How to hire a chef concierge/director of guest relations

How to hire a chef concierge/director of guest relations, step by step

Here's a step-by-step chef concierge/director of guest relations hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a chef concierge/director of guest relations job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new chef concierge/director of guest relations
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a chef concierge/director of guest relations, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a chef concierge/director of guest relations to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a chef concierge/director of guest relations that fits the bill.

   The following list breaks down different types of chef concierge/directors of guest relations and their corresponding salaries.

   Type of Chef Concierge/Director Of Guest Relations	Description	Hourly rate
   Chef Concierge/Director Of Guest Relations		$25-50
   Guest Service Supervisor	A guest service supervisor supervises and trains guest service staff to have a high standard for guest delivery and efficient communication between all service staff. They ensure all guests are assisted with any complaints or service issues, with tour and travel information provided... Show more	$12-20
   Guest Services Manager	A guest services manager is responsible for managing guest needs and front desk operations, ensuring the highest customer satisfaction. Guest services managers monitor staff performance, develop strategies and services to maximize productivity, and drive more revenues and profitability... Show more	$16-30

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Reservations
   • Front Desk
   • Guest Satisfaction
   • Customer Satisfaction
   • Front Office Operations
   • Guest Preferences
   • Customer Complaints
   • Guest Issues
   • Event Planning
   • Rooms Division
   • Patient Satisfaction
   • Customer Service
   • Guest Complaints
   • Customer Feedback

   Check all skills

   Responsibilities:

   • Manage VIP guest relations and requests as well as day-to-day client interaction.
   • Hire, train and manage a staff of 9 in the maintenance of provider relations for this HMO.
   • Organize guest activities and dining reservations.
   • Maximize customer satisfaction in rehabilitation therapy.
   • Maximize customer satisfaction in rehabilitation therapy.

3. Make a budget

   Including a salary range in your chef concierge/director of guest relations job description is one of the best ways to attract top talent. A chef concierge/director of guest relations can vary based on:

   • Location. For example, chef concierge/directors of guest relations' average salary in ohio is 39% less than in california.
   • Seniority. Entry-level chef concierge/directors of guest relations 49% less than senior-level chef concierge/directors of guest relations.
   • Certifications. A chef concierge/director of guest relations with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a chef concierge/director of guest relations's salary.

   Average chef concierge/director of guest relations salary

   $75,942yearly

   $36.51 hourly rate

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   Entry-level chef concierge/director of guest relations salary

   $54,000 yearly salary

   Updated December 5, 2025

4. Writing a chef concierge/director of guest relations job description

   A chef concierge/director of guest relations job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a chef concierge/director of guest relations job description:

   Chef concierge/director of guest relations job description example

   Who Is Simpson Housing?
   
   We are a large, fully integrated real estate company headquartered in Denver, Colorado with a rich and successful history dating back to 1948. Our dynamic company acquires, develops, builds and manages luxury apartment communities in highly desirable locations throughout the United States. We are a company that constantly strives to "raise the bar" and continues to receive industry accolades for our strong commitment to providing outstanding customer service to our residents. We also believe in being a good neighbor by giving back to the communities we serve through numerous hours of volunteer work provided by our dedicated team of employees each and every year. Responsibilities: What We Are Looking For:
   
   CONCIERGE/GUEST RELATIONS - THE TIMBERS AT ISSAQUAH RIDGE LUXURY APARTMENT HOMES (a beautiful Class A community ideally located in a scenic neighborhood in the heart of Issaquah) - ISSAQUAH, WA
   
   As a key member of our property management team, you will be responsible for the following:
   Building strong working relationships with our residents and guests by providing outstanding customer service Coordinating and hosting resident events Following up with residents who have submitted service requests to ensure customer satisfaction Monitoring building security Publishing resident newsletter Exhibiting a "can do" attitude
   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications: Candidates who apply should have:
   1+ years of customer service and/or sales experience Strong verbal and written communication skills Experience with MS Office Suite (Word, Excel, PowerPoint and Outlook)
   
   What It's Like To Work At Simpson:
   
   Why work for Simpson? You might want to ask one of our employees that question. Based on feedback provided by our employees, we continue to receive recognition for being one of the "Best Companies to Work For", something we are very proud of. We have won this distinction in 2006, 2007, 2013, and again in 2014. How many companies can say that? And it doesn't stop there. Over the years, Simpson has cultivated a progressive "employee centric" culture that promotes collaboration and teamwork where ideas are openly shared and employees are actively engaged. We also firmly believe that employees should be able to have fun at work while maintaining a healthy work-life balance.
   
   What Simpson Can Offer You:
   
   As an industry leader, we understand what it takes to be successful in today's competitive marketplace. We know that employees must have the skills, tools and training to do their jobs effectively and efficiently and we deliver! For this very reason, SH University was created as a way to help our employees grow on a personal and professional level and advance in their careers within the company.
   
   In addition, our employees enjoy the following:
   Highly competitive compensation Multiple medical plan options Dental and vision insurance 401(k) plan with company match Long-term disability Life insurance Generous paid time off (PTO) Substantial discount on rent (certain restrictions apply) Commuter benefits Education reimbursement and much more
   If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today!
   
   Pay Range: $16.46 - $19.43
   
   This pay range is approximate and the actual pay received may vary dependent upon certain factors such as related job experience, education, training, professional/industry certifications, etc. Please note that this pay range does not include any additional compensation such as commissions or bonuses that this position may be eligible for.
   
   Simpson Housing is an Equal Opportunity Employer
   
   Keyword Search:
   
   Real Estate, Multifamily, Apartments, Customer Service, Hospitality, Front Desk, Guest Relations, Customer Support, Resident Relations, Resident Services
   
   Job type: Full-time
   
   Schedule:
   
   Supplemental pay:
   
   #AFIA1234 City: Issaquah State/Province: WA

   Copy this example

   

5. Post your job

   To find chef concierge/directors of guest relations for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any chef concierge/directors of guest relations they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level chef concierge/directors of guest relations with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your chef concierge/director of guest relations job on Zippia to find and recruit chef concierge/director of guest relations candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit chef concierge/directors of guest relations, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new chef concierge/director of guest relations

   Once you've decided on a perfect chef concierge/director of guest relations candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new chef concierge/director of guest relations first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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