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Chico's FAS jobs in San Juan, PR - 46 jobs

  • Sales Associate - White House Black Market

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in Ponce, PR

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results * Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Maintains knowledge of current sales and promotions; maintains pricing and visual standards. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Participates in visual directives including monthly store sets and zone maintenance. Customer Experience * Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. * Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. * Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. * Signs up clients for reward program. * Builds and maintains a solid customer following through clienteling and wardrobing. * Knows current product fit and style assortment offerings in store and on line. * Maintains consistent client communication through utilization of customer book. Operational Excellence * Supports replenishment activities that keep the store full and abundant. * Assists with locate fulfillment. * Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. * Assist with boutique cleanliness and organization Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving. * Seeks personal developmental opportunities and readily solicits feedback. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High School diploma or equivalent * Retail or sales experience preferred * Must be 18 years of age or older * Excellent communication skills * Excellent customer service skills * Able to learn or adapt to technology provided by the company * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to communicate with customers, Associates, and Management * Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 3675 Plaza del Caribe Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $21k-25k yearly est. 7d ago
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  • Support Associate - White House Black Market

    Chicos Fas Inc. 4.1company rating

    Chicos Fas Inc. job in Ponce, PR

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Operational Excellence Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. Ensures new products are properly merchandised and represented in a timely manner. Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. Participates in pricing changes and markdowns. Alerts store management to cash supply needs. Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. Assists with boutique cleanliness and organization Customer Experience Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience Teamwork and Growth Promotes an inclusive, collaborative approach to problem solving Seeks personal developmental opportunities and readily solicits feedback Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: High school diploma or equivalent Previous stock or cashier experience preferred Must be 18 years of age or older Excellent communication skills Excellent customer service skills Strong organizational skills and ability to multi-task in a fast-paced environment Able to learn or adapt to technology provided by the company Must be able to work the majority of the shift standing Ability to work quickly and within strict timelines Ability to demonstrate teamwork Exposure to visual merchandising and product placement techniques desired Communicate with customers, Associates, and Management; wear / communicate with headset Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 3675 Plaza del Caribe
    $23k-27k yearly est. 13d ago
  • Part Time Assistant-Plaza Las Americas-0663

    Pacsun Careers 3.9company rating

    San Juan, PR job

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: About the Job: The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures. A day in the life, what you'll be doing: · Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience · Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate · Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience · Shares feedback from customers with the leadership team to improve the overall customer experience · Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.) · Delivers an engaging, positive and authentic customer experience with all customers · Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience · Holds self and others responsible for the accomplishment of all operational tasks · Coaches and provides feedback on Sales Associate's performance · Supports associate engagement by recognizing and rewarding outstanding performance · Provides direction to associates to ensure understanding of company directives and standards · Prioritizes and delegates tasks to meet all operational needs · Supports and executes visual directives and maintains visual standards set by the company · Drives efficiency in all operational store processes · Maintains merchandise flow, filling and presentation standards throughout the store and stockroom · Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience · Ensures all store associates follow all policies, procedures and all Safety Program practices · Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends · Inspires and motivates others by consistently exhibiting core value behaviors · Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends What it takes to Join: · Passion for product, brands, fashion and trends · High School Diploma or equivalent preferred · Effective written, verbal and presentation skills · Strong communications skills · Excellent time management skills · Proficient in math and possesses strong computer skills Developing the Community/ Leadership Qualities: · Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. · Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. · Serve as a Pacsun advocate in the industry and marketplace. · Recruit, identify, develop, and retain talent that delivers performance excellence. · As a manager, serve as a leader of company culture, norms, and conduct. · Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Physical Requirements: · The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. · The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. · The associate must frequently sit/stand for long periods of time and climb ladders as needed. · While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. · Ability to maneuver around sales floor, stockroom and office areas. · Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. · Ability to work in open environment with fluctuating temperatures and standard lighting. · Hotel, Airplane, and Car Travel may be required for SM and above roles only. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $16k-18k yearly est. 60d+ ago
  • Assistant Store Manager - Soma

