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In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! The GCCC Public Safety Senior Supervisor is responsible for assisting with the day-to-day functions of securing, directing, and promoting security and public safety on the campus of the Greater Columbus Convention Center. Public Safety Officers are assigned to greet guests as they arrive, check bags, perform visual checks of guests and materials, manage crowds, secure doors, monitor specific locations throughout the venue, and act as roving or posted security. As the "eyes and ears" of the venue, Public Safety Officers are expected to keep a close watch on the crowd and intervene in situations when appropriate. Public Safety Officers are on the "front line" of customer service and public safety and will experience the excitement and energy of the event and the satisfaction of interacting with the public. Assists in event related activities as required. ESSENTIAL FUNCTIONS Greets guests as they enter and leave the facilities. Answers questions, resolves complaints, and gives directions. Enforces venue policies and procedures. Reports suspicious activity and violations of campus policy. Responds to guest conflicts, medical situations, and other incidents. Provides crowd management and assists with crowd movement. Secures locations and prohibits access to unauthorized individuals. Challenges unauthorized personnel in restricted areas. Follows established code of conduct and safety procedures. Provides exceptional service to all patrons. Performs regular and routine security rounds of the campus (noting and correcting unsafe or unsecure conditions) and takes immediate action to correct conditions as needed. Completes detailed reports on activity during shift. Completes Written Incident reports. Verify reports are completed. Inputs door schedule into magnetic door lock program. Directs visitors, deliveries and related personnel to proper areas. Notifies related departments of visitor/delivery arrival/departure. Operates and monitors computerized fire alarm system and surveillance camera. Operates company vehicle to transport employees or patrons around campus. Takes appropriate action in the event of an emergency. Maintains daily shift schedules and posts. Assigns shift duties to Public Safety Officer/Public Safety Event Staff. Supervises Public Safety Officer and Public Safety Event Staff. Reports incidents to Public Safety Management for follow-up. Maintains a proactive and positive attitude. Provide superior customer service. Ensures that their direct reports are continually providing superior customer service. Attends campus meetings in the absence of Public Safety Management. Always in uniform while on duty. Uniform will be clean, pressed, and presentable to the public. Must have the ability to interact with guests in a friendly, courteous, and polite manner. This will include initiating contact with guests within 10 feet - i.e., smiling, saying "Good Day" or helping when needed. Must feel comfortable when around large groups or speaking to a guest as needed. Understands the importance of providing customer service and in understanding of "The Magic is in the Details." All other duties and responsibilities as assigned. JOB REQUIREMENTS: (Some may not be required, but preferred) Surveillance (CCTV) skills preferred but not required. Working knowledge of security and public safety functions Customer service techniques Fire alarm system Basic knowledge of Microsoft Office applications Must be able to use a Two-Way radio. Must be able to keep information confidential. Valid State driver's License with no more than 4 points Must be able to pass pre-employment background check, as well as random drug screens during employment. Must be able to program keycards and maglock schedules. Must be proficient in English reading, writing and speaking. Required upon hire or within 120 days of hire if not certified. NIMS ICS 100 NIMS ICS 200 NIMS ICS 700 NIMS ICS 800 NIMS ICS 15 CPR, First Aid, AED (maintain through employment) EXPERIENCE: a minimum of two years of public safety/security background. Preferred by not required, experience in law enforcement, military, fire, or emergency medical service background would be ideal. SKILLS/APTITUDES: Must possess oral and written communication skills and be able to follow instructions; able to qualify under existing state security guidelines; physical ability to walk, climb steps, stand/walk for up to 8 hours. Must be willing and able to work with a wide variety of individuals from varying socioeconomic backgrounds; attention to detail; conflict resolution skills preferred. WORKING CONDITIONS: May be exposed to adverse weather conditions for long periods of time; ability to work flexible hours in addition to normal business hours as needed; must be able to lift and carry up to 50lbs; must be able to stand for long periods of time. May be exposed to physical confrontations. TO APPLY: To apply, please visit: ************************************** Legends Global - Greater Columbus Convention Center 400 N High Street Columbus, Ohio 43125 FAX: ************ Applicants that need reasonable accommodations to complete the application process may contact ************ Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Job Title: Account Supervisor (Experience managing CPG Brands) Leadership opportunity as Account Supervisor for a high-perfomring advertising agency known for its innovative, empathy and strategic approach to marketing and advertising. With a strong focus on creativity, collaboration, and delivering results, we work with a diverse range of clients, including some of the biggest names in the consumer packaged goods (CPG) industry. The team is comprised of passionate professionals who are dedicated to driving success for our clients through forward-thinking campaigns and exceptional client service. Position Overview: Seeking an experienced and proven Account Supervisor with a background supporting CPG brands to join a tenured agency team. This is a remote position, offering the opportunity to work from anywhere within the United States. The ideal candidate will have a proven track record of managing client relationships, developing and implementing integrated marketing campaigns, and driving business growth for CPG brands. Responsibilities: Serve as the primary point of contact for assigned CPG clients, building strong relationships and understanding their business objectives, challenges, and opportunities. Lead the development and execution of integrated marketing campaigns, including advertising, digital marketing, social media, and experiential initiatives. Collaborate with cross-functional teams, including creative, media, and production, to ensure the successful implementation of client campaigns and initiatives. Develop strategic account plans and proposals to drive business growth and expand client relationships. Provide strategic guidance and insights to clients, leveraging industry knowledge and market trends to inform campaign strategies and recommendations. Monitor campaign performance and key metrics, providing regular updates and insights to clients and internal stakeholders. Identify opportunities for innovation and optimization within client campaigns, driving continuous improvement and delivering exceptional results. Manage client budgets, timelines, and deliverables, ensuring projects are completed on time and within scope. Stay informed about industry trends, competitor activity, and emerging technologies to continuously enhance client campaigns and deliver innovative solutions. Mentor and provide guidance to junior team members, fostering their professional development and growth within the agency. Qualifications: Minimum of 7+ years of experience in account management or client services within an advertising agency or marketing firm, with a focus on CPG brands. Proven track record of successfully managing client relationships and driving business growth for CPG brands. Strong understanding of the CPG industry, including market dynamics, consumer behavior, and competitive landscape. Excellent communication skills, both verbal and written, with the ability to articulate complex ideas and concepts clearly and concisely. Strategic thinker with the ability to develop and execute integrated marketing plans that align with client objectives. Detail-oriented with strong organizational and project management skills. Ability to thrive in a remote work environment, with strong self-discipline and time management skills. Proficiency in Microsoft Office suite and project management tools. Flexibility to travel occasionally for client meetings and industry events. Bachelor's degree in Marketing, Advertising, Business, or related field. Salary: $100-120k The Account Supervisor role will be based remote with occasional travel for team meetings and in-person client support.

