Information Technology Associate jobs at Cherry Bekaert

About the Company At The Intersect Group, we connect talented professionals with organizations that value innovation and operational excellence. Our client is a leading retailer undergoing a major technology transformation to enhance customer experience and streamline store operations. They foster a culture of collaboration, adaptability, and continuous improvement, making this an exciting opportunity for tech-savvy professionals who thrive in dynamic environments. About the Role We are seeking a Technical Support Specialist to provide critical support during a large-scale store system refresh initiative. This role ensures smooth operations by assisting store managers with technical issues related to network connectivity, servers, and point-of-sale systems following store conversions. You will deliver phone-based and back-end support, troubleshoot complex technical problems, and maintain high levels of customer satisfaction. For the first 21 days post-implementation, you will provide white-glove service, ensuring a seamless transition and exceptional customer experience. Responsibilities Provide inbound and outbound phone support for store managers during post-conversion. Troubleshoot issues related to networks, servers, POS systems, and mobile devices. Assist with password resets, basic technical support, and troubleshooting. Deliver marketing material and guidance as needed during store refresh. Document and escalate unresolved issues to appropriate teams for resolution. Maintain accurate records of support requests and resolutions in ticketing systems. Ensure exceptional customer service while managing multiple priorities in a fast-paced environment. Qualifications Experience in technical support or IT knowledge (college/studies/etc.) Required Skills Strong troubleshooting skills across networks, servers, and mobile devices. Familiarity with Windows environments and POS systems preferred. Experience in retail or gas station technology environments is a plus. Excellent verbal communication and customer service skills. Ability to work independently and adapt to evolving project requirements. Strong problem-solving skills and attention to detail.

Since 1933, Stark & Stark has developed innovative legal solutions to meet our clients' needs. We have experienced attorneys in more than 30 practice areas and a commitment to putting the law to work for our clients. We believe that is the basis for building and maintaining our practice. Stark & Stark is actively recruiting for a Informational Technology Training Specialist based in our Hamilton, NJ office. The right candidate will have the extraordinary opportunity to continue their professional development in a challenging, but collegial environment. This position requires a skilled and proactive individual with demonstrated experience working in a professional services setting most preferably within law firm. This role is responsible for designing, delivering, and maintaining technology training for attorneys and staff, as well as supporting onboarding, documentation, and select Firm initiatives. The ideal candidate will have excellent communication skills, a collaborative mindset, and the ability to translate technical concepts into practical, user-friendly guidance. They will be proactive, self-motivated, with a passion for continuous learning and problem-solving. Key Responsibilities • Conduct training sessions for attorneys and staff on all firm IT applications, both in groups and one-on-one, as needed. • Develop, update, maintain, and publish user guides, quick reference materials, instructional videos, eLearning resources, and other training documentation. • Lead all technology onboarding training for new hires, ensuring smooth integration into the firm's systems. • Serve as the first point of contact for technology training requests and schedule follow-up sessions when necessary. • Collaborate with other departments to assist with supporting staff development initiatives and targeted onboarding processes. • Coordinate with the IT department to stay up to date on software updates, new tools, and best practices. • Provide input on technology adoption strategies to improve firm efficiency. • Ensuring training materials are current, accessible, and effectively organized. • Work closely with Firm stakeholders on a regular basis to develop new training ideas, programs, and materials that enhance staff and attorney capabilities. Compensation & Benefits Stark & Stark is committed to the health and well-being of its staff members. The firm offers a full range of benefits, including medical, prescription, dental and vision coverage. The firm also provides generous paid time off, life insurance, accidental death and dismemberment, disability benefits and 401(k) plan with firm contributions. Compensation will be determined based on multiple factors, including candidate experience, qualifications, accomplishments, and location. Employees may also be eligible for annual performance-based merit increases rewarding individual and firm achievements. *No calls or emails from staffing agencies or recruiters, please. Unsolicited resumes from search firms will not be considered when no contract is in place. Equal Opportunity Employer Stark & Stark's policy is to make employment decisions based on merit, ability, and competence. Except where required by law, employment practices shall not be influenced or affected by an applicant's or staff member's race, color, religion, sex, national origin, age, or any other characteristic provided by law. Qualified minorities, females, veterans, and attorneys with disabilities are encouraged to apply. It is also our policy to provide a work environment that is free of harassment of any kind, including that which is sexual, age-related, or ethnic. Mansfield Rule As part of its continued efforts to actively recruit and advance the recruitment, development, and promotion of diverse lawyers Stark & Stark is participating in Diversity Lab's Midsize Mansfield Rule initiative. The Mansfield Rule is named for Arabella Mansfield, the first woman admitted to practice law in the United States. It measures whether law firms affirmatively consider diverse lawyers for hiring, advancement, and significant leadership roles. Under this initiative, we strive for a candidate pool consisting of at least 30% women, attorneys from underrepresented racial and/or ethnic groups, lawyers with disabilities, and/or LGBTQ+ attorneys. The Mansfield Rule initiative also includes a commitment by Stark & Stark to be transparent in our internal governance, particularly with our selection guidelines and job descriptions for firm management roles and committees.

