Charter Global jobs in Minneapolis, MN

- 93405 jobs

Mechatronics & Robotics Technician
Amazon Stores 4.7
Perrysburg, OH job
About Maintenance at Amazon Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey! About the Role As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain, and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety! Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days) Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting (*****************************) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue (**********************) and you will have 7 days to record your interview. Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Please note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment. Key job responsibilities Key job responsibilities include, but are not limited to: - Promote a safe working environment by following all safety procedures - Complete preventative maintenance routines with proper documentation - Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE) which includes belts, motors, photo-eyes, relays, and more - Maintain a positive working relationship across all of the Amazon Operations facility - Track and store department inventory - Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation - Climb ladders and gangways safely and without limitation - Regular bending, lifting, stretching, and reaching both below the waist and above the head - Engage in full manual dexterity in both hands and wrists BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience - 2+ years of conducting predictive and preventative maintenance procedures experience - 2+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience - 2+ years of reading blueprints and electrical schematics experience - 2+ years of demonstrating safety standards experience - 2+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience - High school or equivalent diploma - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS- Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards - Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field - 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field - Able to troubleshoot basic input and output function of building operations - Continuous improvement mindset - Willingness to learn and grow within Amazon RME - 2+ years of experience working with Programmable Logic Controller (PLC) based controls systems - 2+ years of knowledge with electrical and electronic principles - Experience with robotic operation and maintenance Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $56,680/year in our lowest geographic market up to $76,024/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$56.7k-76k yearly 3d ago
Senior Line Engineer
United Airlines 4.6
Los Angeles, CA job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities Senior Line Engineers are part of a service engineering team that provide 24/7 engineering technical support for United Airlines Worldwide fleet of operational aircraft to ensure the timely return to service. Provide engineering support for a wide range of aircraft systems, maintenance programs, engines as well as operational engineering functions. Studies, analyzes, and seeks solutions to problems related to the design, operation, maintenance, performance, modification, or repair of aircraft, and their components. Uses a structured, logical, and analytical approach in problem solving. Defines maintenance program, configuration, and serviceability criteria ensuring safe and legal operations. Analyzes and implements regulatory requirements. Evaluates the effects of modifications or new equipment on reliability and performance. Evaluates the benefits of the cost impact of a fleet decision to ensure an optimum balance of cost, asset utilization, quality, and reliability. Authors, designs, tests, and manages projects. Communicates with customers on technical issues, work scope recommendations, and failure investigations. Interfaces with internal and external organizations regarding specific aircraft and component issues. This position leads and develops potentially complex solutions and implementation plans, project justification, cost/benefit analysis, management of project implementation, technical support, and obtaining FAA approvals as required. Coordinate work with other operational groups to ensure airworthiness, safety, regulatory compliance, operational reliability, and operational efficiency. Organize and manage the priorities for assigned responsibilities and accomplish the work processes to meet all the deliverables for operational needs, projects, and program changes/technical specification revisions. Shifts are dependent on work location and assignment and will be designated during the interview process as required. It is important to note that shifts may change based on the needs of the operation. Work Schedule: 7.00pm PST- 6.30am PST Qualifications What's needed to succeed (Minimum Qualifications): Bachelor's degree or related experience in Engineering (Mechanical, Electrical, Aerospace), related technical field or equivalent relative work experience Senior Line Engineer I: 5-8 years