You are intelligent, passionate, and able to affect change. In this role, you will work on high-visibility, large-scale projects while maintaining close individual relationships. You will: * Partner with the Project Manager and Planner to manage changes to project parameters that may affect timing, cost, or workload * Build relationships with customer contacts and colleagues, providing value as source of information relative to tactical strategy, brand objective, and business needs * Assist in writing project briefs and securing signed copies from customer * Orchestrate pre-kickoff meetings and initiation of new customer requests * Manage budgetary needs of the customer in partnership with the Planner * Partner with creative services manager and creative team leader to manage and lead the team in all aspects of project development; ensure delivery of breakthrough ideas/work consistent with brand positioning and GSW-W standards (i.e., excellent creative, on target strategically, on time, and on budget) * Help facilitate a strong, cohesive team that is focused on priorities, knowledgeable about client(s)' products and services * Manage team communication (specific to project management) Essential Requirements: * ~5 years of relevant client experience in a pharmaceutical advertising agency * Ability to multitask and perform under pressure in a fast-paced environment * Strong knowledge of general pharmaceutical marketing and sales, as well as disease state and product science, therapeutic market, and competition Desired Requirements: * Veeva PromoMats experience * Individual should be a self-starter/self-motivator The anticipated hourly rate for this position is $45-$55/hr but may vary based on various factors such as the candidate's qualifications, skills, competencies and proficiency for the role. At GSW, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. GSW is a full-service healthcare communications agency that goes beyond advertising to create personalized brand experiences that involve, inspire, educate and activate people through ongoing brand journeys. As one of the world's ten most-awarded healthcare advertising agencies, GSW is hell-bent not to replace the same old with the same old. This is achieved through a provocative premise - if other brands communicated the way healthcare brands do, how many customers would they have? GSW turns against this premise through discovery of beneath-the-surface customer insights that we impact with stories, simplicity and authenticity. Work Here Matters Everywhere | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements. As a Syneos Health freelance, temporary, or contract employee, you may be eligible to participate in the Company 401k match and benefits such as paid time off or benefits through provisions in the Affordable Care Act or State-specific requirements depending on the terms of your employment. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements for temporary/freelance/contract employees.

Job Description Marketing Account Supervisor, Client Success Who we are: Marketsmith Inc. is a women-owned, full-service marketing agency with a proven history of launching products that build successful brands. Our mission is to deliver real business impact for our clients through the applied use of omnichannel campaigns, high-performance creative, and end-to-end measurement. We launch challenger brands into champions and grow champion brands into legends. Our unique culture aligns experienced professionals with hungry innovators to create a diverse environment built to drive new discoveries, efficient operations, and effective executions. The team operates under the vision of a highly respected CEO and leadership team who inspire teamwork, innovation, and the ability to make a difference. In our work-from-anywhere environment, location is not a barrier of entry for any Marketsmith employee. Marketsmith also stands for much more than just great marketing campaigns. The team values community over everything and is committed to establishing a more equitable future for underrepresented communities through educational workshops, knowledge sessions, employment opportunities, and philanthropic efforts. What we offer: Flexible Remote Work Setting: The Marketsmith Inc office is open for jobs that require that in-person support, but the team is predominantly working from home as we have fully transitioned to a work-from-anywhere in the United States model. Marketsmith offers paid time off, Summer Fridays, and a robust benefits package that includes health, dental, vision, accident, life, and critical care insurance; health and dependent flexible spending accounts; a 401(k). Marketsmith could be your new professional home. We are proud to be an equal opportunity employer. Who we need: Overview: We are seeking an Account Supervisor to serve as a primary client contact, leading the execution of marketing, creative, media, and research initiatives. This role translates client goals into actionable strategies, manages cross-functional teams, and ensures seamless delivery. With a strong focus on communication, performance tracking, and collaboration, the Account Supervisor drives effective, results-oriented campaigns. Key Responsibilities: Serves as the day-to-day contact responsible for execution and implementation of all client projects. Leads the initiation of all marketing, creative, media and research projects. Responsible for the development of all creative, research and media briefings to identify client goals and objectives. Develops innovative marketing solutions while knowing how to maximize agency resources to deliver against client goals. Collaborate with all departments on campaign deliverables and ensure all processes are followed and executed flawlessly. Ownership of all client and internal documents including status documents, meeting recaps, campaign reporting, and client presentations. Generate client estimates or financial documents as needed. Oversee campaign performance process ensuring initiating reporting deadlines, templates and all content is entered and accurate from analytics and media teams. Responsible for cultivating and nurturing strong working relationships across the internal agency and client teams alike. Serves as the day today contact responsible for execution and implementation of all marketing efforts Oversees efforts ensuring all processes are followed and executed flawlessly. They have final signoff on all status reports, financial estimates, tracking, media planning and buying reports Responsible for development of all creative, research and media briefings Responsible for ensuring resources, timelines and process are put into action to support the IPQ process. Works with their analytic counterpart to ensure all client data is captured, dashboards are created/updated and agency resources meet regularly to evaluate results and formulate strategies All other duties assigned. Qualifications and Requirements: 5+ years' experience in an agency or related environment managing $800K + in billings. An action-oriented entrepreneurial spirit and a laser focus on the outcome, not just on the process Experience with marketing analytics to help establish KPIs, measure and report on an ongoing basis An eagerness to think differently about problems and roll up your sleeves to help figure them out Courage to dig deep into the business and question everything to understand where the pain points and link our work directly back to the business as much as possible A resiliently positive attitude. This is critical to foster a highly collaborative environment Passion and genuine enthusiasm for advertising, media, technology, and your career growth Inclination to think outside of the box to imagine new ideas and encourage progressive dialogue The ability to confidently present your own and other's work persuasively Demonstrating interest in marketing by reading trade publications, industry blogs, participation in educational webinars, etc. Financial savvy - the willingness and capability to work with numbers Ability to travel as required to the Philadelphia/Delaware area