This role provides dedicated support for an enterprise-wide ERP modernization initiative, specifically focused on SAP S/4HANA. As internal staff transition to the project team, this contractor will serve as a key service desk resource supporting SAP-related incidents, user questions, and early-stage rollout activities. The position is heavily aligned to the SAP Sales & Distribution (SD) module, with potential touchpoints to additional SAP areas depending on project needs. Work will be primarily onsite 1-3 days per week with a projected engagement of approximately 18 months. Compensation is up to $30/hr., based on experience. Responsibilities Provide Level 1 and Level 2 ERP triage and incident support, ensuring timely escalation and adherence to ITIL/ITSM practices. Deliver SAP S/4HANA user support, particularly within the SD module, including issue troubleshooting and functional guidance. Monitor and manage SAP-related tickets in ServiceNow, including outages, known issues, and service communications. Support end-user readiness activities such as account setup, MFA, password resets, and general access validation. Participate in go-live, testing, and cutover support windows; collaborate with internal teams and implementation partners on issue resolution and expectations. Create and maintain ERP knowledge articles, runbooks, FAQs, and training materials for the broader help desk team. Provide onsite support during rollout activities, including device/peripheral setup and printing/scanning functions tied to ERP workflows. Assist with general service desk operations during non-peak ERP phases (queue monitoring, warm handoffs, and user support). Participate in after-hours or on-call coverage during critical project milestones such as testing and go-live stabilization. Requirements Experience supporting SAP S/4HANA environments, ideally with exposure to the Sales & Distribution (SD) module. Background in service desk or IT service management with the ability to troubleshoot functional SAP user issues. Familiarity with SuccessFactors or other SAP modules is a plus (not required). Strong communication skills and the ability to support business users in fast-paced rollout phases. Comfort working onsite 1-3 days per week in the Newark, DE area (with occasional support at nearby sites as needed). Availability for an anticipated contract duration of approximately 18 months, beginning early January.

Travel: Occasional Hours: 30-40 hours/week Hire Type: Long-term contract (possibility to convert full-time) Core Responsibilities: Providing routine support of the desktop environment by providing client support when required. Performing appropriate routine maintenance of desktop systems (ex: patching) to ensure reliable and secure performance, including but not limited to applying security patches, implementing version upgrades, etc. Participating in the resolution of technical problems and applying appropriate trouble-shooting skills and ensure best-practice steps are followed. Understanding of Group Policy, Application Deployment, and monthly desktop Operation System patching via InTune and Configuration Manager. Ensuring accurate execution of support procedures is followed by adhering to documented processes and procedures. Building relationships with clients to better support their needs. Must-Haves: Minimum of three years' experience in a technical support environment. Fundamental knowledge and experience with the ITIL framework (incident management). Fundamental knowledge of the desktop operating systems (Windows 10 and onwards). Fundamental knowledge of Microsoft InTune and Microsoft Azure. General desktop analyst skills. Experience in providing support to business users and fellow employees. Experience supporting remote locations. Customer relationship skills, demonstrated responsiveness, analytical thinking, problem solving, and planning skills are required. Good working knowledge of Microsoft Windows 10/11, Intune, Microsoft Office 365, Active Directory, Microsoft Endpoint Configuration Manager, Window Server and networking Hardware installation and support. Good understanding of computer workstation hardware and troubleshooting skills

