Charter job description
Updated March 14, 2024
9 min read
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Example charter requirements on a job description
Charter requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in charter job postings.
Sample charter requirements
- Bachelor’s degree in relevant field
- Minimum of 5 years of experience
- Proficiency in Microsoft Office Suite
- Knowledge of accounting principles
- Familiarity with relevant regulatory standards
Sample required charter soft skills
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Capable of working independently and in a team
- Organizational skills and attention to detail
- Ability to work in a fast-paced environment
Charter job description example 1
Phoenix Air charter job description
• Knowledgeable of Federal Aviation Regulations for part 135 and 91 operations
• Monitor the pilot schedules and flight schedules to keep up to date on availability for clients
Aircraft trip coordinating
• Review and create briefs for seamless pass down between shifts
• Coordinating trip logistics that include but are not limited to: aircraft routing, customs, catering, permitting, fuel, handling, FBO notifications
• Flight following trips and providing movement and logistics updates to client
• Follow checklists for trips and update trips as needed paying close attention to detail
• Maintain communication between departments for trip awareness and needs.
Additional
• Assist travel coordinator during peak times or on off shift times (nights and weekends) for hotels and transportation needs
• Assign Satellite phones and trip folders to pilots prior to departure
• Preform other related duties assigned by manager
SKILLS, COMPETENCIES, EDUCATION, CERTIFICATION, AND/OR LICENSURE REQUIREMENTS
Skills required
• Airline Operations, Crew Scheduling/Ground Operations, Charter (minimum of 1 year of either or a combination)
• High School diploma or equivalent
• Computer literacy, Microsoft products preferred
• Ability to read, write and understand English
• Must be able to make time dependent logistical decisions
• Excellent organizational skills with the ability to multitask and work effectively under pressure is required.
• Skills in observing situations analytically, responding objectively, and logically
Relevant skills preferred
• Knowledge of aviation acronyms and terms
• Knowledge of Federal Aviation Regulations
• Previous experience in APACS
• Secret Clearance - if you do not possess, must be eligible.
• Customer service experience
PHYSICAL DEMANDS
• Talk and/or hear constantly throughout the day
• Standing, walking, bending, kneeling, stooping, and/or crouching as needed
• Use fingers and hands to handle or feel; reach with hands and arms as needed
• Lift and/or move up to 25 pounds as needed
• Vision abilities required to include close vision, distance vision, color vision, depth perception, and ability to adjust focus throughout the day.
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Charter job description example 2
Florida Cancer Specialists & Research Institute charter job description
* Will handle most clerical duties associated with a medical clinic.
* The PSS employee is always required and expected to assist co-workers in performing every job duty of a PSS .
* All employees hired for the Patient Services Specialist position will be expected to learn and perform all duties of all front office.
* Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures.
* Performs other duties and projects as assigned. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.
Position Qualifications/Requirements
* Education:
* High school education required
* Certifications/Licenses:
* N/A
* Valid state Driver's License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.
* Previous Experience:
* Experience in the medical field preferred.
* Experience in the office/clerical setting an asset but not required.
* Core Capabilities:
* Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Ability to follow complex instructions, master basic math skills, work with interruptions and deadlines.
* Interpersonal Effectiveness: Strong interpersonal skills. Ability to effectively communicate and interact with coworkers, hospital staff, patients, sponsor representatives, public, physicians and staff, in a clam and friendly manner. Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
* Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Able to communicate well on the phone.
* Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
* Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Able to work autonomously.
* Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Must be able to enter and retrieve data from computer, operate modern office machinery, including the phone system.
* Computer Skills: Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook preferred.
* Travel (double click to check relevant box): 0% <25% 26-50% 51%-75% >75%
* Standard Core Workdays/Hours (specify weekends and call requirements): Monday to Friday 8:00 AM - 5:00 PM.
* Essential Physical Requirements: refer to last page of job description for job specific physical and mental requirements.
* The PSS employee is always required and expected to assist co-workers in performing every job duty of a PSS .
* All employees hired for the Patient Services Specialist position will be expected to learn and perform all duties of all front office.
* Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures.
* Performs other duties and projects as assigned. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.
Position Qualifications/Requirements
* Education:
* High school education required
* Certifications/Licenses:
* N/A
* Valid state Driver's License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.
* Previous Experience:
* Experience in the medical field preferred.
* Experience in the office/clerical setting an asset but not required.
* Core Capabilities:
* Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Ability to follow complex instructions, master basic math skills, work with interruptions and deadlines.