Senior Line Engineer II: 8 years + Ability to interpret complex and technical Engineering and OEM documents. Highly detailed level project development and management for regulatory compliance modifications, and overall ownership of specific systems Must have the ability to communicate detailed, technical information under time-bound and stressful situations. Successful candidate will have working knowledge of airline or OEM operations. Knowledge of Code of Regulations (CFRs), airworthiness design and substantiation criteria, aircraft and equipment design and operational characteristics Must be available to work any shift including nights and weekends as well as holidays. Must be legally authorized to work in the United States for any employer without sponsorship. Successful completion of interview required to meet job qualification. Reliable, punctual attendance is an essential function of the position. What will help you propel from the pack (Preferred Qualifications): OEM Structural Repairs for Engineers Training (Boeing/Airbus) with portfolio of designing major repairs for aircraft structures; metallic or composite Work within specific ATA Airline Chapters Airline or Industry experience with general ATA Chapters which could encompass, aircraft systems, structures, power plant and avionics disciplines Excellent communication and technical writing ability Knowledge of FARS (specifically parts 21, 25, 26, 43, 121, & 145) CATIA/AUTOCAD experience The base pay range for this role is $97,945.00 to $133,540.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$97.9k-133.5k yearly 1d ago
Amazon Package Delivery Driver
Amazon Flex 4.7
Bellefonte, PA job
Amazon delivery partner opportunity - Earn $15.00 - $19.00/hr What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most. Deliver. Earn. Achieve. Repeat. Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $15.00 - $19.00 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances. Make your earnings go further with Amazon Flex Rewards. With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time. Deliver smiles, backed by Amazon. Packages make great passengers. Start delivering today. *Most drivers earn $15.00 - $19.00 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Self-employed / No-contract Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone. Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.
$15-19 hourly 3d ago
Information Technology Assurance Specialist
Mantech 4.5
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
$75k-109k yearly est. 21h ago
Senior Mechanical Design Engineer
OPW 3.8
Allentown, PA job
Since 1892, OPW customers have been able to count on us to revolutionize fluid-handling operations around the world. As a global leader in fluid-handling solutions, the mission of OPW is to be a developer of a comprehensive array of innovative fluid-handling solutions that our customers can consistently and reliably count on. These include loading and unloading systems for high-value hazardous and non-hazardous bulk products; railcar and transport tank-truck valves, gauging devices and tank-monitoring systems; automated storage-terminal controls and systems; and regulators, fittings, valves, vaporizers, vacuum-jacketed piping and gas-handling systems for the safe handling and distribution of cryogenics and industrial gases. OPW also creates and manufactures touch-free and soft-touch vehicle wash systems, entry systems and wash chemicals. OPW has more than 2,000 employees with manufacturing operations in North America, Europe and China, and sales offices around the world. OPW is part of the Clean Energy & Fueling segment of Dover (NYSE: DOV). Summary: Responsible for the specification, design and development of cryogenic liquid & process gas transfer systems. Provide welding, brazing, and fabricating process expertise for continuous improvement of manufacturing processes. Essential Responsibilities and Duties: Reinforce corporate commitment to safety and environmental awareness; Interpret customer requirements into detailed specifications sufficient to develop products including cryogenic liquid transfer systems; Produce detailed design of systems and/or components, including design for manufacturability; Develop analytical models of system design and produce testing protocols sufficient to validate model; Identify problem root causes, develop & implement solutions related to products and processes; Evaluate and recommend components for conformance to design specifications; Confer with vendors, staff, and management personnel regarding purchases, product and production specifications, product changes, manufacturing capabilities and project status. Required Qualifications and Skills: 4-year degree in Mechanical Engineering At least 5 years relevant experience in the design of piping systems Experience with system designs in compliance with ASME B31.3 & B31.12 Familiarity with process & instrumentation diagrams, process flow diagrams Strong analytical and problem-solving skills Experience with heat transfer and heat management Demonstrated ability to manage multiple projects and meet deadlines Experience with direct customer interface Desired Qualifications and Skills: Cryogenics systems design 4 years of experience in the design of pressure vessels Thermodynamics and heat transfer Structural design and stress analysis Industrial control systems design including PLC's CAD, including SolidWorks Familiarity with ASME, CGA, NFPA, FAR, IMDG, ISO, and PED requirements IP protection and patents FMEA, HAZOP and general risk analysis Fluid Dynamics - including 2-phase flow Travel: Occasional Work Arrangement : Onsite We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact opwaccommodations@acmecryo.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response. Job Function : Engineering
