At Chick-fil-A, Operation Leaders are responsible for assisting the Director team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Operation Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant; following established opening and closing procedures.
We look for individuals sone who consistently demonstrate our core values, embrace the Chick-fil-A culture and have a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times.
Position Type:
Full-time
Our Benefits Include:
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Meal Discounts
Cell phone subsidy
Work Shoe subsidy
Competitive pay
Operations Leader Responsibilities:
Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
Ensures that Team Members work at a pace to maintain the restaurant's established speed of service guidelines.
Ensures that workstations are clean at all times.
Ensures that cashiers follow cash handling procedures at all times.
Ensures and executes break management for the shift
Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
Ensures that Team Members monitor the dining room, restroom, parking lot, and overall facility cleanliness.
Perform any of the tasks above as needed throughout the shift.
Addresses guest issues that may arise; consults with management regarding complex issues.
Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
Communicates employee performance and policy/procedure violations to management for appropriate handling.
Strictly adheres to all Company policies and procedures.
Qualifications and Requirements:
Meets all Hospitality and Culinary Professional job requirements
2-5 years in a leadership/manager role
Must have a High School diploma or equivalent
Be available to work any time including Fridays and Saturdays
Proven history of how to continuously develop themselves
Ability to develop a high-performing team to achieve desired results
Reliable transportation
Ability to create, communicate, and execute achievable goals for their shift
Ability to manage and solve Team Members behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
This Chick-fil-A Restaurant is operated by an independent franchised business owner
who make all their own employment decisions and is responsible for their own
content and policies.
Work schedule
8 hour shift
Weekend availability
Benefits
Flexible schedule
Health insurance
Dental insurance
Vision insurance
401(k)
401(k) matching
Referral program
Employee discount
Paid training
Other
$26k-38k yearly est. 60d+ ago
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Delivery Truck Unloader
Chick-Fil-A 4.4
Chick-Fil-A job in Laguna Hills, CA
Looking for a delivery truck unloader for Chick-fil-A El Toro Road. Your schedule would be Monday, Tuesday then Thursday to Saturday from 5 am - 8:00 am then Sunday to perform deep cleaning for different areas in the restaurant . You would be in charge of organizing and putting away boxed food products on storage shelving and the Walk-In refrigerator and freezer of the restaurant. Sweep, clean and mop freezer and put cardboard boxes in the dumpsters. Must be able to lift multiple boxes weighing over 50lbs. Must have a sense of urgency to put away products efficiently while also rotating expiring products. Must be coachable, good organization skills and have attention to detail. Must be 18 Years plus
Work schedule
Weekend availability
Benefits
Referral program
Employee discount
$33k-39k yearly est. 4d ago
Senior Manager - Marketing Technologies (Adobe)
Chipotle Mexican Grill 4.4
Newport Beach, CA job
Senior Manager - Marketing Technologies (Adobe) page is loaded## Senior Manager - Marketing Technologies (Adobe)locations: 9998 - 610 Newport Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: JR-2026-00814858**CULTIVATE A BETTER WORLD**Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.**THE OPPORTUNITY**We're seeking a Senior Manager, Marketing Technology to own and evolve our Adobe stack - AEP, AJO, Adobe Analytics, Target, and CJA - while building a high-performing team. You will lead a team of four and ensure these platforms deliver measurable business impact, with a mandate to develop talent, strengthen craftsmanship, and grow capacity as our needs scale. This role partners closely with Marketing, Product, Data, Engineering, and Privacy to drive audience strategy, real-time activation, and personalization at scale, while ensuring data quality, identity resolution, governance, and seamless integrations with CRM, web/mobile, vendor platforms, and our data warehouse.As a people-first leader, you'll create clear role definitions and growth paths, run regular 1:1s and goal/feedback cycles, and invest in training and Adobe certifications. You'll establish mentoring, pairing, and configuration/query reviews; promote cross-training across our Adobe products; and foster a culture of inclusion, teamwork, and continuous improvement. You'll hire to fill key skill gaps, onboard new team members effectively, recognize and reward impact, and build succession plans for critical capabilities.You'll oversee end-to-end operations across tagging and data collection, schema and consent management, journey design and orchestration, experimentation and optimization, and cross-channel reporting. Responsibilities include platform health and SLAs, backlog and budget management, vendor coordination, and establishing best practices, documentation, and enablement for stakeholders. You'll track and communicate outcomes through clear KPIs (e.g., conversion lift, audience reach, latency, and attribution accuracy) and coach the team to deliver rapid, reliable, repeatable releases. This is a hands-on leadership role for someone who can balance strategic direction with day-to-day execution.**LOCATION**This position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role.**WHAT YOU'LL DO*** Manage a team of 4 of highly skilled marketing technology specialists.* Ensure proper agile development of our Martech stack.* Partner with our Product team to achieve roadmap execution success.* Plan and execute releases: UAT, change tickets, rollback plans, and release notes.* Track key KPIs daily/weekly (conversion lift, reach, latency, data freshness, error rates) and share concise updates.* Manage vendor relationships and licensing/utilization (profiles, event volumes, message quotas); prevent overage risks.* Document architectures, runbooks, standards, and playbooks; keep diagrams and inventories current.* Coach and develop the team: 1:1s, feedback, pairing/reviews on configurations and queries; identify skill gaps and training needs.* Partner with Finance/Procurement on budget vs. actuals for tools and services; identify cost optimizations.* Engage stakeholders regularly (Marketing, Product, Data, Security/Privacy) to align on priorities and resolve dependencies.* Continuously identify and implement improvements to speed, reliability, and governance (automation, templates, reusable components).**WHAT YOU'LL BRING TO THE TABLE*** B.S. degree in computer science, engineering, or marketing preferred.* 8+ years of Martech experience.* 4+ years of people leadership experience.* Expertise in the Adobe stack of marketing technology tools.* An agile mind set with the ability to adapt and adjust to an ever-evolving market.**PAY TRANSPARENCY**A reasonable estimate of the current base pay range for this position is $178,000.00-$259,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** for more details.**WHO WE ARE**Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit*Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.**Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact* *ADAaccommodations@chipotle.com* *if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.*Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe.With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit .
#J-18808-Ljbffr
$178k-259k yearly 5d ago
Customer Service
KFC 4.2
Yorba Linda, CA job
Job DescriptionJOB PURPOSE: Make the Connection by greeting and serving each guest courteously, quickly, and efficiently while adhering to procedures. This position is responsible to interact with guests/fellow team members in a respectful and professional manner. Most of all, display superb Teamwork skills to contribute to a positive work environment through our Core Values.
JOB ACCOUNTABILITIES:
Create a winning experience for every guest by greeting them with a smile, making them feel welcome with a cheerful, helpful, and respectful attitude.
Take guests orders and assemble them.
Immediately attend to any guest service problem or complaint and notify manager as needed.
Accept payment from customers, make change as necessary, and issue a receipt.
Follow proper cash handling procedures, as defined by the Cash Handling Policy, including Accountability for all cash issued and received at the register assigned to you during your shift.
Resolving guest complaints and addressing any questions or comments that guests may have.
Ensure that all product holding times are strictly observed.
Maintain clean and safe work area.
Restock and clean respective area upon closing, including floors, tables, trash cans, and restrooms.
Stock work station as needed napkins, cups, lids, etc. and maintain an adequate supply of iced tea.
Operate registers and credit card machines.
Follow food & safety procedures and reports any issues to the Manager on Duty and/or Area Manager.
Able to work flexible schedule; days, nights, weekends and holidays.
Perform any other duties as assigned by the Manager in charge of the shift.
SKILLS AND EXPERIENCE REQUIRED:
Outstanding customer relation skills and ability to ensure a guest priority culture
Effective communication, good organization skills
Accuracy and honesty of handling revenues and aspects of the revenue control system
Good math skills
Good analytical skills
Ability to act on and solve minor problems as they arise
Ability to multi-task and work under pressure
$27k-34k yearly est. 6d ago
Little Caesars - Manager Trainee - 5748
Little Caesars 4.3
Covina, CA job
Come join our family and become a Pizza GENIUS!
Hot opportunity - Ready for you!At Little Caesars, we want to be everyday heroes to our customers by making their lives easier. We strive to be HOT-N-READY with perfectly made pizzas, where and when they need us. Ready for their little league teams - whether they win or lose. Ready for their first sleepover or their next all-nighter, romantic date nights and work extra late nights. Birthdays, Tuesdays, or any day when they need something good.For our store crews, field employees, corporate colleagues, and everyone who is a part of the Little Caesars family -- service isn't what we do, it's who we are.Little Caesar Enterprises, Inc. (“LCE”), Home of the Hot-N-Ready Pizza is seeking out energetic and driven individuals with experience in a restaurant or retail environment to join the management team at one of our corporate-owned restaurants. To continue our reign as “Best Value in America” and our 10+ consecutive years of growth, we are looking for leaders who can motivate others, control costs, and build sales. This is a FUN and fast paced environment!
As the world's largest carry out pizza chain in business since 1959 and 1000's of stores worldwide, we provide numerous opportunities for growth. In fact, many of our Vice-Presidents started out as crew members and/or manager trainees! Our promote from within philosophy works, and we know it!
Job requirements:
o 3-4 years experience in a high volume, quick service or fast casual restaurant environment
o Excellent leadership, communication, and team building skills
o Positive attitude and outstanding work ethic
Little Caesars offers an excellent compensation and benefits package including: medical/dental/prescription coverage, 401k with company match, adoption benefits, and exciting sports and entertainment perks! In addition to Little Caesars Pizza, Ilitch companies in the food, sports and entertainment industries include: the Detroit Red Wings, Olympia Entertainment, Olympia Development, Blue Line Foodservice Distribution, Champion Foods, Ilitch Holdings, Inc., Little Caesars Pizza Kit Fundraising Program, and a variety of venues within these entities. Michael Ilitch owns the Detroit Tigers. Marian Ilitch owns MotorCity CasinoCome join a stable company that is an industry leader -- we are waiting for YOU to join our team!
Pay for the Position:
$23.00 Per Hour
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Little Caesars Enterprises Inc.
Little Caesar Enterprises, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
This company participates in E-Verify. Click on any of the links below to view or print the full poster.
E-Verify and Right to Work.
PRIVACY POLICY
$23 hourly Auto-Apply 56d ago
HR Administrative Assistant
Chick-Fil-A 4.4
Chick-Fil-A job in Pasadena, CA
HR Administrator - Role Description
Our HR Administrator plays a vital role in keeping the heartbeat of our organization steady and strong. This team member supports the entire employee lifecycle-from recruitment and onboarding to offboarding-ensuring smooth and compliant HR processes while embodying our Commitment to Care and Core Values.
