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Chico's FAS jobs in Pleasanton, CA - 72 jobs

  • Sales Associate - Chico's

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in Pleasanton, CA

    The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results * Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Maintains knowledge of current sales and promotions; maintains pricing and visual standards. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Participates in visual directives including monthly store sets and sales floor maintenance. Customer Experience * Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience. * Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices. * Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. * Signs up clients for reward program. * Builds and maintains a solid customer following through clienteling and wardrobing. * Knows current product fit and style assortment offerings in store and on-line. * Maintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book. Operational Excellence * Supports replenishment activities that keep the store full and abundant. * Assists with locate fulfillment. * Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. * Assist with boutique cleanliness and organization Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving. * Seeks personal developmental opportunities and readily solicits feedback. * Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture * Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity * Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns * Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy * Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage * Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Retail or sales experience preferred * For the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older * For all other states, must be 18 years of age or older * Excellent communication skills * Excellent customer service skills * Able to learn or adapt to technology provided by the company * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to communicate with customers, Associates, and Management * Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift The wage range for this position is $16.90 - $21.10. Successful candidates' wage rates will be determined based on their individual qualifications for the position. 0176 Stoneridge Shopping Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $16.9-21.1 hourly 27d ago
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  • Sales Lead - Chico's

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in Pleasanton, CA

    The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. FUNCTIONAL RESPONSIBILITIES: * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. * Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full. * Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. * Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. * Supports and administers receipt and dispatch of inventory and supplies according to company policy. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. * Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Builds and maintains a solid customer following through clienteling and wardrobing. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Participates in and facilitates visual directives including monthly store sets and merchandise replenishment. * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture * Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity * Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns * Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy * Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage * Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Must be 18 years old or older * Minimum 2 years prior retail or sales management experience preferred * Excellent communication, verbal, and written skills * Excellent communication, verbal, and written skills * Able to travel to stores throughout the district * Excellent customer service skills * Knowledge of administrative aspects of store operations * Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives * Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is $17.90 to $22.35. Successful candidates' wage rates will be determined based on their individual qualifications for the position. 0176 Stoneridge Shopping Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $17.9-22.4 hourly 6d ago
  • Stock Associate

    Guess?, Inc. 4.6company rating

    Livermore, CA job

    The Stock Associate is responsible for receiving, unpacking, and preparing merchandise for the selling floor. They are also responsible for the organization, maintenance, and cleanliness of the stock room. Reports To: Store Management Essential Functions Customer Experience * First Impressions: Create a positive first impression by adhering to the dress code. * Store Standards: Create a sparkling clean and organized environment by maintaining store standards and cleanliness both in the stock room and on the selling floor. Inventory Control * Shipment Management: Notify management of any shipment discrepancies and missed markdowns in the stock room. * Merchandise Handling: Sensor, steam, fold, and hang merchandise as needed. * Stock Organization: Bring new goods to the selling floor and replenish merchandise from the stock room to the selling floor. * Operations: Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends. * Stock Room Maintenance: Ensure the stock room is organized, clean, and merchandise is floor-ready at all times. Cooperation & Dependability * Task Completion: Satisfactorily complete all duties as assigned by management. * Punctuality: Be punctual and adhere to designated work schedule. * Teamwork: Be flexible and work well with peers and management to accomplish duties. * Policy Adherence: Follow GUESS Policies and Procedures 100%. * Housekeeping: Actively perform housekeeping and maintenance duties. Miscellaneous Responsibilities * Meetings and Functions: Participate in and attend all store meetings and other related functions. * Positive Attitude: Represent a positive attitude toward the merchandise and the company. * Inventory Participation: Participate in all inventories. * Additional Duties: Assume and complete other duties as assigned by store management. * Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts. Job Requirements * Education: High school diploma or equivalent. * Experience: Previous retail or stockroom experience preferred. * Team Player: Ability to work well in a team-oriented environment. * Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays. * Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
    $33k-37k yearly est. 4d ago
  • Todd Snyder - Merch Lead