Our client is seeking a Deskside Support Analyst to join their team! This position is located in Irving, Texas. Perform service, repair, and/or installation of computer products, including system hardware, parts management, software, and PCs Provide technical support to customers on operational and maintenance aspects of system equipment and serves as the customer contact Provide VIP support of mobile devices for both onsite and offsite executive staff Assist with laptop refresh of corporate devices Desired Skills/Experience: Associate degree in Computer Networking or 2+ years of related experience Prior help desk experience is preferred Can work and resolve most escalated tickets VIP/White Glove experience Prior iPhone support experience Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $65,000 - $70,000+. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Jenner & Block LLP is a law firm with global reach, with offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC. The firm is known for its prominent and successful litigation practice, global investigations practice, regulatory and government controversies work, and experience handling sophisticated and high-profile corporate transactions. Its clients include Fortune 100 companies, technology companies, large privately held corporations, emerging companies, Native American tribes, and venture capital and private equity investors. The American Lawyer has recognized Jenner & Block as the No. 1 pro bono firm in the United States 10 times. Overview The IT Department Summer Intern is responsible for assisting the Chicago technical support staff with the computer support of the [office name] attorneys and staff. This position reports to the Director of Technology Services\Local Technical Support Supervisor. Primary Responsibilities Setting up and installing computer hardware Setting up and monitoring video conferences Assisting users with basic computer problems and issues Performing basic computer testing and back-ups Supporting the other office technical support staff as needed Perform other related duties and assignments, as requested Experience with Windows 11, Apple Mac and VDI a plus. Experience with iPhone and iPhone app installation a plus. Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual's race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates. Jenner & Block is proud to offer a competitive total rewards package, including comprehensive health & well-being benefits and 401k profit sharing. The anticipated pay for this role is $20/hr. The actual offered rate for this position will be determined based on several factors, including qualifications and experience, geographic location, education, external market data, and consideration of internal equity.

We are in need of a SAP Support Specialist to provide front-line operational assistance for enterprise resource planning systems, ensuring stable day-to-day performance and smooth execution during major deployment events. This role works closely with project leadership, implementation partners, and the Service Desk to maintain system health, guide end users, and uphold support standards throughout the ERP lifecycle. Core Responsibilities ERP Issue Intake & Resolution Act as the initial point of contact for ERP-related incidents and service requests. Perform Level 1/2 troubleshooting, escalating issues according to ITIL/ITSM practices. Oversee inbound tickets in ServiceNow to ensure timely handling and adherence to support expectations. Testing, Cutover & Deployment Readiness Provide extended coverage during system testing, cutover activities, and launch periods. Engage daily with PMO teams and implementation partners to review transition plans, outstanding risks, and required dependencies. Conduct routine environment checks to verify system stability and availability ahead of key milestones. User Access & System Preparation Confirm users are properly provisioned with system accounts, authentication tools, and access resets. Validate workstation setup, device connectivity, and peripheral functionality associated with ERP-driven workflows. Documentation & Knowledge Transfer Create and update How-To guides, support documentation, runbooks, and knowledgebase articles. Equip the wider Helpdesk team with training on ERP procedures, common problems, and escalation paths. User Communications & Stakeholder Interaction Deliver clear updates regarding outages, known issues, changes, and progress during incident resolution. Provide on-site support during location rollouts, assisting with hardware and process-related questions. Operational Flexibility Participate in after-hours or on-call rotations during critical testing and deployment stages. Assist with general Helpdesk responsibilities during non-peak ERP periods, ensuring consistent queue coverage and warm transitions. Qualifications Experience supporting ERP applications; exposure to SAP S/4HANA is highly advantageous. Familiarity with ITIL/ITSM service management frameworks and enterprise ticketing tools such as ServiceNow. Strong interpersonal and communication skills with the ability to support diverse user groups. Ability to operate effectively in time-sensitive, high-visibility environments.

We are seeking an SAP Technical Support Specialist to join our client's team on an 18-month contract, providing hands-on support for SAP S/4HANA in a dynamic enterprise environment. This role blends ERP support, incident triage, knowledge management, and on-site hardware assistance. The ideal candidate has strong SAP troubleshooting skills and thrives in a fast-paced, customer-focused support setting. Responsibilities: Provide first-line SAP S/4HANA support, diagnosing and triaging ERP incidents. Manage and resolve tickets through ServiceNow, ensuring accurate documentation and timely follow-up. Build, maintain, and improve ERP knowledge articles to support end users and internal teams. Deliver on-site support (1-3 days per week) in Newark, DE, including hardware and workstation troubleshooting, device setup, and general site support. Collaborate with cross-functional teams to escalate and resolve complex SAP issues. Participate in after-hours and on-call rotations for critical production support. Requirements: Hands-on experience supporting SAP S/4HANA environments. Familiarity with ServiceNow or similar ITSM tools. Strong troubleshooting skills across both ERP systems and hardware/workstation support. Ability to write and maintain clear, user-friendly knowledge articles. Willingness to be onsite as required and participate in after-hours/on-call rotations.

