Charter Global jobs in Washington, DC

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: You will Identify areas of risk and takes steps to prevent customer or revenue churn You will be responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans As a Customer Success Executive, you will provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models and makes sure that all parties adhere to it. You will help the customer identify incidents where contractual SLAs were missed and takes necessary action Improving the overall satisfaction of the customer, as well as the satisfaction of their internal customers, is the key to success in this role. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. The ideal candidate will have significant experience collaborating with senior IT and business leaders. They must have a track record of successfully demonstrating the ability to translate corporate strategy/objectives with the applied use of ServiceNow technology in the context of the client's environment. PMP preferred, project management experience required. A minimum of 10 years in a similar client facing or appropriately relevant role, in operating account or client relationship management Experience in any of the following critical subject areas, with a demonstrated history delivering consulting services: IT Strategy and Planning IT Operations and Management Human Resources Security Operations Customer Service Management IT Processes IT Governance IT Portfolio, Program and Project Management IT Project Delivery (SDLC) Experience with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations, and team leadership JV20 For positions in this location, we offer a base pay of $177,100 - $310,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Reports to: VP, AI GTM Leader We are on a journey to innovate across ServiceNow's go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $30B. ServiceNow's unique positioning to drive exponential productivity with AI is accelerating our climb! With this rapid scale and dynamic growth we're hiring Business Development Managers to capture this generational moment and uncork the AI business. As a Principal Gen AI Specialist, you will play a pivotal role in helping sales leadership define, shape and execute Gen AI strategies within their business. You will help role out initiatives that contribute to market success of ServiceNow's Agentic AI products and will work closely with our Public Sector Major Area leadership to define and execute Go-To-Market (GTM) priorities for Agentic AI and Gen AI across all elements of the integrated ServiceNow Platform. In this role, you will drive cross-functional collaboration to execute strategic initiatives, help uplevel the AI proficiencies of the core team and engage with key pursuits and Accounts. This role requires a seasoned professional with sales leadership, business development, strategy and operations expertise. The candidate must be able to combine AI domain expertise with sales execution excellence to quickly drive action and deliver measurable results. Successful candidates must be self-starters with a consistent track record of exceeding quota in a fast-paced sales environment, especially for new and incubating technologies. They will have superb leadership skills, high level of integrity, coaching acumen, strong executive presence and communication skills, and a passion for winning as a team. They will exemplify the "Hungry and Humble" ServiceNow mantra to extend the reach and influence of our field teams. What you get to do in this role: * Develop and execute growth strategies at regional level in conjunction with adjacent functional leaders (Field Sales and Pre-Sales Leadership, Marketing, Alliances & Channels, Professional Services and Sales Operations teams) to effectively scale our AI business. * Collaborate closely with Public Sector Major Area leadership to align priorities and business objectives. Help build, manage and report on the AI forecast and pipeline. * Contribute to a high powered global team of Gen AI BDM specialists by sharing best practices and supporting your teammates. * Partner with our Partner and Channel organization to build a sell to, with and through model for AI in your territory. * Monitor industry developments, competitor activities, emerging trends, potential business opportunities, and customer requirements to provide feedback and insights that inform product managers and leadership. * Help coach the core teams with deep AI expertise to identify specialty solution opportunities and help manage the sales cycle. * Partner cross-functionally to design, build and execute the AI sales growth strategy across all product workflows and all sales geographies. * Establish & drive sales best practices across the organization including reference accounts, demand gen activities, repeatable sales plays, enablement and partner activation. * Be a trusted advisor and leader across the team, be a go-to expert for EBCs, and a respected presenter in sales and market conferences. * Engage directly with customers at C-level to champion large deals and ensure success. Qualifications * Strong proficiency with AI sales as a Sales, SC or practitioner of AI capabilities. Specialist sales experience is a plus. Deep AI and Automation solution experience is a must. * 10+ years experience in technical consultative selling, account management, or sales strategy roles. * Sales experience in large, global software companies (2,000+ employees); skilled at operating in a matrixed sales environment. * Strong experience managing multi-tiered customer relationships, selling to large customers and establishing relationships at the C-suite level. * A consistent track record of meeting and exceeding team quotas. * Superior knowledge and demonstrated skills of sales techniques, customer interaction, customer relations. * Strong organization, communication, teamwork, presentation, problem solving and time management skills. * Proven track record in business development and strategic planning with VP level leadership * The ability to navigate and collaborate through complex opportunities. * A winning, can do attitude, strong work ethic, humility and excellent team building communication and listening skills. * The willingness and ability to travel 50% of the time. For positions in this location, we offer a base pay of $190,000 - $235,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the [insert location here] area with 1,000 to 5,000 employees. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory. What you get to do in this role: The Commercial Account Executive builds relationships within Mid-Market clients while achieving quarterly and annual sales quotas for an assigned territory. Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan Partner with the marketing team to initiate marketing plans to increase growth Qualify prospects and develop new sales opportunities and ongoing revenue streams Arrange and conduct initial product demonstrations and presentations Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 3+ years of experience in a Commercial Account Executive (or equivalent) role within the IT industry Experience achieving sales targets Ability to work in a matrixed support organization and using multiple virtual specialists Executive-level relationship management experience Ability to provide transparency to sales process with excellent CRM hygiene Travel: 10-20%, and in some cases up to 30% Compensation is based on the geographic location in which the role is located and is subject to change based on work location. For positions in this location, we offer a base pay of $87,550 - $125,500 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Description Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Arlington, VA (on-site) Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have an either an active DOD Secret Security Clearance or a Top Secret Clearance. Education is important to us: You have a Bachelor's Degree in a STEM related field or HS Diploma with 7+ years network administration, network engineering or systems administration experience. Experience is important to us: 5+ years of directly relevant experience in network administration. Proficiency with multiple operating systems, including Linux/Unix and MacOS. Strong knowledge and experience with routers, switches, firewalls, and VPNs. Experience and knowledge of networking and network administration. Skilled in working with virtual desktop environments (Citrix, VMware). Must be able to work collaboratively across physical locations. Desired Skills: Familiarity with Palo Alto firewalls and Cisco switches Experience with converged infrastructure solutions (e.g., FlexPod) and NetApp storage systems Proficiency with Cisco Intersight, vCenter, and virtualization automation/optimization Strong documentation skills for technical procedures and SOPs Capable of creating and maintaining network diagrams Demonstrated experience in network design, implementation, and performance tuning Project management capabilities and excellent time-management skills Expertise in hardening network devices and infrastructure for enhanced security Certifications: DoD 8140.01 IAT Level II, Network+ or CCNA certification is desired. What you'll do: Leverage advanced analytical and technical skills to design and implement infrastructure solutions that enhance mission execution and support command decision-making. Support the integration of new technologies and equipment within lab environments, including development and refinement of standard operating procedures (SOPs) and policies. Assess network topology and device configurations, identify critical security vulnerabilities, and recommend security best practices. Provide user support for Virtual Private Networks (VPNs), Virtual Desktop Infrastructure (VDI) such as Citrix, as well as MacOS and iOS platforms. Troubleshoot and resolve a broad range of technical issues, from basic to complex network problems Implement granular access controls, monitor system performance and accessibility, establish and maintain backup protocols, and ensure system security. Diagnose and resolve complex enterprise storage issues across local and wide area networks, including replication strategy support and remediation of storage-related incidents. Design, build, and maintain robust network environments by configuring routers, switches, and firewalls, as well as updating network devices and performing IP address audits. Ensure optimal network performance by troubleshooting issues, enforcing system standards, and collaborating with stakeholders to optimize infrastructure. Secure network systems through policy enforcement, access controls, and continuous monitoring. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: We are seeking an experienced, highly motivated, and pragmatic attorney to serve as Corporate Counsel for public sector contracting in the U.S. and Latin America (LATAM). The role will support a team covering ServiceNow's SaaS and professional services sales to public sector customers, with additional support for related commercial customers. This is a great opportunity to work on cutting-edge issues in an exciting, fast-paced environment. The position will report to the lead of our global public sector transactions team Serve as subject matter expert for public sector procurements, negotiations, and throughout the contract performance. Support public sector tenders, including Requests for Proposals and similar. Review and negotiate master SaaS sales agreements, professional services agreements, and related agreements that meet the company's requirements under its policies, including those for risk tolerance, while working collaboratively with the business and leadership teams. Represent ServiceNow in negotiations with external parties, including government customers, commercial customers, and channel partners. Support contract performance matters in conjunction with internal teams, including compliance and reporting obligations, disputes, and similar. Collaborate with internal support teams, such as revenue, security, etc., and other business units at all levels throughout the organization to ensure that agreements adequately protect the company's interests. Anticipating, guarding against, and advising all levels of the business organization on legal risks involving the companies under your portfolio. Support the continuous improvement of standard forms of agreement and legal processes. Be a trusted business partner, responding in a timely and productive manner to requests from internal customers Counsel and deliver training to internal customers regarding company policies, legal issues, and risk tolerance. Occasional travel. Qualifications To be successful in this role you have: Fluent in English, Portuguese, and Spanish with ability to negotiate legal agreements in each language At least 3 years of in-house public sector contracting experience dealing with SaaS or software licensing transactions and supporting a sales organization; having experience with sales contracts involving elements such as AI, cloud / hyperscalers, and/or EBA/DORA is a plus. You furthermore understand what terms may or will impact US GAAP revenue recognition. Experience negotiating agreements with government customers, including understanding of relevant regulations applicable to commercial item prime contractors and subcontractors Experience with Federal, State, and Local government procurement processes, rules, and regulations, such as the FAR and DFARS, including experience with schedule contracting programs such as GSA, NASPO, etc. Familiarity with channel (distributors, resellers) and related practice issues. A Law Degree and applicable license to practice law Excellent negotiating and influencing skills, and a talent for non-confrontational, win-win negotiations Exceptional critical thinking abilities, who possesses strong business acumen and excellent business judgment; must be able to work independently, manage multiple priorities, and pivot between responsibilities in a fast-paced, high-growth environment Excellent communication skills with ability to distill