Team Member
Chicken Salad Chick job in Avon, IN
Job Description
Now Hiring: Team Member (Hourly)
Department: Operations
Reports to: Shift Leader (SL), Assistant General Manager (AGM), Restaurant General Manager (RGM)
Pay Rate: $10 per hour - $14 per hour
POSITION SUMMARY
The Team Member is the heart of our front-line operations. They play a key role in providing an excellent dining experience for guests. The Team Member position will support up to three functional areas of the restaurant: Service, Sandwich Line and Production. Whether preparing food, working the register, or keeping our restaurant clean, the Team Member also shares the responsibility to ensure that the restaurant runs smoothly, deliver outstanding customer service, and contribute to the overall success of the restaurant. The Team Member role requires positive energy, excellent communication, a strong work ethic, and the ability to work as part of a team.
DUTIES & RESPONSIBILITIES:
Guest Experience & Food Preparation/Quality
Greet and welcome guests in a friendly, professional manner.
Accurately take orders and operate point-of-sale (POS) systems; assist guests with kiosks as needed.
Ensure that guests' needs are met promptly and efficiently.
Serve & prepare food and beverages according to the company's portion, presentation, speed, and quality standards ensuring order accuracy & quality standards.
Respond to customer inquiries, concerns, and requests in a polite and professional manner.
Resolve customer concerns with professionalism and positive energy.
Maintain a clean and organized dining area, including cleaning tables, refilling drinks, and resetting tables for new guests.
Consistently follow all food safety, hygiene, and sanitation guidelines consistently.o Assist in the organization of the kitchen, including keeping work areas clean and stocked.
Follow instructions from Managers in Charge (MICs) to ensure timely preparation of orders.
Health & Safety
Regularly wash & sanitize (if applicable) hands according to brand and food safety standards.
Maintain cleanliness and sanitation of dining areas, kitchen, restrooms, parking lot, dumpster areas, windows etc.
Perform assigned cleaning tasks, including dishwashing, equipment maintenance, and trash disposal.
Follow food safety standards and regulations, including proper food storage and temperature control.
Regularly sanitize surfaces and equipment in accordance with company policies and health regulations.
Adhere to workplace safety standards to prevent accidents and injuries.
Alert MIC to any maintenance or safety issues promptly.
Teamwork & Communication
Collaborate with coworkers and MICs to ensure smooth restaurant operations.
Communicate clearly and professionally with other team members to provide high-quality service to customers.
Must adhere to the weekly schedule created by store management.
Support the team by jumping in when & where needed.
Assist with training new staff as needed.
Handle multitasking and adapt to a fast-paced work environment.
Attend team meetings and complete all assigned training.
KEY COMPETENCIES
Positive Energy: Brings enthusiasm and a can-do attitude to every shift.
Accountability: Shows up on time, stays focused, and takes ownership of performance.
Recognition: Celebrates team success and contributes to a fun, encouraging environment.
Servant Leadership: Puts the needs of the team and guests first in every action.
Adaptability: Stays cool under pressure and adjusts quickly to changing priorities.
Attention to Detail: Delivers quality work, even when multitasking.
SKILLS & QUALIFICATIONS:
Must be at least 16 years old.
Previous experience in a customer service or restaurant setting is a plus but not required for entry-level positions.
Current student, or high school diploma or equivalent is preferred but not required.
Excellent customer service skills.
Ability to work efficiently in a fast-paced environment.
Strong communication skills and a friendly, positive attitude.
Ability to follow verbal & written directions and work as part of a team.
Must be able to count cash and make change accurately, if applicable (depends on brand & position).
Must have or be willing to obtain required food handler's certification for respective state/local area, if applicable.
Reliable attendance and transportation.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS:
Must be able to handle stress in a fast-paced, high-energy restaurant environment.
Must be able to stand and walk for extended periods (up to 8 hours per shift).
Must be able to lift and carry up to 25-50 lbs.
May be exposed to heat, cold, cleaning chemicals, and sharp kitchen equipment.
Physical demands may vary depending on the specific Team Member role.
COMPENSATION & BENEFITS:
Hourly wage, (specific rate depends on the role, experience, and location).
Tips (depending on brand) may provide additional earnings.
Flexible schedules available.
Opportunities for advancement to Team Member Trainer, Shift Leader, & Management roles.
Employee meal discounts and team recognition programs.
Note:
The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.
Team Member
Chicken Salad Chick job in Fishers, IN
Job Description
Now Hiring: Team Member (Hourly)
Department: Operations
Reports to: Shift Leader (SL), Assistant General Manager (AGM), Restaurant General Manager (RGM)
Pay Rate: $10 per hour - $14 per hour
POSITION SUMMARY
The Team Member is the heart of our front-line operations. They play a key role in providing an excellent dining experience for guests. The Team Member position will support up to three functional areas of the restaurant: Service, Sandwich Line and Production. Whether preparing food, working the register, or keeping our restaurant clean, the Team Member also shares the responsibility to ensure that the restaurant runs smoothly, deliver outstanding customer service, and contribute to the overall success of the restaurant. The Team Member role requires positive energy, excellent communication, a strong work ethic, and the ability to work as part of a team.
DUTIES & RESPONSIBILITIES:
Guest Experience & Food Preparation/Quality
Greet and welcome guests in a friendly, professional manner.
Accurately take orders and operate point-of-sale (POS) systems; assist guests with kiosks as needed.
Ensure that guests' needs are met promptly and efficiently.
Serve & prepare food and beverages according to the company's portion, presentation, speed, and quality standards ensuring order accuracy & quality standards.
Respond to customer inquiries, concerns, and requests in a polite and professional manner.
Resolve customer concerns with professionalism and positive energy.
Maintain a clean and organized dining area, including cleaning tables, refilling drinks, and resetting tables for new guests.
Consistently follow all food safety, hygiene, and sanitation guidelines consistently.o Assist in the organization of the kitchen, including keeping work areas clean and stocked.
Follow instructions from Managers in Charge (MICs) to ensure timely preparation of orders.
Health & Safety
Regularly wash & sanitize (if applicable) hands according to brand and food safety standards.
Maintain cleanliness and sanitation of dining areas, kitchen, restrooms, parking lot, dumpster areas, windows etc.
Perform assigned cleaning tasks, including dishwashing, equipment maintenance, and trash disposal.
Follow food safety standards and regulations, including proper food storage and temperature control.
Regularly sanitize surfaces and equipment in accordance with company policies and health regulations.
