A chief administrative officer's responsibilities revolve around overseeing the company's daily operations, ensuring efficiency and smooth workflow. They typically devise strategies to improve workforce performance, perform research and analysis to identify new business opportunities, prepare progress and financial reports, delegate tasks to department managers, and set objectives for them to uphold. Furthermore, as a chief administrative officer, it is essential to lead and encourage different departments to reach goals, all while implementing the company's policies and regulations, recommending new ones as needed.

Chief Administrative Officer Responsibilities

Here are examples of responsibilities from real chief administrative officer resumes representing typical tasks they are likely to perform in their roles.

  • Manage and maintain database (FMP), sales sheets and track windows.
  • Manage and supervise the accounting and bookkeeping functions including budgeting, payroll and inventory.
  • Coordinate outside CPA review and year-end closing.
  • Develop systematic procedures for the effective use of the ERP system.
  • Review and report survey feedback findings to state Medicaid and other agencies, utilizing information to make call center improvements.
  • Implement major ERP software project enhancements design to further streamline operations.
  • Improve communication between council members and fraternity presidents by heading one-on-one discussions.
  • Supervise and process directives for implementation and maintain up to date information on Sharepoint.
  • Process payroll, implement automated time-keeping systems and government reporting in an accurate and timely manner.
  • Communicate with local and national fraternity leadership to facilitate cooperation and mutual understanding of chapter activities.
  • Complete assessments, intake eligibility verification of Medicaid, individual, discharge plan and family counseling session.
  • Develop and implement Sharepoint systems for monitoring and coordinating all administrative actions, internal controls and procedures.
  • Direct $2.4 billion facility with over 1,200 associates to administer effective technology distribution and third-party logistics functions.
  • Post positive EBITDA within 13 months by concentrating financial and personnel resources in the most promising segments of the company.
  • Assist in the preparation of all bids, request for proposals (RFP's) and quotes.

Chief Administrative Officer Skills and Personality Traits

We calculated that 12% of Chief Administrative Officers are proficient in Human Resources, Oversight, and Financial Management. They’re also known for soft skills such as Analytical skills, Detail oriented, and Leadership skills.

We break down the percentage of Chief Administrative Officers that have these skills listed on their resume here:

  • Human Resources, 12%

    Directed and managed $1.85 million, in-house clinical billing/collection operations, human resources and Institute administrative operations.

  • Oversight, 11%

    Provided executive leadership and cross-functional management; directed six directors, thirty-three administrators; and general oversight of 4,100 employees.

  • Financial Management, 8%

    Full Financial Management and Financial Statement Preparation along with all Governmental Reporting and bank relationship management.

  • Payroll, 5%

    Processed payroll, implemented automated time-keeping systems and government reporting in an accurate and timely manner.

  • Risk Management, 5%

    Led finance, operations, information technology, risk management and strategic integration functions.

  • Strategic Direction, 4%

    Set and execute strategic direction of the company, including recovery from critical financial condition.

"human resources," "oversight," and "financial management" aren't the only skills we found chief administrative officers list on their resumes. In fact, there's a whole list of chief administrative officer responsibilities that we found, including:

  • Analytical skills can be considered to be the most important personality trait for a chief administrative officer to have. According to a chief administrative officer resume, "administrative services managers must be able to review an organization’s procedures and find ways to improve efficiency." Chief administrative officers are able to use analytical skills in the following example we gathered from a resume: "ensured financial reports and relevant employee data was submitted to local, state, and federal agencies on time. "
  • Another trait important for fulfilling chief administrative officer duties is detail oriented. According to a chief administrative officer resume, "administrative services managers must pay attention to details." Here's an example of how chief administrative officers are able to utilize detail oriented: "oversee ongoing staff development procedures, preparing detailed performance reviews and coaching staff on areas of improvement. "
  • Another skill that is quite popular among chief administrative officers is leadership skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a chief administrative officer resume: "in managing workers and coordinating administrative duties, administrative services managers must be able to motivate employees and deal with issues that may arise." This example from a resume shows how this skill is used: "provided leadership and personal & professional development and training to better align policy and procedures to customers. "
  • A thorough review of lots of resumes revealed to us that "communication skills" is important to completing chief administrative officer responsibilities. This resume example shows just one way chief administrative officers use this skill: "much of an administrative services manager’s time is spent working with other people" Here's an example of how this skill is used from a resume that represents typical chief administrative officer tasks: "conducted due diligence for various mergers and acquisitions and responsible for all communications and project plan to ensure a smooth transition. "
  • See the full list of chief administrative officer skills.

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    What Deputy Directors Do

    Deputy directors supervise a team of workers and oversee the daily functions of their organizations. They coordinate with the company's executive director in preparing long-term strategies to achieve organizational goals. It is their job to make sure that these goals are met through the company's available resources. They aid alliances so that conversation objectives will be achieved. When complex issues arise, they collaborate with scientists and policy experts for resolution.

    In this section, we take a look at the annual salaries of other professions. Take deputy director for example. On average, the deputy directors annual salary is $73,995 lower than what chief administrative officers make on average every year.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both chief administrative officers and deputy directors positions are skilled in human resources, oversight, and financial management.

