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  • Risk Manager/Strategist

    Checkout.com 4.7company rating

    Checkout.com job in Atlanta, GA

    We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description We are looking for a Manager of Risk Strategy & Analytics who is not just looking to turn the handle on an existing machine, but wants to build the engine itself. You are a Risk Strategist at heart with the technical capability to build models and the operational savvy to implement them. You will own the design and execution of large-scale risk decisioning frameworks, specifically focusing on Credit Risk and Fraud Risk detection. This is a high-impact role for a builder, someone who thrives in a fast-paced Fintech environment and wants to transition manual processes into automated decisioning systems. You will play a pivotal role in defining our risk appetite, managing the entire customer lifecycle (from onboarding to ongoing monitoring), and selecting the right third-party data partners to fuel our growth. Key Responsibilities * Risk Strategy & Modeling: Design, build, and optimize predictive models for both Merchant Credit Risk and Merchant Fraud Detection. * Automated Decisioning: Design data driven large-scale automated risk decisioning workflows. * Vendor Management: Lead the evaluation, integration, and management of third-party risk vendors and data sources. You will act as the primary strategist for utilizing these tools effectively. * Cross-Functional Leadership: Work closely with Engineering, Product and other Risk teams to translate risk policies into code and production-ready logic. * Performance Monitoring: Establish robust reporting and feedback loops to monitor model performance and portfolio health, rapidly iterating strategies based on real-time data. About You You are a technical risk manager who understands data structures and decision engines. You have likely worked in a high-growth Fintech or Payments environment where you had to scale operations through technology. Required Qualifications * Experience: Minimum of 6-8 years of experience in Risk Management, specifically within Fintech, Lending, or Payments. * Builder Mindset: Proven track record of building risk infrastructures from scratch or significantly overhauling legacy systems. You are comfortable navigating ambiguity and creating structure. * Technical Expertise: Strong proficiency in building logic and models. You should be comfortable with data analysis (SQL, Python, or R) and understand how to deploy rules into decision engines. * Domain Knowledge: Deep understanding of both Credit and Fraud risk typologies. Experience managing both onboarding risk and portfolio risk at scale. * Vendor Ecosystem: Familiarity with the landscape of third-party risk data providers (identity verification, bureau data, fraud signals). Preferred Qualifications * Payments: Direct experience dealing with payment processing risk or complex funds flow. * US Market Expertise: Specific regulatory and data vendor knowledge regarding the US financial landscape. * Start-up/Scale-up Experience: You have thrived in an environment where speed of execution is critical. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram
    $92k-130k yearly est. Auto-Apply 26d ago
  • Senior Analyst, Enterprise Risk (Atlanta)

    Checkout.com 4.7company rating

    Checkout.com job in Atlanta, GA

    We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description Checkout.com are looking for an accomplished Risk professional, experienced in payments and technology, to join the Enterprise Risk Management Department in Atlanta. You'll play a part in ensuring that Checkout.com has an effective Enterprise Risk Management (ERM) framework that meets the relevant regulatory and supervisory risk requirements across our global organisation. You'll work collaboratively internally with stakeholders to ensure the ERM framework is properly implemented. The Enterprise Risk Management department is responsible for setting the risk management strategy globally for Checkout.com. Team members work across functions, products, and regions to monitor front-line performance and ensure that the business is on safe footing. The department produces management information (MI) reports for relevant regional and global committees and entity boards. The department is also responsible for managing and overseeing several core functions including management of the Risk and Control register, running the business continuity plan (BCP), conducting risk and control self assessments (RCSA), overseeing the incident management process and responding to risk related regulator queries. How you'll make an impact * Implementing the global Enterprise Risk Management Framework in line with US regulatory expectations * Support Third-Party Risk Management's and Business Continuity end-to-end risk processes. * Maintain and monitor vendor inventory, ensuring alignment with regulatory guidance (e.g., FDIC, OCC, FFIEC). * Ensure documentation and processes meet internal policy and regulatory expectations. * Coordinate and contribute to several Board of Director meetings, committees, and working groups. * Track key performance and risk indicators (KPIs/KRIs) to measure risk mitigation and offer service owners insights for decision-making. * Responsible for ensuring issues and risks are appropriately remediated or escalation protocols are followed. * Working across the organization to support the identification, evaluation and quantification of risks as part of the risk assessment process. * Using available data visualization tools to develop value add risk reporting * Playing a role in strengthening firmware risk awareness and culture What we're looking for: * Minimum of 5 years of experience in a Risk function at a Financial Services company preferably with experience with payments * Experience maintaining risk frameworks, policies and procedures * Understanding of the concepts of data analytics and experience using tools such as PowerBI, Domo, or Tableau. * Strong, attention to detail and problem solving skills with a 'can-do' attitude * Comfortable working independently; receiving high level direction and developing thoughtful thorough results * Analytical mindset with strong ability to quantify identified risks * Knowledge of financial services regulations and laws preferred Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram
    $78k-106k yearly est. Auto-Apply 44d ago
  • Head of Onboarding and Professional Services (GTM Operations)

