • Excellent communication and interpersonal skills.
PREFERRED QUALIFICATIONS- Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design
- Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,200/year in our lowest geographic market up to $65,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Data Center Controls Engineer, Data Center Capacity Delivery - Controls
Jeffersonville, OH job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space.
AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center.
Key job responsibilities
As a Data Center Controls Engineer you will:
• Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers.
• Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems.
• Provide technical assistance and support to operations during life cycle of the data center.
• Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved.
• Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders.
• Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.
• Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders.
• Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.
• Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management.
• Support Controls projects related commissioning activities in the data centers.
• Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.
• Develop and modify controls logic programming and graphical user interfaces.
• Manage multiple stakeholder deliverables, requirements and navigate challenging situations.
• Financially manage BMS and EPMS service contracts.
• Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes.
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional
#DCCD_AMER
BASIC QUALIFICATIONS1. B.S. in Electrical, Mechanical, or other related engineering degrees as well as 3+ years Controls related experience; or Associates degree and 5 years of Controls related experience; or High School diploma with 8 years of Controls related experience
2. Experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.).
3. A minimum of two (2) years in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements.
PREFERRED QUALIFICATIONS1. M.S. in Mechanical, Electrical, or other related engineering degree.
2. Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls and Electrical SCADA systems application specific controllers, software and networks.
3. TCP/IP, MQTT, BACnet and/or MODBUS communication protocol experience.
4. Experience with management of change.
5. Proficient with Microsoft Office Suite and project management software.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon Package Delivery Driver
Bellefonte, PA job
Amazon delivery partner opportunity - Earn $15.00 - $19.00/hr
What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most.
Deliver. Earn. Achieve. Repeat.
Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $15.00 - $19.00 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances.
Make your earnings go further with Amazon Flex Rewards.
With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time.
Deliver smiles, backed by Amazon.
Packages make great passengers. Start delivering today.
*Most drivers earn $15.00 - $19.00 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors.
Self-employed / No-contract
Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone.
Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.
Set Designer, Shopbop
Madison, WI job
As the Set Stylist, you will be responsible for creating visually compelling and innovative set designs and prop sourcing to support the best-in-class imagery execution for the Shopbop and Zappos brands across all imaging teams. You will be a key contributor in continuously evolving the creative evolution and bring the brand's vision to life through your creative ideation and problem-solving skills.
Key job responsibilities
Maintain an understanding of the Shopbop/Zappos brand identity and leverage your expertise to conceptualize and execute set designs that captivate the customer.
Collaborate closely with your creative partners to bring seasonal briefs to life, anticipating and incorporating the latest interior design trends.
Partner with producers and creative teams to ensure all necessary props and set elements are prepared and ready for each photoshoot.
Source and organize all props while staying in the allocated budget to deliver high-quality, cost-effective solutions.
Support the prop and set infrastructure to continuously evolve the PDP imagery capabilities.
Maintain a well-organized and safe working environment.
Leverage Amazon's business tools and partnerships as resources to enhance efficiency and explore new creative possibilities.
Maintain a valid driver's license and be willing to use a personal vehicle as needed to support the role.
Travel may be occasionally required.
BASIC QUALIFICATIONS- 3+ years of proven experience as a Set Stylist in a high-volume commercial photography studio environment.
- Demonstrated ability to execute the creative process in a frugal and efficient manner, with strong communication skills.
- Unwavering attention to detail and a keen awareness of how every element contributes to the overall aesthetic.
- Relentless drive for innovation, balanced with a deep understanding of business and user interaction priorities.
- Proficiency in synthesizing feedback and adapting creative decisions accordingly.
- Thrives in a fast-paced, online-focused environment and possesses excellent written, verbal, and collaborative skills.
- Experience with power tools, multiple paint mediums, and woodworking techniques.
- Ability to lift up to 40 pounds on a daily basis.
PREFERRED QUALIFICATIONS- Bachelor degree in Fine Arts, Fashion Design, or Visual Communications, or commensurate experience.
- 3D Design tool experience.
- A diverse portfolio showcasing your ability to translate ideas into captivating fashion-forward set designs.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,700/year in our lowest geographic market up to $101,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Network Install Technician, Infrastructure Delivery
Mesa, AZ job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon is looking for an Infrastructure Delivery Installation Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
To be successful in this role you should possess technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. In addition, you must possess strong analytical skills with demonstrated problem solving ability. You will be able to leverage your experience exercising high levels of initiative, judgment, and diplomacy.
