Chef concierge/director of guest relations jobs near me

The Basics: Tanium is seeking a detail-oriented, proactive Manager on the Analyst Relations team to own project management for our AR program and lead coordination of evaluation participation. This role will focus on planning, executing, and tracking analyst briefings, RFI/RFP submissions, Magic Quadrant and Wave participation, and other evaluation activities to ensure timely, high-quality deliverables that strengthen Tanium's market presence in Autonomous IT. Reporting to the VP of Analyst Relations, the Manager will work closely with product marketing, communications, sales, legal, and executive stakeholders to manage timelines, evidence collection, submission quality, and post-evaluation follow-up. The role requires strong program management skills, a process-driven approach to scaling AR operations, and the ability to translate analyst requirements into clear internal action plans that minimize risk and maximize Tanium's positioning. We value flexibility in how our team works. This position is fully remote for those outside of an office location. Those located near an office will follow a hybrid schedule, which requires in‑person attendance several days each week in one of our office locations. What you'll do: Own day-to-day project management for the AR program, translating AR strategy into executable plans, detailed timelines, and deliverables that ensure on-time, high-quality analyst engagement and evaluation submissions. Lead end-to-end coordination of analyst evaluations and RFIs (e.g., Gartner Magic Quadrant, Forrester Wave), including timeline management, evidence collection, submission assembly, review cycles, and post-submission follow-up. Schedule, prepare, and manage analyst briefings, inquiry responses, advisory sessions, and document reviews; ensure stakeholders have the materials and prep needed for consistent, on-message engagements. Act as the central project manager between product marketing, communications, sales, customer success, legal, and executive stakeholders to secure inputs, approvals, and SME participation on required timelines. Create briefing decks, submission templates, evidence trackers, and spokesperson prep materials; coordinate dry runs and capture feedback to improve executive and SME readiness. Define and maintain operational KPIs and dashboards for AR activities (submission status, briefing cadence, evidence completeness, deadlines); produce regular status reports for AR leadership and cross-functional partners. Manage and optimize AR tools, platforms, and trackers to automate workflows, centralize evidence, log analyst interactions, and scale program operations. Enforce submission quality standards and version control; coordinate legal and compliance reviews where required and maintain audit-ready documentation for evaluations. Manage relationships with external vendors, agencies, and research partners for data collection, writing support, and platform services; negotiate scopes, timelines, and deliverables. Capture analyst feedback and evaluation outcomes; summarize implications and action items for product, GTM, and executive teams to inform positioning and roadmap priorities. Iterate on AR project processes, templates, and playbooks; run post-mortems after major evaluations to identify efficiencies and reduce cycle time for future submissions. We're looking for someone with: Education Bachelor's degree required Experience 5+ years in B2B technology, ideally within cybersecurity, IT operations, or enterprise software. Proven track record managing complex, cross‑functional programs end‑to‑end; expert at building timelines, tracking dependencies, running review cycles, and delivering high‑quality submissions on schedule. Practical experience with analyst ranking and evaluation processes (e.g., Gartner Magic Quadrant, Forrester Wave); comfortable translating evaluation criteria into evidence requirements and submission artifacts. Strong process orientation with experience creating templates, evidence trackers, submission playbooks, and post‑mortem workflows to reduce cycle time and improve submission quality. Demonstrated ability to drive alignment across product marketing, communications, sales, legal, and executive teams to secure inputs, approvals, and SME participation against tight deadlines. Hands‑on experience with AR tracking tools, CRM/platform integrations, or project management systems to log interactions, automate reminders, and surface status dashboards. About Tanium Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit ************** and follow us on LinkedIn and X. On a mission. Together. At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions. We are an organization with stakeholders around the world and it's imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. Taking care of our team members Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most. What you'll get The annual base salary range for this full-time position is $80,000 to $245,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits. For more information on how Tanium processes your personal data, please see our Privacy Policy