Duration: Direct Hire Our client is seeking a Senior IT Systems Administrator with deep expertise across Microsoft SharePoint Online, Power Platform, and SQL-based Data Lake environments. This role serves as a critical member of the Web & Enterprise Applications team, leading system design, configuration, implementation, and governance for enterprise collaboration and data management solutions. The ideal candidate will be a technical subject matter expert capable of bridging IT and business needs - driving automation, modernization, and governance initiatives within Microsoft 365 and Azure ecosystems. Key Highlights Lead architecture, administration, and governance of enterprise SharePoint Online and Power Platform environments. Oversee implementation and optimization of SQL-based Data Lakes, including schema design, ingestion pipelines, and T-SQL optimization. Design, develop, and deploy Power Apps, Power Automate workflows, and Dataverse integrations. Serve as the primary contact for system analysis, design, and delivery of new solutions supporting collaboration and data accessibility. Partner with business analysts and project managers to gather requirements, conduct systems analysis, and translate business needs into technical solutions. Enforce governance, compliance, and lifecycle management policies across Microsoft 365. Provide training, support, and mentorship to “citizen developers” and business users adopting Power Platform tools. Collaborate globally to ensure adherence to privacy, compliance, and Works Council standards. Core Responsibilities: Data Lake / SQL Support Architect and optimize SQL-based Data Lake solutions (Azure Synapse, Data Factory, etc.). Develop and maintain T-SQL queries, stored procedures, and pipelines to ensure reliable data ingestion and quality. Support data modeling, schema design, and metadata strategies in partnership with data engineering teams. Power Platform (Power Apps & Power Automate) Build, deploy, and manage model-driven and canvas apps with scalable workflows. Oversee Power Platform environment administration including DLP policies, user roles, and governance. Provide training and technical review for Power Platform solutions developed by citizen developers. SharePoint Online (Admin / Architect Level) Design SharePoint Online architecture (hub sites, metadata structures, permissions). Modernize legacy SharePoint environments and implement SPFx, PowerShell, and PnP customizations. Manage tenant configuration, compliance, lifecycle management, and integrations. Governance & Strategy Define and enforce Microsoft 365 governance policies and security frameworks. Serve as a subject matter expert for transformation initiatives involving Microsoft technologies. Ensure solution scalability, security, and alignment with IT and business objectives. Qualifications: Education & Experience Bachelor's degree in Information Technology, Computer Science, or related field (advanced degree preferred). 8-15 years of enterprise IT experience specializing in SQL, SharePoint, and Power Platform. Proven success architecting and administering large-scale Microsoft 365 environments. Hands-on expertise with SQL Server, Azure Data Factory/Synapse, and advanced T-SQL optimization. Proficiency in SharePoint Online, PnP PowerShell, and solution architecture. Advanced experience designing and implementing Power Apps, Power Automate, and Dataverse solutions. Experience leading quality assurance, change management, and documentation processes. Familiarity with Windows Active Directory, .NET, HTML5, Drupal, and web content management systems is beneficial. Excellent communication, problem-solving, and cross-functional collaboration skills. Preferred Certifications Microsoft Certified: Power Platform Solution Architect Expert Microsoft Certified: Azure Data Engineer or Solutions Architect Microsoft 365 Certified: SharePoint Administrator Associate or Teams Administrator Associate ITIL, PMP, or TOGAF certifications (preferred but not required) Work Environment & Physical Requirements Full-time, onsite in Houston, TX (Monday-Friday, first shift). Typical office environment with occasional exposure to manufacturing settings requiring PPE. May occasionally require lifting up to 25 lbs and infrequent travel for project collaboration or training. Additional Details Start Date: Targeting December 2024 Residency Requirement: Must be authorized to work in the United States. Only U.S. citizens and Green Card holders will be considered. EEO Policy Allied Resources complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Allied Resources does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity or expression, disability, veteran status, or other status protected by law.

