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Work From Home Chester, MD jobs

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  • Remote Legal Expert - AI Trainer

    Superannotate

    Work from home job in Bowie, MD

    In this hourly, remote contractor role, you will review AI-generated legal analyses and/or generate expert legal content, evaluating reasoning quality and step-by-step issue-spotting while providing precise written feedback. You will assess answers for accuracy, clarity, and adherence to the prompt; identify errors in legal methodology or doctrine; fact-check citations and stated rules; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your legal expertise directly helps improve the world's premier AI models by making their legal reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor's degree (or higher) in Law (JD/LLB), Legal Studies, Public Policy, or Political Science, with strong grounding in Constitutional Law, Contracts, Torts, Criminal Law, Civil Procedure, and Regulatory/Administrative Law. • 5+ years of professional experience in Law, Legal Studies, Public Policy, or Political Science. • Strong legal reasoning and issue-spotting skills, including statutory interpretation, case analysis, and translating facts into elements and defenses. • Fluent in compliance concepts, rights & obligations analysis, and policy frameworks; able to identify missing facts and assumptions that change outcomes. • Exceptional attention to detail when checking rule statements, citations, jurisdictional relevance, procedural posture, and logical consistency; Minimum C1 English proficiency. • Able to write clear, structured feedback that explains errors and the correct reasoning path without unnecessary verbosity. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, expert review, legal editing, or QA is strongly preferred.
    $58k-99k yearly est. 1d ago
  • Remote Medical General Expert - AI Trainer

    Superannotate

    Work from home job in Annapolis, MD

    In this hourly, remote contractor role, you will review AI-generated medical responses and/or generate expert healthcare content, evaluating reasoning quality and step-by-step clinical problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify errors in clinical methodology or conceptual understanding; fact-check medical information; write high-quality explanations and model solutions that demonstrate correct reasoning; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your healthcare expertise directly helps improve the world's premier AI models by making their clinical and public-health reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor's degree (or higher) in Medicine (MD/DO), Nursing, Public Health (MPH), Health Sciences, or Allied Health, with strong grounding in Epidemiology, Clinical Medicine, Healthcare Systems, and Patient Care. • 5+ years of professional experience in Nursing, Public Health, Health Sciences, or Allied Health. • Confident in clinical reasoning (differential diagnosis, risk stratification, red-flag recognition) and explaining why a conclusion follows from the evidence. • Strong understanding of disease processes, patient care concepts, public health principles, healthcare systems, and medical terminology. • Exceptional attention to detail when fact-checking medical content and identifying unsafe assumptions, missing contraindications, or misinterpretation of tests; Minimum C1 English proficiency. • Comfortable evaluating answers for internal consistency (timelines, physiology, dosing logic), appropriateness for setting (ED vs outpatient), and patient safety implications. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, clinical documentation review, utilization review, or healthcare editorial QA is strongly preferred.
    $31k-56k yearly est. 1d ago
  • Customer Service Representative - 50k-60k/Year - Work From Home

    Spade Recruiting USA

    Work from home job in Cape Saint Claire, MD

    We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance
    $28k-36k yearly est. 60d+ ago
  • Work from Home - Need Extra Cash??

    Launch Potato

    Work from home job in Annapolis, MD

    Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
    $21k-42k yearly est. 1d ago
  • Work from Home Sales: Immediate Opportunity

    The Semler Agency

    Work from home job in Bowie, MD

    Now Hiring - Work From Home with Purpose | The Wilson Agency Are you ready for an opportunity where you can work from home, create your own schedule, earn uncapped income, and make a real impact in people's lives? At The Wilson Agency, we're an independent, faith-driven agency dedicated to helping families protect what matters most - while empowering motivated individuals to build successful, flexible businesses from home. Why This Opportunity Is Different This is a 1099 independent contractor opportunity - not a traditional hourly or salary job. It's ideal for self-motivated people who want: ✅ Freedom to set your own hours ✅ Work-from-home flexibility ✅ Unlimited earning potential (commission-based - no cap) ✅ Step-by-step mentorship and training ✅ A mission that matters - protecting families and building legacies ✅ A team rooted in faith, integrity, and service What You'll Do Meet virtually with families via phone or Zoom to understand their needs and recommend life insurance, mortgage protection, and wealth-building plans. Educate families on living benefits, debt-free life, final expense, and retirement strategies. Follow up with leads provided by our system and develop long-term client relationships. Submit applications, work with underwriting, and help families secure coverage. Plug into weekly training calls, personal development, and mentorship from experienced leaders. Who Thrives at The Wilson Agency Self-starters who want to control their time and income. Servant-hearted people who care about making a difference. Driven learners who are willing to follow a proven system. Those who value faith, family, personal growth, and financial freedom. Requirements Must be 18+ and eligible to work in the U.S. Basic computer skills, reliable internet, and a quiet workspace. Strong communication and a heart to serve others. Life & Health Insurance License (or willingness to obtain - we'll guide you through it). Compensation 💼 100% commission-based - no cap on earnings 💰 Average active agents earn $35K-$85K+ in their first year, depending on effort, consistency, and time invested. 📈 Leadership and agency-building opportunities available for those who want to create passive, recurring income. Important Earnings Disclaimer No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same results. Your success will depend on several factors: your work ethic, ability to follow our training system, engagement with our leads, and the insurance needs in your chosen market. Ready to Apply? If you're ready to take ownership of your time, income, and future - we'll make the next step simple. Apply or request more info We'll send a few short videos about our agency and culture Schedule a brief Zoom call to see if this is the right fit for you
    $35k-85k yearly Auto-Apply 52d ago
  • Help Desk Specialist

