Charter Global jobs in San Jose, CA - 192 jobs

A leading technology firm in California is looking for a Sr. Manager, Digital Marketing to enhance its North American marketing initiatives. This role requires a digital marketing expert with over 10 years of experience in DTC or consumer businesses. Responsibilities include executing campaigns across multiple platforms, optimizing customer engagement strategies, and collaborating with various teams. The position offers a competitive salary range of $133,000 - $154,800 USD and comprehensive benefits, including health and 401k matching. #J-18808-Ljbffr

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: 10+ years of sales experience within software OR solutions sales organization Experience establishing trusted relationships with current and prospective clients and other teams Experience producing new business, negotiate deals, and maintain healthy C-Level relationships Experience achieving sales targets Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. The ability to understand the "bigger picture" and our plans around IT Experience promoting a customer success focus in a "win as a team" environment Willingness to travel up to 50% For positions in this location, we offer a base pay of $142,650 - $235,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Team & Role At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users' and customers' needs, with the mission to created product experiences they love. Our designers come from a diverse set of skills and background - design systems, visual, interaction, content, and product design. At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go. Learn more about our team here **************************************************************** This role will sit on the AI Growth team which accelerates strategic adoption of AI across the enterprise by partnering with business units and product teams to drive innovation, usage, and responsibility. We align AI initiatives with platform and business goals, bridge silos between design, engineering, data science, and customer teams, and ensure cohesive frameworks for the AI future. We bring focus to proactive change management, onboarding, and education to boost engagement and deliver product-led growth. Committed to ethical innovation, we lead responsible AI practices and governance in collaboration with internal and external stakeholders. What you get to do in this role: Work collaboratively with our Product teams to deliver great UX that will revolutionize workplace collaboration and productivity for some of the largest companies in the world Change the way people work through design thinking and develop experiences using AI, Machine Learning and Mobile technology Oversee a portfolio of products, while acting as a mentor & manager to subordinates. Work closely with Product and Engineering from strategic definition, planning, architecture, through tactical execution of the Product Roadmaps Work with your peers to ensure a unified and cohesive experience across the ServiceNow ecosystem Lead user needs assessment, task analysis and develop user profiles; identify key tasks for user research, competitive analysis and user testing, develop usability plans Participate in the development and maintenance of the company Design system to provide examples of core platform components and best practices Oversee UI layouts including controls, labels and graphical elements for software on both mobile and desktop platforms with an eye towards experience unification Qualifications Preferred Qualifications: 15+ years of relevant design experience. 6+ years in managing a design team. An inspiring portfolio demonstrating formative contributions to design language, strategy, processes, and standards, up to company level. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Excellent teamwork, communication, and technical problem-solving skills to contribute within a multi-functional and multi-disciplined team Obsessed with the relentless pursuit of UX perfection working inside an iterative and agile development environment Expected to demonstrate a high level of initiative, good sense of humor, and a “make it work” ethos Basic Qualifications: BA/BS degree or higher in Design, Design Communication, Human-Computer Interaction, or equivalent combination of education and experience in other related fields Experience participating in the complete product development lifecycle of web and/or software applications. Experience in user experience design or industry experience (corporate, software, web or agency) #UXD For positions in this location, we offer a base pay of $217,500 - $380,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description About the Role: At ServiceNow, Marketing isn't a function - it's a force. We're putting AI to work for people, connecting ideas, workflows, and growth across every corner of business. The Product & Solution Marketing (PSM) team sits at the center of that mission - defining how innovation becomes impact. We connect our platform's capabilities to real customer value, crafting stories that inspire belief, drive adoption, and fuel growth. You'll get a front-row seat to how ServiceNow turns innovation into business impact - and help shape how we tell that story to the world. What You'll Do * Shape go-to-market strategy for ServiceNow products and solutions - connecting innovation to customer value. * Define positioning and messaging that make our technology simple, human, and differentiated in the market. * Collaborate across Product, Sales, and Brand Marketing to bring new launches and campaigns to life. * Analyze market, customer, and competitive signals to uncover insights that drive better storytelling and strategic focus. * Develop high-impact content - sales narratives, presentations, demos, customer stories, and digital assets that move buyers to action. * Support enablement by equipping teams with the right tools, messaging, and proof points to win in market. * Use AI-driven insights and data to drive refinement: review campaign and pipeline performance to shape next-gen GTM strategies. Qualifications What You Bring * Currently enrolled in an accredited MBA program (graduating Dec 2026 or later) in Marketing, Strategy, or Business Analytics. * 3-4 years of professional experience in product marketing, strategy, or consulting. * Strategic storyteller - you can translate technical capabilities into human, customer-driven value. * Analytical and insight-led - you're fluent in data and curious about what drives outcomes. * Collaborative operator - you thrive at the intersection of Product, Sales, and Marketing. * AI-native thinker - eager to explore how intelligence and automation are changing enterprise workflows. * Adaptable and growth-minded - comfortable in ambiguity and motivated to learn fast. * Please Note: This role is not eligible for employer-based sponsorship. Why You'll Love It Here * Impact that matters: Your work will shape how the world sees ServiceNow's innovation - from AI workflows to global launches. * Leadership access: Work alongside senior PSM, Product, and Marketing leaders driving our go-to-market strategy. * Cohort experience: Learn and grow with a class of MBA interns redefining what modern marketing looks like. * Career acceleration: High performers have a clear path to full-time roles in Product & Solution Marketing. * Innovation culture: Join an AI-native, customer-obsessed marketing team where clarity, creativity, and execution all matter. For positions in this location, we offer a base pay of $53.13/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