* Interpersonal Effectiveness: Strong interpersonal skills. Ability to effectively communicate and interact with coworkers, hospital staff, patients, sponsor representatives, public, physicians and staff, in a clam and friendly manner. Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
* Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Able to communicate well on the phone.
* Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
* Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Able to work autonomously.
* Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Must be able to enter and retrieve data from computer, operate modern office machinery, including the phone system.
* Computer Skills: Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook preferred.
* Travel (double click to check relevant box): 0% <25% 26-50% 51%-75% >75%
* Standard Core Workdays/Hours (specify weekends and call requirements): Monday to Friday 8:00 AM - 5:00 PM.
* Essential Physical Requirements: refer to last page of job description for job specific physical and mental requirements.
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Charter job description example 3
Eastern Airlines, Inc charter job description
At Eastern Airlines curiosity and excitement for growth go a long way. In fact, Eastern Airlines was launched by seekers, adventurers and above all fliers. Our rich legacy and pioneering spirit are still evident in our team today.
Our open-hearted attitude, respect for the people we fly and our attention to detail is what sets Eastern Airlines apart from its competitors. Natural curiosity and hunger for wonder are behaviors that make our employees successful.
This summary provides a listing of the knowledge, skills and abilities that are critical components of the position AOG Part Purchasing Specialist.
B. General
The Charter Coordinator Specialist at Eastern Airlines is responsible for the planning of charter flights for origin to destination. The Charter Coordinator Specialist set up, but not limited to, ground handling, catering, landing permits, crew ground transportation, fueling at airports within the charter mission around the world.
C. Duties and Responsibilities
• Be the operational point of contact and subject matter expert at Eastern Airlines for charter flights
• Set up ground handling, catering, landing permits, ground transportation, fueling at destination airport
• Anticipate possible charter mission issues and develop a backup plan for potential high-risk problems or issues within the flight plan
• Prepare effective/timely contingency plans to recover from services disruptions due to weather, ATC, mechanical issues, etc.
• Assures standard work is consistently performed throughout each flight segment of a charter mission is following FAA/TSA regulations
• Work with Safety and Security to ensure compliance and adherence to federal regulations and guidelines
• Monitors the status of all planned flights and flights in progress from the point of origin to destination (flight following)
• Communicate efficiently and provide most up-to-date information in a timely manner to external and internal stakeholders
• Communicate clearly and effectively with external stakeholders (Clients, DOD, Brokers, etc.) to understand their operational charter needs
• Communicate efficiently and provide most up-to-date information to internal stakeholders (SOC, charter sales, etc.) to inform and create awareness to all groups of priorities unique for each trip
• Responsible for assuring and implementation of safety initiatives, on-time operational performance, IROP management and recovery plans within the charter mission segments
• Work closely with direct manager and operational group to ensure the charter program meets the operational goals of our charter customers and business goals of the airline
• Work closely with the Charter Sales team to accomplish the pricing commercial goals
• Carry out processes and workflows to continually enhance the charter operations’ procedures and defined level of service
• Collaborates with co-workers across the organizations to develop/implement/realize organization strategic objectives of charter flight and the airline
• Other duties as assigned by the Director, Charter Services
D. Qualifications
Required
• 4-year degree from accredited university or equivalent experience
• Knowledgeable of FAA and TSA Regulations
• High performance orientation, ability to work well under pressure, fast pace, prioritize projects, meet deadlines, and maintain flexibility
• Strong attention to detail, organization, and time management skills
• Self-starter must have a positive attitude and strong desire for success
• Will to work Nights, weekends and off hours if required
• Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet operational priorities and work assignments deadlines
• Excellent attention to detail, communication, critical thinking, and decision-making skills
• Operates at the highest levels of integrity, tackles problems with ingenuity, constantly pursues excellence, and exercises kindness in all interactions
• Ability to communicate and understand needs from stakeholders across the organization
• Practices extreme ownership and transparency
• Strong starter and finisher
Preferred
• Experience with Microsoft Excel
• 3+ years in commercial airline / charter flights operations or similar relevant experience
Company DescriptionEastern Airlines was originally founded in 1926. By 1930, Eastern grew to become one of the “Big Four” domestic airlines, where it would remain for the next several decades. As a carrier with a legacy of pioneering new routes, we brought Eastern Airlines back to the skies for its next adventure as the first scheduled carrier to be certified in the United States since 2007. Our mission is to bring back the sense of awe and wonder to air travel by providing underserved markets across the globe with direct, nonstop flights with the best value.
At Eastern Airlines curiosity and excitement for growth go a long way. In fact, Eastern Airlines was launched by seekers, adventurers and above all fliers. Our rich legacy and pioneering spirit are still evident in our team today.
