Kitchen Manager BOH
General manager job at Chick-fil-A
Macedonia Chick-fil-A is looking for experienced Back of House Shift Managers who are driven to coach and develop others while exhibiting a passion to serve! *Please note, this position requires year round full time availability to be considered for the $20hr pay rate.
* CLOSED ON SUNDAY!!!
* 401(k) Profit Sharing
* Paid Vacation after 12 months of service
* Health Insurance
Chick-fil-A Shift Manager Responsibilities:
* Open and/or close the restaurant leading the shift as a key holder in a "hands on" management position
* Develop others with coaching, training and accountability and leading by example
* Effectively manage and lead a team of people serving our guests while
maintaining our operating standards to provide the best hospitality and
guest experience
* Coaching, teaching and training team members on policies and procedures and create a positive work environment for everyone
* Maintain a work environment that ensures the highest level of food safety and cleanliness standards for our team and guests
Chick-fil-A Shift Manager Requirements:
* You must be hard working, team oriented, friendly, honest and have great customer service skills.
* Reliable transportation with a current driver's license is required
* Be authorized to work in the United States
* Be at least 18 years old
* Must have a High School diploma or equivalent
* Be available to work a minimum 35 hours per week and be available on Saturdays- time off can be given for special requests
* Have at least one-year previous management or leadership experience in a restaurant or similar work environment
* Excellent verbal and written communication skills
* Saturday availability is REQUIRED.
We are seeking motivated and focused individuals who truly want to make a
difference. If you are interested in making a difference in a position
with unlimited advancement opportunities you will thrive as a leader at
Macedonia Chick-fil-A!
If you're looking for an opportunity to
lead others in a great environment with a fantastic team where you are
truly appreciated and valued - YOU'VE FOUND IT!!
We welcome the opportunity to meet with you and share more about why we do what we do!
Job Type: Full-time
Salary: $20 per hour
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Night Shift Food Champion
Columbus, OH jobs
As a Food Champion, you will be responsible for:
Using the correct tools to prepare, build and present perfect food
Serving food that meets our quality standards
Maintain a clean, neat and well-stocked area so you are ready to serve guests
Delivering quality products within company standards for Speed
Qualifications:
Good personal grooming
Good communication skills
Stand up for 8 hours
Able to lift 35-50 pounds
Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
General Manager
Columbus, OH jobs
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Builds SMART action plans to resolve issues in their restaurant
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory,
managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements: Is This You?
High School minimum, University Degree Preferred
2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Assistant General Manager
Dublin, OH jobs
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements - Is This You?
High School minimum, University Degree Preferred
1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Assistant General Manager
Springfield, OH jobs
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements - Is This You?
High School minimum, University Degree Preferred
1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
General Manager
Sidney, OH jobs
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Builds SMART action plans to resolve issues in their restaurant
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory,
managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements: Is This You?
High School minimum, University Degree Preferred
2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Food Champion
Cincinnati, OH jobs
As a Food Champion, you will be responsible for:
Using the correct tools to prepare, build and present perfect food
Serving food that meets our quality standards
Maintain a clean, neat and well-stocked area so you are ready to serve guests
Delivering quality products within company standards for Speed
Qualifications:
Good personal grooming
Good communication skills
Stand up for 8 hours
Able to lift 35-50 pounds
Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
General Manager
Bucyrus, OH jobs
As a General Manager, you will be the leader of your restaurant's Success! You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. Great hiring, training, and retention are key to reach sales and profit goals. You will be responsible for ensuring your restaurant is delivering top result
You know the business and have at least one year of experience as a general manager within a restaurant or retail.
You inspire smiles, are familiar with and have impressive examples of providing exceptional customer service, and will uphold Company Core Values.
You're humble and ready to learn about what makes Arby's different. You're not afraid to jump in and help your team and lead them to the next level. Their success is your success.
Requirements:
Minimum of 2+ year in foodservice management and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
Applicants should have strong communication skills and ability to manage multiple tasks
Applicant should have experience with inventory, cost controls and cash handling.