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions. **While this role is listed as Remote-Massachusetts due to Edelman not having a Boston office, it is a hybrid position that requires working closely with a team and clients onsite in Boston's Financial District. ** Edelman Smithfield is a global financial communications firm with the power and scope of Edelman, the world's largest integrated communications company. We specialize in financial markets and strategic situations, serving clients in the United States, Canada, EMEA, APAC, and beyond. Edelman Smithfield offers a deep and talented bench of approximately 250 financial market specialists across more than 25 cities and 15 countries. Edelman Smithfield advises senior leaders and management teams navigating complex matters that impact reputation and valuation and has deep expertise in serving and communicating to the financial markets. We are seeking a strategic, detail-oriented, and deeply knowledgeable Account Supervisor with experience in financial services communications to join our team. This person will play a critical role in client service, project execution, media relations, and strategic communications, ensuring high-impact results for our clients. This individual should have strong relationships with key reporters, a deep understanding of industry dynamics, and a natural curiosity about the stakeholders and evolving landscape of private capital firms, hedge funds, asset and wealth managers, investment and commercial banks, fintech companies, real estate investors, insurers and other institutional market participants. Key Responsibilities: Lead communications strategies for financial services clients, ensuring tailored messaging and engagement. Serve as a client contact, ensuring consistent and high-quality communication. Assist in the creation and execution of communications plans and strategies, aligning with client objectives. Develop a deep understanding of clients' businesses, key stakeholders, and industry landscapes, and apply this knowledge to provide strategic recommendations. Support senior leadership in identifying and mitigating challenges, ensuring client satisfaction. Work with leadership to develop media engagement strategies, maintaining and leveraging relationships with key financial journalists, producers, and influencers. Craft compelling thought leadership content, including op-eds, speeches, corporate messaging, and media materials. Provide proactive and reactive media counsel to clients, ensuring message alignment and positioning. Translate complex financial and regulatory topics into clear, compelling narratives for media, investors, and other key stakeholders. Contribute to multiple projects from inception to completion, ensuring timeliness, quality, and budget adherence. Oversee the work of junior team members, providing mentorship, feedback, and guidance. Collaborate with internal teams to develop integrated communications campaigns. Contribute to new business development, supporting proposal development, pitch preparation, and research efforts. Basic Qualifications: Bachelor's degree in political science, business, journalism, public policy, communications, or a related field. At least 4+ years of experience in corporate communications, financial services, public relations, or public affairs, preferably in an agency setting. Preferred Qualifications: Experience in financial communications, with a strong understanding of financial institutions, hedge funds, private equity, venture capital, and alternative assets. Strong media relations expertise, with established journalist relationships and a demonstrated ability to secure high-impact media coverage. Excellent verbal and written communication skills, with the ability to develop strategic messaging and thought leadership content. Strong project management skills, with a proactive, detail-oriented, and results-driven mindset. Ability to work effectively in fast-paced, high-pressure environments, managing multiple priorities simultaneously. $85,000 - $110,000 per year #LI-JLF An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits. DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing. DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.

Accountant/Examiner Supervisor 2 - 20058328 (260000JU) Organization: CommerceAgency Contact Name and Information: **************************** or ************Unposting Date: Feb 3, 2026, 11:59:00 PMWork Location: Riffe Tower 77 South High Street Concourse Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $35.68 per hour - $50.75 per hour Schedule: Full-time Work Hours: 8:00am - 5:00pm M-FClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Accounting and FinanceTechnical Skills: Accounting and FinanceProfessional Skills: Attention to Detail Agency Overview The Mission of the Ohio Department of Commerce is promoting prosperity by protecting what matters most. As the state's chief regulator, the Department of Commerce impacts Ohioans every day. We are motivated by our mission to promote prosperity for businesses and licensees by protecting what matters most to the residents of our state. We ensure compliance through proactive outreach, education, and customer-focused service.Commerce is comprised of eight operating divisions and one standalone program that span a variety of industries including real estate, liquor, banking, securities, firefighting, construction and skilled trades, and cannabis. Through exceptional compliance practices and oversight, Commerce has a direct role in protecting Ohioans.Our Guiding PrinciplesMaking an IMPACT for the customer:InclusiveMotivatedProactiveAccountableCustomer-FocusedTeamworkFor Information on Benefits, please click here.Job DescriptionThe Division of Unclaimed Funds reunites Ohioans with their hard-earned but forgotten money. This includes taking reports of unclaimed funds that result when an account becomes dormant, and the business no longer has contact information for the account owner, holding these funds for safekeeping and working aggressively to track down the rightful owner.What You'll Do:Supervising a team of claim examiners Participates in hiring of claim examiners and training new hires Managing workflow Reporting the team and individual performance to senior management Evaluating performance and providing feedback Updating and managing claims policy and procedures Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsCompletion of undergraduate core coursework in accounting; 18 mos. trg. or 18 mos. exp. in supervisory principles/techniques; 24 mos. exp. in accounting or in other fiscal/financial activity with exp. to be commensurate with duties to be assigned. -Or undergraduate core coursework in business administration, economics or computer science; 16 semester or 24 quarter hours in accounting, 24 mos. exp. in position involving accounting, billings, collections, payments or reimbursements with exp. commensurate with duties to be assigned; 18 mos. trg. or 18 mos. exp. in supervisory principles/techniques. -Or 6 mos. as Accountant/Examiner Supervisor 1, 66115 with state government exp. commensurate with duties to be assigned. -Or equivalent of Minimum Class Qualifications for Employment noted above. Job Skills: Accounting and FinanceSupplemental InformationApplications must clearly indicate how the applicant meets the minimum qualification for the position. If you meet minimum qualification due to educational achievement, please submit a copy of your unofficial transcript(s) with your application. All answers to the supplemental questions must be supported by information provided in the work experience &/or education sections on your civil service application. Please do not use “see resume” as a substitution for the completed application; assumptions will not be made.The final candidate selected for this position will be required to undergo a criminal background check as well as other investigative reviews. Criminal convictions do not necessarily preclude an applicant from consideration for a position, unless restricted under state or federal law or federal restrictions. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. All final applicants tentatively selected for this position will be required to submit to urinalysis to test for illegal drug use prior to appointments. Testing will also be performed for the presence of marijuana. An applicant with a positive test shall not be offered employment unless the applicant submits medical documentation of legally prescribed medications or a recommendation for medical marijuana. Also, an applicant with a positive test will not be considered for any position with the State of Ohio for a period of one year.The State of Ohio is a drug-free Workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis).Application Status: You can check the status of your application online by signing into your profile. Careers to which you've applied will be listed. The application status is shown to the right of the position title and application submission details.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

