Chief concierge jobs near me

We are looking for a Care Concierge who wants to work at the intersection of cutting-edge technology and some of the hardest problems in healthcare. You will be working as part of a clinical team to deliver holistic, comprehensive, and collaborative care to patients with chronic neurological conditions (e.g., migraine; sleep disorders). We are looking for someone who is empathetic, compassionate, mission-driven, collaborative, and results-oriented. You will have the opportunity to learn and practice evidence-based and cutting-edge coaching techniques in digital health to help patients make behavioral changes as they work to maximize symptom relief and get back to engaging in meaningful life activities. This role will report to Neura's Senior Operations Manager. Responsibilities: Provide seamless care coordination over messaging and phone to ensure a smooth patient experience Prepare patients for their medical visits by ensuring they have all necessary information and updates ready in their chart; assist patients with administrative needs, such as scheduling and membership adjustments Help patients navigate their insurance coverage for labs, prescriptions, and scans, including completing prior authorizations and supporting insurance billing operations Clearly and empathetically explain complex information to patients in a way that increases adherence to their treatment plans Resolve billing issues and payment collection Support ad-hoc reporting and special project requests Track common themes across patient feedback and support with developing solutions to address them at scale Take the initiative to contribute to clinical process improvement and standard operating procedures to support the delivery of the best customer and clinician experience Cross-collaborate with other departments to drive company initiatives, as well as support the constant improvement of clinical products and tools Maintain strict confidentiality for all patient and company information, consistent with established security and confidentiality policies and HIPAA regulations Requirements: Must be available to manage inbound patient inquiries from our online messaging platform for 8 hours a day, 5 days per week - various schedules are available. A minimum of 2 years experience in healthcare, medical assistance, or clinical care Must have prior experience working with insurance, e.g. submitting prior authorizations and determining patient eligibility and copays Experience working closely with clinicians preferred Knowledge of clinical admin systems (EMR) and testing portals preferred Stellar communication skills An empathetic customer-service approach Proactivity, autonomy, and an owner's mindset Organization and attention to detail Soft skills: listening, negotiating, decision-making, and leadership Culture fit: empathetic, mission-driven, collaborative, precise, transparent, compassionate, and results-oriented Compensation: The salary range for this role is between $55,000 and $60,000 annually plus benefits. About Neura Health: Brick-and-mortar neurology clinics often face overwhelming patient demand, leading to long wait times. Nationwide, the wait to see a neurologist is 4-6 months. This delay in care can be especially critical for patients with progressive neurological conditions, where timely intervention is essential. The traditional model struggles to keep pace with growing needs, leaving many without access to the specialized care they urgently require. Neura Health is building the nation's largest virtual neurology practice, as well as an all-in-one place for patients to manage their longitudinal disease journeys. We're redefining the future of neurology through cutting-edge technology, compassionate care, and a relentless commitment to better outcomes. By combining advanced data analytics and AI-assisted diagnostics, we're enabling earlier detection, personalized treatment, and continuous monitoring for neurological conditions such as chronic headaches, chronic pain, epilepsy, memory disorders, and more. With over $22M in backing from world-class investors, Neura is on a mission to revolutionize neurology care. We are serving a massive market (over 145m Americans have neurological issues) that is deeply underserved. Our mission is to assure access and quality of care for neurologic conditions. If you're driven by purpose and excited to shape the future of brain health, we invite you to be part of our transformative journey. About the Founders: Liz Burstein is the CEO and was previously Head of Product at Maven Clinic, Director of Product at Zocdoc and Senior Product Lead at LinkedIn. She has fifteen years of experience in the tech industry, and a wealth of knowledge in the health tech domain. Sameer Madan is the CTO and was previously an engineer at Facebook for 9 years. At Facebook, Sameer was the technical lead for Live Video, and built several well known products such as Facebook Mentions, threaded-ranked comments, and more. Neura is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to these or any other characteristics protected by law.

