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Chick-fil-A overview

Industry
Restaurants
Revenue
Headquarters
Employees
35,574
Founded in
Website
Organization type
Private
Social media

Chick Fil A is a hospitality company focusing on serving nutritious, freshly prepared food, providing a supportive working environment, and contributing to the communities in which its restaurants operate. Founded by S. Truett Cathy in 1967, the Atlanta-based Chick Fil A has grown to over 1,800 locations across 40 states and Washington D.C. The company, credited with inventing the chicken sandwich, remains family-owned and privately held under the leadership of CEO Andrew T. Cathy.

With a diverse workforce of over 35,000 employees, Chick Fil A enjoys strong employee retention and an average salary of $27,387. This is often due to how well the company supports its employees. The company offers competitive benefits such as a 401k retirement plan with company match, a fully funded defined pension plan, an on-site childcare center, and fitness facilities. As an industry leader generating $11.3 billion in annual revenue, Chick Fil A continues to expand and maintain its commitment to quality food and service within its communities.

Chick-fil-A's mission statement

Chick-fl-A’s mission statement is to be America’s best quick-service restaurant.

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4.1/5

Chick-fil-A employee reviews

Based on 147 ratings

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Job openings at Chick-fil-A
2,719 positions

On this page

Chick-fil-A culture

  • What makes Chick-fil-A a great place to work

    Chick-fli-A is a great place to work at because you get to interact with other people and it is one of America’s favorite fast foods.
  • What is Chick-fil-A's culture like

    Chick-fil-A is committed to a workplace culture where everyone is treated with honor and respect.
  • What Chick-fil-A does to give back to the community

    Chick-fil-A can sponsor national programs and partnerships. Chick-fl-A cand also help community organizations.

Chick-fil-A employee reviews

Chick-fil-A employee reviews
4.1/5

Based on 147 ratings

Work at Chick-fil-A? Share your experience.
Employee reviews
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1.0
A zippia user wrote a review on Feb 2025
Pros of working at Chick-fil-A

not good

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5.0
A zippia user wrote a review on Jun 2024
Pros of working at Chick-fil-A

The pros that really made working at Chick-Fil-A enjoyable were the sincere wok environment in which everyone was dedicated to being the best they could be for themselves and others as well as the care shown by the company itself through the owner/operator's efforts for real connection and sincerety.

Cons of working at Chick-fil-A

The only con of working for Chick-Fil-A would be that they were often overstaffed and could not give as many hours as hoped.

Chick-fil-A benefits

My favorite perk/benefit of working at Chick-Fil-A Brownwood was the opportunity for free education and the ability to make connections within the community.

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3.0
A zippia user wrote a review on May 2024
Cons of working at Chick-fil-A

Co workers and management didn’t handle mean co workers

Chick-fil-A benefits

Work life balance

Pros of working at Chick-fil-A

Work life balance Raises often Opportunities to grow

What do you like best about Chick-fil-A's CEO and the leadership team?

CEO was amazing! Didn’t see her much Her leadership was pretty good. They didn’t really listen to when we were struggling though

How would you improve Chick-fil-A's culture?

Actually fire the people that are rude and don’t follow the work rules

How did you prepare for the Chick-fil-A interview?

They just called me and so I didn’t really need to prepare

How does your compensation at Chick-fil-A compare to the industry average?

Amazing!! I got paid a lot! Way more than average

What's the diversity at Chick-fil-A like?

Very diverse!! Which I loved!

What brings you the most joy at Chick-fil-A?

Feeling heard and validated (I didn’t feel this at chick-fil-a

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5.0
A zippia user wrote a review on Jan 2024
Pros of working at Chick-fil-A

good but a little slow in the head

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3.0
A zippia user wrote a review on Dec 2023
Pros of working at Chick-fil-A

The team members are friendly, and the managers care about their team.

Cons of working at Chick-fil-A

I was around several franchises: it depends on the franchise owner/operator, but from my experience, the franchises tend to be disorganized and constantly change their leadership structures.