    Patriot 4.3company rating

    Work from home job in Annapolis, MD

    Patriot, LLC is looking for a Helpdesk Specialist to join our team for support at the on-site location in Annapolis Junction, MD. Telework is not permitted. Requirements: This position includes flexible shift work that rotates based on customer needs, offering exposure to a range of schedules, including On-site five days per week in Annapolis Junction, MD. Active Secret Clearance required. Due to contract parameters, U.S. Citizenship, without dual citizenship, is required. 3+ years of relevant experience (up to 2 years of experience may be substituted with education) Participation in a rotational on-call schedule is required. Candidates must reside within a commutable distance for daily onsite work and on-call requirements. This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule. This role supports a 24x7 Operations Center. All candidates must be willing and able to perform up to 12-hour shifts, including weekends and holidays, on a rotating basis throughout the year. Responsibilities Provide frontline support for user-reported issues related to hardware, software, networking, telephony, and user account access. Log, track, and resolve incidents using the government-provided trouble ticketing system. Respond to calls and emails, provide timely updates to users, and close tickets upon confirmation of issue resolution. Escalate unresolved issues following the approved Escalation Plan. Support the use of COTS/custom applications, peripheral devices, and backup systems. Document daily operational activities and participate in status reporting. Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law. Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. To request accommodations for the application process please contact ******************* or call ************. About Patriot LLC: Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers. In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve. In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design. In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas. As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms. Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available. As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement. Company website: ************************** Company address: 9520 Berger Road Suite 212 Columbia MD 21046
    $47k-70k yearly est. Auto-Apply 60d+ ago
  • OUTREACH COORDINATOR-CONTRACT

    Hizwill Inc.

    Work from home job in Glen Burnie, MD

    The Outreach Coordinator plays a vital role in connecting our Mental Health Agency with the community, fostering relationships, and promoting our programs and services. This position is responsible for developing outreach strategies, client acquisition, and enhancing public awareness of our initiatives. The ideal candidate will possess strong leadership skills, a background in public health or social work, and a passion for community engagement. Responsibilities Develop and implement outreach programs that align with organizational goals and community needs. Manage and supervise volunteers, ensuring they are trained and effectively engaged in outreach activities. Conduct public speaking engagements to promote programs and raise awareness about addiction counseling and public health issues. Oversee project management tasks to ensure timely execution of outreach initiatives. Utilize marketing strategies to enhance visibility through social media management and community events. Collect and analyze data to evaluate the effectiveness of outreach efforts and report findings to stakeholders. Collaborate with local organizations for fundraising opportunities and community partnerships. Provide administrative support related to outreach activities, including recruiting volunteers and managing schedules. Teach workshops or informational sessions related to addiction counseling or public health topics as needed. Recruit new clients/patients into the Agency. Qualifications Experience in volunteer management or supervising teams, particularly in Mental Health is preferred. Strong public speaking skills with the ability to engage diverse audiences. Background in marketing is highly desirable. Proficiency in social media management for outreach purposes. Knowledge of addiction counseling principles and practices is a plus. A degree in social work, public health, or a related field is advantageous but not mandatory. Demonstrated leadership abilities with a commitment to community service and engagement. Previous experience in fundraising or administrative roles will be considered an asset. We encourage candidates who are passionate about making a difference in the community to apply for this rewarding position as an Outreach Coordinator. Job Type: Contract Work Location: Hybrid remote in Glen Burnie, MD 21061 Flexible work from home options available.
    $41k-59k yearly est. 11d ago
  • Technical Lead - Managed Services (Remote)