complex issues clearly and communicate well both one-on-one and in groups, and in internal and external contexts In-depth knowledge of commercial law, contract law, and relevant regulatory frameworks. Ability to work cross-functionally with sales and other internal organizations to resolve questions. Proficient drafting and legal technical skills, with keen attention to detail Firm understanding of revenue recognition principals For positions in this location, we offer a base pay of $150,600 - $248,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: The Advisory Solution Consultant- US Federal DoD Community is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. * Support product sales as a technical and domain expert of a client-facing sales team * Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs * Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues * Provide feedback to product management about product enhancements that can address customer needs and provide additional value * Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team * Stay current on competitive analysis and market differentiation * Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 7+ years of pre-sales solution consulting or sales engineering experience * Proficiency with the ServiceNow platform or technical expertise with cloud software solutions * Experience working collaboratively with product management, product marketing, partners, and professional services * Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence * Travel, as necessary For positions in this location, we offer a base pay of $146,625 - $241,950, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Office of the Global Vice President - US Public Sector Today, every enterprise is becoming a technology company, creating unprecedented challenges, opportunities, and complexity. ServiceNow lets them run smarter, faster, better. And it helps people spend their time on work that is meaningful, not menial. We are disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself too always be better The Role: As Chief of Staff (COS) to the GVP of US Public Sector you will work side by side with our VPs and AVPs often in confidence, serving as a critical extension of their vision, leadership, and voice. You will connect dots, elevate insights and trends, and generate ideas. You will be a key driver of any number of strategic initiatives, and you will help shape and amplify the intent and the messaging of the GVP, both internally and externally. What you get to do in this role: Lead, organize, and manage executive-level projects to explore and implement changes across the business with functional leaders. * Create structure and focus for ambitious ideas that the team is exploring and bring forth recommendations for action in a timely manner * Drive cross-functional process around setting the go-to-market strategy, forming a plan, executing, and monitoring progress * Drive the priorities of the executive team by setting agenda, creating content, for weekly meetings, shape off-sites, and identifying opportunities to increase team effectiveness * Communicate priorities, activities, and results to the larger organization, while ensuring deliverables are met * Customer Engagement - interacting with, addressing concerns, and being the point of contact for business needs. * Identify and take on ad hoc strategic projects - everything from defining new opportunities to executing cross-functional initiatives and closing the gaps in business and operations * Coordinate a regular cadence across the divisional and functional leaders of the generation and validation of the key operational metrics needed for weekly/monthly/quarterly meetings with senior leadership * Collaborate with the leadership team to develop the annual objectives and coordinate organization-wide goals. Report quarterly accomplishments to the company * Capture major takeaways, maintain milestones, and track, assign and drive the delivery of clear action items. Work with leadership team to escalate key issues that are stalled * Be a thoughtful steward of our values we evolve our culture for as a company Qualifications To be successful in this role, we need someone who has: * 10-15+ years total work experience; prior experience as a Chief of Staff / Experience in Public Sector (US Federal and SLED Sales). * Superb leadership and influencing skills * Experience within a Sales organization or environment. * Experience building and leading high-performing teams, either in a direct or indirect/matrixed capacity * Ability to motivate others, drive collaboration, teaming & resolve conflict between diverse stakeholder groups * Passion for and demonstrated success understanding and fulfilling internal or external customer needs; problem-solver mindset * Sharp business judgment, ability to see "big picture" and to prioritize * Executive presence, strong verbal, and written communication * Event coordination experience * Ability to manage change and ambiguity with an action-orientation/drive - must thrive in a dynamic environment * High energy, strong work ethic, disciplined execution skills, willingness to do whatever it takes to deliver results * Must be willing to travel For positions in this location, we offer a base pay of $189,100 - $295,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer engagements. What you get to do in this role: The Customer Outcomes Senior Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Senior Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success. You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions. Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions. Provide a variety of knowledge across multiple workflows. Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision. Translate goals to outcomes into a customer roadmap. Translate business information and technical requirements into an architectural blueprint to achieve complex goals. Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications. Manage technical governance, and an delivery operating model and governance. Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices. Support the sales effort by scoping and estimating the engagement and change orders. Be an active contributor of leading practices and expertise related to the ServiceNow platform. Maintain skills / certifications on for . Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 8+ years progressive experience as part of a professional services organization; or equivalent education/experience Management consulting experience Ability to travel up to 80% Creativity with comfort running programs independently within a "startup paced" environment Success driving complex issues through analysis and resolution ServiceNow certifications in aligned workflow Industry domain expertise in Large program experience leading architecture and design Enterprise architecture experience Cloud application technology experience FD21 For positions in this location, we offer a base pay of $135,300 - $236,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Description Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Chantilly, VA Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a Top Secret Clearance with SCI Eligibility (TS/SCI). May be asked to undergo polygraph. Education and Experience: You have a Bachelor's Degree in Computer Science, Software Engineering, or related field with 10+ years of experience in systems engineering or a related field. Additionally, requirements include: Virtualization technologies (VSphere, VXRail, Proxmox, Nutanix) Network administration and security Cloud platforms (AWS GovCloud, SC2S, C2S) Linux and Windows operating systems Windows Active Directory Network hardware (Cisco, Arista, SonicWall) Containerization (Docker, Kubernetes) Infrastructure as Code (Terraform) Security accreditation processes Hybrid cloud and on-premises infrastructure DevSecOps practices and tools Elasticsearch, Splunk, and other data platforms Python and C# for automation and scripting Database technologies (SQL, MySQL, PostgreSQL) LDAP/OpenLDAP, ADFS, Keycloak Tunneling protocols (GRE, IPSec, SSH, SSL) SAFe Agile methodologies Understanding of forensic and investigative system requirements Demonstrated experience designing and implementing secure systems in government environments What You'll Be Doing: As a Senior Systems Engineer, you will plan, design, and implement additions and changes to network hardware, infrastructure server environments, and operating systems. You will provide direct support in the day-to-day operations of network hardware and operating systems while maintaining the reliability and robustness of the underlying infrastructure that supports the forensic and investigative ecosystem across multi-enclave environments. Key Responsibilities Supervise, coordinate, design, develop and implement additions and changes to network hardware, infrastructure server environments, and operating systems. Provide direct support in day-to-day operations of network hardware and operating systems. Troubleshoot at both physical and logical network levels. Participate in planning, design, technical review and implementation for new network infrastructure. Perform systems management and integration functions across multi-enclave environments. Maintain network infrastructure standards including communication protocols such as TCP/IP. Diagnose and resolve complex communication problems. Ensure systems are current with approved patches and assist with certification and accreditation tasks. Develop strategy for client/server systems and design infrastructure to support that strategy. Advise on selection of technological purchases for processing, data storage, data access, and applications development. Participate in Program Increments (PIs) and Agile Release Train (ART) activities. Support DevSecOps practices and tools implementation. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **The Team:** The CRM and Industry Workflows business unit products enable government organizations to provide seamless customer experiences and drive fierce customer satisfaction. We build AI-native solutions for public sector customers on top of our Customer Service Management and Field Service Management foundation. These solutions deliver omnichannel customer engagement while uniting workflows across the front, middle, and back-office public sector mission teams. We are their AI platform for government transformation, through which the agencies provide and fulfill services autonomously with human oversight, resolve needs of constituents and intra/inter-agency faster, and drive great experiences through our AI experience layer. **The Role:** Governments around the world are racing to reinvent how public services work. We believe the next leap forward is Autonomous, Human Government-public services that run intelligently on their own, with humans setting the mission, goals, and guardrails. As Director of Inbound Product Management, you will function as the co-founder of a new category for government AI on the ServiceNow platform. You'll define what AI-native government workflows look like, why they matter, and how agencies can adopt them safely and assuredly. You'll build what no one has built before at scale-and you'll do it in partnership with the most progressive public sector organizations on the planet. If you thrive on turning customer problems into elegant products, love crystallizing patterns from chaos, and want to build the future of how government works-not just make incremental improvements-this is the role. **What you get to do in this role:** + Architect the global strategy and roadmap for AI-native public sector workflows that make agencies (federal/central, state & local) faster, smarter, and mission-outcome focused. Shape framework and make build/partner selections. + Work with agency innovators, mission owners, CIO/CTOs, and our partner ecosystem to uncover deep needs and identify breakthrough AI opportunities. + Transform complex public-sector workflows into autonomous product capabilities-with explainability, transparency, and human oversight built in from the start. + Define how success is measured for AI in government: evaluation methods, outcome metrics, quality thresholds, safety envelopes, and trust signals. + Drive execution across engineering, research, design, field CTOs, GTM, and partners-reducing ambiguity and accelerating time to value. + Promote your product area internally and externally as a visible expert-shaping customer expectations and influencing the market conversation around autonomous government services. + Guide a global team of 5-7 senior inbound product managers, report to the VP/GM directly. **To be successful in this role you have:** + 15 years of product management experience, guiding product managers and managers of product management, and cross-functional teams rallying everyone towards aligned OKRs. + Experience building and shipping AI-native products where self-service, reasoning, and oversight are core-not bolt-ons. + Strong foundation in AI evaluation-quality, safety, constraints, transparency, reproducibility, and trustworthy outcomes. + Demonstrated ability to spark alignment across engineering, research, design, field organizations, and executive stakeholders. + Exceptional storytelling and the ability to inspire both customers and internal teams around bold product direction. + Comfort navigating ambiguity, rapid iteration, and fast-shifting customer expectations-bias toward action and learning, required startup-like experience. + Deep empathy for problem-solving and passion for translating mission obstacles into software breakthroughs. Government experience a plus. + Must be a U.S. Citizen. For positions in this location, we offer a base pay of $217,500 - $380,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are seeking a ServiceNow Solution (pre-sales) Architect for our US Public Sector business, with a focus on Artificial Intelligence, Data, and Workflow, with deep expertise in Enterprise Environments and integration strategies. You will join a team of expert 'builders', passionate about the rapidly evolving technology landscape