Accuracy. Speed. Growth. Join us in shaping the future of mortgage closings Ready to shape the future of mortgage documentation? Join a team that's been transforming the mortgage industry for nearly 50 years, all from the comfort of your home. As an eClose Concierge, you'll play a critical role in helping borrowers achieve the dream of homeownership through a seamless and modern digital closing process. If you're detail-oriented, thrive in fast-paced environments, and want to start a career with growth potential, this opportunity is for you. About the Company: Our client has been a pioneer in the mortgage lending industry for nearly 50 years, providing timely, accurate, and compliant closing documents for more than 5 million residential loan transactions. With unmatched expertise and a commitment to excellence, they have become the trusted partner for mortgage lenders nationwide. By joining their team, you'll be part of an organization that continues to set the standard for accuracy, timeliness, and compliance-while helping shape the future of the industry. What You'll Do: Receive and manage closing packages from lenders Review loan packages for accuracy and completion Use proprietary software to digitize documents and prepare them for eClosing Place digital signature fields and ensure they're ready for borrowers to sign Deliver finalized documents digitally to title companies and borrowers Keep the pipeline moving efficiently to ensure borrowers enjoy a smooth, timely closing experience Schedule & Pay: Hours: Monday-Friday, 11:00 AM - 8:00 PM (Central Time) Overtime: Occasional 4-hour weekend shifts during peak periods Pay Rate: $15-$17/hour (based on experience) What We're Looking For: High School Diploma or GED Required Accurate and efficient data entry skills with strong attention to detail Excellent time management and ability to perform under high volume Clear and professional written communication skills Self-motivated, focused, and able to thrive while working from home Prior mortgage industry experience is a plus, but not required Proficiency with Microsoft Office Suite and Windows OS Work Environment & Support: 100% remote position Company-provided computer, phone, and dual monitors Comprehensive training to set you up for success A supportive team environment that values accuracy, timeliness, and collaboration Why Join? Be part of a company trusted by lenders nationwide Gain hands-on experience with cutting-edge eClosing technology Build a meaningful career in the mortgage industry with clear advancement paths Work from the comfort of home while still making a real impact in people's lives Important: Candidates must be able to pass a post-offer background screening Apply today and take the first step toward a rewarding career in digital mortgage processing with a proven industry leader! Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: *********************************

VillaSport Athletic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for talented and motivated people who can grow with us and deliver best-in-class customer service on a scale not seen in the industry. We are currently looking for a remote concierge professional to assist our members.If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at VillaSport. We offer a fantastic work environment, competitive wages, and a benefits package including a 401(k) plan with a generous company match of up to 4% of your compensation. The Concierge will be interacting with VillaSport members and home office. Their primary responsibility is to process all change requests from VillaSport members in a timely manner. They will need to be able to communicate effectively, organized, self-motivated, resourceful, and able to successfully handle multiple concurrent duties and assignments with minimal direct supervision. They will need to be available to work during peak club hours which could include weekends. This position regularly handles highly confidential information, credit card and bank account information. COMPENSATION AND BENEFITS INCLUDE: Hourly rate of pay, based on relevent experience to the role. Full-time hours. Fully remote work environment. PTO. Benefits package. 401K with dollar for dollar match up to 4%. Complimentary club membership. Discounts on club products and services. RESPONSIBILITIES: Manage concierge que emails Process all online member add on requests Process all online member removal requests Process all online upgrade/downgrade request Process other membership forms as assigned to them Process refunds with provided guidelines Work closely with Member Account Representative in resolving issues for monthly billing Answer phone calls from members and assist with member needs Other duties as assigned by Supervisor. QUALIFICATIONS: Hospitality industry experience is preferred Highly organized and a self-starter. Excellent team player. Focused yet flexible. Excellent judgment. Comfortable handling sensitive information and confidential information. Strong computer skills. For more information, please visit our website at ******************* *** No unsolicited phone calls or resumes from recruiters. Any unsolicited resumes received will be deemed the property of our Company and no recruiting and/or placement fees will be paid out should the forwarding of said material result in hire. ***

