Chick-fil-A jobs in North Richland Hills, TX - 2396 jobs
Executive Assistant
Chick-Fil-A 4.4
Chick-Fil-A job in Arlington, TX
Chick-fil-A North Collins St., Arlington, TX & Chick-fil-A Eastchase Parkway, Ft. Worth, TX
Compensation: $24-$27 per hour (based on experience and qualifications), starting at $60,000 annually
Schedule: Full-Time, Monday-Saturday availability required. Training will begin Part-Time.
Job Description:
We are seeking a highly organized and proactive Executive Assistant to partner with the Owner and Executive Director of Chick-fil-A. This role is essential to ensuring our leadership can focus on what matters most: caring for our team members, guests, and community.
The Executive Assistant will manage a wide range of responsibilities with professionalism, confidentiality, and initiative. This is an in-person role based in Arlington & Ft. Worth, TX, with weekly meetings at the restaurant, occasional community events, and opportunities to contribute to meaningful projects.
This position is ideal for someone who thrives in a dynamic environment, enjoys variety, and wants to grow alongside a respected brand known for hospitality, excellence, and servant leadership. This is not a remote position.
Employment Details:
Schedule: Full-Time, with open availability to work Monday through Saturday. The position will start as Part-Time during training.
Compensation: Salary starting at $60,000 annually, based on experience and qualifications.
Benefits:
Healthcare Coverage (Full-Time Only)
Access to scholarships of $2,500 per year
Sundays off
Location:
In office
On the road
Key Responsibilities:
Email & Communication Management: Manage inboxes, draft responses, and prioritize communications.
Scheduling & Commitments: Coordinate calendars, meetings, and events to ensure leadership is prepared and punctual.
Operational Support: Provide daily administrative support, which may include local errands and event coordination.
Community Engagement: Assist with board memberships, community partnerships, and external commitments.
Document Preparation: Create and manage documents using Microsoft Office Suite, SharePoint, and OneDrive.
Proactive Partnership: Anticipate needs, offer solutions, and bring a go-getter attitude to every task.
HR & Team Support: Assist with select HR tasks such as scheduling, communication, and document organization.
Budget & Expense Tracking: Support expense reports, credit card reconciliation, and budgeting tools in Excel. QuickBooks experience is a plus.
Qualifications:
Previous experience in administrative, operations, or support roles (Executive Assistant experience a plus, but not required).
Tech-savvy with strong proficiency in Microsoft Office Suite and email management.
Excellent organizational and time-management skills.
Strong written and verbal communication skills.
High level of professionalism and discretion with confidential information.
Local to the Arlington, TX area, with reliable transportation and availability for in-person meetings.
Flexible schedule to align with leadership's availability Monday-Saturday, including some evenings.
Benefits
Healthcare Coverage (Full-Time)
Annual $2,500 Scholarship Opportunities to invest in your growth
Sundays Off - always
Team meal allowance
Be part of a mission-driven brand with a culture of hospitality and excellence
What to Expect
Application Response: We'll review your application and reach out within 1-3 business days. Please do not contact the store directly.
Interview Process:
Phone interview
Series of virtual and in-person interviews
Work-related assessment tasks (via Microsoft Teams, approx. 80-90 minutes, requiring screen sharing and use of Word/PowerPoint or Google Docs/Slides)
Work schedule
Weekend availability
Monday to Friday
Day shift
Night shift
Benefits
Health insurance
Dental insurance
Vision insurance
$24-27 hourly 60d+ ago
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Chick-fil-A Cleaning Crew Team Member
Chick-Fil-A 4.4
Chick-Fil-A job in Fort Worth, TX
A Cleaning Crew Team Member is responsible for maintaining the cleanliness and sanitation of the restaurant during off-peak hours, including early mornings, late evenings, and Sundays (for special cleaning projects). This role involves performing deep cleaning tasks such as pressure washing floors and exterior areas, thoroughly cleaning kitchen, front counter, dining room, and play area equipment, and maintaining all tools and machinery to ensure they operate efficiently.
Additionally, the team member assists with unloading and sorting truck deliveries, managing inventory to keep stock organized and accessible. This role also includes completing and managing checklists and training new employees. They play a critical part in upholding health and safety standards by completing detailed sanitation duties that support a clean, safe, and welcoming environment for both staff and guests. This position is ideal for individuals who take pride in their work, enjoy hands-on maintenance tasks, and prefer working during quieter times to contribute behind the scenes. We do still require general team member training, to be able to support our team if guest needs are not being met.
We offer:
Positive work environment with friendly co-workers
Competitive Pay!
Flexible Hours: This includes full-time & part-time flexibility.
We offer many unique shifts (a few are listed below:
5:00 am - 9:00 am
5:30 am - 9:30 am
11:00 am - 5:00 pm
3:00 pm - 9:00 pm
4:00 PM - 10:30 pm
7:00 pm - 10:30 pm
Fun Team Member appreciation events
Free Chick-fil-A food!
Subsidized Health Insurance!
Opportunity for advancement in all areas of our business!
Free life insurance in 2023!
Job Responsibilities:
Serve all our valued guests with honor, dignity, and respect by being a Chick-fil-A Avondale Haslet brand ambassador!
Demonstrate our core values:
Fast, Friendly, Accurate.
As well as our mission statement
: To refresh and care for all day every
. This is fulfilled by demonstrating our love and care for guests in every interaction.
Ensures that guests are being cared for by executing Chick-fil-A hospitality requirements.
Winning Hearts Every Day & Second Mile Service
strategy are how we accomplish this.
Answering guest questions and needs with the highest level of Chick-fil-A Professionalism.