    Gusto 4.5company rating

    Atlanta, GA job

    At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role We're looking for a Head of Onboarding and Professional Services Operations to lead and empower our Subscription Sales Onboarding Center of Excellence. This is a second-line leadership role leading 12 People Empowerers (managers) and ~115 individual contributors. You will play a pivotal role in shaping how Gusto supports prospects and customers during onboarding, driving operational excellence, and ensuring our sales and onboarding teams deliver consistently outstanding experiences. This is an opportunity to be at the forefront of innovation leveraging AI and other digital-first onboarding solutions, driving efficiency and effectiveness for SMB prospects. Additionally, this leader will evolve our onboarding and implementation services for mid-market and Enterprise clients, ensuring consistent partnership and collaboration to deliver seamless migrations to Gusto's people platform. This leader will be an active Amplifier of Gusto's AI-native strategy, directly shaping how our high-volume services use emerging technology for both scale and quality. About the Team The Onboarding Center of Excellence (OCE) team sits within Subscription Sales and is focused on helping new customers onboard successfully. The team covers: Jr. Onboarding: High-velocity inbound phone and chat support for Direct and Gusto Pro (GPro) prospects. Onboarding Associates: Outbound support for dedicated seller prospects. Specialized Onboarding: Implementations and high Annual Contract Value (ACV) pod support. Senior Onboarding: Solution engineering and enterprise sales support. Our mission is to deliver seamless, scalable onboarding experiences that empower customers and sellers alike. Here's what you'll do day-to-day Lead and coach a team of 12 People Empowerers managing ~115 onboarding specialists. Drive excellence across inbound, outbound, specialized, and enterprise onboarding functions. Foster a culture of accountability, continuous improvement, and customer-first problem-solving. Partner cross-functionally with Growth, Revenue Operations, Sales, Partnerships, and Marketing to streamline processes and drive growth. Leverage data and reporting tools to identify opportunities, measure impact, and improve team efficiency and effectiveness. Champion new ideas and solutions, helping shape the future of onboarding at Gusto by ushering in new AI capabilities. You will act as an Amplifier by defining and communicating new standards for service efficiency and quality across the entire onboarding team. Proactively embed AI into core workflows (e.g., automated response generation, data validation, and agent support tools). You must establish and coach best practices for the 4Gs across the team: Give it to AI: Use AI for high-volume, low-risk, repeatable tasks so people can focus on judgment, relationships, and outcomes. Guide the AI: Provide clear context, goals, tone, and examples so outputs are useful, on-brand, and aligned. Grade the Output: Treat AI as a first draft: verify accuracy, completeness, tone, compliance, and fairness before using or sharing. Guard the Trust: Protect privacy and security; earn confidence through transparency, quality, and ethical use. Model Gusto values by empowering people, encouraging dissenting opinions, and ensuring all voices are heard. Here's what we're looking for 10+ years of relevant Operations experience (GTM Ops, Product Ops, Implementation, Professional Services), including 5+ years leading teams and leaders, with a track record of building high-performing organizations and driving operational transformation at scale. Deep experience building and scaling onboarding and implementation organizations, including designing AI-driven onboarding journeys, chat-based support, personalized recommendations, and dynamic prospect flows. Experience overseeing key strategic levers such as incentive redesign, routing and prioritization logic, channel depth strategy, and workflow optimization to improve speed-to-value and conversion. Bias to action and exceptional cross-functional partnership, able to collaborate closely with Growth, PMM, Workforce Management, CX, Sales, and Product teams to deliver a best-in-class, AI-first onboarding motion across both digital and human-assisted touchpoints. Comfortable navigating competing priorities, aligning stakeholders, and accelerating decision-making. AI fluency and intellectual curiosity, with a demonstrated interest in learning, experimenting, and applying AI solutions to improve onboarding efficiency, accuracy, personalization, and customer outcomes. Able to partner with product and engineering teams to define requirements and test new AI capabilities. Strong initiative and ownership, with a history of anticipating needs, identifying operational gaps, and leading high-impact initiatives end-to-end-from incentive structure modernization to routing and prioritization enhancements, lead-to-onboard flow redesign, and cross-channel strategy evolution. Advanced critical thinking and constructive dissent, skilled at spotting the root cause of performance issues, challenging assumptions with clarity and data, and proposing actionable solutions that improve throughput, quality, and customer experience. High accountability and a drive for excellence, proven in fast-paced, dynamic, or high-growth environments. Maintains elevated standards for team performance, operational predictability, and customer-facing outcomes. Experience building, adapting, and scaling sales and onboarding teams, including hiring, training, coaching, and evolving team structures to fit changing product, channel, or customer needs. Familiarity with optimizing channel depth (digital, inside sales, outbound, franchises, accountants, BD) to ensure prospects and customers receive the right level of interaction at the right time. Compensation Our annual OTE range for this role is $250,400 - $293,000 in New York, and $220,000 - $257,000 in Denver and Atlanta. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
    $30k-46k yearly est. Auto-Apply 17d ago
  • Business Insurance Sales Producer Lead

    Gusto 4.5company rating

    Atlanta, GA job

    At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: Gusto is actively searching for a dynamic and inspiring commercial P&C insurance sales leader to further accelerate Gusto's growth in the business insurance space. You will be responsible for driving new revenue by cross selling Gusto's insurance solutions to both prospects and our existing client base, with a focus on Commercial Property & Casualty policies. The pace in Gusto sales is fast and the landscape we're playing in is ever-changing. We're looking for someone who is motivated by that and who will bring their experience, creativity, and passion for empowering sales professionals to the table every single day. You align with our company values and have a knack for building for the long haul. If you're passionate about developing people, shaping processes, and you're excited to roll up your sleeves and lead by example, let's talk. About the Team: You will initially manage one licensed P&C sales agent hired for this critical pilot, with a path to leading a larger team in the near future. This team is central to evolving Gusto's business insurance strategy and is crucial to solving customer experience gaps and optimizing our offline insurance channels. Your team will serve as Subject Matter Experts (SMEs), performing the "human-in-the-loop" workflows required to train and optimize the AI Insurance Advisor, Gus. Our collective vision is to be an expert advisor that supports small businesses through every stage of growth, with this pilot and the team you lead being key to establishing our digital insurance agency and licensed agent integration. Here's what you'll do day-to-day: Lead a team of P&C sales advisors to achieve and exceed weekly/monthly/quarterly targets for P&C policies. Encourage and empower your team to perform to their full potential. Build a world-class consultative sales team by investing in and developing the existing sales team while at the same time attracting top sales talent to Gusto. Coach and support the team in their role as subject matter experts (SMEs) providing "human-in-the-loop" support to optimize the AI Insurance Advisor, Gus, and assisting customers with complex P&C needs. Collaborate with Sales, Marketing, and Product leadership to identify market opportunities, drive leads and pipeline progression, and help shape the product vision and strategy. Use data to inform decision-making and focus areas - ranging from advisor skill development (e.g., coaching conversations, email campaign usage) to team initiatives (e.g., staffing to seasonality, piloting new activities). Track, measure, and report-out on sales effectiveness against targets and adjust programs and strategies as necessary. Build a culture of fun and excellence within the team. Cultivate each individual's skill set development and guide career pathing as they grow within the organization. Ensure the team maintains compliance with all state licensing and continuing education (CE) requirements for P&C insurance. Here's what we're looking for: P&C Insurance Expertise: 4-6 years of experience as a national producer for the small commercial P&C market Management Experience: 3+ years of people management experience in a sales organization. Licensing: An active Property & Casualty insurance producer's license, or the ability to obtain upon hire. Results-Oriented: Consistent track record of establishing and exceeding measurable goals. Sales Acumen: Experience with start-up environments and SMB SaaS sales models, and excellent working knowledge of inbound and outbound SaaS sales methodologies. Coaching Passion: A passion for coaching advisors on discovery, objection handling, and soft skills. Collaboration: Ability to interact effectively with multiple teams; excellent social and interpersonal skills. Education: Bachelor's degree from an accredited university. Technical Proficiency: Working knowledge of carrier quoting systems, proficiency in insurance software, and Salesforce.com (SFDC) experience required. Comfortable using AI tools and automation to enhance productivity, decision-making, and problem-solving. Our cash compensation amount for this role is $143,675 to $176,000 OTE for Denver, Atlanta, Chicago & Las Vegas. $163,265 to $200,000 OTE for San Francisco & New York. $126,530 to $155,000 OTE for Phoenix. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
    $31k-59k yearly est. Auto-Apply 38d ago
  • Manager - Financial Crime Intelligence Unit