CNM LLP is a technical advisory services firm that works with the top local talent on the most comprehensive and intriguing projects for discerning clients ranging from start-ups to closely held mid-market companies to large multi-national Fortune 1000 firms. The CNM reputation is built upon a foundation of professional excellence and trusted relationships and is recognized nationally for commitment to excellence. Employees value the open and honest environment, consistent focus on work life balance and an outstanding culture that is difficult to find anywhere else in the professional services industry. This unwavering attention to providing an exceptional work environment has enabled CNM to be recognized as a Great Place to Work for three consecutive years, as well as one of the Best Places to Work in Los Angeles and Orange County. We are currently searching for a Manager to join our high performing IT Internal Audit Advisory team in Los Angeles. We offer a hybrid (remote/onsite) work environment that will allow you to continue working with the flexibility that they have grown accustomed to over the past year, while also continuing to provide onsite service to our fantastic clients. There is local travel throughout Los Angeles only. Responsibilities Creating system narratives, identifying key controls, and concluding on design and operating effectiveness of key controls Assist on the follow IT Internal Audit projects ( IT Strategy, Infrastructure Audits, Data Governance, Configuration Management) Advanced knowledge of recognized technology frameworks (COBIT, ITIL, FFIEC, etc.) Manage project teams to review and evaluate IT environments, risks, internal audit projects, and compliance Experience supporting clients in a co-sourced or fully outsourced IT Internal Audit team Manage project teams to review and assess IT environments, risks, internal audit projects, and compliance for companies that range from newly public high growth entities in rapidly changing environments to the largest entertainment and public companies. Ensure that our people and teams come first and that our exceptional culture continues to grow our people, providing opportunities for advancement for all team members Lead, develop, mentor and train teams Recommend internal control solutions that balance client resource constraints with the need to mitigate risk Maintain and build strong, collaborative client relationships Demonstrating clear and concise writing, and verbal skills to communicate complex issues in simple terms to clients and team members Producing quality deliverables evidenced through the need for minimal review time accurate review notes Respond to client needs and balance competing priorities with minimal client disruptions, while maintaining project progress Qualifications BA/BS in Information Systems, Computer Science, Accounting, Business, Finance, Economics, Mathematics, Sciences, Engineering or related Minimum 5 IT Audit in professional services(Big 4 or mid-tier firm) Strong experience with IT Internal Audit Demonstrated track record in delivering internal audit advisory engagements to Financial Services clients within a professional services capacity is highly preferred Proficient in assessing IT general controls, IT application controls, key reports, and SOC reports Desire to pursue CISA, CIA, and/or CISSP (we compensate and reward for attaining these certifications) Familiar with industry research boards, standards, and frameworks, (IIA, PCAOB, AICPA, COSO, etc.) Able to think critically, maintain logical thought processes, and distill data effectively Excellent documentation and written skills, as well as exemplary verbal communication skills Pay and Benefits 40-hour work week Training events to ensure CPE compliance Medical, Dental, Vision Plans 401(k) match PTO: 15 days accrued per year Company paid holidays, including company shutdown the week between Christmas and New Years 3 wellness days Various opportunities for peer engagement: quarterly huddles, happy hours, summer and a holiday party Monthly mobile reimbursement Reimbursement allowances: flex, technology, and health and wellness Fully stocked kitchen Overtime bonus and Performance bonus in addition to the base pay CNM LLP offers an excellent base, bonus and incentive compensation package. The benefits package is designed to meet an employee's needs regardless of the stage an employee is at including medical, dental, paid maternity and parental leave, 401(k) with match and flexible spending accounts for employees and dependents. We offer training that assists employees in reaching their career goals and, in addition to a regular paid time off policy, we also offer an extra five days off between Christmas and New Year holidays annually for firm-wide shut down. CNM believes in social interaction and networking and employees participate in unbelievable social events each summer and winter. The firm also supports employees offering an annual technology bonus, health and wellness bonus, monthly cell phone reimbursement, fully stocked kitchens with food, drink and snacks and much, much more. Please reach out to our talent team and we will walk you through why you deserve a career with CNM LLP. Please note: all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Hi Professionls, We are hiring for an IT Data Specialist role, an FTE position with client Mphasis. If you are interested, then kindly drop your resume to sumaiya.iqbal@avanceservices.us/ ************ Here are a few quick details about the role: Job Title: IT Data Specialist Location: Mount Laurel, New Jersey Experience: 10+ years Job Type: Permanent Job Description Minimum of 7 - 10 years of experience working in a financial institution, preferably in a Global Bank Minimum of 7 -10 yrs of working experience in PL/SQL, including query optimization, stored procedures, and indexing (Preferably in Oracle based tools) Understanding of the Compliance domain and concepts i.e., Anti-Money laundering (AML), Know your Customer (KYC), Customer Risk Rating etc. is a must Minimum of 7 years of experience in data (data lifecycle, data governance, data quality, Metadata, Data issue resolution and other data concepts) Experience with Informatica ETL Tool is a must Minimum of 3 years of experience in System testing, Data Issue - Exception Management and resolution Regards, Team Lead, Sumaiya Iqbal

