Information Technology Technician jobs at Charter Schools USA - 308 jobs

As an IT Support Technician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite. Key Responsibilities: Respond to help desk requests via phone and ticketing systems Troubleshoot Apple and Windows hardware/software issues Perform routine maintenance and updates on workstations and servers Maintain accurate documentation and customer databases Assist users with purchasing decisions and provide excellent customer service Create help sheets and knowledge base articles Technical Skills Required: Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016) Experience with ticketing systems like Jira/Confluence and ConnectWise Strong understanding of workstation/server hardware components Soft Skills: Excellent communication and interpersonal skills Detail-oriented, self-motivated, and able to multitask in a fast-paced environment • • Strong problem-solving abilities and customer service orientation Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan. We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.

Position Technician III, Information Technology Department Information Technology Starting Salary $49,952 to $55,153 annually, dependent on education and experience Initial Screening Date 02/09/2026 Preferred Start Date 03/09/2026 Details Lake Tahoe Community College (LTCC) announces an opportunity to work in Information Technology as a full-time Technician III. Information technology plays an important role supporting educational services and providing access to the students of LTCC. At LTCC, IT enables a wide range of services as modern education relies heavily on digital tools and platforms to ensure that students have equitable access to learning resources, regardless of their location or circumstances. The Technician III provides general support for employees and students by answering questions regarding computers, copiers, printers, and telecommunications equipment. APPLICATION PROCESS: After review, suitable applicants will be invited by phone or email on or around Thursday, February 12, 2026to participate in a skills assessment. Successful candidates will then be interviewed by a committee of approximately 3-5 individuals; these interviews are tentatively scheduled for Thursday, February 26, 2026. Meeting the minimum requirements does not guarantee an interview. LTCC reserves the right to return to the applicant pool at any point during the recruitment process. COMPENSATION: Salary Range: LTCC offers a competitive compensation package that includes a starting placement salary of $49,952to $55,153 annually, dependent on education and experience. There is potential to reach $63,958 annually, through step advancement plus longevity when appropriate. In addition to base salary, this position qualifies for extra bilingual (Spanish), masters or doctorate pay. Benefits: Health and Welfare benefits include medical, dental, vision, life insurance, and long term disability. Several plan options maintain a zero monthly premium cost from the employee. LTCC also matches 26.81% of an eligible employee's salary and contributes it into a CalPERS pension account for qualifying employees. Work-Life Balance: This position is 40 hours per week and 12 months per year, including summer and winter hours. Hours are expected to be Monday-Friday, shifts will be within center hours of 8 am to 5 pm, hours will shift according to the needs of the program. This position is eligible for overtime compensation (non-exempt). This position may qualify for LTCC's telecommute program, which allows employees the opportunity to telecommute for up to 20% of the work week after completion of a three-month qualifying period. LTCC provides a generous leave package including 17 paid holidays per year plus 12 days vacation (with the potential to reach 24 days through years of service) and 12 days sick leave per year. LTCC's Commitment to Diversity Our ideal candidate will share and participate in LTCC's commitment to the values of diversity and equity while serving its ethnically and socioeconomically diverse student population. Lake Tahoe Community College is designated as a Hispanic-Serving Institution, reflecting the surrounding California and Nevada area. Description Definition: Under the direction of an assigned Director, perform a variety of highly complex technical functions in support of the designated department, assist students, staff, and the public by providing information and appropriate materials. Distinguishing Characteristics: A Technician is trained or skilled in the technical aspect of a subject. This is the highest-level class in the Technician series that reports to a director or administrator within a department. Work is performed within general guidelines involving independent judgment and responsibility over projects. Duties involve performing the most technical and difficult tasks out of the Technician series, requiring specialized or advanced skill in one or more areas of the work assigned. Impact on students, financial, physical, or personnel resources is department wide. Representative Duties: Perform complex duties to support the ongoing functionalities and processes of designated Department; develop and implement systems and procedures to achieve assigned department goals; create, monitor, and maintain systems to facilitate the success. Conduct various meetings to provide assigned program or process