We create cultural resonance for brands. Creativity That Matters is work that shatters the stratosphere. That's why our quest to discover what's next is endless - because the only thing we're afraid of is the status quo. We make culture our personal playground. We launch far past the expected. We chase curiosity, deep into the shadows. We will never be just another agency. And we've got the audacity to prove it. We Are TMA. Job Overview: TMA is seeking an experienced Account Supervisor to lead a cross-functional agency team in developing and executing integrated campaigns, including media, content, promotions, and experiential work for our Armed Forces client. This role requires exceptional attention to detail, strong organizational skills, and a collaborative mindset. You'll serve as the hub between internal departments and the client, ensuring projects are delivered on time, on strategy, and within budget. Responsibilities: Oversee all executional aspects of program development: strategy, creative development, production, budgeting, and measurement. Build and maintain strong relationships with clients, vendors, and internal teams. Lead client presentations, meetings, and training sessions with clarity and professionalism. Communicate effectively and provide clear, actionable feedback to internal teams. Translate client feedback into well-informed strategic and tactical direction. Contribute thought leadership and strategic recommendations that support client goals. Solve problems proactively with effective, efficient solutions. Assess and improve agency workflows and processes for better outcomes. Manage day-to-day client communications, campaign tracking, and budget reporting. Qualifications: 6+ years of experience in a client service or account management role, ideally within a marketing/advertising agency. Military client experience or personal military background is a plus but not required. Familiarity with Integrated Agency Teams (IATs) and interagency collaboration is a plus. Experience in both traditional and digital media channels is beneficial. Strong written and verbal communication skills. Demonstrated ability to manage complex projects across multiple teams. Self-starter with a solutions-focused mindset and ability to lead with minimal direction. High level of comfort working with creative processes and production timelines. Exceptional organizational and time management skills. Expert in managing budgets and finding cost-effective solutions to complex challenges. Skilled in Microsoft Office Suite, particularly Excel and PowerPoint. Comfortable engaging with all levels of management and client stakeholders. Energetic, optimistic, and team oriented. Willingness to travel as needed. TMA Perks & Benefits: Competitive vacation plan, sick days and personal days to prioritize your mental health Parental leave Comprehensive Medical, Dental and Vision plans 401K Retirement Savings Plan Employee Stock Purchase Plan

The Account Supervisor, Client Partnership is responsible for client success and growth for key agency account(s). The Account Supervisor is responsible for the partnership between Ansira and the client(s) they manage, working closely with cross-functional teams who are responsible for the existing scope/account planning and delivery for the client(s). This person reports to the Account Director or VP, Client Partnership. Responsibilities Responsible for the client relationship for accounts within portfolio that deliver $1 - $2M annually Responsible for achieving revenue goals for accounts and coordinating opportunity activities/initiatives Accountable for identifying and managing the sales cycle for growth opportunities across accounts Responsible for managing account forecasting, scoping/billing and revenue recognition. Understanding of the client's business, their context within the industry and competitive position, and how Ansira's work has an impact Responsible for identifying, documenting and evangelizing client goals across the team in order to ensure all efforts are in support of the goals Responsible for reporting how agency work meets and exceeds goals and is a participant in internal and external ideation and brainstorming sessions Understanding of delivery across agency competencies. Leverages this knowledge to build and fit into a client's digital transformation agenda Collaborates with cross-functional teams to identify and escalate red flags for current projects and ongoing work to the CP leadership team. Assists with gathering information for marketing proposals and other decks presented internally and externally Assist with billing procedures and tracking any budget variances to clients and close any gaps. Manage accounts receivable process for past due accounts.

We are seeking a senior Account Supervisor to lead integrated branding and marketing programs for a portfolio of clients within a public relations agency environment. This is a deeply client-facing role for a proactive, strategic leader who thrives on accountability, momentum, and results. The Account Supervisor is the central partner to the client and the internal driver who ensures every initiative moves forward intelligently, efficiently, and with purpose. This role is not executional. It is about ownership, orchestration, and performance. You are responsible for ensuring that all branding, marketing, and communications efforts are aligned, integrated, and delivering real value for the client. Key Responsibilities Serve as the primary day-to-day client partner across branding and marketing engagements Lead and oversee branding initiatives including brand refreshes, logos, visual identity systems, voice, and tone Manage website strategy, creation, and ongoing updates in collaboration with internal and external partners Oversee paid media and email marketing efforts from a strategic and client management perspective without direct execution Ensure all client channels including PR, branding, paid media, email, influencer marketing, and events are integrated, cohesive, and strategically sound Coordinate influencer marketing programs and ensure alignment with broader brand and business objectives Support planning and oversight of brand-related events and activations Own timelines, scopes, deliverables, and communication to keep work moving forward without friction Act as the internal quarterback, aligning teams, surfacing risks early, and solving problems before they reach the client Proactively identify opportunities to elevate client programs, improve performance, and deepen partnerships Who Thrives in This Role Proactive and forward-thinking, always anticipating what clients need next Thoughtful and strategic, able to connect day-to-day work to larger business goals Results-oriented and performance-driven, with a strong bias toward execution and accountability Client-obsessed, constantly looking for new, smarter ways to deliver value and exceed expectations A natural problem solver who thinks creatively, removes obstacles, and moves projects forward Comfortable operating in complexity and making smart decisions without perfect information Qualifications 7 to 10+ years of account management experience within an integrated marketing, advertising, or public relations agency Strong understanding of integrated marketing and how branding, PR, digital, influencer, and events work together Proven ability to manage multiple clients, timelines, and stakeholders simultaneously Exceptional organization and project management skills paired with strategic judgment Confident communicator with strong client presence and leadership instincts Agency experience is required Why This Role Matters This role is central to client success and retention. It is designed for someone who takes pride in being accountable, strategic, and relentlessly focused on outcomes. If you are the kind of account leader who treats every client's business like your own and knows how to turn complexity into momentum, this role was built for you. #LIRemote