    Checkout.com 4.7company rating

    Checkout.com job in Atlanta, GA

    We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description We're looking for a Manager for our Financial Crime Intelligence Unit (FCIU), based in our Atlanta office. You will join a growing Compliance team, reporting to the Head of Financial Crime Controls. This role is central to Checkout.com's ability to proactively identify, investigate, and mitigate complex financial crime threats across the US market. You will be responsible for leading the Atlanta FCIU and shaping the firm's regional financial crime intelligence strategy. In this role, you will lead a specialised team of analysts dedicated to conducting deep-dive investigations into complex financial crime escalations and proactive risk assessments. You will act as a crucial partner to the Bank Secrecy Act (BSA) Officer, providing detailed investigative findings and intelligence to inform the firm's risk posture and regulatory reporting. Another key aspect of your role will be to manage the intelligence cycle-from collection and analysis to dissemination-ensuring that actionable intelligence is delivered to key stakeholders. Your leadership will ensure the FCIU not only resolves complex cases but also anticipates future threats, safeguarding Checkout. You will foster a strong feedback loop, collaborating closely with our partners to translate intelligence into enhanced preventative and detective controls. How You'll Make An Impact * Lead and develop the strategic direction for the Financial Crime Intelligence Unit (FCIU) in Atlanta, establishing it as a center of excellence for complex investigations and proactive threat intelligence. * Serve as a key partner to the BSA Officer, providing critical insights and comprehensive investigative reports to support Suspicious Activity Report (SAR) decisions and responses to regulatory inquiries. * Oversee and directly manage complex, high-priority investigations into sophisticated financial crime activities, including money laundering, terrorist financing, potential OFAC sanctions violations, and proliferation financing, ensuring thorough and timely resolution. * Take ownership of the end-to-end investigation process for escalated cases, including evidence gathering, detailed analysis, and the documentation of findings for regulatory and internal purposes. * Develop a proactive threat analysis capability to identify emerging financial crime typologies and vulnerabilities across our platform, utilising data-driven techniques and open-source intelligence (OSINT). * Produce high-impact intelligence reports and strategic briefings for senior leadership and the BSA Officer, translating complex findings into clear, actionable recommendations. * Collaborate with data analytics and product teams to refine detection rules, improve risk models, and enhance monitoring systems based on investigative outcomes and intelligence findings. * Develop and maintain a deep understanding of evolving financial crime typologies, actor tactics, and geopolitical risks relevant to the US payments industry. * Mentor and manage a team of financial crime intelligence analysts, fostering their professional growth and ensuring high-quality output and operational excellence in all investigative and intelligence activities. * Foster strong relationships with industry peers and other external partners to share insights and stay ahead of emerging threats, and support engagements with US law enforcement (e.g., FBI, HSI, Secret Service) and FinCEN as needed. * Enhance and oversee the tooling and processes for the FCIU to ensure efficiency and effectiveness in intelligence gathering, case management, and investigative workflows. What We're Looking For * Minimum 5 years of experience in a financial crime investigations role within a US-regulated financial institution, with experience in FinTech or a payments company preferred. * Proven experience in conducting and managing complex financial crime investigations (e.g., L3, major cases) with a demonstrable track record of successful outcomes. * Experience with data visualisation tools (e.g., Tableau, Power BI, Looker) for creating impactful reports and dashboards. * Deep understanding of US AML/CFT regulations (e.g., Bank Secrecy Act, USA PATRIOT Act), OFAC sanctions, and regulatory expectations from agencies like FinCEN and state regulators. * Excellent analytical, problem-solving, and critical thinking skills, with the ability to translate complex data and investigative findings into clear, actionable insights for diverse audiences. * Strong stakeholder management and communication skills, with a proven ability to collaborate effectively with technical and non-technical teams, as well as influence decision-making. * A proactive, strategic thinker with a strong sense of accountability, a solutions-focused approach, and the ability to manage multiple priorities in a fast-paced, dynamic environment. * A Bachelor's or Master's degree or equivalent practical experience is required. Your field of study, whether in social sciences, humanities, law, or technology, should demonstrate strong analytical, research, and critical thinking skills. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram
    $32k-66k yearly est. Auto-Apply 48d ago
  • Senior Offline Media Manager

    Gusto 4.5company rating

    Atlanta, GA job

    At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. As Senior Offline Media Manager, you will be responsible for growing and managing various brand campaigns. You will also build fast-growing marketing campaigns, focusing on B2B and SaaS. As a key member of the media team, you'll work closely with the following teams to deliver on marketing goals: web marketing, marketing analytics, product marketing, engineering, legal, and creative. You'll scale our programs with multi-million dollar budgets amongst an ambitious team, managing both the strategy and execution. You'll help us devise cross-channel campaigns and help drive advancement in our analytic capabilities. If you have experience with revenue driven campaign management and want to dramatically scale a disruptive company, we would love to hear from you! Here's what you'll do day-to-day: Strategize, execute and optimize best-in-class brand media campaigns, to drive brand awareness and customer acquisition metrics. Develop allocation of media resources across offline brand media channels (e.g. Linear TV, CTV, Online Video, Network Radio, Streaming Audio, Podcasts). Own campaigns from end-to-end including planning strategy, tactical execution, vendor management, measurement, and reporting. Drive development of target audience, target consumption habits, competitive analysis, KPIs by funnel stage, channel flighting, and learning agenda. Ensure consistency in brand communication across brand advertising. Manage budget and drive continuous improvements to cost-effectively attract new customers. Lead media agency partner in campaign development and execution, and manage agency contracts, scope, and staffing. Drive reporting on effectiveness of campaigns and creative, including trafficking creative, managing audiences & creative assets, and building campaign dashboards to ensure programs are running smoothly. Proactively leverage advanced AI tools for campaign forecasting, granular audience segmentation, and performance anomaly detection. Work closely with data analytics and growth engineering, to ensure accurate tracking and measurement of activities. You will systematically Grade the Output of AI-assisted measurement and attribution models to validate inputs and ensure reporting accuracy before providing insights to stakeholders. In addition, partner with other internal teams, such as Creative, Product Marketing and Legal. Here's what we're looking for: 6+ years of experience in offline and digital media, including hands-on experience negotiating and optimizing campaigns, ideally with a focus on B2B or SaaS. Seeking 3+ years offline experience and 3+ years digital experience for combined total of 6+ years. Demonstrated ability to function at the Integrator level of AI fluency, consistently applying AI tools to complex analytical and operational tasks to drive efficiency and measurement accuracy. Deep understanding of paid media (all channels) and strong knowledge of the media industry. Excellent understanding of the marketing business and its day-to-day operations. Experience leading media agencies on campaign strategy and execution. Experience in optimizing media programs, while driving efficiency and meeting LTV:CAC targets. Proven track record of building and executing experimentation plans, including creative testing. Experience in strategizing and executing IOs, MNDAs, MSAs, SOWs, etc. Strong working knowledge of Excel, including advanced functions. Versatile and comfortable juggling multiple projects with several moving parts at once. Detail-oriented with strong organizational and project management skills. Excellent communication skills both oral and written. A deep interest in the latest media developments, industry trends, and best practices for digital and offline marketing. This includes actively staying current on AI advancements in media mix modeling, predictive analytics, and automated optimization platforms. Demonstrated ability to work independently and within a collaborative team oriented environment. Passionate about Gusto's mission and the impact we can have on the world. Proactive adherence to Gusto's data policies when working with any AI or measurement technology involving sensitive media performance data. Extra credit: Experience with small business marketing, subscription products, SaaS, or financial services. Working knowledge of performance marketing channels, such as SEM and Affiliates. Experience with digital campaign management platforms (e.g. Google Ads, Microsoft Ads, DV 360, Meta Ads, Tatari or other DSPs). Fluency with modern business intelligence tools (e.g. Amplitude, Tableau), including tag management (e.g. Tealium, Google Tag Manager). Experience with advanced measurement and analytics (multi-touch attribution, media mix modeling, or similar). Compensation: Our annual cash compensation amount for this role is targeted at $136,000 - $168,000 in Denver, Phoenix, Las Vegas, and Atlanta. Our annual cash compensation amount for this role is targeted at $160,000 - $196,000 for San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. #li-hybrid Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
    $61k-96k yearly est. Auto-Apply 33d ago
  • Senior Data Analyst, Payment Success