Chick-fil-A benefits

The people that I got to work with!

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4.0
A zippia user wrote a review on Nov 2023
Pros of working at Chick-fil-A

The atmosphere, the people I worked with.

Cons of working at Chick-fil-A

Poor management

Chick-fil-A benefits

Able to balance work and life

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4.0
A zippia user wrote a review on Sep 2023
Pros of working at Chick-fil-A

I love the Chick Fil A environment.

Cons of working at Chick-fil-A

The starting pay is decent but not exceptional

Chick-fil-A benefits

free food

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4.0
A zippia user wrote a review on Sep 2023
Pros of working at Chick-fil-A

The managers and such were very considerate and kind to me and other co-workers, helping us when we needed them, be it in schedule adjusting or other work-related issues.

Cons of working at Chick-fil-A

Certain technological issues made certain positions less than enjoyable, but not impossible to do by any means.

Chick-fil-A benefits

The 20% discount was a nice perk to have.

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5.0
A zippia user wrote a review on Sep 2023
Pros of working at Chick-fil-A

The management and culture

Cons of working at Chick-fil-A

The work-to-pay ratio

Chick-fil-A benefits

Healthcare benefits and food benefits

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4.0
A zippia user wrote a review on Aug 2023
Pros of working at Chick-fil-A

Fun and easy to manage

Cons of working at Chick-fil-A

Short breaks and no food on 8-10 hour shifts.

Chick-fil-A benefits

Position movement, not being stuck at one station or doing one thing all shift.

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4.0
A zippia user wrote a review on Aug 2023
Pros of working at Chick-fil-A

It's a good experience.

Cons of working at Chick-fil-A

I had a LOT of work i had to do...

Chick-fil-A benefits

I learned how to work at Chick-fil-a.

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5.0
A zippia user wrote a review on Jul 2023
Pros of working at Chick-fil-A

hostility among team members is the most comfortable work zone

Cons of working at Chick-fil-A

taking order outside in extremely cold whether

Chick-fil-A benefits

social security

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5.0
A zippia user wrote a review on Jul 2023
Pros of working at Chick-fil-A

You get free food and get to make people happy

Cons of working at Chick-fil-A

You have to deal with so rude people

Chick-fil-A benefits

You make friends

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3.0
A zippia user wrote a review on Jun 2023
Pros of working at Chick-fil-A

To develop some skills required of me in the working place.

Cons of working at Chick-fil-A

The customer's and the toxic work environment.

Chick-fil-A benefits

Free food was my favorite benefit.

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5.0
A zippia user wrote a review on May 2023
Pros of working at Chick-fil-A

I enjoy making people happy and have long them have an enjoyable experience for them and their family.

Cons of working at Chick-fil-A

I don’t like how guest don’t remember that we are humans and not robots.

Chick-fil-A benefits

I get to have Sundays off every week.

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5.0
A zippia user wrote a review on Mar 2023
Pros of working at Chick-fil-A

The people and the culture are top-notch!

Cons of working at Chick-fil-A

It could be overwhelming at times, but it was a team environment where you never felt alone.

Chick-fil-A benefits

My favorite perk was the employee meal benefit.

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5.0
A zippia user wrote a review on Feb 2023
Pros of working at Chick-fil-A

I love the environment of the work space and enjoyed the people I worked with.

Cons of working at Chick-fil-A

The Commication from upper management is very poor.

Chick-fil-A benefits

I loved getting a free meal everything I worked.