Full-time Description About the Agency Orchard Digital Marketing is an independent, full-service digital marketing agency focused on growth optimization for clients in complex categories. Our expertise spans solutions architecture that connects data with technology to achieve business goals; designs experiences to enhance websites and digital entry points; and integrates communications to drive results across the customer journey. We are outcome-obsessed, human at our core, and committed to raising the bar on how we show up for clients and each other. Job Description SUPERVISOR, ACCOUNT LEADERSHIP The Supervisor, Account Leadership is a strategic operator, relationship leader, and business steward within Orchard's Account Leadership team. This role drives clarity, alignment, and momentum across client engagements, owning the why behind the work and ensuring the team delivers high-quality, integrated marketing grounded in client goals and agency standards. You'll lead day-to-day business direction for key accounts, deepen client relationships, translate business needs into cohesive marketing strategies, and ensure the work is delivered with excellence, from scopes and briefs to execution, financial stewardship, and performance outcomes. This role requires someone who communicates clearly, brings solutions early, and consistently Finishes Strong. RESPONSIBLITIES Strategic Leadership & Business Ownership Serve as the client's strategic partner, building deep understanding of their goals, category, audiences, and internal dynamics. Translate business objectives into integrated marketing strategies, scopes of work, and clear priorities for internal teams. Lead the full strategic planning process for your client portfolio, shaping the strategic recommendation, guiding teams through insights, prioritization, and performance expectations, and driving alignment with clients and internal teams. Ensure every deliverable ladders back to client goals and Orchard's standards of quality. Client Relationship & Growth Build trust-based relationships across client organizations, anticipating needs and addressing issues early. Communicate proactively and clearly, ensuring clients feel informed, aligned, and confident in the work. Identify opportunities for organic growth; introduce cross-functional agency capabilities to evolving client needs. Lead renewal discussions, scope evolution, and pricing conversations where appropriate. Work Stewardship & Quality Control Review and pressure-test all work prior to delivery, ensuring accuracy, clarity, strategic integrity, and alignment with client expectations. Elevate the thinking and rigor of internal teams, pushing for stronger insights and better outputs. Own the development and maintenance of the client's Activation Plan, using it as the source of truth for priorities, launches, and financial alignment. Internal Collaboration & Team Leadership Model Orchard's values-leading with clarity, owning outcomes, and keeping collaboration high-trust and high-feedback. Partner closely with PM to ensure timelines, scopes, staffing plans, and deliverables run predictably and profitably. Break down silos across Media, Strategy, Creative, Analytics, and Web by driving shared accountability and integrated decision-making. Support the growth of junior team members through feedback, coaching, and clear expectations. Performance & Results Accountability Own delivery against client goals, partnering with Analytics and specialty teams to interpret results and identify optimizations. Lead business reviews with clarity and impact, telling a compelling story about performance, insights, and recommended actions. Establish and reinforce accountability with internal teams, ensuring commitments are met and progress is visible. Operational & Financial Management Partner with PM and Finance to manage account financial health (scope adherence, hours pacing, estimate accuracy, and profitability). Ensure time is captured accurately, invoices are reviewed and approved, and change orders are initiated when scope shifts. Forecast revenue, hours, and resource needs with accuracy and consistency. Identify operational risks early and drive cross-functional teams toward alignment and resolution. REQUIREMENTS 8+ years of agency experience with increasing responsibility within integrated marketing, business leadership, or account management. Senior living and/or healthcare experience preferred. Strong understanding of digital marketing, multi-channel tactics, and performance-driven strategy (Paid Media, Creative, Analytics, Web). Demonstrated experience leading cross-functional teams on complex marketing programs, including websites, integrated campaigns, and content/creative. Proven ability to manage scopes, budgets, timelines, and financial stewardship with high accountability. Exceptional communication skills-clear, concise, confident-in both client-facing and internal settings. Strong presentation skills with the ability to simplify complexity and lead strategic conversations. Proficiency in Microsoft PowerPoint, Excel, and Word. Degree in Marketing, Advertising, Business, Communications, or related field preferred. KEY TRAITS Aligned to Orchard's values and Account Leadership expectations: Owns the outcome - accountable, disciplined, proactive. Leads with clarity - excellent communicator, decisive, and structured. Finishes strong - high follow-through and exceptional attention to detail. Never settles - curious, improvement-oriented, and pushes the work forward. Grow together mindset - collaborative, supportive, and feedback-driven. Strong problem-solver with a solutions-first approach. Confident managing ambiguity and bringing order to complexity. Equally strong in relationship-building and operational rigor. ORCHARD IS LOCATED IN THE HEART OF DOWNTOWN CINCINNATI. Think you'd like it here? Apply today!

Customer Service Team Lead - Night Shift Full-time, Hourly Department: Operations Reports to: Customer Service Manager Hybrid (combo of in-office and remote) We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from payment processing, to prepaid wireless activations, to mobile and web app development. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today T-CETRA is looking for a Customer Service team Lead. The successful candidate will have the opportunity to provide leadership for day-to-day processes. Design, test, implement and monitor any new processes and procedures. Including: Monitor phone, activation, email inboxes, and ticket queues Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers Answer escalated calls from Merchants and Master Agents Analyze customer's needs, troubleshoot technical issues and provide appropriate solution Team Management Responsible to assist in meeting team goal service levels Live monitoring of CSR phone calls Develop and maintain a good relationship with customers, Master Agents and employees Assist in CSR inquires Escalate tickets to IT, Product, UI/UX, Sales, and Product Management Other duties as assigned Minimum Qualifications: Associate degree or equivalent experience. Ability to multi-task and work under pressure Strong technical and computer skills Ability to work directly with upper management Patient and passionate personality Communication skills Ability to work in a fast-paced environment Professional attitude towards customers and direct reports. Fluency in Spanish a bonus Why Should You Apply? Paid Time Off Comprehensive Medical, Vision and Dental Matching 401k up to 4% FMLA and Life Insurance Tuition Reimbursement Wellness Program Employee Growth and Development Reimbursement Program Discounted Rates for Multiple Handsets and Prepaid Wireless Rates Beautiful nearby walking paths and park Fun, value centered work atmosphere Flexible work environment T-CETRA provides employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, marital status, age, genetic information, disability, veteran-status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within T-CETRA. To create a safe and positive environment for employees, all applicants must perform a pre-employment drug screen and background check.