Assembles and prepares food orders on our front counter and in our kitchen. As well as delivering them to guests in our dining room, drive-thru and outside to vehicles.
Operating a cash register system and all that entails (cash, credit card, coupon payment).
Maintains a safe and clean working environment by complying with procedures, rules, and regulations. Specifically, our unique and industry leading food safety regulations.
Contributes to team effort by learning the positions in the restaurant. This means you may be asked to support the team by working in the kitchen, OR in the front of the house.
Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 10 hours and lifting up to 40 pounds. Also, being outside anywhere from 1-3 hours at a time depending on the heat & cold index.
How is our restaurant different than others?:
All Leadership work WITH the team by coaching, teaching and training.
Concerns are handled in a constructive and timely manner.
We discourage drama and encourage open and honest communication.
“We are ladies and gentlemen serving ladies and gentlemen.” We encourage the use of “yes ma'am and “yes sir” in our interactions with each other.
We will push you to follow systems and processes correctly as well as other Team Members. These skills will benefit you and make your job simpler.
We use an equal points based disciplinary system that eliminates favoritism.
We really want you to pursue your dreams and goals. Our employer promise is:
“To create options and opportunities for you to succeed, professionally, personally and financially.”
Our job options include: Team Member (& Excellence Team), Shift Leader, Assistant Director, Senior Director.
We take guest experience VERY seriously. If you are not applying to serve and make others smile, or to consistently sacrifice for those we serve (team members & guests) then we kindly discourage you from applying.
We encourage team members to have fun and have great relationships at work, but also to delight and enjoy creating those relationships with guests.
We want to make the team member's experience enjoyable. We aren't perfect, but our goal is to find a winning balance between guest experience and team member experience. You are valued and you will be invested in!
General Skills/Qualifications:
High Energy Level
Productive
Professionalism
General Math Skills
Basic safety knowledge
Values Teamwork
Consistency and Reliability
Adaptable and dependable
Service-oriented mindset
Coachable attitude
Attention to detail
Flexible to work different areas of the business
Available to work weekends
Compensation Rate:
Discussed during Interview
Benefits:
Subsidized health insurance available.
Free meals on shift.
Life insurance.
Team member family events.
Opportunities for advancement.
$20k-25k yearly est. 60d+ ago
Operations Senior Supervisor - NE Texas
McDonald's 4.4
Dallas, TX job
Job Title: Senior Supervisor - Multi-Unit Operations (Northeast Texas) We are seeking a dynamic and results-driven Senior Supervisor to lead operations across 7 McDonald's restaurants in Northeast Texas. This critical leadership role will be responsible for overseeing one Area Supervisor and seven General Managers , ensuring high standards in operational performance, team development, and guest satisfaction.
Key Responsibilities:
+ Provide strategic and hands-on leadership to all restaurant-level management teams
+ Drive consistent execution of McDonald's operational standards across all units
+ Develop, coach, and mentor the Area Supervisor and General Managers to foster growth and improve results
+ Monitor key performance indicators (KPIs) including sales, profitability, staffing, and customer experience
+ Lead initiatives to improve operational efficiency, employee engagement, and community involvement
+ Ensure compliance with corporate policies, procedures, and local regulations
+ Partner with ownership and executive team to implement long-term goals and growth strategies
Qualifications:
+ Proven success in a multi-unit leadership role (QSR experience highly preferred)
+ Strong leadership, team-building, and people development skills
+ Excellent communication, organization, and problem-solving abilities
+ Financial acumen and ability to interpret operational data and drive results
+ Must live in Northeast Texas or be willing to relocate before start date
+ (* English/Spanish *) a plus
Benefits:
+ Competitive salary and bonus structure
+ Health, dental, and vision insurance
+ Discounts and other company benefits
+ Opportunities within a growing organization
If you're passionate about developing people, delivering results, and making a meaningful impact in the restaurant industry, we want to hear from you.
Apply today to join our team and lead with purpose
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
+ Dental insurance
+ Employee discount
+ Health insurance
+ Vision insurance
Work Location: In person
Requsition ID: PDX_MC_046F6D4D-AAA6-48C6-BF3C-101FF8B6D47E_110700
McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************
McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
$75k yearly 38d ago
Graphic Designer
KFC 4.2
Plano, TX job
What You'll Be Serving Up:
We are seeking a creative and detail-oriented graphic designer to join our team. The ideal candidate is someone who's passionate about design and thrives in a collaborative, energetic environment. In this role, you will be responsible for developing visually compelling presentations, creating branding materials for events, designing templates for internal communications and developing a variety of creative assets for functional teams.
Project management experience is highly desirable, as you will be expected to manage multiple projects and collaborate effectively with various stakeholders. Video production and motion graphic experience are also a plus.
Here's How You'll Spice Things Up:
What You'll Do
Design strategic and engaging presentations that inform, inspire and connect
Work closely with the C-suite and functional leaders to deliver design solutions that support our shared goals
Create event branding materials including logos, signage, digital assets and print collateral - ensuring everything feels cohesive and on-brand
Create and maintain templates for our internal communications, such as email campaigns and company announcements
Manage multiple design projects simultaneously, always keeping an eye on quality and deadlines, while staying true to our brand
Oversee digital asset management system including creating and organizing new pages, ensuring creative assets are properly tagged, and managing user access
Collaborate with external partners and freelance designers, as needed
What You Bring to the Table:
Bachelor's degree in graphic design, visual communications, or related field
5+ years of professional graphic design experience, preferably in a corporate or agency setting
Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects) and Microsoft PowerPoint
Portfolio demonstrating expertise in presentations, branding, and motion graphics
Strong understanding of typography, color theory, and visual hierarchy
Excellent time management, communication and collaboration skills
Experience with project management tools (e.g., Monday.com, Trello) is a plus
Attention to detail and commitment to delivering high-quality work
Bonus Points
Animation, video production and video editing skills
Familiarity with digital asset management systems
Strong organizational skills and the ability to adapt quickly to new ideas and feedback
What's In It for You:
Competitive salary and benefits package.