IT Support Technician Contract Duration: 12 months, with potential to extend or convert We are seeking a hands-on Support Technician to provide IT support in the Tulsa area. This is a great opportunity for a go-getter who thrives in a fast-paced environment, enjoys working independently. On-call and occasional weekend work may be required. Key Responsibilities: Provide end-user support for 70+ users, including Windows desktops, laptops, mobile devices, and tablets Deliver conference room support and A/V troubleshooting for in-person and hybrid meetings Perform light server support including racking, cabling, and basic configuration tasks. Monitor and troubleshoot local network connectivity issues Provide technical support for control room operations (experience highly preferred) Handle ticketing, escalations, and direct user requests efficiently with excellent communication Collaborate with remote IT teams for escalation and enterprise system support Required Skills: 1-3+ years of Desktop Support experience Strong troubleshooting skills for desktops, laptops, and mobile devices (MDM) Networking support and troubleshooting experience Excellent communication and customer service skills Desired Skills: Experience with control room technology support Prior field tech or multi-site support experience Strong ownership mindset and ability to work independently

first PRO360 is seeking an HRIS Administrator for a 1-3 month contract to assist with a software implementation. **NO C2C candidates** Only LOCAL candidates will be considered. Scope: Company is transitioning from UKG to Workday. We need to ensure data and documentation are properly loaded into Workday. The ideal candidate will have basic HRIS experience, as well as someone who has general systems and technical experience with Workday. Location: Atlanta GA (Buckhead area) In office: Mon, Tues, Thurs (2 remote days)