    American Eagle Outfitters 4.4company rating

    San Jose, CA job

    The Merch Lead is responsible for driving total store results as a member of the store leadership team with specific ownership for visual and merchandising. This role is responsible for the execution of merchandising and visual programs to include floor moves, floor sets and directing associates. This role reinforces AEO values and is focused on delivering a positive employee and customer experience. POSITION TITLE: Merch Lead REPORTS TO: Senior Manager, Store Design & Store Leader SUPERVISES: N/A RESPONSIBILITIES: Own results, success, and opportunities in Area of Responsibility to drive results with the intention of furthering Todd Snyder as a premier destination for menswear Demonstrate leadership qualities by coaching team members as it relates to visual presentation to positively impact sales and meet department goals Ensures execution of all floor sets, floor moves, and visual presentations per company guidelines and directives Maintains sales floor presentation throughout the day and to ensure it is presented per company guidelines Completes floor sets and visual merchandising activities to company guidelines and standards Follow and complete assigned merchandising instructions and plans. Plan, implement, communicate and train coworkers to properly execute dressing of mannequins, forms, signage, accent lighting, fixturing standards and visual directives Manage, maintain, and organize visual storage area all for visual items Assist on sales floor as needed, modeling brand customer service behaviors and standards Provides feedback on improvement opportunities and obstacles impacting sales results Communicates all employee accidents/injuries to store leadership team immediately Observe and monitor for loss prevention and advise management of any unusual internal or external activity, supports store strategy to reduce shrink Understands and adheres to all company policy and procedures. Communicate any policy violation to the leadership team in a timely manner Ensure that associates assigned to the sales floor and fitting rooms follow all policies and procedures including established safety procedures Coordinate scheduled breaks to maximize productivity and comply with company and legal requirements Partners with store leadership team and cross-functional partners to identify visual/merchandising staffing and supply needs Perform other duties as assigned and necessitated by the business QUALIFICATIONS: Minimum high school education or equivalent is desired, but not required Prior experience as Merch Lead or owning visual function within store, experience in a flagship or high-visibility location a plus Past leadership experience preferred Strong verbal and written communication and business acumen Demonstrated collaborative skills and ability to work well within a team Demonstrated excellent time management, organization skills and attention to detail Ability to take feedback and take action when appropriate Ability to work in a high ambiguity, fast-paced environment Available to work a flexible schedule to include evenings and weekends Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products Ability to move up to 50 lbs occasionally and 25 lbs regularly and climb 8' to 10' ladders to retrieve and/or stock merchandise as needed
    $116k-172k yearly est. Auto-Apply 59d ago
  • Instructional Support Provider - Elementary School (INTERNAL ONLY)