Applicants should be ready and willing to do all interviewing, hiring and terminations
Applicants will be expected to run the store as if it was their own business with an eye to the bottom line
Responsibilities:
General Managers are responsible for all aspects of the operation
You will be tasked with hiring, scheduling and training
You will be expected to understand and manage cash and food controls
Our General Managers are expected to work alongside their teams
Benefits:
Competitive salary
Opportunity to earn quarterly bonuses
Free Meals
Advancement opportunities
District Manager
Greenville, OH jobs
JOB TITLE: District Manager (DM)
REPORTS TO: Senior Vice President (SVP)
The District Manager (DM) has overall responsibility for managing daily operations of the restaurant business in order to achieve and maintain high standard of quality, service and cleanliness and ensuring the restaurants desired outcomes i.e., increased sales, profitability, and employee retention. The DM empowers the Restaurant General Managers (RGM) team within their district to oversee the financial controls, operations, people development, customer service and company compliance within the restaurant across all shifts. A DM should be flexible and be able to work the hours necessary for the proper discharge of their duties and/or required by the needs of the business.
NOTE: Each "key activity" described below identifies, the primary (but not exclusive) core competency related to the performance
Responsibilities and Key Activities
1. Leads Operations Excellence (Health & Safety, Loss Control):
· Demonstrates expert understanding of Operations Excellence Standards (Clean, Safe, Hot and Fresh, Friendly and in a reasonable time frame of guest expectations.
· Provides operations direction to team in a clear, concise and positive way and coaches others to lead operations. Consistently deliver on standards throughout all day parts by utilising travel paths, cleaning schedules and daily checklists. Complies with legal and company directives. Keeps accurate records.
· Demonstrates patience and a positive attitude with management team and team members while delegating tasks and giving instructions.
· Restaurant embraces new platforms through rigorous implementation plan. Management supports new processes and actively coaches transition phase.
· Ensures that Health and Safety and Food Safety working practices are adhered to at all times across the district.
2. Business Planning Financial Control
· Overall financial planning
· Delivers GP through control of food costs, waste, employee meals, free food and merchandise
· Forecasts monthly profit verses plan and delivers against P&L. Identifies any shortfalls and implements solutions to meet targets.
· Use one-to-one business reviews to discuss all aspects of P&L. Shares and implements good practice amongst others
· Understands and analyze retail audit trends, implements recommendation and ensures compliance to cash policy at all times. Restaurant paperwork checked on a daily basis and action discrepancies. Completes weekly stock count and communicates findings to SVP on weekly review meetings.
3. Customer Service-Leads Customer Service
· Leads by example and motivates teams to deliver a great guest experience at all times
· Makes professional impression on customers and team through positive and friendly attitude and proactive interaction to seek feedback on customer experience
· Ensure team set up to deliver a great guest experience across all areas
· Meet or exceed speed of service standard through effective application of labor scheduling
· Ensure that guest conflict is resolved in a timely, friendly and professional manner in order to achieve a satisfactory outcome
4. People Management and Team Talent
· Maintains a supportive environment through regular management meetings, one to one reviews and specific staff events
· Provides the team with clear direction and support
· Enhances teamwork both within the restaurant and across the area through open and honest communication
· Complete annual performance review for management team
· Complete Leadership Development Review (LDR) process for the management team
· Manage absence and disciplinary issues within the district, seeking specialist advice where necessary
· Leads development and implementation of strategies to identify/hire/promote and retain effective team talent; assists Regional Training Manager with management recruitment and selection
· Coaches management team members on people leadership skills and management tools for maximum efficiency
· Identifies effective team members who are “at-risk-of-departing” and takes appropriate action for retention
· Ensure succession plans are in place for the whole team with specific development actions for key individuals; understands the need to continually improve the strength of the team
5. Sales Building
· Executes national and local promotions with zero defects. Ensures Managers prepare in advance, motivates the team and supports execution
· Continuously aware of competitor activity and understand the impact on day part within own restaurant sales. Offer short and term solution
· Implement menu management procedures through dayparts (Breakfast, Lunch, Side Orders, Value for Money Meals day and night offers)
· Use current company guidelines to find ways to upsell, ensure clear targets are posted and reviewed
· Reward and recognition schemes in place
Qualifications
1. Demonstrated leadership and development skills with 1 to 4 years of excellent performance standards in a restaurant or retail environment or a comparable work record, preferably in a restaurant or in the retail/hospitality industry
2. English language proficiency that enables effective communication
3. Completion of the following internal training workshop or is willing to complete them within the required time frames: Management Training Foundations, Food Safety Level 2 (SERVSAFE).
