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Chico's FAS jobs in Pleasanton, CA

- 108 jobs
  • Sales Associate - Chico's

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in Lafayette, CA

    The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results * Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Maintains knowledge of current sales and promotions; maintains pricing and visual standards. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Participates in visual directives including monthly store sets and sales floor maintenance. Customer Experience * Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience. * Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices. * Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. * Signs up clients for reward program. * Builds and maintains a solid customer following through clienteling and wardrobing. * Knows current product fit and style assortment offerings in store and on-line. * Maintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book. Operational Excellence * Supports replenishment activities that keep the store full and abundant. * Assists with locate fulfillment. * Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. * Assist with boutique cleanliness and organization Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving. * Seeks personal developmental opportunities and readily solicits feedback. * Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture * Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity * Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns * Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy * Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage * Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Retail or sales experience preferred * For the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older * For all other states, must be 18 years of age or older * Excellent communication skills * Excellent customer service skills * Able to learn or adapt to technology provided by the company * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to communicate with customers, Associates, and Management * Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift The wage range for this position is $16.50 to $20.65. Successful candidates' wage rates will be determined based on their individual qualifications for the position. 0208 - La Fiesta Square Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $16.5-20.7 hourly 4d ago
  • Sales Associate - Chico's

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in Stockton, CA

    The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results * Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Maintains knowledge of current sales and promotions; maintains pricing and visual standards. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Participates in visual directives including monthly store sets and sales floor maintenance. Customer Experience * Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience. * Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices. * Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. * Signs up clients for reward program. * Builds and maintains a solid customer following through clienteling and wardrobing. * Knows current product fit and style assortment offerings in store and on-line. * Maintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book. Operational Excellence * Supports replenishment activities that keep the store full and abundant. * Assists with locate fulfillment. * Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. * Assist with boutique cleanliness and organization Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving. * Seeks personal developmental opportunities and readily solicits feedback. * Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture * Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity * Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns * Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy * Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage * Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Retail or sales experience preferred * For the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older * For all other states, must be 18 years of age or older * Excellent communication skills * Excellent customer service skills * Able to learn or adapt to technology provided by the company * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to communicate with customers, Associates, and Management * Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift The wage range for this position is $16.50 to $20.65 Successful candidates' wage rates will be determined based on their individual qualifications for the position. 0545 Lincoln Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $16.5-20.7 hourly 2d ago
  • Seasonal - Stock Associate

    Guess?, Inc. 4.6company rating

    Milpitas, CA job

    The Seasonal Stock Associate is responsible for receiving, unpacking, and preparing merchandise for the selling floor. They are also responsible for the organization, maintenance, and cleanliness of the stock room. Reports To: Store Management Essential Functions Customer Experience * First Impressions: Create a positive first impression by adhering to the dress code. * Store Standards: Create a sparkling clean and organized environment by maintaining store standards and cleanliness both in the stock room and on the selling floor. Inventory Control * Shipment Management: Notify management of any shipment discrepancies and missed markdowns in the stock room. * Merchandise Handling: Sensor, steam, fold, and hang merchandise as needed. * Stock Organization: Bring new goods to the selling floor and replenish merchandise from the stock room to the selling floor. * Operations: Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends. * Stock Room Maintenance: Ensure the stock room is organized, clean, and merchandise is floor-ready at all times. Cooperation & Dependability * Task Completion: Satisfactorily complete all duties as assigned by management. * Punctuality: Be punctual and adhere to designated work schedule. * Teamwork: Be flexible and work well with peers and management to accomplish duties. * Policy Adherence: Follow GUESS Policies and Procedures 100%. * Housekeeping: Actively perform housekeeping and maintenance duties. Miscellaneous Responsibilities * Meetings and Functions: Participate in and attend all store meetings and other related functions. * Positive Attitude: Represent a positive attitude toward the merchandise and the company. * Inventory Participation: Participate in all inventories. * Additional Duties: Assume and complete other duties as assigned by store management. * Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts. Job Requirements * Education: High school diploma or equivalent. * Experience: Previous retail or stockroom experience preferred. * Team Player: Ability to work well in a team-oriented environment. * Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays. * Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
    $33k-37k yearly est. 60d+ ago
  • Store Manager