$73k-92k yearly est. 3d ago
Personnel Security Specialist
Mantech 4.5
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA. The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide “day-today” PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Build and Maintain tracking spreadsheets/databases for customer PERSEC activities. Provide support for the security awareness and education programs. Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative. Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions. Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access. Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information. Receive and/or transmit classified visit requests as necessary to meet customer needs. Minimum Qualifications: Bachelor's degree; an additional 4 years of experience may be considered in lieu of degree. 6 + years of related experience. 4 + years of relevant SCI experience. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience. Clearance Requirements: Current Top Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program Information. Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
$73k-103k yearly est. 1d ago
Cyber Security Engineer Lead
Mantech 4.5
Springfield, VA job
MANTECH seeks a motivated, career and customer-oriented Cyber Security Engineer Lead to join our team in Springfield, VA. The Cyber Security Engineer Lead is responsible for the detection, identification, analysis, and reporting of cyber threats, intrusions, anomalous activities, and potential misuse of systems. This role supports the protection of customer's digital assets and sensitive data through the administration, monitoring, and continuous improvement of cybersecurity technologies and processes. Responsibilities include but are not limited to: Threat Detection & Response: Identify, assess, and report potential cyber-attacks, intrusions, and abnormal system behaviors. Participate actively in incident response and recovery activities. Technology Administration: Administer and maintain systems supporting Identity Management, Privileged User Access, Access Control (firewall), End Point Protection, Internet Protection, Vulnerability Scanning, and Security Information and Event Management (SIEM) tools. Mitigation & Remediation: Develop and implement enterprise-level mitigation strategies to address complex vulnerabilities. Operational Support: Ensure proper installation, testing, patching, upgrading, and performance of cybersecurity tools and applications. Maintain system resiliency and availability across all managed technologies. Policy Enforcement & Compliance: Enforce cybersecurity policies, standards, and best practices in alignment with ManTech's security framework and regulatory requirements. Leadership & Collaboration: Lead or participate in cross-functional projects and initiatives. Provide technical mentorship and subject matter expertise to junior team members.; Continuous Improvement: Interpret internal and external cybersecurity trends and business challenges; recommend and implement innovative solutions to strengthen the enterprise security posture. Monitor intrusion detection and prevention systems and other security event data sources; determine if security events monitored should be escalated to incidents and follow all applicable incident response and reporting processes and procedures. Minimum Qualifications: Bachelor's Degree in Cybersecurity, Information Technology, Computer Science, or a related Cyber Security field. Certified Information Systems Security Professional (CISSP) certification (required within 6 months of assignment to the position, otherwise failure to obtain certification within 6 months of assignment to the position may result in removal). 8+ years of relevant cybersecurity experience, including hands-on technical administration and operational security support. Strong analytical and problem-solving abilities Deep knowledge of cybersecurity frameworks, principles, and technologies Proficiency in SIEM, endpoint protection, and identity management tool Must be able to travel up to 25% Preferred Qualifications: Have a good understanding of DISA compliance directives and recommend having knowledge of the JSIG. Ability to lead small teams or projects Excellent communication and influence skills; Strong judgment in identifying and mitigating security risks Correlate data from intrusion detection and prevention systems with data from other sources Clearance Requirements: Must have current/active TS/SCI with the ability to obtain and maintain a Yankee White security clearance Physical Requirements: Must be able to remain in a stationary position 50% The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