Adhere to workplace safety standards to prevent accidents and injuries.
Alert MIC to any maintenance or safety issues promptly.
Teamwork & Communication
Collaborate with coworkers and MICs to ensure smooth restaurant operations.
Communicate clearly and professionally with other team members to provide high-quality service to customers.
Must adhere to the weekly schedule created by store management.
Support the team by jumping in when & where needed.
Assist with training new staff as needed.
Handle multitasking and adapt to a fast-paced work environment.
Attend team meetings and complete all assigned training.
KEY COMPETENCIES
Positive Energy: Brings enthusiasm and a can-do attitude to every shift.
Accountability: Shows up on time, stays focused, and takes ownership of performance.
Recognition: Celebrates team success and contributes to a fun, encouraging environment.
Servant Leadership: Puts the needs of the team and guests first in every action.
Adaptability: Stays cool under pressure and adjusts quickly to changing priorities.
Attention to Detail: Delivers quality work, even when multitasking.
SKILLS & QUALIFICATIONS:
Must be at least 16 years old.
Previous experience in a customer service or restaurant setting is a plus but not required for entry-level positions.
Current student, or high school diploma or equivalent is preferred but not required.
Excellent customer service skills.
Ability to work efficiently in a fast-paced environment.
Strong communication skills and a friendly, positive attitude.
Ability to follow verbal & written directions and work as part of a team.
Must be able to count cash and make change accurately, if applicable (depends on brand & position).
Must have or be willing to obtain required food handler's certification for respective state/local area, if applicable.
Reliable attendance and transportation.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS:
Must be able to handle stress in a fast-paced, high-energy restaurant environment.
Must be able to stand and walk for extended periods (up to 8 hours per shift).
Must be able to lift and carry up to 25-50 lbs.
May be exposed to heat, cold, cleaning chemicals, and sharp kitchen equipment.
Physical demands may vary depending on the specific Team Member role.
COMPENSATION & BENEFITS:
Hourly wage, (specific rate depends on the role, experience, and location).
Tips (depending on brand) may provide additional earnings.
Flexible schedules available.
Opportunities for advancement to Team Member Trainer, Shift Leader, & Management roles.
Employee meal discounts and team recognition programs.
Note:
The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.
Catering Lead
Indianapolis, IN job
At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way-you're in the right spot. We're here to help you succeed every day, in every way.
Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!
What's In It for You?
Competitive pay & eligible for team tips
Free on-shift meals & unlimited fountain beverages
Flexible & reliable scheduling
Paid vacation, sick time, and holidays for full-time team members
Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
Career advancement & leadership development opportunities
Tuition discounts
Perks & rewards for team members
Team member assistance program
And much, much more!
As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately.
As a Catering Lead at Panera, Your Role Includes:
Manage and produce catering orders for our guests.
Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
Assist with delivering orders to guests' events.
Strictly adhere to health and food safety standards.
Maintain Panera's exceptional standards for craveable food quality.
Build excitement and interest in Panera's products and services.
Marketing Panera Catering to local area businesses, schools and events.
Assist and support your Managers and Team Members as needed.
Help build our Culture of warmth, belonging, growth, and trust.
This Opportunity Is for You If:
Minimum age: 18 years of age.
Complete basic food safety understanding and practice training. (Food Handler's Card, as required by law).
Enjoy people and have effective communication skills.
A self-starter who can meet goals with limited supervision.
Excellent organizational and time-management skills.
Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
This role requires an individual that can safely operate a passenger motor vehicle and has an acceptable driving record.
This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities.
Ability to lift, carry, push, or pull objects 25-50 pounds.
Capability to stand and walk for up to 3 hours.
Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.
Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!
__
Equal Opportunity Employer: Disabled/Veterans
The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
601354 Indianapolis, IN - West Washington Street
Auto-ApplyDriver
Indianapolis, IN job
Available!
Are you looking for a fun and supportive work environment where you can thrive? Do you want to be part of a dynamic team that values your contributions? If so, this is the perfect opportunity for you!
At Chick-fil-A, we believe working at our restaurant is more than just a job; it's a chance to grow and develop in a people-focused atmosphere. As a Delivery Driver, you will be an essential part of our highly skilled team, ensuring our guests receive their meals with the same care and hospitality that we pride ourselves on. Join us for a rewarding experience with numerous perks!
Benefits of Joining Our Team:
A fun work environment where you can positively influence others
Flexible scheduling and we are closed on Sundays
Learning from experienced Operators and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay, plus tips!
Key Responsibilities:
Represent Chick-fil-A as a brand ambassador by demonstrating our values
Execute safe driving practices with a sense of urgency
Ensure customer satisfaction and address concerns during deliveries
Maintain operational excellence in vehicles and delivery areas
Meet with your supervisor to receive specific duties for your shift
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Driver Job Requirements:
A valid driver's license and a clean driving record
Driving experience with familiarity in GPS devices and navigation apps
Ability to handle heavy luggage
Strong communication skills
Daytime availability
Ability to work in a fast paced environment with multiple deliveries being taken simultaneously
Professional, friendly, and polite disposition
Ready to take the next step in your career? Apply now and become a part of the Chick-fil-A family!
Work schedule
Day shift
Supplemental pay
Tips
Benefits
Employee discount
Other
Afternoon/Evening Kitchen Operations - Chick-fil-A West Carmel
Carmel, IN job
Back of House Team Member - Cook, Serve, and Grow with Us! At Chick-fil-A of West Carmel, being a Back of House Team Member is more than just a job-it's an opportunity to be part of something bigger. Whether you're looking to develop valuable skills, grow within a thriving business, or make a meaningful impact, this role will set you up for success. You'll work in a fast-paced, team-oriented kitchen where your efforts directly contribute to delivering the quality, care, and hospitality that Chick-fil-A is known for.
Why You'll Love Being Part of Our Team:
A Positive, Supportive Work Environment - Be part of a team that feels like family.
Flexible Scheduling - We value work-life balance (and we're closed on Sundays!).
Career Growth & Development - Learn from experienced leaders who are invested in your success.
Scholarship Opportunities - We believe in supporting your education and future.
Competitive Pay & Benefits - Competitive Pay & Benefits - We offer a fun, fast-paced workplace with opportunities for advancement as well as competitive compensation and benefits are available to all team members.
What You'll Do as a Back of House Team Member:
Prepare, Cook & Assemble - Ensure every meal meets Chick-fil-A's high standards for quality, speed, and safety.