About the Company At the Pac-12, we are passionate about sports and technology! As part of our team, you will play a key role in driving the engineering operations and technology initiatives that power our business. About the Role We are seeking a highly skilled and motivated Sr. Lead IT/Systems Administrator to oversee and optimize our company's IT infrastructure, ensuring it meets the needs of our growing business. This role is perfect for an experienced, hands-on IT leader who thrives on technical challenges, strategic planning, and leading teams to success. You will be responsible for designing, implementing, and maintaining complex IT systems, ensuring stability, security, and performance. The Sr. Lead IT/Systems Administrator will work closely with senior leadership to align IT strategies with business objectives while fostering a collaborative and innovative environment within the IT team. The ideal candidate will be well versed in multiple operating systems, including Windows, Mac, and Linux, and have strong expertise in SQL and Proxmox virtualized environments. They will be a hands-on leader with a collaborative, “let's do it together” attitude, committed to elevating the IT and Systems team. Experience with SentinelOne, NinjaOne, and JAMF is a strong plus. RESPONSIBILITIES Leadership & Team Management: Lead and mentor a team of IT support technicians and systems administrators, ensuring they have the resources, guidance, and training to grow and excel. Champion a collaborative and high-performance culture within the IT department, encouraging knowledge sharing, innovation, and growth. IT Infrastructure & Operations Management: Oversee the design, implementation, and maintenance of the company's IT infrastructure, ensuring network availability, reliability, and scalability. Manage system and server administration (Windows/Linux), SQL databases, cloud services, virtualized environments (e.g., VMware, Proxmox), and Mac environments. Ensure a secure, stable, and efficient IT environment by proactively identifying potential issues and implementing solutions. Maintain oversight of all IT assets, including hardware, software, and cloud services. Develop and maintain disaster recovery and business continuity plans to safeguard business operations. Strategic Planning & Project Management: Collaborate with senior leadership to develop and implement IT strategies that align with the company's overall business objectives. Oversee IT projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget. Develop long-term technology roadmaps, recommending improvements and upgrades to ensure the IT environment is future-proof and scalable. Manage and optimize IT budget, ensuring efficient allocation of resources and cost-effective solutions. Security & Compliance: Ensure that IT systems are secure, compliant with industry standards, and adhere to data protection regulations. Develop and enforce IT security policies, implementing robust security measures such as OS firewalls, encryption, and intrusion detection. Conduct regular security audits and risk assessments to identify vulnerabilities and mitigate risks. Stay current with industry trends and evolving cybersecurity threats, ensuring the organization is always protected. Vendor & Stakeholder Management: Manage relationships with external vendors, service providers, and contractors, ensuring service level agreements (SLAs) are met and costs are controlled. Lead negotiations and procurement for IT services, equipment, and software. Collaborate with other departments and business units to understand and support their technical needs. User Support & Training: Oversee the development and delivery of IT training programs to enhance user knowledge and improve system efficiency. Ensure the IT helpdesk provides high-quality, timely support for all staff across various technical issues. Ensure documentation and knowledge bases are continuously updated to support end-user training and troubleshooting. QUALIFICATIONS Education: Bachelor's degree in Information Technology, Computer Science, or related field. Experience: 8+ years of experience in IT operations, with a minimum of 2-4 years in a senior technical role overseeing infrastructure and systems management. Proven expertise in managing large-scale IT infrastructure, including networks, servers (Windows/Linux), virtualization platforms (VMware, Proxmox), cloud technologies (AWS, Google Cloud), and database management. Demonstrated ability to design, implement, and support highly available, secure, and scalable IT systems. Strong background in IT security and risk management, including experience with firewalls, VPNs, intrusion detection systems, and encryption technologies. Proven success in managing IT budgets, resources, and complex projects. Technical Skills Solid understanding of networking protocols (TCP/IP, DNS, DHCP) Expertise in systems administration, including Windows Server, Linux, Mac and cloud environments. Experience with database management (MSSQL Server). Proficiency with cybersecurity tools, practices, and frameworks (e.g., firewalls, endpoint protection, SIEM, SentinelOne). Soft Skills: Exceptional leadership and team management skills, with the ability to motivate and develop high-performing teams. Strong problem-solving, analytical, and troubleshooting abilities. Excellent verbal and written communication skills, able to translate technical concepts to non-technical audiences. Strong project management skills, able to prioritize and manage multiple projects simultaneously. Results-oriented with a proactive, “can-do” attitude. Preferred Qualifications: Relevant certifications such as CompTIA Network+, Security+, Microsoft Certified: Windows Administrator, AWS Certified Solutions Architect, PMP, or ITIL. Experience with broadcast technologies (e.g., playout automation, video servers, MAM, streaming protocols) is a plus. WORKING CONDITIONS: Primarily office-based in San Ramon, CA with occasional remote work flexibility. Evening or weekend work for system maintenance, upgrades, or emergency support. Evening or weekend work to provide IT and systems support for scheduled live productions. Limited travel to other company locations may be required. COMPENSATION The exact salary will depend on the successful candidate's, relevant skills, experience, and qualifications. PAC-12 OVERVIEW The Pac-12 stands at a defining moment in its history. Founded in 1915, the league's rich legacy of athletic and academic excellence spans over 100 years. Supported by world-class service and empowerment, Pac-12 student-athletes have earned more than 500 NCAA team championships. Now with a renewed and bold vision for its future, the Pac-12 has undergone significant transformation on its journey to launching a new collegiate athletics conference, custom-built for both the modern-day student-athlete and an evolving college sports landscape. Under the leadership of Commissioner Teresa Gould, the Pac-12 embarks on creating a new legacy, composed of nine member universities, a one-of-its-kind and state-of-the-art broadcast production facility in San Ramon, CA., and a reimagined commercial enterprise that is uniquely positioned to drive strategic partnerships, brand enhancement, revenue generation and other growth opportunities to unlock new and lasting value for both its member universities and its student-athletes. Currently composed of Oregon State University and Washington State University, the league will welcome seven new full members beginning with the 2026-27 season, including Boise State University, Colorado State University, California State University, Fresno, Gonzaga University, San Diego State University, Texas State University and Utah State University. ```

Stable and growing company has an immediate need for a Deskside Support Technician. In this role, you will work as the go-to IT person for a small regional office while also supporting the overall ticket queue company-wide. Much of this work is hardware support, including the ability to deploy, support and troubleshoot hardware (PC's, laptops, printers), AV equipment, support the phone system, and more. This is a great opportunity to work at a reputable company. This company offers full benefits, weekly telecommute options, competitive salaries, casual dress around the office, 401K matching, and much more! Requirements: 3+ years of IT Deskside support experience level 1 and level 2 - laptops, desktops, printers, phones, remote access systems, etc. Excellent phone and deskside etiquette. Solid foundation and understanding around MS Suite, LAN and WAN, IT hardware including PC's, Laptops, and Printers. Pluses - Adobe, phone support, video conference equipment support; Office 365 experience.