Key Responsibilities
Talent & Recruiting Support
• Coordinate and facilitate Open Interview events and candidate blitzing
• Conduct first-round interviews for entry-level positions
• Manage interview scheduling across all hiring stages
• Communicate hiring decisions and next steps to candidates
• Process all applicants and ensure proper documentation
Onboarding & Offboarding
• Serve as the Admin point of contact for Orientation and other People-related events
• Issue new hire paperwork and onboard new Team Members
• Audit and maintain personnel files for accuracy and compliance
• Remove former Team Members from systems (email, Slack, back-office, etc.)
• Manage uniform orders, deliveries, and returns
HR Operations & Compliance
• Track training and certification completions (e.g., Food Handler, ServSafe, Harassment Prevention, etc.)
• Input and organize compliance documentation across platforms (Bambee, filing cabinets, IT Compliance sheets)
• Issue team member access tools: keys, register cards, system logins, alarm codes, etc.
• Maintain and improve organizational systems to boost efficiency and team satisfaction
Administrative Support & Event Planning
• Plan and execute internal events: Team Member Appreciation Week, trainings, and more
• Manage mail, supplies, and cleanliness of on-site and off-site offices
• Drive to local vendors for supply pick-up as needed (e.g., Restaurant Depot)
• Work occasional Sundays to complete end-of-month tasks
• Meet regularly with HR Generalist and Executive Administrator for alignment
Team Culture & Growth
• Establish quarterly goals aligned with the restaurant's Vision, Core Values, and Business Plan
• Build positive relationships with leadership and team members
• Assist in identifying and developing Team Members to support growth and succession planning
• Support FOH/BOH operations occasionally, as needed
What We're Looking For
Character
• Positive, encouraging, and professional demeanor
• Protects confidentiality and fosters trust
• Organized, detail-oriented, and proactive
• Solutions-focused and results-driven
Chemistry
• Collaborates effectively with team members and leaders
• Leads with empathy and respect
• Communicates feedback with care and clarity
Competency
• Strong communication and organizational skills
• Self-starter who can manage tasks independently
• Tech-savvy and comfortable learning systems
Qualifications
Required
• 18 years of age or older*
• Available to work 30+ hours/week, including some holidays, nights, and weekends
• Valid driver's license (21+ to operate catering van)**
*May handle age-restricted equipment per CA Labor Law
**Must be 21+ to drive company vehicles
Preferred
• 1 year of Chick-fil-A Pasadena experience
• Bachelor's Degree
• Bilingual in Spanish and English
Compensation & Benefits
• Pay: $21- Starting Pay
• Time Off: Every Sunday off
• Perks: Food allowance & discounts, flexible scheduling, team outings, holiday events
• Education Support: $500 Book Stipend for students, additional scholarship opportunities
• Health Benefits: 401(k) eligibility after 1 year, health/dental/vision coverage
Work schedule
8 hour shift
Weekend availability
Monday to Friday
Holidays
Day shift
Night shift
Overtime
Other
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
401(k) matching
Paid training
$21 hourly 60d+ ago
Dish Washer
Chick-Fil-A 4.4
Chick-Fil-A job in Los Angeles, CA
The utilities specialist is responsible for the repairs, maintenance, and cleanliness of the restaurant.
Cleaning, moping, sweeping and scrubbing kitchen facilities/patio
Clean dishes
Cleaning exterior patio, grounds and parking area
Removing trash from cage area to dumpster
Unload boxes and rotate products
Ensure all products have been delivered and communicate with leaders about inventory
Equipment repair and maintenance
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Scholarship Opportunities
Free Food
$27k-34k yearly est. 60d+ ago
Director of Front of House Operations and Guest Experience
Chick-Fil-A 4.4
Chick-Fil-A job in Los Angeles, CA
Are you a problem solver? Do you enjoy bringing innovative solutions to the table? Our team at Chick-fil-A at 7th and Fig aims to be a high performing & engaged team, while offering impeccable services to all we encounter; creating customers that return for more. Our employee promise is to deliver a safe, fun and caring environment where team members are inspired to excel beyond their known potential. If this excites you, we have an amazing opportunity for you at Chick-Fil-A 7th and Fig.
Structure: Reports directly to the Operator. This role will lead and operate inside of a Chick-fil-A restaurant, locally owned by a franchise owner.
Restaurant Address:
660 S Figueroa St, Los Angeles, CA 90017, USA
Pay Rate:
$25.00 - $30.00 per hour
Role Description: The Director of Front of House Operations and Guest Experience manages, implements, and executes effective strategies to lead Front Counter, Mobile, Dine-In, 3rd Party and Catering Pickup and set the standard for operational excellence with the team. This person will also partner with the Operator to drive improvements to create exceptional customer experience/service (Core 4, Second Mile Service). This position leads all guest-facing operations, team development, training leaders, and driving sales through suggestive selling, while ensuring cleanliness, and a positive culture, often requiring a servant's heart and leadership experience. This position works closely with the Operator to ensure our vision and core values are the foundation on which we grow the business.
Director of Front of House Operations and Guest Experience responsibilities include:
FOH Operations
Drive Operational Excellence: Delivering operational excellence, working through all areas of FOH to ensure a remarkable guest experience. Drive systems to ensure smooth shift execution, providing feedback and guidance to improve team and guest experiences.
Develop and Lead: Build high performance teams, identifying and coaching leaders for Front of House. Manage a team of 30+, delivering feedback cycles, coaching, and fostering a collaborative and productive leadership team.