Master Kitchen Stations - Become an expert in fries, breading, assembling, food prep, and more.
Keep the Kitchen Stocked & Organized - Maintain supplies and ensure a clean, safe, and efficient workspace.
Stay Up-to-Date - Keep learning as new products and processes roll out.
Follow Food Safety & Quality Guidelines - Maintain excellence in everything you do.
Work as a Team - Collaborate with others to ensure smooth and efficient operations.
What We're Looking For:
A Positive Attitude - You bring energy, enthusiasm, and a passion for serving others.
Reliability & Consistency - You show up ready to work hard and contribute.
Attention to Detail - You take pride in preparing food that meets our high standards.
Team Player Mentality - You work well in a fast-paced, high-energy environment.
Willingness to Learn & Grow - You embrace new challenges and opportunities.
Physical Stamina - You can stand for long periods and can lift 10 - 50 lbs regularly.
Join Our Chick-fil-A Family!
If you're ready to work hard, have fun, and make a difference, we'd love to meet you! Whether you're launching your career or looking for a fulfilling, team-oriented role, Chick-fil-A West Carmel is the perfect place to grow. Apply today and start your journey with us!
This Chick-fil-A restaurant is operated by an independent franchised business owner who makes all their own employment decisions and policies.
Working at Chick-fil-A West Carmel is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A restaurant is locally owned and operated by Evan Williamson, who is passionate about investing in the future of his Team Members and giving back to his community.
Restaurant Team Manager
Indianapolis, IN job
Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact-every day.
Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!
What's In It for You?
Competitive pay & eligible for quarterly bonuses
Free on-shift meals & unlimited fountain beverages
Paid vacation, sick time, and holidays
Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
Career advancement & leadership development opportunities
Tuition discounts
Perks & rewards for team members
Team member assistance program
And much, much more!
As a Team Manager, you'll be part of the bakery-cafe's leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.
As a Team Manager at Panera, Your Role Includes:
Make sure every guest is delighted by the quality of our food, service, and staff.
Build engaging relationships that lead to long-term, loyal guests.
Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience - and celebrate their achievements along the way.
Participate in the interviewing and selection process.
Train the team in food safety standards and ensure they are maintained.
Help build our Culture of warmth, belonging, growth, and trust.
This Opportunity Is for You If:
Minimum age: 18 years of age.
1+ years of restaurant management experience preferred.
Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
ServSafe certification (or ability to achieve certification).
This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities.
Any job offer for this position is conditional upon the results of a background check.
While performing this job, the Team Manager role is regularly required to:
Ability to lift, carry, push, or pull objects 25 pounds.
Capability to stand and walk for up to 6 hours.
Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.
Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!
__
Equal Opportunity Employer: Disabled/Veterans
The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
601239 Indianapolis, IN - North Keystone Avenue
Auto-ApplyCashier/Runner, New Restaurant Opening
Zionsville, IN job
Cashier/Runner The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating over 130 restaurants nationwide. OUR PURPOSE: IGNITING YOUR ORIGINALITY. OUR VISION: TO BE THE CHOICE FOR ALL WHO CRAVE DAMN GOOD FOOD AND TO EXPRESS THEIR AUTHENTIC SPIRIT.
OUR MISSION: PASSIONATE PEOPLE CRAFTING CRAVEABLE FOOD AND WELCOMING VIBES.
OUR MOTTO: THE DEVIL IS IN THE DETAILS.
Here's what we need:
At Torchy's, every guest's visit is an opportunity to create lasting memories. As a member of the Hospitality Team, you're not just taking orders and running food - you're the heart and soul of our guest's experience, greeting them with a smile, and ensuring they leave happier than when they arrived.
What you'll be doing:
* Point of Sale: Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.
* Guest Experience: Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's.
* Menu Mastery: Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs.
* Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with speed. Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations.
* Cleanliness: Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting.
* Teamwork: Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back.
* Additional Support: Perform other duties as assigned.
How you'll do it:
* Outgoing & Friendly: Use your natural charm and cheerful personality to connect with each guest, creating a friendly and inviting atmosphere.
* Active Listening: Listen attentively to guests, understanding their needs and preferences to enhance their dining experience. Ask follow-up questions to confirm understanding.
* Communication: Communicate clearly, ensuring guests understand their options while feeling welcomed and valued.
* Adaptability: Swiftly adapt to changing situations, whether it's a sudden rush of customers or an unexpected challenge.
* Attention to Detail: Focus on the little things that make a big difference, from accurately taking orders to noticing and responding to the specific needs of each guest.
QUE-SO…here's what you'll need:
Minimum Qualifications:
* Strong verbal communication skills.
* Availability to work a flexible schedule.
* Must meet state and local requirements for Food Handler's and Alcohol Server certifications
* Certification(s) must be obtained by your first day or within the timeline required by your location
Preferred Qualifications:
* 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry.
* 2 years of experience using POS (point-of-sale) systems.
Physical Requirements:
* Must be able to lift, push, pull or carry objects up to 40 lbs.
* Must be able to stand for several hours and walk for long periods of time.
* Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights.
Let's TACO 'bout why it pays to be a Torchy's Team Member:
* $11.00 to $13.00 based on experience.
* Torchy's team members receive tip share on top of hourly pay.
* Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner.
* Flexible schedules.
* Our attire is casual and we'll throw in some of the swag.
* Incredible growth opportunities. This is more than just a job…it can lead to a Damn Good career!
* Damn Good food discount card for you AND your spouse.
* Day 1 access to exclusive discounts to shows, sporting events, hotels, and much more.
* Access to all benefits including medical, dental, and vision for full-time Team Members after 1 year of employment, plus 401(k) after 6 months.
* Damn Good Well-being Program that includes free access to all things financial wellness.
* Paid Time Off (PTO) after 1 year of employment.
* Torchy's Family Foundation supports our fellow Team Members in times of need and crisis.
* Bragging rights (Yeah, we're kind of a big deal!).
Leadership Development Program: Chick-fil-A Greenfield
Greenfield, IN job
The Leadership Development Program at Chick-fil-A Greenfield is designed for highly ambitious leaders who desire to one day become Chick-fil-A Owner/Operators. Over a two-year intensive leadership journey, candidates will learn to run and lead every part of our business, gaining the skills and results required to be a competitive franchise candidate within Chick-fil-A, Inc.
This is not an entry-level role. Participants will be expected to operate at a Director-level quickly - leading teams while being developed as both a strong leader of people and a business operator capable of running a multi-million-dollar restaurant.