    Cognizant 4.6company rating

    Work from home job in Annapolis, MD

    **_*Please note this role is not able to offer visa transfer or sponsorship now or in the future_** As a **Technical Lead - Managed Services** you will make an impact as the primary point of contact for all domain-related queries and issues. You will be a valued member of the team and work collaboratively with management, team members and client. In a Managed Services environment, the technical lead acts as the bridge between Level 1/2 support teams and the core engineering/development teams. Primary goal is ensuring system stability, rapid incident resolution, and continuous operational improvement for the Digital Commerce platform. Below is a breakdown of day-to-day responsibilities, categorized by function, specifically tailored to the Spring Boot (GCP) and Adobe Experience Manager (AEM) stack. We believe **remote** is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, if this is a hybrid position, it will require 3-4 days a week in the client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. **Location:** **Remote** **Role & Responsibilities:** **Incident & Problem Management** + High-Severity Incident Command: Lead technical troubleshooting for P1/P2 incidents. You are the "go-to" person when the site goes down or checkout fails. + Root Cause Analysis (RCA): Conduct deep-dive investigations into recurring issues. + Tech Specifics: Analyze Spring Boot logs (via Splunk/ELK/Cloud Logging) to trace 5xx errors. Investigate Kafka dead-letter queues to find stuck orders or failed messages. **Database Troubleshooting:** + Query MySQL to verify transactional integrity (e.g., "Why did the order status not update?"). + Inspect MongoDB collections for product catalog inconsistencies. + SLA Management: Ensure response and resolution times meet the contractual Service Level Agreements (SLAs). **Application & Infrastructure Monitoring** **Proactive Health Checks:** · Monitor GCP dashboards (Stackdriver/Cloud Monitoring) for CPU spikes or memory leaks in microservices containers · Check Redis hit/miss ratios to ensure caching is effective and not causing latency **Batch Job Supervision:** · Monitor Spring Batch jobs (usually nightly or intra-day) for inventory syncs or pricing updates. Rerun failed steps and fix data anomalies preventing completion. **AEM & Content Sync:** · Monitor the replication agents between AEM (Author/Publish) and the commerce engine. Ensure content fragments (images, banners) are rendering correctly on the Node.js front end. **Release, Deployment & DevOps** · Release Gatekeeping: Review deployment plans before they go to production to assess risk. CI/CD Pipeline Support: · Troubleshoot Jenkins build failures · Assist with Git merge conflicts or branching strategies during hotfix creation · Configuration Management: Manage environment variables and secrets in GCP (Secret Manager) or Spring Cloud Config to ensure lower environments match Production configurations where appropriate **Continuous Improvement & SME Activities** Knowledge Management: Create and update "Runbooks" and Knowledge Base (KB) articles for L1/L2 support teams (e.g., "How to restart the Apache web server safely" or "Steps to clear the AEM Dispatcher cache"). · Performance Tuning: · Identify slow API endpoints in Spring Boot. · Recommend index improvements for MySQL or MongoDB based on slow query logs. · Capacity Planning: Review traffic trends (e.g., upcoming holiday sales) and recommend scaling strategies for GCP pods **Vendor Transition & Knowledge Transfer:** Actively participate in the handoff process from the outgoing vendor, ensuring comprehensive understanding and documentation of existing data pipelines, configurations, and support procedures. + Identify potential legal risks and develop strategies to mitigate them. + Conduct regular audits to ensure ongoing compliance and process efficiency. **Required Skills:** + Minimum of 12 years relevant work experience + **Primary required Tech Stack:** Spring boot Micro services, Spring batch, Node.js + **Secondary required Tech-Stack:** Apache, Redis, Mysql, MongoDB, Kafka, Git, Jenkins, Adobe Experience Manager. Applications will be accepted until **01/13/2026** The annual salary for this position is between **$100,890 - $186,500** depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: · Medical/Dental/Vision/Life Insurance · Paid holidays plus Paid Time Off · 401(k) plan and contributions · Long-term/Short-term Disability · Paid Parental Leave · Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $100.9k-186.5k yearly 12d ago
  • Supervisor Customer Service Management

    Cardinal Health 4.4company rating

    Work from home job in Annapolis, MD

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other patient services. + Collaboratively oversees daily operations for an inbound and outbound patient access support team of 70+ team members + Ability to maintain development/training goals for team members in a 100% remote setting + Responsible for creating and maintaining Standard Operating Procedures and work instructions specific to the program. + Responsible for conducting weekly, monthly, and quarterly reviews of program metrics and reporting out results to senior leadership + Responsible for testing/solutioning/approving program changes including those related to Information Technology, platform upgrades and modifications to program business rules + Handles creation, editing, and approval of employee timecards in accordance with time-keeper manager responsibilities in addition to other standard HR responsibilities as a people leader + Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching and feedback on both performance improvement and goal setting + Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues + Effectively manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager + Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills **_Qualifications_** + Bachelor's degree or equivalent work experience preferred + 3-5 years of experience in related field preferred + Previous management experience preferred + Strong communication and presentation skills + Commitment to the continued development of oneself and team members **_What is expected of you and others at this level_** + Coordinates and supervises the daily activities of operations + Administers and executes policies and procedures + Ensures employees operate within guidelines + Decisions have a direct impact on work unit operations and customers + Frequently interacts with subordinates, customers, and peer groups at various management levels + Interactions normally involve information exchange and basic problem resolution + Consistently demonstrate the Cardinal Health values (What we value): + Integrity - We hold ourselves to the highest ethical standard + Accountable - We bring passion, determination, and grit to deliver on our commitments + Inclusive - We embrace differences to drive the best outcomes + Mission Driven - We serve the greater goal of healthcare + Innovative - We develop new ways of thinking, operating, and serving customers + Regularly practice the Cardinal Heath behaviors (The way we act): + Invites curiosity + Builds partnerships + Inspires commitment + Develops self and others **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $66,500 - $94,900 **Bonus eligible: No** **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** **02/09/2026** *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $66.5k-94.9k yearly 18d ago
  • Federal Account Manager