About Us Naviga Recruiting & Executive Search is a leading retained search firm dedicated to elevating our clients' business growth one hire at a time. We specialize in connecting sales, marketing, finance/accounting and operations professionals with organizations looking to achieve exceptional results. The Opportunity Naviga Recruiting & Executive Search is looking for a professional and highly organized Part-Time Virtual Receptionist to be the welcoming voice of our firm. This role is crucial for managing the first impression we make on our global network of professional candidates and esteemed employer clients. You will be responsible for efficiently handling high-volume calls, directing inquiries, and providing exceptional administrative support to our recruiting teams. Please note: this is a pay per phone call response position. What You Will Do In this role, you will be the core driver of our client's hiring success, balancing world-class recruiting with strategic account oversight: Global Communication: Professionally answer and manage incoming calls from professional candidates and high-level employers located across the world, maintaining a consistently courteous and helpful demeanor. Call Fielding & Routing: Efficiently screen, prioritize, and accurately route calls to the appropriate executive search consultant or department. Information Management: Take clear, detailed messages and ensure timely delivery via email or internal communication systems. Data Entry: Perform basic data entry to update candidate and client records as needed. Who You Are Hospitable Demeanor: A naturally warm, friendly, and helpful attitude focused on creating a positive first impression for all callers. Communication Skills: Exceptional verbal and written communication skills with a clear, professional telephone voice. Must be comfortable interacting with C-level executives and seasoned professionals. Technical Proficiency: Proficient in Google Suite (Docs, Sheets, etc.) and experience with phone systems. Organizational Skills: Superior organizational abilities, attention to detail, and the capacity to manage multiple tasks simultaneously. Professionalism: A reliable, punctual, and discrete professional who understands the importance of confidentiality in executive search. Why Join the Team? Be the front-line representative for a globally recognized leader in executive search. Enjoy a flexible, part-time schedule that supports work-life balance. Work in a dynamic, fast-paced, and professional environment. ________________________________________ About Naviga Recruiting & Executive Search Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.

The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the achievement of club acquisition and retention goals. This position serves as a leader on The Concierge Team, sharing expertise and modeling behaviors which drive a culture of service. Enjoy a fun and healthy work environment while building value-based relationships which increases brand loyalty and supports members in achieving their healthy way of life goals. Job Duties and Responsibilities Facilitate check-in process for members and guests entering club Monitors, handles, and delegates incoming phone calls from members and guests Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies Proactively builds relationships with members and guests, regularly creating over the top service experiences Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments Functions as a player on the Certified Retention Team, assisting members requesting to cancel their membership by communicating options and facilitating the option that best suits the member Engage in service recovery for member questions and concerns, utilizing appropriate tools and resources to find solutions to ensure customer satisfaction Customizes the buying experience for prospective members by encouraging involvement with amenities and programs aligned to customers interests and needs Communicates with members and prospective members via email or phone in a manner aligned with our brand Completes administrative duties, club paperwork and cash drawer reconciliation Position Requirements High School graduate or equivalent Minimum of 1-year customer service experience Minimum of 1-year sales experience Completion of Membership Sales Certification within 60 days of hire Completion of Retention Specialist Certification within 60 days of hire Preferred Requirements Bachelors Degree in Hospitality or related field Fitness industry knowledge Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

