Job Description
Our Assistant Catering Director knows our menu thoroughly and provides detailed attention to ensure our great food is delivered timely and accurately. We're committed to getting to know the needs of our customers, and we tailor our follow-up to ensure satisfaction. We are strong team players that are constantly learning and striving to be the best with a commitment to true craftsmanship, while providing quality service and products to our customers
Prior experience as catering manager, catering coordinator, catering supervisor, event, banquet, event planning, or other catering related positions is highly desirable.
Requirements/Responsibilities
Asst. Catering Director Requirements / Responsibilities
* We prefer someone with minimum of two years of experience in catering sales
* Food service or retail sales experience preferred
* Punctual and organized with great follow-through
* Actively seek new catering business
* Effective communication skills
* Perfect driving record
* Professional appearance
* “Can Do" attitude!
* Strong time management skills
Prior experience as catering manager, catering coordinator, catering supervisor, event, banquet, event planning, or other catering related positions is highly desirable.
Special Instructions
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$23k-31k yearly est. 19d ago
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Franchise Growth Director - Remote & Travel-Heavy
Wyndham Hotels and Resorts, Inc. 4.4
Chicago, IL jobs
A leading hospitality company is seeking a Director of Franchise Sales & Development to manage franchise opportunities across multiple states. This role requires strong sales achievements, organizational skills, and a willingness to travel approximately 80% of the time. Responsibilities include relationship management and negotiation of franchise agreements. Competitive compensation and comprehensive benefits are offered, making it an attractive opportunity to be part of a large hotel franchise network.
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$75k-143k yearly est. 1d ago
Director of People + Culture
Aparium Hotel Group 3.9
Washington, DC jobs
is exempt
Accepting application through January 23, 2026, or until filled
WHO WE ARE
Hotels done differently. It is not just a slogan; it is who we are in everything we do. We believe in the power of People, Place, and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve.
A littlebitrebel, a little bit refined, The Populus is smart and sophisticated, charming, and confident, and always down for shaking up the status quo. Consistently moving the needle on what a social club can be, Populus thrives on the counterculture spirit, constantly challenging what it means to gather and engage while connecting guests to each other and what inspires them. Populus believes the more interested you are, the more interesting you are!
Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels. At Populus, the ideals of Opportunity, Equity, and Inclusion (OEI) for our members are at the forefront of the community and the environment we will create.
WHO YOU ARE
Your past experiences have led you to understand that there is an Art + Science to the how and what an HR professional is responsible for; not all remedies can be outlined in a policy or noted in a handbook. You are an advocate for the employees and, in return, understand the strategic direction of the business and how people drive the company's success. In the past, you have read those articles about why people dislike an HR department and said to yourself, “I agree - I too want to modernize the role and responsibilities of HR.” Your passion for your business has led you to interpret a P&L, understand the current marketing strategy, and challenge the status quo. You continually find ways to partner with your peers to identify a better way of doing things and have the grit and tenacity to see it through.
THE ROLE
As the Director of People & Culture, you are the guardian of the cultural pillars of People, Place, and Character that promote an engaging, positive, and safe work environment for all employees, implementing proven practices and programs in which employees feel recognized, valued, and supported. This position leads all facets of the function of the property, with one (1) direct report. If you only prefer to “see the forest” and are not willing to “plant the trees,” then this is not a role for you.
WHAT YOU WILL DO
Acts as guardian of the cultural pillars of People, Place, and Character that promotes an engaging, positive, and safe work environment for all employees; implements proven practices and programs in which employees feel recognized, valued, and supported; shows courage by addressing individuals who negatively impact our aspiring culture
Knows the pulse of the local talent pool, can be seen connecting with potentials around town; does what it takes to attract like-minded individuals, aware of local market compensation offerings to ensure the hotel is competitive; creates a seamless interviewing process, efficient background check methodology and productive onboarding process for new associates
Demonstrates subject matter expertise for their respective field by ensuring compliance to mandatory labor laws, acts, and fair practices; is always abreast and proactive to upcoming changes for city, state, and federal labor statutes or by laws that impact and protect our people and company; and “go-to” expert on associates benefits plans and enrollment by simplifying what may be complex information for others
Fluent in people metrics and performance management practices that drive a high-performing culture, which includes owning the corrective action process, meaningful performance discussions, impactful training solutions, mature facilitation skills, and guiding career development progression that drives the company's people and business strategy
Collaborative and strategic partner to the General Manager and the Executive Committee for planning the property goals, questioning existing practices, ensuring appropriate staffing levels, coaching for performance, and heightening service levels
Practices sound financial decisions to ensure the appropriate budgets are in place and adhered to that provide the necessary resources, events, and programs for the recognition, rewards, and development of the people and celebrate the culture
Demonstrates a passion for “being in the know” by spending time in departments, attending shift briefings or department meetings; exhibits servant leadership by lending a hand during “crunch” time
Displays a collaborative spirit with peers and managers by exchanging ideas and valuing differing opinions; facilitates focus groups and identifies methods for employees to voice ideas or recommendations and ensures remedies are implemented
Knows how to keep a secret, able to investigate matters confidentially, and be a confidant to all associates by maintaining discretion in sensitive manners; can take their “HR” hat off based on the situation and coach peers and managers to address performance concerns with their associates
Use various communication channels to guarantee people are “in the know” by using traditional methods to modern practices; ensure messaging represents the brand and is meaningful to all associates. Ensure inclusivity by utilizing translation resources to relay information to other represented languages when applicable and feasible
POSITION REQUIREMENTS
Minimum of five (5) years as an HR Generalist within an upscale and people-focused environment
Bachelor's degree in a related field of Human Resources Management, Business, or Psychology is respected, though not required
SHRM Certification respected, though not required
Adaptable interpersonal skills to communicate and address all employee levels of the hotel
Professional proficiency in the English language in reading, writing, and verbal communication
HOW YOU LEAD
Engage others in general conversation tactics to build rapport quickly; leading and adapting communication and presentation tactics to engage your audience; displaying adaptable interpersonal skills for a wide range of audiences and stakeholders
Approach fact-finding and discovery missions in a collaborative effort; valuing the input and experiences of others that creates additional insight to uncover deeper issues that may need to be addressed or removed as a barrier to implementation
Value the importance of making decisions with integrity, maintaining confidentiality across internal work groups, and knowing how to use discretion when appropriate, understanding the difference between transparency and confidentiality
Be highly analytical in thought and recommendations; although never acting like the smartest person in the room; and continually seeking out the facts; able to express a point of view without it being driven by your ego
SALARY
$100,000 - $120,000
EEO Statement
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and where they come from and take pride in who we serve.