    Oakley Union Elementary 4.7company rating

    Oakley, CA job

    Oakley Union Elementary School District (OUESD) is firmly committed to quality instruction and continually seeks ways to improve teaching techniques and services for our students. OUESD staff is comprised of over 600 professional certificated and classified staff dedicated to servicing our diverse student population of just over 5,200 students. The Oakley Union Elementary School District prides itself on: * Collaborative environment * Professional development * Inclusion practices * Interventions * Mentoring opportunities * Strong community partnerships "Oakley Union Elementary School District is a diverse learning community committed to educating and empowering today's learners and tomorrow's leaders in a safe and inclusive environment." **************************** OAKLEY UNION ELEMENTARY SCHOOL DISTRICT JOB DESCRIPTION Instructional Support Provider Job Purpose Statement/s: With the assistance of the Instructional Support Services Coordinator an "Instructional Support Provider" provide instruction in order to improve student success in academics (e.g. reading, writing, language processing, etc.) or skills (e.g. music, physical education, etc.); through offering access to the District's approved core academic curriculum; provide individual and small group instruction to special education students or at risk general education students. Essential Job Functions: * Provides instruction in general education classroom setting or in special education setting. * Uses direct instruction or co-teaching methodology to provide instruction and support to students with special needs and at risk students. * Conducts criterion referenced assessments and , if qualified, standardized assessment as required for identification of special education eligibility * Advises parents and/or legal guardians of student progress for the purpose of supporting teacher's expectations, developing methods for improvement and/or reinforcing classroom goals in the home environment. * Assesses student's academic learning and/or skills for the purpose of creating IEP goals. * Collaborates with school personnel, agencies and community agencies (e.g. social service agencies, caretakers, etc.) for the purpose of developing and modifying the program to maximize the quality of student outcomes, developing solutions and planning curriculum.. * Demonstrates methods required to perform assignments for the purpose of modeling the skills necessary to perform the tasks safely and/or accurately. * Assists in the directing instructional assistants, volunteers and/or student aides for the purpose of providing an effective school program and addressing the needs of individual students. * Instructs students for the purpose of improving their success in assigned academic subject areas (e.g. reading, writing, language processing, etc.) or skills areas (e.g. music, physical education, etc.). * Maintains special education files for his/her students for the purpose of providing the best possible student services and meeting all legal requirements. * Manages student behavior for the purpose of providing a safe and an optimal learning environment. * Prepares teaching materials and reports (e.g. grades, attendance, anecdotal records, etc.) for the purpose of implementing lesson plans and providing documentation of teacher and student progress. * Supports classroom teachers and other school personnel for the purpose of assisting them with implementing classroom goals and individual education plans. Other Job Functions: * Advises parents and/or legal guardians of student progress for the purpose of supporting teacher's expectations, developing methods for improvement and/or reinforcing IEP goals in the home environment. * Participates in various meetings (e.g. parent conferences, in-service training, site meetings, etc.) for the purpose of receiving and/or providing information and/or meeting credential requirements. Job Requirements - Qualifications: * Experience Required: Prior job related experience. * Skills, Knowledge and/or Abilities Required: Skills in appropriate special subject matter. Knowledge of curriculum, instructional strategies, standards & benchmarks, education code, district policies, and special education regulations. Abilities to write legally compliant documents, IEPs, and assessment reports, stand and walk for prolonged periods, perform a variety of specialized and responsible tasks, maintain records, establish and maintain cooperative working relationships with students, parents, other school personnel, meet deadlines. Implement functional behavior plans. Significant physical abilities include lifting/carrying, reaching/handling, talking/hearing conversations, near/far visual acuity/depth perception/accommodation/ field of vision. * Licenses, Certifications, Bonding, and/or Testing Required: Appropriate Credential; Driver's License, and Criminal Justice Fingerprint Clearance. Must be able to work collaboratively with support providers and other staff. Must be able to support students with Autism. Completed Application Letter of Interest Resume 3 Current Letters of Recommendation Mild/Moderate Education Specialist Credential with Autism authorization + EL authorization Must be able to work collaboratively with support providers and other staff. Must be able to support students with Autism. Completed Application Letter of Interest Resume 3 Current Letters of Recommendation Mild/Moderate Education Specialist Credential with Autism authorization + EL authorization Comments and Other Information District will honor all years of service upon hire for this position + $2,000 annual stipend for MA degree or $2,250 for Doctorate degree + $1,000 annual stipend for ISP in Special Education Setting + $1,750 annual stipend for National Board Certification + $1,500 for BCLAD authorization
    $48k-68k yearly est. 60d+ ago
  • Seasonal Digital Specialist

