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Chef concierge skills for your resume and career

10 chef concierge skills for your resume and career
1. Reservations
- Continue with Room Reservations Manager Professional Experience.
- Oversee the training of Concierge on all aspects of The Mirage, and MGM MIRAGE to maximize internal reservations.
2. Guest Satisfaction
- Raised guest satisfaction with concierge services while managing 21-person team.
- Recognized for excellent customer service in Guest Satisfaction Surveys and Event Satisfaction Surveys.
3. Excellent Guest
- Maintained and fostered excellent guest relationships.
- Worked closely with high-profile guests ensuring excellent guest relations while meeting and/or exceeding all customers' needs and expectations.
4. VIP
A VIP is an important or unique person accorded with the highest respect and special privileges in any given and environment. It's an acronym for Very Important Person and such a person naturally wields Influence in society, is very popular, and has a higher social status.
- Assisted special needs of VIP, corporate, and company executives of Hilton Worldwide.
- Serve as Personal Concierge to VIP guests.
5. AAA
American Automobile Association, commonly pronounced as AAA or triple A, is an organization in North America. AAA is a privately held non-profit driven public party affiliation and administration association with more than 60 million members in the United States and Canada. AAA offers types of assistance to its individuals, including emergency aide.
- Work to the expectations of Forbes and AAA, as well as guests and fellow workers around the hotel.
- Conduct and audit guest registrations and departures by following AAA 5-Diamond procedures; adjust statements, and cancellations.
6. Guest Relations
- Provide guest assistance in all areas including Concierge and Guest Relations matters, attending to and resolving guest concerns and complaints.
- Focused on providing a service of excellence and commitment to guest satisfaction throughout outstanding guest relationships.
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- Implemented a training program for all employees of the Concierge, Front Desk and Bell Services Departments.
- Assisted in team development of the bellman, valet and Front Desk.
8. Restaurant Reservations
- Provided a variety of traditional concierge services including restaurant reservations, limousine service, travel assistance and business services.
- Arranged exotic services, obtained hard-to-find tickets and restaurant reservations.
9. Guest Expectations
- Collaborate with hotel executive personnel to effect action plans, increase efficiency and exceed guest expectations.
- Exceeded guest expectations by delivering highly personalized service for all Hyatt guests, VIPs, and Gold/Platinum members.
10. NYC
NYC stands for New York City.
- Recommended NYC attractions to visitors, assisted with city tours and Broadway shows, and directed tourists around the city.
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List of chef concierge skills to add to your resume

The most important skills for a chef concierge resume and required skills for a chef concierge to have include:
- Reservations
- Guest Satisfaction
- Excellent Guest
- VIP
- AAA
- Guest Relations
- Front Desk
- Restaurant Reservations
- Guest Expectations
- NYC
Updated January 8, 2025