and how it can help solve customer business challenges. You'll be responsible for creating and communicating architecture and strategies to audiences up to and including CIO/CTO/CAIO. We're looking for someone to guide cross-functional teams through complex challenges, identifying friction points, and architecting scalable solutions. You thrive in fast paced environments, and enjoy experimenting with AI to make your job easier every day and want to help shape an AI-native Solution Consulting organization. The Public Sector Solution Architect will provide deep technical expertise during the pre-sales process by supporting prospects with product and solution leadership. The ideal candidate is a technical pre-sales solution consultant who can go wide and deep on solution positioning, with a desire to solve the Public Sector's biggest technical challenges. What you get to do in this role: * Oversee the design of AI-native systems ensuring technical excellence and business relevance * Interact with customers and prospects to understand their business needs and desired experience * Create and own programs that enable Solution Consultants to demonstrate the value of the ServiceNow platform within Federal environments * Strong alignment with product management and engineering teams on roadmap and field feedback * Provide mentoring and training to peers and other colleagues in the organization * Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and online * Scope and deliver Proof of Concept/Proof of Value engagements with prospects * Stay current on product developments/releases * Support Marketing events - user conferences, trade shows, webinars etc * Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, technical roadmaps, and compliance/security etc * Work with a matrix of sales and solution consulting peers to solve the Federal government's hardest problems, including AE's, SC's, Specialists, and Enterprise Architects to ensure that the solutions being developed not only are viable, and will work in their complex environment to ensure lasting value Qualifications What you need to be successful in this role: * Are you who everyone asks to help resolve the biggest problems? If so, this is the role for you! * At least 4 years or equivalent combination of education and experience successfully building applications on development platforms, preferred with 2 years of strong Application Development on the ServiceNow platform * Passion for AI and emerging technologies, self-driven learning with a track of staying ahead of trends * Experience in leveraging or critically thinking about how to integrate AI into the work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI data-driven insights, or exploring AI's potential impact in public sector. * Strong Knowledge of AWS & Azure Gov Cloud architectures and working with partners in deploying these solutions * Knowledge of IL4, IL5 DoD or C2E clouds is highly desired * Deep understanding of customer technical pain points in adopting cloud technologies, and experience working through networking, solutioning, integration and other hurdles to increase customer value * Understand business and technical problems addressed by the products including Federal regulations (e.g., Authority to Operate), business drivers, evolving business needs, and security * Working knowledge of 3-tier application architecture * Must have strong written and verbal English communication skills * Working knowledge of Business Rules, UI Pages, UI Macros, Jelly, Script Includes, Processors, Workflow, Service Catalog, and other important components of the ServiceNow platform * Experience and very strong hands-on capabilities with Web Services, JDBC, XML, JSON, and other Integration practices within the ServiceNow platform * Understanding of architecture principles and strong technical background in data engineering with hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions, and analytics platforms. * Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, streaming data platforms, and middleware technologies * Exhibits prior and current technical expertise in web technology and the ability to learn new technology * Technical or practice team lead in previous roles * Exceptional communication and presentation skills to include technical and business concepts * Strong Technical skills with an ability to present to both technical and business executive audiences are a must * Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus For positions in this location, we offer a base pay of $146,625 to $241,950, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Subject Matter Expert - Health and Human Service - Falls Church VA About us Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II. Join us in driving growth and seizing new business opportunities. Minimum Qualification At CITI, we measure success by the positive impacts and outcomes we have on the lives of our citizens using innovative HHS and Healthcare IT solutions at the federal, state, county, city, and community levels. CITI is seeking a Practice Lead, Project Manager, and Subject Matter Expert with experience in Health and Human Service Experience working with State Health and Human Service Departments, Childcare Subsidy Systems, Child Care, and Child Welfare systems. Experience working with childcare subsidy programs, Integrated Eligibility, TANF, SNAP, and other Benefits programs. Bachelor's degree in early childhood education, Child Development, Social Welfare, Public Administration, or human services-related field (preferred) 10 + years of proven experience leading a large organization through transformation and change at a similar leadership level in federal, state, or local government, or a large nonprofit organization or corporation that provides health and human services or social services. Experience working in the Health and Human Services domain. Experience with Early childhood programs (childcare and Head Start). Managed state-wide staff within permanency programs. Experience working in Child welfare and public child welfare information systems. Oversees child welfare product solution design and innovation. Experience with a state agency in the Health and Human Services Department. Managed statewide staff within permanency programs. Proficiency in data analysis and interpretation. Excellent communication skills, both verbal and written. Ability to work collaboratively in a team environment and independently as needed.