assistance and training to staff; present general program information and individual instructions to students, staff, or public. Provide quality customer service to students and visitors in person and using communication technologies such as phone or email; interpret and explain department processes and procedures; and assist employees who interact with designated Department. Accept and process forms, applications, and general information requested by individuals; interact with faculty, staff, students and the public; interpret and provide technical guidance on regulations; provide information on policies and procedures; assist with special projects. Provide analysis of various reports; problem solve when performing calculations, maintain records and prepare reports within scheduled timelines; present and disburse information and reports as assigned. Consult and collaborate with administrator and director to assess technical needs and make recommendations procedure changes. Develop resource requirements for assigned technical procedures. Strives to provide continuous improvement of technical process and procedures. Serve on a variety of District committees as requested. Participate in district all staff events including but not limited to all campus team building day, convocation, state of the college address, senior day, and graduation. Information Technology Option Class: Respond to help desk tickets, incoming calls, walk-ins and email requests from end users. Focus on day-to-day, reactive tasks like hardware/software troubleshooting and user support. Lead problem-troubleshooting efforts, perform root-cause analysis for recurring issues, and recommend solutions or improvements. Maintain hardware & software inventories, asset tracking, warranty tracking, life-cycle management and disposal of obsolete equipment. Install, configure, maintain and repair desktops, laptops, tablets, printers, peripherals and mobile devices for faculty, staff and students. Provide general support for employees and students by answering questions regarding computers, copiers, printers, and telecommunications equipment; help end users with setup and use of technology equipment including classroom media, instructional technology, and mobile computing resources. Communicate and answer questions regarding system status, downtime, operating procedures, policies, best practices, and available resources. Keep informed of all technology changes which affect end users; prepare tip sheets, training materials, and other documentation; and provide individual end-user training. Maintain user accounts and menus for the VOIP (Voice Over Internet Protocol) phone system; follow procedures to add and modify login and email accounts; route requests and support the setup, modification, and termination of employee technology access; maintain detailed maps of the LTCC network. Other Duties: Perform related duties as assigned. Employment Standards Education and Experience Education and Experience Any combination equivalent to: associate degree in a related field plus two years of related experience. Knowledge of: * Modern office practices, procedures and equipment. * Reception and telephone etiquette and techniques. * General clerical and record-keeping techniques. * Basic letter and report writing practices. * Correct English usage, grammar, spelling, punctuation and vocabulary. * District policies and procedures affecting assigned work * Current hardware and software: Installation, maintenance, and repair of computer hardware. * Local area networks (LANs), wireless networking, network security basics, and remote connectivity. * Detection and correction of hardware/software malfunctions; ability to install/configure operating systems, and drivers. Ability to: * Interpret and apply district policies and procedures. * Operate a variety of standard office equipment including a computer and related software. * Make arithmetic calculations with speed and accuracy. * Understand and follow oral and written directions. * Communicate effectively both orally and in writing. * Gather information from a variety of sources and prepare summary reports. * Work independently and collaboratively in a team; prioritize tasks, manage multiple requests and projects * Have strong customer-service orientation to support diverse users and communicate technical information clearly. * Establish and maintain cooperative relationships with those contacted in the course of work. * Plan and prioritize work. * Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, linguistic, ethnic backgrounds, and disabilities of community college students and staff. Additional Requirement (Licensure/Certification): * No additional requirement Working Environment: * Indoor Office environment. * Constant interruptions Minimum References Needed 3

Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners. Position Summary Speech Language Pathology Technology Support Specialist (Technology Support Specialist I) This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page. Pay, Benefits, and Work Schedule Anticipated Hiring Salary Amount: $4,595 per month CSU Classification Salary Range: $4,595 - 6,694 per month Salary is commensurate with the background and experience of the individual selected. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package. This position is required to work in person on campus. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************. Supplemental Information Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at *********************************************** Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California. California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Advertised: Nov 20 2025 Pacific Standard Time Applications close:

PRIMARY PURPOSE: Serve as the primary Helpdesk representative, overseeing daily campus support operations. Provide front-line assistance to Staff/Faculty and students by resolving computer-related issues in person, over the phone, or through ticket submissions. Provide support for hardware and software needs, including printing, installations, email, and other internal systems. Collaborate closely with the Helpdesk Manager to manage the tickets and ensure smooth helpdesk operations. Mentor and guide student workers, fostering strong customer service skills and a commitment to excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential Skills: Commitment to providing exceptional customer experience and support. Excellent Organization and Communication skills, both verbally and written. Ability to work independently. Innovative, Team-Oriented problem solver. Ability to sustain a high level or productivity. Ability to manage multiple competing priorities. Ability to work effectively in a fast-paced environment. Familiar with help desk concepts, practices, and procedures. Technical Skills: Intermediate knowledge of Windows Operating Systems (Windows 11, Windows 10) Broad understanding of Microsoft Office Products (Word, Excel, Office 365, etc). Knowledge of standard hardware and software systems in enterprise environment. Familiar with networking concepts. Experience troubleshooting application-related problems. Knowledge of the following software applications is a plus: Mac OS Support PowerShell and scripting Windows Deployment Services Essential Duties and Responsibilities: Provide superior customer service to end users on a variety of technology issues - 40% Responsible for tracking and monitoring open issues to meet service level standards - 30% Assist with the creation, maintenance, and management of process documentation - 15% Various Projects, Training, and other tasks as assigned - 15% EDUCATION: What is the minimum level needed? 2 years of college experience EXPERIENCE: Minimum of 2 years' experience in an end-user support role with a track record of providing excellent customer service. CERTIFICATION: N/A KNOWLEDGE, SKILLS AND ABILITIES: (WRITE BASED on job needs) Exceptional time management and organization skills Strong oral and written communication skills Ability to work independently, collaboratively, and under supervision. Willingness to serve, and build relationships with the troupe Must possess strong initiative, leadership skills, organizational and project management skills, with the ability to multitask to manage a variety of projects and priorities, coordinating the actions of others, follow through on projects to timely completion, and demonstrate excellent judgment with attention to detail. Microsoft Office experience with Word, Outlook, Publisher, Excel, Power Point software experience. Must support the University's Catholic mission. PHYSICAL SKILLS AND ABILITIES: Requires ordinary ambulatory skills sufficient to visit other locations; the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, type and perform data entry, visual acuity to use a keyboard, operate equipment and read technical information, ability to hear in order to answer telephones and to communicate verbally, and the ability to sit for extended periods of time. WORKING CONDITIONS: Work is performed indoors with minimal safety hazards, and requires seated, standing, and movement work. Ave Maria University is a Catholic institution of higher education. Ave Maria University makes employment decisions in a manner that is consistent with federal, state and local law. All information included in any application must be truthful and accurate. The responsibilities and requirements listed above are not an exhaustive list of all that will be expected of this position; however, it is met to identify the general criteria for this position.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Classified/Information Technology Technician Date Available: AS NEEDED Closing Date: Until Filled Salary Range 30 - Step 1 $25.70; paid from a timesheet on the 11 th of the month. Work Year: Hours Vary POSITIONS ARE PAID FROM A TIMESHEET; NO BENEFITS. Applications will be accepted online only. Completed application must include a resume and two letters of recommendation. Do not mail, e-mail or fax your support documents. You must attach these documents to your online application prior to submission. After the closing date, administration reviews applications and contacts selected applicants for interviews. Human Resources is not involved in the application review/interview process. The District reserves the right to waive requirements and qualifications. Non-Discrimination Statement Yuba City Unified School District prohibits discrimination, harassment, intimidation and bullying in educational programs, activities, or employment on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, parental, pregnancy, family or marital status, or association with a person or a group with one or more of these actual or perceived characteristics. Yuba City Unified School District requires that school personnel take immediate steps to intervene when safe to do so when he or she witnesses an act of discrimination, harassment, intimidation, or bullying. Questions or complaints, related to YCUSD employees of alleged discrimination, harassment, intimidation and bullying or title IX equity and compliance concerns may be directed to Human Resources at **************.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