Maintain Compliance: Maintain a work environment that ensures and promotes food & team safety. Ensure adherence to policies and protocols required for successful Deloitte and EcoSure inspections.
Drive Guest and Team Satisfaction: Increase overall restaurant results, working cross-functionally with other department leaders through meetings and collaborative goals. Lead initiatives to improve customer experience through effective team leadership, training, and system implementation
Sales Channel Execution & Growth:
Lead: Lead by example while mentoring and developing the team. Lead Dine In, Carry Out and 3PD guest experience and set the standard for operational excellence with the team. Cultivate a culture of EXCELLENCE (Guest Experience, Speed of Service, Cleanliness, Hospitality), OWNERSHIP, & TEAMWORK
Organizational Alignment
Invest in, develop, and grow your team (Managers, Area Leaders, Trainers and team members). Collaborate with Training and HR Director on a Training & Growth plan for key leaders and team members
Drive strong systems, processes and procedures. Ensure all shifts are completing checklists for Operational Excellence
Collaborate with FOH leads and hold huddles with Front of House/Hospitality team members daily, weekly or monthly.
Connect with the Operator and other operational leadership at a minimum monthly, and as needed to guarantee excellence in communication for all initiatives related to the operations of the business. This includes attending operations meetings as needed to enhance communication.
Work with Director of Operations to Staff appropriately for all periods of the daily & weekly business cycle and special events
Protect the Brand
Ensure we represent the brand to the highest-level both inside and outside the restaurant.
Make certain we are doing things with excellence, honor, dignity, and respect.
Follow Chick-fil-A guidelines and procedures in all areas of the business, including all aspects of food safety.
Organizational Alignment
Connect with the Operator, fellow Directors, and other leadership as needed.
Connect with operational leadership by attending operations meetings as needed.
The purpose of these connections is to share updates in the areas mentioned above and discuss initiatives that have operational implications.
Top 3 Role Priorities:
CULTURE of EXCELLENCE for Front Counter, Mobile, Dine-In, 3rd Party and Catering
Strong problem-solving skills, in managing guest feedback and resolving challenges to maintain guest satisfaction and protect Chick-fil-A's reputation.
Invest and develop high-performing FOH team
Core Values:
Trust, Communication, and Accountability
Customer Focused
Results Oriented
We are looking for applicants who exhibit the following qualities:
Have a passion for organization and attention to detail
Enthusiastically and optimistically encourage our culture every day
Combine critical thinking and practical leadership to create a culture of serving
Data driven and unafraid to have direct and candid discussions
Effectively coach and give direction
Have a positive, stress-free attitude in all situations
Do not gossip and complain and put a stop to the gossip and complaining
Be proactive to solve problems when & before they arise
Consistently train a proactive hospitality mindset in team members
Lead with enthusiasm, it is contagious
Fight for a culture of enthusiasm in the restaurant at all times
Do all things with excellence, even when no one is watching
Ensure the team has this same mindset
Work schedule
Weekend availability
Monday to Friday
Overtime
Benefits
Flexible schedule
Dental insurance
Health insurance
Vision insurance
Life insurance
Other
Employee discount
Paid training
$25-30 hourly 60d+ ago
Director - Field Operations
Wendy's 4.3
Los Angeles, CA job
Why Wendy's When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!
The Director, Field Operations, leads a team of 5-8 Field Operations Managers in a defined geography responsible 12-15 franchise organizations that range in size from 6-75 units making up a portfolio of roughly 700 restaurants. The Director is personally responsible for the performance of assigned franchise entities in the territory, ensuring their teams are conducting restaurant visits and quarterly business reviews to assess performance against the Model of Excellence and assess capability for Growth Readiness. The Director trains and develops the team to conduct Wendy's Done Right Visits at assigned restaurants, driving the adoption of One Best Way to operate. The Director is a franchisee profitability and operations expert spending their time at the entity level to enhance franchise profitability while the team focuses on restaurant operations and four-wall EBITDA growth.
Consistently demonstrate Wendy's values and leadership behaviors to build positive business relationships with key partners including field leadership teams, Franchise Owner/Operators, QA partners, marketing, and other functional partners to drive the primary goal of sales & profit growth, new restaurant growth, and an excellent customer experience.