Additionally, all candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.
Physical Requirements:
All physical requirements are expected with reasonable accommodations:
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
Key job responsibilities
• Moving and implementing large enterprise equipment
• Installing Fiber and Copper cabling and patching cabling between equipment
• Ensuring proper safety and security standards are maintained during cabling and rack installation,
• Following well established hardware installation procedures and break-fix activities
• Safely using material handling tools and equipment
Traveling within and outside of regional work area is required.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- High school or equivalent diploma
- 2+ year of experience in any of the following or similar technical or vocational roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management
PREFERRED QUALIFICATIONS- Industry standard certifications (CompTIA, CCENT, Network+)
- Knowledge of network cabling, optic types, and test equipment
- Experience with cabling infrastructure best practices and methodologies
- Experience with medium to large, complex project scopes and ambiguous details within work environment
- Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Sr. Category Sourcing Manager, AIS-SC Networking
Cupertino, CA job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
If you are an experienced professional with a passion for technology and hungry for driving change and impact at a Global scale you might be a fit for the Amazon Web Services (AWS) procurement team. Come armed with your knowledge for a position where you will own, build, and run technology sourcing and operations and engage with multiple business and engineering partners to drive plans and execution to satisfy the demanding needs of a high growth industry impacting markets worldwide. This is a great opportunity for someone who thrives on optimizing operations, driving results and who wants to be accountable for a significant impact.
AWS Infrastructure Sourcing and Procurement team is looking for an experienced Sr. Technical Sourcing Manager to be part of the Networking team to lead strategic sourcing, technology road mapping, industry enabling and related project execution for optical modules for our growing Infrastructure. A Sr. Technical Sourcing Manager in the Networking Category is a thought leader responsible for developing Sourcing Strategies and clear action plans to drive the lowest total cost of ownership fueling the exponential growth across our Data Centers as we meet and exceed customer demand. In this role you will lead internal engagements across Supply Chain, Engineering and Business organizations while diving deep into the technologies and operations both from a product and Supply Chain perspective. You will analyze trends involving the industry players - vendors, customers, and technology to develop strategies to reduce cost, minimize risk, protect continuity of supply, and utilize emerging opportunities, allowing AWS to meet and exceed its goals.
General Work Activities
· Create strategic sourcing plans for a business unit, department, or project to satisfy internal clients
· Take action and advise business partners to reduce costs that are focused on supply base, creating greater efficiencies and economies of scale
· Own the analysis of the spending patterns for savings opportunities through the category and become a subject matter expert for the verticals with which you are engaged
· Ensure priorities are handled effectively by modifying plans and actions in your area of accountability
Key job responsibilities
Lead sourcing engagements and sourcing teams in opportunity identification and RFIs where appropriate
· Develop negotiation strategies to deliver against business objectives and achieve sustainable relationships with suppliers
· Analyze and determine opportunities to leverage and consolidate the supply base using system level tools and techniques
· Evaluate supplier core competencies and competitive positioning using industry cost models
· Review and approve a comprehensive list of suppliers for bid processes developed by analyzing the industry to understand trends and competitive positioning, ensuring system activation of the best possible supply base
· Negotiate and implement supplier agreements/contracts by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions
· Influence suppliers' manufacturing processes, technology decisions, and policies in ways that are mutually beneficial and sustainable for both organizations by leveraging the growth of Amazon's spend
· Manage Supplier Relationships and establish yourself as a primary business contact for key suppliers
Travel required, approximately 20%
A day in the life
You will be working closely with several business partners to manage the Networking Silicon business on a day to day basis, but will be heavily focused on mid and long-term technology sourcing strategies. You will partner closely with a very capable hardware engineering teams to devise sourcing and technology development plans to launch next generation networking hardware based on the silicon platforms you source. This will include interactions with hardware development teams, network design and deployment engineering teams, finance, legal, and others. You will also manage working and executive level supplier relationships with multiple silicon suppliers. You will be heavily focused on roadmap planning and execution against a technology migration strategy. You will work with closely with peers from your immediate core category team (GSM and PLM) to drive and execute a well-rounded category strategy (GCM = You, GSM = Global Supply Manager, PLM = Product Lifecycle Manager). You will leverage your expertise to build supplier relationships and architect agreements to support AWS' growing network. You will make responsible sourcing decisions that consider customer security, time to market, technology benefit, quality and cost.