    Logitech 4.0company rating

    Work from home job in Annapolis, MD

    Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. **Travel Requirements:** + This role requires up to 50% travel for internal meetings, industry conferences (as required/needed), and on-site customer visits to strengthen partnerships. **The Team and Role:** Logitech is looking for a dynamic **Federal Account Manager** who will be responsible for driving strategic, high-value federal modernization and technology integration initiatives across US Federal agencies. You will focus on driving high-impact technology and modernization initiatives within major US Federal Government agencies to insure critical mission outcomes. Success is possible through the practice of an innovative mindset and the ability to utilize abstract approaches to solve complex, large-scale challenges via leveraging cutting-edge technologies. You are the type of person who is able to drive solutions and influence others through your strong technical expertise, strategic vision, and a deep understanding of public sector needs and procurement processes. **Your Contribution:** **Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you'll need for success at Logitech.** In this role you will: + Meet and exceed revenue goals by driving new business and expanding current accounts. + Drive federal sales initiatives to enhance technology adoption, infrastructure modernization, and solution integration across Federal agencies. + Serve as a knowledgeable resource on technologies that address federal mission objectives, applying technical knowledge to guide decision-making. + Collaborate with key stakeholders within federal agencies to design and implement optimized solutions for technology platforms. + Develop customized solutions that meet mission-critical objectives for technology integration and enterprise-level solution deployment. + Broaden technical expertise to align with emerging federal IT trends while achieving agency operational and policy objectives. + Build and manage a robust pipeline through disciplined prospecting, engagement, and account planning. + Evaluate operational risks and expand business strategies to support federal activities efficiently and securely. + Collaborate across internal cross-functional teams to align company product platforms with broad agency goals and mission-critical objectives. + Maintain accurate forecasting, CRM discipline, and clear internal communication. + Listen, aggregate feedback and provide customer insights relative to market trends and competitive landscape. **Key Qualifications:** **For consideration, you must bring the following minimum skills and experiences to our team:** + Experience working with US federal agencies on technology implementation or sales, particularly in operational modernization projects. + Proven success in Federal sales, with full-cycle ownership from prospecting through close. + Strong technical background and knowledge in enterprise-level technology platforms and solution selling. + Proven ability to navigate complex technical challenges and optimize solutions for government demands. + Ability to articulate complex solutions in ways that resonate with both technical and operational stakeholders. + Familiarity with consultative or value-based selling frameworks such as MEDDPICC. + In-depth understanding of federal IT procurement and modernization life cycles. + Excellent communication, operational planning, and analytical skills, with expertise in guiding strategic discussions to influence modernization efforts. **Preferred Qualifications:** + Proven relevant Federal sales experience in Global companies with an assigned sales quota managing communication with a global team on global forecasts. + Strong written and verbal communications including presentation skills. + Experience in selling Unified Communications (UC) and strong understanding of cloud solutions. Direct sales experience in Video Collaboration is preferred. + Proficiency in social media such as LinkedIn; Sales Navigator is a plus. + Excels with SFDC (salesforce.com) to manage, update and ensure pipeline sufficiency. + Able to do hands-on solutions demos in-person with our customer. + Experience working on large RFP's is a plus. + Passion to be on a team with the vision to enhance the culture through the way we communicate, connect and collaborate. + An innovation and inclusive mindset. **\#LI-CT1** **\#LI-Remote** **This position offers an OTE (On Target Earnings) of typically between $ 129K and $ 222K dependent on location and experience.** **In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.** Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house. Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at *************** for assistance and we will get back to you as soon as possible.
    $129k-222k yearly 10d ago
  • Associate Service Desk Technician - Tier I (SCA -Shift 1 & 3, Sat)

    Govcio

    Work from home job in Annapolis, MD

    GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier technical support to Veterans and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile device setup, application support, login troubleshooting, and basic hardware/software issues across platforms such as iOS, Android, Windows, and web-based video solutions. Success in this role requires not only strong technical knowledge but also a deep commitment to service excellence, empathy, and the ability to guide non-technical users through troubleshooting and training in a clear and reassuring manner. This position is fully remote located within the continental United States. If you are local in the DC/MD/VA area, you will be required to attend the 1-week long training session in the Herndon, VA office. **Responsibilities** + Provide professional and timely technical support via phone, chat, and ticketing system. + Support initial mobile device setup, login credentials, application configuration, and user navigation. + Accurately document and update support tickets in ServiceNow, ensuring compliance with contractual obligations and internal standards. + Use probing questions and active listening to understand customer issues and provide tailored guidance. + Escalate issues appropriately while maintaining ownership through resolution. + Provide clear and reassuring guidance to end users while diagnosing and resolving issues. + Communicate complex technical concepts in clear, user-friendly language. + Meet or exceed performance metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores (CSAT). + Stay composed and professional in high-stress situations; focus on delivering a positive user experience. + Proactively alert leadership to any emerging issues or trends that may impact service delivery. + Collaborate with peers and leadership in a team-driven environment to continuously improve service quality. + Remain composed and focused on customer satisfaction while troubleshooting and resolving issues. + Be accountable, punctual, and ready to take help desk calls at the start of each shift; regular, reliable attendance is essential. + Embrace a team-oriented approach! **Shift:** **Regularly Scheduled Hours** **Defined Shift** Tue-Sat, 10:30 AM-7:00 PM Shift 1 (Tue-Fri) / Shift 3 (Sat) **WHAT YOU'LL BE DOING** As a Tier 1, you will have a strong passion for technology, particularly iOS and Android products. You have the ability to adapt to evolving products, software, and hardware. You have the tenacity to work with non-technical end-users until they truly become independent and able to perform basic device functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer tickets in ServiceNow ticketing portal for every call answered and according to defined ticket compliance requirements + Ask probing questions, listen, and record data capture details and actions performed in all customer tickets + Ensure problem ownership, escalate issues through proper channels + Provide reassurance to end users when delivering solutions and diagnosing issues + Advise management of potential risks that may have impact on customer base and operating environment + Promote end-user satisfaction in adherence to established performance metrics **Qualifications** **Required Skills and Experience:** + High school diploma required; Associate's or Bachelor's degree preferred. + Minimum 1 year of technical support, help desk, or call center experience (or relevant degree/certification in lieu of experience). + Strong working knowledge of mobile devices (Android/iOS), tablets, Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation (preferably ServiceNow). + Excellent customer service and communication skills (verbal and written). + Ability to handle confidential information (PHI/PII) with discretion and integrity. + Demonstrated reliability, punctuality, and consistent attendance. + Ability to stay calm and focused when troubleshooting with end-users who may have limited technical knowledge. **Clearance Requirement:** + Must be able to obtain and maintain a Public Trust Security Clearance. + U.S. citizenship required. **Preferred Skills and Experience:** + Certifications such as CompTIA A+, Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support, or Help Desk Institute (HDI) Certification. + Experience supporting Cisco videoconferencing systems or mobile network troubleshooting. + Knowledge of medical terminology or prior experience in healthcare IT support. + Prior military service and/or experience working with or supporting the military and veteran community **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $47,500.00 - USD $47,500.00 /Yr. Submit a referral to this job (*************************************************************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7224_ **Category** _Information Technology_ **Position Type** _Full-Time SCA_
    $47.5k yearly 12d ago
  • Virtual Sales Advisor - Work from Anywhere, Anytime