    Checkout.com 4.7company rating

    Checkout.com job in Atlanta, GA

    We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description Checkout.com is looking for a Senior Data Analyst to join our Payment Success team to craft an all-encompassing payments strategy tailored specifically for our Tier-1 merchants. You will be the main point of contact for a merchant regarding their payment performance and will play a critical role in defining, delivering and building tools for the right insights to showcase the value of our optimal payment strategies. You will work closely with Payment Performance engineers and data scientists leveraging cutting-edge technology and data insights. You will also collaborate regularly with other teams and cross-functional stakeholders to establish priorities and drive merchant performance improvements. How you'll make an impact * Deliver expertise and guidance to our key merchants by crafting optimal payments strategy. * Conduct deep-dive exploratory data analysis to uncover insights and anomalies * Conduct experiments and A/B tests to improve performance, including ML based solutions. * Develop cutting-edge automation tools aimed at monitoring and optimising merchants' performance. * Implement robust measurements to assess how proposed solutions impact merchants' performance and revenue, providing valuable insights for both internal and external ROI. * Collaborate with various teams across the company to ensure an outstanding merchant experience and feed requirements for product development * Elevate internal awareness, particularly within the executive team, regarding the full spectrum of merchant services and benefits provided * Drive a culture of cross-team learning and knowledge sharing Qualifications * 5+ years experience as data scientist, working with large and diversified data sets * Bachelor's degree, preferably in Mathematics / Statistics / Computer Science / Engineering, Finance or equivalent * SQL/ Python knowledge to extract & analyse data from our Data Warehouse * Experience with Git & Spark, Databricks, Retool, API * Ability to find creative and effective solutions for business problems * Flexible, adaptable and has a willingness to learn * Payments or Fintech experience is a plus Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram
    $78k-105k yearly est. Auto-Apply 40d ago
  • Sr. Platform Engineer

    Gusto 4.5company rating

    Atlanta, GA job

    At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. Here's what you'll do day-to-day: Design and implement an internal platform for engineers to build and deploy production grade systems in a self-service manner Establish standards and build deterministic automation while optimizing for user accessibility and system reliability Collaborate with Infrastructure and Developer Productivity teams to deliver capabilities that delight our internal users Participate in an on call rotation to support the deployment of supported platform services and the management of the underlying infrastructure Here's what we're looking for: 5+ years experience with modern programming languages, ideally Golang, Ruby, and/or TypeScript 3+ years of experience w/ Kubernetes, ideally using Crossplane to manage Infrastructure as Code Strong work ethic and self starter who finds a way to operate effectively amidst ambiguity Systems Thinking approach to complex systems who seeks to identify small changes that can create big impact. Resilient problem solver capable of prioritizing the work necessary to serve our peers as well as the entire Gusto customer base Effective communicator that can simplify complex topics and communicate persuasive ideas Potentially Relevant Experience: Experience designing elegant but simple systems that optimize for engineering user experience, reliability, and security Experience with cloud platforms like AWS (preferred), GCP, or Azure and correlated IaaS management tools such Terraform Experience leading incident remediation for complex systems Our cash compensation amount for this role is targeted at $163,000-$204,000 /yr in Denver & most remote locations, and $197,000-$247,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
    $197k-247k yearly Auto-Apply 7d ago
  • Indirect Channel Sales Analyst

    Gusto 4.5company rating

    Atlanta, GA job

    At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: The Revenue Operations team at Gusto is a full-stack team responsible for data, analytics, and operational excellence in pursuit of scaling our revenue growth. The Go-To-Market Analytics team is one functional area, responsible for defining and owning the metrics for scaling our Sales teams. Gusto is looking for an Indirect Channel Sales Analyst to optimize our analytics, strategy, and insight generation for our partner route to market. Gusto is highly invested in acquiring customers through its broader partner ecosystem and optimizing its sales motions to ensure the optimal partner and customer experience. In this role, your primary stakeholders will range from Revenue Operations to Sales Leadership and frontline sales. The Analyst will utilize data to drive actionable insights that enhance sales productivity, customer experience, and Gusto's overall acquisition targets. This role will report to the Head of Go-To-Market analytics, and partner closely with the Revenue Operations, Data Science, and Product teams. Here's what you'll do day-to-day: Stakeholder Partnership & Requirements Definition: Establish relationships with stakeholders to identify business needs, and scope and deliver data products that address those needs. Sales Forecasting & Performance Measurement: Build and maintain sales forecasts and define KPIs to measure business health and operational efficiency. Sales Productivity & Channel Insights: Utilize data to generate actionable insights that enhance sales productivity, including visibility into quota setting and attainment, incrementality of sales touchpoints, and channel penetration. Indirect Channel Strategy & Roadmap Delivery: Deliver against a long-term roadmap to support strategic success in Gusto's indirect acquisition efforts. Executive Insights & Thought Partnership: Serve as the primary owner of insights and a thought partner to sales leaders across the organization. Here's what we're looking for: Analytics Experience & Business Exposure: 5+ years of experience in an analytics role with exposure to business and finance stakeholders. SQL Proficiency (Required): Strong, hands-on SQL fluency required. Ability to confidently write clear, correct queries to answer business questions. SQL skills will be evaluated via a live SQL exercise. Data Visualization & Warehousing: Experience with data visualization and data warehousing technologies, including Tableau, Looker, and Snowflake. Modeling & Analytical Tooling: High aptitude and enthusiasm for solving complex business problems through modeling and analysis using tools such as Excel or GSuite. Autonomy & Execution: A proactive, autonomous problem-solver able to work independently with strong attention to detail, manage ambiguity, and navigate resource dependencies and timelines to optimal outcomes. Communication & Collaboration: Strong communication and collaboration skills, with the ability to distill technical or complex topics into clear, concise explanations for senior leaders and business stakeholders. Analytical Foundation: Education or equivalent work experience in an analytical discipline or related technical field. Our annual salary compensation range for this role is $160,000 - $180,000 in San Francisco & New York, and $132,200 - $148,000 in Denver, Atlanta, Las Vegas, and Phoenix. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
    $42k-66k yearly est. Auto-Apply 6d ago
  • Sales Development Representative

    Gusto 4.5company rating

    Atlanta, GA job

    At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role As a Sales Development Representative (SDR) on the Gusto 401(k) team, you will be the first point of contact for prospective customers exploring retirement benefits. You'll engage inbound leads, qualify opportunities, and leverage AI-powered tools to work efficiently and thoughtfully. This role is ideal for someone eager to build foundational sales skills in a high-growth, collaborative environment. About the Team The Gusto 401(k) Sales team helps small businesses offer meaningful retirement benefits by combining payroll and retirement into one seamless experience. We operate in an AI-native way, using technology to improve productivity, clarity, and customer understanding while maintaining a human-centered sales approach. Here's what you'll do day-to-day Engage inbound Gusto customers via phone, email, and AI-enhanced communication tools Conduct discovery conversations to understand customer needs and qualify opportunities Use AI to prioritize leads, personalize outreach, and recommend next best actions Partner with Account Executives to ensure high-quality opportunity handoffs Maintain accurate CRM records and leverage AI-driven insights in Salesforce Collaborate with teammates to refine sales strategies and AI best practices Here's what we're looking for 1-2 years of professional experience (internships included) Experience in customer-facing, sales, or business development roles preferred Strong written and verbal communication skills Comfort learning and using AI tools to improve efficiency and decision-making High ownership mindset with strong organizational skills Ability to collaborate in a supportive, inclusive team environment Our cash compensation amount for this role is targeted at $66,000 for OTE (90% base and 10% variable bonus) in Denver and most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
    $66k yearly Auto-Apply 3d ago
  • Principal Software Engineer - Payroll