Responsibilities
Operations Performance Ownership
* Provides leadership to Franchisee community, recommending approaches to improve financial health of the organization; uses data and analytics from functional partners and Wendy's Done Right Assessments to guide their decision-making, problem-solving and time allocation to drive franchisee performance against the Model of Excellence scorecard
* Leads and motivates team of Field Operations Managers to drive customer centric culture that improves Operations and achieves annual targets; includes restaurant visits frequency according to performance and conducting twice annual Wendy's Done Right Visits in assigned restaurants
* Accountable to positively influence and drive solutions with Franchisees to align and maintain core systems with operational standards, improve customer satisfaction, increase SRS and Digital sales growth, customer counts growth, food safety, capital re-investment, remodeling and new restaurant development targets
* Provides leadership considerations with assigned Franchisee's on development sites in partnership with Development team and completing FZ assessments
Entity Level Profitability
* Works directly with Franchisees to grow their enterprise profitability by leveraging Margin Sprint initiatives; maximizes P&L control and implementing Wendy's recommended systems & tools across their entity restaurants
* Leverages Model of Excellence Scorecard for P&L benchmarking to set goals and practices to improve the entity's financial health. Follows up consistently with Franchisee to ensure those recommendations are implemented accordingly
* Effectively utilizes corporate resources, strategic partnerships, peers and support functions to achieve business goals
* Conducts Quarterly Business Reviews and Growth Readiness Assessments across an assigned group of franchisee entities that own between 5 and 75 restaurants. The quarterly reviews include goal setting requiring follow up by the Director to ensure entities progress to operating Model Restaurants while curating an organization that is consistently growth ready
* Effectively utilizes restaurant services, finance, strategic partnerships, peers and support functions to develop EBITDA optimizing strategies to achieve industry leading ROI for franchisees
Lead the Team
* Manage and develop direct reports: Field Operations Managers
* Partner effectively with restaurant support functions as needed
* Work cross-functionally to develop and grow assigned Franchisees within the people aspect of the business
* Supports VP- Field Operations in developing high performing teams through active leadership, coaching and role modeling leadership competencies
DMA Management
* Leads strategic franchise and DMA planning to drive market growth and performance, brand ranking and growth through operations, local marketing plans, new restaurants, Image Activation and enhanced facilities
* Fosters a culture focused on high performance, exceptional service, and accountability
* Strategic Partner to DMA Leadership team(s) and ensures succession plans are in place; partners with DMM to provide Local Marketing guidance
What we expect from you
* preferred: Bachelor's degree in operations, Business Markets, and Management, Finance, Supply Chain or related field
* Minimum 5 years' experience with increasing responsibility in operations management, including P&L management of multi-unit operations
* Strong analytical and creative problem-solving skills with ability to communicate at various levels to convey high-quality, timely decisions
* Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders
* Build strong relationships with teams across the organization to better establish strong lines of communication and inspires trust
* Strong organizational skills, with the ability to balance relevant priorities
* Effectively utilizes corporate resources, strategic partnerships, peers and support functions to achieve business goals
* Self-motivated, results-oriented, customer focused team player, holds her or himself accountable for performance, and takes absolute ownership
* High energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions
* Strong strategic thinking capabilities and ability to lead growth and change initiatives
Expected Work Location (Field): It is expected that you will primarily perform work at Wendy's Restaurants or to other field locations as designated by the Company. When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite
Wendy's was built on the premise, "Quality is our Recipe," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.
The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 25% of annualized base salary, based on actual company and personal performance.
Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, ***********************
NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.
Education: High School Diploma/GED
Travel: 75%
Pay Range: $154,000.00 - $277,000.00 Annually
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
$56k-96k yearly est. 34d ago
Front of House Team Member
Chick-Fil-A 4.4
Chick-Fil-A job in San Bernardino, CA
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
Full-time and Part-time
Our Benefits Include:
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Front of House Team Member Responsibilities:
Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Honor and encourage others to follow the vision and values of the Restaurant
Multitask quickly, yet thoroughly
Be team-oriented, adaptable, dependable, with a strong work ethic
Work on their feet for several hours at a time
Communicate effectively with guests and Team Members
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:
Consistency and reliability
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 50 lbs on a regular basis
Have the ability to stand for long periods of time
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
Weekend availability
Night shift
$24k-28k yearly est. 60d+ ago
Catering/Marketing Assistant
Chick-Fil-A 4.4
Chick-Fil-A job in Chino Hills, CA
Chick-fil-A - Immediate Catering/Marketing Assistant Needed
Are you passionate about catering and marketing? Do you thrive in a positive and people-focused environment?
Join Chick-fil-A, where teamwork and leadership development are at the core of our values. As a Catering/Marketing Assistant, you'll have the opportunity to work closely with a highly skilled team and learn the ins and outs of marketing, advertising, and public relations. You will implement labor cost control, foods cost control, preparation, transportation, setup, operation and clean-up of all events. Not to mention, you'll enjoy a golden opportunities such as flexible schedules, health insurance, paid training, and more! Marketing/Brand Assistant at Chick-fil-A.
Responsibilities:
Participating operationally in day-to-day activities in a high-volume, fast-paced restaurant
Offering immediate and respectful response to guests' needs
Being role model for the team
Being a friendly and encouraging team player
Minimum 1 year experience in marketing, including advertising, public relations, or sales preferred
Experience with Microsoft Office products including Word, Excel, and PowerPoint required
Must be people and customer centric
Basic knowledge of Marketing and Sales processes.
Establishing and maintaining positive relationships with guest and referral sources.
Participates in the creation and implementation of a strategic marketing plan.
Organizes and provides education to the community, referral sources and facilities.
Demonstrates dependability by adhering to time frames, punctuality and attendance policies.
Responding to customer requests and concerns
Ability to market aggressively and deal tactfully with guest and the community.
Excellent communication skills, both written and spoken
Assist on operations
Oversee personal events from initial inquiry through the event itself
Maintain and grow relationships with pre-existing clients
Cultivate new client relationships and generate new business opportunities
Maintain sales goals
Supervise and maintain MAX overall service standards and high catering quality, while producing successful catered events
Looking for someone who is self-motivated, creative and has strong multi-tasking abilities
Must have strong attention to detail, a positive attitude, and clear communication skills
Organization and leadership skills
Qualifications:
Smile
Create and maintain eye contact
Speak enthusiastically
Make emotional connections with guests
Reliable transportation
Ability to work in a fast-paced environment
Strong people skills with a desire to serve team members
Strong commitment to superior customer service
Timely and deadline driven
Education:
1 year(s): Knowledge of Marketing and/or Catering preferred
AA degree/certificate or working towards degree preferred or suitable combination of skills and experience
Chino Hills, CA (On-site)
If you are a highly skilled and motivated individual who is passionate about marketing and branding, this is the perfect opportunity for you! Apply now and join our dynamic team at Chick-fil-A.