Provide turndown service and clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction. At InterContinental Hotels & Resorts we want our guests to relax and be themselves which means we need team members to: * Be you - by being natural, professional and personable in the way you are with people * Get ready - by taking notice and using your knowledge so that you are prepared for anything * Show you care - by being thoughtful in the way you welcome and connect with guests * Take action - by showing initiative, taking ownership and going the extra mile Duties and Responsibilities FINANCIAL RETURNS * Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. * Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. PEOPLE * Promote teamwork and quality service through daily communication and coordination with other departments. GUEST EXPERIENCE * Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. RESPONSIBLE BUSINESS * Provide turndown service according to established brand or hotel standards and procedures such as turning down linens, closing drapes, refresh amenities, etc. * Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. as needed. May include cleaning of kitchen area, coffee maker, cups, glasses, silverware, etc. * Report to supervisor needed repairs or unsafe conditions. * Report, turn-in and/or log all lost and found items according to established procedures. * Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred. This job requires ability to perform the following: * Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds * Frequently standing up and moving about the facility * Frequently handling objects and equipment to maintain the facility * Frequently bending, stooping, and kneeling, Other: * Communication skills are utilized a significant amount of time when interacting with guests and employees. * Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities. * May be required to work nights, weekends, and/or holidays. Rate of pay is $17.50/hr. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

We are hiring an Assistant Guest Relations Manager - $43,517.00 to $54, 396.00 Annual wage range Do you have the ability to lead others? Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Role Responsibilities: The Guest relations Manager is responsible for assisting the Front Office Manager in the overall success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow. . Essential Job Functions : Guest Service * Assists in Maintains guest service as the driving philosophy of the hotel. * Personally, demonstrates a commitment to guest services in responding promptly to guest needs. * Is committed to making every guest satisfied. * Assists in Ensuring all hotel staff, including new hires, know all components of guest services and are trained to meet standards. * Develops added value customer service programs. * Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance. * Meets or exceeds hotel guest satisfaction measures. * Ensures hotel standards and services contribute to the delivery of consistent guest service. Front Desk Management * Acts as manager on duty for hotel and assists in managing front desk operations. * Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems. * Assists in scheduling, payroll, and progressive discipline for the department. * Ensures front desk staff is trained in and follows financial control procedures for cash, vouchers, inventories and receivables. * Produce accurate financial reports on time. * Maintains a positive, cooperative work environment between staff and management. * Emphasizes employee selection, training and development as a way of doing business. * Assists the Front office manager in ensuring all hotel employees know hotel objectives. * Ensures personnel files are accurate and comply with both local and federal laws and regulations. * Administers personnel policies fairly and consistently. * Helps develop management talent by acting as a mentor for direct reports. * Ensures completion of training objectives and development plans. * Monitors and maintains acceptable turnover levels. Safety and Security * Knows local health and safety codes and regulations that apply to the hotel. * Recognizes and corrects potential safety hazards in the hotel, such as broken doors or railings, fire hazards, etc. * Recognizes and corrects potential security problems in the hotel, such as locking doors after hours, etc. * Understands and follows policies and procedures for the hotel's key control system and ensures others follow them. Operations * Ensures ongoing staff and employee involvement in preventive maintenance programs. Protects the interests of the hotel during capital projects. * Is an example to the front desk staff on all areas of the Associate handbook. This role is critical in leading by example. Keeping confidential matters, confidential. Following and ensuring staff are following all policies and procedures in the handbook. It is very important that the person chosen for this role is a LEAD By EXAMPLE person. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now! If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience is required. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

job overview Provide turndown service and clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction. At InterContinental Hotels & Resorts we want our guests to relax and be themselves which means we need team members to: Be you - by being natural, professional and personable in the way you are with people Get ready - by taking notice and using your knowledge so that you are prepared for anything Show you care - by being thoughtful in the way you welcome and connect with guests Take action - by showing initiative, taking ownership and going the extra mile Duties and Responsibilities FINANCIAL RETURNS Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. PEOPLE Promote teamwork and quality service through daily communication and coordination with other departments. GUEST EXPERIENCE Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. RESPONSIBLE BUSINESS Provide turndown service according to established brand or hotel standards and procedures such as turning down linens, closing drapes, refresh amenities, etc. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. as needed. May include cleaning of kitchen area, coffee maker, cups, glasses, silverware, etc. Report to supervisor needed repairs or unsafe conditions. Report, turn-in and/or log all lost and found items according to established procedures. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds Frequently standing up and moving about the facility Frequently handling objects and equipment to maintain the facility Frequently bending, stooping, and kneeling, Other: Communication skills are utilized a significant amount of time when interacting with guests and employees. Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities. May be required to work nights, weekends, and/or holidays. Rate of pay is $17.50/hr. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

