Director jobs at Chick-fil-A - 27 jobs

is intended for the Marysville location, but training would take place in Hilliard. * Role Objective: The Operations Director's key objective is driving operational excellence to ensure guest experience fundamentals are consistently achieved. The role and responsibility of the Operations Director is to set the operational pace of the restaurant through engaging team members and leaders in the mission. They are expected to leverage the systems and resources necessary to monitor effectiveness of operational areas and the business as a whole. If systems are not readily available, they are expected to create & adjust restaurant-specific systems to drive results in both the guest experience and financial stewardship areas. Mission: Win moments to change lives. Values: * We give our best. * We find joy in our work. * We take care of each other. * We represent the brand. * We continuously improve. Deliverables: 1. Plan, develop/adapt, and monitor all operations systems to achieve missional fulfillment 2. Build & Develop second tier leadership in restaurant, developing top talent within the existing team 3. Maintain and control all financial aspects of the restaurant to ensure profitability and budgeting goals; drives financial stewardship & key re-investment opportunities 4. Drive Food Safety culture in conjunction with the FOH and BOH Managers to maintain ELITE status for the restaurant 5. Monitor & track status of yearly shared goals, owning the strategy & resources to hit targets for the following a. Overall Satisfaction score of Top 20% b. Winning Hearts CEM Metrics meet or exceed goals c. Ensure a sub 2.0 IPO d. Labor Productivity Goals Summary of Expectations: ● Represent the Operator well through professionalism, integrity and hard work ● Proactively develop, monitor, and execute systems daily to ensure guest experience is REMARKable & following Winning Hearts Everyday Focus Areas ● Willingness & ability to serve team members and guests in any capacity needed to serve ● Working with all operational teams to: Set & achieve specific team goals Foster team growth and skill development Cultivate learning, improvement and accountability Create a culture of learning & demanding of excellence ● Verify all areas of restaurant are meeting their goals and are procedurally tight ● Verify your FOH and BOH teams and leaders are scheduling monthly deep cleaning sessions for their areas of the business ● Prepare for and meet regularly with the Executive Director (weekly at minimum) and other Senior Leaders ● Perform daily huddles and/or oversee the consistent execution of huddles through leaders ● Coach and teach leaders to ensure they have the capacity to meet expectations ● Respond to urgent situations and be available to lend support ● Create an environment of hustle ● Perform or oversee the following LENS feedback systems: eRQA daily SAFE critical daily CEM Winning Hearts Trend weekly breakdown ● Coach, evaluate, and provide encouragement and accountability for teams as well as other members of the director team ● Work in conjunction with the Talent Director to certify trainers and ensure operational efficiency of team members ● Ensure uniform compliance, unit security & safety compliance of restaurant ● Use play books and checklists to complete daily tasks on a consistent basis ● Use and develop systems for shift leadership to promote consistency and Operational Excellence ● Implement innovations that will aid in improving operational excellence ● Coach, evaluate, and provide accountability for team leaders in regards to operational results ● Align daily practices of all areas of the business so they work together to provide a great Chick-fil-A experience for the team and guest ● Keep all FCR line items in budget ● Makes good decisions in a timely manner based upon a mixture of analysis, wisdom, experience, and judgment ● Adopts formal methodologies and processes for key store decisions ● Provides challenging and stretching tasks or assignments designed to grow leaders ● Initiates and serves as lead on new operational projects to ensure adequate resourcing ● Constantly monitors and maintains quality and productivity of FOH + BOH areas ● Works in a systematic and methodical way, allowing for efficient & effective pass-off of delegated tasks ● Demonstrates positive attitude and confidence, leading team morale ● Pursues everything with energy, drive, and a need to see all projects to full completion ● Seeks informal and formal feedback and leverages information to grow and develop ● Can quickly sense what will help or hinder accomplishing a goal + eliminates roadblocks ● Seeks out the input of area leaders to identify organizational opportunities in which to effectively prioritize ● Creates focus by setting priorities with the team & provides guidance and follow-up ● Gains influence of fellow team members through consistent display of high character ● Displays administrative abilities in keeping up-to-date data in all systems they oversee Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Welcome to Whataburger Careers! This position is a tactical and strategic business partner directly responsible for execution and management of overall business plans and goals related to field-level franchise operation services and the ventures program. Leads and supports business franchise partners toward achieving the overall strategic objective of properly administered products and services by developing people and procedures to protect and maintain the Company's core values across the Whataburger system. Influences their teams to effectively utilize systems that achieve results through and with people. Functions as a corporate link by supporting all internal and external relationships to identify, implement, and sustain consistent improvement in operational effectiveness and customer satisfaction. Total Rewards: Competitive Weekly Pay Bonus Program with 250% Upside Potential Performance for Pay Program - Eligibility to Receive a Pay Increase Once a Year, Based on Performance Opportunities for Career Development and Growth Healthcare and Life Insurance Benefits Paid Time Off - 5 Weeks on Day 1 Flex Weeks - Remote Work Arrangement Paid Corporate Holidays 401(k) Savings Plan with a Competitive Company Match Paid Parental Leave - Subject to Eligibility Requirements Short-Term Disability Long-Term Disability Scholarship Program - You and Your Dependents are Eligible! Whataburger Family Foundation (Hardship Grant Assistance) Discounted Meals For You and a Guest Wireless Service Discounts Computer & Software Discounts Fitness / Gym Discounts Awards and Recognition For All You Do Retirement Celebration Program Responsibilities: Initiates and sets the standards around a common vision, realistic expectations, and celebrating successes. Ensures franchisees are meeting or exceeding Brand Standard expectations as outlined in the operations manuals. Participates in strategic and tactical planning by gaining support from each department as it pertains to the business. Plans, develops, evaluates, and implements projects and work efforts to meet operational and organizational goals. Serves as a franchise representative on project teams and special teams to study and improve new or existing processes. Develops partnerships and relationships with senior management, support teams, and franchise leaders to develop goals and performance plans that will support the financial objectives of the business as well as the Franchisees, Brand Business Consultants, and Franchise Support Managers. Partners with Franchise leadership to build, develop, and manage a Franchise Operations team capable of creating and carrying out corporate goals, objectives, and strategies. Partners with franchisees to identify new restaurant infrastructure and/or organization development. Conducts analyses of business processes & strategies and makes recommendations for their continued improvement. Develops and interprets accounting reports and other financial reports and tools. Partners with franchisees to operate in accordance with the franchise agreement and other governance. Provides thorough review of the franchise disclosure document, franchise agreement, and other legal documents, and ensures all governance is in alignment with the franchise disclosure document and franchise agreements. Assumes additional responsibilities as assigned. Education: Bachelor's degree or any equivalent combination of educational and work experience required Master's degree preferred Experience: 5+ years' experience, preferably in the restaurant industry, supervising others at various organizational levels, preferably at a regional or higher level 9+ years' experience as project or program director 10+ years' experience as project or program manager of major programs Knowledge, Skills & Abilities: Highly developed interpersonal and relationship building skills, with demonstrated ability to promote a team environment and work effectively with all levels of employees Demonstrated time management and organizational skills Demonstrated general knowledge of working practices, procedures, and techniques Proven ability to prepare and present ideas and recommendations to colleagues, managers, and direct reports with ample notice and preparation. Proficiency in MS Office Word, Excel, Outlook, Power Point, and Visio (as applicable) Proficiency in Workday (as applicable) Advanced ability to communicate, influence, and negotiate decisions while motivating staff Advanced ability to create and implement given strategic direction Ability to work in a team environment Working Conditions/Travel Requirements: Expected to work the necessary time to satisfactorily fulfill job responsibilities Must be able to report to work timely and as required by operational/business needs Must be able to work a full-time schedule and work outside of normal business hours when necessary Must be able to travel occasionally both locally and long distances (including air travel), to worksites, meeting sites, and other locations Must possess a valid driver's license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence 300 Concord Plaza Dr San Antonio TX 78216-6903