Opportunity to innovate within a global brand and make a significant impact.
Collaborative, fast-paced work environment with a focus on professional growth and development.
Salary Range: $89,000 - 100,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.
$89k-100k yearly Auto-Apply 28d ago
Carhop or Skating Carhop-WORK TODAY, PAID TOMORROW
Sonic Drive-In 4.3
Dallas, TX job
The Job: As a SONIC Drive-In Carhop, your primary responsibility is to provide every guest with a SuperSONIC experience by: * Delivering a warm, friendly, and fast experience to every guest * Being a menu genius and helping SONIC customers navigate all customizable combinations
* Being empowered to resolve customer concerns, guaranteeing every guest leaves satisfied
* Maintaining SONIC safety and sanitation standards
What You'll Need:
* Contagiously positive attitude (You are a SONIC Brand Ambassador!)
* Ability to remain calm, especially in tough situations
* Resilient spirit - knowing everyone makes mistakes and can bounce back from a set-back
* Eagerness to learn and grow
* Team mentality and willingness to help where needed
* Effective communication skills; basic math and reading skills
* Willingness to work flexible hours; night, weekend, and holiday shifts
The Fine Print:
As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.
Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.
Requirements:
Carhop/Skating Carhop server requirements:
* Ability to work irregular hours, nights, weekends and holidays
* Ability to be flexible in all situations based on business need
* Effective communication skills; basic math and reading skills
* Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Skating Carhop server requirements:
* Successfully completed assigned SONIC Skating Training Program
* Roller skate proficiently and frequently on various surfaces when delivering food
* Ability to continuously stand, balance and carry a tray, and sweep while roller skating
* General knowledge and understanding of the restaurant industry or retail operations preferred, but not required
Additional Info
Additional Carhop/Skating Carhop server Qualifications…
* Friendly and smiling faces that enjoy providing courteous service to our restaurant guests!
* A willingness to cross-train on all the stations - it never gets boring here!
* A team player keen on cleanliness and safety.
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' . . . you get the picture! It's downright sensational!!
All that's missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
You are applying for work for a franchisee D.L. Roger Corp of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
$18k-23k yearly est. 60d+ ago
Dishwasher
Pizza Hut 4.1
Frisco, TX job
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
Requirements
What are we looking for?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
Additional Information
We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$18k-25k yearly est. 25d ago
Co-manager
Sonic Drive-In 4.3
Duncanville, TX job
Employer: JD Franks Groupbr /br /Work in tandem with the Operating Partner to run the entire restaurant! This position is second in charge of the entire business. In this position you'll pretty much do everything that the Operating Partner does, helping manage all aspects of the business.
br /br / Itapos;s the dream job you never have to wake up from.
At SONIC, youapos;ll whistle while you work, gaining a sense of accomplishment along the way.
Youapos;ll interact with fantastic people, earn great pay, sport a cool uniform.
br /br /As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience.
You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
br /br /Essential Co-manager restaurant job duties are listed below:br /●Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhopsbr /●Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards br /●Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practicesbr /●Performs restaurant opening and/or closing dutiesbr /●Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels br /●Monitors and maintains restaurant inventory levels.
Places orders for food, paper and other supplies within cost control proceduresbr /●Completes and maintains all drive-in restaurant employment related records and payroll recordsbr /●Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
br /●Immediately and respectfully resolves guest requests.
Reports guest complaints to immediate supervisor and assists in resolving such complaintsbr /●Interview and hire restaurant crew and management team members to achieve proper staffing levelsbr /●Prepare all necessary operational reports.
Develop appropriate action plans to resolve unfavorable financial and/or sales trendsbr /●Develop and implement a marketing planbr /br /br /br /br /
$38k-53k yearly est. 27d ago
Human Resources Administrator (Generalist)
Chick-Fil-A 4.4
Chick-Fil-A job in McKinney, TX
We are looking for an
enthusiastic
Leader to join our team at Chick-fil-A. This “hands-on” Human Resources Administrator opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation while providing a clear roadmap for your professional growth and development. The Human Resources Administrator will be working directly with the Owner/Operator and Director Team to ensure an exceptional Employee Experience, reduce risk and develop Talent. Through various goals and initiatives, this position would give you the opportunity to make a huge impact on overall success of the restaurant.
Ownership of the Following Human Resources Components:
● Strategic Planning, Talent Mapping, Goal Setting & Follow-through
● Team Member Recruiting through our Applicant Tracking System and Community connections
● Coordinating all Onboarding steps, ensuring compliance
Host Orientation when needed (in English and Spanish)
● Maintenance of online Employee Directory, Employee Files, and various other HR Data and processes
● Drafting and updating Job Descriptions, Employee Reviews, personnel forms and Restaurant Policy Updates when needed
● Identify and promptly address personnel issues and/or complaints and then take action appropriately through investigations and other avenues
● Workplace Safety Audits & oversee all Worker's Comp Claims
● Performance Management through various methods, including regular Performance Reviews, Disciplinary Actions, and overall Leadership effectiveness
● Review, Analyze and adjust Time Punches to ensure accurate Payroll processing bi-weekly.