We are hiring an Assistant Guest Relations Manager - $43,517.00 to $54, 396.00 Annual wage range Do you have the ability to lead others? Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Role Responsibilities: The Guest relations Manager is responsible for assisting the Front Office Manager in the overall success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow. . Essential Job Functions : Guest Service • Assists in Maintains guest service as the driving philosophy of the hotel. • Personally, demonstrates a commitment to guest services in responding promptly to guest needs. • Is committed to making every guest satisfied. • Assists in Ensuring all hotel staff, including new hires, know all components of guest services and are trained to meet standards. • Develops added value customer service programs. • Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance. • Meets or exceeds hotel guest satisfaction measures. • Ensures hotel standards and services contribute to the delivery of consistent guest service. Front Desk Management • Acts as manager on duty for hotel and assists in managing front desk operations. • Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems. • Assists in scheduling, payroll, and progressive discipline for the department. • Ensures front desk staff is trained in and follows financial control procedures for cash, vouchers, inventories and receivables. • Produce accurate financial reports on time. • Maintains a positive, cooperative work environment between staff and management. • Emphasizes employee selection, training and development as a way of doing business. • Assists the Front office manager in ensuring all hotel employees know hotel objectives. • Ensures personnel files are accurate and comply with both local and federal laws and regulations. • Administers personnel policies fairly and consistently. • Helps develop management talent by acting as a mentor for direct reports. • Ensures completion of training objectives and development plans. • Monitors and maintains acceptable turnover levels. Safety and Security • Knows local health and safety codes and regulations that apply to the hotel. • Recognizes and corrects potential safety hazards in the hotel, such as broken doors or railings, fire hazards, etc. • Recognizes and corrects potential security problems in the hotel, such as locking doors after hours, etc. • Understands and follows policies and procedures for the hotel's key control system and ensures others follow them. Operations • Ensures ongoing staff and employee involvement in preventive maintenance programs. Protects the interests of the hotel during capital projects. * Is an example to the front desk staff on all areas of the Associate handbook. This role is critical in leading by example. Keeping confidential matters, confidential. Following and ensuring staff are following all policies and procedures in the handbook. It is very important that the person chosen for this role is a LEAD By EXAMPLE person. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now! If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Job Details Mount Vernon Country Club - Mt Vernon, OH $13.00 - $15.00 HourlyDescription Established in 2000 and headquartered at our Club Support Center in Atlanta, Georgia, Bobby Jones Links is a club management and development company rich in resources and expertise serving private, resort, daily fee, and public courses. At the core of everything we do is our commitment to serving people. We have spent more than two decades building a vibrant company culture that delivers the lifestyle, camaraderie, and experiences that members and customers desire and the environment in which our employees will thrive. Mount Vernon Country Club, located in Mount Vernon, Ohio, and managed by Bobby Jones Links, is hiring for Utility. Mount Vernon Country Club was established in 1915 and is considered on of the premier private clubs in Central Ohio. Members enjoy a state-of-the-art athletic center, two pools, and fine dining in an exclusive environment. The well-appointed clubhouse is a popular event and wedding reception destination for members and their guests. Responsibilities of Utility at Mount Vernon Country Club include: Washes all wares in dishwashing machine or by hand according to the highest sanitation standards. Polishes all silverware, platters and chafing dishes. Empties garbage cans and washes and re-lines with new bags. Breaks down boxes, crates and removes debris. Examines garbage for misplaced silverware, dishes, glassware, and other reusable items. Washes and polishes all stainless steel in the kitchen including shelves, dish cabinets, ice machines, coffee area, refrigerators, walk-ins, etc. Sweeps and mops kitchen floors. Stores all dishes and other wares in proper areas. Cleans dish machine and dish area after each meal period. Maintains inventories of soap, chemicals, and paper towels. Transfers supplies and equipment between storage and work areas. Assists in completing weekly kitchen cleaning and maintenance list. Performs other tasks such as assisting in food preparation, storing foods after delivery and cleaning coolers, freezers, and storerooms. Qualifications Required Skills Problem solving skills. Prioritization of tasks. Exceptional time management skills. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to: Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus. Lift up to 25 lbs. regularly; up to 50 lbs. occasionally and to lift overhead and push/pull, move lighter objects. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may: Be exposed to outside weather conditions including temperatures over 90 and below 40 degrees. Indoor conditions that may be very hot or cold. Work near: moving mechanical parts, fumes, toxic or caustic chemicals. Noise level in the work environment is frequently loud.