* Job Title: Concierge * Company: Lifestyle Real Estate Services, Ltd. (Collective House Realty) * Reports To: Community Manager Associations * Wage Category: Non-Exempt, Part-Time WHO WE ARE: At Collective House Realty, we believe that home is more than just where you live-it's where you feel connected. We create communities where residents and clients feel supported, valued, and part of something bigger. Every day, we work with purpose: to Build a Connection. No matter your role, you'll find your why here, along with a place to belong. Guided by our core values-Performance, Quality, Communication, Teamwork, and Leadership-we empower our team to fuel growth and create a lasting impact on the communities and clients we serve. We're committed to pushing beyond the ordinary to deliver an experience that's more than home-it's community. Our difference lies in our partnership with Lifestyle Communities, a leader in real estate development, building, and managing with over 25 years of experience and more than 10,000 units under management across diverse markets. As an LC brand, this connection keeps our teams at the forefront of industry trends, innovation, and best practices. THE ROLE YOU WILL PLAY: As Concierge, you will be the heart of the resident journey-from first impressions to everyday interactions-helping residents feel welcomed, informed, and cared for. You will blend administrative coordination with concierge-style services, creating a lifestyle-driven experience that goes beyond housing to foster community and connection. This is the perfect role for someone who thrives on providing outstanding customer service, enjoys planning events, and takes pride in making a community feel like home. WHAT YOU'LL DO: * Be the First Point of Contact: Serve as the welcoming face and trusted resource for residents, addressing inquiries, service requests, and everyday concerns with professionalism and care. Guide new residents through a seamless move-in and orientation process, including welcome packages and community introductions. Assist with move-out procedures to ensure a smooth transition. * Keep Residents Informed: Prepare and distribute newsletters, community announcements, digital updates, and bulletin board postings at the direction of the Community Manager to ensure residents stay connected and informed.Support management with resident notifications regarding policies, community updates, and event reminders. * Support Everyday Living: Offer personalized recommendations for local dining, entertainment, and services that enrich residents' lifestyles. Coordinate with vendors, businesses, and service providers to offer exclusive perks, special experiences, or resident discounts. * Amenity Coordination: Help residents reserve community spaces and amenities for private or group use. Facilitate concierge-style services such as package handling, dry cleaning coordination, and pet care assistance. * Ensure a Welcoming Environment: Monitor the appearance and atmosphere of lobbies, amenities, and common areas, ensuring they remain clean, inviting, and reflective of Collective House's standards. * Team Collaboration: Work closely with security, maintenance, and property management teams to ensure resident needs are met efficiently and with care. Handle resident concerns with empathy, working quickly to resolve issues or escalating matters to property management when needed. WHAT WE'RE LOOKING FOR: * 1-2 years of experience in customer service, hospitality, property management, or a similar resident-focused role. * Passion for creating exceptional resident experiences and building community. * Excellent organizational skills. * Strong communication and problem-solving abilities. * Positive, proactive, and detail-oriented mindset. * Proficiency in Google Workspace; experience with property management software is a plus. YOUR BACKGROUND: * High school diploma or equivalent required; additional education is a plus. * Strong communication skills. * Proficiency in Google Workspace. WHY JOIN US? We know that when you thrive, our communities and clients thrive. That's why we offer: * Strong Company Culture - A values-driven team where collaboration, innovation, and connection matter. * Career Growth Opportunities - We invest in your development with training, mentorship, and a clear path to advance within your career. Lifestyle Communities, Ltd. and affiliated companies are an Equal Opportunity Employer. For more information, please contact our Human Resources team at ***************************. PTFOH123 Lifestyle Communities (LC) is an Equal Opportunity Employer.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: At Dave & Buster's, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive Social Bays. As a Concierge, you will guide groups through deciding on what type of games to play based on the needs of the group, give tips and best ways to have the best time, and ensure they are set up for success to enjoy a little competition and FUN! NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action. Welcomes and engages all Guests by providing exceptional service that creates unforgettable experiences. You will be the face of the FUN! Creates an environment of high engagement and FUN for our Guests. Guides groups of Guests through collaborative activities and games. Is the knowledge master of the game types and provides tips and tricks to the Guests to have the best experience. Understands Guest's needs to determine which game(s) is best for the group. Supports Guests with any service and basic technical questions. Alerts the Amusement Team when something beyond basic technical assistance is required. Partners with the Service Team to ensure our Guests receive prompt and attentive beverage and food service. Completes any required side work to support the set-up and break down of the Social Bays. Resetting and cleaning Bays to approved standards after use to prepare for next Guests. Adheres to company's sanitation procedures. Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests. Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness. Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience. Must be able to read and communicate in English. Dressed in proper dress code requirements, looking neat, clean and professional at all times. Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an Equal Opportunity and e-Verify Employer where required by law. Salary Compensation is from $10.45 - $13.5 per hour Salary Range: 10.45 - 13.5 We are an equal opportunity employer and participate in E-Verify in states where required.