About the team
The Networking team is made up of global category managers (Procurement), supply chain managers (Supply Chain), and product lifecycle managers (Lifecycle) who manage the broad base of networking suppliers and internal amazon initiatives that help build the AWS cloud. We drive supply continuity, technology development and adoption, cost optimization, and internal supply chain systems development for networking categories (switches, optics, cables, DWDM, branded OEM, and strategic silicon). We are located throughout multiple regional hubs in the united states and work with suppliers and business partners globally. We are a mix of industry experts and those aspiring to grow our industry expertise. We all bring something valuable to the table from our unique backgrounds; we highlight and celebrate our diverse backgrounds and leverage them to our collective benefit as a team.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience explaining complex technical concepts to various business and technical audiences
- Experience presenting to both technical and non-technical executive audiences
PREFERRED QUALIFICATIONS- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
- Experience working in the Networking industry with products such as Routers, Switches and Switch ASICs
- Experience with Networking operating systems and protocols
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Commissioning Engineer
Atlanta, GA job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
AWS is looking for a dynamic Commissioning Engineer. It is the responsibility of all Amazonians to have alignment with our leadership principles and demonstrate these at the highest level.
The responsibilities of the ACx Commissioning Engineer (CxE) include, but are not limited to, oversight and coordination of multi-discipline division of work related to design review and commissioning of Amazon critical infrastructure for new construction and special projects. The CxE is responsible for supporting vendors, contractors, and other teams involved in the construction and commissioning of various systems including medium and low voltage power systems, Generators, UPS, HVAC, Chilled Water, BMS, and EPMS systems. They shall provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. In addition, the CxE will be required to develop and review electrical and mechanical component and integrated systems testing along with other commissioning documents to ensure they are compliant with the basis of design, specification, industry standards and sequence of operations. It is the CxE responsibility to ensure that all commissioning procedures follow the appropriate safety practices and policies. CxE is responsible for auditing commissioning activities continuously to ensure compliance with environmental, quality, and safety requirements. The CxE proactively communicates with the ACx Regional Manager and the ACx team to ensure that the applicable test documents are created and executed in accordance with all commissioning requirements. This individual will be responsible for comprehensive weekly reporting of status of all ongoing projects, lessons learned, and program improvements to continually improve the quality of our program. This position will include coverage of multiple inflight projects and tight schedules.
Key job responsibilities
Physical Requirements
• Walk job sites in uneven terrain
• Work at heights and from ladders
• Regularly walk, use hands and fingers, reach with hands and arms, stoop, kneel, crouch or crawl
• Lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
• Carry objects weighing up to 49 pounds for short distances
• Work shifts longer than eight hours in duration with potential for night and weekends
• Perform physical tasks throughout the day without becoming overly tired
• Ability to manipulate small wires and objects easily
• Work in a noisy environment
• Work in environments that are colder or hotter than a normal office environment
Additional Job Requirements
• Ability to relocate to the Metro Atlanta area.
• Ability and willingness to travel domestic and internationally for up to 50% of the year. Typical travel is 20%.
• Required to provide personal transportation for meetings and job visits away from the office; reimbursed.
About the team
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
#DCCD_AMER
BASIC QUALIFICATIONS- 5+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems experience
- Bachelor's degree in Mechanical/Electrical Engineering or 5 years of relevant discipline work experience
- High technical competency in either mechanical or electrical or control systems utilized in critical infrastructures, with the capability to learn and be trained in the others.
- Understand the design concept and intent by reviewing mechanical or electrical design documentation, including drawings, specifications, vendor submittals and sequences of operations and provide feedback on the same in accordance with Amazon standards for basis of design.
- Develop but majorly review commissioning documentation such as test plans, scripts and reports developed by vendors to ensure accuracy in accordance with the design requirements.
PREFERRED QUALIFICATIONS- Advanced knowledge Microsoft Office Suite - Word, Excel, Outlook required; advanced knowledge of SharePoint (or similar) preferred
- Strong communication skills, detail oriented, highly organized, and able to work in high stress environments to maintain calm and respectful interaction with multiple teams
- Advanced knowledge of mechanical, electrical, and controls systems for critical infrastructures
- Ability to read and edit construction documents (design drawings, control diagrams, specifications, etc.)