Welcome to Whataburger Careers! This position is a tactical and strategic business partner directly responsible for execution and management of overall business plans and goals related to field-level franchise operation services and the ventures program. Leads and supports business franchise partners toward achieving the overall strategic objective of properly administered products and services by developing people and procedures to protect and maintain the Company's core values across the Whataburger system. Influences their teams to effectively utilize systems that achieve results through and with people. Functions as a corporate link by supporting all internal and external relationships to identify, implement, and sustain consistent improvement in operational effectiveness and customer satisfaction. Total Rewards: * Competitive Weekly Pay * Bonus Program with 250% Upside Potential * Performance for Pay Program - Eligibility to Receive a Pay Increase Once a Year, Based on Performance * Opportunities for Career Development and Growth * Healthcare and Life Insurance Benefits * Paid Time Off - 5 Weeks on Day 1 * Flex Weeks - Remote Work Arrangement * Paid Corporate Holidays * 401(k) Savings Plan with a Competitive Company Match * Paid Parental Leave - Subject to Eligibility Requirements * Short-Term Disability * Long-Term Disability * Scholarship Program - You and Your Dependents are Eligible! * Whataburger Family Foundation (Hardship Grant Assistance) * Discounted Meals For You and a Guest * Wireless Service Discounts * Computer & Software Discounts * Fitness / Gym Discounts * Awards and Recognition For All You Do * Retirement Celebration Program Responsibilities: * Initiates and sets the standards around a common vision, realistic expectations, and celebrating successes. Ensures franchisees are meeting or exceeding Brand Standard expectations as outlined in the operations manuals. * Participates in strategic and tactical planning by gaining support from each department as it pertains to the business. * Plans, develops, evaluates, and implements projects and work efforts to meet operational and organizational goals. Serves as a franchise representative on project teams and special teams to study and improve new or existing processes. * Develops partnerships and relationships with senior management, support teams, and franchise leaders to develop goals and performance plans that will support the financial objectives of the business as well as the Franchisees, Brand Business Consultants, and Franchise Support Managers. * Partners with Franchise leadership to build, develop, and manage a Franchise Operations team capable of creating and carrying out corporate goals, objectives, and strategies. * Partners with franchisees to identify new restaurant infrastructure and/or organization development. * Conducts analyses of business processes & strategies and makes recommendations for their continued improvement. * Develops and interprets accounting reports and other financial reports and tools. * Partners with franchisees to operate in accordance with the franchise agreement and other governance. * Provides thorough review of the franchise disclosure document, franchise agreement, and other legal documents, and ensures all governance is in alignment with the franchise disclosure document and franchise agreements. * Assumes additional responsibilities as assigned. Education: * Bachelor's degree or any equivalent combination of educational and work experience required * Master's degree preferred Experience: * 5+ years' experience, preferably in the restaurant industry, supervising others at various organizational levels, preferably at a regional or higher level * 9+ years' experience as project or program director * 10+ years' experience as project or program manager of major programs Knowledge, Skills & Abilities: * Highly developed interpersonal and relationship building skills, with demonstrated ability to promote a team environment and work effectively with all levels of employees * Demonstrated time management and organizational skills * Demonstrated general knowledge of working practices, procedures, and techniques * Proven ability to prepare and present ideas and recommendations to colleagues, managers, and direct reports with ample notice and preparation. * Proficiency in MS Office Word, Excel, Outlook, Power Point, and Visio (as applicable) * Proficiency in Workday (as applicable) * Advanced ability to communicate, influence, and negotiate decisions while motivating staff * Advanced ability to create and implement given strategic direction * Ability to work in a team environment Working Conditions/Travel Requirements: * Expected to work the necessary time to satisfactorily fulfill job responsibilities * Must be able to report to work timely and as required by operational/business needs * Must be able to work a full-time schedule and work outside of normal business hours when necessary * Must be able to travel occasionally both locally and long distances (including air travel), to worksites, meeting sites, and other locations * Must possess a valid driver's license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence 300 Concord Plaza Dr San Antonio TX 78216-6903