$73k-96k yearly est. 4d ago
Amazon Package Delivery Driver - Earn $15.00 - $18.00/hr
Amazon Flex 4.7
Nacogdoches, TX job
Amazon delivery partner opportunity - Earn $15.00 - $18.00/hr What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most. Deliver. Earn. Achieve. Repeat. Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $15.00 - $18.00 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances. Make your earnings go further with Amazon Flex Rewards. With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time. Deliver smiles, backed by Amazon. Packages make great passengers. Start delivering today. *Most drivers earn $15.00 - $18.00 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Self-employed / No-contract Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone. Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.
$15-18 hourly 3d ago
Director of Customer success - Life sciences
Zensar Technologies 4.3
Santa Rosa, CA job
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.
$146k-196k yearly est. 21h ago
Client Experience Specialist
Encore Technologies 3.9
Cincinnati, OH job
Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth. Responsibilities: Project Management: Small Engagements & T&M • Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff augmentation, and hardware deployments). • Manage the administrative lifecycle of these projects from setup to close-out. • Review and approve time entries against project codes to ensure billing accuracy. • Track project burn rates and budgets to prevent overages. • Coordinate scheduling and dispatch for engineers assigned to these engagements. Client Support: • Act as the service-based primary point of contact for a defined list of small recurring service accounts. • Manage standard service renewals and handle routine client inquiries. • Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health. • Triaging incoming client requests and routing them to the appropriate technical teams. Resource Scheduling: • Maintain the master resource schedule for the delivery organization. • Update resource availability based on time-off requests and project allocations. • Verify resource availability before assignments are made to ensure schedule accuracy. • Provide availability reports to management to assist with capacity planning. Other duties as assigned. Qualifications: • 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services environment. • Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and Salesforce is highly preferred). • Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365. • Ability to manage high volumes of small tasks without losing track of details. • Strong written and verbal communication skills. Physical Requirements: • Prolonged periods sitting at a desk and working on the computer. • Occasional lifting, pushing, pulling up to 15 lbs. • Hybrid position - in office and remote workdays. Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
$43k-79k yearly est. 3d ago
Executive Editor, HCP Omnichannel Content
TSR Consulting 4.9
Atlanta, GA job
**Please only local candidates to Atlanta GA 83738 TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence. Our client, a leading medical publishing company is hiring an Executive Editor, HCP Omnichannel Content for a 6+ months RTH contracting assignment. Must have skills: Bachelors degree in Journalism, Communications, Marketing, Design or a related field Minimum of 3 years of experience in digital content ideation and development Strong storytelling skills and creative thinking about how to engage audiences Understanding of how to use AI to help drive optimal creation Experience with a variety of content types: text, imagery, multimedia, interactive and channel-drive types (e.g., social) Deep knowledge of health and medical topics, ideally with some familiarity with healthcare professional needs Preferred skills: Demonstrated strong content judgement Advanced editing and storytelling skills Curiosity about audiences, ideas and information Ability to interpret and explain statistical data Pay: $47-48/hour W2 Location: Atlanta GA (hybrid) Responsibilities: The editor ideates and creates tests of omnichannel content to support our audience-first strategy, with a primary focus on engaging healthcare professionals (HCPs) This position also helps maintain successful omnichannel content tests with ongoing content, ensuring performance stays stable or grows This position partners tightly with our marketing innovation team to ideate and execute our ideas for attracting and engaging audiences across our channels and platforms The ideal candidate has strong creative abilities, excellent communication and organizational skills, and an understanding of medicine and science Adept at managing multiple projects and changing priorities and working within a matrixed organization
$47-48 hourly 3d ago
ServiceNow Product Consultants
Gebbs Consulting 4.3