- Experience developing and executing test procedures for mechanical or electrical systems/components based on design intent and approved equipment submittals
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Systems Engineer, Client Engineering
Austin, TX job
Our team owns the Client Management Systems, Application infrastructure, and Collaboration tools globally for Amazon. We build complex multi-platform solutions that help our customers get more done whilst improving their user experience. We are looking for Systems Engineer with a mac OS-focused infrastructure and development background. We are using AWS products to evolve traditional enterprise tools and services at a large scale. If you are passionate about AWS and have experience automating large-scale mac OS infrastructure deployments, keep reading.
In this role, you and your team will directly influence the mac OS end-point management at Amazon. You will use native AWS services, external 3rd party services and DevOps patterns to manage a growing fleet of mac OS client devices. We are looking for a motivated team member to deliver results to our customers. This is a hands-on position where your daily activities will range from new system development to supporting the customers that depend on your services. You will use AWS products and DevOps patterns to build the next generation of mac OS-based management tools.
Key job responsibilities
· Contribute to automation efforts for a team advancing a service ownership culture with a primary focus on the mac OS clients
· Embrace the AWS ecosystem and drive innovation on top of it
· Instill a culture that drives DevOps, holds a high-quality bar with code reviews, drives automation efforts to empower, and removes barriers for your team
· Translation of complex functional and technical requirements into detailed architecture and design
· Working with others on the engineering team to participate in day-to-day development activities, contributing to architecture decisions, participating in designs, design reviews, and implementation.
· Build services that can scale across hundred of thousands clients used by Amazonians worldwide
· Deliver quality features on-time and on-budget and execution against project plans and delivery commitments.
· Maintain current technical knowledge of rapidly changing technology, always on the lookout for new technologies, and work with management and development teams to evolve current processes.
A day in the life
Review change requests and prioritize OS configuration tasks. Attend team meetings to discuss ongoing projects and challenges. Test new configurations in sandbox environments, documenting issues and collaborating with the security team. Prepare and execute deployment plans, starting with non-critical systems. Monitor deployments, troubleshoot issues, and make necessary adjustments. Respond to urgent configuration problems as they arise. Stay updated on OS patches and maintain accurate documentation. Prepare reports on deployment progress and plan future rollouts. Balance proactive improvements with reactive problem-solving to ensure optimal system performance. Continuously update knowledge and skills to keep pace with evolving OS technologies.
BASIC QUALIFICATIONS- 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience
- Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience
- Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
- Experience in systems engineering
- Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent
- 5+ years of engineering work managing large-scale services experience
PREFERRED QUALIFICATIONS- Knowledge of TCP/IP and networking protocols such as HTTP and DNS
- Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security
- Experience working in 24/7 production environment
- Knowledge of configuration management systems, such as Puppet, Chef, Ansible, or related systems
- 7+ Years mac OS administration at scale
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,000/year in our lowest geographic market up to $207,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Cleared Engineering Operations Technician, ADC InfraOps DCEO
Hilliard, OH job
The Data Center Engineering Operations Technician (EOT) are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.
Responsibilities:
- Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
- Troubleshoot of facility and rack-level events within internal SLAs
- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
- Provide support to Data Center Operations technicians
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work
- Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
- Utilize internal CMMS to manage building workflows and spare part inventory
- Supervise contractors who perform servicing or preventive maintenance
- Respond to off hour emergency calls per on call rotation for any one of the region's sites
- Fully comply with all physical security procedures and policies
- Drive innovation while reducing operational costs in the facilities
- Manipulate small wires and objects
Perform the following tasks, with or without reasonable accommodation:
- Walk job sites in uneven terrain
- Work at heights and from ladders
- Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
- Bend or twist the body into unusual positions while working
- Push or pull heavy objects into position
This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.
Key job responsibilities
- Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
- Troubleshoot of facility and rack-level events within internal SLAs
- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
- Provide support to Data Center Operations technicians
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work
- Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
- Utilize internal CMMS to manage building workflows and spare part inventory
- Supervise contractors who perform servicing or preventive maintenance
- Respond to off hour emergency calls per on call rotation for any one of the region's sites
- Fully comply with all physical security procedures and policies
- Drive innovation while reducing operational costs in the facilities
- Manipulate small wires and objects
A day in the life
After an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS!
Military Ratings/MOSs
Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT
Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F
Marines:**************, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337
Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031
About the team
The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- 3+ years of electrical or mechanical, or 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- Experience with EPMS/SCADA/BMS Controls system software or hardware
- US government security clearance of top secret or above
- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above
PREFERRED QUALIFICATIONS- Experience with BMS and EPMS control systems and data collection or trending
- Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure
- operating engineering license such as DC II, DC III, or equivalent
- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Associate's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,300/year in our lowest geographic market up to $152,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Network Deployment Lead, DCC Communities
Mesa, AZ job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Our team is growing and we are looking to hire a motivated Network Deployment Project Lead to join our growing Infrastructure Delivery team. The role encompasses end-to-end ownership of medium to large-scale Data Center cabling deployments including migrations, new sites, and new regions.