Company Lumicera About Us Lumicera - Lumicera Health Services Powered by Navitus - Innovative Specialty Pharmacy Solutions- Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity. .______________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $65,687.00 - USD $79,140.00 /Yr. STAR Bonus % (At Risk Maximum) 7.50 - Pharm, Supvr, AsMgr, SrCSEII, PrgMgr, SrPrgMgr, SrProdMgr Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8 am to 5 pm CT Remote Work Notification ATTENTION: Lumicera is unable to offer remote work to residents of Alaska, Connecticut, Delaware, Hawaii, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, Nebraska, New Hampshire, New Mexico, North Dakota,Rhode Island, South Carolina, South Dakota, Vermont, West Virginia, and Wyoming. Overview Lumicera Health Services is seeking a Client Accounts Supervisor (Supervisor, Trade Accounts) to join our team! The Supervisor, Trade Accounts provides supports and/or leads the client acquisition and/or industry partnership opportunities and retention efforts for assigned business units. This includes the management of strategic industry relationships, implementation of service, and other sales-related initiatives for a variety of client and/or industry partner audiences-current, prospective, and consultant. Successfully satisfies the needs of our industry partners through necessary account management and implementation support that results in significant market share and profitability and conveys a powerful corporate image to the marketplace. Ensures on-time and quality completion of projects, through a collaborative effort with the Patient Services, Clinical Services, Enhanced Services, and Trade teams and cross-functionally with internal and external customers. This position contributes to the department goal of improved efficiency and capture of strategic client or partner opportunities, through process improvement and competitive positioning. The Supervisor, Trade Accounts may contribute to the achievement of departmental employee recruiting, development, and retention objectives by supporting training, coaching and departmental succession planning. Is this you? Find out more below! Responsibilities How do I make an impact on my team? Serve as a leader by setting clear team goals/monitoring goal progress and training/mentoring team members. Lead a team of 3 or more Trade Client Services Coordinators. Ensure daily work output/targets are met in an accurate and timely manner, escalating urgent or time-sensitive matters appropriately using professional judgment and based on business need. Establish a credible image through business knowledge in presenting, selling, and implementing appropriate program-specific business solutions for customers. Develop materials for and lead quarterly business reviews (QBRs) for strategic partner accounts. Receive customer's feedback and provide answers/solutions and any follow-up data or metrics as a result of QBR discussions. Identify and successfully support business needs of prospective customers during the implementation phase as well as provide on-going support. Provide program-specific solutions (products and services) that will result in the customer's business improvement. Cross sell bundled solutions by merging customer strategic objectives with those of Navitus Health Solutions. Support the management of relationships with Hub Vendors to ensure target goals of programs (i.e.KPIs) are met as defined. Effectively network and leverage relationships with pharmacy partners in the territory to drive results. Act as a liaison for customer by recognizing and defining problems; analyze relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Support the proposal analysts by developing proposal content and repository based on organizational and client based strategic initiatives. Daily oversight of the Trade Client Services Coordinator team to ensure appropriate and timely management of operational needs from the client. Support business unit's client acquisition and industry partnership opportunities and retention efforts by drafting original, creative, and persuasive responses to Requests for Proposals (RFPs) and other sales-related documents (e.g., presentations) for a variety of industry and client audiences-current, prospective, and consultant. Sales support activities can include project coordination (e.g., planning, scheduling, organizing, and coordination), follow-up correspondence, and reporting. Proficiently understand and continuously develop knowledge of business units target markets and trends in those markets and how the products and services are/or may be utilized in the target markets. Analyze, evaluate, and present financial impact of proposed opportunities to leadership. Participate, where appropriate, in the development of marketing strategies for the company's operating divisions, products and services that capitalize on key market drivers and the development of a powerful corporate image. Support development of compelling marketing content and support creative design efforts to drive company and brand awareness through industry publications, media, and appropriate public relations opportunities. Contribute to the department goal of improved efficiency and effectiveness, including the capture of strategic client opportunities using approved reference resources that support proposal and presentation development activities. Establish and maintain analytic reports with the necessary data to invoice clients, oversee process for invoicing clients, collaborate with finance to track payments. Work cross-functionally with data and analytics team on required data extracts for manufacturer programs and support/trouble shoot as needed. Demonstrate flexibility and ability to work independently and in a team/collaborative environment. Share knowledge to build expertise in others. Conduct periodic reviews with clients to understand overall performance of program and assigned trade client services coordinator. Participate in, adhere to, and support compliance, people and culture, and learning programs. Perform other duties as assigned. Qualifications What our team expects from you? Bachelor's degree, preferably in Business Administration, or a Communications-related field, or equivalent Account Management experience required. Certified Pharmacy Technician (CPhT) preferred. 5 years' experience required for the following: Within a healthcare setting participating or managing clients' accounts. Developing and implementing complex winning business strategies, while incorporating a consultative-sales approach. Delivering quality outputs in a fast-paced and dynamic team environment where tight time frames and strict deadlines are the norm. Strategic business development and project management experience or similar related experience. Proficient utilization of PC in both spreadsheet and word processing desktop environment including software applications including Microsoft products. 2+ years of direct or indirect supervisory/management and/or coaching and mentoring experience required Participate in, adhere to, and support compliance program objectives The ability to consistently interact cooperatively and respectfully with other employees What can you expect from Lumicera? Top of the industry benefits for Health, Dental, and Vision insurance 20 days paid time off 4 weeks paid parental leave 9 paid holidays 401K company match of up to 5% - No vesting requirement Adoption Assistance Program Flexible Spending Account Educational Assistance Plan and Professional Membership assistance Referral Bonus Program - up to $750! #LI-Remote Location : Address Remote Location : Country US