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$100k-120k yearly 4d ago
Complex Director of Leisure (Waldorf Astoria Riviera Maya)
Hilton Worldwide, Inc. 4.5
Waldorf, MD jobs
Job Title: Complex Director of Leisure
Waldorf Astoria Riviera Maya, Carretera Federal Cancun - Tulum, Cancun 77569
A Complex Director of Leisure manages the hotel sales plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.
What will I be doing?
As Complex Director of Leisure, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Complex Director of Leisure will work to develop the sales group and groom a high‑performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage hotel sales plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success
Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports
Actively participate and complete the preparation of the annual Sales Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
Produce accurate and timely reports that meet the needs of the hotel and the management company
What are we looking for?
A Complex Director of Leisure serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Strong leadership skills, wherein it is evident that you can effectively manage and motivate a team to perform beyond expectations
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent organizational and planning skills
Flexibility to respond to a range of different work situations
Ability to work well under time pressure and/or demanding travel schedules
Demonstrated previous experience in a Sales role with the proven ability to close a sale
Additional capabilities and distinctions that would be advantageous:
Knowledge of the local market
Knowledge of hospitality industry
A passion for sales and target-based performance
Relevant degree, in sales, business development or other relevant business field, from an academic institution
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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$46k-83k yearly est. 4d ago
Director of People & Culture
Accor Hotels 3.8
Boston, MA jobs
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Director of People & Culture is responsible for assisting the General Manager with a variety of Human Resources functions. He/she is also responsible for filling all positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies. This position will oversee all aspects of human resources with a specific focus on recruitment for a 5-Star luxury hotel, and labor relations matters related to the unions.
Lead HR initiatives and direct the People & Culture team, while overseeing daily operations of the department.
Assist in labor relations matters. Conduct meetings with staff and union.
Create recruitment strategy for all levels throughout the year.
Conduct interviews.
Prepare and place recruitment advertising.
Prepare and participate in the budget and forecast exercises, along with month-end duties.
Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.
Administer the Talent Management cycle at the property level.
Assist with the compensation strategy analysis for the hotel.
Ensure compliance with all corporate procedures and policies.
Oversee the HRIS system and ensure accurate data entry for payroll information.
Respond to unemployment claims, maintain unemployment logbook.
Maintain new hire, termination, transfer and promotion logbook.
Audit hours worked in payroll reports for eligibility of benefits.
Compile wage surveys.
Monitor and maintain Leave of Absence log.
Monitor Workman's Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
Assist with administrative duties.
Assist in Orientation and training programs.
Assist with special projects and plan employee events.
Perform other duties as requested by management.
Qualifications
A 4-year college degree
At least 5 years of progressive Human Resources Management experience in a hotel.
Recruitment experience in the hospitality field required.
Experience in union environment required. Local 26 experience preferred.
Previous supervisory responsibility required.
College course work in related field helpful.
Familiarity with and knowledge of employment laws are helpful.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Must have a financial acumen
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Additional Information
Salary: from $170,000 to $185,000
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities
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$170k-185k yearly 1d ago
Director Estimating
Hmshost 4.5
Bethesda, MD jobs
With a career at HMSHost, you really benefit! We Offer
Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
*401(k) retirement plan with company match
*Company paid life insurance
*Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program - refer a friend and earn a bonus
*Benefits may vary by position so ask your recruiter for details.
Summary
The Director of Estimating is responsible for providing cost estimates for Airport Food & Beverage and Retail facilities; and performing all other responsibilities as directed by the business or as assigned by management.
Essential Functions
Collaborates with Design, Procurement, Project Management, Restaurant Development Portfolio managers, Business Development Finance, Developers and company Executives.
Accountable to understanding and interpreting the Request for Proposals from airports and design criteria to ensure an accurate capex estimate.
Works directly with the Design and Procurement teams to ensure the accuracy of estimate through the review of the renderings and floor plans to ensure we maintain budgets.
Produces detailed and conceptual estimates for renovations, conversions and new-build of Food & Beverage and Retail locations.
Reviews drawings and provides updated estimates at 10%, 30% and 90% to ensure we are within budget, or if not, identifies the magnitude of the cost over‑run.
Provides value engineering (VE) ideas/suggestions as needed during all stages of a project.
Analyzes for the Project Director the general contractor and FF&E bids and scope changes for accuracy in quantities and pricing. Highlight any areas of concern for the PD.
Utilize and maintain companies program management ftp site (USGN) estimating module.
Provides capital comparison and analysis by market and project type for each project estimated to validate cost verses historical data.
Provide reports from database project costs, project comparisons, and track department performance against budgets and cost per square foot goals.
Creates and maintains project costs database.
Maintains a working knowledge and understand of industry cost trends; guides team on trends and opportunities to avoid overruns.
Reporting relationship and other important information
The Director of Estimating position as described falls under the Fair Labor Standards act as an Exempt position.
This position typically reports to the Senior Director, Design and Construction Program Support.
The position may require travel occasionally to support the requirements of the business up to 20%.
Minimum Qualifications, Knowledge, Skills, and Work Environment
Requires an understanding of construction management financial and operational acumen typically gained through a Bachelor's degree in Construction Management, Project Management, or related field of study, and 7‑10 years of experience estimating construction projects in commercial real estate development and/or multi‑unit restaurant companies.
Requires supervisory experience, including delegation of tasks, issue resolution, coaching, and motivating others.
Requires experience reading and interpreting legal agreements, construction documents and be adept at conceptual estimating.
Requires ability to integrate quantitative and qualitative data to identify interdependencies, trends, opportunities, etc. (intuitive business sense).
Requires a demonstrated ability to interact confidently and effectively with internal and external stakeholders and senior leadership.
Requires experience with MS Office including strong working knowledge of Excel. Experience with Peoplesoft and estimating and project management software strongly preferred.