Our ideal candidate is someone who enjoys working autonomously, is detail oriented, possesses strong written and verbal communication skills as well as being competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity. This position requires that you will work with minimum supervision to assist in the development of innovative ways to automate and scale our data center deployments as we expand.
Key job responsibilities
This role includes:
• Initial cabling planning, installation, validation, and quality assessment.
• Engaging external contractors including newly onboarded cabling vendors.
• Planning and working with a wide range of project stakeholders to determine device and cabling requirements, scheduling resources to meet project timelines, engage external vendors, and continuous status reporting.
• Installation of, racking and stacking networking devices, running and patching fiber cabling, and configuring devices using automation tools and the command line interface.
• Validation, device troubleshooting and stress testing prior to capacity delivery.
• Willingness to travel up to 50% including some local and international assignments throughout AMER.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
EEO/Accommodations
AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting ****************************************
BASIC QUALIFICATIONS- 2+ years of vendor management experience
- 2+ years of relevant work in a data center or other critical environment experience
- 2+ years of data center engineering or operations experience
PREFERRED QUALIFICATIONS- 3+ years of construction or project management experience
- Electrical or mechanical Journeyman License
- Experience in construction or project management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Information Technology Assurance Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Data Center Technician, DCC Communities
Tempe, AZ job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.
Key job responsibilities
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Some regional travel may be required
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- Associate's degree in IT-related field or equivalent professional or military experience
- 2+ years of experience with server hardware
- 1+ years of experience with UNIX/Linux operating systems
PREFERRED QUALIFICATIONS- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.
- Networking experience with CCNA and/or Network+ certifications is a plus.
- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
- Associate's degree in IT-related field plus two years of progressively responsible experience preferred.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon Package Delivery Driver - Earn $15.00 - $18.00/hr
Mount Airy, NC job
Amazon delivery partner opportunity - Earn $15.00 - $18.00/hr
What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most.
Deliver. Earn. Achieve. Repeat.
Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $15.00 - $18.00 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances.
Make your earnings go further with Amazon Flex Rewards.
With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time.
Deliver smiles, backed by Amazon.
Packages make great passengers. Start delivering today.
*Most drivers earn $15.00 - $18.00 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors.
Self-employed / No-contract
Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone.
Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.
Personnel Security Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA.
The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide day to day PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Build and Maintain tracking spreadsheets/databases for customer PERSEC activities.
Provide support for the security awareness and education programs.
Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative.
Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions.
Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access.
Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information.
Receive and/or transmit classified visit requests as necessary to meet customer needs.
Minimum Qualifications:
Bachelor's degree; an additional 4 years of related experience might be considered for a degree.
6 + years of related experience.
4 + years of relevant SCI or SAP experience.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Clearance Requirements:
Current Top Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program Information.
Willingness to submit to a Counterintelligence polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Client Experience Specialist
Cincinnati, OH job
Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth.
Responsibilities:
Project Management: Small Engagements & T&M
• Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff
augmentation, and hardware deployments).
• Manage the administrative lifecycle of these projects from setup to close-out.
• Review and approve time entries against project codes to ensure billing accuracy.
• Track project burn rates and budgets to prevent overages.
• Coordinate scheduling and dispatch for engineers assigned to these engagements.
Client Support:
• Act as the service-based primary point of contact for a defined list of small recurring service accounts.
• Manage standard service renewals and handle routine client inquiries.
• Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health.
• Triaging incoming client requests and routing them to the appropriate technical teams.
Resource Scheduling:
• Maintain the master resource schedule for the delivery organization.
• Update resource availability based on time-off requests and project allocations.
• Verify resource availability before assignments are made to ensure schedule accuracy.
• Provide availability reports to management to assist with capacity planning.
Other duties as assigned.
Qualifications:
• 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services
environment.
• Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and
Salesforce is highly preferred).
• Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365.
• Ability to manage high volumes of small tasks without losing track of details.
• Strong written and verbal communication skills.
Physical Requirements:
• Prolonged periods sitting at a desk and working on the computer.
• Occasional lifting, pushing, pulling up to 15 lbs.