    Pacific Sunwear 3.9company rating

    Concord, CA job

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. About the Job: The Digital Support Specialist plays a key role in driving sales and profitability by ensuring the smooth execution of all digital operations, including Ship From Store, Buy Online Pick Up in Store, and Same Day Delivery services. This role is critical in supporting the growth of our omni-channel strategy, adapting to evolving customer shopping behaviors. The Digital Support Specialist ensures efficiency and accuracy in product picking, packaging, and shipping processes, contributing to reduced time spent on digital tasks through improved familiarity and streamlined processes. They are a vital part of a team focused on delivering an exceptional omni-channel customer experience and supporting overall store goals. By handling various tasks related to product integrity and customer fulfillment, this role ensures that customers receive seamless service. This job is composed of a variety of different tasks which may be covered by operational training guidelines, tools and resources. A day in the life, what you'll be doing: Authentic * Interacts professionally and effectively through verbal and written communication with all employees, peers and customers * Knowledge of the store product and strong organization skills * Accepts and improves performance after receiving feedback from supervisors * Demonstrates ability to work well with other team members through team selling, tasks assignments, floor sets, etc. * Ability to work within team environment; builds positive team relationships that benefit the overall store performance. Customer Centric * Delivers an engaging, positive and authentic customer digital experience * Complete all tasks in a timely and efficient manner * Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. * Be an expert of process, shipping, technology, accuracy, efficiency and customer experience Results Driven * Be a part of and lead team to drive the Omni customer experience in store * Achieve fulfillment goals and store expectations by supporting priorities for SFS, BOPIS and Same Day Delivery * Set the example by quickly and accurately picking, packing, and shipping online customer orders * Takes direction/feedback and seeks ways to improve overall productivity * Ability to work independently, is self-motivated, and works with a sense of urgency What it takes to Join: * Passion for product, brands, fashion and trends * Effective written, verbal and presentation skills * Strong communications skills * Excellent time management skills * Proficient in math and possesses strong computer skills Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. * The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. * The associate must frequently sit/stand for long periods of time and climb ladders as needed. * While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. * Ability to maneuver around sales floor, stockroom and office areas. * Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. * Ability to work in open environment with fluctuating temperatures and standard lighting. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 5-25+ hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodation may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $116k-164k yearly est. 60d+ ago
  • Todd Snyder - Sales

    American Eagle Outfitters 4.4company rating

    San Francisco, CA job

    The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A RESPONSIBILITIES: Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals. Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program. Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style. Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift. Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers. Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues. Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous retail experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and take action when appropriate. Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products. Available to work a flexible schedule to include evenings, weekends and holidays. Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Ability to perform all Essential Job Functions. Proficient with technology.
    $38k-60k yearly est. Auto-Apply 16d ago
  • Support Associate - White House Black Market

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in Brentwood, CA

    The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Operational Excellence * Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. * Ensures new products are properly merchandised and represented in a timely manner. * Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. * Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. * Participates in pricing changes and markdowns. * Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. Customer Experience * Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience. Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving. * Seeks personal developmental opportunities and readily solicits feedback. * Other duties as assigned. * Assists with boutique cleanliness and organization. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture - Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage - Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High school diploma or equivalent * Previous stock or cashier experience preferred * Must be 18 years of age or older * Excellent communication skills * Excellent customer service skills * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to learn or adapt to technology provided by the company * Must be able to work the majority of the shift standing * Ability to work quickly and within strict timelines * Ability to demonstrate teamwork * Exposure to visual merchandising and product placement techniques desired * Communicate with customers, Associates, and Management; wear / communicate with headset * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift The wage range for this position is $16.90 - $21.10. Successful candidates' wage rates will be determined based on their individual qualifications for the position. 3362 The Streets of Brentwood Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $16.9-21.1 hourly 6d ago
  • Assistant Manager White House Black Market

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in San Mateo, CA

    The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. FUNCTIONAL RESPONSIBILITIES: * Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. * Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. * Trains associates on visual merchandising techniques to ensure store is always maintained. * Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential. * Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. * Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. * Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations. * Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls. * Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Other duties as assigned/required. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Must be 18 years old or older * Minimum 3 years prior retail or sales management experience preferred * Excellent communication, verbal and written skills * Excellent communication, verbal and written skills * Able to travel to stores throughout the district * Excellent customer service skills * Knowledge of administrative aspects of store operations * Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives * Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is $22.60 - $28.25. Successful candidates' wage rates will be determined based on their individual qualifications for the position. 3486 Hillsdale Shopping Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $22.6-28.3 hourly 60d+ ago
  • Full Time Asst