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti‑discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
Source: HMSHost
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$88k-141k yearly est. 5d ago
Director of Culinary
Idle Hour Country Club 3.6
Lexington, KY jobs
Executive Culinary Systems Leader
Idle Hour Country Club - Lexington, Kentucky
Reports to: Clubhouse Manager, General Manager / COO
About Idle Hour-
Founded in 1946, Idle Hour Country Club is a private, member-owned club defined by tradition, hospitality, and multi-generational community. As we enter an exciting new chapter - including a major kitchen renovation - we are seeking a senior culinary leader to help architect the next evolution of our dining experience.
Position Overview-
The Director of Culinary is Idle Hour's senior culinary authority and systems leader. This is an executive-level leadership role focused on building standards, mentoring culinary leadership, and designing the operating frameworks that deliver timing, quality, and consistency at scale across all culinary venues.
This is not a daily line position.
It is a leadership, architecture, and continuity role.
The Director of Culinary partners closely with the Executive Chef, F&B leadership, and General Manager to ensure culinary excellence is not dependent on any one person - but built into the system itself.
Core Responsibilities-
Culinary Systems Leadership
Serve as the Club's senior culinary authority and standards architect
Design and maintain culinary operating systems that ensure consistency, accountability, and quality across all outlets
Establish final quality control and substitution governance standards
Build, document, and evolve operating frameworks that protect the member experience
Leadership Development & Continuity
Mentor the Executive Chef, Sous Chefs, and culinary leadership team
Build succession pipelines and leadership bench strength
Develop training frameworks, standards documentation, and accountability loops
Serve as the continuity backstop - fully capable of stepping into kitchen leadership when required
Renovation-Phase Architecture
Design and oversee interim operating models during the renovation phase
Architect temporary production, menu tiering, labor, and service continuity frameworks
Partner with FOH leadership to control guest expectations and protect experience during construction
Menu & Culinary Direction
Partner with the Executive Chef to guide menu architecture, innovation, and seasonal planning
Ensure recipe standardization, plating consistency, and production timing discipline
Support signature dining experiences, tastings, and culinary programming
Financial & Operational Stewardship
Provide strategic oversight of food cost controls, labor architecture, and waste management
Partner with Finance on budgeting, purchasing strategies, and inventory governance
Protect operational efficiency and accountability across all culinary cost centers
Cross-Departmental Partnership
Partner with FOH, Events, and Membership leadership to align pacing, execution, and member recovery
Monitor Dining Experience Survey feedback and ensure structural corrective action loops
Support committee and Board communication as a culinary systems leader
Success Profile-
The ideal candidate is:
A systems thinker who designs operations rather than merely managing shifts
A leadership multiplier who develops people and protects standards
Calm, structured, and decisive
Comfortable in executive-level accountability environments
Energized by building something lasting
Qualifications-
10+ years of progressive culinary leadership experience in private clubs, luxury hospitality, or fine dining
Demonstrated success in building culinary systems, mentoring leaders, and driving consistency at scale
Strong financial acumen in food cost, labor architecture, and purchasing strategy
Able to step into kitchen leadership when continuity requires
ACF or comparable certification preferred
Experience with Jonas or similar systems a plus
Deep appreciation for tradition, hospitality, and member-first culture
Compensation & Benefits-
Competitive salary commensurate with experience
Annual performance bonus tied to KPIs
Full benefits package (health, dental, vision, 401(k))
Relocation assistance negotiable
Continuing education and professional development support
To Apply
Interested candidates should submit a résumé and brief cover letter to:
Chris Kennedy, CCM
General Manager / COO
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$69k-107k yearly est. 4d ago
Site Director
Del Monte Foods 4.5
Rochelle, IL jobs
Del Monte Foods is a multi-national food company headquartered in Walnut Creek, CA, with a powerful portfolio of brands, including iconic Del Monte , Contadina and College Inn . Our brands can be found in six out of ten U.S. households.
At Del Monte Foods, we believe in supporting one another. In helping our people shape their own careers - in letting them grow outward, upward and across disciplines. We are tending to the greater good, providing accessible, nourishing, great-tasting food for all. We are Del Monte Foods - Growers of Good.
The salary range for this role is: $129,627.24 - $233,193.66
Responsibilities:
The Site Director is responsible for all manufacturing operations. This is a hands-on position with responsibility for the development of policies and procedures to increase productivity and assure quality. The Site Director is responsible to ensure operations meets output and desired quality for the lowest possible cost working within the standards of corporate, state, and federal policy.
This role will direct, coach and mentor staff and use the Site's personnel and capital resources to best meet production goals while developing new ways to make the production process more efficient through Lean Manufacturing techniques. Budgetary responsibility includes oversight of the facility's processes and activities to achieve KPI's across multiple categories including labor, waste, quality, costs, efficiencies, safety, etc. Performance will be managed by the following metrics: employee retention and turnover, reduced total recordable injury rates, key certifications in food safety and quality, packaging fill rates and on time delivery, lower conversion cost year over year, asset reliability, and successful retention of improved yields.
Management
Provide overall leadership and direction to site managerial and hourly staff in all aspects of operations.
Manage the site P&L to achieve budget and deliver transformational results for the operation.
Contribute to achieving production objectives.
Monitor departmental performance against goals to ensure goal attainment.
Anticipate and provide direction on future capital projects and equipment needs.
Maintain effective community and government relations to maintain Del Monte's image in the community.
Understand and deliver customer requirements at level >98% OTIF (On time item fill).
Develop and lead plans and processes to minimize manufacturing costs through effective utilization of labor/scheduling, equipment, facilities, materials, and capital.
Enhance and grow the skills of the plant team through providing thought leadership in defining and driving best practices, adoption of new tools and processes, and consistent measurement of key metrics.
Instill a high-performance work environment with a culture of accountability.
Safety
Ensure a safe work environment and correct deficiencies in a timely manner.
Through site staff, supervisors and managers, assure employee engagement, safety, quality, customer service, cost, and production objectives are met or exceeded.
Provide training avenues to employees leveraging Safety, SOP's, and user manuals.
Drive behavioral based safety program to change current culture and results.
Operations
Take ownership and accountability for overall site operations.
Lead quality and continuous improvement initiatives in support of operations.