Reston, VA job
GeBBS Consulting is a healthcare technology professional services and consulting firm based in Towson, Maryland servicing clients throughout the US. We are celebrating our 28th year in business. We have two divisions: 1) Hospital / Provider Practice 2) Managed Care / Payer Practice - we work directly with health plans (very strong in the Blue Cross Blue Shield space). GeBBS Consulting has over two decades of experience supporting healthcare clients throughout the US. We are currently hiring ServiceNow Product Consultants and Business Analysts to support one of our LARGEST and long-term Blue Cross Blue Shield partners! Summary: The hired consultants will support a ServiceNow product implementation specifically for CSM and ITSM modules. Location: Hybrid, 1-2 days a week onsite in Reston, VA. Candidates MUST reside in DC, MD, VA areas. Required Skills: 6+ years of experience in a Product Owner or Business Analyst role Experience building a product roadmap for ServiceNow or Salesforce for a contact center or customer service environment. (ServiceNow strongly preferred) Experience with Scaled Agile Framework (SAFe) If you are interested in exploring this career opportunity with GeBBS Consulting, please reply with your current resume and the best time to contact you. Recruiting Fraud Over the past year, online recruitment scams have increased frequently, impacting both applicants and employers. To help protect yourself against potential scammers, please note the following recruitment practices employed by GeBBS Consulting. GeBBS Consulting uses a single domain name for all recruiting activities and all Authorized GeBBS Consulting Recruiters use the same domain name for all email correspondences. The official GeBBS Consulting domain is gebbsconsulting.com. If you receive emails or are directed to an email other than GeBBSconsulting.com, you are not responding to GeBBS Consulting. GeBBS Consulting screens applicants through a combination of over-the-phone, video and in-person meetings. GeBBS Consulting will never ask a candidate for payment of any kind as part of the hiring or onboarding process.
$71k-103k yearly est. 4d ago
WINS Developer / Subject Matter Expert (SME)
Valuemomentum 3.6
Edison, NJ job
Job Title: WINS Developer / Subject Matter Expert (SME) Experience 10+ years in Mainframe development with strong WINS application expertise The WINS Developer / SME will design, develop, and maintain WINS-based solutions, ensuring seamless integration with PolicyCenter and other insurance systems. This role requires deep functional and technical knowledge of WINS, strong COBOL programming skills, and experience in insurance domain processes. Key Responsibilities • Analyze business and functional requirements related to WINS and translate them into technical specifications. • Develop, enhance, and maintain WINS application components using COBOL and mainframe technologies. • Perform integration with PolicyCenter and other Guidewire modules, ensuring accurate data mapping and transaction processing. • Conduct root cause analysis for production issues and provide timely resolutions. • Collaborate with business analysts, QA teams, and client stakeholders to ensure delivery quality. • Support phased migration strategies and roadmap execution for WINS modernization or sunsetting initiatives. • Document functional and technical workflows, including mapping logic for transactions like audits, cancellations, and endorsements. • Provide SME-level guidance on WINS dependencies, assumptions, and integration points. • Participate in code reviews, performance tuning, and compliance with security standards. Required Skills (Expanded) Mainframe Development Expertise • COBOL, JCL, VSAM, DB2, CICS, and mainframe utilities. • Strong debugging and performance tuning skills. WINS Application Knowledge • Deep understanding of WINS architecture, transaction flows, and audit logic. • Ability to analyze legacy code and identify dependencies. Integration & Mapping • Experience integrating WINS with Guidewire PolicyCenter and other insurance systems. • Knowledge of data mapping for policy transactions (new business, renewals, endorsements, cancellations). Insurance Domain Expertise • Commercial Auto, Workers Compensation, and policy servicing processes. • Familiarity with rating, underwriting, and audit workflows. Tools & Methodologies • JIRA for Agile/Scrum project tracking. • Change management tools (Control-M). • Familiarity with DevOps practices for mainframe environments. Soft Skills • Strong analytical and problem-solving abilities. • Excellent communication and stakeholder management skills. • Ability to mentor junior developers and guide cross-functional teams. Preferred Skills • Experience with modernization initiatives (e.g., migration from WINS to modern platforms). • Knowledge of AI-assisted reverse engineering for legacy systems. • Exposure to cloud integration strategies for insurance applications.
$84k-110k yearly est. 3d ago
Incident Manager
Iopex Technologies 3.5
Santa Clara, CA job