Work schedule
8 hour shift
Weekend availability
Holidays
Day shift
Night shift
Benefits
Flexible schedule
Health insurance
Dental insurance
Vision insurance
401(k)
401(k) matching
Referral program
Employee discount
Paid training
Mileage reimbursement
$28k-36k yearly est. 33d ago
Chick-fil-A FOOTHILL RANCH - Kitchen Team
Chick-Fil-A 4.4
Chick-Fil-A job in Lake Forest, CA
At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain lifelong friends and life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
Full-time and Part-time
Our Benefits Include:
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay starting at $20/hour
Back of House Team Member Responsibilities:
Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
Stock kitchen inventory as needed
Keep the kitchen neat, clean and orderly at all times
Keep up-to-date with new products rolled out by Chick-fil-A
Work safely around kitchen equipment and report any maintenance issues to Leadership
Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
Complete all opening or closing tasks as assigned
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:
Consistent and reliable
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 40 lbs on a regular basis
Have the ability to stand for long periods of time
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
8 hour shift
Weekend availability
$20 hourly 60d+ ago
Dining Room Host
Chick-Fil-A 4.4
Chick-Fil-A job in Rialto, CA
At Chick-fil-A, the Dining Room Host Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
Starting at Part-time
Our Benefits Include:
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay starting at $20.50/per hour
Dining Room Host Team Member Responsibilities:
The Dining Room Host at Chick-fil-A serves as a welcoming face for our guests, ensuring a clean, comfortable, and enjoyable dining experience. This role involves interacting with guests, maintaining the dining area, and supporting overall restaurant operations.
Guest Interaction:
Greet and welcome guests with a friendly demeanor.
Assist guests with seating, carrying trays, and providing high chairs or boosters as needed.
Address guest inquiries and resolve any issues to ensure a positive dining experience.
Dining Room Maintenance:
Regularly clean and sanitize tables, chairs, and high-touch areas.
Ensure the dining area is tidy, well-stocked, and visually appealing.
Provide condiments, drink refills, and other assistance to guests in the dining room.
Support Services:
Assist with organizing and hosting special events and promotions.
Support the team with order delivery and clearing tables during peak hours.
Coordinate with kitchen and front-of-house staff to ensure timely service.
Safety and Compliance:
Follow all food safety and sanitation guidelines.
Ensure compliance with Chick-fil-A standards and local health regulations.
Qualifications and Requirements:
Consistency and reliability
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 25 lbs on a regular basis
Have the ability to stand for long periods of time
Application Process:
Interested candidates are invited to apply online or in-person at our Chick-fil-A location. Please submit a completed application form along with your resume. We look forward to welcoming you to our team!
Chick-fil-A is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
$20.5 hourly 60d+ ago
Front of House Team Member: Full/Mid Availability
Chick-Fil-A 4.4
Chick-Fil-A job in Mission Viejo, CA
Great growth opportunities available into leadership positions! As a Front of House Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know!
At Chick-fil-A Trabuco Hills Center, the team member role is more than just a job, it's an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. We are looking for hard-working, team-oriented, friendly and honest people. As a Front of House Team Member, positions include the following: cashier, host/hostess, bagger, expeditor, server, stocker, and dining room attendant.
REQUIREMENTS
* Must be at least 16 years of age upon hire date
* Must be eligible to work in the United States
* Must have a source of reliable transportation
* Ability to handle all equipment, pans, pots, navigating shelving both high and low
* Work in a fast paced environment
* Mobility required during shifts
* Work well under pressure
* Must be able to respond to changes or edits to orders quickly and efficiently
* Reading, writing, basic math and communication skills required
* Attention to detail
* Team-player
* Must have availability between 12pm-5pm or full availability
* Must have at least four days of availability (including Friday and/or Saturday)
Work in a Chick-fil-A restaurant:
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business - whether that is with Chick-fil-A or outside. Here are some of the great benefits of working at Chick-fil-A.
Flexible Hours
Whether it's prior commitments you have to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Operator
The Operator is an independent businessperson, responsible for the operation of the restaurant. They invest time in their employees, teaching important business and life skills for the future.
Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Growth
We are cultivating an authentic culture of care by investing in your personal development. At Chick-fil-A Trabuco Hills Center, you will have clear opportunities to grow and achieve higher positions as well as higher pay!
It's a Great Place to Work
At Chick-fil-A, our Operators consider their team members to be more than just employees; they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
$25k-31k yearly est. 30d ago
Office Manager
Chick-Fil-A 4.4
Chick-Fil-A job in Los Angeles, CA
Responsibilities:
Managing filing system.
Recording information as needed.
Updating paperwork, maintaining documents and word processing.
Helping organize and maintain office common areas.
Performing general office clerk duties and errands.
Organizing travel by booking accommodations and reservations needs as required.
Coordinating events as necessary.
Maintaining supply inventory.
Maintaining office equipment as needed.
Aiding with client reception as needed (interviews, and team events).
Creating, maintaining, and entering information into databases.