    Legacy Harbor Advisors

    Work from home job in Annapolis, MD

    Take Your Sales Career to the Next Level with Legacy Harbor Advisors! Are you ready for an exciting new challenge in sales? Whether you're an experienced professional or just starting out, Legacy Harbor Advisors invites you to join us as a Sales Advisor under a 1099 contract. Enjoy the flexibility of remote work while tapping into unlimited earning potential with full support from our expert team. This is your opportunity to build a career that is both financially and personally rewarding. What You'll Do as a Sales Advisor: Develop and nurture client relationships through effective communication and trust-building. Present engaging, informative product overviews tailored to client needs. Conduct virtual consultations that highlight key financial solutions and benefits. Guide warm leads-no cold calling-through the sales process with expertise and confidence. Meet individual and team sales targets while maintaining a high standard of client service. Keep detailed records of sales interactions to track progress and optimize performance. Why Legacy Harbor Advisors? Work Remotely: Enjoy the freedom to work from anywhere with a personalized, distraction-free setup. Uncapped Earning Potential: Benefit from a commission-based structure that directly rewards your success. Comprehensive Training: No prior sales experience required! We provide in-depth coaching on financial products, sales strategies, and virtual client engagement. Quality Leads Only: Focus on closing deals-no cold calling. Work with warm leads who have already expressed interest in financial solutions. Additional Details: Position Type: 1099 Independent Contractor (Commission-Based) Products Offered: Indexed Universal Life (IUL), Annuities, Life Insurance, and other financial solutions. Eligibility: U.S.-based candidates only; international applicants will not be considered. If you're driven, coachable, and eager to succeed in a high-growth industry, we want to hear from you! Apply today and start building your legacy with Legacy Harbor Advisors.
    $47k-92k yearly est. Auto-Apply 11d ago
  • Project Leadership - Biotech (clinical trials) - Oncology - Home Based - (Future Needs)

    Parexel 4.5company rating

    Work from home job in Annapolis, MD

    The Project Leadership function at Parexel is a critical part of driving success for our clients and advancing clinical research projects. As a part of the Global Project Leadership organization, your work has a direct impact on the projects, teams, and clients you work with, while helping deliver projects to the benefit of the patients we serve. Parexel's defined Biotech Division offers opportunities for seasoned Project Management professionals with a strong background running global clinical trials in a variety of therapeutics. This group focuses specifically on Biotech clients and providing all areas of support to accommodate their unique needs. This is a great opportunity for those in the industry who prefer the flexibility, creatively and problem-solving mindset to successfully support this type of clients. **Parexel has upcoming future opportunities at the Project Leader (PM) and Senior Project Leader (SPM) level for candidates with experience leading global studies in a variety of therapeutics including Oncology (Hematology), Respiratory / General Medicine and Obesity/Endocrine** Individuals selected for these roles will provide leadership to project teams and manage the day-to-day operations while striving to achieve operational excellence through on time delivery within budget and to the highest quality with the goal to exceed client expectations Successful candidates possess an undergraduate degree in a clinical or health related field: advanced degree preferred, along with at minimum, 2+ years' experience leading Global Clinal Trials in Project Management within a CRO (preferred), Biotech or Pharma company. These positions also require experience in project scheduling, managing resources and budgets and coordinating team activities, as well as experience with the full clinical development process through regulatory submissions. Additional years of experience will be required for the more senior roles of Senior Project Leader, Associate Project Director, and Project Director. To excel in this role, flexibility, problem solving capabilities and strategic vision are qualities that propel our Project Leadership team member's growth. In addition, you need to be detailed-oriented, computer proficient and possess superior interpersonal and organizational skills. \#LI-REMOTE EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
    $96k-136k yearly est. 2d ago
  • Senior Manager of Front-End Operations (Remote)