    Gusto 4.5company rating

    Atlanta, GA job

    At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: As the Principal Engineer for the Contractors team, you will play a pivotal role in shaping the future of Gusto's flagship Payroll product-one of the core pillars of our platform. You will design, build, and scale the capabilities that power essential experiences for our customers. Working collaboratively with product managers, designers, and other engineers, you will deliver impactful features that meet customer needs and elevate user experiences. As a Gusto Engineer at this level, you'll guide projects end-to-end-shaping initial feature specifications, driving architectural decisions to bring systems closer to their desired end states, executing on complex initiatives, and maintaining code that powers mission-critical functionality. Beyond technical contributions, you'll help define and contribute to the broader strategy of how Gusto continues to build and scale its Payroll product. If you're excited about solving complex, high-impact problems and want to contribute to a product that touches the lives of millions, we'd love to have you on board! About the Team: Payroll serves as Gusto's core product, used by each of our 300,000+ customers and contributing significantly to our annual recurring revenue of over $500,000,000. Although we hold the leading market position for SMBs in the US, the market remains highly fragmented, with an estimated 90% still in need of a superior solution. The Contractors team empowers businesses to onboard and pay contractors in 120+ countries with ease and speed. This includes critical functionalities such as payroll setup, preparation, and submission, historical reporting, time tracking, and shift scheduling. As a key member of this team, you'll have the opportunity to make a profound impact on both the product and the customers who depend on it daily. Here's what you'll do day-to-day: Architect, build, and maintain scalable, secure, and resilient backend systems to support Gusto's Payroll products. Function as a Technical Lead across multiple teams in Pay Group, helping us keep engineers unblocked and deliver high-quality work supporting our long-term goals. Help scale one of the largest Ruby/Rails and TypeScript/React applications in the world. Collaborate on complex and ambiguous problems with partnerships from Engineering, Product Management, Design, Data Science, Compliance, Operations, and other cross-functional teams. Mentor and grow fellow engineers working to create holistic and scalable solutions. Drive the product development process from concept to launch, delivering delightful products that make payroll, taxes, and compliance simple and easy. Engage in a highly supportive environment working with others to drive productivity and innovation. Here's what we're looking for: 15+ years of professional software development experience. Experience as a tech lead, overseeing and successfully delivering projects that span multiple teams. Enthusiasm for a collaborative, test-driven development environment. Proven experience building and maintaining resilient backend systems that support customer-facing products, including optimizing existing systems for performance, reliability, and scalability. Ability to produce maintainable, structured, and well-documented code. Expertise in developing and maintaining RESTful APIs, GraphQL endpoints, and backend services, ensuring seamless integration with frontend systems and third-party services. Demonstrated ability in scaling engineering organizations, with a strong focus on individual and team development and mentorship. Experience in highly cross-functional environments working on highly complex products. Ability to clearly communicate technical complexity and facilitate informed trade-offs among stakeholders. Experience using AI tools to build, test, and iterate on products quickly. Understanding of how to evaluate AI-driven outputs using clear success criteria. A commitment to staying current on emerging backend technologies and AI frameworks and patterns, regularly experimenting with new approaches. Willingness to contribute to shared tools or templates that enhance the speed and safety of AI experimentation. If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team. Our cash compensation amount for this role is targeted at $214,000-$264,000 /yr in Denver & most remote locations, and $251,000-$309,000 /yr for San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are actively hiring for the following Centers of Gravity: Toronto, Canada, Atlanta, GA, Austin, TX, Chicago, IL, Denver, CO, Los Angeles, CA, Miami, FL, and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
    $97k-129k yearly est. Auto-Apply 39d ago
  • Senior Specialist, Solutions Engineering

    Checkout.com 4.7company rating

    Checkout.com job in Atlanta, GA

    We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description We are seeking a talented and driven Sr Specialist, Solutions Engineering to join our growing North America team. This is a client-facing role where you will act as a key technical expert for our enterprise merchants. You will be the technical bridge between our powerful payments platform and our clients' business needs, playing an important role in supporting revenue growth and ensuring merchant success from pre-sale through to go-live and beyond. What You'll Be Doing * Support technical pre-sales discussions, delivering compelling product demonstrations and platform presentations to prospective enterprise merchants. * Partner with senior team members to design and document payment solutions tailored to the unique business requirements and technical landscapes of our clients. * Act as a trusted technical advisor for our enterprise accounts, partnering closely with the Sales team to support new revenue opportunities. * Guide merchants through the technical integration lifecycle, from initial solution design to a successful go-live, ensuring a smooth and efficient implementation experience. * Serve as a voice of the merchant internally, collaborating with Product, Engineering, Financial Partnerships, and Finance teams to help solve technical challenges and provide feedback to the product roadmap. * Develop deep subject matter expertise on the Checkout.com platform and the broader payments ecosystem. Qualifications * 2+ years of experience in the payments industry. * Hands-on experience in a technical, client-facing role. * Strong client-facing and communication skills, with a proven ability to build trust and rapport with technical and non-technical stakeholders. * Solid understanding of API-based integrations, specifically with REST/JSON APIs, and proficiency with related development tools like Postman. * A natural problem-solver with strong analytical and debugging skills. * The ability to distill complex technical concepts and communicate them effectively to a business audience. * Highly organized and adaptable, with the ability to thrive in a fast-paced, high-growth environment and effectively manage shifting priorities. * A strong technical acumen, ideally supported by a degree in Computer Science, Engineering, or a related field. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram
    $77k-114k yearly est. Auto-Apply 12d ago
  • Proposal Manager

    Checkout.com 4.7company rating

    Checkout.com job in Atlanta, GA

    We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description About the role Checkout.com is seeking a highly capable and commercially minded Proposal Manager to join our global RFP Management team. We are looking for a sharp individual with demonstrated payments industry expertise and a proven track record in proposal management or a closely related commercial function. Ideal backgrounds include Pre-Sales, Marketing, or Commercial roles heavily involved in business development or account management. What you'll be doing You will manage high-stakes, exciting opportunities, with a primary focus on the North American market. You will also support our central team in executing bids for global markets across Europe and MENA, covering our entire suite of products. Your contributions will directly influence the ongoing success of our Commercial organization and Checkout.com's broader growth story. * Lead the end-to-end RFP process for complex, high-value deals, serving as the project lead for bid teams. * Work cross-functionally with Sales, Marketing, Engineering, Product, and InfoSec to develop best-in-class proposals and pitches. * Ensure all submissions are meticulously detailed, strategically aligned, and meet a rigorous, quality-first standard. * Act as a front-row participant in some of the most dynamic and exciting payments RFPs globally. Required qualifications * Demonstrable experience within the payments industry. * Proven experience in bid management, proposal development, or relevant roles within Pre-Sales or Commercial teams. * Exceptional attention to detail and a commitment to a quality-first mindset. * Strong project management skills and the passion to lead and guide cross-functional teams toward successful RFP outcomes. * A proactive, continuous improvement mentality focused on enhancing bid processes. * Excellent written and verbal communication skills with a flair for writing compelling content for the US market. * Highly organized self-starter with the ability to prioritize shifting workloads and tasks effectively. * Experience in SME stakeholder management, and ability to communicate and collaborate effectively. * Strong writing skills and the ability to translate technical jargon into straightforward, influential business development content. * A strong team player with a can-do attitude and proficiency in problem-solving. * Expert cradle-to-grave bid or project management skills. * Proficiency in G-Suite, MS Office and RFP software platforms. This is a fantastic opportunity to join a fast-paced environment that prioritizes professional growth, skill development, and impactful contributions. If you are looking to advance your career in the high-growth payments sector, apply now! Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram
    $62k-89k yearly est. Auto-Apply 30d ago
  • Manager, Sales Engineering