    These skill sets are where the common ground ends though. A chief administrative officer responsibility is more likely to require skills like "payroll," "risk management," "executive committee," and "administrative operations." Whereas a deputy director requires skills like "policy development," "customer service," "project management," and "public health." Just by understanding these different skills you can see how different these careers are.

    Deputy directors really shine in the government industry with an average salary of $101,934. Whereas chief administrative officers tend to make the most money in the health care industry with an average salary of $168,819.

    The education levels that deputy directors earn is a bit different than that of chief administrative officers. In particular, deputy directors are 3.0% more likely to graduate with a Master's Degree than a chief administrative officer. Additionally, they're 0.2% more likely to earn a Doctoral Degree.

    What Are The Duties Of an Executive Director Of Operations?

    Executive Directors of Operations are top management employees of a nonprofit. They manage the whole operations of the company. They set annual strategic goals to bring the company closer to its vision. They oversee all of the company's programs and ensure that these programs are in line with the company's vision and mission. They also ensure that the partnerships formed with other organizations remain strong. As leaders, they are expected to motivate and inspire the employees to work well together. Executive Directors of Operations represent the company in external events, industry functions, and other activities.

    Now we're going to look at the executive director of operations profession. On average, executive directors of operations earn a $42,240 lower salary than chief administrative officers a year.

    A similarity between the two careers of chief administrative officers and executive directors of operations are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "human resources," "oversight," and "financial management. "

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, chief administrative officer responsibilities are more likely to require skills like "administrative operations," "executive leadership," "cao," and "administrative functions." Meanwhile, a executive director of operations might be skilled in areas such as "operations management," "customer satisfaction," "home health," and "rehabilitation." These differences highlight just how different the day-to-day in each role looks.

    Executive directors of operations may earn a lower salary than chief administrative officers, but executive directors of operations earn the most pay in the finance industry with an average salary of $168,086. On the other side of things, chief administrative officers receive higher paychecks in the health care industry where they earn an average of $168,819.

    On the topic of education, executive directors of operations earn similar levels of education than chief administrative officers. In general, they're 0.9% less likely to graduate with a Master's Degree and 0.2% less likely to earn a Doctoral Degree.

    How an Operations Director Compares

    Operations directors oversee all company operations. They have the power to set the direction, change the course of the organization, and reform strategies to ensure efficiency in how the company operates. Operations directors manage business operations effectively by constantly analyzing company data and by anticipating any challenge that may come their way. As such, they make sound business decisions and recommendations that will help strengthen the organization. Operations directors oversee finances, quality control, and even human resources. They ensure that all aspects of the business are considered in making business operations decisions.

    The third profession we take a look at is operations director. On an average scale, these workers bring in lower salaries than chief administrative officers. In fact, they make a $70,135 lower salary per year.

    By looking over several chief administrative officers and operations directors resumes, we found that both roles utilize similar skills, such as "human resources," "oversight," and "financial management." But beyond that the careers look very different.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from chief administrative officers resumes, they are more likely to have skills like "risk management," "executive committee," "administrative operations," and "executive leadership." But a operations director might have skills like "customer service," "continuous improvement," "patients," and "project management."

    Additionally, operations directors earn a higher salary in the finance industry compared to other industries. In this industry, they receive an average salary of $120,460. Additionally, chief administrative officers earn an average salary of $168,819 in the health care industry.

    Operations directors are known to earn lower educational levels when compared to chief administrative officers. Additionally, they're 6.2% less likely to graduate with a Master's Degree, and 3.8% less likely to earn a Doctoral Degree.

    Description Of an Associate Director

    An associate director oversees the daily activities and business operations within a particular area. They are primarily responsible for devising strategies that aim for growth in profit and customer satisfaction, implementing policies and standards, evaluate the workforce, providing support to various departments, and setting goals in terms of budget and sales. Furthermore, they must regularly report progress to the director and coordinate with managers and supervisors in the joint effort to reach the vision and mission of the company.

    Associate directors tend to earn a lower pay than chief administrative officers by about $59,962 per year.

    According to resumes from both chief administrative officers and associate directors, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "human resources," "oversight," and "payroll. "

    Each job requires different skills like "financial management," "real estate," "executive committee," and "administrative operations," which might show up on a chief administrative officer resume. Whereas associate director might include skills like "patients," "healthcare," "project management," and "portfolio."

    Associate directors earn a higher salary in the pharmaceutical industry with an average of $143,618. Whereas, chief administrative officers earn the highest salary in the health care industry.

    Associate directors reach similar levels of education when compared to chief administrative officers. The difference is that they're 1.7% more likely to earn a Master's Degree more, and 0.4% less likely to graduate with a Doctoral Degree.

    What a Chief Administrative Officer Does FAQs

    Chief Administrative Officer Vs. Coo

    A chief administrative officer is an executive who oversees an organization's day-to-day operations, while a COO manages manufacturing, production sales, and personnel within the organization.

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