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of sales experience within software OR solutions sales organization Experience establishing trusted relationships with current and prospective clients and other teams Experience producing new business, negotiate deals, and maintain healthy C-Level relationships Experience achieving sales targets The ability to understand the "bigger picture" and our plans around IT Experience promoting a customer success focus in a "win as a team" environment Willingness to travel up to 50% For positions in this location, we offer a base pay of $142,650 - $190,050, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Riptide Technology has a great opportunity for a Senior Systems Administrator II - Generalist Sr (Windows Server) to support our government customer based in Springfield, VA. This position is required to be onsite. This position will require U.S. citizenship and an active DoD TS/SCI clearance, with a CI Poly preferred. The ability to obtain and maintain a (CI) Counterintelligence poly is required. This position is required to be onsite. The Senior Systems Administrator II shall support the Information Technology (IT) Operations and Maintenance (O&M) team to provide high-performance, highly available, server technology solutions. Responsibilities: The Senior Systems Administrator II shall provide O&M support - installation, configuration, securing and hardening, testing, sustainment, upgrading, remediation, and decommissioning- to the activity's IT cross domain solution (CDS) which allows access to Multiple Independent Levels of Security (MILS) and Operational Domains from a single workstation, backed by AIS SecureView. This complex client-server solution requires the Senior Systems Administrator II to be knowledgeable and capable of administering a combination of Microsoft Windows and Linux based platforms. Secondary duties and responsibilities include working alongside IT O&M Server team members to provide O&M support to existing server-based solutions which across a variety of major technology vendors including, but not limited to, Citrix, Esri, McAfee, Microsoft, Red Hat, and SolarWinds. The majority of these managed services are hosted on Microsoft Windows Server platforms, but there are also Linux distributions as well. The Senior Systems Administrator II shall support the mid-level internal escalation tier(s) for the Server O&M team providing troubleshooting support and guidance to assess and remediate challenges primarily in the CDS domain. However the goal for the Senior Systems Administrator II is to extend support to both Microsoft Windows Server and Red Hat Enterprise Linux (RHEL) platforms as time and resources are available. The Senior Systems Administrator II shall work closely with the activity's Senior Systems Administrator, Network Engineer as well as the IT team to ensure that the CDS-based networking devices and components are tested, implemented, and maintained within optimal and required configurations to continue to provide the most secure operating environment possible. The Senior Systems Administrator II shall contribute to the production and maintenance of documentation for the team's solution system(s), sub-system(s), and component(s) deployed and in use in the activity's IT Solutions portfolio, including as-built documentation, capacity/performance plans, processes and procedures, workflows, run books, and all other areas of server system life-cycle planning. Qualifications: Shall have 5 or more years of hands-on experience providing O&M support of enterprise server operating systems (OSs) (Windows Server, Red Hat Enterprise Linux, etc.) and server applications and services across multi-platform information systems varying in size and complexity (LAN, MAN, WAN, etc.). Shall have 3 or more years of experience specifically related to providing O&M to Multi-Level Security (MLS) and/or CDS implementations, integrations, accreditations, and operations. Shall have 3 or more years of hands-on experience working with Linux-based platforms. Specific experience with RHEL 6 and/or 7 is a plus. Shall have 3 or more years of experience operating and maintaining solutions in secure processing environments which must adhere to U.S. Government Information Assurance and Security standards such as the Defense Information Systems Agency (DISA) Security Requirements Guides (SRGs) and Security Technical Implementation Guides (STIGs). Demonstrated experience of having a strong understanding of core IT Networking protocols, including, but may not be limited to, SSH, SCP, FTP, SSL, PIJ, VPN, SNMP, etc. Demonstrated experience in Helpdesk coverage. Familiarity with using Microsoft PowerShell to automate routine O&M duties and responsibilities is a plus Shall meet the minimum credential requirements for a Cyber IT/Cybersecurity Workforce (CSWF) position as defined for the Cybersecurity discipline: Systems Administrator (451) - Intermediate Level. Required Education OR Certifications: Education: Bachelor's Degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, or Software Engineering from an ABET accredited or NCAE designated institution; OR Certifications: CompTIA Security+ ce; or CompTIA Cloud +; or GIAC Global Industrial Cybersecurity Professional (GICSP); or Systems Security Certified Practitioner (SSCP) Required Security Clearance: The position requires U.S. Citizenship and an active DoD Top Secret with SCI clearance and the ability to obtain and maintain a Counterintelligence (CI) Polygraph. Desired Qualifications: Strongly desired to be Global Information Assurance Certification (GIAC) or GIAC Certified Windows Security Administrator (GCWN) certified. Strongly desired to be Microsoft Certified: Modem Desktop Administrator Associate or Microsoft Certified Solutions Associate (MCSA): Windows 10 certified. Strongly desired to be Microsoft Certified Solutions Associate (MCSA): Windows Server 2016 certified. Strongly desired to have experience working with Microsoft Windows 10 enterprise desktop offerings as clients within virtual, and ideally CDS, implementations. Experience with enterprise Windows Server 2012 or newer is also a plus. Demonstrated experience authoring, testing, troubleshooting, and implementing scripted technologies, such as Microsoft PowerShell on Linux, Bash, Perl, Python, etc., to automate and orchestrate routine, as well as complex, O&M duties and responsibilities, with a focus on maximizing efficiency, consistency, and minimizing the subsequent human error factor of related tasks. Demonstrated experience with performing hardware and software system validation testing and validation of software and functional testing as it relates directly to Authorization and Accreditation of CDSs. Demonstrated experience with the ability to use troubleshooting, critical thinking, and analytical expertise and approaches to overcome networking, hardware, system, configuration, filtering, scripting, and setup issues to achieve successful implementation and integration results. Working knowledge of all aspects of enterprise-grade IT solutions across the technology stack: physical, networking, storage, virtualization, servers, applications, and services. Familiarity and/or hands-on experience with providing O&M support of Cisco Adaptive Security Appliances (ASAs) is a plus. Familiarity with enterprise Microsoft server-based applications, such as Exchange, IIS, SQL, SharePoint, etc. and/or services, such as Active Directory (AD) and Domain Naming Service (DNS) is a plus. Familiarity and/or hands-on experience with providing O&M support of Red Hat Satellite to centrally administer RHEL platforms is a plus. Familiarity and/or hands-on experience with providing O&M support