Our open-hearted attitude, respect for the people we fly and our attention to detail is what sets Eastern Airlines apart from its competitors. Natural curiosity and hunger for wonder are behaviors that make our employees successful.
Part 121 Scheduled Air Carrier
Benefits:
Medical, Dental, Vision, Life Insurance, 401K (with employer match), Profit Sharing
Supported Manufacturers:
Boeing
Supported Models:
B767-200/300, B-777
Our open-hearted attitude, respect for the people we fly and our attention to detail is what sets Eastern Airlines apart from its competitors. Natural curiosity and hunger for wonder are behaviors that make our employees successful.
This summary provides a listing of the knowledge, skills and abilities that are critical components of the position AOG Part Purchasing Specialist.
B. General
The Charter Coordinator Specialist at Eastern Airlines is responsible for the planning of charter flights for origin to destination. The Charter Coordinator Specialist set up, but not limited to, ground handling, catering, landing permits, crew ground transportation, fueling at airports within the charter mission around the world.
C. Duties and Responsibilities
• Be the operational point of contact and subject matter expert at Eastern Airlines for charter flights
• Set up ground handling, catering, landing permits, ground transportation, fueling at destination airport
• Anticipate possible charter mission issues and develop a backup plan for potential high-risk problems or issues within the flight plan
• Prepare effective/timely contingency plans to recover from services disruptions due to weather, ATC, mechanical issues, etc.
• Assures standard work is consistently performed throughout each flight segment of a charter mission is following FAA/TSA regulations
• Work with Safety and Security to ensure compliance and adherence to federal regulations and guidelines
• Monitors the status of all planned flights and flights in progress from the point of origin to destination (flight following)
• Communicate efficiently and provide most up-to-date information in a timely manner to external and internal stakeholders
• Communicate clearly and effectively with external stakeholders (Clients, DOD, Brokers, etc.) to understand their operational charter needs
• Communicate efficiently and provide most up-to-date information to internal stakeholders (SOC, charter sales, etc.) to inform and create awareness to all groups of priorities unique for each trip
• Responsible for assuring and implementation of safety initiatives, on-time operational performance, IROP management and recovery plans within the charter mission segments
• Work closely with direct manager and operational group to ensure the charter program meets the operational goals of our charter customers and business goals of the airline
• Work closely with the Charter Sales team to accomplish the pricing commercial goals
• Carry out processes and workflows to continually enhance the charter operations’ procedures and defined level of service
• Collaborates with co-workers across the organizations to develop/implement/realize organization strategic objectives of charter flight and the airline
• Other duties as assigned by the Director, Charter Services
D. Qualifications
Required
• 4-year degree from accredited university or equivalent experience
• Knowledgeable of FAA and TSA Regulations
• High performance orientation, ability to work well under pressure, fast pace, prioritize projects, meet deadlines, and maintain flexibility
• Strong attention to detail, organization, and time management skills
• Self-starter must have a positive attitude and strong desire for success
• Will to work Nights, weekends and off hours if required
• Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet operational priorities and work assignments deadlines
• Excellent attention to detail, communication, critical thinking, and decision-making skills
• Operates at the highest levels of integrity, tackles problems with ingenuity, constantly pursues excellence, and exercises kindness in all interactions
• Ability to communicate and understand needs from stakeholders across the organization
• Practices extreme ownership and transparency
• Strong starter and finisher
Preferred
• Experience with Microsoft Excel
• 3+ years in commercial airline / charter flights operations or similar relevant experience
Company DescriptionEastern Airlines was originally founded in 1926. By 1930, Eastern grew to become one of the “Big Four” domestic airlines, where it would remain for the next several decades. As a carrier with a legacy of pioneering new routes, we brought Eastern Airlines back to the skies for its next adventure as the first scheduled carrier to be certified in the United States since 2007. Our mission is to bring back the sense of awe and wonder to air travel by providing underserved markets across the globe with direct, nonstop flights with the best value.
At Eastern Airlines curiosity and excitement for growth go a long way. In fact, Eastern Airlines was launched by seekers, adventurers and above all fliers. Our rich legacy and pioneering spirit are still evident in our team today.
Our open-hearted attitude, respect for the people we fly and our attention to detail is what sets Eastern Airlines apart from its competitors. Natural curiosity and hunger for wonder are behaviors that make our employees successful.
Part 121 Scheduled Air Carrier
Benefits:
Medical, Dental, Vision, Life Insurance, 401K (with employer match), Profit Sharing
Supported Manufacturers:
Boeing
Supported Models:
B767-200/300, B-777
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Updated March 14, 2024
Updated March 14, 2024