    Francesca's Collections, Inc. 4.0company rating

    Pacifica, CA job

    Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Boutique Team Leader is the frontline of our field leadership team, responsible for all aspects of our boutique operations including guest experience, talent, and visual merchandising. Through strategizing, coaching, and accountability, you lead and motivate your team to provide an exceptional customer experience and maximize sales. Boutique Team Leader responsibilities include: Guest Experience * Cultivate a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership * Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. * Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. * Fostering a culture of communication and teamwork, ensuring important boutique & company information reaches all levels of the team. * Providing consistent developmental feedback that empowers and motivates your team. * Acting as a liaison between the Boutique Team, Field, and Corporate partners. Talent * Attracting, recruiting, onboarding, developing, and retaining a high-performing and diverse team. * Building bench strength for the boutique by preparing team members for the next level of responsibility. * Coaching, training, and developing team members to the behaviors that create success in their roles. * Managing performance fairly, consistently, and on an ongoing basis. * Establishing open, candid, and trusting professional relationships with team members. * Exhibiting a high degree of personal integrity and hiring a trusted, reliable team. Operations & Visual * Leading operational excellence through daily boutique operations, managing budgets and boutique inventory, and supporting and enforcing company policies and procedures. * Understanding business drivers and how to maximize profitability and ensuring visual and operational standards are met consistently. * Creating schedules to deliver a high level of service and maximize sales potential using provided company tools while staying within the allocated payroll hours budget. What You'll Get * A flexible schedule * Growth and advancement opportunities * A generous team member discount * Monthly Incentive Program * Opportunity to participate in our 401(K) Plan * Medical, Dental, Vision, and Life Insurance available * Paid Parental Leave * Hourly position starts at $22.21 Position Requirements * Several years of experience in a specialty retail store leadership role * Ability to motivate others and work together to deliver sales results * Able to plan and execute tasks efficiently and independently * Flexible and adaptable * Ability to multi-task and balance multiple priorities * Ability to work flexible hours to meet the needs of the boutique which includes days, nights, weekends, and holidays Physical Requirements * Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing * Must be able to work independently * Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
    $22.2 hourly Auto-Apply 60d+ ago
  • Todd Snyder - Merch Lead

    American Eagle Outfitters 4.4company rating

    San Jose, CA job

    The Merch Lead is responsible for driving total store results as a member of the store leadership team with specific ownership for visual and merchandising. This role is responsible for the execution of merchandising and visual programs to include floor moves, floor sets and directing associates. This role reinforces AEO values and is focused on delivering a positive employee and customer experience. POSITION TITLE: Merch Lead REPORTS TO: Senior Manager, Store Design & Store Leader SUPERVISES: N/A RESPONSIBILITIES: Own results, success, and opportunities in Area of Responsibility to drive results with the intention of furthering Todd Snyder as a premier destination for menswear Demonstrate leadership qualities by coaching team members as it relates to visual presentation to positively impact sales and meet department goals Ensures execution of all floor sets, floor moves, and visual presentations per company guidelines and directives Maintains sales floor presentation throughout the day and to ensure it is presented per company guidelines Completes floor sets and visual merchandising activities to company guidelines and standards Follow and complete assigned merchandising instructions and plans. Plan, implement, communicate and train coworkers to properly execute dressing of mannequins, forms, signage, accent lighting, fixturing standards and visual directives Manage, maintain, and organize visual storage area all for visual items Assist on sales floor as needed, modeling brand customer service behaviors and standards Provides feedback on improvement opportunities and obstacles impacting sales results Communicates all employee accidents/injuries to store leadership team immediately Observe and monitor for loss prevention and advise management of any unusual internal or external activity, supports store strategy to reduce shrink Understands and adheres to all company policy and procedures. Communicate any policy violation to the leadership team in a timely manner Ensure that associates assigned to the sales floor and fitting rooms follow all policies and procedures including established safety procedures Coordinate scheduled breaks to maximize productivity and comply with company and legal requirements Partners with store leadership team and cross-functional partners to identify visual/merchandising staffing and supply needs Perform other duties as assigned and necessitated by the business QUALIFICATIONS: Minimum high school education or equivalent is desired, but not required Prior experience as Merch Lead or owning visual function within store, experience in a flagship or high-visibility location a plus Past leadership experience preferred Strong verbal and written communication and business acumen Demonstrated collaborative skills and ability to work well within a team Demonstrated excellent time management, organization skills and attention to detail Ability to take feedback and take action when appropriate Ability to work in a high ambiguity, fast-paced environment Available to work a flexible schedule to include evenings and weekends Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products Ability to move up to 50 lbs occasionally and 25 lbs regularly and climb 8' to 10' ladders to retrieve and/or stock merchandise as needed
    $116k-172k yearly est. Auto-Apply 31d ago
  • Seasonal Digital Specialist