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3.0
A zippia user wrote a review on Feb 2023
Pros of working at Chick-fil-A

Fast paced

Cons of working at Chick-fil-A

Lack of communication between c-suite and employees

Chick-fil-A benefits

Made my own work schedule

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4.0
A zippia user wrote a review on Jan 2023
Pros of working at Chick-fil-A

Back of house staff

Cons of working at Chick-fil-A

Some of the front of house staff can be a bit agitating

Chick-fil-A benefits

free food

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2.0
A zippia user wrote a review on Dec 2022
Pros of working at Chick-fil-A

Co workers, flexible scheduling

Cons of working at Chick-fil-A

everything else

Chick-fil-A benefits

free food and half off discount

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4.0
A zippia user wrote a review on Oct 2022
Pros of working at Chick-fil-A

Free food, discounts, good coworkers, good management, opportunities to grow, free college, free counseling

Cons of working at Chick-fil-A

The repetitiveness, rude customers

Chick-fil-A benefits

free food

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1.0
A zippia user wrote a review on Oct 2022
Pros of working at Chick-fil-A

workers discount for food, free drinks

Cons of working at Chick-fil-A

the fact that the discount could be taken away if the customer satisfaction was low, possibility of working back-to-back shifts with only a 15 min break

Chick-fil-A benefits

sneaking food during rush hour, getting to sometimes comp a meal (ex.nuggets, soup, cookie, fry) if closing the kitchen.

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5.0
A zippia user wrote a review on Sep 2022
Pros of working at Chick-fil-A

I enjoyed working independently and I was able to create my own schedule. Being able to move up into management was a huge blessing to me.

Cons of working at Chick-fil-A

I did not like some of the stations I would work at, they scheduling managers would put me on the same station.

Chick-fil-A benefits

Pet insurance and health insurance.

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5.0
A zippia user wrote a review on Aug 2022
Pros of working at Chick-fil-A

Teamwork created to accomplish the job.

Cons of working at Chick-fil-A

working in 100+ degrees hours at a time.

Chick-fil-A benefits

Making new friends and great food.

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5.0
A zippia user wrote a review on Jun 2022
Pros of working at Chick-fil-A

Great people, close to home, great managers

Cons of working at Chick-fil-A

I like my job at Chick-fil-A

Chick-fil-A benefits

Morning hours

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5.0
A zippia user wrote a review on Jun 2022
Pros of working at Chick-fil-A

The staff and interacting with new customers every day

Cons of working at Chick-fil-A

Can get extremely stressful if you all out too

Chick-fil-A benefits

Free chick fil a

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5.0
A zippia user wrote a review on May 2022
Pros of working at Chick-fil-A

The people here are always friendly and they make you feel at home. The different opportunities I was able to have in leadership are amazing.

Cons of working at Chick-fil-A

No complains here

Chick-fil-A benefits

I would get free drinks anytime I would go to the store.

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5.0
A zippia user wrote a review on Feb 2022
Pros of working at Chick-fil-A

The co-workers and managers are great people and the environment is great.

Cons of working at Chick-fil-A

Some of the customers aren't very great.

Chick-fil-A benefits

Free food and a possible scholarship.

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4.0
A zippia user wrote a review on Dec 2021
Pros of working at Chick-fil-A

Work-life balance, decent pay, flexible hours

Cons of working at Chick-fil-A

Sometimes chaotic, can be stressful

Chick-fil-A benefits

Flexible schedule

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5.0
A zippia user wrote a review on Nov 2021
Pros of working at Chick-fil-A

I love the company's philosophy. It's built around showing care and building connections with our guests. Our vision is to be the most caring company. I also love the people I get the opportunity to work with!

Cons of working at Chick-fil-A

It can be very physically demanding. It's spending a long time on your feet (especially if you work kitchen), but it's so worth it in my opinion

Chick-fil-A benefits

Free food is awesome, also, I met some of my closest friends here!

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4.0
A zippia user wrote a review on Nov 2021
Pros of working at Chick-fil-A

the flexibility and people

Cons of working at Chick-fil-A

long hours, no benefits, not very competitive pay

Chick-fil-A benefits

free food

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5.0
A zippia user wrote a review on Sep 2021
Pros of working at Chick-fil-A

The environment is very positive. The people there are willing to help even with things that may not be their job.