The expectation is high. The potential reward is even higher.
What You Will Learn & Lead
Participants will rotate through and eventually own outcomes in core areas of the business, including:
Business Operations
* Lead teams to consistently deliver operational excellence
* Manage labor stewardship, throughput, and daily production flow
* Ensure food safety, speed of service, and quality standards
People Leadership
* Involved in Recruiting, interviewing, and selecting high-caliber talent
* Coach and develop leaders at all levels
* Lead accountability systems, performance reviews, and team culture initiatives
Financial Return
* Understand and influence P&L drivers
* Analyze cost controls, inventory systems, and labor margin strategies
* Lead initiatives that improve bottom-line profit
Sales & Brand Growth
* Drive local restaurant marketing initiatives
* Build community partnerships and brand reputation
* Lead guest experience strategies that fuel long-term sales growth
Ideal Candidate Profile
We are looking for individuals who are:
* Entrepreneurial and career-driven
* Excellent with people, coaching, and communication
* Highly disciplined, competitive, and resilient
* Hungry to learn and humble enough to be coached
* Motivated by excellence, not comfort
Preferred Background
* 2+ years of leadership or management experience
* (Restaurant experience helpful, but not required - we train leaders.)
* College Degree (preferred, but not required)
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Team Member
Chicken Salad Chick job in Fishers, IN
**Now Hiring: Team Member (Hourly)** + **Department:** Operations + **Reports to:** Shift Leader (SL), Assistant General Manager (AGM), Restaurant General Manager (RGM) + **Pay Rate:** $10 per hour - $14 per hour The **Team Member** is the heart of our front-line operations. They play a key role in providing an excellent dining experience for guests. The Team Member position will support up to three functional areas of the restaurant: Service, Sandwich Line and Production. Whether preparing food, working the register, or keeping our restaurant clean, the Team Member also shares the responsibility to ensure that the restaurant runs smoothly, deliver outstanding customer service, and contribute to the overall success of the restaurant. The Team Member role requires positive energy, excellent communication, a strong work ethic, and the ability to work as part of a team.
**DUTIES & RESPONSIBILITIES:**
**Guest Experience & Food Preparation/Quality**
+ Greet and welcome guests in a friendly, professional manner.
+ Accurately take orders and operate point-of-sale (POS) systems; assist guests with kiosks as needed.
+ Ensure that guests' needs are met promptly and efficiently.
+ Serve & prepare food and beverages according to the company's portion, presentation, speed, and quality standards ensuring order accuracy & quality standards.
+ Respond to customer inquiries, concerns, and requests in a polite and professional manner.
+ Resolve customer concerns with professionalism and positive energy.
+ Maintain a clean and organized dining area, including cleaning tables, refilling drinks, and resetting tables for new guests.
+ Consistently follow all food safety, hygiene, and sanitation guidelines consistently.o Assist in the organization of the kitchen, including keeping work areas clean and stocked.
+ Follow instructions from Managers in Charge (MICs) to ensure timely preparation of orders.
**Health & Safety**
+ Regularly wash & sanitize (if applicable) hands according to brand and food safety standards.
+ Maintain cleanliness and sanitation of dining areas, kitchen, restrooms, parking lot, dumpster areas, windows etc.
+ Perform assigned cleaning tasks, including dishwashing, equipment maintenance, and trash disposal.
+ Follow food safety standards and regulations, including proper food storage and temperature control.
+ Regularly sanitize surfaces and equipment in accordance with company policies and health regulations.
+ Adhere to workplace safety standards to prevent accidents and injuries.
+ Alert MIC to any maintenance or safety issues promptly.
**Teamwork & Communication**
+ Collaborate with coworkers and MICs to ensure smooth restaurant operations.
+ Communicate clearly and professionally with other team members to provide high-quality service to customers.
+ Must adhere to the weekly schedule created by store management.
+ Support the team by jumping in when & where needed.
+ Assist with training new staff as needed.
+ Handle multitasking and adapt to a fast-paced work environment.
+ Attend team meetings and complete all assigned training.
**KEY COMPETENCIES**
+ **Positive Energy:** Brings enthusiasm and a can-do attitude to every shift.
+ **Accountability:** Shows up on time, stays focused, and takes ownership of performance.
+ **Recognition:** Celebrates team success and contributes to a fun, encouraging environment.
+ **Servant Leadership:** Puts the needs of the team and guests first in every action.
+ **Adaptability:** Stays cool under pressure and adjusts quickly to changing priorities.
+ **Attention to Detail:** Delivers quality work, even when multitasking.
**SKILLS & QUALIFICATIONS:**
+ Must be at least 16 years old.
+ Previous experience in a customer service or restaurant setting is a plus but not required for entry-level positions.
+ Current student, or high school diploma or equivalent is preferred but not required.
+ Excellent customer service skills.
+ Ability to work efficiently in a fast-paced environment.
+ Strong communication skills and a friendly, positive attitude.
+ Ability to follow verbal & written directions and work as part of a team.
+ Must be able to count cash and make change accurately, if applicable (depends on brand & position).
+ Must have or be willing to obtain required food handler's certification for respective state/local area, if applicable.
+ Reliable attendance and transportation.
**WORKING CONDITIONS & PHYSICAL REQUIREMENTS:**
+ Must be able to handle stress in a fast-paced, high-energy restaurant environment.
+ Must be able to stand and walk for extended periods (up to 8 hours per shift).
+ Must be able to lift and carry up to 25-50 lbs.
+ May be exposed to heat, cold, cleaning chemicals, and sharp kitchen equipment.
+ Physical demands may vary depending on the specific Team Member role.
**COMPENSATION & BENEFITS:**
+ Hourly wage, (specific rate depends on the role, experience, and location).
+ Tips (depending on brand) may provide additional earnings.
+ Flexible schedules available.
+ Opportunities for advancement to Team Member Trainer, Shift Leader, & Management roles.
+ Employee meal discounts and team recognition programs.
