At Chewy, we strive to be the most trusted and convenient online destination for pet parents and our partners - vets and service providers - alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver! That's why we continue to think outside the Chewy box to delight, surprise, and thank our loyal pet lovers!
Our Opportunity
Chewy is seeking a Director of Product, Marketing Technology, based in Boston, MA or Seattle, WA, to lead the vision and execution of the systems, data, and AI infrastructure that power our marketing engine. This leader will evolve Chewy's marketing technology ecosystem to drive automation, optimization, and measurable performance across channels. Reporting into the leader of our beloved Marketing, Science and Operations organization.
What You'll Do
Define and deliver the roadmap for Chewy's marketing technology platforms, spanning data pipelines, automation, and machine learning and driven optimization.
Partner closely with Marketing, Product, and Applied Science teams to translate predictive models and insights into scalable systems that improve performance and efficiency.
Oversee core marketing technology products, including AI and machine learning models that optimize value-based bidding, in-house automation systems that streamline campaign workflows and creative management, and planning tools that dynamically allocate budgets across key media platforms.
Drive collaboration among software engineers, ML Ops, and marketing technologists to deliver scalable, reliable, and intelligent products.
Build and lead a high-performing team of software engineers, machine learning engineers, and product managers, fostering a culture of innovation, technical excellence, and accountability.
Partner with stakeholders across Performance Marketing, Product Management, Applied Science, Data Engineering, Finance, and Creative and Brand to ensure technology capabilities align with marketing objectives and business outcomes.
Evaluate and implement emerging technologies and AI applications to continuously improve marketing effectiveness and speed of execution.
Communicate priorities clearly, align cross-functional teams, and guide the organization through periods of growth and change.
What You'll Need
Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field; an advanced degree (MS or MBA) is preferred.
10+ years experience across marketing technology, product or platform management, or adtech/data systems within high-growth, eCommerce, or performance marketing environments.
5+ years of experience leading cross-functional teams spanning software engineering, machine learning, and product management.
Proven success building or scaling martech or adtech platforms that drive measurable performance through data and automation.
Deep understanding of marketing data architecture, APIs and integrations, experimentation frameworks, attribution, measurement, and machine learning/ driven bidding.
Hands-on familiarity with ecosystems such as Google Ads or SA360, Meta, TikTok, CDPs, and marketing clouds like Salesforce Marketing Cloud or Adobe, or comparable in-house systems.
Exceptional communication and leadership skills, combining emotional intelligence with analytical depth to inspire, influence, and drive clarity across technical and business teams.
Strategic perspective with the ability to translate technology innovation into business growth and operational efficiency.
Compensation & Benefits
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k, an annual bonus potential, new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Base Salary Range $204,000 - $325,000 USD
Equal Opportunity Employment
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally‑protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
Privacy Policies
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
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$204k-325k yearly 1d ago
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Global EHS Associate Director: Safety & Compliance Programs
Chewy, Inc. 4.5
Chewy, Inc. job in Boston, MA
A leading pet e-commerce company in Boston is seeking an Associate Director of Environmental Health and Safety to lead the development of EHS programs for their Fulfillment Core and Corporate teams. The role demands over 15 years of EHS experience, with a focus on international operations and compliance. Responsibilities include managing multiple EHS programs, ensuring regulatory adherence, and providing risk mitigation strategies. This position offers a competitive salary range and various employee benefits, including health insurance and unlimited PTO.
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$115k-174k yearly est. 1d ago
Associate Director, Environmental Health and Safety
Chewy, Inc. 4.5
Chewy, Inc. job in Boston, MA
Our Opportunity
At Chewy, we want all Chewtopians to feel safe, secure as they work, learn and grow as members of our Chewy team! Chewy is seeking an Associate Director of Environmental Health and Safety to support the Chewy Fulfillment Core and Corporate teams. This role will lead development of Chewy's International EHS program, launch and construction safety, design and engineering safety, safety change management, HAZMAT compliance, environmental programs, EHS standards, and corporate safety for Chewy. The successful candidate will lead multiple high-level programs, crafting international safety programs adhering to all regulations, and drive EHS regulatory requirements for the Chewy Fulfillment Core and Corporate teams. This includes creating, maintaining, and ensuring all regulatory compliance to local, state, federal, and international environmental, health, and safety regulations. In addition, this role will coordinate HAZMAT programs, new launch and construction safety, as well as design and engineering safety program management. This role requires an experienced EHS leader with direct people leadership, standing up international EHS programs, strong HAZMAT or environmental background, and new construction or design safety experience. As well as ability to work with autonomy, develop positive relationships across partners, and coordinate with local officials/regulatory agencies.
What you'll do
Develop and own EHS standards, programs, and policies that support Chewy Fulfillment Core & Corporate teams.
Develop and own international EHS standards for future expansion.
Develop and lead a comprehensive environmental program.
Develop and own design, engineering, construction, new launch, and change management safety programs.
Provide standard methodologies to reduce hazards and implement risk mitigation, improving safety for both Chewy Fulfillment Core & Corporate teams.
Led a core team to develop, maintain, and continuously improve programs mentioned above.
Develop and deliver on business objectives, critical metrics, and team goals to drive safety and environmental performance across Chewy Fulfillment Core & Corporate teams.
Develop data driven initiatives supporting Chewy's short and long-term strategies.
Report into the Sr. Director, Safety & Loss Prevention partnering with HR, Finance, and Operations to implement Chewy's strategies focused on company vision, people, process, and technology.
What you'll need
Bachelor's degree in EHS, Safety Management, or Environmental Sciences.
Certified Safety Professional or equivalent required.
15 + years of experience in EHS, Environmental Engineering, or Industrial Safety required.
Experience in international large-scale EHS operations across multiple countries.
Experience standing up new organizations, focused on EHS excellence, and regulatory compliance by country.
Experience leading multiple high impact projects simultaneously and ensuring regulatory compliance against all agencies.
Experience running multiple small teams across different EHS fields, developing EHS programs, and change management required.
Strong people leader with 5-10 years of experience developing a diverse and dispersed team of health and safety professionals required.
Strong communication skills, both oral and written, being able to communication across internal partners and with executive leadership.
Highly unified teammate who can build strong relationships with internal and external Team Members including third-party vendors.
Experience interacting and driving partnership with emergency agencies, regulatory authorities, and government officials at multiple levels required.
Capable of delivering high quality work and data driven initiatives on time with the ability to lead multiple different projects or programs simultaneously.
Ability to be flexible, work through ambiguity, succeed in a fast pace environment while having the foresight to build mechanisms and develop strategies. Willing to learn new skills and implement new technologies across Chewy.
Experience with Gensuite, Avetta, Smartsheets, Safety Management Systems, Microsoft Office, Google platforms, and other workspace software.
Must be willing to travel up to 40%.
Benefits & Compensation
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Base Salary Range: $149,000 - $245,000 USD
Equal Opportunity Employer
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
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$149k-245k yearly 1d ago
Warehouse Operations
Home Depot 4.6
Norwood, MA job
Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues.
These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.
$36k-42k yearly est. 60d+ ago
Front End Lead Full Time
BJ's Wholesale Club 4.1
Danvers, MA job
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
Oversees the frontline in the absence of the Front End Manager. Coaches, teaches and develops all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of membership programs and initiatives as well as front line operations. The FEL is responsible for monitoring, driving and coaching for desired membership/member experience goals and results. Ensures that all membership products are offered and Member orders/requests are processed in a positive, timely, and efficient manner. The FEL delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members.
Leadership:
Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data.
Lead through change. Model leadership competencies, build credibility and act as a champion for business growth.
Communicate effectively. Provide the information teams require to be successful.
Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement.
Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability.
Team Members:
Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance.
Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address any and all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment and experience for the team members.
Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.
Members:
Guarantee service excellence through all points of contact.
Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Lead teams to deliver GOLD club standards daily.
Define and model GOLD- Grand opening look daily
All items stocked and promotional plans executed
Maintain visible accurate signage
Clean and organized, inside and out
Primary Tasks, Responsibilities, and Key Accountabilities
Supervises the front line (including cashiers, SCO, and membership desk) in the absence of the Front End Manager.
Models and provides excellent Member service, while coaching, teaching and developing team members to do the same.
Drives membership metrics through acquisition, retention, loyalty and experience programs.
Drives member engagement, speed, and productivity on the front end.
Trains, coaches, motivates, recognizes, and provides input on evaluation of frontline Team Members on tasks, responsibilities and expectations defined by position, including Member engagement, service, and membership metrics.
Utilizes Cashier Observation Forms, Cashier Productivity Boards, and membership metrics reports to drive performance and Member engagement.
Performs front end responsibilities including but not limited to, closing through POS, and Member escalated service issues, etc.
Acts with sense of urgency to ensure Members are assisted in a timely and efficient manner.
Acts as a backup for cashiers and Membership Sales Ambassadors when needed.
Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members. Loads shopping carts when necessary.
Manages self-checkout lanes and scan and pan lanes. Assists Members with operations and technical difficulties.
Collects payments via cash, check, or other charge payments from customers. Issues receipts, refunds, credits, or change due to Members.
Stays up-to-date on all merchandise promotions, advertisements, and product information. Discounts purchases by scanning and redeeming coupons.
Supervises the cleanliness of the front of club member servicing areas.
Ability to navigate within system applications.
Utilize online task management system (MyWork) to manage workflow, track, and monitor daily club operations.
Performs other duties as assigned, including working in other departments as needed.
Maintains all club policies and procedures.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Prior leadership experience preferred.
Prior Membership or sales knowledge and experience preferred.
Prior cashier experience preferred.
Basic math skills required.
Environmental Job Conditions
Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance.
Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $19.00 - $23.75
$19-23.8 hourly Auto-Apply 7d ago
Associate Merchant
BJ's Wholesale Club 4.1
Marlborough, MA job
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
The Associate Merchant is responsible for the merchandising functions for assigned categories, contributing to the development of business objectives, achieving sales and margin goals, executing the merchandising strategy, and providing analytical support, insights, and recommendations to the merchandise team.
Additional responsibilities include:
Collaborates on the development of sales and margin plans and sales forecasts for assigned categories.
Manages and controls open-to-buy positioning and buys merchandise for assigned categories.
Participates in negotiations directly with vendors on merchandise pricing, quantity, delivery and terms.
Identifies and implements merchandise packaging and presentation techniques that enhance productivity and execution.
Objectively assesses merchandise mix based on consumer trends and business needs to develop planograms and to provide recommendations on assortments.
Reviews advertising and promotion analytics to evaluate performance, refine merchandise plans and suggest adjustments to strategy.
Responsible for the implementation of category pricing strategy and executes exit strategies on slow selling items.
Assesses pricing based on knowledge of competitive landscape, sales and margin objectives, and price indexing and targets.
Researches competitive landscape and consumer trends to ensure alignment with strategy.
Identifies merchandising risks and opportunities and presents recommendations.
Provides effective and supportive direction and guidance to Merchant Assistants.
Performs other duties as assigned.
Requirements
Bachelor's degree in business or operations related field
2-5 years of professional merchandising or retail operations experience
Knowledge of vendor negotiation techniques
Strong analytical and critical thinking skills
Excellent written and oral communication skills
Ability to multi-task and work independently in a fast-paced environment
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $67,500.00 - $89,000.00
This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.
$32k-38k yearly est. Auto-Apply 60d+ ago
Sr Inventory Accounting Financial Analyst
BJ's Wholesale Club 4.1
Marlborough, MA job
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
We are seeking a highly skilled and experienced Senior Inventory Accounting Financial Analyst to join our team. This role focuses on inventory and waste accounting within our clubs and distribution centers (DC). The ideal candidate will have a strong understanding of accounting principles, excellent analytical skills, and the ability to manage multiple priorities. This role also works cross functionally with several departments and should have good communication skills.
Major Tasks, Responsibilities, and Key Accountabilities
Accounting and reconciling shrink provision/salvage accounts to understand the balances and assess the level of reserves. Realigning shrink rates for non-perishable categories each quarter to ensure proper reserves
Analyzing club yearly physical inventory to understand shrink opportunities and top drivers of expense each month. This also includes a regular roll forward during weeks of inventory to ensure sources of expense
ABC Count designation realignment to ensure counts for the following year are in line with the appropriate category risk level and shrink
Regular monitoring of salvage expense reserves
Provides reporting that is reviewed at forecasting meetings to help FP&A & merchant teams understand top drivers and expected results
Salvage receivable monitoring for all sources of salvage sales done both at DCs and clubs. He also determines where we have gaps or potential exposure due to aged or large unpaid receivables
Recall receivable monitoring for items on active recall including communication with Asset Protection to ensure collectability
Develop new and adhoc reporting using BW/EDW (including Tableau)/SAP tools
Attend and discuss meetings for inventory and cycle related initiatives such as S4 Hana, Robotics Distribution Center, DC cycle counting, etc
Provide process enhancements which result in opportunities for cost savings, simplification, or enhancement of business-critical information.
Working in a team or individually on ad hoc tasks, projects, or analysis as needed to support management.
Responsible for overseeing offshore team and ensure all processes associated with working with offshore team are followed
Qualifications
Bachelor's degree in accounting or finance
5+ years of Finance/Accounting or inventory accounting experience
Strong understanding of accounting principles and financial processes.
Experience with SAP or other enterprise financial systems and reporting systems such as Tableau
Six Sigma experience and/or related process improvement skills preferred.
Excellent written and verbal communication skills.
Proven ability to manage multiple priorities and work cross-functionally.
Worked in a shared service organization a plus
Job Conditions
Hybrid Working Arrangement
This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $76,000.00 - $98,500.00
$76k-98.5k yearly Auto-Apply 11d ago
Merchandise Planner (Apparel)
BJ's Wholesale Club 4.1
Marlborough, MA job
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary:
The Planner is responsible for developing monthly financial plans and forecasts that align to the department strategy. Working cross functionally with the merchant in the forecasting process, you will be responsible for maximizing both sales and profit, while effectively turning inventory within the open to buy. At BJ's you will be responsible for using analytics to drive most profitable product life cycle, including end of life management. Planners are responsible for overseeing and providing direction to allocation partners ensuring that the right products are available in the right retail channel at the right time, meeting our members expectations while achieving sales and profitability for assigned department.
Job Responsibilities:
Responsible for financials and department forecasting, Strong knowledge of business metrics (sales, margin, inventory KPI's.
Responsible for supporting the creation of an optimal assortment and strategic flow plans. Builds effective sales and inventory plans to drive profitability. Influences inventory productivity to include end of life activity.
Identifies and recognizes business opportunities 1 to 6 months out by analyzing the trends withing the business. Strong knowledge of market trends and ability to apply to categories planned
Partner with Buyer(s) to develop a monthly Department-level bottom-up forecast with a focus on sales, margin, and inventory targets consistent with the category strategy
Ability to evaluate and communicate opportunities and risks including reacting to sales trends and inventory flow as well as suggesting markdowns and promotions in order to achieve sales margin, and inventory objectives
Builds and executes new business opportunities by measuring results and providing recommendations
Accountable for ensuring department inventory plans and flow are successfully executed for new club openings
Manage Demand forecasts within JDA Demand or BY LDE to ensure order optimization
Responsible for managing article level ladder plans and building up to financial plans
Job Qualifications:
Preferred 2-5 years' experience
Understands financial metrics inclusive of sales, margin, inventory turn, weeks of supply
Strong problem solving, retail math, and analytical skills
Organizes thoughts and communicates credibly and concisely
Presents to and influences team members and business partners, by utilizing relevant data and fact-based information to articulate results. Able to provide recommendations in a clear concise manner
Ability to work independently with minimal supervision as well as cross functionally
Critical thinker, that can interact professionally with both internal and external stakeholders
Desire to Coach, Mentor, and Onboard
Advanced Excel Skills, Planning software experience
This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $60,500.00 - $79,500.00
$60.5k-79.5k yearly Auto-Apply 18d ago
Meat Cutter Full Time
BJ's Wholesale Club 4.1
Auburn, MA job
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
$1000 Sign on Bonus!
500 paid at 6 months; $500 paid at 1 year. 1 year claw back on each payment
Job Summary
Receives, rotates, cuts, wraps, and merchandises fresh and processed meats, including grinds. Assists in merchandising of seafood, prepared foods, cheeses and pre-packed deli and assists in the rotisserie chicken area and full service deli. Assists in meat selection and cuts special meat arrangements for Members. Maintains all sanitation and safety standards within the meat department.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
We strive for flawless execution and hold ourselves accountable .
Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily
All items stocked and promotional plans executed
Maintain visible accurate signage
Clean and organized, inside and out
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department
See the connection between consistent execution and the positive impact it can have on the business
Major Tasks, Responsibilities, and Key Accountabilities
Engages and provides assistance to our Members by making recommendations along with answering questions regarding meat, poultry, and seafood. Prepares special cuts of meat ordered by Members.
Cuts, grinds, and/or processes fresh meats to company cutting standards. Weighs, packages, wraps, and labels cuts of meat, poultry, and seafood to company packaging standards.
Makes sure the meat case showcases all currently available products. Ensures the meat department maintains an appropriate level of inventory.
Ensures the meat, seafood, prepared foods, and cheese cases are fully stocked. Rotates meats, poultry, seafood, prepared foods, and cheeses according to expiration dates. Follows established guidelines when disposing of damaged and/or expired products.
Cleans and sanitizes all equipment, display fixtures, and areas in the meat department, including the meat cooler, freezer, and refrigerated display cases.
Inspects and stores meat upon delivery. Ensures that all received meats meet or exceed company quality standards.
Receives and unpacks meat, poultry, seafood, prepared foods, and cheeses in the meat cooler and freezer.
Maintains all club policies and procedures.
Performs other duties as assigned, including placing orders and working in other departments as needed.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Completion of a training program/apprenticeship required.
Previous meat cutting experience required.
Knowledge of automatic/hand wrapping machines preferred.
At least 18 years of age.
Environmental Job Conditions
Most of the time is spent moving about on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which may require bending, handling, pulling, reaching, and/or stooping.
Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
Located in a cooler area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $19.75 - $24.75
$19.8-24.8 hourly Auto-Apply 12d ago
Overnight Stocker Full Time
BJ's Wholesale Club 4.1
Pittsfield, MA job
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
Stocks, rotates, and stores general merchandise and/or food in the club. Ensures that all merchandise is clearly labeled and fully stocked. Maintains the neat and clean environment of the club by removing all trash and debris from the store.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
We strive for flawless execution and hold ourselves accountable.
Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily
All items stocked and promotional plans executed
Maintain visible accurate signage
Clean and organized, inside and out
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department
See the connection between consistent execution and the positive impact it can have on the business
Major Tasks, Responsibilities, and Key Accountabilities
Stocks, rotates, and stores general merchandise and/or food. Ensures that all merchandise is fully stocked.
Maintains display signage for all products. Creates labels and/or applies merchandise sales tags to items. Ensures all product labels and price tags are clear and visible.
Handles damaged goods and spoiled products in accordance with company policies and procedures.
PROPRIETARY AND CONFIDENTIAL
Ensures the club is neat, clean, and organized. Performs general housekeeping duties, including removing trash and cardboard from the club.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Previous grocery/stock experience preferred.
Big box/wholesale retail experience preferred.
At least 18 years of age.
Environmental Job Conditions
Most of the time is spent moving about continuously on hard surfaces. There may be a need to frequently position oneself to examine and/or scan merchandise, including bending, climbing, crawling, handling, pulling, reaching, and stooping.
Continuously requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
Usually in a comfortable indoor environment surrounded by moving machinery and/or loud equipment that may require shouting in order to be heard. There could be exposure to temperature extremes from freezers, ovens, and/or coolers.
There may be occasional exposure to cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $16.75 - $20.52
$16.8-20.5 hourly Auto-Apply 3d ago
Kitchen Designer
Home Depot 4.6
Boston, MA job
Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation.
Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals.
Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors.
Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment.
Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
$71k-104k yearly est. 60d+ ago
Omni Experience Ambassador
BJ's Wholesale Club 4.1
Attleboro, MA job
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
Responsible for performing general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update merchandise locations, and operating equipment. Omni Experience Ambassador will be working within all digital initiatives including: BOPIC, Curbside, Express Pay and Ship from Club.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
We strive for flawless execution and hold ourselves accountable.
Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily
Maintains a clean and organized environment, inside the OMNI Space
Bin storage to organize members orders used based on gold standards
Storage bins regularly cleaned and maintained based on safety standards
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department
See the connection between consistent execution and the positive impact it can have on the business
Major Tasks, Responsibilities, and Key Accountabilities
Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list. Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses handheld scanner device (RF) to verify merchandise. Moves merchandise from sales floor to staging area.
Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list.
Communicates with club team when merchandise needs to be replenished.
Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment.
Ensures all orders are picked in a timely manner to meet all productivity requirements.
Works with a high level of urgency to ensure deadlines are met up to and including key performance indicators based on individual performance.
Follows operational efficiencies, processes and productivity standards with adherence to established SOP for BOPIC, Curbside and Ship from Club.
Takes responsibility for individual performance and works with club leadership on individual performance when metrics are not met.
Securely packages the order in accordance with standard operating procedures.
Ensures the SFC area is neat, clean, and organized. Performs general housekeeping duties, including removing trash and cardboard from the work area. Handles damaged goods and spoiled products in accordance with standard operating procedures.
Processes returns to the club and makes determination on how to handle (via DDR or Membership desk)
Maintains all club policies and procedures. Including adhering to proper dress code standards.
Required to meet OMNI productivity expectations regarding service level agreements (SLA”s), performance metrics and goals.
Performs other duties as assigned, including working in other departments as needed.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Previous order pulling experience preferred.
Big box/wholesale retail experience preferred.
Previous RF scanner experience preferred.
Job Conditions
Most of the time is spent moving about continuously on hard surfaces. There may be a need to frequently position oneself to examine and/or scan merchandise, including bending, climbing, crawling, handling, pulling, reaching, and stooping.
Continuously requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
Usually in a comfortable environment surrounded by moving machinery and/or loud equipment. There may be exposure to temperature extremes at time to pull refrigerated orders.
There may be occasional exposure to Company-approved cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $16.50 - $19.80
$16.5-19.8 hourly Auto-Apply 10d ago
Merchandising Assistant Store Manager
Home Depot u 4.6
Natick, MA job
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation
MASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and Merchandising field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. MASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the MASM-IT training period, which will be up to 6 weeks, you will be learning to execute MASM key responsibilities.
Key Responsibilities:
15% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
10% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
10% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
15% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
Direct Manager/Direct Reports:
This Position typically reports to the Store Manager
This Position has 0 Direct Reports
Travel Requirements:
Typically requires overnight travel less than 5% of the time.
Physical Requirements:
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be 18 years of age or older
Must be legally permitted to work in the United States
Preferred Qualifications:
Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
1
Preferred Years of Work Experience:
3
Minimum Leadership Experience:
3
Preferred Leadership Experience:
3
Certifications:
None
Competencies:
Action Oriented
Collaborates
Customer Focus
Drives Results
Resourcefulness
For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $65,000 - $75,000
$65k-75k yearly Auto-Apply 38d ago
Field Sales Consultant, Exteriors - Reading, MA
Home Depot 4.6
Reading, MA job
A Home Depot Installation Services (HDIS) Design Consultant is responsible for selling the Company's exterior and interior product and services to customers. The Design Consultant's primary responsibility is outside sales visits to customer homes and trade shows. Although sales efforts and incidental activities may take place at a customer's home or through virtual channels, a Design Consultant will spend the majority of his or her working time traveling and away from a dedicated office environment. Design Consultants will travel to customer's homes to make sales calls, assess customer needs, make individually-tailored product recommendations , develop and negotiate customized price quotes, present warranty information and financial options that meet the customer's needs and maintain/drive profitability. The Design Consultant will also complete required sales contracts and paperwork, and take measurements using industry standard methods to ensure orders meet required installation specifications. The Design Consultant is responsible for proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). To drive sales and increase the pipeline of potential customers, a Design Consultant will travel to their assigned stores, maintain local relationships, educate store associates on HDIS offerings, and bring awareness to HDIS programs.
Key Responsibilities:
* Travel and engage in outside sales activities, primarily in customers' homes. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and effectively advocate HDIS solutions.
* Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.)
* Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments and process sales-related paperwork.
* Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.
Direct Manager/Direct Reports:
* This position reports to a Sales Manager
* This position has no direct reports
Travel Requirements:
* Typically requires overnight travel less than 10% of the time.
Physical Requirements:
* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
* Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
* Requires regular and frequent local travel
* Access to reliable transportation will be required
* Reimbursement for travel will be available as required by state and federal law
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* 3-5 years of prior in-home or virtual sales experience
* Prior home improvement industry experience
* Prior experience with successful lead generation
* Computer and application skills and use of varied technology (email, iPad, apps, etc.)
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* No additional education
Minimum Years of Work Experience:
* 3
Preferred Years of Work Experience:
* No additional years of experience
Minimum Leadership Experience:
* None
Preferred Leadership Experience:
* None
Certifications:
* Design Consultants are expected to maintain 55 hours open calendar time per week (including weekends) to support customer appointments and for prospecting new customers.
Competencies:
* None
$38k-58k yearly est. 60d+ ago
Customer Experience Manager
Home Depot 4.6
Everett, MA job
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers.
**Key Responsibilities:**
+ 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast.
+ 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same.
+ 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior.
+ 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.
**Direct Manager/Direct Reports:**
+ This Position typically reports to Store Manager
+ This Position has 0 Direct Reports
**Travel Requirements:**
+ No travel required.
**Physical Requirements:**
+ Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ None
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ None
**Minimum Years of Work Experience:**
+ 1
**Preferred Years of Work Experience:**
+ None
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Action Oriented
+ Directs Work
+ Builds Effective Teams
+ Drives Engagement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $50,000.00 - $55,000.00
$50k-55k yearly 14d ago
Director, MarTech & AI Platforms - Growth & Optimization
Chewy, Inc. 4.5
Chewy, Inc. job in Boston, MA
A leading eCommerce company is seeking a Director of Product in Marketing Technology to lead the development and execution of their marketing technology systems in Boston. The ideal candidate will have over 10 years of experience in marketing technology and proven success in leading cross-functional teams. This role involves defining the technology roadmap, advancing data-driven automation, and overseeing marketing technology products. Competitive compensation in a dynamic environment is offered, including comprehensive benefits and a flexible work structure.
#J-18808-Ljbffr
$156k-214k yearly est. 1d ago
Category Merchant
BJ's Wholesale Club 4.1
Marlborough, MA job
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
The Category Merchant sets the strategy and drives growth of the business for assigned categories, including product selection, vendor negotiation, promotions, and providing leadership to the merchandise team.
Additional responsibilities include:
Responsible for the performance of assigned categories including driving growth, category profitability and customer experience.
Responsible for product selection and the development of competitive merchandise assortment plans that achieve financial objectives.
Negotiates pricing and terms with new, existing and prospective vendors.
Builds strong relationships with the vendor community and exercises flexibility in approach to negotiations.
Oversees the development of the sales and margin plans and sales forecasts for assigned categories.
Communicates merchandising strategies to cross functional teams to ensure proper and timely execution of strategy.
Connects strategies to business operations and maintains an understanding of business operational goals and challenges.
Responsible for price management for assigned categories including price indexing and achievement of price targets.
Collaborates with the Marketing team to develop pricing, promotional and campaign strategies for assigned categories.
Continually monitors merchandising performance and promptly reacts to changes in the business to capitalize on opportunities and mitigate risks.
Provides leadership and training to the merchandise team. Provides the team with frequent and actionable feedback and professional development opportunities.
Establishes and maintains a reputation of credibility and responsiveness in the marketplace.
Performs other duties as assigned.
Requirements
Bachelor's degree in business or operations related field
4+ years related merchandising / category management experience
Negotiation skills and decision-making ability
Strong communication and interpersonal skills Proven analytical and organizational skills
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $92,500.00 - $131,500.00
This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.
$92.5k-131.5k yearly Auto-Apply 60d+ ago
Warehouse Operations
Home Depot 4.6
Westfield, MA job
Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues.
These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.
$36k-42k yearly est. 60d+ ago
Order Fulfillment Associate Supervisor Full Time
BJ's Wholesale Club 4.1
Massachusetts job
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
Working closely with the Assistant Club Manager, the Omni Supervisor is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that he/she directly manages. Perform all OMNI functions, lead the Omni team members and to establish operational efficiencies, maintain policies and procedures and deliver an outstanding member experience. Responsible for the administration of all digital initiatives including: BOPIC, Same Day Delivery, Curbside, Express Pay and Ship from Club.
Leadership:
Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data.
Lead through change. Model leadership competencies, build credibility and act as a champion for business growth.
Communicate effectively. Provide the information teams require to be successful.
Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement.
Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability.
Team Members:
Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance.
Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment and experience for the team members.
Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.
Members:
Guarantee service excellence through all points of contact.
Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Lead teams to deliver GOLD club standards daily.
Define and model GOLD- Grand opening look daily
Maintains a clean and organized area within the OMNI Space.
Bin storage to organize members orders used based on gold standards.
Storage bins regularly cleaned and maintained based on safety standards.
Know Your Business:
Acquire a deep knowledge of key metrics and reporting for total club and department performance.
Drive performance and profitability by using reporting to identify trends and areas of opportunity.
Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics.
Communicate a simple message to your team on the connection between consistent operational performance and achieving club performance goals and metrics.
Major Tasks, Responsibilities, and Key Accountabilities
Process Member orders in a fast, courteous, and friendly manner by pulling merchandise from a pick list/(RF) device, moving merchandise from sales floor to staging area.
Update merchandise locations, and operating equipment, to maintain consistency and organization with product placement and staging areas.
Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses handheld scanner device (RF) to verify merchandise. Must be able to proficiently master utilization of digital devices.
Communicates problems with inventory and/or equipment with Home Office and can recommend process improvements with inventory discrepancies.
Identifies expired or short dated Items included on pick list and communicates concerns with Club Leadership.
Ensures all orders are picked in a timely manner to meet all productivity requirements. Works with a high level of urgency to ensure service level agreements are met. Ensures operational efficiencies, processes, and productivity standards are executed with 100% adherence to established SOP for BOPIC, BOPIC Fresh, Curbside and Ship from Club.
Teach, coach and train Omni Experience Ambassadors on club policies and procedures and best order pulling practices.
Directly manages and assesses Team Member performance, provides actionable feedback and coaches, teaches, and develops talent. Assists in hiring, training, and performance management of all Omni team member. Ensuring all departments are properly staffed.
Works with club team to have merchandise pulled from reserve area when possible, to avoid sales floor replenishment.
Prints staging ticket, packing slip, shipping labels, and other related documents.
Securely packages the order in accordance with standard operating procedures.
Ensures the SFC/BOPIC area is neat, clean, and organized. Performs general housekeeping duties, including removing trash and cardboard from the work area. Handles damaged goods and spoiled products in accordance with standard operating procedures.
Processes returns to the club and makes determination on how to handle (via DDR or Membership desk)
Reviews and manages daily and weekly OMNI reporting.
Required to meet OMNI productivity expectations regarding service level agreements (SLA”s), performance metrics and goals
Maintain all club policy and procedures.
Reviews ordering and replenishment of supplies for the department.
Maintains all club policies and procedures, including proper dress code attire
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Must have at minimum 1 year experience of overseeing a team of 5 or more employees within a professional setting
Goal setting for performance and meeting deadlines
Organizing workflow
Assigning tasks, supporting staff, and reporting to Assistant Club Management
Monitoring employee productivity
Communicating with Club Leadership - relaying information
Demonstrate leadership capabilities, including driving team member engagement, managing/supervising cross-functional teams, training team members, and driving and communicating results. Able to own and deliver against strategic initiatives and objectives.
Committed to driving outstanding service to all Members.
Open shift availability required
Must be 18 years of age.
Previous order pulling experience preferred.
Previous RF scanner experience preferred.
Computer proficiency required.
Environmental Job Conditions
Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
Located in a comfortable indoor environment surrounded by moving machinery and/or loud equipment. There may be exposure to temperature extremes from freezers and/or coolers.
There may be occasional exposure to Company-approved cleaning agents.
$34k-40k yearly est. Auto-Apply 25d ago
Meat Cutter Full Time
BJ's Wholesale Club 4.1
Chicopee, MA job
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
Receives, rotates, cuts, wraps, and merchandises fresh and processed meats, including grinds. Assists in merchandising of seafood, prepared foods, cheeses and pre-packed deli and assists in the rotisserie chicken area and full service deli. Assists in meat selection and cuts special meat arrangements for Members. Maintains all sanitation and safety standards within the meat department.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
We strive for flawless execution and hold ourselves accountable .
Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily
All items stocked and promotional plans executed
Maintain visible accurate signage
Clean and organized, inside and out
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department
See the connection between consistent execution and the positive impact it can have on the business
Major Tasks, Responsibilities, and Key Accountabilities
Engages and provides assistance to our Members by making recommendations along with answering questions regarding meat, poultry, and seafood. Prepares special cuts of meat ordered by Members.
Cuts, grinds, and/or processes fresh meats to company cutting standards. Weighs, packages, wraps, and labels cuts of meat, poultry, and seafood to company packaging standards.
Makes sure the meat case showcases all currently available products. Ensures the meat department maintains an appropriate level of inventory.
Ensures the meat, seafood, prepared foods, and cheese cases are fully stocked. Rotates meats, poultry, seafood, prepared foods, and cheeses according to expiration dates. Follows established guidelines when disposing of damaged and/or expired products.
Cleans and sanitizes all equipment, display fixtures, and areas in the meat department, including the meat cooler, freezer, and refrigerated display cases.
Inspects and stores meat upon delivery. Ensures that all received meats meet or exceed company quality standards.
Receives and unpacks meat, poultry, seafood, prepared foods, and cheeses in the meat cooler and freezer.
Maintains all club policies and procedures.
Performs other duties as assigned, including placing orders and working in other departments as needed.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Completion of a training program/apprenticeship required.
Previous meat cutting experience required.
Knowledge of automatic/hand wrapping machines preferred.
At least 18 years of age.
Environmental Job Conditions
Most of the time is spent moving about on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which may require bending, handling, pulling, reaching, and/or stooping.
Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
Located in a cooler area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
$1000 sign on bonus!
$500 paid at 6 months; $500 paid at 1 year. 1 year claw back on each payment
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $19.75 - $24.75
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