HTC built a vision of the future by combining humanity with technology to unleash our collective imagination. At HTC, we believe that VIVERSE, the combination of virtual and augmented reality, high-speed connectivity, AI, and blockchain - reachable on any device, anytime and anywhere - will reshape the next decade in every industry and influence human beings' social lives. About Your Next Opportunity HTC VIVE is seeking an experienced Sr. Manager, Digital Marketing to join our dynamic team. This role is critical to our North American marketing team, contributing significantly to overall revenue and elevating the customer experience. The successful candidate will collaborate closely with integrated marketing, business operations, and product marketing teams to spearhead expansive marketing initiatives that amplify global reach. In this role, the Sr. Manager, Digital Marketing will lead the North American digital marketing team in crafting and executing top-tier digital marketing campaigns. Responsibilities encompass the entire customer journey, from brand awareness and prospecting to customer engagement programs focused on retention and maximizing customer lifetime value. As a results-driven digital marketing expert, you will develop digital marketing strategies and oversee the planning, management, and execution of SEO, SEM, and paid advertising campaigns. Additionally, you will play a crucial role in integrating and automating CRM programs, contributing to the enhancement of customer and prospect engagement. This strategic approach aims to achieve growth objectives and efficiently attract and convert qualified leads on a substantial scale. If you are passionate about driving impactful digital marketing initiatives, we invite you to explore this exciting opportunity with HTC VIVE. Responsibilities Execute online marketing programs such as Google paid ads (i.e., PPC, Pmax), paid social media (i.e., Meta, Reddit), and Amazon Ads. Create digital ads and video content for use across all paid and owned channels (i.e., Meta, Google, Social PR/Comms). Develop a strategy for AI search optimization and work closely with Global Marketing and Web/Digital teams to implement recommendations. Own the strategy and execution of email marketing campaigns for Consumer and Enterprise lines of business using Salesforce Marketing Cloud. Closely monitor and report on channel(s) KPI's against business goals, derive performance insights, and represent digital marketing in executive reviews. Create new metrics and KPIs as appropriate. Apply statistics-based market intelligence to business issues, regularly presenting recommendations to regional and global leadership. Work collaboratively on campaign strategy with sales and marketing teams to define priorities and opportunities that drive exceptional customer experiences. Basic Qualifications (Required Skills and Abilities) Bachelor's degree in Marketing, Business, or a related field; Master's degree is a plus. 10+ years of experience in digital marketing role for a DTC/Consumer business. 5+ years of media planning/buying experience, preferably in high-end consumer products or electronics. Experience managing large-scale digital media and marketing programs in B2B and B2C. Direct experience working across Google, Bing, Reddit, Meta, and other paid ads platforms. Experience working cross-functionally and cross-culturally. Ability to manage multiple deliverables with simultaneous deadlines in multiple time zones in a fast-paced environment. Excellent written and verbal communication; strong presentation skills. Platforms/Tools Experience Google Ads Meta for Business Canva (or a similar design platform) Salesforce Sales Cloud Shopify Amazon Ads Benefits HTC is proud to offer a comprehensive benefits package to our employees and their families. The successful applicant for this role will be eligible for health, vision, dental insurance, 401k matching, and other employee benefits as the company implements. For information regarding our available benefits, please copy and paste this link into your web browser: ****************************** This position is also eligible for participation in our discretionary bonus programs. Contact our Human Resources department if you have questions. Compensation At the time of posting, HTC's estimated annual base salary for this position is $133,000.00 - $154,800.00 USD. Individual compensation will vary based on job-related factors, including candidate skills, qualifications, experience, business needs, and geographic location. This position is also eligible for participation in our discretionary bonus programs. Equal Opportunity and Accessibility HTC is an equal-opportunity employer that values diversity at our company. We are committed to equal employment opportunity and encourage people from all walks of life to apply without regard to race, color, ancestry, sex, national origin, citizenship, genetics, marital status, veteran status, age, gender identity or expression, religion, disability, sexual orientation, or any other status or characteristic protected by law. HTC does not tolerate discrimination or harassment at any point during our employees' and applicants' time with us, including with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, leaves of absence, and general treatment during employment. If you need assistance to accommodate a disability, you may request it anytime. Please contact HTC at **************. HTC's privacy policy is posted at this link. Copy and paste to your browser for more information: ************************************* This organization participates in E-Verify. #J-18808-Ljbffr

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users. Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs Help design and implement new products and features while also enhancing the existing product suite Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 0-2+ years of experience with Java or a similar OO language Passion for JavaScript and the Web as a platform, reusability, and componentization Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations Experience with any of the modern UI frameworks like Angular, React or Vue Analytical and design skills Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) FD21 For positions in this location, we offer a base pay of $125,700 - $194,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Are you passionate about developer velocity and happiness? * The Developer Productivity team at ServiceNow is responsible for building, evolving and operating ServiceNow's end-end development pipeline. * As a Distinguished Engineer with the Developer Productivity group, you will be responsible for driving key initiatives that go across all ServiceNow development teams and significantly affect our development speed and quality and developer happiness. * This is an opportunity to help drive CI/CD across an extremely large codebase, leveraging AI at every stage. This is a challenging role working across the company to enable CI/CD transformation. * You will provide technical leadership and be able to coach and mentor other software engineers in different methodologies. * You will provide deep technical influence on the performance and reliability of ServiceNow's CI/CD pipeline. * You will provide perspective on leading industry CICD trends, recommendations on new and emerging technologies, and are able to resolve complex technical problems. Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 10+ years software development experience including: * Deep passion for developer productivity and happiness * Expert level understanding of best practices for modern CICD across all layers of the stack - server backend, web UI and mobile, building and consuming LLMs * Expert level understanding of Jenkins, GitHub and related technologies * Expert level understanding of Java and JavaScript * Expert level understanding of the testing pyramid and modern test automation strategies and technologies for all layers of the stack * Deep understanding and interest in modern code and testing AI assistance technologies such as Windsurf, Claude Code, Copilot * Deep experience in driving performance and reliability initiatives * Deep experience with the top cloud providers including AWS * Demonstrated success driving CICD transformation of large codebases * Demonstrated success driving improved developer velocity, quality and happiness * It'd be even better if you have: * Experience working with containers and Kubernetes * Expert ability to influence and work across a large number of development teams with differing requirements * Ability to identify and reduce developer friction at every development stage * Ability to evaluate 3rd party technologies and vendors * Ability to present and influence senior executives JV20 For positions in this location, we offer a base pay of $250,200 - $437,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: * Execute a go to market model to build a multi-billion dollar Manufacturing line of business * Lead, organize, and manage executive-level strategic planning, sales programs and operational cadence to drive operational excellence, continuous improvement and implement changes across our business in conjunction with functional leaders. * Recruit a team of specialized sellers to drive the NOW Platform into the Customer Service office and the cross functional teams that support customer engagement. * Lead and grow a global sales team to serve our customers in AMS, EMEA and APJ * Define programs for enabling the field sales and solution consulting teams to drive Customer Service sales, adoption and value proposition * Help develop and contribute to sales campaigns focused on Customer Service Management * Partner with our Global Alliance and Channel organization to build a sell to, with and through model * Partner with the General Manager of the Customer Workflows business unit to build out a successful roadmap for the next 5 years * Align as a trusted advisor and strategic team member to both sales and company executives in order to understand market conditions, customer requirements and challenges, and assist in strategically planning GTM, solution capabilities and strategic partnerships * Influence and drive the right value model around pricing and packaging * Establish trusted relationships with product management, marketing, global sales leadership, professional services and global alliance and channels leaders * Strong executive presence & track record of consistent quota attainment & over achievement * Develop clearly defined go-to-market initiatives with key ServiceNow sales, marketing and business unit leaders to achieve revenue goals. Define key milestones and progress tracking metrics & drive associated operating rigor to 'inspect what we expect' * Build strong relationships with executive leaders in both our customers and partners * Drive a customer success focus and a win as a team culture Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * Extensive sales leadership experience: recruiting and developing high performance teams selling into the customer service domain * Has a strong drive for results and ability to collaborate and influence in a "Win as a team" environment * Strong people management skills with a passion for coaching and developing others to their highest potential * Proven leadership skills inspiring people and building a business from start up to scale * Proven ability in managing complex sales cycles from start to finish with a track record of successful revenue attainment * Excellent interpersonal skills communicating and collaborating with both business and technical stakeholders at all levels with in an organization. * Experience working collaboratively with product management, product marketing and product development. * The successful candidate will be adaptable and flexible, able to work and thrive in a highly dynamic environment * A passion evangelizing our capabilities and success on social media and other outlets to build brand preference and recognition * A self-starter who will take the initiative to develop programs for enablement and growth * A high degree of passion, energy, drive and willingness to travel 50% of the time * International experience a plus For positions in this location, we offer a base pay of $190,000 - $323,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Please Note: This position will include supporting our US Federal Government Cloud Infrastructure. This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. As a Senior Systems Engineer on our SysEng OODP Operations team, you will help deliver 24x7 support for our Government Cloud infrastructure. The Federal SysEng OODP Operations Team has 3 shifts that provide 24x7 production support for our Big Data Government cloud infrastructure. Below are some highlights. 4 Day work week (Sunday to Wednesday) This is a 3rd Shift position with work hours from 11 pm - 10 am Pacific Time No on-call rotation Shift Bonuses for 2nd and 3rd shifts The Cloud Infrastructure Systems Engineering team at ServiceNow is looking for help to architect and build the server infrastructure and core services that allow our SaaS platform to run at scale and with high availability. We are looking for a skilled Systems Engineer who can help craft the technology and processes needed to sustain ServiceNow's growth while gaining valuable experience in modern systems and software development. What you get to do in this role: Write and maintain software-defined declarative infrastructure, at scale. Deploy, scale, and manage containerized applications using Kubernetes, docker, and other related tools. Strong understanding of traditional relational databases like MySQL or PostgreSQL. Ability to write queries, perform joins, and optimize basic SQL queries. Create build systems, web services, and automation tools that are thoroughly specified, documented, and testable. Build orchestration workflows by leveraging features of the ServiceNow platform. Research and implement new open- source and commercial tools, technologies and methodologies Collaborate with peer teams who have built world-class networking and orchestration solutions Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry 8+ years of related experience with a Bachelor's degree; or 5+ years and a Master's degree; or a PhD with 3+ years of experience; or equivalent experience Excellent Linux System Administration skills Strong skills and experience designing, authoring, testing, and debugging code in Python Deep understanding of Kubernetes architecture, concepts, and operations Strong skills and experience with Ansible and Terraform Can figure things out. You will have documentation and many peers to turn to for help, but your work will touch many interconnected systems and technologies; too many to rely solely on others' knowledge. To succeed, you will need to investigate and discover on your own. Experience working with VictoriaMetrics, Postgres, Redis, Prometheus, and Grafana You are very comfortable building and maintaining Linux-based systems through automated tooling such as (but not limited to) Terraform, Cobbler, Puppet, Ansible, etc. Is comfortable with virtualization using both public and private cloud infrastructure technologies such as Microsoft Azure, Amazon EC2, VMWare vSphere, etc. You have a working understanding of related infrastructure concepts such as IP networking, block and file storage, load-balancers, etc. You have a working understanding of related internet protocols such as DNS, LDAP, NTP, SMTP, HTTP, etc. Excellent oral and written communication skills. High integrity, honesty and can uphold ServiceNow's values While these are not ‘musts', they are undoubtedly nice-to-haves: Full-time software development experience Relevant Azure, AWS or GCP certifications Deep experience with Terraform (any provider, but especially Azure) Familiarity with Cloudera Data Platform (CDP) and its ecosystem GCS-23 Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! For positions in this location, we offer a base pay of $140,700 to $239,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Team & Role At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users' and