Utilize CFA Home platforms to complete Payroll bi-weekly within the HR Payroll System
Human Resources Administrator Expectations:
(Not an exhaustive list)
Exhibit a passion for Human Resources, and an excitement for Chick-fil-A.
Present and able to address Team Member and Leadership concerns as they arise.
Attend and help organize Quarterly Leadership Team Meetings to ensure the team remains consistent, and up to date on Restaurant Performance, upcoming events and any changes in operations.
Attend Leadership meetings to coach and advise Leaders on personnel issues.
Ensure you know, adhere to and enforce all policies outlined in the Employee Handbook.
Partner with the Operator and Ops Directors to ensure staffing par levels are up to date based on business needs.
Review and maintain Applicant Tracking System daily ensuring quality candidates are contacted within 2-3 business days.
Hold interviews as needed to fill staffing gaps. Utilize Interview Guides for all positions, creating new guides as positions are developed.
Monitor and update HR/Talent boards on Monday.com regularly
Encourage a culture where we serve all guests in a manner that leaves them happier when they leave than they were when they arrived.
Utilize HotSchedules, Slack, VSBL, CFA Home, monday.com, Pathway, and other restaurant software systems to ensure you are aware of any necessary communication, changes in procedures, goals for your shift, etc.
Collaborate with the Leadership Team and be willing to serve in any capacity each day, always prioritizing the Guest Experience.
Utilize Effective Requests to ensure smooth communication within the team.
Demonstrate a working knowledge of Chick-fil-A processes and procedures. Show an eagerness to learn and grow daily, always pursuing excellence.
Know all Pathway based procedures and be willing to go back and review any issues that arise to uphold the standards of CFA Eldorado & Ridge.
Ensure all assigned Pathway Training is completed prior to the due date given.
Background Profile
2 years of Leadership experience (required)
2-3 years of Human Resources Management experience (preferred)
Recruiting experience (required)
Restaurant experience (preferred)
Passion for Chick-fil-A's values
Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Leadership Bonus Plans
Continued personal and professional development
Restaurant type:
Casual dining restaurant
Fast casual restaurant
Quick service & fast food restaurant
Shift:
Day shift
Evening shift
Morning shift
Weekly day range:
Monday to Saturday
Weekend availability
Experience:
Restaurant: 1 year (Preferred)
Leadership: minimum of 2 years (Required)
SHRM-CP or equivalent (Highly Preferred)
$32k-41k yearly est. 27d ago
Back of House Night Leader
Chick-Fil-A 4.4
Chick-Fil-A job in Dallas, TX
We are looking to fill entry level, mid level and upper level leadership positions.
Pay ranges between $15 and $18 an hour.
Responsibilities include:
Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
Ensures that workstations are clean at all times.
Ensures that cashiers follow cash handling procedures at all times.
Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
Perform any of the tasks above as needed throughout shift.
Addresses guest issues that may arise; consults with management regarding complex issues.
Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
Communicates employee performance and policy/procedure violations to management for appropriate handling.
Strictly adheres to all Company policies and procedures.
Produce positive business results through leading teams
Benefits Include:
Competitive Pay
Health Benefits (for certain levels of leadership)
Scholarship Opportunities
Sundays Off
Flexible Scheduling
Advancement Opportunities
Fun Work Environment
Free Food!
$15-18 hourly 60d+ ago
Chick-fil-A Team Member
Chick-Fil-A 4.4
Chick-Fil-A job in Cross Roads, TX
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
Full-time and Part-time
Our Benefits Include:
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Front of House Team Member Responsibilities:
Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Honor and encourage others to follow the vision and values of the Restaurant
Multitask quickly, yet thoroughly
Be team-oriented, adaptable, dependable, with a strong work ethic
Work on their feet for several hours at a time
Communicate effectively with guests and Team Members
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Back of House Team Member Responsibilities:
Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
Be knowledgeable of the assignments for all kitchen stations, including fries,, assembling, boards, and food prep
Stock kitchen inventory as needed
Keep the kitchen neat, clean and orderly at all times
Keep up-to-date with new products rolled out by Chick-fil-A
Work safely around kitchen equipment and report any maintenance issues to Leadership
Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
Complete all opening or closing tasks as assigned
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:
Consistency and reliability
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 25 lbs on a regular basis
Have the ability to stand for long periods of time
Benefits
Flexible schedule
$21k-24k yearly est. 60d+ ago
Global Head of Loyalty and eCommerce
KFC 4.2
Plano, TX job
What You'll Be Serving Up:
The Head of Loyalty and eCommerce will lead the global digital commerce agenda, driving the growth, adoption, and impact of the brand's digital ecosystem across markets. This role is responsible for defining the long-term strategy and operational framework for eCommerce and loyalty ensuring seamless, connected, and profitable digital experiences across all owned and operated channels (app, web, kiosk, and delivery).
This leader will bring deep loyalty expertise and a proven track record in scaling best-in-class loyalty programs, optimizing for penetration, engagement, and retention. They will act as a strategic partner to markets and cross-functional leaders, ensuring alignment between the commercial, brand, and technology roadmaps.
Here's How You'll Spice Things Up:
Global Strategy & Leadership
Define and lead the global loyalty strategy, setting the vision for digital customer engagement and commercial growth.
Establish a unified loyalty framework that scales globally while allowing local market flexibility and innovation.
Serve as the global subject matter expert on loyalty, driving best practices in customer acquisition, activation, and retention.
Partner with cross-functional leaders (Marketing, Technology, Operations, Finance) to ensure the digital ecosystem delivers both brand and business value.
Inspire and develop a high-performing, multidisciplinary team spanning loyalty, creative experience, analytics, and channel management.