Cons of working at Chick-fil-A

I didn't like having to work as much as I did

Chick-fil-A benefits

It helped me pay for my college tuitions

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3.0
A zippia user wrote a review on Sep 2021
Pros of working at Chick-fil-A

People are nice and pay is good

Cons of working at Chick-fil-A

I'm on my feet for almost nine hours at a time and barely get a break from it.

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4.0
A zippia user wrote a review on Aug 2021
Pros of working at Chick-fil-A

Many opportunities to move up

Cons of working at Chick-fil-A

Short staffed and very young employees

Chick-fil-A benefits

Free food and many fun events

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4.0
A zippia user wrote a review on Aug 2021
Pros of working at Chick-fil-A

It was fast-paced and the employees were fun to work with

Cons of working at Chick-fil-A

The management did not allow second chances once you were on their list it was hard to get off of it

Chick-fil-A benefits

the food

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1.0
A zippia user wrote a review on Jul 2021
Pros of working at Chick-fil-A

A few employees are very friendly, and I have built lasting friendships with them!

Cons of working at Chick-fil-A

Strange hierarchy, low pay, cryptic management, difficult promotion process, inadvertent forcing of religious beliefs on employees

Chick-fil-A benefits

The free employee meals and drinks were nice, but after having to recook the food as it was raw due to whatever circumstance, and eating the same food repeatedly, I had to decline, respectfully.

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5.0
A zippia user wrote a review on Jul 2021
Pros of working at Chick-fil-A

It’sa great starter job and teaches you soo much about great customer service

Cons of working at Chick-fil-A

Sometimes it could be a lot physically but overall is worth it.

Chick-fil-A benefits

I love how friendly everyone is to one another.

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5.0
A zippia user wrote a review on Jun 2021
Pros of working at Chick-fil-A

People and environment

Cons of working at Chick-fil-A

I disliked the management

Chick-fil-A benefits

Highly professional environment for young workers, exposed me to high expectations.

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5.0
A zippia user wrote a review on Jun 2021
Pros of working at Chick-fil-A

it houses a great environment for all who work there

Cons of working at Chick-fil-A

it’s great

Chick-fil-A benefits

scholarship opportunities

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4.0
A zippia user wrote a review on Jun 2021
Pros of working at Chick-fil-A

The employees and the friendly environment.

Chick-fil-A benefits

My favorite perk was work with my hours

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4.0
A zippia user wrote a review on Jun 2021
Pros of working at Chick-fil-A

The employees and the friendly environment.

Chick-fil-A benefits

My favorite perk was work with my hours

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3.0
A zippia user wrote a review on Jun 2021
Pros of working at Chick-fil-A

The speed and dedication

Cons of working at Chick-fil-A

As a manager, the staff would be very off task and it’d take a lot to help get everything back into motion.

Chick-fil-A benefits

The free food

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4.0
A zippia user wrote a review on May 2021
Cons of working at Chick-fil-A

The lack of accountability and consistency.

Chick-fil-A benefits

Building relationships with not only my team and the guests. Also, influencing guest experience.

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4.0
A zippia user wrote a review on May 2021
Pros of working at Chick-fil-A

The franchise owner was very caring.

Cons of working at Chick-fil-A

The team members are not friendly, and their leaders show favoritism. And short breaks

Chick-fil-A benefits

They have free lunch

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3.0
A zippia user wrote a review on May 2021
Pros of working at Chick-fil-A

Good pay, diverse co workers and easy going environment

Cons of working at Chick-fil-A

Management

Chick-fil-A benefits

Flexible hours

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5.0
A zippia user wrote a review on May 2021
Pros of working at Chick-fil-A

Free food, nice company.

Cons of working at Chick-fil-A

A limit on free food while picking up everyone’s slack

Chick-fil-A benefits

Food

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4.0
A zippia user wrote a review on May 2021
Pros of working at Chick-fil-A

The Customers were friendly and staff members were optimistic and patient.

Cons of working at Chick-fil-A

The pay was terrible.