Management of warehousing operations, including labeling and shipping to meet planned AOP costs, quality standards, and timeliness of shipping. Identify warehouse inventory imbalances and improve cycle count accuracy to ensure Del Monte is representing financials appropriately from an inventory perspective.
Implement ‘lean principles' on the floor and execute a site master plan in line with service and COGS.
Work with operators and vendors to improve packaging materials performance.
Develop and implement plans with operators and mechanics to improve line performance.
Ensure compliance with all quality and food safety requirements to protect customers & consumers.
Monitor key performance indicators to assess labor and variance to budget, productivity, and schedule adherence.
Utilize metrics, scorecards, and key performance indicators (KPI's) to measure success.
Oversee budgetary responsibility including oversight of the facility's processes and activities to achieve KPI's across multiple categories including labor, waste, quality, costs, efficiencies, safety, etc.
People
Provide leadership, guidance, and training to employees.
Directly support the development of internal talent in preparation for future advancement/promotional opportunities.
Coach, motivate, train and effectively manage the performance of site managerial and support personnel.
Work closely with quality team to review final product consistency in order to determine areas of improvement.
Work with HR Operations team on work system design in plant, development programs, and the betterment of Company early career talent development initiatives.
Partner with Human Resources in implementing and adhering all employees to policies and processes.
Develop and maintain a spirit of positive relationship with the salaried and bargaining unit hourly associates.
Enforce consistent, fair and inclusive employment practices, legal and corporate compliance, as well as behaviors reflective of the company's commitment to diversity.
Lead direct reports and partner with indirect functional staff, e.g. finance, continuous improvement and human resources to implement policies and procedures.
Core Values:
Mission first: You believe that the first priority should be advancing the mission of the organization.
Dedication to learning: You are open to and create a culture of honest, direct, regular, compassionate feedback and dedicated to fostering a culture of learning.
Commitment to diversity: You have a deep commitment to creating a diverse and inclusive team, demonstrated through such things investing heavily in recruiting people from a wide range of backgrounds, removing unconscious bias in interviews, and ensuring staff can bring their full selves to work.
Attributes
Energetic, Aspirational and Driven: Must be an outstanding, inspirational leader with the ability to set high but reachable goals, clearly communicate those goals to employees, and infuse the team with a sense of purpose and urgency in attainment of those goals. Bright, engaging, and driven with ‘start up' energy and passion.
A Great Coach, Mentor, and Team Builder: A dynamic leader with proven ability to mentor direct reports and build and manage a continuously growing/evolving team. Builds an environment where top talent wants to work. Seeks out and grows emerging talent. A secure and humble leader who surrounds themselves with strongest professionals.
An Excellent Communicator: Excellent interpersonal and communication skills with people at all levels inside and outside the organization. Ability to work through conflict, gain trust, and persuasively influence outcomes. This leader will have CEO and Executive Team visibility and needs to build and foster relationships of accountability, execution and reliability.
Qualifications:
Bachelor's degree in Business Administration, Management, Operations, Industrial Management, or related field.
Minimum 15 Years Directly Applicable Management Experience within a comparable Labeling & Packaging/Distribution environment. Extensive functional knowledge of packaging and labeling equipment and operations, with excellence in all core metrics of safety, quality, cost, delivery, and people. Preferred 2 plus years of management experience in the labeling, packaging, distribution environment.
Site Leader experience in a complex ~100+ associate turnaround site having worked with maintenance, FSQA, planning, engineering, CI/Lean, etc. Multi-site oversight experience is a plus.
A “hands on” servant leader working on the floor leading teams to develop and grow. Experience leading transformations of organizational culture, people, process, performance, and outcomes taking it to “best-in-class”.
Experience developing a safety-first culture resulting in best-in-class safety operations.
Strength in Total Productive Maintenance (TPM) methodologies and collaboration with maintenance teams to transform from reactive to predictive methods.
Proven competencies in driving operational excellence, cost, and productivity improvements across the organization, with measurable financial, quality, and cycle time results, without compromising product quality or company growth.
A successful track record of developing talent, building culture and championing diversity and inclusion with multilingual and multicultural teams is paramount.
Ability to innovate and design strategies, procedures, and people utilization that significantly improve reliability of equipment, efficiency, productivity, and performance while reducing inventory and waste and achieving business and technical results.
Experience in driving initiatives, holding self and team accountable for results and ensuring continuous improvement.
Translate vision and strategy into explicit plans and action. Rally support behind the vision. Recognize success.
Overcome challenges or obstacles even when it means choosing the hard right over the easy wrong. Expect the same from direct reports.
Be a decision maker - weigh in and determine the course of action.
Demonstrate ownership of policy and the Code of Conduct.
Set clear expectations and trust people to decide how to complete high-quality work. Align work and resources to ensure success. Stay focused on the critical priorities. Connect individual work deliverables to organizational and departmental goals.
Demonstrate professional knowledge and good judgment with focus on achieving necessary tasks at hand and make course-corrections to ensure success. Focus on AOP plans and drive to achieve results. Measure progress against plans and goals.
$23k-41k yearly est. 2d ago
Assistant Food and Beverage Director - Hilton Hawaiian Village
Hilton 4.5
Urban Honolulu, HI jobs
The beautiful Hilton Hawaiian Village Waikiki Beach is looking for its next Assistant Food and Beverage Director!
Located on 22 acres along Waikiki's widest stretch of beach you will find the iconic Hilton Hawaiian Village Waikiki Beach Resort where our team members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers a free meal while on shift and free parking. We know that you will love being a part of a team that was ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list!
The ideal candidate will possess the following:
Minimum 10 years of experience in food and beverage operations
At least 5 years of experience as a senior manager or director in food and beverage
Deep understanding of banquet and restaurant operations
Strong beverage and liquor knowledge
Proven experience working with unions and managing unionized teams
Demonstrated ability to manage managers and other leadership staff effectively
Strong business acumen with responsibility for budgets, forecasting, and P&L management
Proven track record of elevating and maintaining exceptional guest experiences
Excellent collaboration skills, working seamlessly with other hotel departments and teams
Experience mentoring, coaching, and developing managers and future leaders
Ability to enforce standards, correct performance issues, and hold team members accountable
Strong leadership presence with excellent communication and interpersonal skills
Adaptability and problem-solving skills suited for a fast-paced, dynamic environment
Schedule: varied to include nights, weekends and holidays
Salary: $118,000 - $128,000
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to your pay when you need it through DailyPay
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*Please note, benefits may vary depending on the classification and union status of the position.