Provide turndown service and clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction. At InterContinental Hotels & Resorts we want our guests to relax and be themselves which means we need team members to: Be you - by being natural, professional and personable in the way you are with people Get ready - by taking notice and using your knowledge so that you are prepared for anything Show you care - by being thoughtful in the way you welcome and connect with guests Take action - by showing initiative, taking ownership and going the extra mile Duties and Responsibilities FINANCIAL RETURNS Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. PEOPLE Promote teamwork and quality service through daily communication and coordination with other departments. GUEST EXPERIENCE Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. RESPONSIBLE BUSINESS Provide turndown service according to established brand or hotel standards and procedures such as turning down linens, closing drapes, refresh amenities, etc. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. as needed. May include cleaning of kitchen area, coffee maker, cups, glasses, silverware, etc. Report to supervisor needed repairs or unsafe conditions. Report, turn-in and/or log all lost and found items according to established procedures. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds Frequently standing up and moving about the facility Frequently handling objects and equipment to maintain the facility Frequently bending, stooping, and kneeling, Other: Communication skills are utilized a significant amount of time when interacting with guests and employees. Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities. May be required to work nights, weekends, and/or holidays. Rate of pay is $17.50/hr. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Provide turndown service and clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction. At **InterContinental Hotels & Resorts** ** ** we want our guests to relax and be themselves which means we need team members to: + **Be you** - by being natural, professional and personable in the way you are with people + **Get ready** - by taking notice and using your knowledge so that you are prepared for anything + **Show you care** - by being thoughtful in the way you welcome and connect with guests + **Take action** - by showing initiative, taking ownership and going the extra mile **Duties and Responsibilities** **FINANCIAL RETURNS** + Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. + Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. **PEOPLE** + Promote teamwork and quality service through daily communication and coordination with other departments. **GUEST EXPERIENCE** + Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. **RESPONSIBLE BUSINESS** + Provide turndown service according to established brand or hotel standards and procedures such as turning down linens, closing drapes, refresh amenities, etc. + Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. as needed. May include cleaning of kitchen area, coffee maker, cups, glasses, silverware, etc. + Report to supervisor needed repairs or unsafe conditions. + Report, turn-in and/or log all lost and found items according to established procedures. + Perform other duties as assigned. **QUALIFICATIONS AND REQUIREMENTS** Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred. This job requires ability to perform the following: + Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds + Frequently standing up and moving about the facility + Frequently handling objects and equipment to maintain the facility + Frequently bending, stooping, and kneeling, Other: + Communication skills are utilized a significant amount of time when interacting with guests and employees. + Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities. + May be required to work nights, weekends, and/or holidays. Rate of pay is $17.50/hr. **The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.** As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Provide turndown service and clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction. At InterContinental Hotels & Resorts we want our guests to relax and be themselves which means we need team members to: Be you - by being natural, professional and personable in the way you are with people Get ready - by taking notice and using your knowledge so that you are prepared for anything Show you care - by being thoughtful in the way you welcome and connect with guests Take action - by showing initiative, taking ownership and going the extra mile Duties and Responsibilities FINANCIAL RETURNS Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. PEOPLE Promote teamwork and quality service through daily communication and coordination with other departments. GUEST EXPERIENCE Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. RESPONSIBLE BUSINESS Provide turndown service according to established brand or hotel standards and procedures such as turning down linens, closing drapes, refresh amenities, etc. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. as needed. May include cleaning of kitchen area, coffee maker, cups, glasses, silverware, etc. Report to supervisor needed repairs or unsafe conditions. Report, turn-in and/or log all lost and found items according to established procedures. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds Frequently standing up and moving about the facility Frequently handling objects and equipment to maintain the facility Frequently bending, stooping, and kneeling, Other: Communication skills are utilized a significant amount of time when interacting with guests and employees. Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities. May be required to work nights, weekends, and/or holidays. Rate of pay is $17.50/hr. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.