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in San Juan, PR

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Performance Culture * Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies. * Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. * Controls payroll and supply budget. * Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes. * Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. * Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls. * Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. * Ensures visual presentation, organization, and facility maintenance are representative of the Brand. * Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals. * Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. * Trains, coaches and assists with locate fulfillment and selling. Building High Performing Teams * Motivates and inspires store team, developing a shared vision while modeling core values. * Promotes an inclusive, collaborative approach to problem solving. * Communicates with store teams and Store Manager to effectively lead positive change. * Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience * Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. * Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. * Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent * Assists in recruiting, hiring and developing a high performing team. * Supports, implements, and provides follow-up for all training programs, seminars, etc. * Assesses and coaches store team on performance. * In partnership with the SM, resolves human resources issues in a timely and effective manner. * Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. * Ensures that store team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High School diploma or equivalent * 2+ years of retail management experience preferred * Must be 18 years of age or older * Excellent communication, verbal, and written skills * Able to learn or adapt to technology provided by the company * Proven excellent customer service skills with statistical track record in all areas of sales and leadership * Strong organizational skills and ability to multi-task in a fast-paced environment * Strong leadership qualities, training and team building skills * Knowledge of administrative aspects of store operations * Able to communicate with customers and staff * Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 5028 Plaza Las Americas Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $32k-37k yearly est. 7d ago
  • AE - Sr Brand Ambassador (Sr Sales Associate)

    American Eagle Outfitters 4.4company rating

    San Juan, PR job

    YOUR ROLE As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!) You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests. You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone. You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love interacting with people! You're full of energy and can handle multiple tasks in a fast-paced environment. You're available to work when guests shop (lookin' at your evenings, weekends & holidays!) You love AE and Aerie products. You've worked in retail before. #practicemakesperfect You're at least 18 years of age. OUR BRAND AMBASSADORS LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Black Friday Associate store 1093 PR Prem Outlets

    Pacsun Careers 3.9company rating

    Barceloneta, PR job

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. About the Job: The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience. A day in the life, what you'll be doing: CUSTOMER CENTRIC Delivers an engaging, positive and authentic customer experience with all customers Focuses on full-price selling while maintaining awareness of product value and promotions Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issues Completes all assigned tasks in a timely and efficient manner Executes all visual directives and maintains visual standards set by the company and as directed by the management team Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline Shares feedback from customers with the leadership team to improve the overall customer experience RESULT DRIVEN Actively participates in all company and store contests and events Stays current on all financial goals and priorities Support the leadership team in achieving all sales and operational goals Supports and executes all digital sales strategies including ship from store and BOPIS within the store AUTHENTICITY Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends Contributes to positive working environment by consistently exhibiting core value behaviors Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends Strives to improve individual performance while working as a productive member of the team What it takes to Join: Passion for product, brands, fashion and trends High School Diploma or equivalent preferred Effective written, verbal and presentation skills Strong communications skills Excellent time management skills Proficient in math and possesses strong computer skills Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Hotel, Airplane, and Car Travel may be required SM and above roles only. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $25k-29k yearly est. 60d+ ago
  • Aerie - Sales Leader (Part-Time)

    American Eagle Outfitters 4.4company rating

    Ponce, PR job

    YOUR ROLE As the part-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results. You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room. You've got a love of training: You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture. You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning! You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. Business acumen? You've got it! You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $55k-65k yearly est. Auto-Apply 42d ago
  • PT Sales Associate - Aeropostale #4516 The Outlet at Route 66

    Aeropostale 4.5company rating

    Canvanas, PR job

    Our Sales Associates promote our culture, values and mission. As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are: Engaging personality who provides great service. Excited to meet new people. Thoughtful with a desire to make others feel good about themselves and their individual style. Responsibilities As a Sales Associate you will: Engage and connect with customers to create an amazing shopping experience. Achieve and exceed sales goals by executing our selling strategy. Share product knowledge with customers to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Show understanding of customer's personal style when offering fashion advice. Inspire customers with your product knowledge to cater to their needs. Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store. Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc. Remain positive and professional, working together with the team to make a great environment for our customers and each other. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications Flexible availability to meet the needs of the business (including evenings and weekends).
    $39k-44k yearly est. 16d ago
  • Black Friday Associate

    Pacsun Careers 3.9company rating

    San Juan, PR job

    Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience. A day in the life, what you'll be doing: CUSTOMER CENTRIC Delivers an engaging, positive and authentic customer experience with all customers Focuses on full-price selling while maintaining awareness of product value and promotions Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issues Completes all assigned tasks in a timely and efficient manner Executes all visual directives and maintains visual standards set by the company and as directed by the management team Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline Shares feedback from customers with the leadership team to improve the overall customer experience RESULT DRIVEN Actively participates in all company and store contests and events Stays current on all financial goals and priorities Support the leadership team in achieving all sales and operational goals Supports and executes all digital sales strategies including ship from store and BOPIS within the store AUTHENTICITY Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends Contributes to positive working environment by consistently exhibiting core value behaviors Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends Strives to improve individual performance while working as a productive member of the team What it takes to Join: Passion for product, brands, fashion and trends High School Diploma or equivalent preferred Effective written, verbal and presentation skills Strong communications skills Excellent time management skills Proficient in math and possesses strong computer skills Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Hotel, Airplane, and Car Travel may be required SM and above roles only. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $16k-19k yearly est. 60d+ ago
  • PT Store Supervisor