This position will exemplify Our Purpose, Vision, and Guiding Principles. Provides strategic/tactical leadership in the development/implementation of programs, policies, procedures and initiatives in the areas of food safety, quality, regulatory compliance, environmental health & safety. Responsible for mentoring company/franchisees in the areas of vendor reviews, product module reviews, minimizing financial losses related to accidents and injuries. Identify opportunities to improve operational performance, minimize liabilities, ensure compliance with food safety & environmental legislation while protecting our most asset, our Denny's name and people. Essential Functions (Key Responsibilities) Provide strategic guidance on safety procedures and policies. Ensure validation compliance to all safety programs and development of a true safety and compliance culture. Train and educate on all safety programs, discuss all Area/Regional results and performance trends. Meeting with and counseling franchisees/company leaders and reporting. Create a positive, competitive atmosphere to change behaviors and improve results. Provide appropriate operational support/follow-up to ensure opportunities for improvement are identified and corrected. Work with outside agencies (e.g., federal, state and local law enforcement, etc.) as necessary. The individual will be a liaison working with Franchisees/Company Field Leaders, Learning & Development, Operations Excellence, and with other teammates to develop and implement E-Learning in Food Safety & Safety Modules/Programs. Advise company/franchise Operations regarding monitoring/maintaining programs for compliance with state, federal and OSHA requirements. Counsel Franchisees/company leaders to work with Risk Management, Operations and Health Departments regarding communicable diseases, outbreaks, and local/state protocols. Coach, teach and support leaders on all levels regarding brand standards, regulatory rules/regulations, safety and operating procedures. Develop key escalation processes related to trending of hotline calls/complaints (products, equipment, regulatory & OSHA requirements) and requests from the field. Follow up and gather information/data on calls from Operations, 3rd party auditing vendors, health departments, guests and work as a liaison, to ensure brand Food Safety/HACCP standards are met in all restaurants. Attain information/facts needed regarding allegations of foodborne illnesses, safety, issues/trends in restaurants and follow-up with Franchisees/Company Operations as appropriate. Advise all investigations and resolutions comply with applicable federal, state and local laws, as well as company policies. Investigate and assist with administrative hearings & fines related to restaurant. Work with Operations and an appropriate vendor regarding reported pest activity via 3rd party audit, Guest Complaints, and Health Inspections. Oversee the compliance of Cook's/Server's (Food Chart and Quick Reference) guides sent to the restaurants. Oversee the compliance of key areas of the business such as Cook and Server Prep/Pull Charts, Manager Logbook and Walk Through/Temperature Book annually, review with OBAC/Franchisees/Company Leaders. Develop guidelines for Brand Standards/HACCP manual, Menu HACCP for all new products. Support Core Menu updates/changes, Module resources, recipe cards and assist with Product Development for food safety and brand standards compliance. Develop/Revise Food Safety Audit form and Food Safety Resource Guide for traditional and non-traditional restaurants. Counsel franchisees in completing the food safety section of plan reviews for permitting purposes. Contact for Restaurant Food Safety & EHS. Actively participate on Operational BAC committees. Implement the current FDA Food Code to meet or exceed Denny's Brand Standards. Collaborate with cross functional departments to ensure food safety, cleanliness, environmental health & safety and brand standards are in place that meet or exceed regulatory rules and regulations. Analyze behaviors and trends in company restaurants and develop strategies for execution and improvement. Attend area/regional meetings to share up-to-date information, trend reporting, results and delineate corrective actions needed as a team for improvements. Teach/coach/update field leaders (DMs/FBCs/RDFOs) through communications addressing actions with solutions. Other duties as assigned Education and Experience Requirements Education: Bachelor's degree in food science, microbiology or a related field. Master's degree preferred. Food Safety Certified Manager certification. Instructor/Proctor status preferred. Certified Professional Food Safety (CP-FS) preferred. Experience: Minimum experience 10 years' experience within food safety, minimally 5 years supporting/overseeing restaurant food safety programs Experience with OSHA issues Previous franchise operations support experience a plus. Minimum 5+ years managing salaried individuals Required Knowledge and Skills Ability to communicate and interact effectively with restaurant personnel/field leaders/regulatory inspectors/supervisors/state directors. Proven management experience and leadership skills. Ability to handle/manage rapidly changing priorities in a changing environment with a sense of urgency. Excellent planning/organizational skills with the ability to work independently. Results oriented leader that possesses strong influencing skills and proven ability to overcome objections and communicate complex/controversial decisions. Strategic thinking and agility: Ability to develop long term plans and outlooks to meet business needs and demands while also challenging status quo Stakeholder management: Ability to work with key operation leaders and executive leaders to drive FSQA strategic priorities Creative and business mindset: Able to drive business results outside of FSQA by adding value to profit generating activities Job Travel: minimum 50-75% mostly domestic Location: Remote should be close to large airport, if possible, in the eastern or central time zone (ATL, CLT, DFW, ORD, MCO, DTW etc.) The typical pay range for this role is: Minimum:$128,000.00 - Maximum:$176,000.00 Please note that this range represents the pay range for all positions in the job grade within which the position falls. This job posting is not a promise of any specific pay for any specific employee as the actual pay will take into account a range of factors, including location and experience. Denny's, Inc. is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law. Applicants requiring reasonable accommodation for any part of the application process should contact ************. PLEASE DO NOT CONTACT THIS NUMBER TO CHECK THE STATUS OF YOUR APPLICATION. Denny's, Inc. participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact the DHS at ************ or dhs.gov/e-verify. Please note that we do not use this information to pre-screen job applicants.

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! Overview: Leads the development and execution of business/consumer intelligence capabilities for The Wendy's Company. This role focuses on leveraging information - consumer, competitive, and industry - to drive actionable insights that optimize business performance and strategic decision-making. Influence spans the entirety of the Wendy's system - from SLT, to BOD, to Franchisees, to Suppliers, to agency partners, to internal partners (MLT, Investor Relations, etc.). This is a high-visibility, high-impact role in defining where we are as a brand/business, where we want to go, and how we can get there. Responsibilities Business Intelligence Strategy & Execution (the “what”) Guide marketplace and competitive intelligence via the ongoing monitoring of macro trends, category dynamics, and shifting consumer behaviors to identify opportunities and threats. Develop and maintain enterprise-wide platforms, dashboards, and reporting tools to enable both strategic and real-time decision-making. Integrate disparate data sources -- internal (POS, first-party) and external (Circana, brand health, SMG, credit card) -- into a unified intelligence ecosystem that contextualizes Wendy's performance and identifies opportunities for growth. Consumer Perceptions & Behavior (the “why”) Oversee all research to track and optimize the strength of the Wendy's brand relative to key competitors (brand health tracking, competitive creative/media activity, etc.). Provide analytics and thought-leadership related to consumer segmentation frameworks - behavioral, attitudinal, demographic - and how each should be used to guide decision-making. Organizational Leadership Inspire, develop, and lead a team of Insights professionals. Manage financial and human resources to maximize quality and impact. Foster a culture of curiosity, rigor, innovation, and continuous improvement Serve on Insights & Innovation leadership team. Partner with senior leaders in Brand, Finance, and Operations (along w/ key external partners) to ensure clarity of “what”, “so what”, and “now what” implications. Drive supplier strategy, roster management, and RFP processes across the majority of the Insights/Analytics annual budget. Minimum Wage USD $154,000.00/Yr. Maximum Wage USD $277,000.00/Yr. Qualifications Bachelors Degree in Marketing, Analytics, Finance, or related field is required; MBA preferred. 10+ years in consumer insights and/or business intelligence. Strong communication, presentation, and stakeholder management skills. Strong people-management background. Creative thinker with ability to achieve results in a dynamic environment. Expected Work Location (In Office): It is expected that you will primarily perform work at the Wendy's Restaurant Support Center (1 Dave Thomas Blvd, Dublin, OH 43017), as designated by the Company. You are required to work in the office at least 4 days a week. Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 25% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, *********************** NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! Overview: Leads Insights/Analytics in support of Wendy's consumer-facing offerings: Menu strategy, innovation pipeline, and value/promotional offerings. Directs development and execution of initiatives, leveraging consumer insights, sensory research, and forecasting tools to deliver craveable, operationally feasible products. Oversees research processes, toolkit development, and capability building to ensure data-driven decisions that optimize menu performance and align with brand positioning. Responsibilities Menu and Innovation Insights Guide consumer strategy for menu and promotional activities, including innovation pipeline, core menu optimization, and partnerships/collaborations. Lead end-to-end research processes with standardized testing protocols (stimuli, questionnaires, success criteria, regionality), sequencing (ideation, naming, concept, positioning, sensory), and reporting (templates, metrics, benchmarks). Toolkit Optimization Evolve current suite of research tools to enable greater agility, impact, and measurement. Establish always-on qualitative research and data democratization (dashboards, self-serve tools, training). Build and operationalize knowledge-management systems. Develop pillar forecasting and partnership evaluation capabilities. Organizational Leadership Inspire, develop, and lead a team of Insights professionals. Manage financial and human resources to maximize quality and impact. Foster a culture of curiosity, rigor, innovation, and continuous improvement Serve on Insights & Innovation leadership team. Partner with senior leaders in Brand, R&D, Finance, and Operations to ensure innovation aligns with consumer needs and operational feasibility. Drive supplier strategy, roster management, and RFP processes. Minimum Wage USD $154,000.00/Yr. Maximum Wage USD $277,000.00/Yr. Qualifications Bachelors Degree in Marketing, Analytics, Finance, or related field is required; MBA preferred. 10+ years in consumer insights and/or business intelligence. Strong communication, presentation, and stakeholder management skills. Strong people-management background. Creative thinker with ability to achieve results in a dynamic environment. Expected Work Location (In Office): It is expected that you will primarily perform work at the Wendy's Restaurant Support Center (1 Dave Thomas Blvd, Dublin, OH 43017), as designated by the Company. You are required to work in the office at least 4 days a week. Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 25% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, *********************** NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.