Program & Platform Development
Oversee the global loyalty program roadmap, ensuring the platform evolves in line with customer expectations, competitive trends, and business needs.
Collaborate with product and technology teams to define digital feature requirements that enhance customer experience and lifetime value.
Drive alignment across channels (app, web, kiosk, delivery) to ensure a consistent, seamless, and branded customer journey.
Support market adoption by providing scalable playbooks, frameworks, and commercial models that guide local execution.
Performance & Measurement
Establish and embed a unified global measurement framework for eCommerce and loyalty performance, covering penetration, engagement, frequency uplift, LTV, and ROI.
Champion a data-led culture, leveraging analytics to inform commercial decision-making and continuous improvement.
Lead regular performance reviews, identifying opportunities to optimize digital channel effectiveness and loyalty impact.
Cross-Functional & Market Engagement
Act as the global lead for market engagement, guiding the rollout, governance, and evolution of the loyalty and eCommerce programs.
Collaborate with regional and market teams to localize global strategies, ensuring cultural and operational fit.
Partner with operations, marketing, and finance to ensure commercial alignment and full-channel integration across delivery, kiosk, and restaurant experiences.
Team Leadership
The Head of Loyalty and eCommerce will lead a team of specialized managers responsible for defining, delivering, and optimizing the eCommerce and loyalty ecosystem:
Digital Strategy Manager: Defines the global program framework, ensuring consistency across tiers, rewards, and customer experiences.
Loyalty Creative Lead: Owns the end-to-end loyalty product experience across app, web, and kiosk.
Performance Lead: Develops and governs the global measurement and reporting framework.
Delivery Channel Manager: Sets commercial and operational best practices for aggregators and delivery channels.
Kiosk Channel Manager: Leads kiosk performance and best practice integration across the digital and physical customer experience.
What You Bring to the Table:
12+ years in digital commerce, CRM, or loyalty leadership roles, preferably within international, consumer-facing businesses and / or franchised type businesses (e.g., QSR)
Proven track record in scaling loyalty programs that deliver measurable customer and commercial impact.
Strong strategic and analytical capability, with experience leading multi-channel digital growth.
Deep understanding of digital product development, performance marketing, and omnichannel customer journeys.
Exceptional leadership, stakeholder management, and influencing skills across global and matrixed organizations.
Experience partnering with technology and operations functions to deliver digitally enabled customer experiences.
$77k-117k yearly est. Auto-Apply 26d ago
Daytime Drive-Thru Expert
Chick-Fil-A 4.4
Chick-Fil-A job in Dallas, TX
Part-Time Front of House Expert (Lunch Service) Needed!
Are you enthusiastic about providing excellent service and creating a positive impact on others? Do you enjoy working in a fun and loving environment where you can grow both personally and professionally?
Join Chick-fil-A Cockrell Hill as a Part-Time Front of House Expert (Lunch Service) and be part of a dynamic team that offers market-leading pay and a range of benefits. At Chick-fil-A, you'll have the opportunity to learn from experienced professionals, gain real-world experience, and enjoy a flexible schedule that includes Sundays off.
Requirements:
Treat others with respect and kindness
Highly motivated and dedicated individuals
Benefits:
Health insurance
Mental health counseling
Paid time-off
Free beverages and discounted food
Flexible scheduling
Scholarship opportunities
We ask you to:
Communicate effectively in English
Be at least 16 years of age
Work a flexible schedule
Lift and carry 10-65 lbs
Have reliable transportation
Requirements and Responsibilities:
Consistency and reliability
Be able to work Lunch Time
Cheerful and positive attitude
An attitude of ownership and care
A team mentality
A joy in serving others
Location: Cockrell Hill Drive-Thru Only 1535 N Cockrell Hill Rd
Work schedule
Other
Supplemental pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Referral program
Paid training
Mileage reimbursement
Other
Life insurance
$28k-37k yearly est. 60d+ ago
Chick-fil-A Leadership Development Program
Chick-Fil-A 4.4
Chick-Fil-A job in Fort Worth, TX
The Leadership Development position at Chick-fil-A Avondale Haslet is designed to give individuals the opportunity to come into a small business and learn to operate it as their own, while building and improving their leadership skills as well as their business acumen.
Starting out you will be trained in every team member position of the restaurant, until you are proficient. Then, leadership training will commence with 5 weeks of dedicated shadowing, content coaching, operational skill building, and restaurant business decision making. We coach on Operations, Systems, Culture, and Hospitality.
We will start you out being trained in every area of the restaurant until you are proficient (basic team member skills). This means all team member positions in the restaurant.
Participants are then required to work at least 60-days to prove themselves in our restaurant fundamentals before we formally move forward with their leadership training. During this time you will have a self-paced study packet to complete that will help you pass our leadership development test.
If you complete team member training and pass our written & verbal development tests, you will then begin a development process in key Chick-fil-A business concepts. This process will prepare you for the leadership position. Typically this development takes about 6-months. During this development time you will function as a shift leader (leading shifts and coaching/mentoring team members operationally) as you hone the skills listed below:
Operations: Learning to lead a team in execution of our core values (fast, friendly, and accurate service), and our mission statement (to refresh and care for all day every day).
Training/Coaching: Learning to develop and train team members efficiently, and coaching teams to maximize productivity and team member engagement.
Truck ordering & Inventory: Organization of stock, efficiency of truck unloading, management of InForm truck order guides, etc.
Food Safety, completing Food Safety weekly audit as well as ensuring the SAFE Daily Critical are being completed.
ERQA- Electronic Restaurant Quality Assessment. This is a daily audit that checks on the quality of food and general restaurant cleanliness/functionality/and environment.
