Director of Healthcare Staffing Operations
Sioux City, IA jobs
Director of Healthcare Staffing Operations (Hybrid - 1 Day/Week in Sioux City)
Prime Physicians - North Sioux City, South Dakota, United States
Prime Physicians is seeking a Director of Healthcare Staffing Operations to lead end-to-end operations across our healthcare staffing and services programs. This is a hybrid role requiring on-site presence in Sioux City one (1) day per week, with the remaining work performed remotely.
The ideal candidate brings deep agency-side experience, operational rigor, and a builder's mindset to scale multi-state programs-especially those serving federal clients.
Must-Have (Non-Negotiable)
8+ years of experience working at a healthcare staffing firm (agency). No exceptions.
Nice to Have
Registered Nurse (RN) background - preferred but not required
Federal client experience (IHS, VA, DHA, HHS) - preferred but not required
MBA or other master's degree - a plus, not required
Job Overview
You will own day-to-day and strategic operations for our healthcare staffing contracts, ensuring on-time, compliant delivery while driving margin, fill rate, and retention. This role reports to senior leadership and partners closely with Business Development, Finance, and Compliance.
Key Responsibilities
Operational Leadership: Oversee Program Managers and Credentialing teams; set goals, coach, and hold teams accountable to SLAs/KPIs (submittals→interviews→starts, time-to-fill, show rate, retention, gross margin).
Contract Operations: Lead all operations for federal contracts related to healthcare staffing and services; ensure adherence to contract terms, deliverables, reporting cadence, and change orders.
Workforce Delivery: Drive workforce planning, requisition prioritization, and fill strategy across Nursing, Allied, APPs, and Physicians; resolve escalations rapidly.
Credentialing & Compliance: Ensure Joint Commission/CMS compliance, state/federal requirements, background/I-9/E-Verify, immunizations, licenses, certifications; partner with QA on audits.
Process & Systems: Improve SOPs, playbooks, and handoffs across recruiting → credentialing → onboarding → timekeeping/payroll; optimize ATS/CRM usage (Ceipal preferred) and reporting.
Stakeholder Management: Serve as the executive point of contact for client program leads; run QBRs, performance reviews, and corrective action plans.
Financial Discipline: Monitor bill/pay stewardship, pricing, discounts, write-offs; forecast starts, revenue, gross margin; collaborate with Finance.
Risk & Issue Management: Anticipate risks (licensure delays, site onboarding, housing, cancellations) and deploy mitigation plans.
People & Culture: Recruit, develop, and retain high-performing operations talent; reinforce a metrics-driven, ethical, service-oriented culture.
Qualifications
Bachelor's degree required; MBA preferred (or equivalent leadership experience).
Proven success leading multi-team operations in a healthcare staffing agency environment.
Familiarity with federal contract nuances (security, onboarding, reporting) preferred.
Strong command of credentialing/compliance workflows and healthcare licensure dynamics.
Data-driven operator with excellent communication, negotiation, and stakeholder management skills.
Proficiency with ATS/CRM (Ceipal preferred) and productivity/reporting tools.
Location & Travel
Hybrid: Remote role with mandatory on-site presence 1 day per week in Sioux City.
Geographical proximity to Sioux City is a plus but not required.
Additional travel may occur occasionally based on business needs.
Compensation & Benefits
Competitive base salary with leadership bonus eligibility.
Comprehensive benefits (medical/dental/vision), PTO, paid holidays, and 401(k).
Application Instructions
Please send your resume and a short cover letter highlighting:
Your agency-side healthcare staffing leadership experience (years, team sizes, modalities).
Examples of KPI improvements you've led (time-to-fill, starts, retention, GM).
Experience with federal healthcare programs (if applicable).
Care Advisor - Remote
Des Moines, IA jobs
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** .
**Job Summary:**
CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and Care Advisors provide support and guidance to families during the caregiver search, interview, and hire process. Once a caregiver match is made, the Care Advisor will follow closely to ensure satisfaction and assist if the member's needs change. This support includes searching for viable caregiver candidates, setting up interviews, helping with the completion of the hiring process, and caregiver retention. You will be a liaison, maintaining relationships with caregivers and providing ongoing support to ensure that members have an exceptional experience while working with their caregivers.
As a Care Advisor, you are the expert for members and families about all things CareLinx-related. You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care journey. You should also be a team player and be willing to learn about CareLinx's health plan partners. If you think there's alignment with the description above, CareLinx may be the place for you.
**Location:** This role is remote, except for candidates located in the Mesa, AZ area. Those based near our Mesa office will be required to work on-site five days per week.
**Job Type:** Full-Time, Hourly
**Essential Job Functions:**
+ Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment.
+ Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction
+ Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR system
+ Work collaboratively and professionally with other team members and teams within CareLinx
+ Exhibit excellent verbal and written communication skills via phone, email, and text
**Specific Skills/ Attributes:**
+ Effective time management skills and high attention to detail
+ Excellent verbal and written communication skills
+ Superior organization and multitasking capabilities
+ Goal-driven, problem solver
+ Professional, confident, outgoing demeanor
+ Experience working with Microsoft Office Suite
+ Ability to maintain strict confidentiality, and exercise good judgment
+ Care Advisors are expected to meet performance goals set forth per CareLinx guidelines
+ Additional job duties may be assigned on an as-needed basis
**Qualifications:**
+ High school diploma or equivalent, required
+ Military experience is a plus but not required
+ Some college-level coursework, preferred
+ At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service environment.
+ Previous healthcare experience preferred
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
Sr. Coordinator, Quality Assurance
Des Moines, IA jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**Responsibilities:**
+ Leads the team by evaluating calls and assess application usage based on a standard set of criteria, providing constructive feedback and recognition to ensure high performance and continuous improvement. Accurately score interactions to gauge employee's quality performance based on organizational and departmental policies and requirements.
+ Monitor and evaluate team performance ensuring adherence to company quality standards, and compliance with industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated.
+ Analyze and provide weekly & monthly trend analysis to leadership.
+ Provide support to leadership by participating in and hosting internal/external client calibration sessions.
+ Engage in and lead projects to promote quality enhancements and/or broaden services for the team.
+ Shows an understanding of the requirements and is capable of conducting gap assessments based on those requirements. Uphold quality standards that adhere to company, regulatory, and HIPAA policies and procedures.
+ Collaborates across various functions, interprets requirements, and educates and influences others regarding those requirements. Identifies training needs or potential disciplinary actions which will be reported to leadership.
+ Demonstrates ability to build strong customer relationships and deliver customer-centric solutions.
+ Optimize work processes by identifying effective and efficient methods to complete tasks, with an emphasis on continuous improvement.
+ Develops strategic alliances and cooperates with stakeholders to achieve mutual goals.
+ Demonstrates resourcefulness by adeptly securing and efficiently deploying resources.
+ Analyzes complex and high-quality, sometimes contradictory, information to solve problems effectively.
+ Holds oneself and others accountable for meeting commitments and objectives.
+ Exhibits situational adaptability by adjusting approach and demeanor in real time to meet the changing demands of various situations.
+ Creates and implements diverse communication strategies that clearly address the specific requirements of various target audiences.
+ Demonstrates knowledge of quality systems and methodologies.
+ Demonstrates an understanding of the relevant regulations, standards, and operating procedures.
+ Demonstrates ability to perform investigations / root cause analysis and develop corrective actions.
+ Demonstrates an understanding of the requirements and has the ability to perform gap assessments to those requirements.
+ Demonstrates an understanding of quality concepts such as: cost of quality, analytical metrics and / or statistics, trending, quality planning, validation, CAPA and problem solving.
+ Works cross-functionally and has the ability to interpret the requirements as well as educate and influence others on those requirements.
**Qualifications:**
+ Call monitoring/audit experience preferred.
+ Case audit experience preferred.
+ HS Diploma, GED or technical certification in related field or equivalent experience, preferred.
+ Adverse Event reporting experience strongly preferred.
+ Strong customer service/quality background experience.
+ Excellent verbal and written communication skills
+ Strong prioritization and leadership skills.
+ High regard for superior quality of service.
+ Ability to prioritize and manage multiple responsibilities.
+ Experience handling tasks where attention to detail is critical to success.
+ 3+ years' experience in related field, preferred.
**What is expected of you and others at this level:**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments.
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently.
+ May modify process to resolve situations.
+ Works independently within established procedures; may receive general guidance on new assignments.
+ May provide general guidance or technical assistance to less experienced team members.
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory on camera attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $17.75 per hour - $25.60 per hour
**_Bonus eligible:_** No
**_Benefits:_** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/06/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Patient Access Optimization Analyst
Lincoln, NE jobs
The Patient Access Optimization Analyst role is to configure and provide functional and technical support for access optimization initiatives. This position also assists with the analysis, solutioning, documentation, and implementation of Epic-build related functions.
+ This is a remote position
+ Working hours Central time zone - 8AM - 5PM
+ Two positions available
_The pay range for this position is $31.73/hour (entry level qualifications) - $54.90/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience._
**ESSENTIAL FUNCTIONS OF THE ROLE**
+ Presentation - able to communicate information professionally and formally to stakeholders through meetings and written presentations.
+ Independence - proven ability to manage small to medium projects to ensure successful project implementation and engagement.
+ Excellent verbal and written communication skills, as well as presentation skills.
+ Strong analytical and advanced research skills.
+ Solid organizational skills, especially the ability to meet project deadlines with a focus on details.
+ Ability to successfully multi-task while working independently or within a group environment.
+ Ability to work in a deadline-driven environment, and handle multiple projects simultaneously.
+ Ability to interact effectively with people at all organizational levels.
+ Build and maintain strong relationships.
**KEY SUCCESS FACTORS**
+ Decision tree design, documentation, and maintenance experience strongly preferred.
+ Ability to think critically and analyze complex technical solutions.
+ Epic Cadence Certified strongly preferred.
+ ServiceNow experience preferred.
+ Epic Cadence Provider template management and build experience strongly preferred.
+ Ambulatory and/or Surgery scheduling experience required.
+ Experienced proficiency in Excel and SQL required.
+ Able to work through complex business problems and partner with clients using a consultative approach.
+ Exceptional data/modeling skills with ability to convert raw data into actionable business insights.
+ Able to apply knowledge of healthcare industry trends and their drivers.
+ Able to work in a dynamic setting and work well under pressure.
+ Intermediate to advanced knowledge of statistics (including modeling techniques) preferred.
+ Lean Six Sigma experience preferred.
+ 5 years of experience working in Epic strongly preferred.
**BENEFITS**
Our competitive benefits package includes the following
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 5 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Coder II - OP Physician Coding (Ortho Surgery)
Lincoln, NE jobs
** **Upper Extremity:** **- Shoulders:** Total/Hemi Arthroplasty, Arthroscopy, Rotator cuff repair, Biceps tenodesis, Acromioplasty, Distal claviculectomy, Superior Labrum Anterior to Posterior tear (SLAP) repair
**- Elbows:** Cubital tunnel release, Bursectomy, Arthroplasty
**- Wrist:** Carpal tunnel release, Carpectomy, TFCC debridement/repair, 4-corner fusion, De Quervain (1st dorsal compartment)
**- Hands:** Trigger fingers, Ganglions, Mallet fingers, Carpometacarpal (CMC) arthroplasty, , Dupuytren's (Palmar fascial fibromatosis), Amputations
**Lower Extremity:**
**- Hips:** Dislocation reductions, Total/partial Arthroplasty, Femoral fracture treatments, Arthroscopy
**- Pelvis:** Fracture repairs
**- Femur:** ORIF neck fractures, Trochanteric repairs, shaft fracture repairs
**- Knees:** Dislocation repairs/reductions, Total/hemi arthroplasty, Meniscal repairs, Ligamentous reconstructions and repairs, Arthroscopy
**- Tibia/Fibula:** Plateau repairs, shaft Fracture repairs, Percutaneous repairs, Arthrodesis, Pilon/Plafond repairs, Malleolar repairs, Sprain
**WORK MODEL/SALARY**
Days: Monday - Friday
Hours: 8hrs a day, 80hrs a pay period
100% Remote
The pay range for this position is $26.66 (entry-level qualifications) - $40.00 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience.
**JOB SUMMARY**
+ The Coder 2 is proficient in three or more types of outpatient, Profee, or low acuity inpatient coding.
+ The Coder 2 may code low acuity inpatients, one time ancillary/series, emergency department, observation, day surgery, and/or professional fee to include evaluation and management (E/M) coding or profee surgery.
+ For professional fee coding, team members in this job code will be proficient for inpatient and outpatient, for multi-specialties.
+ Coder 2 utilizes the International Classification of Disease (ICD-10-CM. ICD-10-PCS), Healthcare Common Procedure Coding System (HCPCS) including Current Procedural Terminology (CPT) and other coding references to ensure accurate coding.
+ Coding references will be used to ensure accurate coding and grouping of classification assignment (e.g., MS-DRG, APR-DRG, APC etc.)
+ The Coder 2 will abstract and enter required data.
**ESSENTIAL FUNCTIONS OF THE ROLE**
+ Examines and interprets documentation from medical records and completes accurate coding of diagnosis, procedures and professional fees.
+ Reviews diagnostic and procedure codes and charges in the applicable documentation system to generate appropriate coding and billing.
+ Communicates with providers for missing documentation elements and offers guidance and education when needed.
+ Reconciles billing issues by formulating the rationale for rejecting and correcting inaccurate charges.
+ Works collaboratively with revenue cycle departments to ensure coding and edits are processed timely and accurately.
+ Reviews and edits charges.
**KEY SUCCESS FACTORS**
+ Sound knowledge of applicable rules, regulations, policies, laws and guidelines that impact the coding area.
+ Sound knowledge of transaction code sets, HIPAA requirements and other issues impacting the coding and abstracting function.
+ Sound knowledge of anatomy, physiology, and medical terminology.
+ Demonstrated proficiency of the use of computer applications, group software and Correct Coding Initiatives (CCI) edits.
+ Sound knowledge of ICD-10 diagnosis and procedural coding and Current Procedural Terminology (CPT) procedural coding.
+ Ability to interpret health record documentation to identify procedures and services for accurate code assignment.
+ Flexibility and adaptability while also balancing requirements and regulatory and accreditation guidelines that are non-negotiables.
Must have one of the following Certifications:
+ Registered Health Information Administrator (RHIA)
+ Registered Health Information Technologist (RHIT)
+ Certified Coding Specialist (CCS)
+ Certified Coding Specialist Physician-based (CCS-P)
+ Certified Professional Coder (CPC)
+ Certified Outpatient Coder (COC)
+ Certified Inpatient Coder (CIC)
+ Certified Interventional Radiology Cardiovascular Coder (CIRCC)
**BENEFITS**
Our competitive benefits package includes the following:
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**MQUALIFICATIONS**
+ EDUCATION - H.S. Diploma/GED Equivalent
+ EXPERIENCE - 2 Years of Experience
+ CERTIFICATION/LICENSE/REGISTRATION - Must have ONE of the coding certifications as listed:
+ Cert Coding Specialist (CCS)
+ Cert Coding Specialist-Physician (CCS-P)
+ Cert Inpatient Coder (CIC)
+ Cert Interv Rad CV Coder (CIRCC) - Cert Outpatient Coder (COC)
+ Cert Professional Coder (CPC)
+ Reg Health Info Administrator (RHIA)
+ Reg Health Information Technician (RHIT).
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
HYBRID\REMOTE | Holter Tech Scanner | Iowa Heart
West Des Moines, IA jobs
Must Live in the State of IOWA and have Holter Tech Experience ESSENTIAL KEY JOB RESPONSIBILITIES * Maintains proficiency with all monitor equipment and procedures performed at MercyOne Iowa Heart Center as needed. * Screens patient's medical record for appropriate diagnosis and orders for procedures. Instructs and educates patients regarding the ordered test and prepares the patient for the procedure
* Performs Holter Monitor testing according to established protocols
* Performs Holter Monitor scanning according to established procedures, provides heart rhythm analysis of electrocardiograms recorded on monitor.
* Makes general interpretation of arrhythmias; identifies adverse arrhythmias and informs nurse or physician
* Documents symptoms, records monitor strips, & routes reports to the appropriate doctor for interpretation Transports, ambulates, and transfers patients as needed Accurately and completely documents in EHR and billing system in a timely manner
* Responsible for maintaining strict confidentiality of patient information Acts as liaison between staff and monitor services
* Maintains equipment in designated testing areas
* Maintains a clean, well-organized work environment Stocks/orders supplies appropriately and coordinates monitor repairs and replacements Page 1 of 5
* MercyOne Iowa Heart Center Holter Scanner Demonstrates customer service/interpersonal skills Takes personal responsibility for work, actions, and attitudes
* Respects patients, peers, clients, students, physicians, service representatives, and other hospital staff Demonstrates positive and effective communication skills
* Cooperates with peers and leaders to build and maintain an effective healthcare team Acts as a resource and helps to orient and develop new staff
* Participates in QA activities as directed by technical and medical director Adheres to all Joint Commission, Iowa Department of Public Health, and the Intersocietal Accreditation Commission guidelines Completes department competencies in the required timeframes
* Attends required meetings and participates on committees as requested
* Participates in professional development activities and maintains professional affiliations Operates required vehicle(s) in a safe manner to perform required duties of the position Travels to other MercyOne Iowa Heart Center offices or MercyOne campuses as needed Performs other work related duties as required
* MINIMUM QUALIFICATIONS
* Required Education and Experience EKG/Arrhythmia training/telemetry monitoring experience preferred but will train on the job.
* Medical terminology preferred Takes Cardiovascular Credentialing International (CCI) -Certified Rhythm Analysis Technician(CRAT) Exam within 18 months of hire Required Licensure and Certifications Proof of completion of Mandatory Reporter abuse training specific to the population served within three (3) months of hire.
* Basic Life Support (BLS) for the Healthcare Provider certified or obtained by the end of the orientation period (approximately six (6) weeks).
* Valid Iowa Driver's/Chauffeur's License required, must meet Mercy's Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law.
* Required Minimum Knowledge, Skills, Abilities and Training Basic computer skills required
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Non-Acute Pharmaceutical Sales Specialist
Des Moines, IA jobs
**This role will be 100% remote.** Be a part of the fast-paced Non-Acute pharmaceutical sales team- responsible for winning, maintaining and growing customer relationships. This direct sales and customer account management role is responsible for day-to-day activities like order resolution, placement, and account maintenance as well customer initiatives, sales presentations and more.
**_Responsibilities:_**
+ Wins and retains new business in assigned sales region.
+ Responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers and strategic accounts.
+ Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity.
+ Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Qualifications:_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of account management or sales experience, preferred
+ Strong communication and organizational skills
+ Strong working knowledge of Microsoft Excel and Outlook
+ Experience using Salesforce or other CRM systems, preferred
**Anticipated pay range:** $57,000 - $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being starting on day one of employment.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan & employer match
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/29/2025 and may close sooner depending on the number of applicants. If interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-JC1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Senior Coordinator, Individualized Care
Bismarck, ND jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**_Responsibilities_**
+ Investigate and resolve patient/physician inquiries and concerns in a timely manner
+ Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate
+ Proactive follow-up with various contacts to ensure patient access to therapy
+ Demonstrate superior customer support talents
+ Prioritize multiple, concurrent assignments and work with a sense of urgency
+ Must communicate clearly and effectively in both a written and verbal format
+ Must demonstrate a superior willingness to help external and internal customers
+ Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable)
+ Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry
+ Must self-audit intake activities to ensure accuracy and efficiency for the program
+ Make outbound calls to patient and/or provider to discuss any missing information as applicable
+ Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance
+ Documentation must be clear and accurate and stored in the appropriate sections of the database
+ Must track any payer/plan issues and report any changes, updates, or trends to management
+ Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client
+ Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome
+ Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties
+ Support team with call overflow and intake when needed
+ Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner.
**_Qualifications_**
+ 3-6 years of experience, preferred
+ High School Diploma, GED or technical certification in related field or equivalent experience preferred
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $21.50 per hour - $30.70 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/4/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Client Relationship Manager
Bismarck, ND jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
+ Responsible for regularly reviewing weekly, monthly & quarterly - program activities with the client.
+ Attend all program and client meetings, takes detailed meeting notes during client interactions and internal strategy sessions, ensuring all key points and decisions are documented.
+ Monitors all program's activities and IT projects associated with the program
+ Includes setting due dates and responsible parties
+ Follows up on action items from meetings, ensuring that responsibilities are clear, and deadlines are met
+ Regular reporting out of all program's activities
+ Solicit feedback from the activity/task owners on sub-tasks
+ Maintain up-to-date activity timeline, articulate progresses and delays
+ Develops and manages activities timelines to ensure all deliverables are completed on schedule.
+ Obtain consensus for activities risks, decisions and closures
+ Coordinates cross-functional teams to ensure alignment and timely completion of tasks related to program activities.
+ Facilitates communication between internal teams and external clients to ensure all activities objectives are understood and met.
+ Escalate delayed activities to program's leadership
+ If activity owners are missing deadlines consistently and/or are unresponsive.
+ Managing contract amendments and project change requests for the client.
+ Coordinates customer interactions with internal & external partners to meet the evolving business needs of the client.
+ Responsible for sharing and presenting current and future program expectations during weekly meetings with client leadership in addition to Quarterly Business Review meetings with client's Access and Marketing teams.
+ Manages client access to internal applications including client-facing data reports and data streams with 3rd party vendors.
+ Oversee daily operations and ensure alignment with client expectations and internal standards
+ Supports audits and regulatory reviews as needed
+ Ensure financial billing accuracy
+ Contact healthcare professionals for clarifications and information as needed
**_Qualifications_**
+ Min 5 years related client services experience, preferred
+ Min 5 years' experience in managing complex program activities with high accountability, preferred
+ Bachelor's degree preferred
+ Ability to travel - less than 25%
+ Proven product knowledge in business area
+ Licensed pharmacy technician in Texas preferred
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of program activities.
+ Own and develop tracking tools to achieve specific program management goals and activities.
+ Create and participate in recurring business review presentations
+ Recommends new practices, processes, metrics, or models
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $80,900.00 - $92,400.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/19/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Bilingual Health Coordinator (RN, temporary, remote)
North Platte, NE jobs
Description & Requirements The Health Specialist-Coordinator role will support our CDC INFO program. Provides advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
*** Must hold a current, active RN license
*** Position is remote and temporary through August 31, 2026
*** Must be available to work the occasional weekend or holiday depending on business needs
*** Computer equipment is not provided for this project. See below for equipment requirements
*** Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST
*** Must pass a bilingual Spanish/English assessment
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
- Provide advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events
- Perform advanced database searches
- Perform assigned work in accordance with quality assurance measures
-Respond to medical personnel and clinicians in both verbal and written formats
Education and Experience Requirements
- Bachelor's Degree in Nursing and current RN license is required.
- English or Bilingual (English/Spanish)
- Experience in medical, scientific and public health discipline
- Clinical knowledge of and experienced in CDC related topics
- Proficient internet search skills
- Working knowledge of Microsoft Office and ability to learn and utilize software applications
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Ability to work independently and communicate effectively
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
This position you will need to use your own device personal computer or laptop. No Tablets, iPads, and Chromebooks are not permitted. ***
Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Required Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to (1) *******************
- Private work area and adequate power source.
-Video calls may be requested on occasion. Proper background and attire are required.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
34.85
Maximum Salary
$
68.55
Accounts Receivable Specialist
Norfolk, NE jobs
Job Description
Job Posting: Accounts Receivable Specialist - Behavioral Health
Location: Norfolk, Nebraska | Employment Type: Full-Time | Pay: $21.88 - $28.00 per hour - dependent on education and experience. Are you a self-starter with strong attention to detail, excellent audit skills, and experience in behavioral health or medical billing? We are seeking an Accounts Receivable Specialist to join our mission-driven team as we expand services and prepare to become Norfolk's first Certified Community Behavioral Health Clinic (CCBHC). Your work will directly support life-changing mental health and substance use programs in Norfolk, Columbus, and West Point.
About the Role
As an Accounts Receivable Specialist, you'll manage invoices, receivables, and collections with precision and professionalism. You'll work both independently and as part of a collective team of three A/R Specialists, partnering with program and finance team members to ensure timely, accurate claims processing and payment reconciliation.
This role is ideal for someone with strong organizational skills and a commitment to continuous learning. It also requires tenacity - someone who sees denials and delays not as roadblocks, but as challenges to solve in support of client care.
At The Well, we're building more than a billing department - we're building a community of people striving to live out our core values in their day-to-day work. Here's what this looks like in this role:
Grounded in Hope - You believe people can figure things out and actively set them up for success. Whether it's a coworker behind on documentation or a tough payer issue, you balance realism with optimism - removing barriers instead of placing blame.
Show Up with Generosity - You offer support without being asked, because it's what's best for the team. Whether jumping in to finish a task or streamlining a process for someone else, your instinct is to help, not to be recognized.
Check the Ego - You take ownership of your mistakes and approach problems with curiosity instead of defensiveness. You're not afraid to admit when something doesn't work and you see every challenge as a chance to grow and improve your work.
Embrace Diversity - You genuinely value different perspectives and working styles. You know your way isn't the only way - and that a strong team draws on each member's unique strengths. You ask for help when something isn't in your skill set, and you offer support when it is.
Key Responsibilities
Prepare, process, and track claims and invoices in accordance with organizational requirements.
Ensure timely payment collection and accurate posting of receivables.
Assist with audits and maintain organized financial records.
Monitor aging reports and follow up on outstanding balances.
Investigate and resolve billing discrepancies.
Collaborate with internal teams to improve billing systems and workflows.
Adapt to changing funding sources and compliance guidelines.
Qualifications
Associate's or bachelor's degree in Finance, Accounting, Medical Billing (or similar field) OR 5+ years of medical/behavioral health billing experience.
Experience with behavioral health or medical billing/claims management strongly preferred.
Audit-ready mindset with strong attention to detail.
Excellent problem-solving skills with the ability to research, troubleshoot, and resolve issues independently
Proactive and resourceful - stays ahead of payer changes and seeks out new information
Tenacious and persistent - willing to dig deep, follow up repeatedly, and stay with complex problems until they're resolved.
Able to work independently, manage time effectively, and adapt to changing priorities.
Strong communication skills and the ability to collaborate with cross-functional teams.
Why Join The Well
Make a meaningful impact on a dynamic, innovative nonprofit.
Flexible schedule and potential for remote work.
Supportive and collaborative team environment.
Opportunities for growth and professional development.
Apply Today!
If you're detail-oriented, driven, and excited to contribute to something bigger than yourself, we'd love to hear from you. Submit your resume today!
Physician - Diagnostic Radiology - Non-Interv/Non-Invasive
Bismarck, ND jobs
**Specialty** Diagnostic Radiology - Non-Interventional/Non-Invasive **Visas Accepted** N/A **Practice Details** Sanford Health is seeking BC/BE Radiologist to join a successful, well-established group of physicians. Join an experienced team of 8 diagnostic, 3 interventional and 5 APP's
General or fellowship trained considered
14 weeks vacation guaranteed
Full work station provided for at home reading
Variable shifts daily/inhouse or work from home
Flexible group controlled shift scheduling
No call duties after 9 pm
Work 6-7 weekends per year from home
ACR Accredited Radiology Department
Newly remodeled department with state of the art imaging equipment
Physician led organization
**Compensation Package**
Sanford Health offers a nationally competitive compensation plan with an additional physician benefits package including health, dental and vision insurance, 401K plan, short-term and long-term disability, life insurance, CME allowance, paid time away, malpractice insurance and tail coverage, and a relocation allowance.
**About this Community**
As the capital city of North Dakota, Bismarck is truly one of a kind. The city offers picturesque landscapes and farmland, a fast-growing community of more than 130,000 and economic diversity. Centrally located in the state, Bismarck borders the east side of the Missouri River and has a community full of friendly people.
**Job Function** Physicians
**Req Number** R-0195681
Equal Employment Opportunity
Sanford and its affiliate brands have consistently operated under the principle of equal treatment for all persons without regard to race, color, creed, religion, national origin, gender, gender identity, age, sexual orientation, genetic information, marital status, disability, military or veteran status, in regard to public assistance or any other basis prohibited by applicable federal, state or local law.
Director, Information Security and Risk (Identity & Access Management)
Des Moines, IA jobs
**_What Information Security and Risk contributes to Cardinal Health_** Information Security and Risk develops, implements, and enforces security controls to protect the organization's technology assets from intentional or inadvertent modification, disclosure or destruction. This job family develops system back-up and disaster recovery plans. Information Technology also conducts incident response, threat management, vulnerability scanning, virus management and intrusion detection and completes risk assessments.
The _Director, Information Security and Risk (Identity & Access Management)_ is responsible for leading the organization's Identity & Access Management (IAM) strategy, governance, and operations to ensure secure, efficient, and compliant access to technology resources. This role requires a leader with proven ability to execute large-scale enterprise IAM programs that directly impact how employees, contractors, and customers interact with Cardinal Health technology. Success in this role demands a balance between delivering a frictionless, user-friendly experience and maintaining the highest standards of security. The Director must also excel at building partnerships across the organization and collaborating on program delivery, while driving operational excellence and anticipating business risks associated with IAM changes.
**Location** - Ideally targeting individuals local to Central Ohio, but open to candidates located nationwide (fully remote). If living within commutable distance of our corporate HQ in Dublin, OH - the expectation would be to come in-office two or three days a month for team meetings.
**Responsibilities**
+ Act as a visionary in designing and executing multi-year IAM strategy that aligns with business goals and customer needs
+ Develop and oversee enterprise IAM policies, standards, and procedures, ensuring consistent enforcement across the organization.
+ Lead IAM initiatives including identity lifecycle management (provisioning, de-provisioning, role-based access, entitlement reviews).
+ Direct privileged access management (PAM) programs to safeguard critical systems and sensitive data.
+ Ensure compliance with internal policies and external regulatory requirements (e.g., SOX, HIPAA, GDPR, PCI-DSS) through strong access controls.
+ Execute enterprise IAM programs with significant business impact, ensuring seamless access for employees, contractors, and customers.
+ Balance user experience with security by designing IAM solutions that are simple, intuitive, and resilient.
+ Drive operational excellence by establishing repeatable processes, KPIs, and service delivery models for IAM functions.
+ Build strong partnerships across IT, Security, HR, and business units to align IAM delivery with organizational priorities.
+ Establish metrics and reporting mechanisms to monitor IAM effectiveness, operational performance, and program maturity for executive leadership.
+ Lead training and awareness programs related to IAM policies, secure access practices, and identity governance.
**Qualifications**
+ Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field preferred.
+ Ideally targeting individuals with 12+ years of IT/security experience with at least 5 years in IAM leadership roles preferred.
+ Proven track record of executing enterprise IAM programs with measurable business impact.
+ Prior people leadership experience and demonstrated ability to manage operational IAM teams, highly preferred.
+ Expertise with IAM tools and platforms (e.g., Okta, SailPoint, CyberArk, Azure AD).
+ Strong understanding of relevant Regulatory and Compliance requirements (HIPAA, SOX, HITRUST CSF, etc.).
+ Strong understanding of authentication protocols (SAML, OAuth, OpenID Connect, Kerberos) and cloud IAM (AWS IAM, Azure RBAC, GCP IAM).
+ Certifications such as CISSP, CIAM, or CISM preferred.
+ Strong analytical, relationship management, and communication skills (both written and verbal).
+ Ability to collaborate across functions and influence stakeholders to achieve IAM program success.
**What is expected of you and others at this level**
+ Provides leadership to managers and experienced professional staff; may also manage front line supervisors
+ Manages an organizational budget
+ Develops and implements policies and procedures to achieve organizational goals
+ Assists in the development of functional strategy
+ Decisions have an extended impact on work processes, outcomes, and customers
+ Interacts with internal and/or external leaders, including senior management
+ Persuades others into agreement in sensitive situations while maintaining positive relationships
_\#LI-LP_
_\#LI-Remote_
**Anticipated salary range:** $135,400 - $228,910
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/25/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Patient Navigator - Remote In Michigan
Michigan City, ND jobs
Assists patients with navigation through the healthcare system medical services, administrative systems and patient support services. Reduces barriers that keep patients from getting timely treatment by identifying patient needs and directing them to sources of emotional, financial, administrative, or cultural support.
Essential Functions and Responsibilities:
* Facilitates and coordinates patient care to ensure that patients receive timely diagnoses and treatment. This includes maintaining communication with patients and the healthcare team; contacting patients who are "at risk" for missing appointments; ensuring that medical records are available at scheduled appointments.
* Facilitates removing barriers by providing potential financial support sources and helping with paperwork; arranging transportation and/or child/elder care; facilitating linkages to follow-up services.
* Promotes health and comfort through each stage of patient diagnosis and treatment by activities such as providing health information, screening services and clinical trials; connecting patients to counseling services; directing patients to sources of palliative (pain-easing) or end-of-life (hospice) care.
* Empowers and encourages patients to navigate the healthcare system on their own by coaching patients to become advocates for their own care; modeling behaviors for patients such as checking on appointments or arranging assistance.
* Builds awareness of patient navigator services among the health care team to assist coordinating patient care and locate "at-risk" patients that need patient navigation services.
Required:
* High School diploma or GED equivalent.
Preferred:
* Associate degree, preferably in a health-related field.
* One-year prior work experience in health care.
Additional Information
* Schedule: Full-time
* Requisition ID: 25006843
* Daily Work Times: 8a-5p
* Hours Per Pay Period: 80
* On Call: No
* Weekends: No
ITP Clinical Services Director (Temporarily Remote)
West Des Moines, IA jobs
Job purpose
The Clinical Services Director provides leadership of clinical services and development of new processes and procedures for ITP with the input of the Medical Director. The CSD is responsible for the consistent delivery of compliance oversight and education. The CSD will work with the Crisis Coordination team as well as the outpatient care team to deliver efficient and effective patient care .
Duties and responsibilities
Leads the development of clinical services
Assists with Policy and Procedure development
Provides expert level review of clinical records
Work and Collaborate with the Crisis Services division
Time system management for Crisis Services providers
Review and Develop Outpatient Service processes- Managing patient scheduling, prior authorizations, pharmacy calls, missed appointments
Manage Crisis Services providers schedule
Ability to look at trends and forecast hiring needs for provider coverage, and forecast crisis staffing needs based on utilization data
Provides collaborative leadership, and communication, for overall improvement in clinical documentation by providing proficient level review and assessment, and effectively articulating recommendations for improvement, and the rational for the recommendation
Actively communicates with providers at all levels
Provides face-to-face educational opportunities with physicians and staff
Expert level documentation and ability to effectively communicate the need for through documentation to others
Knowledge of Medicare, Medicaid and insurance requirements
Qualifications
Education: Master's Degree in Nursing preferred
Licensure: RN
Experience: Three to five years of clinical management experience
Experience with regulatory survey management
Experience communicating & working closely with Physicians
Understanding and experience in behavioral healthcare
Demonstrated skill in utilization management and review systems
Ability to work independently and collaboratively with multiple disciplines
Demonstrated skill in problem solving, consensus building, conflict resolution, advocacy, and team building
Ability to accomplish work objectives where few precedents or guidelines currently exist
Must have proficiency using a PC in a Windows environment, including Microsoft Word, Excel, Power Point and Electronic Medical Records
Excellent oral and written communication skills
Working conditions
This job predominantly works from Des Moines office, but does require some travel to hospital/clinical locations. Incumbent will be exposed to virus, disease, infection from patients.
Physical requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This position required intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting, driving and supporting patients.
Direct reports
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Reporting structure
The Clinical Services Director reports directly to Psychiatric Medical Care's Chief Clinical Officer (CCO).
Auto-ApplyNE Licensed Registered Dietitian - 1099/PT/Remote
Nebraska jobs
About the role
The Registered Dietician serves as an expert and resource for in the area of nutrition and diabetes self-management assessment, education, and follow up. The position operates in the clinical setting and works directly with patients one on one. The main goal for the RD/CDE is to equip the patient with knowledge and tools needed to manage his or her disease. The efforts of the individual in this position directly impacts the overall health of the patient, the health care resources consumed by the patient, and ultimate quality outcomes, while taking ownership and responsibility for the structure of the program and curriculum used.
The individual in this role works collaboratively with other team members to assist in the development of an effective, patient-centered program that promotes optimal patient outcomes.
What you'll do
Performs nutrition assessment, reassessment, and patient/family education.
Performs all responsibilities/duties required by Registered Dietitian as defined in the scope of practice, to ensure that the needs of patients are addressed.
Implement personalized, age specific and culturally appropriate nutrition strategies.
Conducts and coordinates nutritional counseling sessions and services.
Follows ADA Medical Nutrition Therapy and other appropriate nutrition counseling protocols.
Complete required documentation and maintain organized files for client charts, participation data, and communication logs.
Maintains client relationships.
Updates and applies professional knowledge.
Qualifications
Must be a Registered Dietitian (RD) - Licensed in Nebraska
At least two years of related experience.
Experience delivering health education and support to patients with chronic disease.
Knowledgeable in clinical disease processes and medical management
Effective oral and written communication skills
Compensation
Job Type - Contractor Opportunity for Part - Time Pay: $37.50 - $75.00 per hour
Net Revenue Analyst Senior - Hybrid Position
Michigan City, ND jobs
Responsible for compiling complex reimbursement data to support management decision making and internal and external reporting for assigned subsidiaries. Assists in coordination of reimbursement functions related to the strategic financial planning process. Responsible for the integrity of net revenue.
Essential Functions and Responsibilities:
* Prepares and or reviews the schedules required to support the submission of Medicare, Medicaid and Blue Cross cost report, complying with regulations. Analyzes third party cost report changes from prior years, investigating differences.
* Prepares monthly contractual model and provides thorough analysis of the monthly contractual allowances for assigned subsidiaries. Investigates and makes recommendations for updates to assumptions and/or methodology.
* Maintains adequate reserve position by complete monthly reserve analysis identifying and reporting any increase or decrease from previously stated reserve position.
* Provides complex projections and analytical support during the fiscal year budgeted net revenue preparation.
* Researches and keeps abreast of third party regulations and changes, providing analytical support through financial impact summarization. Estimates the financial impact any changes in payment assumptions and/or budget assumptions may have on the subsidiary and communicates as directed.
* Coordinates the collection of data and/or preparation of schedules for third party financial audits, settlements, and cash reconciliations.
Qualifications:
Required:
* Bachelor degree in finance, accounting or related field.
* Three years experience in a progressively more responsible reimbursement or finance role with reimbursement responsibilities.
Preferred:
* CPA or MBA preferred.
Additional Information
* Schedule: Full-time
* Requisition ID: 25005909
* Daily Work Times: Standard Business Hours
* Hours Per Pay Period: 80
* On Call: No
* Weekends: No
Special Needs Plan- Support Social Services
Lincoln, NE jobs
**Become a part of our caring community and help us put health first** The Care Manager, Telephonic Behavioral Health 2 , in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Manager, Telephonic Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Care Manager, Telephonic Behavioral Health 2 is a **Licensed, Masters level, Social Worker** who functions as a Support Social Services associate (Support SS) in our Special Needs Plan (SNP) program and serves as part of an interdisciplinary care team member working with other disciplines, such as nurse care managers, dieticians, behavioral health, and pharmacists to help promote and support member health and well-being.
This role requires the use of structured assessments along with critical thinking skills to determine appropriate interventions such as care coordination, health education, connection to community resources, full utilization of benefits and advocacy. This role requires effective and professional communication with providers, community resources, and other members of the interdisciplinary team to address member needs.
The Support SSs daily job duties include making outbound call attempts to members with social determinants of health (SDOH) needs to assess and assist with coordinating care with available plan benefits and/or appropriate community resources in a telephonic, call center, work from home environment. This role does not carry a caseload but may require additional member follow-up to ensure that all needs have been assessed and addressed. The Support SS may also receive inbound calls from members needing additional assistance. This role is also responsible for assessing the member to determine if a referral to any other discipline is needed depending on member's individualized needs.
Creating and updating member care plans may be required. Documentation in the member's record is required to ensure CMS compliance, and accurately reflect work with members, providers, and other members of the interdisciplinary care team.
**Use your skills to make an impact**
**Required Qualifications**
+ Master's degree in social work from an accredited university
+ Current, unincumbered, social work license; **LMSW, LCSW, LICSW**
+ Must have passed ASWB Exam (Master, Advance Generalist, or Clinical level)
+ Minimum 3 years of experience working as a social worker in a medical healthcare setting
+ Proficient in Microsoft applications including Word, Outlook, Excel
+ Capacity to manage multiple or competing priorities including use of multiple computer applications simultaneously
+ Must be willing to obtain/maintain social work licensure in multiple states, based on business need
**Preferred Qualifications**
+ Experience working with geriatric, vulnerable, and/or low-income populations
+ Licensure in LA, MD, MI, MS, NV, NM, OK, VA
+ Bilingual English/Spanish
+ Bilingual English/Creole
+ Experience working with Medicare and Medicaid
**Additional Information**
**Work-At-Home Requirements:**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**Social Security Notification:**
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
**HireVue Interview Process:**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Benefits Day 1:**
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
**START DATE after completion of background/onboarding-**
*Projected start dates for these positions will be throughout Feb 2026 with all interviews being conducted Dec/Jan
**Schedule:**
+ Hours for this position are Monday - Friday 9:30am - 6pm EST.
+ Hours for the first 2 weeks of training are M-F 8:30am-5pm EST
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$59,300 - $80,900 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-21-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Easy ApplyNetwork and Systems Administrator
Lake City, IA jobs
Job Details Stewart Memorial Community Hospital - Lake City - Lake City, IADescription
Network and Systems Administrator Responsibilities We are seeking an experienced Network and Systems Administrator to design, implement, maintain, and support our hospital's network and server infrastructure. This role ensures the security, reliability, and performance of IT systems that are essential to both clinical and administrative operations. This position will be a remote/ hybrid- remote position.
Other responsibilities include:
Administer and maintain LAN/WAN infrastructure, firewalls, switches, routers, cameras, and wireless networks (Cisco, Ubiquiti, Axis, Milestone, Fortinet).
Manage Windows and Linux servers, Active Directory, DNS, DHCP, and virtualization platforms (VMware/Hyper-V).
Maintain and support Microsoft 365 services including Exchange Online, SharePoint, and Teams.
Develop, migrate, and maintain endpoint management solutions such as Microsoft Intune.
Support cloud infrastructure (Microsoft Azure).
Monitor system performance, troubleshoot issues, and implement improvements.
Ensure data security through backups, disaster recovery planning, and cybersecurity best practices.
Provide Tier 2/3 technical support and collaborate with staff across clinical and administrative departments.
Oversee device and server lifecycle management including provisioning, installation, maintenance, and decommissioning.
Maintain documentation of systems, configurations, and procedures.
Provide on-call support for critical systems and assist with IT projects and upgrades.
Position Requirements
Bachelor's degree in information technology, Computer Science, or related field preferred; equivalent experience considered.
At least 3 years of experience in network and systems administration.
Strong knowledge of networking protocols, server management, and cybersecurity principles.
Experience with healthcare IT/EHR systems is a plus.
Certifications such as Microsoft Certified: Azure Administrator or Cisco CCNA preferred.
Excellent problem-solving, communication, and teamwork skills.
Benefits
Health Insurance, shared
Dental and Vision Insurance
1.5 x annually salary life insurance, employer paid
Short Term Disability, employer paid
Long Term Disability, employer paid
Retirement 403(b), 50% company match (maximum 3% match)
Stewart Memorial Community Hospital and all affiliated organizations is an Equal Opportunity Employer (EOE) and prohibits discrimination in employment on the basis of race, creed, color, religion, national origin, age, sex, pregnancy, disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity or expression, associational preferences, or any other classification that deprives the person of consideration as an individual.
Financial Clearance Representative - Part Time - Remote
Michigan City, ND jobs
Responsible for ensuring accounts are financially cleared prior to the date of service. Interview patients when scheduled for an elective, urgent, inpatient or outpatient procedure. Essential Functions and Responsibilities: * Financially clears patients for each visit type, admit type and area of service via the Electronic Medical Record- EMR, electronic verification tools.
* Accurately and efficiently performs registration using thorough interviewing techniques, registering patients in appropriate status, and following registration guidelines.
* Starts the overall patient's experience and billing process for outpatient and inpatient services by collecting, documenting, and scanning all required demographic and financial information.
* Responsible for obtaining and verifying accurate insurance information, benefit validation and authorizations.
* Estimates and collects copays, deductibles, and other patient financial obligations.
* Manages all responsibilities within hospital and department compliance guidelines and in accordance with Meaningful Use requirements.
* Applies recurring visit processing according to protocol.
* Performs duties otherwise assigned by management.
Qualifications:
Required:
* High school diploma or equivalent required
* One year experience in patient access, registration, billing or physician office
Preferred:
* One-year experience in insurance verification and authorization using Windows (Excel, Word, Outlook, etc.), an EMR system, Electronic Eligibility System and various websites for third party payers for verification
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Additional Information
* Schedule: Part-time
* Requisition ID: 25005298
* Daily Work Times: Standard Business Hours
* Hours Per Pay Period: 64
* On Call: No
* Weekends: No