Critical Relationships:
1. RGM's and Restaurant Team
2. SVP (Senior Vice President)
3. HR / Training / Department Heads
4. Head Office
5. Customers
6. Suppliers and Contractors
```Duties```
- Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness
- Develop and implement strategies to drive business growth and achieve sales targets
- Monitor and analyze key performance indicators to identify areas for improvement and implement process enhancements
- Provide leadership and guidance to district managers and their teams, fostering a culture of high performance and accountability
- Collaborate with cross-functional teams to develop and execute strategic initiatives
- Conduct regular performance evaluations and provide coaching and development opportunities to enhance team members' skills
- Manage profit and loss for the district, making data-driven decisions to optimize financial performance
- Ensure compliance with company policies, procedures, and regulatory requirements
```Skills```
- Strong background in process improvement, with the ability to identify opportunities for operational efficiencies
- Proven track record in sales, with the ability to drive revenue growth and meet or exceed targets
- Excellent supervisory skills, with the ability to effectively lead and motivate a team
- Strategic planning expertise, with the ability to develop and execute plans to achieve business objectives
- Business development acumen, with the ability to identify new opportunities for growth and expansion
- Proficient in profit loss management, with the ability to analyze financial data and make informed decisions
- Project management skills, with the ability to effectively plan, execute, and monitor projects
- Strong leadership abilities, with the ability to inspire and influence others towards achieving common goals
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Work schedule
10 hour shift
Weekend availability
On call
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Paid training
Mileage reimbursement
District Manager- Pizza Hut
Bay Village, OH jobs
We operate multiple Pizza Hut locations in the Cleveland Ohio area and are looking for a District Manager to join our family. Responsibilities will include: Oversee operations at 6-8 locations Hire, train, supervise and direct the staff Operations and profitability of the designated area
Effectively communicate directions and implement changes to the market and follow up to ensure compliance.
Consistently demonstrate strong leadership qualities.
Budget for and Achieve sales goals
Generate ideas for local store marketing action plans
Work closely with the owners of the franchise as well as our office staff.
Benefits:
Medical, Dental and Vision Insurance
Paid time off
Bonus pay
Please provide a resume
Requirements
Must be 21 years or older; High School education and some college level class; 3 years prior experience in a management position; excellent communication, leadership and team building skills; and have a valid driver's license and reliable transportation; and meet background verification guidelines
Additional Information
willing to work a varied schedule including evenings and weekends; travel to multiple locations
District Manager
Dublin, OH jobs
When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!
Minimum Wage USD $83,000.00/Hr. Maximum Wage USD $141,000.00/Hr. Qualifications
“Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.
The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is XX% of annualized base salary, based on actual company and personal performance.
Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, ************************
*NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.”
Auto-ApplyDistrict Manager
Dublin, OH jobs
Why Wendy's When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!
What we expect from you
"Wendy's was built on the premise, "Quality is our Recipe," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.
The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is XX% of annualized base salary, based on actual company and personal performance.
Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website,************************
* NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws."
Education: Bachelor's Degree
Travel: 50%
Pay Range: $83,000.00 - $141,000.00 Hr.
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
District Manager
Toledo, OH jobs
Are you passionate about overseeing the daily operations of multiple restaurants in the food industry? Do you thrive in ensuring high standards of quality, service, and profitability while managing staff and operations effectively?
Dairy Queen (DQ ) franchisees, employees, and crew members have been dedicated to creating positive memories for over 75 years. As a District Manager at Dairy Queen, you will play a crucial role in leading and coaching restaurant general managers, maintaining high standards of food quality, cleanliness, and customer service, and developing strategies to improve operations and achieve business goals.
Key Responsibilities:
Direct and coordinate food service operations across multiple locations.
Ensure consistent application of company policies and procedures.
Monitor and analyze financial performance (sales, profitability, costs).
Lead and coach restaurant general managers and staff members.
Maintain high standards of food quality, cleanliness, and customer service.
Develop and manage budgets for the district.
Ensure compliance with all relevant health, safety, and food safety regulations.