Why Wendy's When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! Overview: Leads the development and execution of business/consumer intelligence capabilities for The Wendy's Company. This role focuses on leveraging information - consumer, competitive, and industry - to drive actionable insights that optimize business performance and strategic decision-making. Influence spans the entirety of the Wendy's system - from SLT, to BOD, to Franchisees, to Suppliers, to agency partners, to internal partners (MLT, Investor Relations, etc.). This is a high-visibility, high-impact role in defining where we are as a brand/business, where we want to go, and how we can get there. Responsibilities Business Intelligence Strategy & Execution (the "what") * Guide marketplace and competitive intelligence via the ongoing monitoring of macro trends, category dynamics, and shifting consumer behaviors to identify opportunities and threats. * Develop and maintain enterprise-wide platforms, dashboards, and reporting tools to enable both strategic and real-time decision-making. * Integrate disparate data sources -- internal (POS, first-party) and external (Circana, brand health, SMG, credit card) -- into a unified intelligence ecosystem that contextualizes Wendy's performance and identifies opportunities for growth. Consumer Perceptions & Behavior (the "why") * Oversee all research to track and optimize the strength of the Wendy's brand relative to key competitors (brand health tracking, competitive creative/media activity, etc.). * Provide analytics and thought-leadership related to consumer segmentation frameworks - behavioral, attitudinal, demographic - and how each should be used to guide decision-making. Organizational Leadership * Inspire, develop, and lead a team of Insights professionals. Manage financial and human resources to maximize quality and impact. Foster a culture of curiosity, rigor, innovation, and continuous improvement * Serve on Insights & Innovation leadership team. * Partner with senior leaders in Brand, Finance, and Operations (along w/ key external partners) to ensure clarity of "what", "so what", and "now what" implications. * Drive supplier strategy, roster management, and RFP processes across the majority of the Insights/Analytics annual budget. What we expect from you * Bachelors Degree in Marketing, Analytics, Finance, or related field is required; MBA preferred. * 10+ years in consumer insights and/or business intelligence. * Strong communication, presentation, and stakeholder management skills. * Strong people-management background. * Creative thinker with ability to achieve results in a dynamic environment. Expected Work Location (In Office): It is expected that you will primarily perform work at the Wendy's Restaurant Support Center (1 Dave Thomas Blvd, Dublin, OH 43017), as designated by the Company. You are required to work in the office at least 4 days a week. Wendy's was built on the premise, "Quality is our Recipe," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 25% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, *********************** NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws. Education: Bachelor's Degree Travel: 10% Pay Range: $154,000.00 - $277,000.00 Annually Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

Why Wendy's When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! Overview: Leads Insights/Analytics in support of Wendy's consumer-facing offerings: Menu strategy, innovation pipeline, and value/promotional offerings. Directs development and execution of initiatives, leveraging consumer insights, sensory research, and forecasting tools to deliver craveable, operationally feasible products. Oversees research processes, toolkit development, and capability building to ensure data-driven decisions that optimize menu performance and align with brand positioning. Responsibilities Menu and Innovation Insights * Guide consumer strategy for menu and promotional activities, including innovation pipeline, core menu optimization, and partnerships/collaborations. * Lead end-to-end research processes with standardized testing protocols (stimuli, questionnaires, success criteria, regionality), sequencing (ideation, naming, concept, positioning, sensory), and reporting (templates, metrics, benchmarks). Toolkit Optimization * Evolve current suite of research tools to enable greater agility, impact, and measurement. * Establish always-on qualitative research and data democratization (dashboards, self-serve tools, training). * Build and operationalize knowledge-management systems. * Develop pillar forecasting and partnership evaluation capabilities. Organizational Leadership * Inspire, develop, and lead a team of Insights professionals. Manage financial and human resources to maximize quality and impact. Foster a culture of curiosity, rigor, innovation, and continuous improvement * Serve on Insights & Innovation leadership team. * Partner with senior leaders in Brand, R&D, Finance, and Operations to ensure innovation aligns with consumer needs and operational feasibility. * Drive supplier strategy, roster management, and RFP processes. What we expect from you * Bachelors Degree in Marketing, Analytics, Finance, or related field is required; MBA preferred. * 10+ years in consumer insights and/or business intelligence. * Strong communication, presentation, and stakeholder management skills. * Strong people-management background. * Creative thinker with ability to achieve results in a dynamic environment. Expected Work Location (In Office): It is expected that you will primarily perform work at the Wendy's Restaurant Support Center (1 Dave Thomas Blvd, Dublin, OH 43017), as designated by the Company. You are required to work in the office at least 4 days a week. Wendy's was built on the premise, "Quality is our Recipe," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 25% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, *********************** NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws. Education: Bachelor's Degree Travel: 10% Pay Range: $154,000.00 - $277,000.00 Annually Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