An AssistantDirector of Food and Beverage is responsible for assisting the Director in the direction and administration of the Banquet and Catering operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As AssistantDirector of Food and Beverage you will be responsible for supporting the leadership and operational management of the Banquets and Beverage departments within a high-volume, high-end hotel or resort. This role ensures seamless execution of banquet events and beverage services, maintaining the highest standards of quality and guest satisfaction. The AssistantDirector collaborates closely with department heads, manages staff performance, and drives operational efficiency to achieve financial targets while elevating the overall guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards:
Oversee daily operations of the Banquets and Beverage departments, ensuring smooth and efficient service delivery
Manage staffing levels, schedules, and training for food and beverage department
Collaborate with culinary and other hotel departments to ensure cohesive guest experiences
Enforce compliance with health, safety, and licensing regulations related to food and beverage service
Mentor and coach managers and supervisors within the departments to enhance leadership skills
Address and resolve guest service issues promptly and professionally
Analyze financial performance, including budgeting, forecasting, and cost control measures
Assist with the development, implementation and maintenance of department service guidelines and standards
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Act in absence of the Director, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
#LI-MM4
$39k-50k yearly est. 7d ago
Assistant Director
Abby's Pizza 3.3
Florence, OR jobs
The Assistant Manager's primary purpose is to assist in supervising and directing daily operations of an Abbys Restaurant to assure quality food, sanitation, beverage preparation, and customer service. Responsible to learn and demonstrate technical and managerial skills and attitudes necessary to manage an Abbys as profitably and as professionally as possible. May be responsible for supervision of personnel and completion of administrative duties at the direction of the Manager.The position assists in communicating and reinforcing quality standards with staff in every area of restaurant operations. The position is responsible for learning the proper procedures and standards for the production of quality food and beverage, and then assisting in the maintenance of those procedures and standards.The position is to learn and develop skills to coordinate and guide subordinate activities to maximize productivity and ensure efficient customer flow. The position is responsible to assist in stimulating positive employee morale and minimize employee turnover.
Successful completion of a Background Check and Drug Screen required for this position.
Benefits Include:
401k Medical, Dental, and/or Vision InsuranceReduced cost employee meal Paid Sick LeavePaid Vacation Bonus Program
PIaebee9b12972-31181-32225460
$40k-51k yearly est. 7d ago
Assistant Director Of Graduate Clinical Placement
Sandbox 4.3
Riverside, CA jobs
Essential Duties And Responsibilities Provide administrative support and leadership for clinical student placement. Attend departmental meetings and prepares documents as needed. Schedule meetings, prepares agendas and minutes for assigned committees. Collect data and prepare reports for the institution, state regulatory agencies, and accreditation bodies, especially regarding clinical affiliations. Collaborate with the department chair, program directors and specialist to create clinical progression sheets and long-term placement plans and notifies students of schedules for registrations. Prepare and provide accurate scheduling information and number of students for each clinical facility rotation request per semester and/or per academic year. Support and assist with processes and activities for clinical placement and student health record maintenance. Ensure compliance of all required clinical facility documents and health records are sent to clinical faculty and students to send to each approved clinical facility as applicable per semester and issue clearance slips as needed. Schedule and conduct clinical faculty orientation to specific clinical facility requirements/paperwork. Maintain accurate records (dates, times, location, and names of participants, etc.) of community events and volunteer opportunities where faculty and students served upload to shared drive. Establish, coordinate, and confirm clinical practice opportunities for faculty and students. Engage with community partners, ensuring long-term community relationships.
$82k-138k yearly est. 60d+ ago
Assistant Director of Broadcast
Sandbox 4.3
Riverside, CA jobs
Essential Duties And Responsibilities Other duties may be assigned. Coordinate and execute all aspects of the ESPN+, YouTube, and other broadcasts for the athletics department. Coordinate technical production and serve as video director for major events taking place in the CBU Events Center. Assist in the production of weekly chapel taking place in the Events Center. Assist in the production of graphic and video content for use during live events and broadcasts. Assist with inventory, maintenance, and improvement of all Athletics owned video equipment. Assist in the operation and maintenance of all Audio, Video, Lighting, and Rigging systems in the Athletic venues and spaces. Complete administrative tasks as assigned. Attend and participate in weekly Media Production, regular department, and fan engagement meetings. Coordinate student workers and interns in media production related tasks. Coordinate and schedule broadcasters and on-air talent Coordinate with outside contractors who might be utilized to produce a CBU broadcast. Adhere to all institutional, conference and NCAA by-laws and regulations. Understand and agree to abide by the mission of CBU and the CBU Athletics Department. Must be available to work nights and weekends.
$82k-138k yearly est. 60d+ ago
Assistant Director of Maintenance
Grand Pacific Resorts 4.2
Carlsbad, CA jobs
The AssistantDirector of Maintenance is responsible for the overall condition of the resort. The maintenance of the facility includes all building structures, all mechanical, dry wall, painting, electrical, plumbing, HVAC systems, furniture, fixtures, decor and appliances. The Maintenance Manager is also responsible for ensuring the upkeep of guest common areas and maintaining an attractive resort. Duties include overseeing grounds-keeping, parking, roads, swimming pools, recreational facilities, and related equipment.
Major responsibilities include maintaining inventory, cost controls, purchasing, training, inspecting, motivating, and managing a skilled workforce. Responsibilities also include overseeing reserve-study improvements and special projects, administering a rigorous preventative maintenance program, organizing resort safety programs and providing thorough documentation in accordance with Grand Pacific Resorts specifications. Fast pace and good with guests.
$74k-131k yearly est. 9d ago
Assistant Director of Maintenance
Grand Pacific Palisades Resort 3.7
Carlsbad, CA jobs
The AssistantDirector of Maintenance is responsible for the overall condition of the resort. The maintenance of the facility includes all building structures, all mechanical, dry wall, painting, electrical, plumbing, HVAC systems, furniture, fixtures, decor and appliances. The Maintenance Manager is also responsible for ensuring the upkeep of guest common areas and maintaining an attractive resort. Duties include overseeing grounds-keeping, parking, roads, swimming pools, recreational facilities, and related equipment.