The IT Technician provides essential Help Desk and technical support for Sunrise Children's Foundation (SCF), ensuring staff can effectively use technology to perform their work. This role focuses on Tier I and Tier II support, assisting with troubleshooting, installations, account access, and device setup. The IT Technician works closely with the Lead IT Technician and IT management to maintain equipment, software, and security systems across multiple SCF sites while developing technical documentation and supporting users through training and responsive service. RESPONSIBILITIES/DUTIES (including but not limited to): Serve as the first point of contact for employees seeking technical assistance in person, by phone, email, or through remote support software Manage and resolve tickets through the organization's cloud-based ticketing system (E-WorkOrders). Diagnose and resolve Tier I and Tier II issues, including account access, printing, email, network connectivity, and application errors. Assist with installing, configuring, and maintaining desktops, laptops, tablets, and peripheral devices. Support setup and troubleshooting of workstations, printers, and other peripherals connected to local or cloud-based networks Assist with installing, configuring, and maintaining desktops, laptops, tablets, and peripheral devices. Monitor and report security alerts, phishing attempts, or device vulnerabilities to the Lead IT Technician. Maintain proper documentation of passwords, access credentials, and IT asset changes in accordance with SCF policies. Assist in preparing IT documentation, user guides, and standard operating procedures as directed. Maintain accurate inventory of IT assets, including computers, tablets, peripherals, and accessories. Assist with basic training for users on software, hardware, and IT best practices. Collaborate with the Lead IT Technician and department leadership to ensure consistent service delivery. Provide on-site and remote assistance across all SCF locations as needed (Las Vegas, Henderson, North Las Vegas, etc.). Work with other departments during organizational and fundraising events as directed. Perform other duties as assigned by the Lead IT Technician or IT & Facilities Director. Executing IT Support Technician responsibilities, including but not limited to setup and troubleshooting standard and non-standard computer software (IBM Security MaaS360, RemoteGhost, Office, Google Chrome, Adobe Reader, ChildPlus, NuancePDF, etc.). PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Requires sustained attention to detail and the ability to sit for extended periods of time. Involves occasional standing, walking, squatting, or reaching. Requires manual dexterity and the ability to lift or move objects up to 50 pounds. Involves driving personal or company vehicles, navigating office/classroom/clinic environments, and effective communication skills. Reasonable accommodations may be made available to qualifying employees to enable individuals with disabilities to perform the essential functions of their job. Qualifications Education & Work Experience High school diploma or equivalent is required. 6 months of IT support or related technical experience required. Preferred Bilingual (English- Spanish) speaking and writing skills preferred. 1 - 2 years of IT support work experience is preferred. Coursework or certification in IT, Information Systems, or a related field is preferred. Experience in non-profit or multi-site organizations is preferred. A valid Driver's License & clean driving record must be maintained throughout the duration of employment with SCF. Skills & Abilities Maintain a positive attitude towards others and interact tactfully and discreetly. Knowledge of Microsoft Windows 10/11, Microsoft 365, and Active Directory user management. Familiarity with Intune device management, basic networking, and endpoint security concepts. Competence in installing and troubleshooting hardware, software, and peripherals. Basic understanding of networking (TCP/IP, DNS, DHCP, VPNs). Experience with ticketing systems, such as E-WorkOrders or similar platforms. Strong troubleshooting and communication skills. Benefits Medical Insurance Dental Insurance Vision Insurance Supplementary Benefits Employer Paid Life Insurance Employer Paid Short-term and Long-term Disability PTO with Accrual Starting at Hire 401(k) with a match COVID Paid Sick Leave 10 Paid Holidays Hardship Assistance Fund Employee Assistance Program (EAP) Wellness Programs