$35k-45k yearly est. 60d+ ago
Food Champion
Taco Bell 4.2
Burbank, CA job
Burbank, CA Live Más with a career at Taco Bell! * Pay Rate: $20.00 per hour - $21.00 per hour We're looking for people who love serving customers, have experience in the restaurant industry, and want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun, and friendly service to our customers, Taco Bell is the perfect place to learn, grow, and succeed!
We offer the following:
* A commitment to promote from within
* Training programs
* A reward and recognition culture
* Competitive pay
* Flexible schedules - day, night, evening, and late-night shifts
* Career advancement and professional development opportunities
Team Member Responsibilities:
* Interacting with customers: receiving orders, processing sales and payments, and resolving customer issues
* Preparing food products
* Maintaining product quality
* Monitoring all service equipment
* Maintaining uncompromising standards for a clean and safe work environment (per Labor Board, OSHA regulations, and company standards)
* Unloading, stocking, and maintaining required inventory levels
* Champions recognition and motivation efforts
Requirements: The ideal candidates must want to have fun serving great food to our customers!
* Must be at least 16 years of age
* Accessibility to reliable and dependable transportation
* Excellent communication and organizational skills
* Physical dexterity required (ability to move up to 45 lbs. from one area to another)
* Strong attendance and punctuality is a must
* Ability to operate a cash register and make change for other cashiers
* Basic math skills
* Completion of training certification
* Enthusiasm and willingness to learn
* Team player mentality
* Commitment to customer satisfaction
* Strong work ethic
$20-21 hourly 17d ago
Catering Assistant
Chick-Fil-A 4.4
Chick-Fil-A job in Irvine, CA
At Chick-fil-A, the Catering Assistant role is more than just a job-it's an opportunity to be part of
creating memorable experiences for our guests both inside and outside the restaurant. As a
Catering Assistant, you will play a vital role in preparing, organizing, and delivering catering
orders with excellence while representing our brand in the community.
We are seeking team members who are reliable, detail-oriented, and have a heart for hospitality.
This position is perfect for individuals who enjoy serving others, working in a fast-paced
environment, and being part of a supportive team.
Responsibilities
Accurately prepare, package, and organize catering orders according to Chick-fil-A Pathway Catering Procedures
Assist with loading, transporting, and setting up catering deliveries when needed
Ensure catering storage and prep areas remain clean, organized, and well-stocked
Clean and take care of delivery cars to ensure they are always guest-ready and in good condition
Pursue effective communication with leadership, team members, and guests
Provide exceptional service during guest interactions, ensuring every catering order exceeds expectations
Work safely and follow all Chick-fil-A policies and procedures
Complete assigned opening or closing duties related to catering
Support restaurant operations when there are no catering orders scheduled and be fully trained in all operational areas
Perform other related duties as assigned
Qualifications
Reliable, consistent, and detail-oriented
Strong organizational and time management skills
Friendly and professional communication skills
Ability to lift and carry up to 50 lbs (for catering equipment/boxes)
Able to stand for extended periods of time
Comfortable working independently and as part of a team
Flexible availability
Valid driver's license (preferred, for delivery support)
Clean driving record
Morning and midday availability preferred (to support catering operations)
Work schedule
8 hour shift
Benefits
Health insurance
Dental insurance
Vision insurance
Flexible schedule
401(k) matching
Referral program
Employee discount
Paid training
Mileage reimbursement
$32k-37k yearly est. 60d+ ago
Co Manager
Wendy's 4.3
Burbank, CA job
Wooster, OH
Statement of Purpose:
The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
1.Builds sales by promoting customer satisfaction.
2.Manages costs by monitoring crew prep, production, and procedures execution.
3.Tracks waste levels by using established procedures and monitoring crew position procedures.
4.Communicates to unit manager any problems in sales and profit related to shift management.
5.Assists unit manager in executing store sales and profits plan as defined.
6.Monitors food costs to eliminate waste and theft.
Staffing
1.Hires, trains and terminates crew members to ensure adequate coverage.
2.Utilizes W.O.T.C.
3.Monitors crew turnover rate and causes; makes recommendations to the unit manager.
Quality
1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
2.Monitors product quality by managing crew performance and providing feedback.
Service
1.Takes service times and determines efficiency.
2.Trains crew to respond promptly to customer needs.
3.Trains crew in customer courtesy.
4.Takes corrective action with crew to improve service times.
5.Trains crew to solicit feedback to determine customer satisfaction.
6.Establishes and communicates daily S.O.S. goals.
Cleanliness
1.Trains crew to maintain store cleanliness during shift.
2.Follows store cleaning plan.
3.Directs crew to correct cleaning deficiencies.
Training
1.Trains crew in new products.
2.Assists unit manager in training new assistant managers in training.
3.Trains crew using the Crew Orientation and Training process.
4.Trains new crew in initial position skills.
5.Cross-trains crew as necessary for efficient coverage of positions during shifts.
6.Recognizes high-performing crewmembers to unit manager.
Controls
1.Follows flowcharts to ensure crew is meeting prep and production goals.
2.Monitors inventory levels to ensure product availability.
3.Maintains security of cash, product and equipment during shifts.
4.Follows store priorities set by the unit manager.
5.Follows store plan set by the unit manager.
6.Ensures proper execution of standards and procedures when managing shifts.
7.Manages shift to Q.S.C. level of 80% or better.
8.Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
1.Follows procedures outlined in the Operations manual.
2.Maintains safe working conditions in store as outlined in company policies and procedures.