Hospitality & Guest Experience: This includes leading giveaways, and talking with care to guests.
Drive-thru Efficiency: Correct execution of the outside drive-thru play.
Change Ordering & Cash Management: Auditing InForm reports as well as monitoring cash risk and change fund on hand.
Facilities & Equipment: Deep clean checklists on Jolt (our operations platform). As well as auditing the repair and working function of all equipment AND smallwares in the location. Managing maintenance calendar schedule.
Scheduling/Labor Management/People: How to use the Hotschedules software as well as complete a schedule in a timely manner. Sit in on interviews.
Catering operations: Correct execution of catering requirements, including CMT software proficiency, POS, and phone etiquette, lead times, etc..
Information Tech (IT): Swap-out, repair & maintenance.
Core Leadership Values: Learn and execute our core leadership values:
Solve Problems
Take on Additional Responsibility
Own Your Development
Bring Others Along
Once you have been graded as proficient in the skills listed above, you will be placed in our “assessment” phase as you continue to lead shifts as a shift leader. This phase lasts 6-months. During this time you will be asked to set goals & lead/drive results in your focus area. Leaders will also be required to execute on our team engagement goals to show hospitality towards one another (within our team & with guests).
During this time you will be placed in a Front of House, Drive-Thru, or Kitchen operational role with a specific business focus. You will be asked to set goals & lead/drive results in your areas of focus. We are looking fort mentorship and the ability to inspire your fellow teammates. You may be in one area primarily, but this role involves learning when to move to other areas of the business to coach.
At the end of the assessment phase it will be decided if Leadership is the correct pursuit for you. We will also assess with you how far you are planning to grow within our organization. The options are listed below.
Shift Leader: 6 months training (includes the 5 weeks initial team member/shift leader training).
Assistant Director: 6 months training. Can be applied for after one full year in a Shift Leader role (1.5 years total in the business). Eligible to apply for a promotion after one full year in assistant Director Role (one year post training).
Senior Director: 1.5 years in Assistant Director role. Rotating through all five specialties (3 months each).
The business reserves the right to count job experience as a part of training/tenure requirements for each level of leadership. This is assessed on a case-by-case basis.
The business (Chick-fil-A Avondale Haslet) reserves the right to count job experience as a part of training/tenure requirements for each leadership position. This is assessed on a case-by-case basis.
General Skills/Qualifications:
Previous leadership experience preferred
Adaptable and dependable
Service-oriented mindset
Coachable attitude
Attention to detail
Flexible to work different areas of the business
Ability to work a changing schedule (evenings and mornings)
Available to work weekends
Associate's or Bachelor's Degree a plus
Compensation Rate:
Discussed during Interview
Benefits:
Subsidized health insurance available.
Free meals on shift.
Life insurance.
Team member family events.
Opportunities for advancement.
Bonus structure eligible depending on job title/advancement.
Work schedule
Other
Weekend availability
Benefits
Health insurance
Life insurance
Dental insurance
Vision insurance
Paid training
Employee discount
$25k-35k yearly est. 60d+ ago
Research & Development Chef
KFC 4.2
Plano, TX job
What You'll Be Serving Up:
You will supercharge KFC US' finger lickin' good menu by contributing to the improvement of our core menu with crave-worthy, innovative products that delight our guests. Your mission will be to develop / tweak our core products menu by spearheading research, testing, and evaluation of new ingredients / products.
Here's How You'll Spice Things Up:
Support the evaluation of core menu items and ingredients through product testing, data analysis, and sensory reviews.
Assist in supplier collaboration by collecting technical data, tracking compliance with specifications, and coordinating ingredient trials.
Analyze consumer, operational, and cost data to identify opportunities for improving product quality, consistency, efficiency and costs.
Partner with cross-functional teams, prepare reports and presentations to communicate findings, recommendations, and trial results to the manager and cross-functional teams.
Monitor industry trends and competitive activity to provide insights that inform menu and ingredient improvement initiatives.
Represent the FIT team in cross-functional meetings by lending expertise on food innovation/commercialization, sharing updates on deliverables, escalating roadblocks, and offering solutions.
Drive transformative impact for KFC US by owning specific projects.
What You Bring to the Table:
Education:
Bachelor's degree from an accredited 4-year university, preferably in Food Science or related field.
Experience:
4+ years of relevant work experience required with Bachelor's.
Experience in a Product Development position for a quick service restaurant brand ($500M+ in size), creating and commercializing successful new product offerings preferred.
Skills
Excellent oral and written communication skills to engage and align cross-functional stakeholders; ability to present effectively.
Strong analytical skills to interpret data and form action-able recommendations.
Exceptional project management capabilities, including driving great outcomes in a fast-paced environment.
Mindset:
Relentless in the pursuit of excellence and maintaining high standards.
Resourceful and adaptive in ambiguous situations with a proven ability to operate “in the grey.”
Resilient in the face of obstacles and persistent in driving towards results.
Thrive in a collaborative environment and excel at inspiring and developing team members.
What's In It for You:
Be part of a major transformation for a historic and iconic brand, driving innovation in menu development and product improvement.
Gain valuable experience designing, planning, and managing complex research and development projects that shape the future of KFC US's offerings.
Build expertise in collaborating with Brand Managers, cross-functional teams, and suppliers to improve the quality of our menu items.
$23k-30k yearly est. Auto-Apply 60d+ ago
Assistant Director
Chick-Fil-A 4.4
Chick-Fil-A job in North Richland Hills, TX
Chick-fil-A - Director / Assistant Director
Lead with Excellence. Develop People. Drive Results.