    Checkout.com 4.7company rating

    Checkout.com job in Atlanta, GA

    We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. We are seeking a talented and driven Manager Solutions Engineering to join our growing North America team. This is a highly visible, client-facing role where you will act as the primary technical expert for our largest strategic enterprise merchants. You will be the technical bridge between our powerful payments platform and our clients' business needs, playing a critical role in driving revenue and ensuring merchant success from pre-sale through to go-live and beyond. Job Description * Lead technical pre-sales discussions, delivering compelling product demonstrations and platform presentations to prospective enterprise merchants. * Architect elegant and scalable payment solutions tailored to the unique business requirements and technical landscapes of our largest strategic clients. * Act as the primary technical advisor for our strategic enterprise accounts, partnering closely with the Sales team to drive new revenue and identify upsell/cross-sell opportunities in the post-sale phase. * Guide merchants through the entire technical integration lifecycle, from initial implementation to a successful go-live, ensuring a seamless and efficient onboarding experience. * Serve as the voice of the merchant internally, collaborating with Product, Engineering, Financial Partnerships, and Finance teams to solve complex technical challenges and influence the product roadmap. * Become a subject matter expert on the Checkout.com platform and the broader payments ecosystem. Qualifications * A minimum of 5+ years of hands-on experience within the payments industry is essential. * Exceptional client-facing and communication skills, with a proven ability to build trust and rapport with technical and non-technical stakeholders. * Deep understanding of API-based integrations, specifically with REST/JSON APIs, and proficiency with related development tools like Postman. * A natural problem-solver with strong analytical and debugging skills, capable of reproducing, isolating, and clearly explaining technical issues using logs, API responses, and other diagnostic tools. * The ability to distill complex technical concepts and communicate them effectively to a business audience. * Highly organized and adaptable, with the ability to thrive in a fast-paced, high-growth environment and effectively manage shifting priorities. * A strong technical acumen is highly preferred, ideally supported by a degree in Computer Science, Engineering, or a related field. * Previous experience in a similar role such as a Solutions Engineer, Sales Engineer, or Implementation Engineer is a strong plus. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram
    $83k-117k yearly est. Auto-Apply 30d ago
  • Senior Manager, Head of Enterprise Risk Americas

    Checkout.com 4.7company rating

    Checkout.com job in Atlanta, GA

    We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description We're Checkout.com - and while you may not know our name, companies like eBay, ASOS, Vinted, Uber Eats, and Sony do. That moment you checked out online? We made it happen. We are where the world checks out. Our global, multi-product payments network helps the most innovative businesses move money quickly, securely, and at scale - powering billions of transactions annually. We help enterprises boost acceptance rates, combat fraud, turn payments into a strategic advantage Headquartered in London, with offices around the world, we're trusted by global leaders like Klarna, Grab, Wise, DocuSign, The Financial Times, and Sainsbury's. This isn't just a job. It's a career-defining opportunity at a company shaping the next generation of fintech. We're fast paced, performance obsessed, and driven by purpose. We don't wait for the future - we build it. The role Checkout.com is seeking a highly motivated and experienced payments and technology risk professional to serve as our US Head of Risk. Based in Atlanta and reporting to the Global Head of Enterprise Risk, this role is crucial to supporting our ongoing expansion throughout the Americas. The Head of Risk will be responsible for establishing the Risk Management Framework in the US and ensuring it adheres to the regulatory expectations of Checkout.com's licence. The Head of Risk will be responsible for the oversight of the framework to measure, monitor, report and control risks inherent in the payments business. Globally the Enterprise Risk Management department is responsible for setting the risk management strategy for Checkout.com. Team members work across functions, products, and regions to monitor front-line performance and ensure that the business is on safe footing. The department produces management information (MI) reports for relevant regional and global committees and entity boards. The ideal candidate will have demonstrated experience dealing with regulators and senior management in a payments-focused, banking or other regulated financial institution and act as the senior person responsible for Risk legal entity and regulatory matters within the US. They will be well-organised, adaptable to the changing demands of the role, and capable of independent and autonomous decision-making to drive Checkout.com's ambitious expansion goals in a fast-paced environment. How You'll Make An Impact Amongst other duties, the incoming Risk leader will be responsible for: * Provide the Board and management with guidance on risk-related topics and questions * Be the Risk Management responsible contact, working with other senior management in the US and at Group, to respond to regulator and partner inquiries * Responsible for running the risk governance structure and committees as needed in our US regulated entities. * Work closely with the Group Enterprise Risk Management functions to develop and implement entity specific policies and procedures to comply with local regulations. * Work collaboratively across the organisation and especially with the 1st Line risk owners to support the identification, evaluation and quantification of risks. * Monitor Checkout USA's risk profile through KRIs, incidents and other risk monitoring tools including perform risk assessments * Contribute to the development of Checkout's cross-functional elements of our global risk management framework * Strengthen and develop the risk culture at Checkout USA What we're looking for: * A university degree and 10+ years of experience in a Risk Management function at a regulated financial institution preferably a Payments organisation or other FinTech * Experience with enterprise risk frameworks, operational risk management, policies and procedures at financial institutions and/or institutions with money transmitter licenses, particularly in the US * Strong communication skills and stakeholder management both externally with financial regulators and internally with the ability to build cross-functional relationships and work collaboratively * Ability to handle multiple tasks with tight delivery schedules and prioritise accordingly, communicating roadmaps and deliverables clearly and articulately * Tech savvy individual with an interest in improving risk management processes and data reporting Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram
    $77k-110k yearly est. Auto-Apply 60d+ ago
  • Expansion Account Manager