Major responsibilities include maintaining inventory, cost controls, purchasing, training, inspecting, motivating, and managing a skilled workforce. Responsibilities also include overseeing reserve-study improvements and special projects, administering a rigorous preventative maintenance program, organizing resort safety programs and providing thorough documentation in accordance with Grand Pacific Resorts specifications. Fast pace and good with guests.
$65k-108k yearly est. 35d ago
Assistant Director - MAP Brooklyn/Queens
Bowery Residents Committee 4.5
New York, NY jobs
DUTIES/RESPONSIBILITIES: Responsible for assisting the Program Director in management of day-to-day operations of the program located in the Bronx and Brooklyn. Supervise management staff, clinical staff, auditing of clinical charts, training staff in, treatment planning, clinical interventions and techniques. Liaison between Community Outreach programs, Hospitals and Agency. Outreach into community to expand referral base for apartment treatment services. On call responsibilities included. Policy and procedure quality assurance and utilization review. Provide emergency first aid/CPR assistance when needed. Related duties as assigned.
HOURS:
Full-time 37.5 hours per week
* Monday-Friday 9am-5:30pm
LOCATION:
1020 Rogers Ave, Brooklyn, NY 11226
QUALIFICATIONS:
Licensed Master Social Work (LMSW) or Licensed Mental Health Counselor (LMHC) required. Experience in clinical and administrative supervision. Bilingual Spanish/English is strongly preferred. CPR training certification or willingness to take training class in CPR.
* Vaccination preferred but not required.
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:
* Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
* A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
* Tuition assistance and many training opportunities for career development.
* Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
#ZR
$55k-85k yearly est. 60d+ ago
Assistant Director of Facilities
Lubbock County (Tx 3.7
Lubbock, TX jobs
Responsibilities include overseeing structural, mechanical, utility, and landscape operations pertaining to the maintenance and sustainment of 57 County facilities (1.5 million square feet) valued at over $400 million. Assist with supervision and leadership of 9 supervisors, 40 technicians, 3 administrative personnel, and 13 janitorial personnel. Assist in developing construction and renovation projects, including: reading blueprints; collaborating with architects and department managers in the development of detailed plans, drawings, specifications; and the coordination of such work by general contractors. Respond to County facility emergency calls. Assist DOF with the development and management of an annual operations budget in excess of $2.5 million and a permanent improvement budget in excess of $5 million annually.
* Assume responsibility for the operations of the Facilities Maintenance Department in the absence of the DOF.
* Assist DOF with budget preparations, as well as monitoring expenditures to ensure compliance with budgeted amounts.
* Assist DOF with employee hiring, termination, and evaluation. Recommend staffing numbers and qualifications.
* Assist DOF in the development, review, and use of department policies and procedures.
* Assist DOF to develop and maintain long-range master plans for County maintenance and renovation requirements.
* Assess Departmental needs and requisition equipment or materials for installation and repairs. Ensure these requirements stay within the Department's annual budget allotment and meet purchasing guidelines.
* Calculate costs of materials and labor on in-house projects and track costs during projects to prevent overspending.
* Implement construction method improvements based on consultations with supervisory and engineering staff as well as inspectors and material, tool, and equipment suppliers.
* Inspect County facilities on a regular basis as a preventative maintenance measure and report concerns to the DOF. Assist with developing maintenance and repair plans for each facility.
* Appropriate department tools and supplies to maintain County facilities in a timely basis and certify proper inventory and accountability measures are in place and enforced.
* Be knowledgeable about the following codes or standards: SDS, ADA, and safety (OSHA).
* Ensure normal work, overtime work, and night security are scheduled to accommodate the needs of the County and the Department.
* Work with DOF to plan, direct, and coordinate projects with consultants, architects, engineers, and other County personnel. Make progress observations for all construction and renovation work.
* Oversee employee integration into organization and address employee performance in an appropriate and effective manner.
* Recommend training sources to provide continuing education for Department personnel.
* Notify and coordinate with County Departments on any scheduled shutdown of major equipment or systems that might affect County business.
* Inventory warehouse and storage areas to determine availability of supplies. Ensure normal and emergency requisitions are issued to maintain adequate stock levels and prevent untimely shortages.
* Inspect Department rolling stock for serviceability as well as damage and evidence of abuse. Manage the Department fleet. Recommend replacements and additions.
SUPERVISORY RESPONSIBILITIES: Supervise staff, including assigning and reviewing work, conducting performance reviews, making personnel recommendations, and handling write-ups and personnel problems.
QUALIFICATION REQUIREMENTS: Bachelor's degree in Engineering, Engineering Technology, Architecture, Construction Management or Facilities Management is preferable or graduation from trade school in one of the following disciplines: carpentry, plumbing, electrical, HVAC/R. A minimum of 10 years prior experience supervising and/or managing all phases of construction and renovation of commercial or government facilities.
KNOWLEDGE, SKILLS, AND ABILITIES: Organize and prioritize tasks to be assigned and completed; read drawings and specifications for construction projects; computer use including AutoCAD and/or Revit software, Excel spreadsheets, and construction documentation software; supervise the maintenance and care of various properties, supervise work of others, recognizing problems and recommending solutions. General to journeyman knowledge of renovation/construction techniques and practices to include all phase of rough and finish metal, wood, concrete construction, rough and finish plumbing, electrical power distribution and installation, HVAC, cabinetmaking and finishing, roofs, interior finishes, and exterior envelope.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to sit and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee must frequently bend, stoop, squat, lie down and walk. The employee must frequently lift and/or move objects weighing up to 20 pounds, such as tools and equipment, and must occasionally lift and/or move objects weighing up to 100 pounds. Specific vision abilities required by this job include vision, distance vision, peripheral vision, and ability to focus. Employee will be required to work in small areas, office buildings, and warehouses with standard incandescent and fluorescent lighting, to handle and properly dispose of hazardous chemicals, and work in areas of loud noise.