to Security Enhanced Linux (SELinux) configurations are a plus. Familiarity with and/or experience using McAfee ePolicy Orchestrator, Management for Optimized Virtual Environments (MOVE), and VirusScan Enterprise for Storage (VSES) for the purpose of satisfying IA/INFOSEC end-point anti-virus, threat, firewall, and web control is a plus. Familiarity with and/or experience using the SolarWinds Orion Platform (NPM, NTA, NCM, IPAM, UDT, NTM, DPA, SAM, etc.) for the purpose of enterprise-wide centralized entity performance, configuration, capacity, and availability monitoring is a plus. Familiarity with and/or experiencing providing server and/or desktop O&M support within Virtual Desktop Infrastructure (VDI) implementations are desired. Specific experience working with Citrix XenDesktop hosted offerings is a plus. Familiarity with IT Networking technologies, concepts, and approaches to routing and switching, TCP/IP, traffic analysis, packet capturing and analysis, and traffic flow is a plus. $165,000 - $190,000 a year 401(k) company contribution equivalent to 10% of employee's salary, immediately 100% vested, no matching required. 100% company paid dental, vision, life, AD&D, and disability insurance. Employer-provider health insurance, employee and family coverage, 85% company paid. 6 weeks annual paid time off for holidays, vacation, and sick leave. 12 weeks paid family leave, 2-5 days bereavement leave, and 2 weeks Military Reserve Duty differential pay provided for qualifying events. Opportunities for annual performance-based bonuses. Riptide Technology does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Solution Sales Executive will oversee market success of ServiceNow's ITAM, SPM and ITOM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Solution Sales Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. Support and Eastern US Region territory containing State and Local Government Agencies and Higher Education institutions. Lead strategy and planning to improve vertical agreement, account use case targeting and execution Provide input to AE during the account planning process based on territory strategy and recommendation Ensure recommendation to territory strategy and account planning is aligned with Now Value principles Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years knowledge in specialty IT solutions sales selling into State and Local Government customers. Experience as an Account Executive and or Specialty Solutions Sales Executive, driving 7 figure deals to close. Understanding of business sales processes Travel required: 30-50% For positions in this location, we offer a base pay of $137,000 - $182,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Description Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Chantilly, VA Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a Top Secret Clearance with SCI Eligibility (TS/SCI). May be asked to undergo polygraph. Education and Experience: You have a Bachelor's Degree in Computer Science, Software Engineering, or related field with 5+ years of experience in software engineering. Additionally, requirements include: Experience with Python programming Experience/familiarity with Java or .NET(C#) Software architecture principles and patterns Object-oriented design and development Relational Databases and SQL (MySQL, PostgreSQL, Microsoft SQL) REST API development and integration Git and other source control management systems Software development lifecycle (SDLC) methodologies Unit testing and test-driven development Experience with Agile methodologies Understanding of forensic and investigative system requirements What You'll Be Doing: As a Software Engineer, you will be responsible for the design, development, testing, and management of application development projects in support of the IT infrastructure. You will develop and implement technical efforts to design, build, and deploy applications at the direction of lead architects, including large-scale data processing, computationally intensive statistical modeling, and advanced analytics to support a forensic and investigative ecosystem. Key Responsibilities Design, develop, test, and manage application development projects in support of IT infrastructure. Integrate third-party components and introduce new custom capabilities. Modify existing code and recommend process improvements. Automate operations and maintenance tasks. Develop and implement technical efforts for large-scale data processing and advanced analytics. Participate in all aspects of the software development life cycle. Contribute to planning, requirements, development, testing, and quality assurance. Participate in technical project milestone reviews and code architecture sessions. Provide resource estimation and development best practices knowledge transfer. Participate in Program Increments (PIs) and Agile Release Train (ART) activities. Collaborate with cross-functional teams to ensure seamless integration. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: We are seeking an experienced, highly motivated, and pragmatic attorney to serve as Corporate Counsel for public sector contracting in the U.S. and Latin America (LATAM). The role will support a team covering ServiceNow's SaaS and professional services sales to public sector customers, with additional support for related commercial customers. This is a great opportunity to work on cutting-edge issues in an exciting, fast-paced environment. The position will report to the lead of our global public sector transactions team * Serve as subject matter expert for public sector procurements, negotiations, and throughout the contract performance. * Support public sector tenders, including Requests for Proposals and similar. * Review and negotiate master SaaS sales agreements, professional services agreements, and related agreements that meet the company's requirements under its policies, including those for risk tolerance, while working collaboratively with the business and leadership teams. * Represent ServiceNow in negotiations with external parties, including government customers, commercial customers, and channel partners. * Support contract performance matters in conjunction with internal teams, including compliance and reporting obligations, disputes, and similar. * Collaborate with internal support teams, such as revenue, security, etc., and other business units at all levels throughout the organization to ensure that agreements adequately protect the company's interests. * Anticipating, guarding against, and advising all levels of the business organization on legal risks involving the companies under your portfolio. * Support the continuous improvement of standard forms of agreement and legal processes. * Be a trusted business partner, responding in a timely and productive manner to requests from internal customers * Counsel and deliver training to internal customers regarding company policies, legal issues, and risk tolerance. * Occasional travel. Qualifications To be successful in this role you have: * Fluent in English, Portuguese, and Spanish with