    Gusto 4.5company rating

    Atlanta, GA job

    At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: We are looking for a strategic and results-driven Account Manager to own customer relationships, maximize retention, and drive account expansion within a dedicated Book of Business (BoB). This role requires a balance of Sales, Customer Success, and Account Management skills to ensure customers realize the full value of Gusto's products while identifying new opportunities for growth. Key Responsibilities: Account Management & Customer Success Manage a dedicated BoB, ensuring high engagement, adoption, and long-term customer satisfaction at scale. Build and nurture relationships to uncover cross-sell and upsell opportunities. Guide customers through key moments that matter along our customer journey to maximize value realization, drive expansion, and proactively reduce churn. Leverage product insights and customer data to assess account health and drive proactive outreach. Sales & Opportunity Identification Identify and execute on growth opportunities by addressing additional customer pain points with Gusto's suite of products. Utilize a hunter and farmer approach to both maintain and expand customer relationships. Own outbound prospecting, pitching, and closing within existing accounts to drive revenue growth. Daily activities include conducting approximately 20 outbound dials to your current book of business. Hold around 6 meetings with your customers each day to support relationship development and drive expansion revenue goals. Prioritization & Agility Use data-driven insights to prioritize accounts, ensuring focus on the highest-impact opportunities. React quickly to customer needs while maintaining a proactive, strategic approach to retention and expansion. Align with internal teams to ensure customers receive best-in-class service and product solutions. Here's what we're looking for: Proven 3+ years experience in B2B SaaS Customer Success, Account Management, or Sales with a track record of driving retention and expansion revenue. Experience in managing a large book of business and operating at scale. Strong ability to analyze customer data, assess account health, and execute targeted outreach. Excellent relationship management and communication skills with a consultative, customer-first approach. Deep understanding of Gusto's products and the ability to translate customer pain points into tailored solutions. A strategic mindset with the ability to prioritize, adapt, and execute in a fast-paced environment. If you're passionate about driving customer success, maximizing retention, and uncovering growth opportunities, we'd love to hear from you! Our cash compensation range for this role is $95,000 to $125,000 OTE in Denver, Atlanta, Phoenix, Chicago and most remote locations. Remote locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
    $95k-125k yearly Auto-Apply 12d ago
  • Senior Analyst, Customer Due Diligence

    Checkout.com 4.7company rating

    Checkout.com job in Atlanta, GA

    We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description The Role We are seeking a highly skilled and experienced Senior Analyst of Customer Due Diligence to join the Risk Operations team based in Atlanta. As a Senior Analyst, you will play a crucial role in overseeing the performance and activities of our analyst team, ensuring high-quality work, providing mentorship, and contributing to process improvements and delivering on tactical projects. You will act as an ambassador of the team on multiple forums with stakeholders as may be required. Your expertise will be essential in maintaining our commitment to excellence and achieving our strategic objectives. This position will report to the Head of Due Diligence based in London. Key Responsibilities: * Act as the regional Customer Due Diligence specialist for the Americas region. * Be the primary point of escalation for Enhanced Due Diligence reviews, complex issues and questions that analysts encounter during their day-to-day operations. Provide timely and effective resolutions to ensure smooth workflow and optimal outcomes. * Own the relationship with the regional Money Laundering Reporting Officer, ensuring that escalations to second line are of the appropriate standard. * Review and approve escalations and/ or decisions made by analysts, ensuring accuracy, adherence to guidelines, and company policies. * Assume responsibility for the Americas portfolio review completion metrics * Partner with the Underwriting team to solve complex onboarding issues, where nuanced regional Customer Due Diligence specialism is required. * Conduct thorough quality control checks on all reviews, assessments, and reports produced by analysts. Ensure the highest level of accuracy, completeness, and compliance with regulatory standards. * Identify opportunities for process enhancements and efficiency gains within the team, both at regional and global level. Collaborate with stakeholders to implement improvements and optimise workflows. * Represent the team in both internal and external regional audits, and where required global engagements, providing necessary documentation and explanations to auditors. Ensure the team's practices and outputs are in line with regulatory requirements and industry best practices. * Lead and manage tactical projects from inception to completion. Coordinate with cross-functional teams, set project timelines, and ensure successful project delivery within defined parameters. * Take responsibility for delivering on special projects as agreed upon by the management or senior leadership. These projects may be ad hoc and require a strategic approach to achieve specific objectives. * Serve as a mentor and coach for analysts, supporting their professional growth and skill development by partnering with the respective Team Leader. Qualifications What you will need to be successful (skills and competencies): * Proven experience in a similar Senior Analyst role, preferably with at least 4+ years of relevant experience * Demonstrable knowledge of Enhanced Due Diligence concepts and processes, and ability to find pragmatic but compliant solutions to complex scenarios * Strong analytical and problem-solving skills with exceptional attention to detail * Excellent mentoring abilities, with a track record of effectively guiding and coaching team members * Proficiency in project management and ability to prioritise tasks effectively * Understanding of the payments landscape and processes * Ability to continuously monitor and manage competing priorities and adjust accordingly * Cross team collaboration * Outstanding communication and interpersonal skills, with the ability to engage with stakeholders at all levels * Working knowledge of using tools and processes to troubleshoot issues * Ability to adapt quickly to changes, have a curious mind with a high performance mindset * Experience in handling audits and regulatory compliance is preferred. * Comprehensive knowledge of payment industry/compliance regulations, standards, and best practices is preferred Experience you will bring to the role: * Experience in dealing with regulatory requirements and participating in audits is valuable. A Senior Analyst should understand the importance of compliance and have the ability to represent the team confidently during audits. * Be responsible to partner with Team Leaders by providing constructive feedback with a view to identify areas of development for analysts * Effective communication skills are vital for a Senior Analyst to interact with team members, management, clients, and other stakeholders. They should be able to articulate complex concepts in a clear and concise manner. * A Senior Analyst should have a track record of solving complex problems and making data-driven decisions. They should be able to approach challenges creatively and provide innovative solutions. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram
    $80k-110k yearly est. Auto-Apply 60d+ ago
  • Senior Product Marketing Manager, HR Experiences

    Gusto 4.5company rating

    Atlanta, GA job

    At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the role As the Product Marketing Manager for Gusto's HR Experiences, you will shape the narrative, positioning, and go-to-market strategy for Gusto's HR apps and services (including hiring, performance management, compliance and our fractional HR expert service). This is a highly strategic role for a PMM who thrives at the intersection of customer insight → product strategy → PLG growth execution, and who is energized by experimenting, iterating, and helping accelerate one of Gusto's earlier but most promising strategic bets. You will partner closely with Product to define category narratives, validate early customer needs, and influence the roadmap with data and insight. You will also lead the GTM strategy across self-serve, in-product, and sales-assisted channels, ensuring Gusto's HR suite drives meaningful customer engagement, adoption, and long-term retention on the platform. We're looking for a full-stack PMM who is fluent in product-led growth, strong in GTM experimentation, and excited to architect both the strategy and the execution required to grow a multi-product suite. What you will own End-to-end narrative and positioning development for Gusto's HR suite: product story, value prop hierarchy, competitive differentiation, and ecosystem messaging connected to Gusto's broader payroll platform Product growth, partnering with PM to deepen customer understanding, synthesize insights, refine product direction, and validate opportunities that accelerate adoption, revenue, and long-term retention Translation of customer jobs-to-be-done, market dynamics, and product vision into compelling, data-backed recommendations for Product and company leadership Experimentation- and usage-led GTM strategy across the HR suite: onboarding flows, activation levers, in-product messaging, lifecycle nudges, and self-serve motions that improve engagement and retention Launch strategy, planning, and measurement for HR features and improvements across self-serve and partner channels, creating clear feedback loops and KPIs that help the team understand what's working and where to iterate Partnership with Sales and Enablement teams to build high-quality, segment-specific pitch decks, ROI models, value prop guides, and product materials that articulate Gusto's differentiated HR suite and platform value What we're looking for 8-10+ years in Product Marketing or related roles with deep experience in positioning, messaging, customer insight, and GTM execution Strong storytelling and narrative development skills, with the ability to communicate across multiple modalities and tailor messages to diverse audiences, from small business owners to internal executives A track record of creative, scrappy experimentation; someone who can test, learn, and iterate quickly to find what resonates with users and accelerates adoption and engagement Comfort operating in ambiguity, bringing structure and clarity to a broad, evolving product surface area and helping teams align on focus, ICPs, and strategic priorities Analytical rigor, with comfort defining KPIs, analyzing adoption/activation/usage, and structuring feedback loops that guide prioritization and iteration. Bias toward action, creativity, and cross-functional collaboration, thriving within highly interdependent teams (Product, Data, Growth, CX, Sales, and others) Fluency with AI-powered marketing and analytics tools and processes Our cash compensation amount for this role is targeted at $153,000 - $180,000/yr in Denver, Phoenix, Atlanta, and Las Vegas, and $180,000 - $210,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. #LI-HYBRID Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
    $180k-210k yearly Auto-Apply 11d ago
  • Senior Marketing Manager, Accountants and Partners