• Hybrid position - in office and remote workdays.
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
WINS Developer / Subject Matter Expert (SME)
Edison, NJ job
Job Title: WINS Developer / Subject Matter Expert (SME)
Experience
10+ years in Mainframe development with strong WINS application expertise
The WINS Developer / SME will design, develop, and maintain WINS-based solutions, ensuring seamless integration with PolicyCenter and other insurance systems. This role requires deep functional and technical knowledge of WINS, strong COBOL programming skills, and experience in insurance domain processes.
Key Responsibilities
• Analyze business and functional requirements related to WINS and translate them into technical specifications.
• Develop, enhance, and maintain WINS application components using COBOL and mainframe technologies.
• Perform integration with PolicyCenter and other Guidewire modules, ensuring accurate data mapping and transaction processing.
• Conduct root cause analysis for production issues and provide timely resolutions.
• Collaborate with business analysts, QA teams, and client stakeholders to ensure delivery quality.
• Support phased migration strategies and roadmap execution for WINS modernization or sunsetting initiatives.
• Document functional and technical workflows, including mapping logic for transactions like audits, cancellations, and endorsements.
• Provide SME-level guidance on WINS dependencies, assumptions, and integration points.
• Participate in code reviews, performance tuning, and compliance with security standards.
Required Skills (Expanded)
Mainframe Development Expertise
• COBOL, JCL, VSAM, DB2, CICS, and mainframe utilities.
• Strong debugging and performance tuning skills.
WINS Application Knowledge
• Deep understanding of WINS architecture, transaction flows, and audit logic.
• Ability to analyze legacy code and identify dependencies.
Integration & Mapping
• Experience integrating WINS with Guidewire PolicyCenter and other insurance systems.
• Knowledge of data mapping for policy transactions (new business, renewals, endorsements, cancellations).
Insurance Domain Expertise
• Commercial Auto, Workers Compensation, and policy servicing processes.
• Familiarity with rating, underwriting, and audit workflows.
Tools & Methodologies
• JIRA for Agile/Scrum project tracking.
• Change management tools (Control-M).
• Familiarity with DevOps practices for mainframe environments.
Soft Skills
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to mentor junior developers and guide cross-functional teams.
Preferred Skills
• Experience with modernization initiatives (e.g., migration from WINS to modern platforms).
• Knowledge of AI-assisted reverse engineering for legacy systems.
• Exposure to cloud integration strategies for insurance applications.
Content Author - CMS
Sunnyvale, CA job
Austin, TX or Sunnyvale, CA
As a Content Author, you'll be responsible for the hands-on execution, validation, and maintenance of multilingual web content across our website using our Content Management System (CMS),Digital Asset Management (DAM); and custom web tools.
Working closely with different cross functional teams and EPMs,
Experience on localization, you'll implement requested updates to web content.
Your day to day responsibilities including authoring, validating, submitting content for localization, uploading and organize assets, and performing validations across browsers and devices to ensure a consistent high quality user experience.
You'll also troubleshoot issues within the CMS, including component behavior, layout problems, and any publishing errors, applying your attention to detail and platform expertise to ensure content is accurate, consistent, and delivered on schedule.
Business Level Bilingual Mandarin - Dispatch Specialist - Fulltime and Onsite - Hayward, CA (No Experience Needed)
Hayward, CA job
Job Title: Business Level Bilingual Mandarin - Dispatch Specialist - Hayward, CA (No Experience Needed)
Term: Full time and Permanent
Working hours: 5am - 2pm (Weekend need to be available)
Pay Ranges: $21.00/hr to $22.00/hr
Benefit details
401K match is 4% after 6 months,
PTO: 10 days per year,
Sick Leave: 5 days,
Medical/vision/dental insurance all provided with different plan options
Benefits start 1st of month after 60 days.
Overview
We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success.
Key Responsibilities:
Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests.
Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries.
Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide.
Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction.
Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems.
Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting.
Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition.
Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities.
Qualifications & Skills:
HS diploma or equivalent required; associate or bachelor's degree is a plus.
Proven experience in a dispatch, logistics, or fleet coordination role.
Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure.
Strong problem-solving abilities and a proactive approach to identifying and resolving issues.
Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS).
Ability to analyze data and driver metrics to identify trends and areas for improvement.
Highly organized with the ability to manage multiple tasks and priorities simultaneously.
Willingness to periodically conduct ride-alongs in the field.
A valid driver's license is required.