**_Note:_** _The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer._
Front of House Team Member
Plainfield, IN job
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
* Full-time and Part-time
Our Benefits Include:
* A fun work environment where you can positively influence others
* Flexible scheduling (and closed on Sundays)
* Learning first-hand from an experienced Operator and Restaurant Leaders
* Intentional growth and development to help you reach your professional goals
* Scholarship opportunities
* Competitive pay
Front of House Team Member Responsibilities:
* Smile
* Create and Maintain Eye Contact
* Speak Enthusiastically
* Make Emotional Connections with Guests
* Honor and encourage others to follow the vision and values of the Restaurant
* Multitask quickly, yet thoroughly
* Be team-oriented, adaptable, dependable, with a strong work ethic
* Work on their feet for several hours at a time
* Communicate effectively with guests and Team Members
* Adhere to Chick-fil-A rules and dress code at all times
* Other duties as assigned
Qualifications and Requirements:
* Consistency and reliability
* Cheerful and positive attitude
* Loves serving and helping others
* Customer service oriented
* Strong interpersonal skills
* Detail-oriented
* Able to multi-task
* Works well independently and in a team environment
* Be willing and able to work a flexible schedule during morning and lunch shifts
* Have the ability to lift and carry 10-30lbs on a regular basis
* Have the ability to stand for long periods of time
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Manager in Training
Plainfield, IN job
Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact-every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!
What's In It for You?
* Competitive pay & eligible for quarterly bonuses
* Free on-shift meals & unlimited fountain beverages
* Paid vacation, sick time, and holidays
* Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
* Career advancement & leadership development opportunities
* Tuition discounts
* Perks & rewards for team members
* Team member assistance program
* And much, much more!
As an Assistant General Manager, you'll lead an amazing team and a beloved neighborhood bakery-cafe to sweet success! You'll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business- while taking ownership on hiring, training, and development at your location.
As Assistant General Manager Panera, Your Role Includes:
* Support your General Manager by making key decisions and problem solving.
* Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
* Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
* Assist with managing team performance to ensure the bakery-cafe's goals, operational and quality standards, and extraordinary guest service expectations are met.
* Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people's processes and Panera's Guiding Values & Behaviors.
* Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
* Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe's management team.
* Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
* Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
* Maintain a healthy and safe workplace for your team that meets Panera's health, food, safety, and company culture standards.
* Assist your General Manager in maintaining the bakery-cafe's overall costs and inventory.
* Help build our Culture of warmth, belonging, growth, and trust.
This Opportunity Is for You If:
* Minimum age: 18 years of age.
* 1+ years of restaurant management experience preferred.
* ServSafe certification (or ability to achieve).
* Proven ability to drive positive results through strong business acumen required.
* Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
* This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities.
* Any job offer for this position is conditional upon the results of a background check.
* While performing this job, the Assistant General Manager role is regularly required to:
* Ability to lift, carry, push, or pull objects 50 pounds.
* Capability to stand and walk for up to 6 hours.
* Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.
* Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!
__
Equal Opportunity Employer: Disabled/Veterans
Additional Description :
Kitchen Team Leader
Plainfield, IN job
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
Full-time and Part-time
Our Benefits Include:
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Team Leader Responsibilities:
Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
Count drawers and finalize day
Excellent communication skills, both written and spoken
Qualifications and Requirements:
Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Reliable transportation
Ability to work in a fast-paced environment
Strong people skills with a desire to serve Team Members
Strong commitment to superior customer service
Ability to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
10 hour shift
Weekend availability
Supplemental pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) matching
401(k)
Employee discount
Paid training
Bartender, New Restaurant Opening
Zionsville, IN job
Bartender The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating over 130 restaurants nationwide. OUR PURPOSE: IGNITING YOUR ORIGINALITY. OUR VISION: TO BE THE CHOICE FOR ALL WHO CRAVE DAMN GOOD FOOD AND TO EXPRESS THEIR AUTHENTIC SPIRIT.
OUR MISSION: PASSIONATE PEOPLE CRAFTING CRAVEABLE FOOD AND WELCOMING VIBES.
OUR MOTTO: THE DEVIL IS IN THE DETAILS.
Here's what we need:
We're looking for outgoing and friendly Bartenders to ensure a Damn Good experience for each and every guest. Bartenders provide a full-service dining experience that includes menu knowledge and cocktail preparation that follows Torchy's recipes.
What you'll be doing:
* Guest Interaction: Engage with guests in a friendly and outgoing manner, ensuring a welcoming environment.
* Cocktail Preparation: Mix and serve cocktails following Torchy's recipes, maintaining quality and consistency.
* Menu Knowledge: Learn the menu and be able to make recommendations to enhance the guest experience.
* Service Excellence: Provide prompt and efficient service, handling orders accurately and ensuring guests have what they need.
* Bar Maintenance: Keep the bar area clean and organized, restocking supplies as needed and adhering to all safety and sanitation standards.
* Teamwork: Collaborate with other team members to ensure smooth and efficient service.
QUE-SO…here's what you'll need:
* Previous experience preferred
* A current required state alcohol-server license (e.g., TABC, TIPS, ABLE).
* Open to varied work schedules and hours depending on business needs.
* Must be able to lift, push, pull, or carry heavy objects up to 40 pounds.
* Must be able to stand for several hours and walk for long periods of time.
* Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels.
Let's TACO 'bout why it pays to be a Torchy's Team Member:
* $7.00 per/Hour, plus tips
* Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner.
* Flexible schedules.
* Our attire is casual and we'll throw in some of the swag.
* Incredible growth opportunities. This is more than just a job…it can lead to a Damn Good career!
* Damn Good food discount card for you AND your spouse.
* Day 1 access to exclusive discounts to shows, sporting events, hotels, and much more.
* Access to all benefits including medical, dental, and vision for full-time Team Members after 1 year of employment, plus 401(k) after 6 months.
* Damn Good Well-being Program that includes free access to all things financial wellness.
* Paid Time Off (PTO) after 1 year of employment.
* Torchy's Family Foundation supports our fellow Team Members in times of need and crisis.
* Bragging rights (Yeah, we're kind of a big deal!).
Owner/Operator Development Program
Noblesville, IN job
This role is 100% on-site in Noblesville, IN.
The Chick-fil-A Operator Development role offers a unique opportunity for individuals to embark on a comprehensive training program within our restaurants. Candidates will begin with bootcamp, where they will rotate through and learn all aspects of restaurant operations while working alongside our frontline team members. Following bootcamp, candidates will progress into specialist or manager roles with the ultimate goal of reaching the director or senior director level (assistant general manager). Throughout the program, candidates will receive guidance and support from a dedicated professional development coach who will assist in both personal and professional growth.
Key Responsibilities:
Participate in bootcamp to gain hands-on experience in various areas of restaurant operations, including front-of-house and back-of-house functions.
Rotate through specialist or manager roles to develop a deep understanding of specific operational functions and leadership responsibilities.