customers' needs, with the mission to created product experiences they love. Our designers come from a diverse set of skills and background - design systems, visual, interaction, content, and product design. At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go. Learn more about our team here **************************************************************** This role will be on our AI Growth team which accelerates strategic adoption of AI across the enterprise by partnering with business units and product teams to drive innovation, usage, and responsibility. We align AI initiatives with platform and business goals, bridge silos between design, engineering, data science, and customer teams, and ensure cohesive frameworks for the AI future. We bring focus to proactive change management, onboarding, and education to boost engagement and deliver product-led growth. Committed to ethical innovation, we lead responsible AI practices and governance in collaboration with internal and external stakeholders. What you get to do in this role: * You get to lead large, complex initiatives and deliver world-class experiences that influence product strategy and transform how people work around the world. * You drive end-to-end product experiences that consider user and product ecosystems, workflow, and design patterns. You develop frameworks and principles to standardize and guide cross-team work. * You will lead collaborative projects or work streams with multidisciplinary teams to deliver experiences that resonate with our users. You will share knowledge and expertise with others across the company to elevate colleagues, teams, and community of practice. Qualifications Preferred Qualifications: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 7+ years of relevant design experience. * An inspiring portfolio demonstrating the ability to distill complex problems into elegant, holistic solutions based on human-centered design and research data * Experience in developing frameworks and principles to standardize and guide cross-team work and successfully bring a product design from conception to launch with minimal supervision. * A growth mindset, actively broadening areas of inquiry and learning, and seeking new opportunities and challenges. * Ability to articulate and champion design solutions based on human-centered design principles and research data while influencing product experience strategy across a particular business unit or product line Basic Qualifications: * Experience participating in the complete product development lifecycle of web and/or software applications. * Experience in user experience design or industry experience (corporate, software, web or agency) #UXD For positions in this location, we offer a base pay of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description: ServiceNow's Corporate Development team works closely with senior executives and business unit leaders to drive ServiceNow's overall inorganic growth strategy. We are looking for a passionate and driven MBA intern to join our Corporate Development team for the summer! The ideal candidate will have a passion for AI, technology innovation, and the Enterprise SaaS ecosystem. As an MBA intern with the team, you will gain hands-on experience across all stages of the acquisition and investment lifecycle including market landscaping and sourcing, due diligence, financial analysis and valuation, and transaction execution and integration. This is an excellent opportunity if you are looking to get a taste of Corporate Development at a high-growth enterprise AI software company, while working on projects with executive visibility. If you want to learn more about our company and the impact we have, please visit our YouTube channel. Key Responsibilities Support the evaluation and execution of M&A and strategic investment opportunities Drive market research and competitive analysis on industry trends, adjacent spaces, and emerging companies Develop financial models and valuation analyses and conduct due diligence to assess potential transactions Prepare clear, compelling presentations and recommendations for senior leaders Partner with cross-functional teams (e.g. product, finance, legal, etc.) throughout the target identification and deal execution process Qualifications Qualifications Currently enrolled at an accredited university pursuing an MBA and on track to graduate between December 2026 and Spring 2027 You have at least 2-3 years of experience before your MBA with an investment bank, private equity, venture capital, or a similar role at a technology company (or equivalent) Ability to perform rigorous quantitative analyses, particularly financial modeling and valuation Effective communicator both verbally and in writing; comfortable in business and technical discussions Collaborative team player who is also an independent thinker Self-starter who thrives in fast-paced, high-growth environments Expertise and/or strong interest in the enterprise software/SaaS industry a plus Experience in leveraging AI in work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact This role is not eligible for employer-based sponsorship. For positions in this location, we offer a base pay of $57.7 - 73.97/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Director of Platform Architecture for Financial Services Industry (FSI) is a strategic leader who defines the architectural vision for banking, insurance, and capital markets clients navigating complex regulatory landscapes and digital transformation imperatives. This role manages multiple teams of Platform Architects, cultivates C-suite relationships with CIOs, CFOs, CROs, and compliance leaders, and drives AI-powered modernization initiatives for Very Large Enterprise (VLE) and Large Enterprise (LE) financial institutions. The Director partners closely with FSI Major Area leadership, Customer Experience Group (CEG), and Go-To-Market (GTM) teams to accelerate platform adoption, deliver measurable business value, and enable mission-critical enterprise transformation while ensuring regulatory compliance and operational resilience. What You Get to Do in This Role Maintain FSI Industry Alignment and Scale Across Portfolio * Develop and maintain deep expertise in financial services industry dynamics including banking operations (retail, commercial, wealth management), insurance (P&C, life, health), capital markets, and payment systems, with fluency in regulatory frameworks (Basel III/IV, Dodd-Frank, SOX, PCI-DSS, GDPR, state insurance regulations). * Partner strategically with FSI Major Area leaders and Segment leads to align architectural strategies, resourcing models, and talent deployment with evolving market demands, regulatory shifts, and organizational priorities across banking, insurance, and capital markets verticals. * Enable high-performing Platform Architects and Senior Managers to navigate industry-specific challenges including legacy system modernization, core banking/insurance platform transformation, regulatory compliance automation, fraud detection, risk management, and customer experience optimization. * Maintain active engagement with major FSI industry organizations to ensure architectural approaches remain aligned with emerging trends in digital banking, insurtech innovation, open banking/API ecosystems, and regulatory technology (RegTech). Lead & Develop a High-Performing Organization * Drive AI tooling adoption to increase team productivity, enhance FSI-specific workflow automation, and improve cross-functional collaboration between architecture, delivery, and client success teams. * Proactively manage pipeline of FSI engagements, ensuring visibility into regulatory-driven projects, digital transformation initiatives, and critical resource needs to support strategic business growth in highly regulated environments. * Collaborate with business development, FSI account teams, and Major Area leadership to forecast demand across