ability to negotiate legal agreements in each language * At least 3 years of in-house public sector contracting experience dealing with SaaS or software licensing transactions and supporting a sales organization; having experience with sales contracts involving elements such as AI, cloud / hyperscalers, and/or EBA/DORA is a plus. You furthermore understand what terms may or will impact US GAAP revenue recognition. * Experience negotiating agreements with government customers, including understanding of relevant regulations applicable to commercial item prime contractors and subcontractors * Experience with Federal, State, and Local government procurement processes, rules, and regulations, such as the FAR and DFARS, including experience with schedule contracting programs such as GSA, NASPO, etc. * Familiarity with channel (distributors, resellers) and related practice issues. * A Law Degree and applicable license to practice law * Excellent negotiating and influencing skills, and a talent for non-confrontational, win-win negotiations * Exceptional critical thinking abilities, who possesses strong business acumen and excellent business judgment; must be able to work independently, manage multiple priorities, and pivot between responsibilities in a fast-paced, high-growth environment * Excellent communication skills with ability to distill complex issues clearly and communicate well both one-on-one and in groups, and in internal and external contexts * In-depth knowledge of commercial law, contract law, and relevant regulatory frameworks. * Ability to work cross-functionally with sales and other internal organizations to resolve questions. * Proficient drafting and legal technical skills, with keen attention to detail * Firm understanding of revenue recognition principals For positions in this location, we offer a base pay of $150,600 - $248,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Manager, Renewal Sales will manage the DOD and NSC (Department of Defense & National Security Group) Renewal Sales team, partnering with Geographic Enterprise Sales leadership and developing/managing processes to support the customer renewal process. You will also manage multiple Sales Area renewal process to maximize revenue growth for ServiceNow. Renewals are the life blood of a SaaS company's revenue stream and this leadership role will focus on the achievement of renewals targets while also not competing with the Enterprise Account Sales teams. The renewals sales organization is a support organization to the subscription Enterprise Account Representatives. What you get to do in this role: Partner with the AMS Renewals leaders to refine our renewals strategy, process, and engagement with AMS Sales teams Ensure that Renewal procedures are understood and implemented across the teams Manage the DOD and NSC renewal process to maximize revenue growth for ServiceNow and to achieve our sales/revenue goals Partner with DOD and NSC Sales leadership to ensure understanding of our go-to-market sales/renewals programs Provide role clarity for team members and link departmental goals to the larger organization Create summaries of performance metrics that help the DOD and NSC sales organization focus on renewals execution, customer success and account planning for the renewal Engage with the operations team to establish analysis of trends and performance to identify greater efficiencies and achieve operational excellence. Work with our Professional Services and Alliances/Channels team to increase growth and expansion through our partners Assist Sales or Renewals reps and leadership with renewals negotiations Lead plans to support renewals, working with Sales, Operations, Marketing, Customer Success and Finance Partner with broader Renewals organization to create global programs that ensure continued success of the renewals program and the team at large Qualifications In order to qualify for and be successful in this role, you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of sales experience in Renewals Sales OR Sales Operations within software or solutions sales organization with experience selling to DOD and NSC (Department of Defense & National Security Group) customers is required 2+ years leading a sales team Experience optimizing results based on financial knowledge and an operational mindset Experience establishing trusted relationships with current and prospective clients and other teams Experience driving customer success in a "win as a team" environment For positions in this location, we offer a base pay of $115,150 - $190,050, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Description Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Chantilly, VA Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a Top Secret Clearance with SCI Eligibility (TS/SCI). May be asked to undergo polygraph. Education and Experience: You have a Bachelor's Degree in Computer Science, Software Engineering, or related field with 10+ years of experience in systems engineering or a related field. Additionally, requirements include: Network hardware (Cisco, Arista, SonicWall) Network protocols (TCP/IP, DNS, DHCP, HTTP/S) Firewall configuration and management Load balancer implementation Software-defined networking VPN technologies Network security principles and practices Network monitoring and troubleshooting tools Network performance optimization Cloud networking (AWS GovCloud, SC2S, C2S) Containerization networking (Docker, Kubernetes) Infrastructure as Code (Terraform) Tunneling protocols (GRE, IPSec, SSH, SSL) Cross-domain solutions Network automation and orchestration DevSecOps practices and tools SAFe Agile methodologies What You'll Be Doing: As a Network Engineer, you will design, install, maintain, and evaluate network systems and communications. You will gather user network requirements and provide necessary technical documentation while supporting the multi-enclave environment (Unclassified, Secret, and Top Secret) that enables users to access data securely across the network infrastructure. Key Responsibilities Design, install, maintain, and evaluate network systems and communications systems Gather user network requirements utilizing multiple methodologies Provide necessary technical documentation, system requirements documents, and security requirements Troubleshoot and resolve network issues involving various protocols, topologies, and networking hardware Assist with network architecture design, feasibility, and cost studies Apply technical and business experience to improve processes for deploying and maintaining network infrastructure Work independently and collectively to help improve network solutions Design, deploy, test, certify, and patch network components including switches, firewalls, and load balancers Address interoperability issues for all features, components, and application dependencies Participate in Program Increments (PIs) and Agile Release Train (ART) activities Respond to and resolve critical network incidents within designated resolution timelines What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.