    Pacsun Careers 3.9company rating

    Concord, CA job

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. About the Job: The Digital Support Specialist plays a key role in driving sales and profitability by ensuring the smooth execution of all digital operations, including Ship From Store, Buy Online Pick Up in Store, and Same Day Delivery services. This role is critical in supporting the growth of our omni-channel strategy, adapting to evolving customer shopping behaviors. The Digital Support Specialist ensures efficiency and accuracy in product picking, packaging, and shipping processes, contributing to reduced time spent on digital tasks through improved familiarity and streamlined processes. They are a vital part of a team focused on delivering an exceptional omni-channel customer experience and supporting overall store goals. By handling various tasks related to product integrity and customer fulfillment, this role ensures that customers receive seamless service. This job is composed of a variety of different tasks which may be covered by operational training guidelines, tools and resources. A day in the life, what you'll be doing: Authentic Interacts professionally and effectively through verbal and written communication with all employees, peers and customers Knowledge of the store product and strong organization skills Accepts and improves performance after receiving feedback from supervisors Demonstrates ability to work well with other team members through team selling, tasks assignments, floor sets, etc. Ability to work within team environment; builds positive team relationships that benefit the overall store performance. Customer Centric Delivers an engaging, positive and authentic customer digital experience Complete all tasks in a timely and efficient manner Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. Be an expert of process, shipping, technology, accuracy, efficiency and customer experience Results Driven Be a part of and lead team to drive the Omni customer experience in store Achieve fulfillment goals and store expectations by supporting priorities for SFS, BOPIS and Same Day Delivery Set the example by quickly and accurately picking, packing, and shipping online customer orders Takes direction/feedback and seeks ways to improve overall productivity Ability to work independently, is self-motivated, and works with a sense of urgency What it takes to Join: Passion for product, brands, fashion and trends Effective written, verbal and presentation skills Strong communications skills Excellent time management skills Proficient in math and possesses strong computer skills Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 5-25+ hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodation may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $116k-164k yearly est. 58d ago
  • Support Associate - Soma

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in Santa Clara, CA

    The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Operational Excellence * Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. * Ensures new products are properly merchandised and represented in a timely manner. * Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. * Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. * Participates in pricing changes and markdowns. * Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. Customer Experience * Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience. Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving. * Seeks personal developmental opportunities and readily solicits feedback. * Other duties as assigned. * Assists with boutique cleanliness and organization. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture - Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage - Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High school diploma or equivalent * Previous stock or cashier experience preferred * Must be 18 years of age or older * Excellent communication skills * Excellent customer service skills * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to learn or adapt to technology provided by the company * Must be able to work the majority of the shift standing * Ability to work quickly and within strict timelines * Ability to demonstrate teamwork * Exposure to visual merchandising and product placement techniques desired * Communicate with customers, Associates, and Management; wear / communicate with headset * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift The wage range for this position is $18.20 to $22.75. Successful candidates' wage rates will be determined based on their individual qualifications for the position. 5259- Westfield Valley Fair Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $18.2-22.8 hourly 2d ago
  • Assistant Manager White House Black Market

