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Chief communications officer job description

Updated March 14, 2024
14 min read
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Example chief communications officer requirements on a job description

Chief communications officer requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in chief communications officer job postings.
Sample chief communications officer requirements
  • Bachelor's Degree in Communications, Journalism, or related field.
  • Five+ years of experience in communications.
  • Proficient in writing, editing, and proofreading.
  • Knowledge of digital and social media platforms.
  • Experience in developing and executing strategic communications plans.
Sample required chief communications officer soft skills
  • Strong interpersonal and problem-solving skills.
  • Excellent communication and presentation skills.
  • Highly organized and detail-oriented.
  • Ability to work effectively in a team environment.

Chief communications officer job description example 1

The Washington Post chief communications officer job description

The Washington Post is searching for its next Chief Communications Officer (CCO), serving as a strategic advisor to the CEO and playing a prominent role on our senior executive team with broad responsibility over corporate communications, public relations, live events, and brand marketing.
Motivation
First and foremost, you possess sterling integrity and personify the highest values of The Post: truth, accuracy, quality, speed, and continuous experimentation and innovation. You have courage and the capacity to speak candidly and truthfully, even under pressure. You embody a deep commitment for building, managing, and protecting a mission-driven company's reputation. With a career path of progressively responsible positions in corporate communications, you enjoy switching between the big picture and granular details. Your energy level is high, enabling you to support, promote, and protect a fast-paced, growing, and 24/7 newsroom. You comport yourself with diplomacy, having an ability to interact with constituents inside and outside the organization of diverse backgrounds and points of view: from employees to reporters to business and government leaders to celebrities. You have an aptitude for building diverse and inclusive teams where people can do their best work. You appreciate the importance of discretion and confidentiality, and build relationships based on trust. You enjoy writing and editing, and can do so under pressure with speed and urgency. You thrive in a changing, fast-paced, high performing, and world-class organization.

Structure
The CCO role reports to the Publisher & CEO and is part of the senior executive team that leads The Washington Post in long-term strategy, planning, investment, growth, change, culture, policy, and innovation. As a trusted advisor to and member of this team, the successful candidate must build solid relationships and work effectively with leaders across the company, including news, editorial, engineering, client solutions, subscriptions, finance, legal, HR, analytics, production, circulation, and security, helping the C-suite in problem-solving and designing communication plans that directly support The Post's ongoing transformation and growth.

Requirements
An undergraduate degree in a relevant field or higher.Outstanding communication, public speaking, advocacy, and writing and editing skills.Ability to listen carefully, connect ideas across myriad functions and stakeholders, and quickly distill complex concepts into interesting and digestible pieces.At least 10 years of progressively responsible experience in relevant positions; experience managing a mission-driven company brand is strongly preferred.Manage and protect The Washington Post's brand and reputation, providing leadership on how the company is positioned with all audiences, both internal and external; work closely with the CEO, the Executive Editor, and the General Counsel in these essential tasks.Play a central and leadership role in orchestrating media relations, executive communications, issue and crisis management, and internal communications.Develop relationships across our 1,000+ person newsroom and opinion/editorial functions, enabling the public relations team to effectively promote these critical areas across multiple media channels, including radio, TV, podcasts, and online.Lead the public relations teams, advising on industry stories and continuously promoting the company, its journalism, its talent, and its innovation.Lead our community relations and corporate social responsibility efforts, including The Washington Post Press Freedom Partnership, which has become a powerful platform to spotlight and advocate for journalists around the world who are under threat, have been detained, or worse.Lead WP Live, our dynamic and growing live events team, setting the strategic roadmap for editorial content, revenue and sponsorship opportunities, and operational effectiveness; work to grow the audience and prestige of WP Live across multiple platforms, including in-person events, live streaming, and podcasts. Lead the brand marketing team, acting as a brand caretaker for The Washington Post and providing innovative design work for the subscriptions team.Manage The Post's intellectual property strategy across television, film, and other channels.

Location
This role is based in The Washington Post's headquarters in downtown Washington, D.C. If the successful candidate is not already based in the D.C. region, relocation will be necessary. This role is based in the office five days per week.

About The Washington Post
When you join The Post, you are joining a mission to connect, inform, and enlighten those around the globe with the highest caliber, most trustworthy news and information. Our multicultural, multi-generational workforce is constantly creating and innovating, leading the media and technology industries to better solutions. We welcome all perspectives and celebrate diverse backgrounds. Whether you contribute to journalism, engineering, finance, or marketing, you are helping define the future of news. We continue to shine a light into the darkness and hope you will join us.