    Pacific Sunwear 3.9company rating

    Santa Clara, CA job

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: About the Job: The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures. A day in the life, what you'll be doing: * Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience * Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate * Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience * Shares feedback from customers with the leadership team to improve the overall customer experience * Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.) * Delivers an engaging, positive and authentic customer experience with all customers * Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience * Holds self and others responsible for the accomplishment of all operational tasks * Coaches and provides feedback on Sales Associate's performance * Supports associate engagement by recognizing and rewarding outstanding performance * Provides direction to associates to ensure understanding of company directives and standards * Prioritizes and delegates tasks to meet all operational needs * Supports and executes visual directives and maintains visual standards set by the company * Drives efficiency in all operational store processes * Maintains merchandise flow, filling and presentation standards throughout the store and stockroom * Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience * Ensures all store associates follow all policies, procedures and all Safety Program practices * Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends * Inspires and motivates others by consistently exhibiting core value behaviors * Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends What it takes to Join: * Passion for product, brands, fashion and trends * High School Diploma or equivalent preferred * Effective written, verbal and presentation skills * Strong communications skills * Excellent time management skills * Proficient in math and possesses strong computer skills Developing the Community/ Leadership Qualities: * Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. * Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. * Serve as a Pacsun advocate in the industry and marketplace. * Recruit, identify, develop, and retain talent that delivers performance excellence. * As a manager, serve as a leader of company culture, norms, and conduct. * Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. * The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. * The associate must frequently sit/stand for long periods of time and climb ladders as needed. * While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. * Ability to maneuver around sales floor, stockroom and office areas. * Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. * Ability to work in open environment with fluctuating temperatures and standard lighting. * Hotel, Airplane, and Car Travel may be required SM and above roles only. Position Type/Expected Hours of Work: This is a full-time position. Ability to work 32-40 hours a week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $25k-29k yearly est. 23d ago
  • Assistant Store Manager - Chico's

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in Palo Alto, CA

    The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. FUNCTIONAL RESPONSIBILITIES: * Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. * Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. * Trains associates on visual merchandising techniques to ensure store is always maintained. * Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential. * Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. * Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. * Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations. * Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls. * Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Other duties as assigned/required. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Must be 18 years old or older * Minimum 3 years prior retail or sales management experience preferred * Excellent communication, verbal and written skills * Excellent communication, verbal and written skills * Able to travel to stores throughout the district * Excellent customer service skills * Knowledge of administrative aspects of store operations * Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives * Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is $22.20 to $27.75. Successful candidates' wage rates will be determined based on their individual qualifications for the position. 0266 396 University Avenue Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $22.2-27.8 hourly 6d ago
  • Aerie - Brand Ambassador (Sales Associate)

    American Eagle Outfitters 4.4company rating

    Vacaville, CA job

    YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know! You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests. You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone. You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love interacting with people! You're full of energy and can handle multiple tasks in a fast-paced environment. You're available to work when guests shop (lookin' at your evenings, weekends & holidays!) You love AE and Aerie products. You've worked in retail before. #practicemakesperfect You're at least 16 years of age. OUR BRAND AMBASSADORS LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $36k-48k yearly est. Auto-Apply 16d ago
  • Todd Snyder - Stock

    American Eagle Outfitters 4.4company rating

    Larkspur, CA job

    The Stock Associate is responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. The Stock Associate is accountable for delivering on all aspects of stockroom standard operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, markdowns and merchandising. The Stock Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience POSITION TITLE: Stock Associate REPORTS TO: Store Management Team or Stock Lead (where applicable) SUPERVISES: N/A RESPONSIBILITIES: Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns and merchandising through utilizing the company tools and resources. Maintain stockroom standard operating procedures (SOP) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity. Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership. Support, understand and adhere to Todd Snyder visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor. Partner with store leadership to ensure all aspects of replenishment are properly executed to include Fill the Floor, power closes, power opens and merchandise adjustments. Communicate merchandising opportunities to store leadership as identified through replenishing size specific quantities throughout the store: recommend and execute merchandising adjustments in compliance with Todd Snyder visual standards. Execute markdowns and re-ticketing in the stockroom and on the sales floor; update store leadership on compliance. Partner with store leadership to complete stock transfers and process damages. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership. Aware of and follows Loss Prevention policies; advises management of any unusual internal or external activity Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous stock experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a team Ability to receive feedback and take action when appropriate Ability to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products Available to work a flexible schedule to include early morning, late evenings, weekends and holidays Ability to handle multiple tasks and work in a fast‐paced and deadline‐oriented environment Ability to lift cartons weighing up to 25lbs. Ability to perform all Essential Job Functions Proficient with technology
    $31k-37k yearly est. Auto-Apply 19d ago
  • Seasonal Digital Specialist - Hillsdale Shopping Center