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Under direct supervision of the Assistant Director of Infrastructure Operations the Network & Communications Analyst I provides entry-level support for the ITS-Infrastructure Services group and its interactions with other campus systems and services. The position assists with the installation, configuration, monitoring, and basic maintenance of campus network infrastructure and related communication systems. This includes supporting enterprise routers, switches, wireless access points, and other network components by performing routine tasks and following established procedures, standards, and guidelines. The incumbent performs foundational technical duties such as assisting with network connectivity checks, documenting system changes, responding to basic service requests, wireless surveys and troubleshooting coverage issues, and escalating issues as appropriate. Work assignments are reviewed for accuracy and soundness of technical judgment. While assisting with operational support of the campus network and related systems, the incumbent applies on-the-job learning to develop foundational skills in networking concepts, infrastructure technologies, and system operations. This position contributes to the reliability and availability of campus network services by supporting senior staff, participating in project teams, and maintaining accurate documentation while progressing toward greater independence with experience and training. #CalPolyITS This is a full-time temporary 12 month position and is eligible for full benefits, including medical, dental, vision and CalPERS retirement. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications General knowledge of basic network concepts, including common protocols, addressing, switching, wireless fundamentals, and communication transmission technologies. Ability to consult and support directors, managers, ITS staff and customers on network infrastructure and associated systems along with security needs and future direction. General knowledge of following policies, processes and procedures as they relate to support and maintenance of network infrastructure and associated system resources. Ability to plan, organize and document network infrastructure and associated systems functionality, as required. Demonstrated ability to assess existing services and provide technical recommendations to improve their delivery. Education and Experience Equivalent to a bachelor's degree in a related field. Relevant education, certifications, and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $69,444 - $81,360 Per Year Classification Range: $69,444-$101,160 Per Year Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu. Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Positions are posted for a minimum of 14 calendar days.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

The Classroom Technology Support team member serves as the first point of contact for Students, Faculty and Staff that are seeking technical assistance in using classroom technology (Cisco & Logitech) and Microsoft Teams for class streaming/recording. The team member works with the IT Classroom team to create service requests, assist with troubleshooting, provides Tips & Tricks training and communication for the ITC department. Individuals interested in working part-time as a Classroom Technology Support Team Member should complete the on-campus application and submit it to the ITC or HR departments.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

BASIC FUNCTION: Under direction of an assigned supervisor, provide technical assistance, training, installation, repairs and service support to District users regarding the use of information technology hardware, peripheral equipment and applications software programs; perform technical duties in the installation of computer, network, telecommunications, and audio visual equipment and software for faculty and staff. REPRESENTATIVE DUTIES: * Perform a broad variety of computer, telephone, and audio-visual support duties to facilitate and implement automated systems for District faculty and staff; receive and respond to complex service calls and requests for assistance. * Provide coordination and oversight of IT systems used within the District domain to manage the phone system, imaging system, imaging of computer systems, computer patching, mobile devices and other related IT systems. * Be a second level resource for all computer and other technical issues that require additional technical expertise to address. * Provide advanced technical assistance, set-up/installation, training and support services for the operation of computer and telephone systems, networks, audio-visual equipment and other IT related peripheral equipment. * Assemble, install and test computer hardware and related equipment; install required wiring and cabling and connections to servers. * Receive, inventory, set-up and operationally test incoming computers, phone systems, audio visual equipment and related IT peripheral equipment; set up and provide expertise in arranging workstations. * Troubleshoot and repair computer, server and network connections, telephone systems, audiovisual equipment, and peripheral equipment failures and malfunctions. * Create and distribute enterprise-wide computer and software packages to be deployed by imaging technologies. * Install, configure, and manage complex audio and video equipment used in smart classroom and meeting rooms, including cabling and end-user interface programming to support device switching and volume control between a touch panel and various components. * Coordinate warranty work and major repair services performed by contractors or other providers. * Operate a variety of computer equipment and peripheral devices, diagnostic and test equipment, switches, network servers, hubs, routers, scanners and other related equipment. * Maintain system security and protection of confidential information, files, and electronic data. * Prepare and maintain records and reports related to user accounts and profiles, work performed and parts inventory. * Perform related duties as assigned. Please click here to view the full job description. EDUCATION AND EXPERIENCE: Any combination equivalent to: an associate's degree in computer science or a related field and two years of experience. IMPORTANT: To be considered for the position applying for, applicants must submit the required items by the deadline, which include: online IVC application, current resume, and ALL unofficial transcripts (transcripts must show degree was awarded or conferred with a completion date). All attachments will be uploaded into the online application. Applications which do not include all of the required materials will not be forwarded to the screening committee for consideration. Materials submitted become property of the District and will not be returned, copied, or considered for other openings. RANGE 26 ON THE CLASSIFIED SALARY SCHEULE: Salary placement is at Step 1. Please click here to review current salary schedule. For Additional inquiries please contact: Gina Snow HR Recruiter Phone: ************ Email: ********************** Imperial Valley College is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

BASIC FUNCTION: Under the direction of the Area Administrator or assigned supervisor, perform end-user, technical, printing, classroom/ instructional and clerical support in assigned area; assist in the development and implementation of support materials, training programs, research tools, and support services based on the needs of the Department. REPRESENTATIVE DUTIES: Assist users in the operation of various technology systems, to include computers, software and systems, peripherals, and other office and classroom/ instructional equipment; demonstrate the use of equipment and explain operational techniques; install and configure software, relocate equipment, enable network connectivity, security, troubleshooting; assist users with proper use of software and equipment; assist with other related technology services as required. Install, adjust, maintain, and perform minor repair to a wide variety of computer, audiovisual, video, and related electronic equipment; inspect, troubleshoot, and diagnose electronic and mechanical failure or malfunctioning of equipment; disassemble equipment and replace defective parts; identify the need for major repairs and those covered under warranty. Serve as a help desk resource to faculty, staff and administrators with respect to campus technology services, projects and other functions. Provide support to faculty who want to develop instructional web sites, online course materials, instructional technology applications, and systems. Provide trainings and workshops as required. Actively participate in planning sessions and project meetings. Prepare and manage work orders as related to assigned work area, and provide direct support to students, faculty, and staff via phone, email, work order, and in person. Perform a variety of clerical duties in support of assigned area, including but not limited to maintaining records of work performed and inventory control; prepare and generate reports and records as needed (i.e. prepare billing reports, track printing costs and needs, monitor systems and equipment usage reports, etc.) Organize, facilitate, and coordinate the campus printing and duplication process; ensure accurate and timely completion of projects and work order requests. Collaborate with vendors and other personnel with respect to technical support and services agreements in assigned functional area; facilitate and coordinate the delivery and implementation of products and services. Instruct and assist faculty, staff, and students in the use and care of computer and audiovisual equipment; set up and operate audio/ video systems for the support of instructional activities and special events; deliver and pick up equipment from various locations on campus. Train and provide direction to student workers as assigned; assign and review student work. Perform related duties as assigned. Please click here to view the full job description.EDUCATION AND EXPERIENCE: Any combination equivalent to: AA or AS degree in computer science, information systems, or related field or a minimum of three (3) years of experience training users and providing direct end-user technology support in an enterprise environment. IMPORTANT: To be considered for the position applying for, applicants must submit the required items by the deadline, which include: online IVC application, current resume, and ALL unofficial transcripts (transcripts must show degree was awarded or conferred with a completion date). All attachments will be uploaded into the online application. Applications which do not include all of the required materials will not be forwarded to the screening committee for consideration. Materials submitted become property of the District and will not be returned, copied, or considered for other openings. RANGE 21 ON THE CLASSIFIED SALARY SCHEDULE. Initial salary placement is at Step 1. Please click here to review current salary schedule. For Additional inquiries please contact: Gina Snow HR Recruiter Phone: ************ Email: ********************** Imperial Valley College is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.