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in San Mateo, CA

    The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. FUNCTIONAL RESPONSIBILITIES: * Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. * Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. * Trains associates on visual merchandising techniques to ensure store is always maintained. * Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential. * Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. * Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. * Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations. * Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls. * Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Other duties as assigned/required. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Must be 18 years old or older * Minimum 3 years prior retail or sales management experience preferred * Excellent communication, verbal and written skills * Excellent communication, verbal and written skills * Able to travel to stores throughout the district * Excellent customer service skills * Knowledge of administrative aspects of store operations * Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives * Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is $21.95 to $27.45. Successful candidates' wage rates will be determined based on their individual qualifications for the position. 3486 Hillsdale Shopping Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $22-27.5 hourly 38d ago
  • Todd Snyder - Sales

    American Eagle Outfitters 4.4company rating

    Larkspur, CA job

    The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A RESPONSIBILITIES: Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals. Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program. Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style. Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift. Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers. Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues. Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous retail experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and take action when appropriate. Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products. Available to work a flexible schedule to include evenings, weekends and holidays. Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Ability to perform all Essential Job Functions. Proficient with technology.
    $38k-60k yearly est. Auto-Apply 60d+ ago
  • AE - Brand Ambassador (Sales Associate)

    American Eagle Outfitters 4.4company rating

    Stockton, CA job

    YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know! You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests. You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone. You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love interacting with people! You're full of energy and can handle multiple tasks in a fast-paced environment. You're available to work when guests shop (lookin' at your evenings, weekends & holidays!) You love AE and Aerie products. You've worked in retail before. #practicemakesperfect You're at least 16 years of age. OUR BRAND AMBASSADORS LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $36k-48k yearly est. Auto-Apply 60d+ ago
  • Todd Snyder - Stock

    American Eagle Outfitters 4.4company rating

    San Francisco, CA job

    The Stock Associate is responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. The Stock Associate is accountable for delivering on all aspects of stockroom standard operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, markdowns and merchandising. The Stock Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience POSITION TITLE: Stock Associate REPORTS TO: Store Management Team or Stock Lead (where applicable) SUPERVISES: N/A RESPONSIBILITIES: Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns and merchandising through utilizing the company tools and resources. Maintain stockroom standard operating procedures (SOP) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity. Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership. Support, understand and adhere to Todd Snyder visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor. Partner with store leadership to ensure all aspects of replenishment are properly executed to include Fill the Floor, power closes, power opens and merchandise adjustments. Communicate merchandising opportunities to store leadership as identified through replenishing size specific quantities throughout the store: recommend and execute merchandising adjustments in compliance with Todd Snyder visual standards. Execute markdowns and re-ticketing in the stockroom and on the sales floor; update store leadership on compliance. Partner with store leadership to complete stock transfers and process damages. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership. Aware of and follows Loss Prevention policies; advises management of any unusual internal or external activity Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous stock experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a team Ability to receive feedback and take action when appropriate Ability to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products Available to work a flexible schedule to include early morning, late evenings, weekends and holidays Ability to handle multiple tasks and work in a fast‐paced and deadline‐oriented environment Ability to lift cartons weighing up to 25lbs. Ability to perform all Essential Job Functions Proficient with technology
    $31k-37k yearly est. Auto-Apply 9d ago
  • Sales Lead - Chico's

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in Palo Alto, CA

    The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. FUNCTIONAL RESPONSIBILITIES: * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. * Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full. * Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. * Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. * Supports and administers receipt and dispatch of inventory and supplies according to company policy. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. * Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Builds and maintains a solid customer following through clienteling and wardrobing. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Participates in and facilitates visual directives including monthly store sets and merchandise replenishment. * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture * Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity * Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns * Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy * Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage * Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Must be 18 years old or older * Minimum 2 years prior retail or sales management experience preferred * Excellent communication, verbal, and written skills * Excellent communication, verbal, and written skills * Able to travel to stores throughout the district * Excellent customer service skills * Knowledge of administrative aspects of store operations * Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives * Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is $19.20 to $24.00. Successful candidates' wage rates will be determined based on their individual qualifications for the position. 0266 396 University Avenue Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $19.2-24 hourly 2d ago
  • Todd Snyder - General Manager