The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.

The innovation doesn't end in the Newsroom - dozens of teams power The Washington Post. We are now hiring the next innovator - how will you Impact Tomorrow?
#washpostlife
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Chief communications officer job description example 2

Ohio Department of Health chief communications officer job description

About Us:


The Ohio Department of Insurance (ODI) was established in 1872 as an agency charged with overseeing insurance regulations, enforcing statutes mandating consumer protections, educating consumers, and fostering the stability of insurance markets in Ohio.

Today, the mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.

Please visit our website Department of Insurance and also find us on LinkedIn .

Office of Communications & Media Mission Statement:

The Communications and Media division mission is to coordinate a comprehensive effort to inform the public of the director's goals, plans, and activities through various media outlets.

This team oversees, guides, plans, and coordinates the writing, publication, and production of all internal and external communication products - press releases, printed materials, photos/videos, website, social media postings, etc. - and designs, coordinates, and manages all department events.

The team is seeking a detail-oriented senior level professional in the role: Chief of Communications. The ideal candidate has excellent organizational skills, can multi-task, and has the ability to think on their feet.

If this sounds interesting to you, continue reading below to learn more about this career opportunity.


What You'll Do:


Key responsibilities would include, but not be limited to the following:
  • Assists the Communications Director in defining agency goals and objectives and directs outreach for the agency
  • Provides communication strategy and support
  • Works with the Communications Director to develop and implements internal and external communication plans
  • Provides marketing and communication support department wide
  • Develops guidelines and strategies to be used across all media platforms (i.e., public facing website, internal website, education and marketing materials [print and electronic], business correspondence, technical materials and guides, internal communications pieces, etc.)
  • Oversees social media presence with the Director of Creative Services
  • Supervises assigned staff
What's in it for you:

This position is designated as telework eligible. The agency has a hybrid work model (i.e., working in the office and working from home on a schedule based on operational need). As such, successful candidates must have and maintain internet at their remote location during normal working hours. In addition, employees must reside in Ohio and within a reasonable distance from the Department location to respond to workplace reporting requirements.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website !

Qualifications
  • Bachelor's and/or Masters' degree from an accredited college/university preferably in Communications, Journalism, English or other relevant experience
  • Experience managing direct reports and agency partners, and leading cross-functional teams.
  • Experience in public multi-media techniques & relations, public speaking, news writing, reporting & editing or technical report translation & communication dealing in public meetings
  • Experience coordinating complex messaging in a fast-paced environment
  • Great multitasker and capable of simultaneously managing multiple projects with different deadlines
  • Ability to thrive in a flexible environment
  • Excellent organizational and project management skills and ability to meet deadlines
  • Experience in designing and executing communications strategies
  • Superior written and verbal communications skills
  • Excellent consultative skills and ability to communicate effectively across varied stakeholder audiences, including senior management
  • Demonstrated social media skills.
  • Proficient in Microsoft Office suite (Word, Excel, and PowerPoint)
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Chief communications officer job description example 3

Denver Health chief communications officer job description

Denver Health is recruiting a Chief Communications Office (CCO)! We are an Anchor Institution and mission-driven safety-net organization in the heart of downtown Denver. Our integrated, multidisciplinary health care system offers a robust benefit package and rewarding opportunities. There are endless opportunities for a communications professional to promote our work in academic specialties, community health, health equity, trauma care, creative partnerships, unmatched quality care, and so much more. Read more about our community impact here.

Job Summary

The Chief Communications Officer (CCO) is responsible for the overall communications strategy for the system, including the development, integration and implementation of a broad range of communication activities relative to the strategic direction and positioning of Denver Health and Hospital Authority (DHHA) and its leadership. This includes the development of communication guidelines that can be efficiently executed, as well as oversight of specific crisis management approaches and documents, executive communications and internal and external communications.

The CCO will develop and execute a comprehensive, proactive communication and brand strategy consistent with the organizations' mission, strategic plan, goals, initiatives and aspirations of DHHA leadership. This position will activate and advance the organization's vision, values and strategy by creating clear, compelling and thoughtful narratives that resonate with audiences within and outside the organization.