    Aeropostale 4.5company rating

    Carolina, PR job

    Supervisor As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day. The Supervisor reports to the Store Manager. Who You Are: Demonstrates a competitive spirit and desire to win. Team player with an entrepreneurial spirit. Operates with a sense of urgency and effectively completes assigned responsibilities. Able to adapt to change and takes on more responsibilities. Self-motivated; seeks personal growth and development. Responsibilities As the Supervisor you will: Support the management team to achieve sales results and grow the business. Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Be a role model to team members for the customer experience. Support the management team to ensure store standards for merchandising and operations are met consistently. Be accountable for assigned tasks and results. Learn about all aspects of the business and share ideas to drive the business. Create a great work environment by maintaining a positive and professional attitude. Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager. Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity. Qualifications You will also have: Prior supervisory experience in similar volume, apparel business (preferred). Proven track record of exceeding sales and statistical expectations. Flexible availability to meet the needs of the business (including evenings and weekends). May require occasional travel to other store locations (if needed).
    $18k-21k yearly est. 16d ago
  • Full Time Asst

    Pacsun Careers 3.9company rating

    San Juan, PR job

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: About the Job: The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures. A day in the life, what you'll be doing: Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience Shares feedback from customers with the leadership team to improve the overall customer experience Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.) Delivers an engaging, positive and authentic customer experience with all customers Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience Holds self and others responsible for the accomplishment of all operational tasks Coaches and provides feedback on Sales Associate's performance Supports associate engagement by recognizing and rewarding outstanding performance Provides direction to associates to ensure understanding of company directives and standards Prioritizes and delegates tasks to meet all operational needs Supports and executes visual directives and maintains visual standards set by the company Drives efficiency in all operational store processes Maintains merchandise flow, filling and presentation standards throughout the store and stockroom Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience Ensures all store associates follow all policies, procedures and all Safety Program practices Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends Inspires and motivates others by consistently exhibiting core value behaviors Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends What it takes to Join: Passion for product, brands, fashion and trends High School Diploma or equivalent preferred Effective written, verbal and presentation skills Strong communications skills Excellent time management skills Proficient in math and possesses strong computer skills Developing the Community/ Leadership Qualities: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Hotel, Airplane, and Car Travel may be required SM and above roles only. Position Type/Expected Hours of Work: This is a full-time position. Ability to work 32-40 hours a week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $16k-18k yearly est. 60d+ ago
  • Support Associate - Soma

    Chicos Fas Inc. 4.1company rating

    Chicos Fas Inc. job in San Juan, PR

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Operational Excellence Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. Ensures new products are properly merchandised and represented in a timely manner. Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. Participates in pricing changes and markdowns. Alerts store management to cash supply needs. Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. Assists with boutique cleanliness and organization Customer Experience Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience Teamwork and Growth Promotes an inclusive, collaborative approach to problem solving Seeks personal developmental opportunities and readily solicits feedback Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: High school diploma or equivalent Previous stock or cashier experience preferred Must be 18 years of age or older Excellent communication skills Excellent customer service skills Strong organizational skills and ability to multi-task in a fast-paced environment Able to learn or adapt to technology provided by the company Must be able to work the majority of the shift standing Ability to work quickly and within strict timelines Ability to demonstrate teamwork Exposure to visual merchandising and product placement techniques desired Communicate with customers, Associates, and Management; wear / communicate with headset Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 5028 Plaza Las Americas
    $23k-27k yearly est. 16d ago
  • Assistant Store Manager - Chico's

    Chicos Fas Inc. 4.1company rating

    Chicos Fas Inc. job in San Juan, PR

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Performance Culture Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies. Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. Controls payroll and supply budget. Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes. Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls. Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. Ensures visual presentation, organization, and facility maintenance are representative of the Brand. Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals. Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. Trains, coaches and assists with locate fulfillment and selling. Building High Performing Teams Motivates and inspires store team, developing a shared vision while modeling core values. Promotes an inclusive, collaborative approach to problem solving. Communicates with store teams and Store Manager to effectively lead positive change. Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent Assists in recruiting, hiring and developing a high performing team. Supports, implements, and provides follow-up for all training programs, seminars, etc. Assesses and coaches store team on performance. In partnership with the SM, resolves human resources issues in a timely and effective manner. Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. Ensures that store team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: High School diploma or equivalent 2+ years of retail management experience preferred Must be 18 years of age or older Excellent communication, verbal, and written skills Able to learn or adapt to technology provided by the company Proven excellent customer service skills with statistical track record in all areas of sales and leadership Strong organizational skills and ability to multi-task in a fast-paced environment Strong leadership qualities, training and team building skills Knowledge of administrative aspects of store operations Able to communicate with customers and staff Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 0603 - Plaza Las Americas
    $32k-37k yearly est. 16d ago
  • AE - Merchandising Team Leader (Assistant Manager)