banking, insurance, and capital markets segments, aligning staffing plans with client requirements and organizational priorities. * Ensure proper engagement staffing by matching FSI domain expertise, regulatory knowledge, technical skills, and certifications to project needs, optimizing team performance and delivering exceptional customer outcomes. * Attract, recruit, and hire top-tier talent for Platform Architect and Senior Manager roles, leveraging FSI industry networks including professional associations (e.g., Risk Management Association, American Bankers Association, Insurance Information Institute) and ecosystem partnerships. * Monitor and adjust staffing plans and skill development to maintain alignment with FSI Major Area priorities, emerging regulatory requirements, and evolving FSI technology landscapes (e.g., core banking modernization, policy administration system transformations). * Manage team of Platform Architects and Senior Managers with accountability for coaching, performance management, development planning, and quality oversight, fostering technical excellence and FSI domain mastery. * Drive delivery excellence, achievement of customer satisfaction KPIs, and consistent experience across all FSI engagements while maintaining adherence to regulatory compliance standards and audit requirements. * Embed customer-first mindset and foster continuous learning culture, particularly in AI/automation for financial services, regulatory compliance technology, and platform innovation trends affecting FSI sector. * Foster inclusive culture that embraces and models ServiceNow's core values while supporting diverse perspectives that drive innovation in financial services. Shape the Future of Platform Architecture for FSI Customer Outcomes Drive strategic customer outcomes through coaching and enablement of Platform Architects to: * Influence Impact product roadmap by identifying and communicating FSI customer insights, emerging architecture patterns for banking/insurance operations, and opportunities for innovation leveraging AI, automation, and regulatory compliance capabilities specific to financial services. * Serve as executive sponsor for major FSI modernization initiatives including core system transformations, regulatory compliance programs, risk management platform implementations, and strategic co-delivery programs with Global System Integrators (GSIs) and Big Four partners. * Drive FSI thought leadership through development of AI/automation frameworks for financial operations, reference architectures for banking/insurance modernization, regulatory compliance playbooks, and industry-specific solution accelerators addressing common FSI challenges (e.g., KYC/AML automation, loan origination optimization, claims processing transformation). * Foster culture of continuous improvement and technical excellence, empowering teams to experiment with emerging FSI technologies, adopt industry best practices for secure-by-design architectures, and advance organizational capabilities in regulated environments. * Build strategic partnerships across Customer Outcomes, FSI Sales teams, Product management, and Partner ecosystems (including financial services-focused GSIs, regional integrators, and specialized FSI technology vendors) to drive adoption, value realization, and enterprise digital transformation at scale. Engage in Pre-Sales Support * Collaborate with FSI GTM Teams and Major Area leadership to define strategies for leveraging platform architecture within FSI-specific pre-sales motions, addressing unique regulatory, security, and operational requirements of financial institutions. * Partner with CEG GTM to support Impact pre-sales engagements in FSI accounts, articulating value propositions that resonate with banking, insurance, and capital markets executives focused on regulatory compliance, operational efficiency, and customer experience transformation. * Advocate ServiceNow best practices, AI-powered capabilities for financial services operations, emerging FSI use cases (e.g., intelligent document processing for loan applications, automated compliance monitoring, fraud detection workflows), and industry-aligned accelerators that address specific banking and insurance challenges. * Support pre-sales motions with strategic guidance on customer product adoption readiness, technical fit assessments for FSI environments, regulatory compliance considerations, and integration approaches for core banking/insurance systems. Qualifications 10+ years in consulting, digital transformation, or enterprise architecture leadership with significant experience in financial services industry (banking, insurance, capital markets, or payments) * Proven track record coaching senior talent and managing multi-level architecture teams delivering complex FSI transformation programs in highly regulated environments * Strong ability to engage with and influence C-suite executives (CIO, CFO, CRO, Chief Compliance Officer, Chief Risk Officer) and enterprise strategy teams at major financial institutions * Deep understanding of FSI regulatory landscape including Basel III/IV capital requirements, Dodd-Frank stress testing, SOX compliance, PCI-DSS payment security, GDPR/CCPA data privacy, and state insurance regulations * Demonstrated expertise in AI/automation applications for financial services including intelligent document processing, fraud detection, AML/KYC automation, regulatory reporting, and customer service optimization * Experience shaping FSI enterprise operating models, leading core banking/insurance platform transformations, and architecting solutions that balance innovation with regulatory compliance and operational resilience requirements * Strong FSI ecosystem leadership experience with Global System Integrators (Accenture, Deloitte, EY, PwC, KPMG), regional banking/insurance integrators, and strategic technology partners serving financial institutions * Expertise across multiple ServiceNow product suites with specific experience in Financial Services Operations (FSO), platform strategy, workflow automation, and integration patterns for core banking/insurance systems * Understanding of FSI technology trends including open banking APIs, cloud-native architectures for regulated workloads, microservices adoption in financial services, and emerging technologies (blockchain, embedded finance, real-time payments) * Experience navigating complex FSI stakeholder environments including lines of business (retail banking, commercial banking, wealth management, P&C insurance, life insurance), technology organizations, risk/compliance teams, and regulatory affairs For positions in this location, we offer a base pay of $173,200 - $270,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Office Work Location: Kirkland, WA; San Diego, CA or Santa Clara, CA Please Note: This position will include supporting our US Federal customers. “This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. As a Senior Process Engineer, you will report to the Senior Manager of Process Engineering. You will drive Operational Excellence initiatives, process improvement, and operationalization projects across Global Cloud Operations. This role requires a blend of technical acumen, process design expertise, and cross-functional leadership to deliver measurable impact on productivity, compliance, and customer experience. You will work independently and collaboratively, influencing without authority, and ensuring alignment with organizational OKRs and strategic priorities. Success in this role means being able to translate strategy into actionable workflows, remove operational waste, and enable scalable processes in a fast-paced cloud environment. What you get to do in this Role: Lead Process Optimization: Design and implement end-to-end processes that improve efficiency and reduce operational risk across engineering and operations. Drive OKR Alignment: Translate organizational objectives into