• Knowledgeable of Federal Aviation Regulations for part 135 and 91 operations
• Monitor the pilot schedules and flight schedules to keep up to date on availability for clients
Aircraft trip coordinating
• Review and create briefs for seamless pass down between shifts
• Coordinating trip logistics that include but are not limited to: aircraft routing, customs, catering, permitting, fuel, handling, FBO notifications
• Flight following trips and providing movement and logistics updates to client
• Follow checklists for trips and update trips as needed paying close attention to detail
• Maintain communication between departments for trip awareness and needs.
Additional
• Assist travel coordinator during peak times or on off shift times (nights and weekends) for hotels and transportation needs
• Assign Satellite phones and trip folders to pilots prior to departure
• Preform other related duties assigned by manager
SKILLS, COMPETENCIES, EDUCATION, CERTIFICATION, AND/OR LICENSURE REQUIREMENTS
Skills required
• Airline Operations, Crew Scheduling/Ground Operations, Charter (minimum of 1 year of either or a combination)
• High School diploma or equivalent
• Computer literacy, Microsoft products preferred
• Ability to read, write and understand English
• Must be able to make time dependent logistical decisions
• Excellent organizational skills with the ability to multitask and work effectively under pressure is required.
• Skills in observing situations analytically, responding objectively, and logically
Relevant skills preferred
• Knowledge of aviation acronyms and terms
• Knowledge of Federal Aviation Regulations
• Previous experience in APACS
• Secret Clearance - if you do not possess, must be eligible.
• Customer service experience
PHYSICAL DEMANDS
• Talk and/or hear constantly throughout the day
• Standing, walking, bending, kneeling, stooping, and/or crouching as needed
• Use fingers and hands to handle or feel; reach with hands and arms as needed
• Lift and/or move up to 25 pounds as needed
• Vision abilities required to include close vision, distance vision, color vision, depth perception, and ability to adjust focus throughout the day.