In partnership with senior leadership and HR, the CCO position will play a key role in developing and delivering an internal communications strategy that promotes engagement, ensures the organization is speaking with one voice and unleashes tremendous staff and faculty support for the organization's strategic priorities.

They will manage a creative and collaborative team of communications and marketing professionals focused on building the DHHA brand, driving growth, attracting philanthropic support and leveraging our products and services to maximize impact on patient and community health and well-being within the context of our mission as a safety net provider and anchor institution.

Responsibilities

1. Manage the development and implementation of all internal and external communications designed to advance the vision, mission, values, strategies and goals of DHHA.

2. Develop and drive brand architecture for DHHA and ensure consistency in messaging across all consumer touch points - collateral, media, PR, online, and other avenues.

3. Oversees the establishment of contingency plans for possible crises or special issues, including the development of core messages and position papers, identification of spokespersons and completion of media/message training. Provide leadership on crisis communication; develop and execute crisis management and response strategies.

4. Provide leadership for the communications and marketing function at DHHA.

5. Ensure the enterprise social media strategy defines and activates the character of Denver Health. Is responsible for managing digital assets to maximize the output of the function.

6. In partnership with senior leadership and human resources, develop and deliver an internal communications strategy that promotes engagement, ensures the organization is speaking with one voice, and unleashes tremendous staff and faculty support for the organization's strategic priorities.

7. Develop and execute strategic short- and- long-term communications plans designed to elevate DHHA visibility and reputation using integrated multimedia platforms to deliver key messages to target internal and external audiences through the organization's websites, social media, publications, public relations, community engagement, fundraising, advertising and marketing campaigns.

8. Serve as a trusted coach and advisor to the CEO and other executives on strategic and sensitive communications matters. Assist the CEO in building, promoting and protecting the relationships and reputation of DHHA through traditional, digital and social platforms.

9. Challenge status quo and conventional wisdom and raise issues other leaders are reluctant to surface in order to advance the vision, mission and strategy of the organization.

10. Proactively build and maintain relationships with key media and social influencers to maximize non-paid media coverage, with the goal of bolstering DHHA's reputation as a leader in health and healthcare.

11. Act as corporate representative and spokesperson for interactions with media representatives to promote and protect DHHA interests. Assist in planning, coordination, communication, execution, and improvement of press conferences.

12. Form partnerships with external organizations and agencies to expand DHHA marketing reach through cooperative efforts, joint marketing programs and sponsorship opportunities.

13. Provide advice and counsel to Executive Team members on effective communication strategies to ensure each department's communications are in alignment with the messaging of the enterprise as a whole.

14. Be an ambassador for the organization; build relationships with the media with the primary goal of advancing the organization's position with relevant constituents, as well as to drive broader awareness and donor support for DHHA.

15. Present and participate in various cross-functional discussions with the Board of Directors, Senior Management Team and all other internal stakeholders, while maintaining strategic business partnerships with government agencies, professional associations, industry leaders, other healthcare institutions and all external stakeholders.

16. Provide leadership on values and culture, ensuring that the enterprise social media strategy defines and activates the character.

Knowledge, Skills & Abilities

1. Political savvy, strong intuition, and the ability to translate DHHA strategic goals into tangible stories and storylines that resonate with the community and other relevant audiences.

2. Possesses a full range of experience in internal/external communications, marketing, public relations, media relations, crisis communications, and brand management. Is a content expert in marketing and communications.

3. Excellent strategic skills in media engagement and relations. Experience in journalist relations and managing/understanding the growth of blog journalism and social media communications; expert in proactive media and public relations as well as crisis communications and issues management. Proven expertise in digital communications.

4. Thorough understanding of national topics and challenges in the current healthcare environment.

5. Advanced knowledge and skills to create, develop and implement comprehensive and effective long- and short-term strategic communications and marketing strategies.

6. Extensive knowledge of different modes and initiatives required for managing communications with a diverse array of audiences and cultures at local, regional and national scales.

7. Superb speaking and writing skills; narrative skills, cultural insights and systems thinking to inform bold and innovative ideas.

Education and Experience Requirements

A bachelor's degree and minimum of 10 years of substantial and progressive experience in communications, public relations, marketing or related fields. Experience in a large and complex environment required. Master's degree preferred.

Location

Denver, Colorado

Work Type

Full-time

Salary

$261,100 - $286,000 /yr

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 18 school-based health centers, Rocky Mountain Poison and Safety, a Public Health department, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. As an EOE, Denver Health does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.