Travel to different locations within the district.
Work schedule
8 hour shift
10 hour shift
12 hour shift
Weekend availability
Monday to Friday
On call
Holidays
Day shift
Night shift
Overtime
Supplemental pay
Bonus pay
Benefits
Life insurance
Vision insurance
Dental insurance
Health insurance
Paid time off
Flexible schedule
General Manager
New Albany, OH jobs
As a General Manager, you will be the leader of your restaurant's Success! You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. Great hiring, training, and retention are key to reach sales and profit goals. You will be responsible for ensuring your restaurant is delivering top result
You know the business and have at least one year of experience as a general manager within a restaurant or retail.
You inspire smiles, are familiar with and have impressive examples of providing exceptional customer service, and will uphold Company Core Values.
You're humble and ready to learn about what makes Arby's different. You're not afraid to jump in and help your team and lead them to the next level. Their success is your success.
Requirements:
Minimum of 2+ year in foodservice management and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
Applicants should have strong communication skills and ability to manage multiple tasks
Applicant should have experience with inventory, cost controls and cash handling.
Applicants should be ready and willing to do all interviewing, hiring and terminations
Applicants will be expected to run the store as if it was their own business with an eye to the bottom line
Responsibilities:
General Managers are responsible for all aspects of the operation
You will be tasked with hiring, scheduling and training
You will be expected to understand and manage cash and food controls
Our General Managers are expected to work alongside their teams
Benefits:
Competitive salary
Opportunity to earn quarterly bonuses
Free Meals
Advancement opportunities
Supplemental pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
District Manager- Pizza Hut
Cleveland, OH jobs
We operate multiple Pizza Hut locations in the Cleveland Ohio area and are looking for a District Manager to join our family. Responsibilities will include: Oversee operations at 6-8 locations Hire, train, supervise and direct the staff Operations and profitability of the designated area
Effectively communicate directions and implement changes to the market and follow up to ensure compliance.
Consistently demonstrate strong leadership qualities.
Budget for and Achieve sales goals
Generate ideas for local store marketing action plans
Work closely with the owners of the franchise as well as our office staff.
Benefits:
Medical, Dental and Vision Insurance
Paid time off
Bonus pay
Please provide a resume
Requirements
Must be 21 years or older; High School education and some college level class; 3 years prior experience in a management position; excellent communication, leadership and team building skills; and have a valid driver's license and reliable transportation; and meet background verification guidelines
Additional Information
willing to work a varied schedule including evenings and weekends; travel to multiple locations
General Manager
Marysville, OH jobs
As a General Manager, you will be the leader of your restaurant's Success! You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. Great hiring, training, and retention are key to reach sales and profit goals. You will be responsible for ensuring your restaurant is delivering top result
You know the business and have at least one year of experience as a general manager within a restaurant or retail.
You inspire smiles, are familiar with and have impressive examples of providing exceptional customer service, and will uphold Company Core Values.
You're humble and ready to learn about what makes Arby's different. You're not afraid to jump in and help your team and lead them to the next level. Their success is your success.
Requirements:
Minimum of 2+ year in foodservice management and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
Applicants should have strong communication skills and ability to manage multiple tasks
Applicant should have experience with inventory, cost controls and cash handling.
Applicants should be ready and willing to do all interviewing, hiring and terminations
Applicants will be expected to run the store as if it was their own business with an eye to the bottom line
Responsibilities:
General Managers are responsible for all aspects of the operation
You will be tasked with hiring, scheduling and training
You will be expected to understand and manage cash and food controls
Our General Managers are expected to work alongside their teams
Benefits:
Competitive salary
Opportunity to earn quarterly bonuses
Free Meals
Advancement opportunities
Supplemental pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
General Manager
Galion, OH jobs
As a General Manager, you will be the leader of your restaurant's Success! You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. Great hiring, training, and retention are key to reach sales and profit goals. You will be responsible for ensuring your restaurant is delivering top result
You know the business and have at least one year of experience as a general manager within a restaurant or retail.
You inspire smiles, are familiar with and have impressive examples of providing exceptional customer service, and will uphold Company Core Values.
You're humble and ready to learn about what makes Arby's different. You're not afraid to jump in and help your team and lead them to the next level. Their success is your success.