Job Title: Incident Manager Employment Type: Full-Time About the job We are seeking an experienced Incident Manager who is responsible for overseeing the lifecycle of IT incidents within the ServiceNow platform, ensuring rapid restoration of services, minimizing business impact, and maintaining high service quality. This role demands strong leadership, coordination, and communication skills to manage high-pressure situations and drive continuous improvement. Who we are iOPEX is a new-generation Digital services provider offering optimized Digital Engineering, Operations and Studio services. We are process innovators focused on extracting the best out of the investments that clients have already made. At iOPEX, we help companies realize that golden ratio where their technology and business are in complete synergy, making the company greater than the sum of its parts. Founded in 2009, the demand for our specialized process optimization and digital engineering services has helped us grow 60% YoY. We have over 3,000 employees across multiple offices in Americas, Europe and Asia. Key Responsibilities: Incident Management: Monitor, detect, and log incidents using ServiceNow. Classify and prioritize incidents based on impact and urgency. Lead and coordinate resolution efforts for P1 and P2 incidents. Ensure timely escalation and assignment to appropriate support teams. Maintain a general overview of incidents, focusing on restoration via workarounds or permanent fixes. Communication & Coordination: Act as the central point of contact during major incidents. Provide regular updates to stakeholders, including executives, technical teams, and business units. Facilitate knowledge transfer and hand-offs during major incidents. Root Cause Analysis & Reporting: Oversee post-incident reviews and root cause analysis (RCA). Generate incident reports, trend analysis, and performance metrics. Ensure completeness and accuracy of closed incidents. Process & Platform Improvement: Provide feedback to improve ServiceNow workflows and platform capabilities. Refine incident management policies and procedures. Collaborate with Problem, Change, and Release Management teams. Team Leadership & Training: Mentor and train incident analysts and support staff. Promote best practices and continuous learning within the team. Qualifications: 8+ years of experience in IT Incident Management, preferably in large-scale enterprise environments. Strong understanding of SaaS GTM processes ( Lead to Order) Strong hands-on experience with ServiceNow ITSM platform. Solid understanding of ITIL framework (Incident, Problem, Change Management). ITIL v3/v4 Foundation certification preferred. Excellent communication, coordination, and stakeholder management skills. Ability to lead cross-functional teams under pressure. Preferred Skills: Familiarity with monitoring tools and automation in incident detection. Strategic thinking and adaptability in dynamic environments.
$104k-135k yearly est. 21h ago
Order Processing Specialist -- SARDC5697495
Compunnel Inc. 4.4
Torrance, CA job
Responsible for providing the highest quality of customer service to internal and external customers. This includes responding to customer inquiries via e-mail, telephone calls and live chat, entering orders, entering and processing return authorizations, processing change requests, maintaining the customer master file and escalating customer/system issues appropriately and completing other administrative support tasks. Essential Duties, Critical Success Factors, Responsibilities, Authorities and Required Interactions: • Enter orders, change requests, return authorizations and expedite requests in CRM system. • Answer customer requests via email and/or telephone professionally and in a timely manner, such as providing estimated time of arrival (ETAs), assistance with billing issues, and escalating when applicable. • Maintaining the customer master file, processing changes requests and return authorizations in ERP system • Stay informed about updates to policies, products, and services. • Using critical thinking skills to devise solutions for customers and following up to ensure concerns are resolved. • Perform other job-related duties as assigned and office administrative tasks Required Qualifications: 1. Proven experience in customer service 2. Experience with managing multiple projects. 3. Outstanding communication skills, both written and oral. 4. Competent with Excel and Word 5. Ability to work in a cross-functional cross-country team environment. 6. Ability to manage self and tasks in an appropriate manner 7. Excellent organizational and administrative skills 8. Attention to detail. 9. A calm and analytical approach to problem solving. 10. Willingness to work as part of a team 11. Ability to communicate using English (or local language).
$51k-70k yearly est. 21h ago
Content Author - CMS
Info Way Solutions 4.3
Sunnyvale, CA job