    Pacific Sunwear 3.9company rating

    San Mateo, CA job

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. About the Job: The Digital Support Specialist plays a key role in driving sales and profitability by ensuring the smooth execution of all digital operations, including Ship From Store, Buy Online Pick Up in Store, and Same Day Delivery services. This role is critical in supporting the growth of our omni-channel strategy, adapting to evolving customer shopping behaviors. The Digital Support Specialist ensures efficiency and accuracy in product picking, packaging, and shipping processes, contributing to reduced time spent on digital tasks through improved familiarity and streamlined processes. They are a vital part of a team focused on delivering an exceptional omni-channel customer experience and supporting overall store goals. By handling various tasks related to product integrity and customer fulfillment, this role ensures that customers receive seamless service. This job is composed of a variety of different tasks which may be covered by operational training guidelines, tools and resources. A day in the life, what you'll be doing: Authentic * Interacts professionally and effectively through verbal and written communication with all employees, peers and customers * Knowledge of the store product and strong organization skills * Accepts and improves performance after receiving feedback from supervisors * Demonstrates ability to work well with other team members through team selling, tasks assignments, floor sets, etc. * Ability to work within team environment; builds positive team relationships that benefit the overall store performance. Customer Centric * Delivers an engaging, positive and authentic customer digital experience * Complete all tasks in a timely and efficient manner * Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. * Be an expert of process, shipping, technology, accuracy, efficiency and customer experience Results Driven * Be a part of and lead team to drive the Omni customer experience in store * Achieve fulfillment goals and store expectations by supporting priorities for SFS, BOPIS and Same Day Delivery * Set the example by quickly and accurately picking, packing, and shipping online customer orders * Takes direction/feedback and seeks ways to improve overall productivity * Ability to work independently, is self-motivated, and works with a sense of urgency What it takes to Join: * Passion for product, brands, fashion and trends * Effective written, verbal and presentation skills * Strong communications skills * Excellent time management skills * Proficient in math and possesses strong computer skills Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. * The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. * The associate must frequently sit/stand for long periods of time and climb ladders as needed. * While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. * Ability to maneuver around sales floor, stockroom and office areas. * Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. * Ability to work in open environment with fluctuating temperatures and standard lighting. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 5-25+ hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodation may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $116k-164k yearly est. 60d+ ago
  • Support Associate - Chico's

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in San Mateo, CA

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Operational Excellence * Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. * Ensures new products are properly merchandised and represented in a timely manner. * Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. * Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. * Participates in pricing changes and markdowns. * Alerts store management to cash supply needs. * Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. * Assists with boutique cleanliness and organization Customer Experience * Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving * Seeks personal developmental opportunities and readily solicits feedback Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High school diploma or equivalent * Previous stock or cashier experience preferred * Must be 18 years of age or older * Excellent communication skills * Excellent customer service skills * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to learn or adapt to technology provided by the company * Must be able to work the majority of the shift standing * Ability to work quickly and within strict timelines * Ability to demonstrate teamwork * Exposure to visual merchandising and product placement techniques desired * Communicate with customers, Associates, and Management; wear / communicate with headset * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift The wage range for this position is $17.95 to $22.50. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 0431 Hillsdale Shopping Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $18-22.5 hourly 8d ago
  • Todd Snyder - Sales

    American Eagle Outfitters 4.4company rating

    San Jose, CA job

    The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A RESPONSIBILITIES: Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals. Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program. Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style. Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift. Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers. Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues. Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous retail experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and take action when appropriate. Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products. Available to work a flexible schedule to include evenings, weekends and holidays. Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Ability to perform all Essential Job Functions. Proficient with technology.
    $38k-60k yearly est. Auto-Apply 19d ago
  • Part Time Assistant