    American Eagle Outfitters 4.4company rating

    San Francisco, CA job

    The role of the General Manager is to drive the company's key performance indicators by delivering exceptional customer store experience at all Todd Snyder locations. He or she exercises independent judgment and discretion in the development, implementation and communication of store strategies and business plans that align with the brand strategies. In partnership with the Store Leadership, the General Manager is accountable for effectively teaching, training and coaching store management into a high performing leadership teams that achieve sales goals, meets merchandising brand standards and delivers operational excellence. POSITION TITLE: General Manager REPORTS TO: District Manager STATUS: Full Time Exempt SUPERVISES: Store Manager, Store Management, Store Associates RESPONSIBILITIES: Leadership Motivate and inspire the team by delivering a compelling vision and purpose which encompasses the company vision. Create and lead an environment that ensures customer satisfaction, maximum productivity and profitability by translating and implementing company and brand developed business plans. Establish and communicate clear expectations and hold the store management team and self-accountable for achieving all brand, performance and behavior standards. Build and support effective relationships peers, supervisor, field leadership and cross-functional business partners to effectively lead positive change. Facilitate and cascade communication across the store organization and acts as liaison to field leadership and cross-functional business partners. Act as the leader on duty and consistently models the brand customer service standards and Customer First selling behaviors. Proactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance. Drive for Results Establish the store business strategy inclusive of forecasting sales that reflect store trend and incorporates calculated risks to drive growth. Identify, create and manage the execution of the store business plan to drives KPI results and maximizes business opportunities to include CRM, Loyalty and technology. Provide feedback on success of brand initiatives, customer feedback, in-store trends and market insights to drive growth. Manage the controllable components of the P&L to achieve all store financial and expense targets. Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results. Train and develop management team on business acumen to drive business performance. Lead the use of technology to enhance customer engagement and drive KPI results. Evaluate store sales and payroll goals on a daily basis using payroll reports and tools; make scheduling adjustments to meet business needs. Talent Management Recruit, hire, develop and retain a high performing management team. Teach, train and coach the store management team. Consistently assess and provide ongoing performance feedback Develop succession plans to ensure career paths for all associates; encourage associates to pursue internal opportunities. Lead the annual review process for store management and associate team. Collaborate with the Store Leadership to write performance reviews for the leadership team. Manage all compensation decisions in partnership with you Human Resources Partner. Drive employee engagement by recognizing and rewarding employees for outstanding performance. Ensure that the store management team adheres to and enforce all employment practices and policies. Recognize and properly resolve customer and performance issues; communicate high priority issues to the District Manager in a timely manner and collaborate to develop a plan for resolution to minimize risk. Visual & Operational Execution Conducts weekly visual walk-throughs with merchandise managers; directs brand appropriate strategic merchandising to maximize sales as an outcome of the assessment. Maintain company brand standards of neat, clean and organized sales floor, cash wrap and fitting room ensuring store environment is safe for employees and customers. Lead all visual directives ensuring mapping and floorset are properly planned, scheduled and executed seamlessly within allotted timeframe. Generate and analyze merchandise reports and direct brand appropriate merchandising moves to maximize presentation and drive sales. Supervise the efficient and productive handling of all merchandise including shipment receipt and processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). . Oversees and ensures efficiency of all daily operational procedures. Ensure store audit compliance and shrink results meet company loss prevention standards. QUALIFICATIONS: Minimum high school education or equivalent. Minimum of 5-7 years of retail or equivalent management experience preferred. Strong prioritizing, interpersonal, problem‐solving & planning skills. Knowledge and understanding of employment laws including compliance with federal, state and local requirements. Demonstrated ability to manage complex and competing priorities. Skilled at making quality decisions in a fast-paced and complex environment. Strong communication, presentation, delegation and follow-up skills. Effective interpersonal and communication skills with all levels of corporate business partners and field leadership. Proficient in conflict management and resolution skills. Demonstrated proficiency in training, sales generation and leading of functional teams. Proven ability to analyze business trends and reporting to drive sales. Demonstrated ability to coach, provide feedback and manage substandard performance. Demonstrated ability to communicate effectively with customers and store team. Proven ability to work in a fast‐paced and deadline‐oriented environment. Ability to effectively lead multiple non-contiguous locations as needed. Capacity to successfully lead high potential management teams and sizeable store teams. Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends. Ability to perform Essential Job Functions. Computer and technology proficient.
    $120k-213k yearly est. Auto-Apply 60d+ ago
  • Seasonal Digital Specialist