Austin, TX or Sunnyvale, CA As a Content Author, you'll be responsible for the hands-on execution, validation, and maintenance of multilingual web content across our website using our Content Management System (CMS),Digital Asset Management (DAM); and custom web tools. Working closely with different cross functional teams and EPMs, Experience on localization, you'll implement requested updates to web content. Your day to day responsibilities including authoring, validating, submitting content for localization, uploading and organize assets, and performing validations across browsers and devices to ensure a consistent high quality user experience. You'll also troubleshoot issues within the CMS, including component behavior, layout problems, and any publishing errors, applying your attention to detail and platform expertise to ensure content is accurate, consistent, and delivered on schedule.
$117k-151k yearly est. 2d ago
Business Systems Product Manager
The Judge Group 4.7
Elk Grove, CA job
3 days a week on-site About the Role We're seeking a Business Systems Product Manager to join our client's Business Systems team. This role is responsible for leading the strategy, development, and optimization of internal business systems that support key functions such as billing, subscription services, and customer support. You'll collaborate cross-functionally to deliver scalable, user-centric solutions that drive operational efficiency and enhance customer experience. Responsibilities Own the product lifecycle for internal business systems, from discovery through delivery and iteration. Partner with internal stakeholders to gather requirements, define use cases, and translate business needs into technical specifications. Develop and maintain product documentation including epics, user stories, data flows, API interactions, and UI/UX requirements. Prioritize and manage the product backlog in alignment with strategic goals. Analyze product feedback to identify defects, enhancement opportunities, and areas for innovation. Collaborate with business leadership to define product roadmaps and development priorities. Act as a Product Owner in Agile ceremonies, driving sprint planning, reviews, and retrospectives. Communicate product strategy, roadmap, and performance metrics to stakeholders and executive leadership. Support product launch activities including demos, training, and support enablement. Partner with third-party vendors to expand product capabilities. Define and monitor product KPIs to measure success and inform future development. Provide go/no-go decisions during release cycles. Step in as a Business Analyst when needed to support project execution. Minimum Qualifications Bachelor's degree in a relevant field. 3+ years of experience in product management or product development. 2+ years of experience leading cross-functional teams. Proven ability to conduct discovery sessions and translate insights into actionable requirements. Hands-on experience with Agile methodologies, including backlog grooming and story writing. Strong communication and presentation skills. Preferred Qualifications Experience with platforms such as Microsoft Dynamics, Zuora, and Drupal. Familiarity with modern UI frameworks (e.g., Angular) and API-driven architectures. Salary Target: $115-125k base + bonus
$115k-125k yearly 4d ago
Business Level Bilingual Mandarin - Dispatch Specialist - Fulltime and Onsite - Hayward, CA (No Experience Needed)
Comrise 4.3
Hayward, CA job
Job Title: Business Level Bilingual Mandarin - Dispatch Specialist - Hayward, CA (No Experience Needed) Term: Full time and Permanent Working hours: 5am - 2pm (Weekend need to be available) Pay Ranges: $21.00/hr to $22.00/hr Benefit details 401K match is 4% after 6 months, PTO: 10 days per year, Sick Leave: 5 days, Medical/vision/dental insurance all provided with different plan options Benefits start 1st of month after 60 days. Overview We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success. Key Responsibilities: Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests. Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries. Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide. Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction. Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems. Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting. Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition. Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities. Qualifications & Skills: HS diploma or equivalent required; associate or bachelor's degree is a plus. Proven experience in a dispatch, logistics, or fleet coordination role. Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure. Strong problem-solving abilities and a proactive approach to identifying and resolving issues. Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS). Ability to analyze data and driver metrics to identify trends and areas for improvement. Highly organized with the ability to manage multiple tasks and priorities simultaneously. Willingness to periodically conduct ride-alongs in the field. A valid driver's license is required.
$21-22 hourly 3d ago
Landscape Designer
Titus Talent Strategies 3.6
Waukesha, WI job