    Non-Providers Careers 4.2company rating

    Work from home job in Annapolis, MD

    The Senior Manager of Front-End RCM Operations leads the end-to-end patient access, financial clearance, coding, and charge entry functions with primary focus areas including insurance verification, medical necessity review, prior authorizations, patient financial communication, coding accuracy, and charge capture. This role ensures timely and accurate data entry, proper coding, compliant charge posting, and clean claim generation to minimize denials, accelerate reimbursement, and support an optimal patient experience. The leader drives team performance, optimizes workflows, implements policy and system enhancements, and collaborates cross-functionally across clinical, billing, and RCM departments to support organizational revenue goals. This is a remote position. Candidates must live in one of the states where we currently operate: MD, DE, VA, NJ, PA, FL, AL, GA, SC, and TX. Essential Duties and Responsibilities: Establishes department goals focused on turnaround time, accuracy, first-pass approval rates, and clean claim rates. Partners with Human Resources to develop staffing models, training plans, productivity standards, and KPI dashboards across all front-end, coding, and charge entry functions. Promotes a performance-driven culture focused on accuracy, compliance, timeliness, and patient experience. Partners with clinical leaders to ensure documentation completeness for timely payer review and accurate charge capture. Oversees daily coding and charge entry operations to ensure timely, accurate, and compliant posting. Ensures encounter forms, provider documentation, and clinical notes are complete and accurate for coding and charge posting. Oversees coding workflows including CPT, ICD-10, and HCPCS accuracy in alignment with payer rules and compliance standards. Collaborates with Providers, Coders, Billing, and Clinical teams to resolve coding discrepancies, missing charges, documentation gaps, and clearinghouse edits. Monitors charge lag, coding turnaround time, reconciliation workflows, and missing charge queues to support clean claims and timely billing. Develops and implement standardized SOPs, policies, and audit processes for front end, coding and charge entry. Partners with Coding leadership (or serves as the coding lead where applicable) to ensure regulatory compliance and ongoing coder/provider education. Works with IT and system administrators to optimize coding templates, charge entry workflows, automation tools, and system configurations. Serves as the primary liaison for external vendors supporting eligibility, authorization, patient access, coding, or charge entry functions. Leads vendor selection, onboarding, implementation, and ongoing performance evaluation. Monitors vendor performance against SLAs and compliance standards. Recommends optimizations to improve results, quality, and efficiency. Oversees accuracy and timeliness of scheduling, demographic entry, insurance verification, benefit checks, and financial counseling. Ensures prior authorizations are obtained for all required procedures and payers. Collaborates with billing, coding, and collections to resolve front-end errors that impact claim submission and reimbursement. Utilizes system tools (e.g., eligibility checks, authorization dashboards, charge capture worklists) to identify and correct data gaps. Maintains compliance with federal and state regulations, industry standards, and payer policies. Performs quality audits on registration accuracy, authorization documentation, coding accuracy, and charge posting. Supports ongoing staff and provider education on coding rules, payer requirements, and documentation standards. Tracks and report KPIs including registration accuracy, authorization turnaround time, coding accuracy, charge lag, POS collections, and eligibility denials. Analyzes trends and collaborate with IT and RCM leadership to enhance workflows and system configurations. Leads or participate in cross-functional revenue cycle improvement initiatives. Provides data-driven insights to improve operational efficiency, coding compliance, and patient access metrics. Checks and responds to work e-mail on a regular basis throughout the workday. Participates in and complete all required trainings and in-services. Other duties as assigned. Minimum Qualifications: Bachelor s degree in healthcare administration, business, or a related field of study WITH five (5) years of experience in Revenue Cycle Management with direct oversight of pre-certification, authorization, coding, or charge entry teams; OR an equivalent combination of education and/or experience. Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook). Must have strong, demonstrated experience with EHR/PM systems. Must have excellent written and oral communication skills, including exceptional customer service. Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public. Must be able to work individually as well as within a team. Must be able to follow both verbal and written instructions. Must be able to work a flexible schedule. Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations. Must be able to multi-task and prioritize. Must demonstrate extreme attention to detail. Must possess strong organization skills. Must be able to problem solve and use reasoning. Must be able to meet predefined quality standards. Must maintain and project a professional attitude and appearance at all time. Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology. Must possess strong leadership skills and be able to effectively manage and direct others. All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: Experience with Athenahealth or similar EHR/PM systems Coding Certification (e.g.: CPC, CCS, RHIT). Experience managing third-party revenue cycle vendors. Driving/Travel: The employee must have reliable transportation. While the primary workplace may be closest to the employee s home, work assignments could be in any of the Company s locations. Compensation and Benefits: Pay Range: $85,000/Year - $95,000/year PTO: Up to 120 hours in first year (pro-rated based on start date) Holidays: 7 (New Year s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day) Retirement: 401(k) with employer match Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family) Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity
    $85k-95k yearly 20d ago
  • Remote Sales Consultant

    Kenneth Brown Agency

    Work from home job in Annapolis, MD

    Join Our Award-Winning Team and Propel Your Career to New Heights! Our company has been recognized as a Top Company Culture for consecutive years by Entrepreneur Magazine, with outstanding employee ratings on Glassdoor and Indeed. Recently featured in Forbes and honored on the Inc. 5000 list for six consecutive years, we lead in rapid growth and excellence. Why Choose Us? Flexible Work Schedule: Enjoy a condensed 3-4 day work week for optimal work-life balance. Comprehensive Training: Access our cutting-edge online training and support system at no cost. Exclusive Leads: Say goodbye to cold calls with our in-house lead generation system. Daily Commission Payouts: Earn commissions swiftly with no waiting periods in this commission-only role. State-of-the-Art Technology: Utilize industry-leading tools to automate and enhance your sales process. Guided Mentorship: Benefit from ongoing guidance and mentorship from successful industry professionals. Global Incentives: Earn opportunities for multiple all-expense-paid incentive trips worldwide. Responsibilities: Working closely with mentors and as part of a collaborative team, our sales representatives play a pivotal role. Our company receives inbound inquiries nationwide from individuals seeking information about various insurance products. Sales agents engage with these prospects over the phone, gathering qualifying details and scheduling virtual meetings (via Zoom or phone). Using our proprietary tools, agents provide tailored quotes and present solutions during these virtual sessions. The typical sales cycle-from initial contact to commission payment-is completed within 72 hours. Must-Have Qualities: Integrity: Uphold strong moral character, embodying our value of doing the right thing even when unsupervised. Dedication: Demonstrate a strong work ethic and a commitment to continuous improvement. Coachability: Approach learning with humility and openness to feedback. If you're an ambitious professional seeking a rewarding challenge, we offer an opportunity that exceeds expectations. Apply Now! Submit your resume along with why you believe you're a great fit. We look forward to reviewing your application and scheduling an interview. Disclaimer: This position operates under a 1099 independent contractor commission-based structure.
    $46k-81k yearly est. Auto-Apply 60d+ ago
  • Cancer Registry Specialist, Part-Time, Remote