measurable outcomes; track and report progress using dashboards and KPIs. Operationalize Change: Support service transitions, release management, and compliance initiatives with structured frameworks and governance. Enable Data-Driven Decisions: Use analytics to identify bottlenecks, quantify waste, and propose improvements that deliver tangible business value. Champion Cross-Functional Engagement: Facilitate workshops, manage intake processes, and coordinate dependencies across multiple teams. Governance & Reporting: Maintain data hygiene, enforce process standards, and ensure audit readiness for regulated environments. Advance Intelligent Automation: Identify opportunities for AI-driven workflows and implement no-code/low-code solutions to streamline operations and enhance scalability. Skills for Success Technical & Analytical Knowledge of Cloud Infrastructure, Data Center Operations, and process mapping tools like Miro, Lucid charts etc. Understanding of AI workflow automation, ITIL, ServiceNow, and operational governance. Experience with no-code/low-code platforms and ability to design and deploy automation solutions. Ability to identify and implement AI-driven enhancements across business processes. Proficient in using data analytics for decisions and KPI tracking.. Process Excellence Proficiency in lean methodology and continuous improvement frameworks. Ability to apply statistical analysis and process optimization techniques. Experience designing scalable processes in complex or regulated environments. Change management and service transition knowledge. Certification preferred (Green Belt or Black Belt). Leadership & Influence Ability to lead cross-functional workshops and build stakeholder consensus. Effective communicator with both technical and non-technical audiences. Ability to manage organizational change and ensure adoption of new processes. Strategic Execution Experienced with OKRs and aligning tasks with business goals. Skilled in prioritizing initiatives considering impact, risk, and resources. Strong problem-solving mindset with a focus on reducing operational inefficiencies. Qualifications 5+ years of experience with a Bachelor's Degree, as a Process Engineer in Cloud or Data Center environments OR 3+ years with a Master's Degree. Proven experience in program/project management and process improvement with AI Solutions. Certifications in ITIL, Lean Six Sigma, Kaizen Leader or Project Management preferred. GCS-23 For positions in this location, we offer a base pay of $127,600 - $216,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Please Note: This position will include supporting our US Public Sector customers. “This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. The Cloud Network Services (CNS) team at ServiceNow is responsible for ensuring reliable, high-performance application traffic delivery to every ServiceNow customer around the globe. We design and operate our own cloud networking solution, blending industry-standard technologies with the power of the ServiceNow platform to automate and scale host configurations from customer requirements. Our team continuously monitors, tests, and optimizes the platform to deliver new features and maintain top-tier performance. As we evolve, our focus has expanded to embrace hybrid cloud strategies through deep integrations and partnerships with leading cloud providers, including Google Cloud Platform (GCP), Amazon Web Services (AWS), and Microsoft Azure. What you get to do in this role: Operate and maintain ServiceNow's global cloud network infrastructure, including backbone routing, top-of-rack (TOR) switching, VPN services, and application delivery controller (ADC) systems. Troubleshoot and resolve network issues, including urgent operational events. Participate in 24/7 on-call rotation, including weekends, as part of the Network Operations Engineering team. Maintain software-defined, declarative infrastructure at scale using automation tools such as Ansible, GitLab. Perform software upgrades, version control, and security patching across production systems. Proactively analyze network metrics such as capacity, latency, and availability to detect and prevent outages. Support network operations in private and hybrid multi-cloud environments (e.g., Azure, AWS, GCP). Partner with the Site Reliability Engineering (SRE) team to improve operational processes and reliability. Review, consult, and prepare for planned changes and releases to the production environment. Create and maintain detailed documentation of infrastructure, automation, and standard operating procedures. Provide feedback to infrastructure architects and contribute to design discussions for new initiatives. Collaborate with peer teams building world-class networking and orchestration solutions. Evaluate, adopt, and implement new open-source and commercial tools and technologies. Contribute to processes and automation to build a low-touch, continuous deployment pipeline with near-zero downtime and high success rates. Drive automation to enable rapid deployment and updates across large-scale environments. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry 4+ years of experience in network operations, infrastructure engineering, or a similar role supporting large-scale distributed systems. Strong hands-on experience with load balancers (e.g., F5, NGINX), routing/switching (e.g., Juniper, Cisco), and security devices (e.g., Palo Alto, Radware) in production environments. Solid understanding of network protocols and services, including TCP/IP, BGP, DNS, TLS/mTLS, and VPNs. Experience managing hybrid and public cloud environments (AWS, GCP, Azure) in an operational capacity. Proficient in Linux systems administration and troubleshooting. Familiarity with container technologies (e.g., Docker, Kubernetes) and service mesh architectures. Experience with monitoring, observability, and alerting tools (e.g., Prometheus, Grafana, Splunk). Ability to respond to incident resolution, including root cause analysis and post-mortems. Proficiency in infrastructure-as-code and automation tools, such as Ansible, Terraform, GitLab CI/CD. Scripting skills in Python, Bash, or similar languages for automation and tooling. Experience with change management processes in high-availability production environments. Excellent problem-solving skills and attention to detail, with a bias toward action and automation. Effective communication and collaboration skills, including cross-functional team engagement. Willingness to participate in a 24/7 on-call rotation, including weekends. GCS-23 For positions in this location, we offer a base pay of $125,300 - $213,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Team As part of Delivery Excellence, our Technology Workflows team empowers enterprises to accelerate their digital transformation. We partner closely with customers to drive adoption, consumption, satisfaction, and demonstrable business value through the Technology Workflows product portfolio. The Role As Senior Director, Technology Workflows Services (Americas Leader), you will lead services delivery execution for all Technology Workflows customers across the US and Canada. You'll be instrumental in expanding the ServiceNow Technology Workflows footprint, ensuring world-class delivery excellence, nurturing deep customer relationships, and maximizing customer value realization. What You'll Do Strategic Leadership & AI Innovation * Partner with the Acceleration & Modernization (A&M) team to actively lead programmatic rollout of AI-powered delivery solutions and automation capabilities, driving adoption of intelligent tools that enhance consultant productivity, accelerate time-to-value, and optimize delivery outcomes. * Develop and execute a comprehensive business plan for Technology Workflows (including IT Service Management, IT Operations Management, IT Asset Management, DevOps, Security Operations, Risk & Compliance, and related platform