DISCLAIMER: The above description reflects the details considered necessary to describe the standard functions of this position and should not be constructed as a thorough description of all work requirements. The characteristics of the work environment described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Employment Employer: Lubbock County will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
$58k-73k yearly est. 6d ago
Assistant Director, Housekeeping and Laundry
Sh Hotels 4.1
Princeville, HI jobs
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
At SH Hotels & Resorts, good-natured service means doing whatever it takes to keep our guests happy and that's what our Housekeeping team focuses on every minute, whether it's adjusting a hallway area rug so it's just right, or leaving a bedroom in such beautiful condition that guests can't help but put their feet up and stay awhile, surrounded by a sense of beauty and calm. We're currently seeking a AssistantDirector of Housekeeping to lead our Housekeeping team , a natural people person with an analytical mind, who can do everything from streamline a bumpy process to stock a supply cart.
The AssistantDirector of Housekeeping and Laundry is a natural at identifying challenges, makes reasonable and insightful assumptions, and motivates everyone on the team by showing them the rewards of providing outstanding service.
Inside tip: Leading by example may lead you to incredible growth opportunities.
PRINCIPLE DUTIES AND RESPONSIBILITIES
Leadership & Strategy Support
* Partner with the Director of Housekeeping to develop, communicate, and execute departmental strategies aligned with property and brand objectives.
* Support departmental goal setting and assist in holding housekeeping leadership accountable for performance outcomes.
* Act as the Director's delegate in their absence, ensuring continuity of operations and leadership presence.
Laundry Operations Support
* Support the Director of Housekeeping & Laundry Services in the oversight of Laundry operations, including in-house and/or outsourced laundry services.
* Assist with monitoring linen and uniform availability to support daily operational needs across guestrooms, public areas, and team member programs.
* Help track linen inventory levels and par requirements; report variances, loss, or quality issues to the Director.
* Support laundry production planning to ensure timely turnaround of linens and uniforms.
* Assist with monitoring laundry quality standards, including cleanliness, presentation, and proper handling of linens and uniforms.
* Partner with Laundry Leadership, Engineering, and housekeeping teams to support safe equipment operation and timely resolution of operational issues.
* Gain working knowledge of laundry systems, workflows, and vendor processes to ensure operational continuity in the Director's absence.
* Support sustainability initiatives related to laundry operations, including water, energy, and chemical usage awareness.
Operational Oversight
* Oversee daily housekeeping operations, ensuring compliance with all policies, procedures, and brand standards.
* Support and actively participate in a comprehensive inspection program for guestrooms, public areas, and back-of-house spaces; conduct daily inspections.
* Coordinate with the Front Desk to ensure accurate and timely communication of room status, priorities, and guest needs.
Financial & Labor Management
* Assist in the development and management of the housekeeping budget.
* Monitor labor productivity, payroll accuracy, and expense control; support explanations of financial performance during labor and budget review meetings.
* Ensure accurate and timely processing of departmental payroll.
* Monitor inventory levels and maintain pars for supplies, equipment, and uniforms to support operational needs.
Financial & Labor Management
* Assist in the development and management of the housekeeping budget.
* Monitor labor productivity, payroll accuracy, and expense control; support explanations of financial performance during labor and budget review meetings.
* Ensure accurate and timely processing of departmental payroll.
* Monitor inventory levels and maintain pars for supplies, equipment, and uniforms to support operational needs.
Team Leadership & Development
* Supervise Housekeeping Managers and team members, providing guidance, coaching, and performance feedback.
* Support recruitment, onboarding, training, and development of housekeeping team members and leaders.
* Observe service behaviors and reinforce service standards through real-time feedback and coaching.
* Promote a culture of recognition by celebrating achievements and supporting formal and informal recognition programs.
* Foster open communication and employee engagement through an open-door approach and responsiveness to team member concerns.
* Ensure disciplinary actions and documentation are administered fairly, consistently, and in accordance with company policies.
Training & Standards Development
* Support the development, delivery, and ongoing evaluation of housekeeping training programs, including onboarding, brand standards, safety, and service excellence.
* Ensure all Housekeeping team members are properly trained on standard operating procedures, equipment use, chemical handling, and workplace safety.
* Partner with the Director of Housekeeping & Laundry Services to maintain training materials, job aids, and standard operating procedures.
* Conduct regular refresher training and performance-based retraining as needed to address service gaps or operational changes.
* Support cross-training initiatives to increase operational flexibility and career development opportunities.
* Monitor training compliance and completion, ensuring alignment with brand, legal, and safety requirements.
Guest Satisfaction & Service Recovery
* Respond to and resolve guest complaints and service issues in a timely and professional manner.
* Participate in the development and execution of corrective action plans to improve guest satisfaction and service performance.
* Support initiatives that enhance guest engagement, loyalty, and repeat business
Communication & Collaboration
* Participate in daily rallies, departmental meetings, divisional meetings, and hotel leadership meetings as required.
* Communicate how departmental performance impacts overall operational and financial goals.
* Build collaborative relationships with internal partners and external vendors to support operational success.
Brand & Culture Leadership
* Lead by example in embodying the 1 Hotels Vision, Mission, Compass, and Brand Pillars.
* Deliver Good-Natured Service and reinforce brand culture through daily leadership behaviors.
* Contribute to building an inclusive, respectful, and high-performing team environment.
Reporting Relationships
* Reports To: Director of Housekeeping & Laundry Services
* Direct Oversight: Housekeeping Managers and Housekeeping team members
QUALIFICATIONS & SKILLS
Required
* High school diploma or GED required; minimum of 2 years of experience in a comparable leadership role or an equivalent combination of education and experience.
* Strong working knowledge of housekeeping operations, including inspections, labor management, inventory, and guest service.
* Demonstrated leadership ability in a fast-paced hospitality environment.
* Proven ability to prioritize multiple operational demands effectively.
* Strong interpersonal, communication, and team leadership skills.
* Familiarity with housekeeping systems, payroll processes, budgeting tools, and spreadsheets.
* Strong problem-solving and decision-making abilities.
* Professional appearance and demeanor aligned with the 1 Hotel brand and culture.
* Flexibility to meet the demands of a 24-hour operation.
Preferred
* Prior experience in a luxury hotel or lifestyle hospitality brand, specifically within Housekeeping.