At Chick-fil-A Keller & Chick-fil-A N. Tarrant Pkwy, leadership is more than managing shifts-it's about developing teams, driving operational excellence, and creating remarkable guest experiences. We are seeking proven leaders who thrive in a fast-paced environment and want to make a meaningful impact through people and performance.
Why This Role Matters
Directors and Assistant Directors play a critical role in the success of our business. They set the tone for culture, lead leaders, and ensure our teams deliver outstanding food and hospitality. Leaders at this level also drive performance in sales, operations, and guest satisfaction, while building and developing strong teams. This role provides the opportunity to influence results across the business and directly impact the experience of thousands of guests and team members every week.
Growth Opportunities
At Chick-fil-A, we are committed to developing leaders for long-term success. Directors and Assistant Directors receive intentional leadership coaching, exposure to strategic business planning, and opportunities to grow into senior-level leadership. For the right individuals, this pathway can also serve as preparation for future opportunities within Chick-fil-A, including the potential to pursue becoming an Owner/Operator.
What You'll Do
Lead and coach a team of leaders and team members to achieve operational excellence
Ensure guest satisfaction by upholding the highest standards of hospitality, food quality, speed, and accuracy
Oversee financial stewardship including sales growth, labor management, and cost efficiency
Collaborate with senior leadership and the Operator to implement strategic initiatives and operational goals
Build and maintain a strong leadership pipeline through recruiting, training, and retention
Foster a culture of accountability, servant leadership, and continuous improvement
What We're Looking For
1+ years of leadership experience leading a team of 5 or more people - responsible for results and performance of those people
Ability to inspire, coach, and hold others accountable
Strong problem-solving and decision-making skills with a growth mindset
Excellent organizational, communication, and interpersonal abilities
Flexibility to work early mornings, evenings, and Saturdays (closed Sundays)
Commitment to excellence and high performance in a fast-paced environment
Compensation & Benefits
Competitive salary ($21-25/hr + overtime eligibility, depending on role and experience)
Quarterly performance-based bonus program (up to 10% of wages) tied to Food Safety, Guest Satisfaction, IPO, and Sales goals
Health, dental, and vision insurance (after 60 days for full-time)
401k with employer match (after 1 year)
Paid Time Off
Leadership coaching and development opportunities
Free meals while working & uniform discounts
If you are a results-driven leader who values people, performance, and excellence, apply today to join our leadership team at Chick-fil-A as a Director or Assistant Director.
Work schedule
Day shift
Night shift
Weekend availability
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k) matching
$21-25 hourly 60d+ ago
Inventory Lead
Chick-Fil-A 4.4
Chick-Fil-A job in Prosper, TX
requires availability to open 5 days a week.
Inventory Lead - Chick-fil-A Gates of Prosper
Are you a highly organized and detail-oriented individual? Do you thrive in a fast-paced environment? Join our dynamic, fast-paced quick-service restaurant team, where high volume meets high efficiency! We are looking for a talented and motivated Inventory Lead to join our team and play a key role in managing our inventory to ensure smooth and efficient service.
About Chick-fil-A
Working at Chick-fil-A Gates of Prosper is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Job Summary:
As an Inventory Lead, you will be at the heart of our restaurant's operations. Your primary responsibilities include meticulously handling our inventory - from receiving and storing supplies to monitoring stock levels and minimizing waste. Your keen eye for detail and proactive approach will ensure that we have just what we need, when we need it, to delight our customers with speedy service.
Key Responsibilities:
Receive, verify, and properly store incoming inventory from delivery trucks.
Conduct regular inventory counts to maintain accurate on-hand records.
Efficiently manage inventory levels to ensure the availability of items, while avoiding overstocking.
Order necessary supplies, considering forecasted demand and current stock levels.
Monitor and manage food and paper waste, implementing strategies to reduce it.
Collaborate with kitchen and front-of-house leadership to understand inventory needs.
Maintain a clean and organized storage area to facilitate quick and accurate inventory retrieval.
Adhere to all safety and sanitation guidelines related to handling and storing food products.
Utilize inventory management software to track supplies, place orders, and generate reports.
Regularly check for shortages and approved solutions.
Submit credit requests as needed for damaged items.
Other duties as assigned.
Qualifications:
Some experience in inventory management, preferably in a fast-paced restaurant or similar environment.
Must be available to work at 5:30 AM, five days a week
Strong organizational skills and attention to detail.
Ability to work independently and make decisions under pressure.
Good mathematical skills for accurate order calculations and inventory tracking.
Proficient in using inventory management software and basic computer applications such as Excel.
Excellent communication and teamwork skills.
Ability to lift and move heavy items (up to 50 lbs), when necessary.
Flexible schedule, including availability on weekends and holidays.
Benefits:
Competitive pay
Opportunities for professional growth and development.
A dynamic and supportive team environment.
Employee discounts and meal benefits.
Flexible scheduling.
Location: Gates Of Prosper 1091 S Preston Rd, Prosper, TX 75078, USA
Don't miss out on this exciting opportunity to join our team! Apply now and be part of a delicious, fun, and loving work environment where you can develop valuable skills and make a positive impact on our guests.
Work schedule
Day shift
Benefits
Employee discount
Paid training
Flexible schedule
$28k-36k yearly est. 60d+ ago
Chick-fil-A Preston Rd (2 Locations - Plano & Frisco)
Chick-Fil-A 4.4
Chick-Fil-A job in Plano, TX
Thank you so much for your interest! Please take a few moments to fill out this basic contact information to get started. We look forward to learning more about you and meeting you soon!