    Gusto 4.5company rating

    Atlanta, GA job

    At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: We're looking for a Senior Marketing Manager, Accountants and Partners to drive activation and growth of Gusto's accountant and partner audiences through strategic, scalable to-partner communications and campaigns. This is a high-impact role that blends creativity, data-driven strategy, and cross-functional collaboration to deepen engagement and accelerate adoption within our accountant community. You'll design and execute campaigns that empower partners to grow their practices with Gusto and contribute to the company's overall growth objectives. About the Team: This role is part of the go-to-market team responsible for driving pipeline and fueling growth across indirect channels. We combine creativity, data-driven insights, and cross-functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. Together, we've helped Gusto grow to serve thousands accounting partners nationwide, and we're just getting started. Here's what you'll do day-to-day: Develop and execute comprehensive marketing programs and campaigns tailored to accountant partners to drive activation. Leverage AI-driven tools, workflows, and templates to streamline scalable partner onboarding, enablement, and co-marketing activation, ensuring programs can be quickly customized and deployed across thousands of accounting firms. Drive activation and engagement campaigns that onboard, educate, and incentivize accountant partners to grow their practice with Gusto. Collaborate with cross-functional teams to deliver scalable, low-lift co-marketing kits and resources that empower partners to participate in demand generation. Own end-to-end execution of programs and campaigns to drive activation through product launches and incentives across channels including email, social media, paid media, virtual events, content marketing, video, nurture, and more. Partner with sales teams to create scalable and integrated inbound and outbound programs to drive activation. Measure and analyze the effectiveness of marketing campaigns using data-driven insights to optimize performance and inform future strategies. Identify opportunities to integrate AI across the partner journey-from content production to campaign execution-to increase operational efficiency and fuel scalable demand-generation through indirect channels. Manage feedback loops with partners to continuously improve marketing effectiveness and experience. Oversee budgets and performance tracking to assess campaign efficiency and ROI. Here's what we're looking for: 7-10 years of experience in B2B marketing, growth marketing, channel marketing, or partner marketing roles. Proven experience building and executing repeatable marketing programs that drive activation and engagement among partner or channel audiences at scale. Experience producing and leading successful demand generation and integrated marketing campaigns from end-to-end, demonstrating strong project management skills, attention to detail, and a focus on achieving commercial targets. Experience leveraging AI tools and workflows to scale partner activation, streamline content and campaign production, or enhance co-marketing programs-ideally including hands-on use of automation, generative AI, dynamic templates, or partner-enablement platforms. A strategic marketing mind with a solid understanding of multiple growth marketing channels. Strong project management skills with the ability to manage multiple priorities and stakeholders simultaneously. Data-driven mindset with experience leveraging insights to drive decision-making and performance optimization. Excellent written and verbal communication skills, with a talent for crafting compelling partner-facing content and campaigns. Comfortable operating in a fast-paced, ambiguous environment while maintaining attention to detail and executional excellence. Our cash compensation amount for this role is targeted at $153,000 - $176,000/yr in Denver, Atlanta, Phoenix, and Las Vegas, & $180,000 - $220,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. #LI-Hybrid Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
    $71k-98k yearly est. Auto-Apply 6d ago
  • Senior Manager, Sales Mid-Market

    Checkout.com 4.7company rating

    Checkout.com job in Atlanta, GA

    We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description We're Checkout.com Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands globally such as EBay, Sony, Pinterest, Hello Fresh, and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how. We empower passionate problem-solvers to collaborate, innovate and do their best work. That's why we're on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we're just getting started. We're building diverse and inclusive teams around the world - because that's how we create even better experiences for our merchants and our partners. And we need your help to accelerate our already amazing growth trajectory in our most important global market. Join us to build the digital economy of tomorrow. About the Role: Forge the Future of Payments in North America Reporting into our Head of Sales, Checkout.com is actively looking for a passionate and results-oriented Sales Leader to help fuel the growth of our North American Sales team. This role is an unique, high-impact opportunity to recruit, build, and lead a national commercial team focused entirely on the high-growth Middle Market segment-a critical engine for Checkout.com's corporate strategy. You will bring deep experience in Payments and/or the adjacent B2B technology space, adept at building lasting, high-value relationships with merchants and colleagues alike. The successful Leader must seamlessly transition between hands-on, deal-level detail and key strategic decision-making that scales our commercial capability and ensures alignment with our global vision. How You'll Ignite Impact (Key Responsibilities): * Segment Ownership & Scaling: Recruit, build, lead, mentor, and energize a national commercial team to consistently surpass revenue targets by successfully selling Checkout.com's product suite to North American lower Middle Market merchants. * World-Class Commercial Engine: Deliver the necessary structure, cadence, quality, and discipline to create a professionalized, scalable, and world-class commercial capability for the Middle Market segment. * Pipeline Generation: Work with the team to help drive new opportunities in our target Ideal Client Profile (ICP) and Strategic Territory Planning (STP) into the pipeline. Additionally, work in close partnership with the wider Commercial team to align Marketing, Partnerships, and Sales in generating strong leads, driving engagement, and accelerating deal volume within the segment. * Pipeline Acceleration: Actively engage on key opportunities, offering strategic guidance, deal coaching and direct support to help the team progress deals efficiently through the sales and onboarding process. Help build and nurture valuable relationships with founders, senior leaders, and decision-makers in businesses, demonstrating strong financial acumen and a data-driven approach to achieving performance metrics. * Strategic Cross-Functional Partner: Serve as a subject matter expert on North American payments and the wider ecosystem. Work closely across Marketing, Solutions Engineering, Product, Technology, and Implementation teams to optimize processes and productivity. Required Qualifications: The High-Performance Profile * Commercial Sales Success: Strong track record of building, managing, and delivering exceptional results within a commercial team, ideally within a larger global organization. * Payments & Segment Expertise: Deep knowledge and understanding of both payments technology and the Middle Market or Enterprise ecosystems. Must understand the competitive payments landscape and what defines a stellar payments partner. * Visionary People Leadership: An inspiring, engaging people leader and communicator with a passion in attracting, recruiting, managing, and developing top commercial talent. Must be ready to spend the first year recruiting and developing top talent. * Growth & Scale-Up Mindset: Experience operating in a high-growth, fast-paced environment. Able to cope with the ambiguity of scaling a team, sometimes with lean resources. * Strategic Execution: Possesses a strategic mindset combined with an ability to adopt a hands-on approach and be close to the detail when needed. Proven ability to translate a sales strategy into clear operational plans and repeatable processes that drive consistent execution across the team. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram
    $105k-168k yearly est. Auto-Apply 4d ago

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