Are you a natural relationship builder who loves both pets and people? Do you thrive on client engagement, sales, and turning leads into loyal clients? We're hiring a Customer Service Sales Lead to own the client journey-from first inquiry to loyal client! This specialized role focuses on lead outreach, lead conversion, sales, detailed communication tracking, and client education to ensure pet parents feel informed, cared for, and are excited to choose our resort. This role requires strong internal and external communication skills. This is a hybrid role as part of the host team with dedicated hours each day to execute the sales lead role. As the Sales Lead for your resort, you will champion both sales and customer service as you drive both new client acquisition and client loyalty. What We're Looking For: The ideal candidate is highly organized, motivated by goals, and love helping pet parents find the right service fit for their furry family members. Qualifications: Passion for client care and personalized sales Experience in outbound communication and sales conversion Confident communicator via phone, SMS, and email Excellent time and task management. Highly organized, detailed and efficient team with all internal and external communication Sales driven mindset. Goal-oriented with a strong sense of accountability Ability to work independently and with a team Basic computer skills with the ability to learn software easily. Passion for pets and comfort around dogs and cats Driven to elevate the client experience through excellent customer service Punctual and reliable with flexible availability (weekends/holidays) Tech-savvy enough to learn new software and systems Experience in hospitality, pet care, or retail is a plus Responsibilities: Ensure a caring and compassionate experience for our potential, new and established pet parents through clear communication, attention to detail, and accuracy in documentation. Exhibit genuine love and enthusiasm for pets, creating a positive and welcoming environment for our four-legged guests and their pet parents. Demonstrate a high level of knowledge of the services offered and resort practices. Ability to suggest the best services to meet clients' needs Confidently make custom recommendations using suggestive selling that drive sales revenue. Proactively follow up with leads, demonstrating your skills as a sales professional Log detailed, personalized notes to support high-touch outreach Own, drive, track and manage leads through the sales funnel Drive conversions from trial offers to loyal clients Work collaboratively with the team to ensure a cohesive and seamless experience for both pets and pet parents. Support overall revenue generation communication and outreach in partnership with management Celebrate wins and track progress toward sales goals Answer phones, SMS, and email inquiries with professionalism and warmth Manage check-ins, check-outs, and reservations accurately Maintain client profiles and ensure accurate documentation Conduct tours and answer new client questions Support membership sign-ups, package sales, and rebooking Maintain a high standard of cleanliness in the reception area to support a safe and healthy environment for clients and team Equal Employment Opportunity It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran. Work schedule Monday to Friday Weekend availability Holidays Supplemental pay Bonus pay Tips Benefits Health insurance Dental insurance Vision insurance Paid time off

Remote Customer Support Associate - $19/hr Start, No Degree Needed Are you great at problem-solving and enjoy helping people? We're seeking motivated individuals to fill our Remote Customer Support Associate positions. In this role, you'll be the first point of contact for our customers, ensuring a positive experience through your support and problem-solving abilities, all from the comfort of your home. Your Responsibilities: Address and resolve customer inquiries with professionalism and warmth. Manage and solve customer issues to ensure satisfaction. Communicate effectively, both verbally and in writing, to ensure clear understanding. Maintain a positive attitude and contribute to a supportive team environment. Ideal Qualifications: A passion for customer service and a desire to help others. Excellent communication skills, able to interact effectively with diverse customers. Ability to work independently, manage time effectively, and prioritize tasks. Tech-savvy with experience navigating various computer programs. What We Offer: A fully remote position, allowing you to work from anywhere. Flexible scheduling options to accommodate your lifestyle. A competitive starting wage of $19 per hour with room for growth. Opportunities for career advancement and ongoing professional development. Get Started With Us: Additional Information: This position does not require a formal degree. Candidates must have a quiet workspace and reliable internet access. All applicants will undergo a background check. We are an equal opportunity employer dedicated to inclusivity and diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Are you ready to make a meaningful impact while embracing the freedom of remote work? AO South is seeking motivated, service-driven professionals to join our growing team. We're on a mission to help veterans, union members, and their families secure essential life and accidental benefit coverage that protects their financial legacies. This is an opportunity to build a purpose-driven career that combines flexibility, professional growth, and the satisfaction of helping others-without the limitations of a traditional office environment. What Makes This Opportunity Exceptional Work From Anywhere: Enjoy the freedom of remote work and eliminate daily commutes. Unlimited Earning Potential: Commission-based structure where top performers earn $100K+ annually. Warm Leads Provided: No cold calling-connect with qualified members already interested in our programs. Zero Startup Costs: All tools, resources, and training provided at no cost. Performance-Based Rewards: Earn bonuses, recognition, and incentive trips for outstanding results. Union Membership & Stability: Become part of OPEIU Local 277, backed by AO's 70+ year legacy of service and stability. Key Responsibilities Conduct virtual consultations with members to assess their insurance needs. Recommend customized supplemental insurance plans aligned with client goals. Guide clients through the enrollment process with clarity and professionalism. Provide ongoing policy support, including updates and claims assistance. Maintain compliance with company and state regulations to ensure transparency and trust. Qualifications Strong Communication Skills: Excellent verbal and written ability to connect with clients effectively. Self-Motivated & Goal-Oriented: Passion for helping others while achieving personal and team success. Tech-Savvy & Organized: Comfortable using digital tools and managing time efficiently in a remote environment. Problem-Solving Skills: Resourceful approach to addressing client needs and delivering solutions. Sales or Customer Service Experience: Preferred but not required; full training is provided. Life Insurance License: Must be able to obtain one (AO South provides support for licensing). Requirements Must be legally authorized to work in the United States. At this time, AO South cannot hire non-U.S. residents or citizens.