    Pacsun Careers 3.9company rating

    Santa Clara, CA job

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. About the Job: The Digital Support Specialist plays a key role in driving sales and profitability by ensuring the smooth execution of all digital operations, including Ship From Store, Buy Online Pick Up in Store, and Same Day Delivery services. This role is critical in supporting the growth of our omni-channel strategy, adapting to evolving customer shopping behaviors. The Digital Support Specialist ensures efficiency and accuracy in product picking, packaging, and shipping processes, contributing to reduced time spent on digital tasks through improved familiarity and streamlined processes. They are a vital part of a team focused on delivering an exceptional omni-channel customer experience and supporting overall store goals. By handling various tasks related to product integrity and customer fulfillment, this role ensures that customers receive seamless service. This job is composed of a variety of different tasks which may be covered by operational training guidelines, tools and resources. A day in the life, what you'll be doing: Authentic Interacts professionally and effectively through verbal and written communication with all employees, peers and customers Knowledge of the store product and strong organization skills Accepts and improves performance after receiving feedback from supervisors Demonstrates ability to work well with other team members through team selling, tasks assignments, floor sets, etc. Ability to work within team environment; builds positive team relationships that benefit the overall store performance. Customer Centric Delivers an engaging, positive and authentic customer digital experience Complete all tasks in a timely and efficient manner Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. Be an expert of process, shipping, technology, accuracy, efficiency and customer experience Results Driven Be a part of and lead team to drive the Omni customer experience in store Achieve fulfillment goals and store expectations by supporting priorities for SFS, BOPIS and Same Day Delivery Set the example by quickly and accurately picking, packing, and shipping online customer orders Takes direction/feedback and seeks ways to improve overall productivity Ability to work independently, is self-motivated, and works with a sense of urgency What it takes to Join: Passion for product, brands, fashion and trends Effective written, verbal and presentation skills Strong communications skills Excellent time management skills Proficient in math and possesses strong computer skills Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 5-25+ hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodation may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $115k-164k yearly est. 59d ago
  • Support Associate - Chico's

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in Los Gatos, CA

    The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Operational Excellence * Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. * Ensures new products are properly merchandised and represented in a timely manner. * Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. * Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. * Participates in pricing changes and markdowns. * Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. Customer Experience * Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience. Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving. * Seeks personal developmental opportunities and readily solicits feedback. * Other duties as assigned. * Assists with boutique cleanliness and organization. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture - Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage - Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High school diploma or equivalent * Previous stock or cashier experience preferred * Must be 18 years of age or older * Excellent communication skills * Excellent customer service skills * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to learn or adapt to technology provided by the company * Must be able to work the majority of the shift standing * Ability to work quickly and within strict timelines * Ability to demonstrate teamwork * Exposure to visual merchandising and product placement techniques desired * Communicate with customers, Associates, and Management; wear / communicate with headset * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift The wage range for this position is $16.50 to $20.65. Successful candidates' wage rates will be determined based on their individual qualifications for the position. 0191 Old Town Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $16.5-20.7 hourly 2d ago
  • Todd Snyder - Sales

    American Eagle Outfitters 4.4company rating

    San Francisco, CA job

    The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A RESPONSIBILITIES: Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals. Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program. Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style. Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift. Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers. Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues. Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous retail experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and take action when appropriate. Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products. Available to work a flexible schedule to include evenings, weekends and holidays. Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Ability to perform all Essential Job Functions. Proficient with technology.
    $38k-60k yearly est. Auto-Apply 60d+ ago
  • Seasonal - Stock Associate