Our partner is seeking a Landscape Designer to work with their design, sales and construction team. This position requires working directly with clients, design build staff and subcontractors to provide comprehensive landscape consultation, design and installation services. The ideal candidate enjoys developing creative and high-quality design solutions to suit each client's wishes. Attention to detail and excellent communication skills are of great importance. Must be able to handle multiple concurrent deadlines. A degree in Landscape Architecture or equivalent is strongly preferred. The ideal candidate is highly organized, self-motivated and passionate about design, with a minimum of 5 years experience in the design or design build industry and is proficient in the following: · Site Measuring · Inventory and analysis · Conceptual landscape design · Grading and drainage design · Landscape construction techniques · Knowledge of common Wisconsin landscape plants · Building and maintaining long term client relationships · Working with build management and teams to address issues, maintain communication and ensure the “vision” is executed in a high quality, accurate and timely manner · Working with other departments within the company to enhance the work environment, customer satisfaction and success of the company Benefits: · Flexible Schedule · Paid Holidays · PTO · Simple-IRA · Direct Deposit · Health Insurance · Employee Discount on all hardgoods, greengoods, labor and landscape projects · Licensure fee reimbursements · Continuing education opportunities REQUIREMENTS · Bachelor's degree (preferably in architecture or related field) · Minimum of 5 years experience in the design or design/build industry · Knowledge of common Wisconsin landscape plants · Experience with vector-based design programs (AutoCAD, Dynascape or similar) · Proficient user of MS Office · Proficient user of Adobe Suite applications · Experience with Google SketchUp is a plus, but not required · Ability to close sales (prior sales experience is preferred but not required) · Excellent interpersonal and communication skills · A positive attitude · Self-directed quick learner and problem solver · Ability to maintain a professional appearance · Ability to take ownership of projects from start to completion · Ability to multitask and coordinate workload to meet deadlines Equal Employment Opportunity Statement: Our partner is proud to be an Equal Opportunity Employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$34k-43k yearly est. 4d ago
Wireless Network Engineer
Take2 Consulting, LLC 3.7
San Jose, CA job
This role involves designing, deploying, and optimizing enterprise wireless networks utilizing Cisco Meraki and Juniper Mist platforms. The Wireless Design Engineer will lead wireless architecture development, perform wireless surveys, and deliver secure WLAN solutions across various environments, ensuring high performance and scalability. Onsite Requirements This role is onsite in Santa Clara, CA, requiring presence five days per week. Responsibilities Design, implement, and support enterprise WLAN solutions using Cisco Meraki and Juniper Mist. Conduct predictive, active, and passive wireless surveys utilizing tools such as Ekahau or AirMagnet. Develop and maintain wireless architecture documentation including high-level and low-level designs. Perform RF design, channel planning, and power tuning to optimize performance and capacity. Lead wireless network deployments, upgrades, and ongoing optimization processes. Monitor and troubleshoot wireless networks using Meraki Dashboard and Mist AI analytics. Implement WLAN security features such as WPA2/WPA3-Enterprise, 802.1X, and RADIUS, along with VLAN segmentation and QoS strategies. Qualifications At least 5 years of relevant experience in wireless network design and deployment. Proven expertise with Cisco Meraki and Juniper Mist wireless platforms. Experience conducting wireless surveys and RF planning. Strong understanding of WLAN security protocols, VLAN configuration, and network troubleshooting. Ability to develop detailed architecture documentation. Familiarity with wireless monitoring and analytics tools. Desired Skills Experience with wireless capacity planning and performance tuning. Knowledge of additional wireless security standards and network segmentation strategies. Prior experience working in corporate, campus, or distributed environments.
$103k-137k yearly est. 3d ago

Charter Global jobs in Minneapolis, MN

Mechatronics & Robotics Technician

Senior Line Engineer

Amazon Package Delivery Driver

Information Technology Assurance Specialist

Senior Mechanical Design Engineer

Personnel Security Specialist

Cyber Security Engineer Lead

Amazon Package Delivery Driver - Earn $15.00 - $18.00/hr

Director of Customer success - Life sciences

Client Experience Specialist

Executive Editor, HCP Omnichannel Content

ServiceNow Product Consultants

WINS Developer / Subject Matter Expert (SME)

Incident Manager

Order Processing Specialist -- SARDC5697495

Content Author - CMS

Business Systems Product Manager

Business Level Bilingual Mandarin - Dispatch Specialist - Fulltime and Onsite - Hayward, CA (No Experience Needed)

Landscape Designer

Wireless Network Engineer

Learn more about Charter Global jobs

Most common locations at Charter Global

Working at related companies

Related companies jobs

Jobs in nearby cities