Collaborate with the restaurant leadership team to achieve operational excellence, uphold Chick-fil-A standards, and deliver exceptional guest experiences.
Engage in ongoing professional development activities, both independently and with the guidance of the professional development coach, to enhance leadership and management skills.
Contribute to the overall success and growth of the restaurant through active participation in team meetings, training sessions, and special projects.
Embrace Chick-fil-A's core values and principles, demonstrating integrity, respect, and a commitment to excellence in all interactions.
Program Duration:
The Chick-fil-A Operator Development program is a focused and accelerated learning experience designed as the launchpad for what is typically a 3-7 year journey to becoming an owner/operator. This intensive 24-month program prepares candidates for future roles as owner/operators or participation in the Leadership Development Program (LDP).
Work schedule
Weekend availability
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) matching
401(k)
Employee discount
Leader in Training
Noblesville, IN job
At Chick-fil-A Noblesville, our mission is to wholeheartedly influence others to climb their mountains. Join our team and work for the world's most caring company. We Play to Win!
What will you be doing?
This is a 6-18 month training program. You will learn all aspects of the operations of the restaurant and be placed in a shift leader, manager or director role based on experience, performance and availability.
As a manager in training you will lead a functional area of the business.
Lead and work alongside a dedicated team to achieve sales and service metrics.
Model the way for remarkable guest service by going above and beyond through our commitment of 2nd mile service.
Coach, train and develop operations team.
Champion food safe culture.
What will you get?
$17-$24*
High Growth Potential
Health benefits
401(k)
Team member meal
Scholarships available
Fun and friendly environment
Flexible schedule
Development and advancement opportunities
*Must be willing to work a schedule that aligns with business needs, including weekends. Pay could be in two phases, an entry rate and 'out of training' rate.
Core Expectations
Lifting: Regularly lift and carry items weighing up to 40 pounds, such as supplies, trays, and containers of ingredients.
Standing: Be on your feet for extended periods (6+ hours), performing various tasks including taking orders, preparing food, and serving customers.
Bending and Stooping: Frequently bend, stoop, and reach to access equipment, ingredients, and cleaning supplies.
Walking: Move around the restaurant area to attend to different tasks, including serving customers, cleaning, and stocking supplies.
Repetitive Motions: Perform repetitive motions such as using a cash register, assembling food items, and cleaning surfaces.
Carrying: Transport trays, bags, and food orders to customers' tables or drive-thru windows.
Communication: Clearly communicate with team members and customers in a busy and sometimes noisy environment.
Multi-Tasking: Handle multiple tasks simultaneously, such as taking orders, assembling food, and addressing customer inquiries.
Climbing: Occasionally use step stools or ladders to access supplies or storage areas.
Pushing and Pulling: Push and pull carts or bins to move supplies and equipment within the restaurant.
Endurance: Maintain energy and efficiency during busy periods, ensuring prompt service to customers.
Customer Interaction: Interact with customers in a positive and friendly manner, maintaining professionalism and pleasant demeanor in all customer-facing areas. Be prepared to be 'on stage' or 'in character' while providing an excellent dining experience.
Reliable Transportation: Must have consistent reliable transportation to and from work.
Outdoor Weather Conditions: Ability to work in various outdoor weather conditions, including heat and cold.
Work schedule
Weekend availability
Benefits
Paid time off
Health insurance
Life insurance
401(k)
401(k) matching
Referral program
Employee discount
Catering Manager- Chick-fil-A West Carmel
Carmel, IN job
Title: Catering Manager Reporting Structure: Reports to Back of House Director Hours per week: 40-45 hours weekly in a mixture of catering operations and other restaurant positions. The catering manager must have availability to work some evenings and weekends as needed to support orders at those times.
Role Vision:
The Catering Manager is an action-oriented and organized individual who enjoys high pressure and fast paced situations; preparing, assembling and delivering catered food to our guests at Chick-fil-A West Carmel.
Areas of Ownership and Responsibility:
Catering Operations:
* Ensure all catering orders are fulfilled accurately and on-time
* Receive and enter catering orders into the register
* Complete setup and preparation for each order; boxes, utensils, sauces, etc
* Assemble trays of nuggets, chicken strips, ect.
* Drive delivery orders
* Maintain a clean and organized operations area
* Prepare and include a thank you card, coupon, and receipt along with each order
* Assist in logging catering orders for future follow-ups and repeat orders
* Notify the marketing director of any issues with orders and/or guests
* Implement systems and processes to improve the catering fulfillment process
* Partner with other restaurant leaders and food prep team members to create daily and weekly plans to execute upcoming orders
Kitchen Operations:
* Serve in restaurant positions, performing work such as:
o Order taking
o Assembling boxes of nuggets and strips
o Assembling sandwiches
o Cooking and serving Waffle Potato Fries
o Breading chicken
o Cleaning
Skills needed:
Planning, attention to detail, organization, enjoys the pressure of working on multiple things at once, professional communication with guests, thorough communication with restaurant operations team, self-management, goal setting, creativity, flexibility.
Working at Chick-fil-A West Carmel is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A restaurant is locally owned and operated by Evan Williamson, who is passionate about investing in the future of his Team Members and giving back to his community.
Prep-Salad Bar
Edinburgh, IN job
Job Details 7670 Taylorsville - EDINBURGH, INDescription
The Kitchen Prep/Salad Bar Attendant is a multi-function position responsible for assisting the Heart of House with preparing ingredients for recipes; and sets-up, maintains, and breaks-down the Garden Bar and dish machine area following Ruby Tuesday procedures and safety and sanitation requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Cleans food preparation and production areas as required.
• Wash and clean fruit and vegetables for peeling, dicing, shredding, or slicing using kitchen hand-utensils and electric equipment following Ruby Tuesday safety procedures
• Measure and assemble ingredients and cooked items according to Ruby Tuesday recipes and menu specifications.
• Complete specific cleaning responsibilities and station maintenance including, but not limited to, the walk-in refrigeration, prep, and dry storage areas.
• Ensure the highest quality preparation and presentation of food items served on the Garden Bar.
• Prepare food in a way to avoid waste and spoilage, ensure high quality, and maintain food safety standards. Stock/restock items on the Garden Bar ensuring the Guests have a fully stocked Garden Bar
• Clean and maintain the cleanliness of carpeted and non-carpeted floors according to Ruby Tuesday standards and procedures.
• Maintain clean, stocked, and sanitary restrooms through regular restroom checks.