    Guess?, Inc. 4.6company rating

    Manteca, CA job

    The Seasonal Stock Associate is responsible for receiving, unpacking, and preparing merchandise for the selling floor. They are also responsible for the organization, maintenance, and cleanliness of the stock room. Reports To: Store Management Essential Functions Customer Experience * First Impressions: Create a positive first impression by adhering to the dress code. * Store Standards: Create a sparkling clean and organized environment by maintaining store standards and cleanliness both in the stock room and on the selling floor. Inventory Control * Shipment Management: Notify management of any shipment discrepancies and missed markdowns in the stock room. * Merchandise Handling: Sensor, steam, fold, and hang merchandise as needed. * Stock Organization: Bring new goods to the selling floor and replenish merchandise from the stock room to the selling floor. * Operations: Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends. * Stock Room Maintenance: Ensure the stock room is organized, clean, and merchandise is floor-ready at all times. Cooperation & Dependability * Task Completion: Satisfactorily complete all duties as assigned by management. * Punctuality: Be punctual and adhere to designated work schedule. * Teamwork: Be flexible and work well with peers and management to accomplish duties. * Policy Adherence: Follow GUESS Policies and Procedures 100%. * Housekeeping: Actively perform housekeeping and maintenance duties. Miscellaneous Responsibilities * Meetings and Functions: Participate in and attend all store meetings and other related functions. * Positive Attitude: Represent a positive attitude toward the merchandise and the company. * Inventory Participation: Participate in all inventories. * Additional Duties: Assume and complete other duties as assigned by store management. * Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts. Job Requirements * Education: High school diploma or equivalent. * Experience: Previous retail or stockroom experience preferred. * Team Player: Ability to work well in a team-oriented environment. * Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays. * Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
    $33k-37k yearly est. 60d+ ago
  • AE - Brand Ambassador (Sales Associate)

    American Eagle Outfitters 4.4company rating

    Vacaville, CA job

    YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know! You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests. You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone. You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love interacting with people! You're full of energy and can handle multiple tasks in a fast-paced environment. You're available to work when guests shop (lookin' at your evenings, weekends & holidays!) You love AE and Aerie products. You've worked in retail before. #practicemakesperfect You're at least 16 years of age. OUR BRAND AMBASSADORS LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $36k-48k yearly est. Auto-Apply 60d+ ago
  • Assistant Store Manager

    Francesca's Collections, Inc. 4.0company rating

    San Francisco, CA job

    Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience * Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership * Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. * Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent * Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. * Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. * Establishing open, candid, and trusting professional relationships with your team. Operations & Visual * Supporting and enforcing company policies and procedures fairly and consistently. * Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. * Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get * A flexible schedule * Growth and advancement opportunities * A generous team member discount * Monthly Incentive Program * Opportunity to participate in our 401(K) Plan * Medical, Dental, Vision, and Life Insurance available for FT positions * This opportunity offers a starting wage of $19.75 per hour * Paid Parental Leave Position Requirements * Previous supervisory experience, preferably in a specialty retail store * Ability to motivate others and work together to deliver sales results * Able to plan and execute tasks efficiently and independently * Flexible and adaptable * Ability to multi-task and balance multiple priorities * Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements * Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing * Must be able to work independently * Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
    $19.8 hourly Auto-Apply 15d ago
  • Sales Lead - Chico's

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in Los Altos, CA

    The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. FUNCTIONAL RESPONSIBILITIES: * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. * Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full. * Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. * Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. * Supports and administers receipt and dispatch of inventory and supplies according to company policy. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. * Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Builds and maintains a solid customer following through clienteling and wardrobing. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Participates in and facilitates visual directives including monthly store sets and merchandise replenishment. * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture * Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity * Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns * Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy * Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage * Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Must be 18 years old or older * Minimum 2 years prior retail or sales management experience preferred * Excellent communication, verbal, and written skills * Excellent communication, verbal, and written skills * Able to travel to stores throughout the district * Excellent customer service skills * Knowledge of administrative aspects of store operations * Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives * Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is $19.20 to $24.00. Successful candidates' wage rates will be determined based on their individual qualifications for the position. 0506 Main Street Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $19.2-24 hourly 2d ago

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