capabilities) in the Americas, focusing on market expansion, differentiation, and customer success. * Lead regional sales strategies, drive portfolio performance, and achieve or exceed services revenue targets for the Technology Workflows suite. * Stay on top of industry and regional trends, identifying new opportunities to enhance and expand ServiceNow Technology Workflows adoption. Customer Success & Delivery Excellence * Provide active, visible leadership to a team of workflow professionals, fostering a high-performance and customer-centric culture. * Build and maintain strong executive relationships with key customer stakeholders, including CIOs, CTOs, CISOs, and technology leadership teams. * Champion high-quality delivery and customer satisfaction, leading continuous improvement initiatives globally and locally. * Engage with senior customer leaders to shape technology transformation roadmaps and drive successful business outcomes. * Monitor key delivery metrics, using insights to improve operational efficiency and service excellence. * Travel up to 50% annually based on business and customer needs. Cross-Functional Collaboration & Ecosystem Leadership * Lead collaboration with cross-functional teams across Product, Sales, Customer Excellence Group (CEG), Marketing, Training, Sales Enablement, and Partner organizations to ensure seamless implementation and expansion of Technology Workflow solutions. * Lead strategic alignment with ServiceNow technology and implementation partners, supporting joint business goals and ecosystem growth. * Mentor and guide ServiceNow technology workflow consultants and partner ecosystem resources. * Engage with Technology industry communities to represent ServiceNow and share best practices and insights. Qualifications To be successful in this role you have: Core Experience & Expertise * 15+ years of leadership experience in Enterprise Technology Customer Success and Services, with a proven track record in IT and Security service delivery, program management, and consulting at scale. * Extensive consulting experience within global, enterprise-scale organizations, with focus on ITSM, ITOM, ITAM, Security Operations, Risk, or ServiceNow Technology Workflow solutions. * Deep understanding of the IT workflow automation landscape, including ServiceNow platform capabilities, and familiarity with industry competitors and trends. * Experience leading and mentoring large teams (100+ members) across cross-functional projects and services portfolios. * Demonstrated expertise in developing and scaling service capabilities and portfolios, particularly in cloud-based and SaaS technology workflows. Executive Engagement & Leadership * Proven ability to consult, influence, and establish credibility with executive-level stakeholders, including CIOs, CTOs, CISOs, and other technology leaders. * Exceptional people leadership skills, including coaching, mentoring, and talent development. * Ability to lead and inspire teams-even those not in a direct reporting line-toward common goals and outcomes. * Dedication to customer success and continuous improvement. Technical & ServiceNow Knowledge * Extensive experience delivering customer success and services to IT and Security personas, with deep understanding of their operational challenges, business priorities, and technology transformation drivers. * ServiceNow experience and certifications (e.g., CIS, ITSM, ITOM, Security Operations, or platform certifications) are highly desirable. * Strong passion for technology and digital transformation, and its impact on enterprise business outcomes. Collaboration & Communication * Experience leading collaboration with cross-functional teams across Product, Marketing, Training, Sales, Sales Enablement, and external partner organizations. * Ability to communicate complex technical solutions clearly to diverse audiences, both technical and non-technical. * Outstanding organizational, time management, and communication skills (written, verbal, and presentation). For positions in this location, we offer a base pay of $228,900 - $412,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Global Learning & Development (GLD) team is looking for a Senior Manager to design, deliver, and scale world-class enablement programs for our internal Global Partnerships & Channels (GPC) organization. This includes audiences such as Partner Managers, Partner Sellers, and Partner Business Development Reps who co-sell alongside our internal sales organization and our external partner ecosystem. In this highly visible role, you will define an enablement strategy, build high-impact learning experiences, and collaborate across the business to accelerate GPC productivity, elevate competencies, and empower our internal partner sales teams. We're looking for a leader with a bold, AI-first mindset - someone who doesn't just use AI tools but also embeds them into how we design, deliver, and measure learning experiences. You bring a track record of driving measurable impact for sales or partner-facing roles, strong business acumen, and the executive presence to influence senior leaders across a complex matrixed environment. Ideal candidates thrive in ambiguity, lead with empathy and emotional intelligence, and stay highly organized in a fast-changing environment. Experience carrying a quota or working within a partner ecosystem is highly desirable, though not required. **Primary Responsibilities ** + Build strong, strategic relationships across GLD, GPC leadership, and cross-functional teams. + Co-create and execute the enablement strategy, frameworks, and processes that support GPC global priorities. + Partner with Global Learning Business Partners (LBPs) to assess field requests, guide program intake, and align to enterprise goals. + Design and deliver role-specific programs for GPC audiences, optimized for stages of the sales cycle and partner/customer buying processes. + Showcase real-world AI-first enablement approaches to inspire adoption and modernize how our field learns and performs. + Apply a data-driven mindset to measure program effectiveness, analyze ROI, and inform strategic decisions. + Act as a trusted advisor to senior GPC leaders, using strong business and partner ecosystem acumen. + Communicate with clarity and impact when facilitating sessions and presenting to executive-level audiences. + Work across global time zones to support regional teams and deliver experiences as needed. You thrive in a fast-paced environment, adapt quickly to changing priorities, and excel at simplifying complexity. You build trust, collaborate effectively across functions, and bring credibility with sales and partner organizations. **To be successful in this role you have:** + Proven experience in enterprise software sales, partner sales, and/or enablement. + Deep understanding of complex sales cycles, partner ecosystems, and solution-selling methodologies. + Experience designing outcome-based learning or enablement programs grounded in adult learning principles. + Experience leveraging technology or AI to scale learning and enablement impact + Ability to serve as a subject matter expert while collaborating across teams to meet aggressive goals. + A track record of influencing without authority and moving strategy forward across a matrixed team. + Comfort operating with ambiguity and proactively creating clarity. + Adaptability to shift focus as business needs evolve. + Strong communication and relationship-building skills, with high emotional intelligence. For positions in this location, we offer a base pay of $137,500 - $240,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Team & Role: At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users' and customers' needs, with the mission to created product experiences they love. Our designers come from a diverse set of skills and background - design systems, visual, interaction, content, and product design. At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go. Learn