3.Follows company policy for cash control.
4.Reports accidents promptly and accurately.
5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
1.Performs administrative duties as required by the unit manager.
2.Writes crew schedule to meet plans and objectives of unit manager.
3.Complies with company standards for crew benefits if applicable.
Maintenance
1.Follows Preventative Maintenance Program.
2.Trains and monitors crew to maintain equipment.
3.Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
1.Uses consistent practices in managing performance problems with crew.
2.Manages crew in a manner which maximizes retention.
3.Follows grievance process when crew members bring problems to Co-Manager's attention.
4.Executes plans to reduce crew turnover.
5.Provides consistent crew communication.
6.Provides priorities and task assignments to crew to accomplish store goals.
7.Mentors crewmembers who express interest in leadership positions.
8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation.
Performance Management
1.Takes appropriate corrective action in response to performance problems of crew.
2.Conducts crew performance reviews on a timely basis.
EMPLOYMENT STANDARDS:
Knowledge
1. Wendy's operating systems and procedures.
2. Wendy's policies and procedures related to job responsibilities.
3. Supervisory practices.
4. Interviewing practices.
5. Crew orientation and training program.
Education
1. College degree or equivalent experience in operations.
Experience
1. 1 year of line operations experience in the restaurant industry.
2. Must be able to perform all restaurant operations positions/functions
Other
1. The Co-Manager job requires standing for long periods of time without a break.
2. The Co-Manager job requires being able to meet the requirements of all subordinate positions.
3. Must possess valid drivers license.
4. Entering and leaving vehicle multiple times
5. Physical inspections of all areas of restaurant
6. Lifting up to 50 lbs
7. Move and inspect all supplies in restaurant
8. Work in hot and cold environments (restaurant, cooler, freezer)
$45k-59k yearly est. Auto-Apply 10d ago
Inventory & Truck Specialist
Chick-Fil-A 4.4
Chick-Fil-A job in Chino Hills, CA
* Part-time opportunities available * Will be trained on store inventory for 4-6 weeks * After successful training completion, workday will begin at 5am * Training pay - $20 * Truck pay - $22 (We are currently not hiring seasonal team members. Must be 18 or older.)
Key Responsibilities:
* Place truck orders through an online ordering system accurately and on schedule
* Receive and unload delivery trucks, checking for correct quantities and damaged items
* Put away stock in freezers, refrigerators, dry storage, and other designated areas
* Lift up to 50 pounds regularly and perform physical tasks including bending, climbing ladders, squatting, and standing for long periods
* Perform routine inventory counts and assist in reconciling stock discrepancies
* Rotate stock and ensure all items are stored according to food safety and storage guidelines (FIFO)
* Maintain a clean and organized stockroom, freezer, and storage areas
* Communicate with management regarding inventory needs, stock levels, and any issues with deliveries
* Use basic computer skills to update inventory logs or ordering systems
Qualifications:
* Prior experience with online truck ordering systems (preferred)
* Familiarity with inventory control, receiving, and stockroom procedures
* Must be able to lift, push, and pull up to 50 pounds
* Must be able to bend, reach, climb, and work on ladders or step stools
* Strong attention to detail and organizational skills
* Reliable and punctual with a strong work ethic
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
$20 hourly 30d ago
Director of Operations, Hospitality
Chick-Fil-A 4.4
Chick-Fil-A job in Los Angeles, CA
The Hospitality Director for is responsible for:
· Delivering a
“REMARK”
able experience for all FOH guests who dine in or who carryout
· Ensuring all FOH procedures align to meet Chick-fil-A's Service Requirements
· Coaching the behaviors of all FOH Team Members and leaders. Those behaviors include:
Living out our Core Values: To make a difference in the lives of team members, our guest, and the community.
Hustling, working with a sense of urgency, going all out to create surprisingly fast Speed of Service
Ensuring all Team Members are Attentive & Courteous: enthusiastically fulfilling the CORE 4
Execution of systems and vigilant attention to the organization and appearance of the FOH area that ensures a refreshingly clean environment
· Executing a Hospitality Plan for the FOH that includes:
A clearly defined order taking and meal delivery process (leveraging upstream order taking)
Creating a culture where the required 2nd Mile Service Behaviors are enacted
· Maintaining a work environment that ensures and promotes food safety
· Coaching the behaviors of all Team Members and all members of leadership in the Front of the House around Cash Management. Those behaviors include:
Enforcing Cash & Coupon Accountability Policy
Assigning one cashier per register
Ensuring that no one counts their own drawer
Treat Discounts & Giveaways (coupons/receipts like cash) - count them
Using swipe cards (not Leader override codes)
· Evaluating Performance of Labor Cost along the Executive Director(s) of Operations
Reviewing the schedule before it gets posted
Looking at Time Punch Variance Report (Actual vs. Scheduled Hours)
Review Labor Report for opportunity to improve productivity
· Monitoring behaviors on FOH that impact Food Cost. Those behaviors include:
Consistent recalibration around condiment verbiage
Consistent recalibration around dessert training
· Being certified in the Chick-fil-A Catering module to effectively and accurately ensure the timely preparation of all catering orders
· Coaching, evaluating, and providing accountability for all FOH Team Members
· Aligning daily practices of the FOH area with the Vision and goals of the organization
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Scholarship Opportunities
Free Food
401K
Health Insurance
Paid Time off
*Benefit eligibility grows with tenure.