Build a Bigger, Better, Bolder Future Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact. Your Mission: In this role, you will perform as a business consultant to franchisees in assigned international markets. You will maintain an ongoing liaison between Little Caesars and franchisees to provide tools, counsel and advise either directly or through functional experts, to franchisees in all aspects of their business and store operations, including: food and labor cost control; expense control; overall financial analysis; safety and sanitation; product quality control; training; customer relations; marketing; development; and supply chain. Successful execution of the job's responsibilities will be reflected in improving sales trends, increasing franchisee and corporate profitability, acceptable and improving operational execution, franchisee participation in corporate programs and similar demonstrations of overall business improvement and customer service. How You'll Make an Impact: Serve as a liaison between corporate office departments and franchise owners in assigned markets. As such, establish and maintain effective working relationships with home office departments to ensure integration of business functions. Oversee franchise operations in assigned countries. Conduct store and operational evaluations to ensure company standards are consistently met or exceeded. Make recommendations to improve franchise overall success. Oversee re-opening, training, post-opening training and ongoing training programs as needed. Oversee and support franchisees staff during all new store openings. Coordinate development of annual cohesive marketing plan with franchisee and appropriate corporate staff to improve sales trends in each respective country. Oversee the development and implementation of store grand openings and ongoing marketing efforts. Conduct financial business reviews on an annual basis with each franchisee with the assistance of appropriate Finance staff. Travel to and within regions as required to fully understand market dynamics, isolate new development opportunities and assist current franchisees with their specific needs. Monitor and guide overall New Store development process in assigned market(s). Assist the Supply Chain functions (sourcing/purchasing, quality assurance and distribution) in monitoring product availability, quality, consistency and distribution efficiencies. Ensure all out-of-specification issues, in all areas, are resolved promptly. Write timely letters following market visits documenting highlights of operations and other business concerns and utilize an effective process to ensure follow-up and continuity in dealing with issues is addressed. Adhere to the corporate travel policy and effectively plan to travel to achieve goals, while maintaining expenses at budgeted levels. Assist Research and Development (R&D) in developing new products for International markets. Who You Are: Bachelor's degree or equivalent experience in business related field, e.g. Finance, Accounting, Marketing or Legal. Two (2) to four (4) years' experience in a management position or equivalent experience. Excellent verbal and written communication, interpersonal and persuasion skills. Ability to travel extensively inside or outside of the United States. Working knowledge of legal and other issues related to franchising. Demonstrated analytical and problem-solving skills. Demonstrated proficiency with the MS Office Suite (notably MS Word, MS Excel, and MS PowerPoint). Ability to travel away from home up to 75% of the time, usually travelling alone and may work extended workweeks due to distance of working location or other business needs. Where You'll Work: A normal office environment and work in restaurants assisting, training, demonstrating, or advising. #LI-DNI All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Little Caesars Enterprises Inc. Little Caesar Enterprises, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. This company participates in E-Verify. Click on any of the links below to view or print the full poster. E-Verify and Right to Work. PRIVACY POLICY

*****This position is intended for the Marysville location, but training would take place in Hilliard. ***** Role Objective: The Operations Director's key objective is driving operational excellence to ensure guest experience fundamentals are consistently achieved. The role and responsibility of the Operations Director is to set the operational pace of the restaurant through engaging team members and leaders in the mission. They are expected to leverage the systems and resources necessary to monitor effectiveness of operational areas and the business as a whole. If systems are not readily available, they are expected to create & adjust restaurant-specific systems to drive results in both the guest experience and financial stewardship areas. Mission: Win moments to change lives. Values: We give our best. We find joy in our work. We take care of each other. We represent the brand. We continuously improve. Deliverables: 1. Plan, develop/adapt, and monitor all operations systems to achieve missional fulfillment 2. Build & Develop second tier leadership in restaurant, developing top talent within the existing team 3. Maintain and control all financial aspects of the restaurant to ensure profitability and budgeting goals; drives financial stewardship & key re-investment opportunities 4. Drive Food Safety culture in conjunction with the FOH and BOH Managers to maintain ELITE status for the restaurant 5. Monitor & track status of yearly shared goals, owning the strategy & resources to hit targets for the following a. Overall Satisfaction score of Top 20% b. Winning Hearts CEM Metrics meet or exceed goals c. Ensure a sub 2.0 IPO d. Labor Productivity Goals Summary of Expectations: ● Represent the Operator well through professionalism, integrity and hard work ● Proactively develop, monitor, and execute systems daily to ensure guest experience is REMARKable & following Winning Hearts Everyday Focus Areas ● Willingness & ability to serve team members and guests in any capacity needed to serve ● Working with all operational teams to: Set & achieve specific team goals Foster team growth and skill development Cultivate learning, improvement and accountability Create a culture of learning & demanding of excellence ● Verify all areas of restaurant are meeting their goals and are procedurally tight ● Verify your FOH and BOH teams and leaders are scheduling monthly deep cleaning sessions for their areas of the business ● Prepare for and meet regularly with the Executive Director (weekly at minimum) and other Senior Leaders ● Perform daily huddles and/or oversee the consistent execution of huddles through leaders ● Coach and teach leaders to ensure they have the capacity to meet expectations ● Respond to urgent situations and be available to lend support ● Create an environment of hustle ● Perform or oversee the following LENS feedback systems: eRQA daily SAFE critical daily CEM Winning Hearts Trend weekly breakdown ● Coach, evaluate, and provide encouragement and accountability for teams as well as other members of the director team ● Work in conjunction with the Talent Director to certify trainers and ensure operational efficiency of team members ● Ensure uniform compliance, unit security & safety compliance of restaurant ● Use play books and checklists to complete daily tasks on a consistent basis ● Use and develop systems for shift leadership to promote consistency and Operational Excellence ● Implement innovations that will aid in improving operational excellence ● Coach, evaluate, and provide accountability for team leaders in regards to operational results ● Align daily practices of all areas of the business so they work together to provide a great Chick-fil-A experience for the team and guest ● Keep all FCR line items in budget ● Makes good decisions in a timely manner based upon a mixture of analysis, wisdom, experience, and judgment ● Adopts formal methodologies and processes for key store decisions ● Provides challenging and stretching tasks or assignments designed to grow leaders ● Initiates and serves as lead on new operational projects to ensure adequate resourcing ● Constantly monitors and maintains quality and productivity of FOH + BOH areas ● Works in a systematic and methodical way, allowing for efficient & effective pass-off of delegated tasks ● Demonstrates positive attitude and confidence, leading team morale ● Pursues everything with energy, drive, and a need to see all projects to full completion ● Seeks informal and formal feedback and leverages information to grow and develop ● Can quickly sense what will help or hinder accomplishing a goal + eliminates roadblocks ● Seeks out the input of area leaders to identify organizational opportunities in which to effectively prioritize ● Creates focus by setting priorities with the team & provides guidance and follow-up ● Gains influence of fellow team members through consistent display of high character ● Displays administrative abilities in keeping up-to-date data in all systems they oversee Work schedule Weekend availability Monday to Friday Day shift Night shift Holidays 8 hour shift Benefits Health insurance 401(k) matching Employee discount

Chick-fil-A Reynoldsburg is seeking a Director of Operations to lead all operational facets of the restaurant. The Director of Operations will be one of the most centered roles in the restaurant, and this person will have high level responsibilities such as business planning, growth strategies, and directly coaching other leaders. This is an excellent opportunity for an individual who is eager to make an impact and is driven to exceed expectations. This leader will have the ability to influence the restaurant through development of team members/shift leaders, implementation of business processes and systems, and execution of business acumen and strategy. This individual will also have the opportunity to make a lasting impact on guests and the community. We are looking for a self-directed leader with a growth mindset and hunger to take ownership of high-level responsibilities and create a strong vision for Chick-fil-A Reynoldsburg. First, this leader will learn all aspects of Chick-fil-A, so he/she can understand each facet of the business and begin to think strategically for the business. This leader must have high emotional intelligence, the ability to build strong relationships, grit, energy, attention to detail, and a strong passion to see the business succeed. Not only will this leader be joining one of the fastest growing brands in the nation, but he/she will have the opportunity to create and implement strategy for a multi-million-dollar business! POSITION KEY RESPONSIBILITIES The initial 3-6-months will be all hands-on deck as the restaurant opens (90% operations) - assisting in all aspects of the business and then will begin to settle down into a rhythm 10% of Time Spent in: Leadership Meetings Thinking strategically for the business: Checking daily business metrics - is the restaurant on track with projections - making needed adjustments (order accuracy, speed of service, recruiting/retention, food safety, etc) Problem solving, developing new systems Leadership development of self and staff 90% of time spent working in the restaurant in a leadership position, coaching and developing team members and other leaders providing consistent and formal accountability and feedback •Oversee restaurant operations and business strategy Execute and maintain a clean and organized restaurant to promote food safety and minimize waste Own food cost results, labor percentage, productivity, and all customer experiences Communicate consistently, clearly, and kindly Solve problems in the restaurant (staff, equipment breakdowns, etc.) Assess systems and implement new ideas for improvement Execute LEAN in all areas Uphold the Chick-fil-A standards and policies - oversee culture in the restaurant COMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED Bachelor's degree in business preferred Proven track record of Operational Execution - overseeing multiple teams, hitting metrics Restaurant experience preferred Experience developing leaders 1-4+ years of working/leadership experience (business, athletics, clubs, ministry, etc.) Strong time management Detailed-oriented Ambitious Career-oriented Organized High-energy Ability to work in confined spaces Desire to care for others. Strong relationship builder Systems thinker and problem solver Results oriented and able to work in a very fast-paced, high-stress environment Professional in appearance, communication, and actions Passion for people and providing world class service Servant-hearted, respectful, honest, trustworthy, team mentality Ability to motivate others and create structure Willingness and humility to serve others first Strong Communicator (ability to motivate and lead team members) DAY IN THE LIFE/SCHEDULE Monday- Saturday | 45-50 hours/week initially | Sunday and one additional day off each week During the first 30-60 days, this leader will be rotating through all facets of the business to learn alongside, serve and interact with team members. Expect to rotate between opening and closing shifts to meet all team members. Overview: Spend each day thinking for and leading a fast-paced, ever-changing, multi- million-dollar business. You will push team members to be their best while delivering excellent customer service. You will wear multiple hats and have your hand in innovation and strategy, vision, customer service, and goal setting to ensure core restaurant operations are meeting/ exceeding Chick-fil-A's high standards. COMPENSATION/BENEFITS/VACATION Bonus: based off success of the business Paid Time Off (PTO): 0-3 years - 1 hour for every 35 hours worked (80 hours max). 3-5 years - 1 hour for every 20 hours worked (120 hours max). 5-10 years - 1 hour for every 15 hours worked (max 160 hours). Up to 40 hours of unused PTO can carry over. Health, Vision, Dental Benefits: $650 toward a Chick-fil-A plan Food Privileges: Free employee meals while working. 401K Benefits: Match 3.5%. 1-year waiting period. Work schedule Weekend availability Day shift Night shift Overtime Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) matching Paid training

Chick-fil-A Reynoldsburg is seeking a Director of Operations to lead all operational facets of the restaurant. The Director of Operations will be one of the most centered roles in the restaurant, and this person will have high level responsibilities such as business planning, growth strategies, and directly coaching other leaders. This is an excellent opportunity for an individual who is eager to make an impact and is driven to exceed expectations. This leader will have the ability to influence the restaurant through development of team members/shift leaders, implementation of business processes and systems, and execution of business acumen and strategy. This individual will also have the opportunity to make a lasting impact on guests and the community. We are looking for a self-directed leader with a growth mindset and hunger to take ownership of high-level responsibilities and create a strong vision for Chick-fil-A Reynoldsburg. First, this leader will learn all aspects of Chick-fil-A, so he/she can understand each facet of the business and begin to think strategically for the business. This leader must have high emotional intelligence, the ability to build strong relationships, grit, energy, attention to detail, and a strong passion to see the business succeed. Not only will this leader be joining one of the fastest growing brands in the nation, but he/she will have the opportunity to create and implement strategy for a multi-million-dollar business! POSITION KEY RESPONSIBILITIES The initial 3-6-months will be all hands-on deck as the restaurant opens (90% operations) - assisting in all aspects of the business and then will begin to settle down into a rhythm 10% of Time Spent in: Leadership Meetings Thinking strategically for the business: Checking daily business metrics - is the restaurant on track with projections - making needed adjustments (order accuracy, speed of service, recruiting/retention, food safety, etc) Problem solving, developing new systems Leadership development of self and staff 90% of time spent working in the restaurant in a leadership position, coaching and developing team members and other leaders providing consistent and formal accountability and feedback •Oversee restaurant operations and business strategy Execute and maintain a clean and organized restaurant to promote food safety and minimize waste Own food cost results, labor percentage, productivity, and all customer experiences Communicate consistently, clearly, and kindly Solve problems in the restaurant (staff, equipment breakdowns, etc.) Assess systems and implement new ideas for improvement Execute LEAN in all areas Uphold the Chick-fil-A standards and policies - oversee culture in the restaurant COMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED Bachelor's degree in business preferred Proven track record of Operational Execution - overseeing multiple teams, hitting metrics Restaurant experience preferred Experience developing leaders 1-4+ years of working/leadership experience (business, athletics, clubs, ministry, etc.) Strong time management Detailed-oriented Ambitious Career-oriented Organized High-energy Ability to work in confined spaces Desire to care for others. Strong relationship builder Systems thinker and problem solver Results oriented and able to work in a very fast-paced, high-stress environment Professional in appearance, communication, and actions Passion for people and providing world class service Servant-hearted, respectful, honest, trustworthy, team mentality Ability to motivate others and create structure Willingness and humility to serve others first Strong Communicator (ability to motivate and lead team members) DAY IN THE LIFE/SCHEDULE Monday- Saturday | 45-50 hours/week initially | Sunday and one additional day off each week During the first 30-60 days, this leader will be rotating through all facets of the business to learn alongside, serve and interact with team members. Expect to rotate between opening and closing shifts to meet all team members. Overview: Spend each day thinking for and leading a fast-paced, ever-changing, multi- million-dollar business. You will push team members to be their best while delivering excellent customer service. You will wear multiple hats and have your hand in innovation and strategy, vision, customer service, and goal setting to ensure core restaurant operations are meeting/ exceeding Chick-fil-A's high standards. COMPENSATION/BENEFITS/VACATION Bonus: based off success of the business Paid Time Off (PTO): 0-3 years - 1 hour for every 35 hours worked (80 hours max). 3-5 years * 1 hour for every 20 hours worked (120 hours max). 5-10 years - 1 hour for every 15 hours worked (max 160 hours). Up to 40 hours of unused PTO can carry over. Health, Vision, Dental Benefits: $650 toward a Chick-fil-A plan Food Privileges: Free employee meals while working. 401K Benefits: Match 3.5%. 1-year waiting period. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. At Chick-fil-A Reynoldsburg, we strive to be the most caring company by seeking to understand different cultures, backgrounds, and beliefs of others while winning hearts.

Role Vision Chick-fil-A Hamilton Quarter is seeking highly motivated, hungry, smart and humble leaders with a passion for excellence to join our team! We have an amazing leadership team in place that we're wanting to add to. We are looking for someone who can help lead our business in a high capacity; someone that provides a culture of hospitality and hard work and has a mind to serve others first. You must have good character and be able to work with other leaders well. You must have a teachable persona, and must also be able to coach team members when necessary. We are looking for applicants who exhibit the following qualities: Ability to lead through problem solving, casting vision, and driving superior results Must define, implement and reach desired goals Demonstrated the ability to multitask in a fast-paced environment Strategic thinker, Goal-oriented Mature, dependable and results-oriented Self-starter, creative and flexible Good business sense, achiever Strong project/time management skills Set the tone for the fun, family environment in our restaurant Restaurant Operations Serve in operational roles over peak meal periods at the restaurant, assisting with dining room hospitality, order taking, order fulfillment and preparation Qualifications · Be at least 18 years of age · Outgoing and professional · Be willing and able to work a flexible schedule · Full time availability · Strong skills in the areas of coaching, training, customer service, organization and planning A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A: Closed Sundays - All Chick-fil-A restaurants are closed on Sundays, so you can have a day off to spend with family and friends. Work Directly with A Chick-fil-A Operator -The Operator is an independent business person responsible for the operation of the restaurant who invests time in his employees, teaching them essential business skills for the future. Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work - At Chick-fil-A, our Operator considers his team members to be more than just employees; they are a highly valued part of our Chick-fil-A restaurant. Our high retention rate is proof that team members enjoy working at Chick-fil-A. Work schedule Weekend availability 8 hour shift Other Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) 401(k) matching Employee discount Paid training Other Profit sharing Referral program Life insurance Flexible schedule

Job Description More than just a job; an opportunity. Chick-fil-A Crocker Park hires employees that wish to acquire skills to enhance their career portfolio. Employees gain experience that goes beyond just serving guests and great food. Personal growth and career advancement can be attained through learning the business principles and daily practices from one of the fastest-growing quick-service restaurants in the country. We are seeking developed leaders to support the business by directing, communicating, training, and coaching all employees on achieving and exceeding service and revenue goals. Directors will oversee employees in the development of business and in the continual pursuit of “Operational Excellence” while creating a positive work culture. Directors are in constant contact with the leadership team and are responsible for the overall flow of the restaurant. BENEFITS Sundays off Flexible work schedule Free food Competitive pay Opportunity for growth and advancement Scholarship opportunities | $1000, $2500, $25,000 401K match program Insurance contribution Paid time off Performance- and food safety-based bonuses QUALIFICATIONS Experience as a leader Proven ability to lead in team-based, fast-paced environments Basic computer competency Requirements/Responsibilities REQUIRED SKILLS Honors and encourages others to follow the visions and values of the restaurant Self-motivated leader committed to personal growth Self-starter who looks to improve Team-oriented, adaptable, dependable, and strong work ethic Displays enthusiasm, courtesy, and hospitality by incorporating operational excellence, 2nd mile service, and emotional connections with guests and employees Ability to communicate effectively with both guests and team members Must be an excellent coach, delegator, and team builder Willingness to step outside of job role to assist in other roles Ability to handle multiple tasks at once while working at a quick, yet efficient, and thorough pace Must be able to meet the physical demands of the position, which includes, but is not limited to, standing for 8 hours and lifting up to 40 pounds RESPONSIBILITES Follows Chick-fil-A's operational policies and procedures Demonstrates knowledge of the brand and menu items Achieves strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks Consistently seeks to improve the restaurant with innovative strategies, procedures, and ideas Responsible for inventory and facilities management Complete understanding of each key position pertaining to the area under direction Leads restaurant under direction of the Owner/Operator Assists Owner/Operator with decisions related to employee performance Works with leadership team to ensure appropriate daily and restaurant staffing levels Identifies and solves ongoing issues related to accuracy, speed of service, and employee or guest issues Models and supports clear communication between the front counter and kitchen staffs as well as the leadership team Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback Takes initiative during non-peak hours to complete side duties Maintains a clean and pleasant environment Special Instructions Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Chick-fil-A - Immediate Director of Operations In Training Are you ready to lead a team with a passion for service and excellence? Do you thrive in a dynamic environment that values growth and leadership development? Chick-fil-A is a family-owned restaurant company known for its original chicken sandwich and commitment to serving local communities. We are seeking a highly skilled and motivated individual to join us as the Director of Operations In Training. This role offers a unique opportunity to enhance your leadership skills, drive operational excellence, and grow within our organization. Requirements Must have capacity and availability to work an average of 40 hours a week with some seasons calling for more Open availability on Saturday 1-2 years Chick-fil-A experience or 2 years of restaurant managerial experience Can commit to 2 years with the business Applicant must exhibit the following qualities: Keen sense of self-awareness Understanding of situational leadership Understanding of development as a process for both themselves and others Pay $17-21 Starting Join us at Chick-fil-A for a rewarding career where you'll receive paid time off, a flexible schedule, health, dental, and vision insurance, employee discounts, and paid training. Don't miss this opportunity to be part of a fun, loving, and enthusiastic team dedicated to excellence! Location: Rocky River Chick-fil-A 20801 Center Ridge Road Rocky River, OH 44116 Apply now and take the first step towards a delicious and fulfilling career at Chick-fil-A! Work schedule 8 hour shift 10 hour shift Weekend availability Supplemental pay Bonus pay Benefits Paid time off Flexible schedule Health insurance Dental insurance Vision insurance Employee discount Paid training

Chick-fil-A - Immediate Director of Operations In Training Are you ready to lead a team with a passion for service and excellence? Do you thrive in a dynamic environment that values growth and leadership development? Chick-fil-A is a family-owned restaurant company known for its original chicken sandwich and commitment to serving local communities. We are seeking a highly skilled and motivated individual to join us as the Director of Operations In Training. This role offers a unique opportunity to enhance your leadership skills, drive operational excellence, and grow within our organization. Requirements * Must have capacity and availability to work an average of 40 hours a week with some seasons calling for more * Open availability on Saturday * 1-2 years Chick-fil-A experience or 2 years of restaurant managerial experience * Can commit to 2 years with the business Applicant must exhibit the following qualities: * Keen sense of self-awareness * Understanding of situational leadership * Understanding of development as a process for both themselves and others Pay * $17-21 Starting Join us at Chick-fil-A for a rewarding career where you'll receive paid time off, a flexible schedule, health, dental, and vision insurance, employee discounts, and paid training. Don't miss this opportunity to be part of a fun, loving, and enthusiastic team dedicated to excellence! Location: Rocky River Chick-fil-A 20801 Center Ridge Road Rocky River, OH 44116 Apply now and take the first step towards a delicious and fulfilling career at Chick-fil-A! Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.

Chick-fil-A - Urgent Hiring for Restaurant Director! Are you ready to thrive in a dynamic work environment where leadership and teamwork are at the forefront? Do you want to join a fun and people-focused team that truly values your contributions? If so, this is the perfect opportunity for you! At Chick-fil-A Alliance, working with us is more than just a job; it's a chance to develop your leadership skills while making a positive impact in your community. As a highly skilled Restaurant Director, you'll play a crucial role in creating an exceptional guest experience and leading a talented team. Join us and enjoy flexible schedules, paid time off, and a variety of benefits that support your well-being. Key Responsibilities: Champion an outstanding guest experience by leading both FOH and BOH teams to consistently rank in the top 10% of all Customer Experience Metrics (CEM), including fast service, cleanliness, order accuracy, and overall satisfaction (OSAT). Optimize throughput and operational flow, aiming to maintain an average Speed of Service under 4 minutes across all dayparts. Lead from the floor, using real-time coaching and feedback to elevate team performance, maintain alignment, and uphold our brand promise with every guest interaction. Cultivate a culture of excellence and ownership, ensuring all team members understand and deliver on service and operational standards . Build and sustain fully staffed operations across all areas, actively developing a pipeline of capable Trainers and Team Leaders who are ready to step into greater leadership. Leverage technology and digital tools to increase Chick-fil-A digital app usage and drive a consistent increase in digital sales, equipping the team to engage guests and promote mobile ordering and upsell opportunities. Establish a structured rhythm of performance management, providing formal evaluations twice a year for all leaders, accompanied by clear goals and personalized development plans. Ensure operational excellence through systems and accountability, maintaining Smart Shop scores of 95% or higher along with an ELITE Food Safety score. Qualifications: Open schedule availability. Ability to lift and carry 10-65 lbs regularly. Capability to stand for extended periods. Commitment to a full-time position (40-45 hours/week). Why Join Us? Comprehensive health benefits including dental and vision insurance. 401k plan to help secure your future. Employee discounts and bonuses. Paid training to enhance your skills. Location: Alliance (OH) 2381 W State St, Alliance, OH 44601, USA Ready to take the next step in your career? Apply now and be a part of something special at Chick-fil-A! Work schedule Weekend availability Supplemental pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Employee discount Paid training

Chick-fil-A - Urgent Hiring for Restaurant Director! Are you ready to thrive in a dynamic work environment where leadership and teamwork are at the forefront? Do you want to join a fun and people-focused team that truly values your contributions? If so, this is the perfect opportunity for you! At Chick-fil-A Alliance, working with us is more than just a job; it's a chance to develop your leadership skills while making a positive impact in your community. As a highly skilled Restaurant Director, you'll play a crucial role in creating an exceptional guest experience and leading a talented team. Join us and enjoy flexible schedules, paid time off, and a variety of benefits that support your well-being. Key Responsibilities: * Champion an outstanding guest experience by leading both FOH and BOH teams to consistently rank in the top 10% of all Customer Experience Metrics (CEM), including fast service, cleanliness, order accuracy, and overall satisfaction (OSAT). * Optimize throughput and operational flow, aiming to maintain an average Speed of Service under 4 minutes across all dayparts. * Lead from the floor, using real-time coaching and feedback to elevate team performance, maintain alignment, and uphold our brand promise with every guest interaction. * Cultivate a culture of excellence and ownership, ensuring all team members understand and deliver on service and operational standards . * Build and sustain fully staffed operations across all areas, actively developing a pipeline of capable Trainers and Team Leaders who are ready to step into greater leadership. * Leverage technology and digital tools to increase Chick-fil-A digital app usage and drive a consistent increase in digital sales, equipping the team to engage guests and promote mobile ordering and upsell opportunities. * Establish a structured rhythm of performance management, providing formal evaluations twice a year for all leaders, accompanied by clear goals and personalized development plans. * Ensure operational excellence through systems and accountability, maintaining Smart Shop scores of 95% or higher along with an ELITE Food Safety score. Qualifications: * Open schedule availability. * Ability to lift and carry 10-65 lbs regularly. * Capability to stand for extended periods. * Commitment to a full-time position (40-45 hours/week). Why Join Us? * Comprehensive health benefits including dental and vision insurance. * 401k plan to help secure your future. * Employee discounts and bonuses. * Paid training to enhance your skills. Location: Alliance (OH) 2381 W State St, Alliance, OH 44601, USA Ready to take the next step in your career? Apply now and be a part of something special at Chick-fil-A! Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Title: Front of House Director Company: Chick-fil-A Reports To: Executive Director Mission To create an exceptional guest experience by leading and developing the front-of-house team, ensuring operational excellence, and fostering a service-driven, values-aligned culture that reflects the Chick-fil-A standard. Outcomes Achieve and maintain Top 20% in all key CEMs by the end of 2027. Maintain Speed of Service (SOS) under 3:30 on average within the first year. Lead and coach a team that delivers consistent order accuracy and guest satisfaction, as reflected in CEM feedback. Maintain a fully staffed, high-performing FOH team with a strong bench of Team Leaders and Trainers. Train all FOH team members on guest service standards within their first 30 days. Ensure 100% QIV and >95% Smart Shop compliance for FOH-specific areas. Deliver a minimum 30% CFA One sales mix by engaging guests with digital tools and upselling strategies. Conduct biannual evaluations for all FOH team members, with clear feedback and documented development plans. Competencies Behavioral Fit Enthusiasm Communication and active listening Guest-first mindset Planning and efficiency Conflict resolution Follow-through Adaptability and poise under pressure Ability to train and develop others Cultural Fit Warm and welcoming Purpose-driven and guest-focused Grace-filled leader who holds high standards Generous with feedback and encouragement Consistent and composed Encourages unity and celebrates others Married to the Mission: Grow People, Grow Business, but dating the Methods. Vision: To provide Excellence through Hospitality to help our community Grow. Values: Excellence, Hospitality, Growth Work schedule 8 hour shift 10 hour shift Weekend availability Monday to Friday Holidays Day shift Night shift Overtime Benefits Flexible schedule Paid time off Health insurance Life insurance 401(k) matching Employee discount