more about our team here **************************************************************** The Mobile Platform design team is shaping how millions of users access and interact with ServiceNow on the go - creating seamless, intelligent mobile experiences that bring the power of the ServiceNow AI Platform to employees wherever they work. As mobile evolves beyond native apps to include embedded small screen experiences throughout the ecosystem, designers on this team must demonstrate mastery of foundational design principles while being strategic generalists who can frame problems, not just solve them. The team connects design decisions to business outcomes and user needs, partnering with engineering, product teams, and ecosystem partners to define how AI-powered workflows scale across ServiceNow's mobile landscape. What you get to do in this role: You get to lead large, complex initiatives and deliver world-class experiences that influence product strategy and transform how people work around the world. You drive end-to-end product experiences that consider user and product ecosystems, workflow, and design patterns. You develop frameworks and principles to standardize and guide cross-team work. You will lead collaborative projects or work streams with multidisciplinary teams to deliver experiences that resonate with our users. You will share knowledge and expertise with others across the company to elevate colleagues, teams, and community of practice. Qualifications Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of relevant design experience. An inspiring portfolio demonstrating the ability to distill complex problems into elegant, holistic solutions based on human-centered design and research data Experience in developing frameworks and principles to standardize and guide cross-team work and successfully bring a product design from conception to launch with minimal supervision. A growth mindset, actively broadening areas of inquiry and learning, and seeking new opportunities and challenges. Ability to articulate and champion design solutions based on human-centered design principles and research data while influencing product experience strategy across a particular business unit or product line Experience participating in the complete product development lifecycle of web and/or software applications. Experience in user experience design or industry experience (corporate, software, web or agency) For positions in this location, we offer a base pay of $166,500 - $291,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description About the Role: At ServiceNow, Marketing isn't a function - it's a force. We're putting AI to work for people, connecting ideas, workflows, and growth across every corner of business. The Product & Solution Marketing (PSM) team sits at the center of that mission - defining how innovation becomes impact. We connect our platform's capabilities to real customer value, crafting stories that inspire belief, drive adoption, and fuel growth. You'll get a front-row seat to how ServiceNow turns innovation into business impact - and help shape how we tell that story to the world. What You'll Do Shape go-to-market strategy for ServiceNow products and solutions - connecting innovation to customer value. Define positioning and messaging that make our technology simple, human, and differentiated in the market. Collaborate across Product, Sales, and Brand Marketing to bring new launches and campaigns to life. Analyze market, customer, and competitive signals to uncover insights that drive better storytelling and strategic focus. Develop high-impact content - sales narratives, presentations, demos, customer stories, and digital assets that move buyers to action. Support enablement by equipping teams with the right tools, messaging, and proof points to win in market. Use AI-driven insights and data to drive refinement: review campaign and pipeline performance to shape next-gen GTM strategies. Qualifications What You Bring Currently enrolled in an accredited MBA program (graduating Dec 2026 or later) in Marketing, Strategy, or Business Analytics. 3-4 years of professional experience in product marketing, strategy, or consulting. Strategic storyteller - you can translate technical capabilities into human, customer-driven value. Analytical and insight-led - you're fluent in data and curious about what drives outcomes. Collaborative operator - you thrive at the intersection of Product, Sales, and Marketing. AI-native thinker - eager to explore how intelligence and automation are changing enterprise workflows. Adaptable and growth-minded - comfortable in ambiguity and motivated to learn fast. Please Note: This role is not eligible for employer-based sponsorship. Why You'll Love It Here Impact that matters: Your work will shape how the world sees ServiceNow's innovation - from AI workflows to global launches. Leadership access: Work alongside senior PSM, Product, and Marketing leaders driving our go-to-market strategy. Cohort experience: Learn and grow with a class of MBA interns redefining what modern marketing looks like. Career acceleration: High performers have a clear path to full-time roles in Product & Solution Marketing. Innovation culture: Join an AI-native, customer-obsessed marketing team where clarity, creativity, and execution all matter. For positions in this location, we offer a base pay of $53.13/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Are you passionate about developer velocity and happiness? The Developer Productivity team at ServiceNow is responsible for building, evolving and operating ServiceNow's end-end development pipeline. As a Distinguished Engineer with the Developer Productivity group, you will be responsible for driving key initiatives that go across all ServiceNow development teams and significantly affect our development speed and quality and developer happiness. This is an opportunity to help drive CI/CD across an extremely large codebase, leveraging AI at every stage. This is a challenging role working across the company to enable CI/CD transformation. You will provide technical leadership and be able to coach and mentor other software engineers in different methodologies. You will provide deep technical influence on the performance and reliability of ServiceNow's CI/CD pipeline. You will provide perspective on leading industry CICD trends, recommendations on new and emerging technologies, and are able to resolve complex technical problems. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years software development experience including: Deep passion for developer productivity and happiness Expert level understanding of best practices for modern CICD across all layers of the stack - server backend, web UI and mobile, building and consuming LLMs Expert level understanding of Jenkins, GitHub and related technologies Expert level understanding of Java and JavaScript Expert level understanding of the testing pyramid and modern test automation strategies and technologies for all layers of the stack Deep understanding and interest in modern code and testing AI assistance technologies such as Windsurf, Claude Code, Copilot Deep experience in driving performance and reliability initiatives Deep experience with the top cloud providers including AWS Demonstrated success driving CICD transformation of large codebases Demonstrated success driving improved developer velocity, quality and happiness It'd be even better if you have: Experience working with containers and Kubernetes Expert ability to influence and work across a large number of development teams with differing requirements Ability to identify and reduce developer friction at every development stage Ability to evaluate 3rd party technologies and vendors Ability to present and influence senior executives JV20 For positions in this location, we offer a base pay of $250,200 - $437,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.