    American Eagle Outfitters 4.4company rating

    Ponce, PR job

    YOUR ROLE As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day. Through your leadership, your team always nails floorset execution, and rocks merchandising and marketing brand standards. You ensure the store is always "guest ready" through effective replenishment. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs. You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your store stays in tip-top shape by #leading day-to-day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready with a game plan to take action! You're a people leader: You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room. You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities. You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touchbases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning! You're an operational innovator: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. You know how to lead and develop teams and have a general understanding of employment law. Business acumen? You've got it! You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $17k-19k yearly est. Auto-Apply 60d+ ago
  • AE - Store Team Leader (Store Manager)

    American Eagle Outfitters 4.4company rating

    Bayamn, PR job

    YOUR ROLE As the full-time Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operations of your store. You are passionate about developing a strong team through effective coaching and training, you are a pro at making tough, strategic decisions to drive your business, you consistently deliver operational excellence and your store is always rocking AEO Brand Standards. Most importantly, you bring your REAL self to work every day! YOUR RESPONSIBILITIES You have a passion for driving results: You're an expert at driving sales by maximizing overall store productivity and building guest loyalty through a best-in-class guest experience. You're entrepreneurial-minded and you create, manage and own your store's business plan to meet KPI goals. You're a business innovator: Because you own the controllable elements of your store's P&L, you are skilled at analyzing reporting and daily sales trends to make real-time, innovative business decisions in order to achieve store financial goals. You're a people leader: You're passionate about recruiting, hiring and retaining a high-performing team. You're an advocate for your team's development, you encourage your team to pursue internal opportunities, and you always have a succession plan in place to ensure a clear career path for all associates. You take pride in developing store leadership through leadership development training, performance feedback, individual development plans and annual performance reviews. You know that teamwork makes the dream work: You champion a culture of teamwork and recognition by establishing and communicating goals, holding your team accountable to brand standards, and celebrating and rewarding outstanding performance daily. Your store rocks AEO Brand Standards: You ensure your store consistently maintains AEO Brand Visual Standards by owning all visual and merchandising processes. You are the "go-to" when it comes to Floorsets, merchandise adjustments and replenishment and your team always has a clear understanding of their role in keeping the store guest-ready. Workforce Management - it's your "thing" : You know that maximizing your business requires a well thought-out schedule! By evaluating traffic, calendars and payroll reports, you're able to make scheduling adjustments to meet business needs. As a result, payroll is always in check and you're always leveraging your top talent to deliver an impeccable guest experience. Integrity is your middle name: You demonstrate integrity when making compensation decisions, you ensure audit and shrink results meet Asset Protection Standards, you follow AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led functional teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. You know how to lead and develop teams and have a general understanding of employment law. You have a track record of effective communication and conflict management. Business acumen? You've got it! You understand how to analyze reporting to drive sales. You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $18k-21k yearly est. Auto-Apply 14d ago
  • AE - Brand Ambassador (Sales Associate)

    American Eagle Outfitters 4.4company rating

    Ponce, PR job

    YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know! You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests. You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone. You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love interacting with people! You're full of energy and can handle multiple tasks in a fast-paced environment. You're available to work when guests shop (lookin' at your evenings, weekends & holidays!) You love AE and Aerie products. You've worked in retail before. #practicemakesperfect You're at least 16 years of age. OUR BRAND AMBASSADORS LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $26k-34k yearly est. Auto-Apply 22d ago
  • Assistant Store Manager - Soma