    University of Maryland Medical Center Baltimore Washington 4.3company rating

    Work from home job in Glen Burnie, MD

    Shift Schedule: 8:00AM - 4:30PM; 20 Hours/Bi-Weekly Abstracts specific patient information from a range of resources, including medical records, and codes information into a database according to prescribed protocol, maintaining and editing data for accuracy and completeness. Maintains record keeping systems and procedures for clinical studies Mission All employees are responsible for extending the mission and values of Baltimore Washington Medical Center by dedicating oneself to providing the highest quality healthcare services to the communities we serve. Reporting Relationships Reports to the Supervisor of Cancer Registry Company Description Experience the highest level of appreciation at UM Baltimore Washington Medical Center - named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence designated hospitals in Maryland. UM BWMC features one of the state's busiest emergency departments, as well as a team of experts who care for our community and one another. The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we're home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland's health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care. Qualifications * Associate's degree required. Bachelor's degree preferred * Completion of Medical Terminology and Anatomy and Physiology courses required. * Oncology Data Specialist (ODS) certification or Oncology Data Specialist (ODS) eligible required. * Oncology Data Specialist (ODS) certification must be obtained within 1 year of hire or date transferred into position. Working Conditions Works inside a clean, well-lit office environment. May be expected to work past normal tour of duty, if need arises. Potential for regular exposure to communicable diseases and hazardous materials, requiring the observation of Standard (Universal) Precautions and safe handling practices. Physical Requirements Manual dexterity for operating equipment and computers, visual acuity for viewing display monitors and reading patient charts. Acute hearing to assimilate oral communication from patients, physicians, other health care providers and family members. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation * Pay Range: $28.82 - $40.35 * Other Compensation (if applicable): * Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
    $28.8-40.4 hourly 12d ago
  • Sr Content Process Manager

    Ebsco Information Services

    Work from home job in Annapolis, MD

    EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. **Your Opportunity** The Sr Content Process Manager is part of a team responsible for overseeing and managing all elements of the ETL operation, which acquires, stores, processes, enriches, and loads content into EIS products and services. As an individual contributor, you will make decisions that improve the overall health, value, and return on investment of the Content Integration operation. You will own, drive, and develop project roadmaps connected to strategic goals, coordinating with your team and other departments. This remote position is U.S.-based only (excluding U.S. territories) **What You'll Do** + Inspecting and overseeing contentpipelinesandvendoroperations, both automated and manual, to identify inefficiencies and measure value created, andoptimizecosts. + Proposing, planning, measuring, andproject managing large- and small-scaleinitiatives. + Tracking and managing content and operational data quality/accuracy, including data describing activity within the operation. + Analyzing, tracking, and adjusting resource usage;forecasting, and planningavailable and needed resourcesand costs. + Researchingconcepts, techniques, and tools relevant to ETLoperationsand data management (bringing knowledge from "outside the building"). + Innovatingand prototyping new operational models, tools, andmethods toincrease value delivered or improve cost/value efficiency. + Improvingcustomer outcomesandthe overall value of for-sale products and services supported by Content processes;championingand modeling excellence in operationaloversight and management. **Your Team** You will be joining the Content Integration team. As a remote team, we value the flexibility and improved work-life balance that comes with working from home. In your role as a Senior Content Process Manager, you'll have access to comprehensive resources, tools, training, and ongoing support to help you thrive and succeed. **About You** + 5-7 years managing data pipelines from an operational perspective. + 5-7yearssynthesizing and analyzing data to draw insights, assess operational health, and craft accurate/cohesive narratives. + 5-7 years in roles requiring cross-team influence, collaboration, and information sharing. + 5-7 years in roles leading and managinghigh-impactprojects and initiatives from ideation to completion. **What sets you apart** + Strong proficiency in SQL and experience using Python or R for statistical analysis and automation. + Experience with data visualization tools such as Tableau, PowerBI, or equivalent to convey insights effectively. + 2-4years of experiencein the information science or library science field. **Pay Range** USD $64,615.00 - USD $92,310.00 /Yr. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location. EBSCO provides a generous benefits program including: -Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts -Retirement Savings Plan -Paid Parental Leave -Holidays and Paid Time Off (PTO) -Mentoring program And much more! Check it out here: ************************************ We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. **Not seeing the perfect job?** Join the EBSCO talent community to receive updates on new opportunities that align with your skills and interests - register using the links below: Experienced Talent Community (************************************************** Early Career/Intern Talent Community **Location** _US-Remote_ **ID** _2025-1867_ **Category** _Information Technology_ **Position Type** _Full-Time Regular_ **Remote** _Hybrid_
    $64.6k-92.3k yearly 46d ago
  • Endpoint Vulnerability Management Subject-Matter Expert/Technical Lead