    Pacific Sunwear 3.9company rating

    Santa Clara, CA job

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: About the Job: The Assistant Store Manager assists the Store and General Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures. A day in the life, what you'll be doing: * Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience * Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate * Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience * Shares feedback from customers with the leadership team to improve the overall customer experience * Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.) * Delivers an engaging, positive and authentic customer experience with all customers * Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience * Holds self and others responsible for the accomplishment of all operational tasks * Coaches and provides feedback on Sales Associate's performance * Supports associate engagement by recognizing and rewarding outstanding performance * Provides direction to associates to ensure understanding of company directives and standards * Prioritizes and delegates tasks to meet all operational needs * Supports and executes visual directives and maintains visual standards set by the company * Drives efficiency in all operational store processes * Maintains merchandise flow, filling and presentation standards throughout the store and stockroom * Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience * Ensures all store associates follow all policies, procedures and all Safety Program practices * Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends * Inspires and motivates others by consistently exhibiting core value behaviors * Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends What it takes to Join: * Passion for product, brands, fashion and trends * High School Diploma or equivalent preferred * Effective written, verbal and presentation skills * Strong communications skills * Excellent time management skills * Proficient in math and possesses strong computer skills Developing the Community/ Leadership Qualities: * Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. * Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. * Serve as a Pacsun advocate in the industry and marketplace. * Recruit, identify, develop, and retain talent that delivers performance excellence. * As a manager, serve as a leader of company culture, norms, and conduct. * Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Physical Requirements: * The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. * The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. * The associate must frequently sit/stand for long periods of time and climb ladders as needed. * While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. * Ability to maneuver around sales floor, stockroom and office areas. * Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. * Ability to work in open environment with fluctuating temperatures and standard lighting. * Hotel, Airplane, and Car Travel may be required for SM and above roles only. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $25k-29k yearly est. 35d ago
  • AE - Sr Brand Ambassador (Sr Sales Associate)

    American Eagle Outfitters 4.4company rating

    Daly City, CA job

    YOUR ROLE As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!) You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests. You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone. You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love interacting with people! You're full of energy and can handle multiple tasks in a fast-paced environment. You're available to work when guests shop (lookin' at your evenings, weekends & holidays!) You love AE and Aerie products. You've worked in retail before. #practicemakesperfect You're at least 18 years of age. OUR BRAND AMBASSADORS LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $36k-49k yearly est. Auto-Apply 54d ago
  • Assistant Manager - Soma

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in Vacaville, CA

    With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence. POSITION OBJECTIVE: The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. FUNCTIONAL RESPONSIBILITIES: * Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. * Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. * Trains associates on visual merchandising techniques to ensure store is always maintained. * Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential. * Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. * Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. * Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations. * Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls. * Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Other duties as assigned/required. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Must be 18 years old or older * Minimum 3 years prior retail or sales management experience preferred * Excellent communication, verbal and written skills * Excellent communication, verbal and written skills * Able to travel to stores throughout the district * Excellent customer service skills * Knowledge of administrative aspects of store operations * Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives * Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is $20.90 - $26.10. Successful candidates' wage rates will be determined based on their individual qualifications for the position. 5516 - Vacaville Premium Outlets Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $20.9-26.1 hourly 16d ago
  • Sales Lead - White House Black Market

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in Brentwood, CA

    The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. FUNCTIONAL RESPONSIBILITIES: * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. * Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full. * Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. * Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. * Supports and administers receipt and dispatch of inventory and supplies according to company policy. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. * Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Builds and maintains a solid customer following through clienteling and wardrobing. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Participates in and facilitates visual directives including monthly store sets and merchandise replenishment. * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture * Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity * Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns * Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy * Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage * Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Must be 18 years old or older * Minimum 2 years prior retail or sales management experience preferred * Excellent communication, verbal, and written skills * Excellent communication, verbal, and written skills * Able to travel to stores throughout the district * Excellent customer service skills * Knowledge of administrative aspects of store operations * Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives * Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is $17.90 - $22.35. Successful candidates' wage rates will be determined based on their individual qualifications for the position. 3362 The Streets of Brentwood Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $17.9-22.4 hourly 6d ago

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