    Chicos Fas Inc. 4.1company rating

    Chicos Fas Inc. job in San Juan, PR

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Performance Culture Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies. Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. Controls payroll and supply budget. Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes. Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls. Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. Ensures visual presentation, organization, and facility maintenance are representative of the Brand. Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals. Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. Trains, coaches and assists with locate fulfillment and selling. Building High Performing Teams Motivates and inspires store team, developing a shared vision while modeling core values. Promotes an inclusive, collaborative approach to problem solving. Communicates with store teams and Store Manager to effectively lead positive change. Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent Assists in recruiting, hiring and developing a high performing team. Supports, implements, and provides follow-up for all training programs, seminars, etc. Assesses and coaches store team on performance. In partnership with the SM, resolves human resources issues in a timely and effective manner. Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. Ensures that store team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: High School diploma or equivalent 2+ years of retail management experience preferred Must be 18 years of age or older Excellent communication, verbal, and written skills Able to learn or adapt to technology provided by the company Proven excellent customer service skills with statistical track record in all areas of sales and leadership Strong organizational skills and ability to multi-task in a fast-paced environment Strong leadership qualities, training and team building skills Knowledge of administrative aspects of store operations Able to communicate with customers and staff Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 5028 Plaza Las Americas
    $32k-37k yearly est. 12d ago
  • Full Time Assistant

    Pacsun Careers 3.9company rating

    Barceloneta, PR job

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures. A day in the life, what you'll be doing: Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience Shares feedback from customers with the leadership team to improve the overall customer experience Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.) Delivers an engaging, positive and authentic customer experience with all customers Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience Holds self and others responsible for the accomplishment of all operational tasks Coaches and provides feedback on Sales Associate's performance Supports associate engagement by recognizing and rewarding outstanding performance Provides direction to associates to ensure understanding of company directives and standards Prioritizes and delegates tasks to meet all operational needs Supports and executes visual directives and maintains visual standards set by the company Drives efficiency in all operational store processes Maintains merchandise flow, filling and presentation standards throughout the store and stockroom Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience Ensures all store associates follow all policies, procedures and all Safety Program practices Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends Inspires and motivates others by consistently exhibiting core value behaviors Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends What it takes to Join: Passion for product, brands, fashion and trends High School Diploma or equivalent preferred Effective written, verbal and presentation skills Strong communications skills Excellent time management skills Proficient in math and possesses strong computer skills Developing the Community/ Leadership Qualities: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Hotel, Airplane, and Car Travel may be required SM and above roles only. Position Type/Expected Hours of Work: This is a full-time position. Ability to work 32-40 hours a week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $16k-18k yearly est. 60d+ ago
  • Black Friday Associate

    Pacific Sunwear 3.9company rating

    San Juan, PR job

    Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience. A day in the life, what you'll be doing: CUSTOMER CENTRIC * Delivers an engaging, positive and authentic customer experience with all customers * Focuses on full-price selling while maintaining awareness of product value and promotions * Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issues * Completes all assigned tasks in a timely and efficient manner * Executes all visual directives and maintains visual standards set by the company and as directed by the management team * Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience * Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program * Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline * Shares feedback from customers with the leadership team to improve the overall customer experience RESULT DRIVEN * Actively participates in all company and store contests and events * Stays current on all financial goals and priorities * Support the leadership team in achieving all sales and operational goals * Supports and executes all digital sales strategies including ship from store and BOPIS within the store AUTHENTICITY * Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends * Contributes to positive working environment by consistently exhibiting core value behaviors * Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines * Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends * Strives to improve individual performance while working as a productive member of the team What it takes to Join: * Passion for product, brands, fashion and trends * High School Diploma or equivalent preferred * Effective written, verbal and presentation skills * Strong communications skills * Excellent time management skills * Proficient in math and possesses strong computer skills Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. * The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. * The associate must frequently sit/stand for long periods of time and climb ladders as needed. * While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. * Ability to maneuver around sales floor, stockroom and office areas. * Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. * Ability to work in open environment with fluctuating temperatures and standard lighting. * Hotel, Airplane, and Car Travel may be required SM and above roles only. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $16k-19k yearly est. 60d+ ago
  • Sales Associate - White House Black Market

    Chico's FAS, Inc. 4.1company rating

    Chico's FAS, Inc. job in San Juan, PR

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results * Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Maintains knowledge of current sales and promotions; maintains pricing and visual standards. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Participates in visual directives including monthly store sets and zone maintenance. Customer Experience * Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. * Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. * Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. * Signs up clients for reward program. * Builds and maintains a solid customer following through clienteling and wardrobing. * Knows current product fit and style assortment offerings in store and on line. * Maintains consistent client communication through utilization of customer book. Operational Excellence * Supports replenishment activities that keep the store full and abundant. * Assists with locate fulfillment. * Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. * Assist with boutique cleanliness and organization Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving. * Seeks personal developmental opportunities and readily solicits feedback. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High School diploma or equivalent * Retail or sales experience preferred * Must be 18 years of age or older * Excellent communication skills * Excellent customer service skills * Able to learn or adapt to technology provided by the company * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to communicate with customers, Associates, and Management * Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 3276 Yacht Haven Grande Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $21k-25k yearly est. 7d ago

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