• Clean, roll, and unroll kitchen mats.
• Sweep up trash around exterior of restaurant. Deck scrub walk ways and back dock area.
• Bags and haul dish room trash to dumpster at designed times.
• Responsible for the set-up, cleanliness, and organization of the work area before, during, and after every shift.
• Follows HOH Cleaning Program and AM Utility Programs
• Other responsibilities as assigned.
Qualifications
QUALIFICATIONS
• Must be 18 years old
• High School Diploma or High School equivalency preferred
• Able to lift and carry up to 70lbs, up to 20 times per shift; places these items on high shelves and in walk-in freezer.
• Ability to stand 100% of shift.
• Works frequently in damp, hot work environment.
• May use slicers or other kitchen machinery.
• Able to hold items with hands (knives, pans) for extended periods of time, with up to 5 lbs. of weight.
• Able to work flexible shift including nights, weekends, and holidays.
PHYSICAL REQUIREMENTS
This position requires regular attendance; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 70 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Team Member 16+
Indianapolis, IN job
Chick-fil-A - Immediate Front of House Team Member Needed
Are you looking for a dynamic and loving work environment where you can positively influence others? Do you enjoy serving with a cheerful attitude and creating emotional connections with guests?
Join Chick-fil-A as a Front of House Team Member and be part of a fun and enthusiastic team dedicated to providing exceptional dining experiences. As a valued team member, you will have the opportunity to learn from experienced leaders, grow professionally, and even access scholarship opportunities. Be part of a team that values teamwork, positivity, and outstanding service.
Front of House Team Member Responsibilities:
Smile and create emotional connections with guests
Maintain eye contact and speak enthusiastically
Multitask quickly and thoroughly
Adhere to Chick-fil-A rules and dress code
Communicate effectively with guests and team members
Qualifications and Requirements:
Cheerful and positive attitude
Customer service oriented with strong interpersonal skills
Detail-oriented and able to multi-task
Works well independently and in a team environment
Flexible schedule availability
Ability to stand for long periods and lift 25 lbs
Benefits Include:
Flexible scheduling (closed on Sundays)
Learning from experienced leaders
Intentional growth and development opportunities
Scholarship opportunities
Competitive pay
Location: Broad Ripple 6231 N Keystone Ave, Indianapolis, IN 46220, USA
Don't miss this exciting opportunity to join Chick-fil-A and be part of a delicious and enthusiastic team dedicated to providing exceptional service!
Work schedule
Weekend availability
Monday to Friday
8 hour shift
Day shift
Night shift
Benefits
Flexible schedule
Paid time off
Employee discount
Paid training
Assistant General Manager
Chicken Salad Chick job in Indianapolis, IN
Job Description
Now Hiring: Assistant General Manager (Hourly)
Department: Operations
Reports to: Restaurant General Manager (RGM)
Pay Rate: $18 per hour - $20 per hour
The Assistant General Manager (AGM) is the right hand to the RGM and plays a vital role in the successful daily operations and overall management of the restaurant. This position ensures excellence in guest service, food quality, and cleanliness while leading and motivating staff to achieve operational goals. The AGM models company and brand standards, leading by example to ensure that every shift runs smoothly. They also will work closely with the RGM to support team development and ensure effective staff coordination and adherence to all company policies and procedures. The AGM is a results-driven leader who thrives in a fast-paced environment and is committed to delivering operational and people excellence in line with our core values: Positive Energy, Accountability, Recognition, and Servant Leadership. This is a key leadership role for individuals who are looking to grow into management.
DUTIES & RESPONSIBILITIES:
Leadership & Staff Development:
Support the RGM in building and developing a high-performance team.
Train, coach, and mentor team members and Shift Leaders (SL) to ensure consistency and execution.
Help manage staffing levels, schedules, and shift coverage to support restaurant demands.
Lead pre-shift meetings and communicate key updates, expectations, and goals as needed.
Promote a positive team culture by modeling servant leadership and creating a safe and welcoming environment for all.
Lead by example, demonstrating professionalism, punctuality, and a positive attitude.
Work alongside the RGM to solve operational issues and improve team performance.
Guest Experience:
Ensure exceptional customer service is consistently delivered to guests.
Ensure daily operations are executed to brand and safety standards.
Manage shift execution including speed, accuracy, cleanliness, and hospitality.
Conduct customer satisfaction walks; proactively address guest concerns, special requests, or service issues with professionalism, urgency, and care.
Ensure the restaurant is always clean, organized, and guest-ready.
Support local marketing and community initiatives when directed by the RGM.
Daily Operations Management:
Assist in overseeing daily restaurant operations, ensuring smooth and efficient service; serve as the Manager-in-Charge (MIC) in the absence of the RGM.
Partners with the RGM to manage inventory, assist with ordering supplies, and help maintain food cost controls.
Monitor and ensure food quality, portion sizes, and presentation meet company and brand standards.
Ensure adherence to food safety, hygiene, and sanitation standards in all areas of the restaurant.
Ensure all stations are staffed, operational checklists and daily audits are completed, and shift goals are met.
Financial Responsibilities & Inventory Control:
Assist with managing labor costs, food cost, and inventory controls to ensure profitability.
Monitor and record inventory; execute ordering and waste tracking processes.
Handle cash accountability (if applicable) and POS procedures during shifts.
Support the RGM in preparing reports, analyzing performance metrics, and driving profitability.
KEY COMPETENCIES
Positive Energy: Inspires and uplifts others with a can-do attitude and approachable demeanor.
Accountability: Takes ownership of responsibilities, outcomes, and guest experiences.
Recognition: Encourages and celebrates team accomplishments to drive morale.
Servant Leadership: Supports and empowers others by leading with humility and purpose.
Team Leadership: Builds trust and guides others with clarity and consistency.
Decision-Making: Responds quickly and appropriately to unexpected challenges.
Guest Focus: Keeps guest satisfaction at the center of all decisions and priorities.
Time Management: Juggles priorities while maintaining high standards and operational flow.
SKILLS & QUALIFICATIONS:
Must be at least 18 years old.
High school diploma or equivalent required; degree in Hospitality Management or related field is a plus.
At least 1 year experience in restaurant management or a related role, with a proven track record of leadership and successful operations required.
Must have or be willing to obtain any required food handler's certification for respective state/local area.
Basic computer skills required.
Must be able to fluently speak, write, and understand English.
Must be able to successfully pass a background check.
Strong leadership, organizational, and interpersonal skills.