    Govcio

    Work from home job in Annapolis, MD

    GovCIO is currently hiring for Endpoint Vulnerability Management Subject-Matter Expert/Technical Lead for our NIH Proposal. The Technical Lead will support our client's contract needs. This position is located within the United States and will be a fully remote position. **Responsibilities** + Operating endpoint vulnerability assessment tools, agent- and network-based scanning, and analyzing and interpreting results + SIEM-integration of vulnerability management use cases + Complete content development (e.g., manual and automated reporting, dashboards, alerts), for use cases such as systemic issue identification, root cause analysis, vulnerability analysis, remediation status, and regulation and compulsory directive compliance securing mall environments below: + cloud IaaS and containerized environments + mobile platforms + database platforms + Windows and mac OS operating systems + Linux, and Unix operating systems such as Red Hat Enterprise Linux, Oracle Enterprise Linux, and Solaris + federal business systems that support functions such as financial management, budget, procurement, travel, property, HR/payroll, and data warehousing + clinical and/or scientific instrumentation **Qualifications** Bachelor's with 15+ years (or commensurate experience) Required Skills and Experience + Experience performing endpoint vulnerability management functions possess demonstrable credentials to reflect knowledge, skills, and experience Clearance Required:Must be able to acquire and maintain NIH/HHS Public Trust Preferred Skills and Experience + OT (Operational Technology) threat detection experience is preferred **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $144,000.00 - USD $180,000.00 /Yr. Submit a referral to this job (*************************************************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6978_ **Category** _Cyber Security Services_ **Position Type** _Full-Time_
    $144k-180k yearly 60d+ ago
  • Supervisor, HCC Risk Adjustment Coding - Remote

    Datavant

    Work from home job in Annapolis, MD

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Coding Supervisor serves as a working supervisor with oversight and management of Risk Adjustment team members. This includes monitoring production and quality of employees' work, process improvements and clear communication of expectations. This position supports and coaches front line talent to ensure the highest level of service to clients and ultimately the patient lives we impact. **You will:** + Supervise day-to-day team performance, conduct 1:1's and performance assessments. + Responsible for reviewing and approving time sheets and time off requests. + Receive, merge and track quality, productivity, and feedback for all team members. + Provide a summary of productivity findings on a daily basis, including education on time management and best coding practices. + Provide coaching and feedback on achieving production and quality standards of the role. + Report trends for education opportunities to management for review and/or action. + Motivate team members through effective training, supplemental materials and coaching to improve quality and production. + Apply guidelines and concepts as indicated. + Serve as resource and subject matter expert to staff. + Ensure compliance with HIPAA regulations and requirements. + Completes all special projects and other duties as assigned. **What you will bring to the table:** + AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC, CRC) + Extensive knowledge of ICD -9/10 + 2 years coding experience, required. + People Leader experience managing a team of employees. + Familiarity with HCC coding. + A strong knowledge base of medical terminology, medical abbreviations, pharmacology and disease processes. + Ability to work in a fast-paced production environment while maintaining adherence to high quality standards. + Must be able to follow instructions, meet deadlines and work independently. + Ability to be flexible in work environment. + Excellent written and verbal communication skills, ability to work in a remote environment and time management skills. + Working knowledge of the business use of computer hardware and software to ensure effectiveness and quality of the processing and security of the data. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $65,000-$84,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $65k-84k yearly 24d ago
  • Security Solutions Specialist I

    SMC Infrastructure Solutions 4.6company rating

    Work from home job in Deale, MD

    Salary Range: $55,000 - $65,000 annually About the Role We are looking for a Security Solutions Specialist I to support the planning, configuration, documentation, and coordination of security system installations for our clients. This role is responsible for system programming, workflow oversight, customer communication, and technical documentation, and requires independent judgment and the ability to manage multiple priorities in a remote-work environment. view details Essential Job Functions, Duties & Responsibilities * Develop project installation plans, equipment lists, and configuration documentation. * Coordinate schedules, programming requirements, material needs, and installation workflows. * Prepare system configuration files, naming conventions, credential programming, and database updates. * Review engineered drawings, perform red-line updates, and maintain accurate as-built documentation. * Create and maintain client-specific documentation, user guides, and maintenance records. * Conduct system testing protocols and prepare written test reports. * Communicate progress, risks, and recommendations to project managers and clients. * Track job status and prepare weekly project status updates. * Serve as a customer point of contact for configuration, access rights, and programming support. * Review system performance and recommend improvements. Education, Knowledge, Skills & Abilities * A.S. or A.A.S. in Technology, Engineering, or a related field (Bachelor's preferred). * 0-3+ years of experience in security systems or low-voltage integration. * Experience with access control, CCTV/VMS, and intrusion systems preferred. * Strong organizational skills and ability to manage multiple projects. * Ability to exercise independent judgment and recommend solutions. * Strong communication skills with clients and internal teams. * Understanding of low-voltage systems, networking basics, and device integration. * Proficiency with documentation tools, spreadsheets, and project planning software. * Ability to interpret specifications, drawings, and system diagrams Physical Requirements & Work Environment * Assist field technicians with system troubleshooting and device programming * Support physical installation when required for system validation. * Participate in system commissioning, device enrollment, and functional testing. * Provide remote technical support to field teams.
    $55k-65k yearly 18d ago

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