For Flywheel Holdings At Flywheel Holdings, customer experience doesn't end when the move does-it's just getting started. As our Customer Service Lead, you own the final phase of the client journey: resolving issues, coaching dispatchers, and enforcing standards that drive loyalty and protect revenue. You are the post-move fixer and the mid-move air traffic controller. When things go wrong, you lead the resolution. When performance slips, you lead the recovery. You operate from the middle-holding standards, tracking compliance, and turning every service gap into a coaching moment. Why This Role Matters You're the Guardrail - You catch CX issues before they hit social media or escalate to leadership. You're the Coach - You guide Dispatch through missed plays and enforce closeout discipline. You're the Fixer - You repair trust, resolve claims, and drive our 5-star reputation forward. Core Responsibilities 1. Claims, Valuation & Service Recovery Handle all customer escalations and inbound service complaints Manage full claims lifecycle: intake, triage, resolution, follow-up Track and enforce claim/discount resolution within 10 business days Oversee valuation sales compliance - verify documentation and job tagging Personally triage every customer who does not leave a 5-star review within 1 business day 2. Dispatcher Oversight & Game Tape Coaching Supervise AM and PM Dispatchers Audit: Handoffs Slack job threads Truck GPS tracking SmartMoving photo uploads Coach dispatchers on: Red flag escalation (late starts, unplugged cameras, DOT alerts) Compliance with MOTIV and DOT protocols Photo and documentation consistency Deliver Game Tape reviews on all missed SOPs or breakdowns 3. Customer Communication & Check-In Systems Ensure 1 proactive check-in per job (via CSR or Dispatch) Validate that all special instructions, feedback, and client notes are entered in CRM daily Support confirmation calls and mid-job check-ins when needed Monitor Slack threads for unresolved customer issues - coordinate next steps until resolved 4. Move Closeout Integrity Verify that 100% of jobs have: Signed customer paperwork Damage or condition photos Confirmed payment CRM job notes completed Flag missing or incorrect closeouts to Sales Strategist or Ops Manager Submit daily closeout summary in Slack with job statuses, red flags, and outstanding tasks What We're Looking For Strong Yet Empathetic - You de-escalate with empathy, but you don't bend on standards Coach Mentality - You give feedback often, clearly, and consistently System Thinker - You know how to solve problems at both the task and pattern level Organized Under Pressure - You close the loop on every issue-even when the inbox is full CX + Dispatch Expertise - You know how to guide frontline staff and protect the brand Qualifications 2-3+ years in customer service leadership, dispatch management, or claims resolution Experience handling customer escalations and remote teams Familiarity with moving or logistics industry a plus Tools: Slack, SmartMoving CRM, MOTIV, Dialpad, Google Drive You'll Thrive in This Role If You… Never let a claim sit unanswered Treat each complaint as a chance to win back trust Keep Dispatch focused, accountable, and improving Love clean processes, complete notes, and fast recoveries Know that great customer service happens after the move Apply Today If you're ready to lead the last mile of the customer journey-enforcing standards, solving problems, and turning red flags into raving reviews-this is your seat at the table. Apply now to be the voice of service integrity at Flywheel Holdings.

Store - COLUMBUS-HILLIARD, OHDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $13.00 - $16.80 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Join G Brands as a Part-Time Assistant Janitorial Account Supervisor, and experience the thrill of working in a dynamic, customer-focused environment. This onsite role offers the opportunity to cultivate a high-performance culture while addressing real-time challenges and delivering excellence in service. You'll collaborate with a team that values integrity and safety, ensuring our cleaning operations run smoothly across each account. With a competitive pay of $17/hr, Monday-Friday 5:00pm-1:00am, you'll not only be part of a forward-thinking team but also contribute to creating spaces that our clients love. The engaging and relaxed atmosphere encourages growth and innovation, making each day exciting. You will be given great benefits such as Dental, Vision, 401(k), Paid Time Off, and Cell Phone and Vehicle Reimbursement. Step into a role where your problem-solving skills can shine and be recognized for your contributions to a company that is humble yet strives for excellence. Apply today to make a positive impact with G Brands! G Brands: Who We Are Our mission is to earn customers for life by setting a higher standard in every aspect of the cleaning industry. We believe our success is a direct result of our outstanding customer service provided by our knowledgeable staff. At G Brands, we believe in dedication to customer service, hard work, training, and on-going quality control. We value each and every one of our clients. Make a difference as aN Assistant Janitorial Account Supervisor As a Part-Time Assistant Janitorial Account Supervisor at G Brands, you will play a crucial role in delivering exceptional customer service through the systematic upkeep of assigned buildings. Your responsibilities will encompass a variety of cleaning tasks aimed at maintaining the highest standards of cleanliness and hygiene. You will directly contribute to client satisfaction by ensuring that the environments we service are not only clean but also inviting. This position empowers you to showcase your commitment to excellence while fostering strong relationships with clients, all within a supportive and professional work atmosphere. By focusing on quality service, you will help uphold the reputation of G Brands as a trusted leader in the cleaning services industry. What you need to be successful Success in the role of Part-Time Assistant Janitorial Account Supervisor at G Brands hinges on a combination of key skills and attributes. Strong attention to detail is essential, as you'll be responsible for maintaining high cleanliness standards in various environments. Effective communication skills will enable you to build positive relationships with clients and team members alike. A proactive problem-solving mindset will help you navigate challenges efficiently, ensuring smooth operations and customer satisfaction. Additionally, the ability to work independently while remaining a collaborative team player is vital in our relaxed yet high-performance culture. Time management skills will also be crucial, allowing you to prioritize tasks effectively to meet client expectations. Your commitment to integrity and safety will not only uphold company values but also ensure a secure and welcoming atmosphere for everyone in the spaces you maintain. Our team needs you! So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!

Are you an energetic sales leader who excels at professional development of others? Looking for a path to management with growth opportunities in the Wellness industry? Elements Massage is looking for a sales supervisor to oversee sales and front desk operations for a small team in our Massage Therapy wellness studio. Goal is to develop this individual into the next Sales Manager within the year. Contact us today! Elements Massage Spa Sales Supervisor Benefits: $17 per hour, plus sales commissions and bonus structure Medical, dental, vision, and Colonial Life Insurance and free telemedicine 401k Paid Time Off (PTO) Company shares (ESOP) Free massage therapy or facial services Supervisor Qualifications - A great supervisor believes in the therapeutic benefits of Massage Therapy, and has the following: Experience supervising a team with motivation to grow within the organization Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly. Has a passion for coaching and development. Implements structure, policies, and procedures. Customer Service oriented. Experience in effective sales. Ability to identify and solve problems, set expectation, goals, and kindly hold employees accountability Possess strong verbal and written communications skills Possess strong interpersonal skills to communicate with confidence Must be an excellent organizer with strong project management skills Must be able to work flexible days and hours; including nights, weekends, and holidays Excel at training and motivating teams MindBody Software experience a plus; comfortable with Googledocs and Excel experience with massage and esthetics a plus Legal Disclaimer ©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage + design are registered trademarks owned by ETM.