Excellent customer service and communication abilities.
Ability to multitask and work effectively in a fast-paced environment.
Basic knowledge of budgeting, labor management, and cost control.
Ability to manage conflict and problem-solve effectively.
Knowledge of health/food safety, restaurant operations, and customer service principles.
Must possess desire for career development.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS:
Must be able to work at least 40 hours per week and across nights, weekends, and holidays as business needs dictate.
Fast-paced, guest-facing environment requiring multitasking and frequent decision-making.
Must be able to stand and walk for extended periods (8+ hours per shift).
Must be able to lift, carry, and move up to 50 lbs.
May be exposed to heat, cold, cleaning chemicals, and sharp kitchen equipment.
COMPENSATION & BENEFITS:
Hourly wage (specific rate depends on experience and location).
Opportunities for advancement to management roles.
Employee meal discounts and team recognition programs.
Full-time employees may also be eligible for, paid time off, health benefits, or other incentives.
Note:
The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.
Shift Leader
Chicken Salad Chick job in Indianapolis, IN
Job Description
Now Hiring: Shift Leader (Hourly)
Department: Operations
Reports to: Assistant General Manager (AGM), Restaurant General Manager (RGM)
Pay Rate: $15.00 per hour - $18.00 per hour
POSITION SUMMARY
The Shift Leader (SL) is responsible for overseeing the day-to-day operations of the restaurant during their assigned shift. This includes managing staff, ensuring an excellent guest experience, maintaining food quality, and ensuring the restaurant operates smoothly. The Shift Leader plays a crucial role in managing day-to-day operations, maintaining a positive work environment, upholding brand standards, optimizing operational efficiency, and supporting the management team to achieve business goals. This is a key leadership role for individuals who are looking to grow into management.
DUTIES & RESPONSIBILITIES:
Team Leadership & Supervision:
Supervise, motivate, and manage restaurant staff during the shift.
Train new employees in procedures, guest experience, and company standards.
Monitor employee performance and provide balanced feedback.
Lead shifts by assigning tasks, managing breaks, and ensuring smooth hand-offs between shifts.
Set a positive example through hustle, high standards, and a guest-first attitude.
Coach and support team members in real time to improve speed, service, and execution.
Ensure restaurant is staffed by executing schedule created and posted by RGM.
Ensure the restaurant is clean, stocked, and operational during all hours of business.
Enforce company policies and ensure that employees are adhering to them, including uniform standards and health & safety regulations. Escalate issues as appropriate to the AGM or RGM.
Guest Experience:
Ensure a high standard of guest service is always maintained.
Resolve customer complaints or concerns calmly, promptly and professionally, turning problems into positive outcomes.
Ensure the front-of-house (FOH) and dining area are clean; maintain a welcoming and positive environment for both guests and staff.
Ensure the restaurant meets guest satisfaction goals and that guests' needs are addressed quickly and efficiently.
Operations Management:
Oversee all aspects of daily operations during the shift, including food preparation, service delivery, and cleanliness.
Monitor food and inventory, ensuring timely ordering to avoid shortages.
Ensure kitchen and dining areas are maintained to health, safety, and cleanliness standards.
Monitor and maintain all equipment to ensure it is functioning properly.
Ensure proper cash handling and register management during the shift.
Training & Development:
Assist in the development of staff by providing training on new procedures and ensuring all employees are up to date with company, brand, and restaurant standards.
Mentor staff and assist in developing their career progression within the restaurant.
Provide regular coaching, feedback, and encouragement to help team members grow.
Assist with onboarding, cross-training, and promoting teamwork across positions.
Financial Responsibilities:
Help manage cash control and POS transactions; accurately reconcile cash at the end of the shift.
Track and record sales data, labor, and operational costs to ensure the restaurant is meeting financial goals. Monitor labor, food, and supply costs during shifts; adjust as needed to meet targets while ensuring adequate staffing levels are maintained.
Ensure accurate shift documentation and reporting is completed.
Health, Safety, and Sanitation:
Ensure adherence to health and safety regulations, including food safety and sanitation guidelines.
Ensure the cleanliness and organization of the restaurant, including dining rooms, kitchen, restrooms, and storage areas.
Monitor food preparation and portions to ensure consistent quality and alignment to brand standards.
Enforce food safety and sanitation standards in line with company and regulatory guidelines.
Perform or supervise opening/closing procedures and daily food safety checks.o Address any maintenance or safety issues and escalate issues to the AGM, RGM, or above as necessary.
KEY COMPETENCIES
Positive Energy: Creates a welcoming environment with high enthusiasm and optimism.
Accountability: Takes ownership of shift outcomes, staff performance, and guest satisfaction.
Recognition: Encourages others and celebrates team wins and personal progress.
Servant Leadership: Leads with empathy, supports team needs, and builds trust through action.
Situational Awareness: Can assess what's happening quickly and respond with good judgment.
Team Leadership: Can direct, motivate, and resolve issues while remaining fair and respectful.
Execution Focused: Gets things done the right way, even in high-pressure moments.
SKILLS & QUALIFICATIONS:
Must be at least 18 years old.
High school diploma or equivalent is preferred but not required; some college coursework in hospitality or business management is a plus.
Minimum of 1 year of customer-facing restaurant experience required.
At least 1 year of experience in a supervisory or leadership role within the restaurant or hospitality industry preferred.
Must have or be willing to obtain required food handler's certification for respective state/local area.
Basic computer skills required.
Must be able to fluently speak and understand English.
Must be able to successfully pass a background check.
Strong leadership, communication, and interpersonal skills.
Ability to manage time effectively and prioritize tasks in a fast-paced environment.
Problem-solving abilities and the capacity to make quick, informed decisions.
Strong organizational skills and attention to detail.
Knowledge of health/food safety, restaurant operations, and customer service principles.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS:
Must be able to handle stress in a fast-paced, high-energy restaurant environment.
Must be able to stand and walk for extended periods (up to 8 hours per shift).
Must be able to work an average of 40 hours per week. Evening, weekend, and holiday availability may be required.
May be exposed to heat, cold, cleaning chemicals, and sharp kitchen equipment.
Must be able to lift, carry, and move up to 50 lbs.
COMPENSATION & BENEFITS:
Hourly wage (specific rate depends on experience and location).
Opportunities for advancement to management roles.
Employee meal discounts and team recognition programs.
Full-time employees may also be eligible for, paid time off, health benefits, or other incentives.
Note:
The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.