$35k-46k yearly est. 60d+ ago
Prep Team Member
Chick-Fil-A 4.4
Chick-Fil-A job in Dallas, TX
DescriptionAt Chick-fil-A, the Team Member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. As a Prep team member, you will prepare all our our fresh and healthy menu items! From salads, wraps, fruit cups and much more you will be a vital part of the team! Attention to detail and food safety are a must.
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
$21k-27k yearly est. 60d+ ago
Manager II, Transportation
Chick-Fil-A 4.4
Chick-Fil-A job in Hutchins, TX
The Transportation Manager will lead the execution of safe, effective, and efficient outbound transportation at the new Chick-fil-A Supply Distribution Center (DC) in Hutchins, TX. The Transportation Leader will have the opportunity to refine and improve outbound transportation procedures and service standards for the operation, helping drive continued innovation at an operation like no other in the food service industry. Most importantly, this person will lead in a way that supports Chick-fil-A's vision and strategy while embodying the corporate purpose.
This position requires a leader who can call upon a diverse range of skills and experiences to support overall operations. The role is highly interdependent with the other divisions of the distribution center and Chick-fil-A Supply Services, requiring the Transportation Leader to foster relationships with a wide range of people to execute their responsibilities. This calls for a dynamic leader who has a heart for service and compassion coupled with a mind for effectively supporting the management of the business. Furthermore, this role will be uniquely challenged with their participation in the stand up of a brand-new DC and the testing and refinement of a new facility implementation playbook to assist in the stand up of future facilities.
About Chick-fil-A Supply
Chick-fil-A Supply , a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.
Responsibilities
As the transportation manager, you will lead a team of supervisors, drivers, and navigators to ensure the on-time, safe and affordable delivery of product to Restaurants. In addition to leading the training and development of supervisors, drivers, and navigators, you will instill a culture of safety, engagement and positivity that reflects Chick-fil-A Supply values and serves Restaurant Operators.
Your other duties will include:
Improving upon and executing outbound transportation procedures and service standards
Assessing the cost and performance of current and alternative outbound transportation procedures and service standards
Leading resource planning for outbound transportation staff and communicating to staffing lead
Leading daily scheduling for outbound transportation and coordinating backhaul
Working with the safety leader to ensure compliance of outbound transportation with federal, state and local government regulations (e.g., driver logs, DOT regulations, etc.)
Supporting regulatory and internal audits of operations
Evaluating operational results and communicating those results to DC leadership
Coordinating with service providers
Defining and communicating outbound transportation equipment needs (e.g., tractors and trailers)
Defining key performance indicators (KPIs) for outbound transportation and delivery service
Balancing the needs of the Operator with the capabilities of the operation
Managing the budget of outbound transportation at the DC
Supporting Chick-fil-A vision and strategy
Driving innovation in the distribution center operation
Utilizing and managing TMS, Telematics & proprietary Delivery Applications
Completing other activities as deemed valuable by management
Minimum Qualifications
7+ years of experience in outbound distribution operations, transportation, food distribution, and/or private fleet responsibility
Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner
Demonstrated functional knowledge and expertise in distribution, including outbound transportation procedures and regulations, routing, transportation equipment, performance metrics, and supplier management
Working knowledge of innovations in supply chain and outbound transportation and equipment
Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements
Ability to work a swing shift and be present to lead your team at night at least 50% of the time
Exceptional organization, attention to detail, and communication skills
Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect
Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions
Preferred Qualifications
10+ years of leadership experience in a distribution or manufacturing with outbound transportation, food distribution, and private fleet responsibility
Experience with private fleet operations
Experience in a start-up environment
Demonstrated success in operations and people leadership
Minimum Years of Experience 7 Travel Requirements 20% Required Level of Education High School Diploma or GED
$38k-51k yearly est. Auto-Apply 12d ago
Night Dining Room Hostess
Chick-Fil-A 4.4
Chick-Fil-A job in Plano, TX
Hostess - Roles & Responsibilities (Winning Hearts Focus)
To create a warm, welcoming environment that makes every guest feel valued and
cared for. As a hostess, you are the face of hospitality in the dining
room-ensuring guests have everything they need and feel seen, appreciated, and
delighted.
Core Responsibilities: Create a Warm Welcome
·
Greet every guest with a genuine smile and
friendly tone.
·
Open doors for guests when appropriate.
·
Engage in light conversation to make guests feel
at home.
Own the Guest Experience
·
Proactively visit tables to check on guests'
satisfaction.
·
Offer to refresh drinks, bring condiments, or
clear trays.
·
Anticipate needs before guests have to ask.
Maintain a Pristine Dining Room
·
Help Dining attendant tables, floors, condiment
stands, and restrooms spotless.
·
Ensure high-chair and table turnover is quick,
clean, and safe.
Support Front-of-House Team
·
Help carry trays for guests needing assistance.
·
Step in where needed without waiting to be
asked.
Personalize the Moment
·
Learn and use guest names when possible.
·
Celebrate birthdays or milestones with a kind
word or gesture.
·
Recognize returning guests and thank them for
their loyalty.
Resolve with Care
·
Listen attentively to guest concerns and resolve
small issues quickly.
·
Report larger issues to a leader with all
relevant context.
·
Follow up to ensure resolution brought
satisfaction.
Mindset & Culture Commitments:
·
Be Present - Make each guest feel like the only
guest.
·
Be Proactive - Look for what can be done before
being asked.
·
Be Grateful - Express appreciation to guests and
team members alike.
·
Be a Team Player - Encourage and support
coworkers to win together.
·
Be a Brand Ambassador - Reflect Chick-fil-A's
values with every action.
Work schedule
Night shift