Requirements:
Minimum of 2+ year in foodservice management and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
Applicants should have strong communication skills and ability to manage multiple tasks
Applicant should have experience with inventory, cost controls and cash handling.
Applicants should be ready and willing to do all interviewing, hiring and terminations
Applicants will be expected to run the store as if it was their own business with an eye to the bottom line
Responsibilities:
General Managers are responsible for all aspects of the operation
You will be tasked with hiring, scheduling and training
You will be expected to understand and manage cash and food controls
Our General Managers are expected to work alongside their teams
Benefits:
Competitive salary
Opportunity to earn quarterly bonuses
Free Meals
Advancement opportunities
General Manager
Cincinnati, OH jobs
We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.
The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities. The noteworthy general manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.
Responsibilities:
Overseeing daily business operations.
Developing and implementing growth strategies.
Training low-level managers and staff.
Creating and managing budgets.
Improving revenue.
Hiring employees.
Evaluating performance and productivity.
Analyzing accounting and financial data.
Researching and identifying growth opportunities.
Generating reports and giving presentations.
Requirements:
Degree in business management or a masters in business administration.
Good knowledge of different business functions.
Strong leadership qualities.
Excellent communication skills.
Highly organized.
Strong work ethic.
Good interpersonal skills.
Meticulous attention to detail.
Computer literate.
Proactive nature.
Supplemental pay
Bonus pay
Benefits
Flexible schedule
Referral program
Employee discount
Paid training
District Manager- Pizza Hut
Cleveland Heights, OH jobs
We operate multiple Pizza Hut locations in the Cleveland Ohio area and are looking for a District Manager to join our family. Responsibilities will include: Oversee operations at 6-8 locations Hire, train, supervise and direct the staff Operations and profitability of the designated area
Effectively communicate directions and implement changes to the market and follow up to ensure compliance.
Consistently demonstrate strong leadership qualities.
Budget for and Achieve sales goals
Generate ideas for local store marketing action plans
Work closely with the owners of the franchise as well as our office staff.
Benefits:
Medical, Dental and Vision Insurance
Paid time off
Bonus pay
Please provide a resume
Requirements
Must be 21 years or older; High School education and some college level class; 3 years prior experience in a management position; excellent communication, leadership and team building skills; and have a valid driver's license and reliable transportation; and meet background verification guidelines
Additional Information
willing to work a varied schedule including evenings and weekends; travel to multiple locations
Afternoon/Evening-Cold Prep
General manager job at Chick-fil-A
Afternoon/Evening Cold Prep at Chick-fil-A Are you looking for a purposeful positive working environment? Do you enjoy serving others with a cheerful attitude? If so, we have the perfect opportunity for you at Chick-fil-A! Chick-fil-A, Inc. is a highly skilled and motivated family-owned restaurant company that has been serving freshly prepared food since 1967. With over 2,300 restaurants across the United States, we are known for our original chicken sandwich and our commitment to serving the local communities.
Why should you apply?
* Join a work environment where you can positively influence others
* Enjoy flexible schedules that include being closed on Sundays
* Learn first-hand from an experienced Owner/Operator who cares about you personally and is actively involved in the community
* Gain leadership opportunities to develop real-world management experience and reach your professional goals
For the Cold Food Prep position, we are looking for candidates who exhibit the following qualities and skills:
* Consistency and reliability
* Cheerful and positive attitude
* Honors and encourages others to follow the visions and values of the restaurant
* Ability to multitask quickly, yet thoroughly
* Team-oriented, adaptable, dependable, and has a strong work ethic
Basic Job Description:
* Handle daily produce deliveries
* Take cold prep items (e.g., lettuce) from delivery to ready to eat (wash, prep, store)
* Follow recipe cards to assemble cold prep menu
* Maintain a clean and sanitary food prep work area
* Work efficiently independently
* Ability to change tasks and pace depending on the needs of the business
* Role could start as early as 2pm/latest 5pm/Off time as early as 8pm/latest 10pm, all depending on applicant availability
Location: 20801 Center Ridge Rd, Rocky River, OH 44116
If you are enthusiastic about serving others and want to be part of a highly motivated team, apply now for the Afternoon/Evening Cold Prep position at Chick-fil-A!
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.