* Fluency in a second language in addition to English.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
$105,000-$120,000 annually + incentive bonus
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
$37k-46k yearly est. 2d ago
Assistant Director - Remi
The People Concern 3.7
Los Angeles, CA jobs
Title: AssistantDirector, Project-based Housing Reports to: Director, Project-based Housing, SPA 6Supervises: Program Managers Status: Full-time, Exempt (Salary), ManagementLocation: The Remi, 1216 Nadeau St., Los Angeles, CA 90001 (100% on-site) Schedule: Monday-Friday, 8:00am-4:30pm
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
SUMMARY:
The AssistantDirector of Project-based Housing will support the Director of Project-based Housing in overseeing designated Project-based Housing sites, employees, and clients throughout Los Angeles County.
ESSENTIAL DUTIES and RESPONSIBILITIES:
1. Develop effective, trusting relationships with clients using a client-centered approach that includes motivational interviewing and harm reduction.
2. Provide clinical consultation to staff working with complex clinical situations and suggest appropriate clinical interventions.
3. Daily coordination and oversight of program operations and program activities.
4. Provide clinical supervision to staff working towards licensure.
5. Provide leadership to staff to ensure integration of client care with Property Management and Developer for all Project-based Housing sites.
6. Work with Brilliant Corners, HACLA, and LACDA to address policy or client related advocacy.
7. Develop awareness of funder expectations and respond to funders with appropriate communication and coordination of services.
8. Assist Program Management staff in recruitment, selection, training, supervision, and evaluation of direct service staff.
9. In partnership with the Director of Project-based Housing, provide leadership and supervision to housing department Project-based Housing Program Managers.
10. Ensure that data is being entered into the DHS database (CHAMP) and LAHSA database (HMIS) in a timely manner. Ensure data accuracy for reporting requirements' outcomes.
11. Monitor that staff are providing appropriate level of service and that progress notes are being completed in a timely manner.
12. Organize documentation for housing applications (HACoLA, HACLA and Brilliant Corners).
13. Ensure intake and psychosocial assessment are completed for all referrals within timeline listed in DHS ICMS work order.
14. Monitor that goal plans are being updated quarterly.
15. Participate in and support leadership of case conference, staff meetings, trainings, and retreats.
16. Maintain client confidentiality at all times and ensure to follow agency, state and HIPAA laws.
17. Provide direct support with client crisis intervention including writing 51/50 applications, when appropriate.
18. Follow up on client grievances working towards appropriate resolution for clients and staff.
19. Attend Quality Assurance meetings.
20. Provide death and dying debriefing with staff, when directed.
21. Ensure adherence to policies and procedures.
QUALIFICATIONS:
1. Masters' degree in mental health field (Social Work, MFT, or Psychology).
2. Active clinical License and good standing with California Board of Behavioral Sciences for over 2 years.
3. Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders.
4. At least 2 years of management/supervisory experience preferred.
5. Able to work in a high tolerance Harm Reduction model with Members who have multiple barriers.
6. Extensive knowledge of local and federal government benefits and entitlements.
7. Highly detail oriented with excellent time management, organizational, written, verbal, and cross-cultural communication skills.
8. Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs.
9. Strong interpersonal, collaboration, and team building skills.
10. Ability to work as part of a multidisciplinary team.
11. Passion for working with the population served.
WORK ENVIRONMENT:
1. On occasion walk or drive to different local sites
2. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
3. Field (may need to travel) and indoor office environment
4. Will necessitate working in busy and loud environments
5. Will be exposed to elements like cold, heat, dust, noise, and odor
6. May need to bend, stoop, twist, and sit throughout the day
$45k-58k yearly est. 8d ago
Assistant Director of Rooms
Sh Hotels 4.1
South Beach, FL jobs
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Our hotel leadership teams are at the very roots of our success. They are accountable to everyone that visits our hotel - team members and guests alike, ensuring every individual endures a remarkable experience the moment they walk into our hotels. Our leaders are friendly and approachable and provide continuous guidance to their teams which is apparent from the infectious energy we feel throughout the hotel. They manage the daily and lead by example, seizing every opportunity to leave things better than they already were.
We are currently in search of a seasoned, insightful, and innovative AssistantDirector of Rooms-a thought leader with a gift for service and an instinct for leadership, whose most important roles are to ensure the excellence of the entire guest experience, and our mission and the brand's operational and financial outcomes are exceeded.
The AssistantDirector of Rooms will play a quintessential role in the hotels success as a thought leader who can -and will- impact change and bring the ethos to life.
About you...
Minimum of 6 years of related work experience in an upscale or luxury hotel environment.
Advanced knowledge of front office operations
A strong leader with a proven track record in guest and team member engagement and financial performance.
Excels at communication, both verbal and written
Is flexible and willing to meet the demands of a 24-hour operation
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
$42k-70k yearly est. 60d+ ago
BOH Director
Chick-Fil-A 4.4
Assistant director job at Chick-fil-A
Job Title: Front of House Director Company: Chick-fil-A Reports To: Executive Director Mission To create an exceptional guest experience by leading and developing the front-of-house team, ensuring operational excellence, and fostering a service-driven, values-aligned culture that reflects the Chick-fil-A standard.
Outcomes
* Achieve and maintain Top 20% in all key CEMs by the end of 2027.
* Maintain Speed of Service (SOS) under 3:30 on average within the first year.
* Lead and coach a team that delivers consistent order accuracy and guest satisfaction, as reflected in CEM feedback.
* Maintain a fully staffed, high-performing FOH team with a strong bench of Team Leaders and Trainers.
* Train all FOH team members on guest service standards within their first 30 days.
* Ensure 100% QIV and >95% Smart Shop compliance for FOH-specific areas.
* Deliver a minimum 30% CFA One sales mix by engaging guests with digital tools and upselling strategies.
* Conduct biannual evaluations for all FOH team members, with clear feedback and documented development plans.
Competencies
* Behavioral Fit
* Enthusiasm
* Communication and active listening
* Guest-first mindset
* Planning and efficiency
* Conflict resolution
* Follow-through
* Adaptability and poise under pressure
* Ability to train and develop others
* Cultural Fit
* Warm and welcoming
* Purpose-driven and guest-focused
* Grace-filled leader who holds high standards
* Generous with feedback and encouragement
* Consistent and composed
* Encourages unity and celebrates others
Married to the Mission: Grow People, Grow Business, but dating the Methods.
Vision: To provide Excellence through Hospitality to help our community Grow.
Values: Excellence, Hospitality, Growth
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.