Hello Job Seekers, Hope you are doing well. I am Mohit Saini from Pride health and hiring for the below mentioned roles, Please let me know if you are available or looking for a job change. Please refer your friends/colleague if you are not looking for this opportunity. Job Title: Desktop Support Technician Location - Manhattan NY 10065 Shift- Mon-Fri, 9 AM to 5 PM Rate Range - $22 to $25 Per hour 6 Months (Contract) with possible extension Responsibility: At least 1 yr exp in a computer support is required & tech support exp. Must have strong customer service skills, good communication. Ability to earn quickly and new technologies. Able to work in a team environment as well as being self-motivated. Minimum of 1-2 years of tech support exp required. Support 466 Lex Ave: customer service, hardware deployments, mobile phone deployments, application installs, wire management ,inventory control, Techstop. Bachelors in Computer Science is must. Thanks & Regards, Mohit Saini Team Lead, EST **************************** *****************************************************

Job Family: Data Science Consulting Travel Required: Up to 10% Clearance Required: Active Top Secret (TS) What You Will Do: As part of Guidehouse's Technology - Platforms - UiPath team, you will work on high-impact and high-visibility projects, helping to shape not only Guidehouse's current business, but its long-term strategy. Build the future of Intelligent Automation as part of the Platforms Center of Excellence (CoE). The CoE is a unique team within Guidehouse, focusing on solving our client's most critical challenges using RPA, Microsoft Power Platform, and AI. The CoE works on a wide variety of projects; from helping clients get started on their automation journey, to implementing and scaling full grown RPA programs, to combining advanced technologies such as AI and machine learning with RPA to create cognitive automations that are able to complete tasks that would not be possible for RPA alone. As an RPA Program Manager and RPA (Robotic Process Automation) SME, you'll be a critical member of a growing team with great opportunities to learn and advance your career. You will support internal and external customers, engaging at a high-level with other consulting professionals and clients. You'll be responsible for all aspects of implementing automation solutions from requirements gathering and process documentation to developing, testing, and deploying solutions. What You Will Need: U.S. Citizenship required and an active Top Secret Local to Huntsville, AL Bachelor's degree is required Minimum of TEN (10) years of experience with FIVE (5) of those focused on focused on RPA implementation; Experience leading RPA projects Expert in RPA lifecycle to include assessing use cases, gathering requirements, building, testing, and deploying Experience interacting with and presenting to client leadership Experience identifying developer roadblocks and resolving, either on your own or working with clients Experience building strong client relationships Experience overseeing solution architects, SMEs, developers, and business analysts to drive the delivery of automation solutions Experiencing driving the successful delivery of automation solutions Experience with automation software such as UiPath, Blue Prism, or Automation Anywhere Ability and desire to work on a fast-paced, technical team that is constantly growing and taking on new challenges; Effective communication to various audiences (including various levels of management and external clients) in a professional environment; Strong written and verbal communication, including the ability to communicate clearly about technical issues Experience working within an automation Center of Excellence; Experience working within a governance model; What Would Be Nice To Have: Active TS/SCI Experience with Microsoft Power Platform Tools Experience working with Blue Prism; What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

IT Administrator Our client is seeking an IT Administrator to support and maintain the daily technology operations across multiple locations, ensuring systems remain secure, reliable, and responsive to business needs. This role plays a critical part in end-user support, infrastructure stability, and continuous improvement of IT services. IT Administrator Responsibilities Oversee and maintain day-to-day IT support operations across the organization. Provide timely technical support to end users by troubleshooting hardware, software, and network issues. Perform system updates, user account provisioning, and planned preventative maintenance. Configure, support, and maintain Windows Server environments (2016-2024) to ensure optimal performance and reliability. Monitor and maintain phone, security, and related communication systems. Support data protection efforts through backup, recovery, and disaster preparedness activities. IT Administrator Qualifications 5+ years of experience in IT administration, systems engineering, networking, or a closely related technical field. Strong working knowledge of Microsoft Office applications, including Outlook, Word, Excel, Teams, and Visio. Experience with cybersecurity tools, best practices, and security protocols. Hands-on experience with backup/recovery solutions and disaster recovery planning. Excellent troubleshooting, analytical, and problem-solving skills. Strong written and verbal communication skills with the ability to work cross-functionally. Ability to manage multiple priorities simultaneously with a high level of accuracy and attention to detail. Familiarity with VoIP phone systems is preferred; training is available for the right candidate. Self-motivated and adaptable in a fast-paced environment with frequent interruptions. Bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred. Industry certifications such as MCSE, Network+, Security+, or CompTIA are preferred. Flexibility to work occasional off-shift hours as business needs require.

Job Title : Technical Support Engineer (NO C2C) Duration : 12 Months contract with possible extension Key Responsibilities: What you get to do in this role: The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues. Your responsibilities: Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Learn & Deliver training on the new products. Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Personal commitment to quality and customer service. Frontend browser debugging experience required. In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible.