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  • Quality Analyst - Remote

    Maximus 4.3company rating

    North Platte, NE jobs

    Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. • Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team. • Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting. • Assist the center with taking calls as needed to support operations and maintain service levels. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. • Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback. • Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets. • Maintain strong organizational skills to effectively track monitors across different lines of business • Collaborate in the development and revision of procedures in response to operational changes. • Analyze operational and quality data to identify trends, gaps, and opportunities for improvement. • Make recommendations based on data analysis to enhance performance and service delivery. • Participate in and contribute to calibration sessions to ensure consistency in quality evaluations. • Assist in training initiatives aimed at improving agent performance and overall quality scores. • Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents. • Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making. • Take calls as needed to support center operations and maintain service levels. • Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics. • Perform other duties as assigned by management. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 50,000.00 Maximum Salary $ 61,000.00
    $53k-78k yearly est. Easy Apply 2d ago
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  • Data Specialist

    NRC Health 4.4company rating

    Lincoln, NE jobs

    At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything. Our associates. . . Have Purpose - we do work that matters for our partners, the community, and the healthcare industry. Innovate with us to move healthcare forward. Give back to the community with paid volunteer time off. Think Boldly - we have big ideas and are empowered to “think like an owner.” Fit your role and do what you love. Grow and develop along a career path designed by you. Feel Connected - our favorite thing about our workday is each other. Support one another - no one says, “That's not my job.” Celebrate with each other at beer:30, virtual events, and company gatherings. Be Understood - we are each unique and want to live our best lives at work and home. Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave. Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan. Who we want Do you have a self-starter attitude with a high level of detail and a strong sense of ownership and dedication? Can you multi-task, take initiative, and work collaboratively in a fast-paced environment characterized by multiple deadlines, changing priorities, and customer demands? Do you enjoy collaborating with team members and internal stakeholders across the organization to create, maintain and troubleshoot customer deliverables? What you will do As a Data Specialist, you will work with internal stakeholders and team members to create, maintain, and troubleshoot customer deliverables. You will collaborate with team members across the organization to assist with project set-up, ongoing change requests, meet multiple timelines and maintain the highest quality standards. You will ensure that all assigned projects are meeting established metrics for contract, deadline, and quality standards, and will complete ad hoc or team projects as needed. Additionally, you will document all project information and communicate project statuses, data, and logistical issues with internal stakeholders. What you need Bachelor's degree or 1 - 3 years prior professional experience 1-3 years of service-oriented experience Proficient in Microsoft Suite Exceptional verbal, written and interpersonal communication skills Technical aptitude for learning new software in systems Experience with querying databases (SQL, MySQL, etc.) Compensation In the spirit of pay transparency, we are excited to share the base salary range for this position is $52,000 - $70,200, exclusive of fringe benefits or potential bonuses. If you are hired at NRC Health, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package. For more information on specific benefits, please refer to our Careers Page. NRC Health is not currently hiring in DE, HI, LA, MD, NJ, RI, D.C. While this position may allow for a work from home environment, candidates must live in the Lincoln, Nebraska and surrounding areas. In general, NRC Health's positions are closed within 45 days. However, factors such as candidate flow and business necessity may require NRC Health to shorten or extend the application window. We encourage our prospective candidates to submit their application expediently so as not to miss out on our opportunities. Inclusion & Belonging At NRC Health, Inclusion & Belonging are essential to our mission as a company devoted to greater Human Understanding. For information about our efforts in this area, please refer to our Equal Employment Opportunity policy. Have Purpose. Think Boldly. Feel Connected. Be Understood.
    $52k-70.2k yearly Auto-Apply 9d ago
  • Managing Director/Program Manager - Justice and Compliance (REMOTE)

    Maximus 4.3company rating

    Fargo, ND jobs

    Description & Requirements We are currently seeking a remote Managing Director/Program Manager - Justice and Compliance for an upcoming federal contract (pending award). This Program will provide clerical, administrative, and professional services to support nationwide Justice, Accounting and Compliance agencies. *Please Note: The selected candidate must be clearable for up to a Top-Secret security clearance. Essential Duties and Responsibilities: - Approve and oversee the implementation of new contracts or modifications to existing contracts, to supply necessary services as needed. - Implement procedures relating to the investigative program, and provide operational and policy guidance. - Plan, direct, provide guidance, control and evaluate for the efficient and cost effective operations of the carrying out of the Support Contract duties. - Responsible for analysis, development, implementation, maintenance and periodic evaluation of group activities. Minimum Requirements - Bachelor's degree from an accredited college or university; Master's degree in a related field preferred. - A minimum five years' experience in a management position - Excellent organizational, interpersonal, written and verbal communication skills. - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - The ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently. - Excellent people management. - Demonstrated ability to manage large scale projects. - Computer literate. - Preferred qualifications include proven ability establishing and maintaining relationships with community groups, including stakeholder and advocacy organizations. Job Specific Requirements: -Master's Degree or equivalent experience as a Program Manager, with emphasis on oversight of multiple projects that emphasize analytical processes and legal assistance, training, and recruitment, in a Criminal Justice or Law Related Field. - A minimum of 5 years of program management experience with similar programs within the Federal Government. -10 years of supervisory experience. This role will oversee: Regional Directors, Agency Managers, and Project Directors. -10 years of experience in finance/accounting and proven record of strong financial controls and risk mitigation. - Proven financial leadership including capital resources, forecasting, treasury, financial services, accounting, and payroll. - Experience managing multiple contract types, especially where work is organized into task orders. - Demonstrated ability to manage large scale projects. - Ability to Implement the Contractor's quality control program and approve hiring of all supervisory level Contractor employees. - Ability to manage the Contractor's training program. - Excellent organizational, interpersonal, written and verbal communication skills. - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. -The ability to successfully execute many complex tasks simultaneously. - Able to work as a team member, as well as independently. - Ability to travel approximately 25% nation-wide - Must be clearable for up to a Top-Secret security clearance. #maxcorp #LI-JH1 #HotJobs1202LI #HotJobs1202FB #HotJobs1202X #HotJobs1202TH #TrendingJobs #c0rejobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 212,500.00 Maximum Salary $ 287,500.00
    $70k-106k yearly est. Easy Apply 7d ago
  • Senior Product Environmental Compliance Specialist (Hybrid)

    Stryker Corporation 4.7company rating

    Michigan City, ND jobs

    Work Flexibility: Hybrid Stryker seeking a Senior Product Environmental Compliance Specialist (Hybrid) to support our Endoscopy division. This is a hybrid role to be based in one of the following Stryker office locations: Flower Mound, TX, Tempe, AZ, Greenwood Village, CO, San Jose, CA or Portage, MI. As the Senior Product Environmental Compliance Specialist (Hybrid), you will serve as the division's PEC subject matter expert and process owner, driving regulatory strategy, compliance execution, and cross‑functional alignment across the product lifecycle. You will lead initiatives that strengthen compliance processes, integrate PEC requirements into development activities, and ensure high‑quality, data‑driven reporting and documentation. What You Will Do * Serve as the divisional Subject Matter Expert for Product Environmental Compliance (PEC), including internal/external audits, regulatory interpretation, evidence review, and authoring compliance reports. * Act as the Endoscopy Division's Process Owner for PEC, advising corporate and advocacy partners on regulatory impacts and proposed changes. * Monitor emerging PEC directives and regulatory updates; assess business impact, recommend risk mitigation, and lead cross‑functional implementation projects for new and revised requirements. * Lead and collaborate with engineering, regulatory, quality, sourcing, operations, and suppliers to develop and improve PEC processes across the product lifecycle-from new product development through end‑of‑life. * Integrate PEC requirements into New Product Development (NPD) processes and evaluate post‑launch design changes to ensure continued compliance and proper documentation. * Manage third‑party PEC evidence partners, oversee data integrity and trending, and create reporting or automation tools to enhance compliance visibility. * Serve as the primary point of contact for internal and external PEC inquiries, own PEC-related nonconformances, and ensure timely closure and accurate documentation. * Identify and implement process improvements for corporate and regulatory reporting, driving consistent, efficient, and high-quality compliance practices. What You Need Required * Bachelor's degree * Minimum of 2 years of experience within a regulated industry * Strong organizational, analytical, and problem‑solving skills with the ability to manage multiple projects and shifting priorities Preferred * Bachelor's degree in environmental science, material science, engineering, pharmaceutical sciences, or related scientific/technical field * Experience in the medical device industry or other highly regulated fields (automotive, pharmaceutical, aerospace) * Knowledge of environmental regulations (RoHS, REACH, TSCA, EU MDR Restricted Substances, EU Packaging, Stockholm Convention, etc.) * Certifications such as NREP, CECM, or CEP * Demonstrated ability to influence cross‑functional teams and lead training initiatives to improve PEC awareness * Experience analyzing non‑routine regulatory issues and resolving complex compliance challenges $77,700.00 - $168,400.00 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors. Posting Date: 1/15/2026 Travel Percentage: 10% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
    $77.7k-168.4k yearly Auto-Apply 4d ago
  • Technical Account Manager

    Cardinal Health 4.4company rating

    Bismarck, ND jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.1k-150.1k yearly 6d ago
  • Improvement Advisor

    Sanford Health 4.2company rating

    Bismarck, ND jobs

    Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: Scheduled Weekly Hours: 40Salary Range: $29.00 - $46.50 Union Position: No Department Details This position involves 10% remote work and 90% in person work at facilities in North Dakota, primarily the Bismarck area. The Quality team is looking for a self-motivated individual who is a natural leader to collaborate with and lead long term care facilities in quality improvement initiatives. To be successful in this role you must have a bachelor's degree and long term care experience. A CPHQ is not required but helpful. Summary The Improvement Advisor works with leadership to organize, assist, and coordinate planning and implementation of systematic, organization-wide approaches to improving outcomes. Job Description The Improvement Advisor will support corporate and local strategic plans that achieve high impact and significant improvements in organizational performance by providing oversight to performance improvement components and activities. The advisor must have demonstrated ability in problem solving, critical thinking, conflict management, and team building skills in order to ensure a productive work environment and achievement of goals. The responsibilities of the advisor include data and project management, analytical reasoning, interpreting and evaluation of complex information, identifying patterns and essential issues, while measuring and evaluating the attainment of results. The advisor is also responsible for utilizing and teaching process improvement methodologies to support informed decision making for operational efficiencies and effectiveness that align with system strategies. Knowledge of and conformance to regulatory requirements, contractual obligations, and the organizations policies is essential, along with the ability to maintain confidentiality of sensitive information. Serves as communication link and resource person regarding performance improvement and patient safety for departments and management throughout the organization. Understands and communicates quality and safety priorities as they relate to high reliability and value based care. Analyzes data to identify areas of opportunity for improvement efforts. Ability to write and verbally communicate in a legible and understandable manner, have strong computer skills, possess the ability to make independent and timely decisions when circumstances warrant, and possess the ability to demonstrate interpersonal skills, such as interacting effectively with other health care professionals, physicians, upper-level management, regulatory agency staff, and the general public. Other desired traits of the Advisor include familiarity with the basic tools of robust process improvement, work process redesign, or re-engineering, knowledge of medicine and medical terminology, and ability to work with minimal supervision. Occasional evening and weekend hours, and potential for greater than 40-hour workweek when circumstances warrant. Qualifications Bachelor's degree required. In lieu of education, leadership may consider an Associate's degree and 5 years of applicable experience. If degree is in nursing, graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Minimum of two years experience in operational process improvement, clinical, or healthcare management setting preferred. Lean Six Sigma Green Belt or Certified Professional in Healthcare Quality (CPHQ) or equivalent preferred. If a licensed registered nurse (RN), currently hold an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications. Quality improvement/assurance personnel with nursing backgrounds can maintain their license without seeking additional hours based on role's responsibilities. Other departments may or may not require certifications as directed by department leadership. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.
    $29-46.5 hourly Auto-Apply 2d ago
  • Cancer Registrar, Certified - FT - Days - Remote

    Sanford Health 4.2company rating

    Fargo, ND jobs

    Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: Scheduled Weekly Hours: 40Salary Range: $21.50 - $34.50 Union Position: No Department Details Remote Fargo only Summary The Cancer Registrar, Certified holds the Oncology Data Specialist (ODS) certification and independently abstracts all cancer sites into the Cancer Registry while meeting quality standards. This role efficiently and effectively performs all cancer registry workflows including case finding, abstracting, patient follow-up, and safety net workflows. Job Description Independently analyzes and interprets clinical and demographic data and determine appropriateness of case inclusion in cancer database. Identifies, codes and abstracts records of all eligible cancer patients (analytic and non-analytic), utilizing the cancer registry data system within the guidelines and requirements of the American College of Surgeons CoC, State, Cancer Registry standard setters, and other applicable requirements. Completes abstracting in a multi-facility database structure, analyzes cases for inclusion or exclusion, performs patient follow-up analysis, and is able to complete all safety net workflows. Maintains work performance within production and quality guidelines. Works proficiently in Epic workflows. Completes necessary continuing education to maintain ODS certification, compliance with CoC accreditation standards, and maintains current knowledge of guidance/updates issues by cancer registry standard setters. Possesses knowledge of ICD-10, ICD-0, and morphology coding. Requires extensive knowledge of anatomy, physiology, disease processes, and current standards of care. Adheres to, displays and upholds the Sanford Values. Serves as a role model on professionalism, attitude, knowledge, demeanor and execution of duties. Regularly uses critical thinking skills, problem solving and decision making skills in the course of work. Possesses attributes to include: Skillful and flexible at managing change. Understands a systems approach to problem solving. Possesses excellent written and oral communication skills. Well organized. Willingness and ability to make decisions and be accountable for same. Flexibility, creativity and a willingness to implement new ideas. Knowledgeable in computer hardware and software applications including Microsoft Office, electronic medical records (EMR) and Cancer Registry database. Ability to work with team members in remote locations using a variety of technologies. Works extensively with electronic medical records and protected health information and is required to adhere to Health Insurance Portability and Accountability Act (HIPAA) privacy and security regulations and policies related to the same. Qualifications Oncology Data Specialist certified through the National Cancer Registrars Association is required and must meet post-secondary education requirements of NCRA. Minimum of one year Cancer Registry experience is preferred. Oncology Data Specialist certified through the National Cancer Registrars Association is required. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.
    $21.5-34.5 hourly Auto-Apply 9d ago
  • Head of Sales Strategy & Planning

    Zoom 4.6company rating

    Bismarck, ND jobs

    What you can expect The Head of Sales Strategy & Planning is a senior leadership role focused on driving sales strategy, planning, and performance management throughout the organization. This position bridges executive strategy, revenue operations, and execution. As a strategic advisor to the Chief Revenue Officer and executive leadership, responsibilities include strategic planning, territory design, quota setting, compensation frameworks, process optimization, and governance. Collaboration with Sales, Marketing, Finance, and Product leaders is essential to create data-driven strategies, improve sales performance, and equip the sales team to achieve revenue goals. This role is critical for aligning sales operations with organizational objectives. About the Team The Sales Strategy & Planning team establishes the framework for the sales organization's operations, planning, and success metrics. Collaboration spans Sales, Marketing, Finance, Product, and Operations to develop territories, quotas, coverage models, and performance systems informed by data and business insights. This ensures sales teams remain focused, supported, and aligned for success, enabling the company to grow effectively while navigating evolving markets and opportunities. What we're looking for + Demonstrate expertise leading sales strategy, sales/revenue operations, business operations, or consulting work within a B2B or SaaS environment. + Demonstrate extensive knowledge in sales planning and performance oversight, covering forecasting, analytics, compensation structures, territory organization, and market-entry strategies. + Demonstrate ability to connect operational execution to broader business strategy, clearly articulating the "why" behind decisions and trade-offs. + Demonstrate expertise in collaborating with senior leaders and influencing diverse teams using analytical insights and well-organized proposals. + Demonstrate extensive analytical, financial modeling, communication, and problem-solving skills, with experience using CRM and analytics tools to inform decisions. + Demonstrate expertise in building, leading, and developing teams within strategy, planning, analytics, or operations functions to achieve high performance. + Demonstrate experience building, leading, and developing high-performing teams across strategy, planning, analytics, or operations functions. + Support the scaling of a sales team during periods of rapid expansion or substantial organizational change. + Possess expertise in using planning or analytics tools like Salesforce, Tableau, or Anaplan alongside foundational CRM and reporting capabilities. Salary Range or On Target Earnings: Minimum: $184,300.00 Maximum: $403,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 01/22/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
    $184.3k-403.2k yearly 35d ago
  • Patient Access Optimization Analyst

    Baylor Scott & White Health 4.5company rating

    Lincoln, NE jobs

    The Patient Access Optimization Analyst role is to configure and provide functional and technical support for access optimization initiatives. This position also assists with the analysis, solutioning, documentation, and implementation of Epic-build related functions. + This is a remote position + Working hours Central time zone - 8AM - 5PM + Two positions available _The pay range for this position is $31.73/hour (entry level qualifications) - $54.90/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience._ **ESSENTIAL FUNCTIONS OF THE ROLE** + Presentation - able to communicate information professionally and formally to stakeholders through meetings and written presentations. + Independence - proven ability to manage small to medium projects to ensure successful project implementation and engagement. + Excellent verbal and written communication skills, as well as presentation skills. + Strong analytical and advanced research skills. + Solid organizational skills, especially the ability to meet project deadlines with a focus on details. + Ability to successfully multi-task while working independently or within a group environment. + Ability to work in a deadline-driven environment, and handle multiple projects simultaneously. + Ability to interact effectively with people at all organizational levels. + Build and maintain strong relationships. **KEY SUCCESS FACTORS** + Decision tree design, documentation, and maintenance experience strongly preferred. + Ability to think critically and analyze complex technical solutions. + Epic Cadence Certified strongly preferred. + ServiceNow experience preferred. + Epic Cadence Provider template management and build experience strongly preferred. + Ambulatory and/or Surgery scheduling experience required. + Experienced proficiency in Excel and SQL required. + Able to work through complex business problems and partner with clients using a consultative approach. + Exceptional data/modeling skills with ability to convert raw data into actionable business insights. + Able to apply knowledge of healthcare industry trends and their drivers. + Able to work in a dynamic setting and work well under pressure. + Intermediate to advanced knowledge of statistics (including modeling techniques) preferred. + Lean Six Sigma experience preferred. + 5 years of experience working in Epic strongly preferred. **BENEFITS** Our competitive benefits package includes the following + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 5 Years of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $31.7-54.9 hourly 2d ago
  • Sr Data Governance Analyst 3

    Baylor Scott & White Health 4.5company rating

    Lincoln, NE jobs

    The Sr. Data Governance Analyst plays a key role in advancing BSWH data governance initiatives and driving data-informed decision-making across the organization. The Data Governance Analyst provides data analytics, data management, data architecture support and alignment. This role is responsible for designing, implementing, and optimizing metadata management, data catalogs, lineage documentation, and governance workflows and platforms. This position leverages advanced analytical tools to uncover meaningful insights that support strategic initiatives and performance improvements. Partnering with stakeholders across the organization to translate complex data into actionable intelligence. Functions as a bridge between IT, business, legal, and compliance teams to ensure data is accurate, compliant. Working closely with data product managers, business SMEs, and technology teams, the analyst enhances data discoverability, quality, and compliance across the enterprise; supporting BSWH Data Strategy and enabling timely, data-driven decisions built on trusted information. The Senior Data Governance Analyst is a key contributor to the data governance program by conducting regular assessments of data assets establishing standards, creating necessary policy documentations, identifying areas for improvement and ensuring alignment with business objectives. By fostering a culture of data stewardship, this role helps maximize the value of data as a strategic asset and promotes consistent, high-quality analytics across the enterprise. 100% remote position **_The pay range for this position is $40.35/hour (entry level qualifications) - $62.52/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience._** **ESSENTIAL FUNCTIONS OF THE ROLE** + Study and research features of new database versions and tools to prepare for future growth. + Establishes technical standards and guidelines for the effective use of databases. + Train, educate and assist in the development of personnel including data governance tools, principles and practices. + Develop, implement, and manage practices/policies for data quality, security, access, and usage. + Provide data literacy oversight and support to ensure data integrity and quality. + Ensure data privacy, security, and compliance. Support PHI classification, data quality checks, and lineage validation. + Act as liaison between data stewards and analytics team, promoting adoption of best practices. + Monitor and assess data quality for key metrics, identify issues and provide pragmatic recommendations. + Catalog and manage data assets, ensuring they are properly classified and accessible to authorized users. + Prepare and present reports and presentations on data governance activities, metrics, and outcomes. + Ensure Data Governance key assets (Glossaries, Data Dictionary, Reference Data List, Lineage and Business Process Maps, technical assets) are maintained and used effectively. + Develop and deliver data management technology and Data Steward training, keeping training materials up-to-date. + Liaising closely with Data Stewards to understand their data needs and requirements, and chairing data meetings. + Leading the design and build of data catalogue content, metadata models, and workflows. + Design, implement, and maintain governance processes, and workflows (e.g., stewardship approvals, data access protocols) and supporting their use by Data Governance members. + Implement and monitor data quality standards to maintain high levels of accuracy, completeness, and reliability. + Handle data lifecycle management, support governance tools, monitor KPIs, and operationalize data standards across systems. + Stay updated on industry trends and best practices in data governance, applying new insights to enhance organizational practices. **KEY SUCCESS FACTORS** + Deep understanding of healthcare data and operations. + Knowledge of Data Warehousing, ODS, or other reporting environment in a work environment. + Knowledge of healthcare and health insurance claims processing domains. + Ability to write complex SQL queries against relational databases. + Must possess excellent documentation and communication skills. + The ability to understand, model, and interpret data. + Accuracy and attention to detail. + Must possess good social skills. + Excellent written and verbal communication and collaboration skills. + Experience working across business and technical teams. + Strong analytical and problem-solving skills to identify and solve complex business problems. + Knowledge of data management, data governance frameworks/platforms, data cataloging/lineage concepts, data architecture, data analytics best practices and techniques. + Knowledge of metadata management concepts, modeling, tools. standards and best practices. **BENEFITS** Our competitive benefits package includes the following + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification EXPERIENCE - 5 Years of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $40.4-62.5 hourly 29d ago
  • Financial Clearance Representative - Remote

    McLaren Health Care 4.7company rating

    Michigan City, ND jobs

    Responsible for ensuring accounts are financially cleared prior to the date of service. Interview patients when scheduled for an elective, urgent, inpatient or outpatient procedure. Essential Functions and Responsibilities: * Financially clears patients for each visit type, admit type and area of service via the Electronic Medical Record- EMR, electronic verification tools. * Accurately and efficiently performs registration using thorough interviewing techniques, registering patients in appropriate status, and following registration guidelines. * Starts the overall patient's experience and billing process for outpatient and inpatient services by collecting, documenting, and scanning all required demographic and financial information. * Responsible for obtaining and verifying accurate insurance information, benefit validation and authorizations. * Estimates and collects copays, deductibles, and other patient financial obligations. * Manages all responsibilities within hospital and department compliance guidelines and in accordance with Meaningful Use requirements. * Applies recurring visit processing according to protocol. * Performs duties otherwise assigned by management. Qualifications: Required: * High school diploma or equivalent required * One year experience in patient access, registration, billing or physician office Preferred: * One-year experience in insurance verification and authorization using Windows (Excel, Word, Outlook, etc.), an EMR system, Electronic Eligibility System and various websites for third party payers for verification Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information * Schedule: Full-time * Requisition ID: 25005267 * Daily Work Times: Standard Business Hours * Hours Per Pay Period: 80 * On Call: No * Weekends: No
    $33k-42k yearly est. 58d ago
  • Physician - Diagnostic Radiology - Non-Interv/Non-Invasive

    Sanford Health 4.2company rating

    Bismarck, ND jobs

    **Specialty** Diagnostic Radiology - Non-Interventional/Non-Invasive **Visas Accepted** N/A **Practice Details** Sanford Health is seeking BC/BE Radiologist to join a successful, well-established group of physicians. Join an experienced team of 8 diagnostic, 3 interventional and 5 APP's General or fellowship trained considered 14 weeks vacation guaranteed Full work station provided for at home reading Variable shifts daily/inhouse or work from home Flexible group controlled shift scheduling No call duties after 9 pm Work 6-7 weekends per year from home ACR Accredited Radiology Department Newly remodeled department with state of the art imaging equipment Physician led organization **Compensation Package** Sanford Health offers a nationally competitive compensation plan with an additional physician benefits package including health, dental and vision insurance, 401K plan, short-term and long-term disability, life insurance, CME allowance, paid time away, malpractice insurance and tail coverage, and a relocation allowance. **About this Community** As the capital city of North Dakota, Bismarck is truly one of a kind. The city offers picturesque landscapes and farmland, a fast-growing community of more than 130,000 and economic diversity. Centrally located in the state, Bismarck borders the east side of the Missouri River and has a community full of friendly people. **Job Function** Physicians **Req Number** R-0195681 Equal Employment Opportunity Sanford and its affiliate brands have consistently operated under the principle of equal treatment for all persons without regard to race, color, creed, religion, national origin, gender, gender identity, age, sexual orientation, genetic information, marital status, disability, military or veteran status, in regard to public assistance or any other basis prohibited by applicable federal, state or local law.
    $364k-583k yearly est. 60d+ ago
  • Coder II - OP Physician Coding (Ortho Surgery)

    Baylor Scott & White Health 4.5company rating

    Lincoln, NE jobs

    ** **Upper Extremity:** **- Shoulders:** Total/Hemi Arthroplasty, Arthroscopy, Rotator cuff repair, Biceps tenodesis, Acromioplasty, Distal claviculectomy, Superior Labrum Anterior to Posterior tear (SLAP) repair **- Elbows:** Cubital tunnel release, Bursectomy, Arthroplasty **- Wrist:** Carpal tunnel release, Carpectomy, TFCC debridement/repair, 4-corner fusion, De Quervain (1st dorsal compartment) **- Hands:** Trigger fingers, Ganglions, Mallet fingers, Carpometacarpal (CMC) arthroplasty, , Dupuytren's (Palmar fascial fibromatosis), Amputations **Lower Extremity:** **- Hips:** Dislocation reductions, Total/partial Arthroplasty, Femoral fracture treatments, Arthroscopy **- Pelvis:** Fracture repairs **- Femur:** ORIF neck fractures, Trochanteric repairs, shaft fracture repairs **- Knees:** Dislocation repairs/reductions, Total/hemi arthroplasty, Meniscal repairs, Ligamentous reconstructions and repairs, Arthroscopy **- Tibia/Fibula:** Plateau repairs, shaft Fracture repairs, Percutaneous repairs, Arthrodesis, Pilon/Plafond repairs, Malleolar repairs, Sprain **WORK MODEL/SALARY** Days: Monday - Friday Hours: 8hrs a day, 80hrs a pay period 100% Remote The pay range for this position is $26.66 (entry-level qualifications) - $40.00 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **JOB SUMMARY** + The Coder 2 is proficient in three or more types of outpatient, Profee, or low acuity inpatient coding. + The Coder 2 may code low acuity inpatients, one time ancillary/series, emergency department, observation, day surgery, and/or professional fee to include evaluation and management (E/M) coding or profee surgery. + For professional fee coding, team members in this job code will be proficient for inpatient and outpatient, for multi-specialties. + Coder 2 utilizes the International Classification of Disease (ICD-10-CM. ICD-10-PCS), Healthcare Common Procedure Coding System (HCPCS) including Current Procedural Terminology (CPT) and other coding references to ensure accurate coding. + Coding references will be used to ensure accurate coding and grouping of classification assignment (e.g., MS-DRG, APR-DRG, APC etc.) + The Coder 2 will abstract and enter required data. **ESSENTIAL FUNCTIONS OF THE ROLE** + Examines and interprets documentation from medical records and completes accurate coding of diagnosis, procedures and professional fees. + Reviews diagnostic and procedure codes and charges in the applicable documentation system to generate appropriate coding and billing. + Communicates with providers for missing documentation elements and offers guidance and education when needed. + Reconciles billing issues by formulating the rationale for rejecting and correcting inaccurate charges. + Works collaboratively with revenue cycle departments to ensure coding and edits are processed timely and accurately. + Reviews and edits charges. **KEY SUCCESS FACTORS** + Sound knowledge of applicable rules, regulations, policies, laws and guidelines that impact the coding area. + Sound knowledge of transaction code sets, HIPAA requirements and other issues impacting the coding and abstracting function. + Sound knowledge of anatomy, physiology, and medical terminology. + Demonstrated proficiency of the use of computer applications, group software and Correct Coding Initiatives (CCI) edits. + Sound knowledge of ICD-10 diagnosis and procedural coding and Current Procedural Terminology (CPT) procedural coding. + Ability to interpret health record documentation to identify procedures and services for accurate code assignment. + Flexibility and adaptability while also balancing requirements and regulatory and accreditation guidelines that are non-negotiables. Must have one of the following Certifications: + Registered Health Information Administrator (RHIA) + Registered Health Information Technologist (RHIT) + Certified Coding Specialist (CCS) + Certified Coding Specialist Physician-based (CCS-P) + Certified Professional Coder (CPC) + Certified Outpatient Coder (COC) + Certified Inpatient Coder (CIC) + Certified Interventional Radiology Cardiovascular Coder (CIRCC) **BENEFITS** Our competitive benefits package includes the following: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **MQUALIFICATIONS** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 2 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Must have ONE of the coding certifications as listed: + Cert Coding Specialist (CCS) + Cert Coding Specialist-Physician (CCS-P) + Cert Inpatient Coder (CIC) + Cert Interv Rad CV Coder (CIRCC) - Cert Outpatient Coder (COC) + Cert Professional Coder (CPC) + Reg Health Info Administrator (RHIA) + Reg Health Information Technician (RHIT). As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $26.7 hourly 60d+ ago
  • Manager - Wrkfrc Svcs CDC (remote, temporary)

    Maximus 4.3company rating

    Fargo, ND jobs

    Description & Requirements Maximus is currently recruiting for a Workforce Manager to support our CDC-Centers for Disease Control program. This role oversees aspects of daily operations for the program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements. *You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed. *This is a limited service (temporary) position. Essential Duties and Responsibilities: - Generally, oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements. - Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies. - Manage direct reports and the cost-effective operation of all project tasks. - Manage subcontractors that provide services to program. - Manage audits of operations. - Collaborate with other Managers to ensure effective coordination of activities. - Develop and implement operational policies and procedures in collaboration with other key stakeholders. - Establish and maintain effective relationships with clients and other external entities. - Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency. - Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance. - Monitor performance against key indicators established internally or by the clients. - Develop solutions to issues or complex problems. - Develop performance goals and objectives for staff, and monitor achievement of those goals. - Perform other duties as may be assigned. Forecasting & Planning - Develop accurate short-term and long-term call volume forecasts using historical data, trends, and predictive analytics. - Create staffing models and schedules to meet service level agreements (SLAs) while controlling labor costs. Real-Time Management - Monitor intraday performance and adjust staffing plans to respond to unexpected volume changes. - Implement contingency plans to maintain service levels during peak periods or unforeseen events. Technology & Analytics - Utilize workforce management (WFM) tools and reporting dashboards to track KPIs such as occupancy, adherence, and shrinkage. - Analyze performance data to identify trends, gaps, and opportunities for improvement. Team Leadership - Manage and mentor a team of workforce analysts and schedulers. - Foster a culture of continuous improvement and collaboration across operations and support teams. Process Optimization - Partner with operations, training, and quality teams to align workforce strategies with business objectives. - Recommend and implement automation and AI-driven solutions to improve forecasting accuracy and scheduling efficiency. Education and Experience: - Bachelor's Degree in a related field with 5+ years of experience in Workforce Management - 3+ years of experience supervising / managing staff - An equivalent combination of experience and education may be considered in lieu of a bachelor's degree - Call Center experience required Home Office Requirements: You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed. - All work is required to be performed within the continental U.S. - Internet speed of 25mbps or higher download and an upload of 10mbps or higher required (you can test this by going to ****************** -Preferred Windows or Mac (no Chromebooks, tablets or notebooks) - OS for Windows - Windows 10 or Windows 11 - OS for Mac - - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3) - Hardwired internet (ethernet) connection - Private work area and adequate power source Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - 3+ years of previous experience supervising/managing staff required. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,000.00 Maximum Salary $ 100,000.00
    $63k-98k yearly est. Easy Apply 7d ago
  • Patient Safety Program Specialist

    Telligen 4.1company rating

    Nebraska jobs

    As the Patient Safety Program Specialist, you will be responsible for overseeing and ensuring the success of patient safety related quality improvement initiatives across a designated region in the hospital, nursing home, and outpatient clinical settings. This is a remote position and the ideal candidate lives in Colorado, Idaho, Iowa, Kansas, Montana, Missouri, Nebraska, Oregon, or Wyoming. However, Telligen will consider internal candidates in other states.Essential Functions Supports a team of Quality Improvement Advisors (QIAs) to ensure the delivery of effective technical assistance (TA), achievement of project goals, and compliance with deliverables. Serves as a subject matter expert in topic areas such as medication safety, infection prevention and control, risk assessments, and safety events/policies, working with state and regional leadership teams to standardize processes, identify opportunities for improvement, address challenges, and ensure the alignment of interventions with organizational and project-wide goals. You will also be responsible for state, regional, and national partner engagement across the region, including ongoing support of relationships and collaborative activities. Requirements Bachelor's degree in nursing, public administration, public policy, public health, or a related field. Proven ability to design, implement, and support a regional technical assistance strategy tailored to providers' unique needs. Comprehensive knowledge of patient safety topic areas and hands-on experience in nursing homes, hospitals, and/or clinician offices. In-depth understanding of quality measures and QI methodologies in key focus areas, including evidence-based interventions that will improve outcomes and knowledge of barriers and drivers for improvement. Proven ability to design and deliver effective training programs, workshops, and learning collaboratives to build capacity in quality improvement practices among healthcare professionals. Preferred Skills and Experience Clinical licensure (e.g., RN, LPN, MSW, PharmD) Master's degree in public health, quality improvement science, health informatics, or related field. Patient safety-related certifications strongly preferred (CPSS, CIC, CPSP, etc.) Proven experience mentoring multidisciplinary teams, including Quality Improvement Advisors or equivalent roles Proven ability to manage project timelines, meet deadlines, and produce detailed written reports Experience in translating complex data into actionable insights and meaningful narratives for multidisciplinary teams, including clinical and non-clinical audiences Certified in Infection Control (CIC) Who We Are: Telligen is one of the most respected population health management organizations in the country. We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise. Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions. Our business is our people and we're seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health. Are you Ready? We're on a mission to transform lives and economies by improving health. Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence. Thank you for your interest in Telligen!Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed. While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate. Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants. Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.
    $42k-53k yearly est. Auto-Apply 3d ago
  • NE Licensed Registered Dietitian - 1099/PT/Remote

    Telemed2U 3.6company rating

    Nebraska jobs

    About the role The Registered Dietician serves as an expert and resource for in the area of nutrition and diabetes self-management assessment, education, and follow up. The position operates in the clinical setting and works directly with patients one on one. The main goal for the RD/CDE is to equip the patient with knowledge and tools needed to manage his or her disease. The efforts of the individual in this position directly impacts the overall health of the patient, the health care resources consumed by the patient, and ultimate quality outcomes, while taking ownership and responsibility for the structure of the program and curriculum used. The individual in this role works collaboratively with other team members to assist in the development of an effective, patient-centered program that promotes optimal patient outcomes. What you'll do Performs nutrition assessment, reassessment, and patient/family education. Performs all responsibilities/duties required by Registered Dietitian as defined in the scope of practice, to ensure that the needs of patients are addressed. Implement personalized, age specific and culturally appropriate nutrition strategies. Conducts and coordinates nutritional counseling sessions and services. Follows ADA Medical Nutrition Therapy and other appropriate nutrition counseling protocols. Complete required documentation and maintain organized files for client charts, participation data, and communication logs. Maintains client relationships. Updates and applies professional knowledge. Qualifications Must be a Registered Dietitian (RD) - Licensed in Nebraska At least two years of related experience. Experience delivering health education and support to patients with chronic disease. Knowledgeable in clinical disease processes and medical management Effective oral and written communication skills Compensation Job Type - Contractor Opportunity for Part - Time Pay: $37.50 - $75.00 per hour
    $47k-56k yearly est. 60d+ ago
  • Medical Dosimetrist

    Intermountain Health 3.9company rating

    Bismarck, ND jobs

    The Medical Dosimetrist is a member of the Radiation Oncology team who has knowledge of the overall characteristics and clinical relevance of radiation oncology treatment machines and equipment. They have the education and expertise necessary to generate radiation dose distributions and dose calculations in collaboration with the Medical Physicist and Radiation Oncologist. **Medical Dosimetrist - Radiation Oncology** **Location:** Greater Salt Lake City Area (South Market) **Organization:** Intermountain Health **Join Our Growing Radiation Oncology Team** Intermountain Health is expanding its Radiation Oncology services to two new locations in 2026, and we're seeking a **Medical Dosimetrist** to join our dynamic team on-site, hybrid or fully remote. This is an exciting opportunity to work with advanced technology, collaborate with experienced professionals, and help deliver cutting-edge cancer care. **Why You'll Love This Role** + **Innovative Practice:** Participate in advanced treatment techniques including frameless SRS with HyperArc, Lattice SFRT, tattoo-free SGRT setups, cooperative group clinical trials and extensive use of SBRT & hypofractionation. + **Collaborative Environment:** Work closely with 5 physicians, 4 physicists, and 3 dosimetrists across four sites in Park City, Provo, American Fork, and Saratoga Springs. + **Flexibility & Growth:** Choose an on-site, hybrid, or fully remote schedule while benefiting from well-established workflows that foster efficiency and the chance to help shape new clinical programs. + **Lifestyle & Location:** Enjoy Utah's incredible outdoor recreation with world-class skiing, hiking, and national parks **Technology & Programs** + **Treatment Platforms:** Varian TrueBeam systems with RapidArc at all sites + **Imaging & Simulation:** VisionRT SGRT, Philips Big Bore CT simulators (3 locations) + **Software:** Eclipse v18 TPS with GPU acceleration, Aria R&V, Full Radformation suite (ClearCheck, ClearCalc, RadMonteCarlo, EZFluence, AutoContour) **Your Role** As a Medical Dosimetrist, you will: + Design and calculate accurate radiation treatment plans for a variety of techniques including IMRT, VMAT, SBRT, and SRS. + Collaborate with physicians and physicists to optimize treatment plans for safety and efficacy. + Ensure compliance with departmental protocols and regulatory standards. + Support implementation of new technologies and treatment techniques. **Qualifications** **Minimum:** + Graduate of a JRCERT-accredited Medical Dosimetry program or equivalent. + Certified Medical Dosimetrist (CMD) or eligible for certification. **Preferred:** + Experience with Eclipse TPS and Aria R&V. + Familiarity with advanced techniques such as SRS and SBRT. **Physical Requirements** + Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. + Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc. + Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.) + May be expected to stand in a stationary position for an extended period of time. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Intermountain Health American Fork Hospital, Intermountain Health Park City Hospital, Intermountain Health Utah Valley Hospital **Work City:** Park City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $62.44 - $96.34 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $155k-254k yearly est. 2d ago
  • Intern - System Engineering (Remote)

    Maximus 4.3company rating

    Minot, ND jobs

    Description & Requirements Maximus is seeking a motivated REMOTE Systems Engineering Intern - 10 weeks (40 hours per week). Orientation will start the last week in May of 2026. We're looking for candidates with a strong foundation in technical fundamentals, eager to apply systems thinking, automation, and analytical skills. This internship will introduce you to support real-world engineering solutions while learning from experienced engineers. Essential Duties and Responsibilities: - Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset. - Escalate issues and questions to management, as necessary. - Participate in group discussions with peers or external groups to solution problems of moderate scope. - Participate in meetings to gain process knowledge and guidance on assigned projects. - Read, understand, and perform assignments within prescribed guidelines. - Approach challenges and create solutions with a critical thinking and customer service mindset. - Prepare standard reports and presentation materials. Assist with system documentation (requirements, architecture diagrams, interface definitions) Support system integration and testing by executing test cases and documenting results Help analyze system performance, logs, and data to identify issues or trends Use engineering tools (Jira, Confluence, Git, Excel) to track work and maintain artifacts Write basic scripts (Python/Bash/PowerShell) to automate tests or data collection Collaborate with engineers in design reviews, standups, and troubleshooting sessions Minimum Requirements - High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. Systems fundamentals: basic understanding of how software, hardware, networks, and data interact Technical skills: familiarity with at least one programming or scripting language (Python preferred) Tools & documentation: experience with Excel/Sheets, Git (basic), and technical documentation Testing & analysis: ability to follow test procedures, analyze results, and identify anomalies Problem-solving: logical thinking, curiosity, and willingness to troubleshoot with guidance Communication & teamwork: clear written/verbal communication and ability to collaborate in team environments EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 25.00
    $27k-37k yearly est. Easy Apply 2d ago
  • Sr Business Consultant (Remote and Temporary)

    Maximus 4.3company rating

    Fargo, ND jobs

    Description & Requirements Maximus is looking to fill a Sr Business Analyst position. The Sr Business Consultant position supports CDC initiatives by conducting data-driven evaluations of management and organizational structures to improve operational efficiency, customer experience (CX), and overall service quality. Assists in mapping and optimizing the customer journey using quantitative and qualitative insights to identify pain points and opportunities for improvement. Collects, verifies, and analyzes performance and survey data to uncover trends, measure customer satisfaction, and recommend actionable improvements that enhance service delivery and streamline processes. - Position is remote and temporary through August 31, 2026 - Must be available to work the occasional weekend or holiday depending on business needs - Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST -You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed. Please Note: This position requires a personal computer or laptop during training period(Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3 Essential Duties and Responsibilities: - Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects. - Assist in the application of activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques. - Assist in establishing standards for information systems procedures. - Develop solutions to a variety of complex problems. - Develop and apply organization-wide information models for use in designing and building integrated shared software and database management systems and data warehouses. - Follow Information Management guiding principles, cost savings, and open system architecture objectives. Responsibilities: - Data Analysis & Insights: Collects and validates operational, performance, and customer satisfaction survey data; performs trend analysis and develops metrics to measure efficiency and CX outcomes. - Customer Journey & CX Optimization: Maps end-to-end customer interactions; identifies friction points and designs solutions to improve engagement and satisfaction. - Survey Analysis: Analyzes customer feedback and survey results to identify drivers of satisfaction and areas for improvement; translates insights into actionable strategies. - Process Improvement: Applies data-driven methodologies (e.g., Lean, Six Sigma principles) to redesign workflows, reduce bottlenecks, and improve turnaround times. - Reporting & Visualization: Develops dashboards, models, and reports to communicate findings; prepares presentations for leadership and stakeholders. - Facilitation & Collaboration: Leads working groups and stakeholder sessions to align on improvement strategies; ensures recommendations are actionable and measurable. - Continuous Improvement: Monitors implemented changes for impact; iterates based on performance data, survey feedback, and evolving CDC objectives. This position requires the use of your own personal computer or laptop during the training period (tablets, iPads, and Chromebooks are not permitted). Once training is complete, the program will provide the required equipment. Maximus will provide computer equipment once training is completed. Home Office Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ****************** - Minimum 5mpbs upload speed - Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router - Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3) - Private and secure work area and adequate power source - Must currently and permanently reside in the Continental US Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 120,000.00 Maximum Salary $ 130,000.00
    $80k-100k yearly est. Easy Apply 6d ago
  • Net Revenue Analyst Senior - Hybrid Position

    McLaren Health Care 4.7company rating

    Michigan City, ND jobs

    Responsible for compiling complex reimbursement data to support management decision making and internal and external reporting for assigned subsidiaries. Assists in coordination of reimbursement functions related to the strategic financial planning process. Responsible for the integrity of net revenue. Essential Functions and Responsibilities: 1. Prepares and or reviews the schedules required to support the submission of Medicare, Medicaid and Blue Cross cost report, complying with regulations. Analyzes third party cost report changes from prior years, investigating differences. 2. Prepares monthly contractual model and provides thorough analysis of the monthly contractual allowances for assigned subsidiaries. Investigates and makes recommendations for updates to assumptions and/or methodology. 3. Maintains adequate reserve position by complete monthly reserve analysis identifying and reporting any increase or decrease from previously stated reserve position. 4. Provides complex projections and analytical support during the fiscal year budgeted net revenue preparation. 5. Researches and keeps abreast of third party regulations and changes, providing analytical support through financial impact summarization. Estimates the financial impact any changes in payment assumptions and/or budget assumptions may have on the subsidiary and communicates as directed. 6. Coordinates the collection of data and/or preparation of schedules for third party financial audits, settlements, and cash reconciliations. Qualifications: Required: * Bachelor degree in finance, accounting or related field. * Three years experience in a progressively more responsible reimbursement or finance role with Healthcare Net Revenue/Reimbursement responsibilities. Preferred: * CPA or MBA preferred. Additional Information * Schedule: Full-time * Requisition ID: 25007033 * Daily Work Times: Standard Business Hours * Hours Per Pay Period: 80 * On Call: No * Weekends: No
    $46k-54k yearly est. 48d ago

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