Chick-fil-A benefits

The Free food and the chance to grow.

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4.0
A zippia user wrote a review on Apr 2021
Pros of working at Chick-fil-A

Meal benefits, education boost opportunities.

Cons of working at Chick-fil-A

Hard labor for little to no pay.

Chick-fil-A benefits

Getting to meet the best customers and give the greatest customer service.

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5.0
A zippia user wrote a review on Apr 2021
Pros of working at Chick-fil-A

What I like about working here is how flexible and kind everyone is

Cons of working at Chick-fil-A

What I don’t like about working here is how rude customers can be sometimes

Chick-fil-A benefits

My favorite perk about this job is that you slowly start making new friends

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5.0
A zippia user wrote a review on Apr 2021
Pros of working at Chick-fil-A

I like that there is always something to do and you are not sitting around.

Cons of working at Chick-fil-A

Very busy

Chick-fil-A benefits

Free food

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The team at Chick-fil-A

  • The founders of Chick-fil-A are Andrew T. Cathy and Truett Cathy.
  • The key people at Chick-fil-A are Andrew T. Cathy and Truett Cathy.
Key people
Andrew T. Cathy
Truett Cathy

Chick-fil-A rankings

Chick-fil-A is ranked #25 on the Best Hospitality companies to work for in Georgia list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Chick-fil-A salaries

Average Chick-fil-A salary
$13.17
hourly
$27,387 yearly
Updated March 14, 2024

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Chick-fil-A diversity

9.8
Diversity score
We calculated Chick-fil-A’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Chick-fil-A’s workforce.
Chick-fil-A diversity summary. Zippia estimates Chick-fil-A's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Chick-fil-A's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Chick-fil-A's workforce.
  • Chick-fil-A has 35,574 employees.
  • 56% of Chick-fil-A employees are women, while 44% are men.
  • The most common ethnicity at Chick-fil-A is White (59%).
  • 16% of Chick-fil-A employees are Black or African American.
  • 16% of Chick-fil-A employees are Hispanic or Latino.
  • The average employee at Chick-fil-A makes $27,387 per year.
  • Chick-fil-A employees are most likely to be members of the republican party.
  • Employees at Chick-fil-A stay with the company for 3.1 years on average.

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Chick-fil-A office locations

Chick-fil-A is headquartered in Atlanta, GA

Biggest Chick-fil-A locations

RankCityJob countAvg. salary
1New York, NY21$31,600
2San Jose, CA20$33,388
3San Antonio, TX19$26,404
4San Diego, CA19$32,138
5Phoenix, AZ13$27,823
6Los Angeles, CA12$32,476
7Dallas, TX12$26,463
8Houston, TX10$26,306
9Philadelphia, PA10$26,355
10Chicago, IL3$28,124

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Chick-fil-A financial performance

9.8
Performance score

Highest paying Chick-fil-A competitors

Compare Chick-fil-A salaries to competitors, including Zax LLC, Chipotle Mexican Grill, and Jack in the Box. Employees at Zax LLC earn the highest average yearly salary of $32,658. The salaries at Chipotle Mexican Grill average $32,507 per year, and the salaries at Jack in the Box come in at $30,716 per year.
RankCompanyAverage salaryJobs
1$32,6580
2$32,5070
3$30,7160
4$28,9190
5$28,5410
6$27,8510
7$27,7930
8$27,3960
9$27,2300
10$27,0810

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Chick-fil-A FAQs

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Zippia gives an in-depth look into the details of Chick-fil-A, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Chick-fil-A. The employee data is based on information from people who have self-reported their past or current employments at Chick-fil-A. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Chick-fil-A. The data presented on this page does not represent the view of Chick-fil-A and its employees or that of Zippia.

Chick-fil-A may also be known as or be related to Alex Rodriguez, Chick fil A, Chick-fil-A, Chick-fil-A Inc, Chick-fil-A, Inc., Chick-fil-a Corporate and Dwarf Grill Dwarf House.