About LakeHouse Senior Living: LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio and Michigan. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents. Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature. Responsibilities: Carries out telephone answering and reception duties as required. Takes complete messages with pertinent information and communicates messages to the intended recipient. Greets residents and visitors. Answers inquiries and gives directions. Collates brochures for the marketing department. Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. Maintains and keeps desk and entry area neat and organized. Organizes, distributes mail to residents, Executive Director and Department Coordinators. Maintains resident forms for miscellaneous credits. Maintains adherence to all company personnel policies and established operating policies and procedures. Other duties as assigned. Qualifications: High school diploma or general education degree (GED) preferred. One to three years customer service experience and/or training; or equivalent combination of education and experience. Benefits: In addition to a rewarding career and competitive salary, LakeHouse offers a comprehensive benefits package. Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. Thank you for your interest in LakeHouse Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly. No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V JOB CODE: 1003980

Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives. Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals. Job Duties and Responsibilities Operates as first point of contact for members and guests entering resort Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences Receives and facilitates incoming phone calls from members and guests Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments Serves as point of contact for new member acquisition and member retention interactions Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources Position Requirements High School graduate or equivalent Minimum of 1 year of customer service experience Passion to serve others Effective communication skills Preferred Requirements Bachelor's Degree in Hospitality Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Find your joy here, at The Woodlands of Columbus, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more! The Woodlands of Columbus, a premier retirement community in Columbus, OH, provides quality care to residents in an assisted living and memory care community. What we offer you: Flexible scheduling** Cutting edge technology to enhance the lives of our residents and make your job easier and more effective. SafelyYou - AI video technology that detects and prevent falls Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care Sage - Improve call light response time and improvement to service and care Microsoft Power BI - one stop for all data needs Company support for educational and learning opportunities Paid referral programs for Team Member and Resident referrals Medical, dental, vision, and life/disability insurances* 401k retirement savings offering a discretionary match determined each year based on company performance Employee Assistance Program Dependent Care and FSA saving accounts PTO available day one Paid Training *Benefit eligibility dependent on employment status **Eligibility based on location Receptionist Responsibilities include: Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information Greets and directs visitors to the community Receives, sorts, and forwards incoming mail Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.) Resolving customer questions and concerns Qualifications: Enjoy providing exceptional customer service and care to our senior residents Appreciate the value of being a dependable & responsible member of greater team

Job Description Job Purpose This position serves as an ambassador for the community and executes receptionist, customer service, hospitality as well as other responsibilities as defined in this document to assist in the administration of the community. Company Overview True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident's families in a profound and personal way. At True Connection Communities, you'll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does. For more information on True Connection Communities visit ********************************** Benefit of working for us based on eligibility Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA) Paid Parental Leave, Short-term & Long-term Disability Industry-leading PTO Paid Holidays 401k program; Including match Tuition reimbursement Staff development courses & free online training courses Paid training Bonus programs Employee Assistance Program (EAP) Employee/Resident Referral Bonuses Duties and Responsibilities Provides positive first impression to anyone who enters the community. Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages according to policies and procedures. Greets all visitors in a friendly, courteous, and professional manner. Follows hospitality touchpoints and procedures according to company standard Ensures lobby area is scented and has music playing during shift. Screens and requires visitors to “sign in” at hospitality desk. Notifies residents of visitors. Instructs resident's visitor according to resident's instructions. Receives and processes incoming mail. Accepts all outgoing mail/packages. Types, copies, orders, and maintains inventory of office supplies, performing other clerical duties as assigned. Maintains and updates Emergency Phone Number Log and keeps log at hospitality desk. Maintains and updates emergency contact information on each resident and keeps information at front desk. Assists managers with various clerical responsibilities. Takes RSVPs for special functions, as necessary. Oversees sign-up for scheduled transportation. Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information. Keep hospitality captain desk and lobby area neat and organized. Hands out maintenance requests forms and passes them onto appropriate managers. Based on interactions with residents will immediately advise supervisor and Executive Director of any noted changes in physical and/or mental health of residents. Works collaboratively with supervisor to create a positive, hospitality-oriented atmosphere for all associates and residents. Gives exceptional customer service to residents and visitors, from providing a pleasant greeting to maintaining professionalism and composure in more challenging situations. Recognizes and fosters a sales-oriented culture by participating in and contributing toward the sales and marketing efforts of the community. Attends and actively participates in company-hosted webinars, meetings and other trainings as scheduled. Performs other related duties as assigned. Qualifications High school diploma or GED required. Prior experience in working with public. Must possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities. Strong organizational, oral, and written communication skills. Must be comfortable with a multi-line telephone system, answering, taking messages and transferring calls. Must have word-processing and clerical skills, and familiarity with Microsoft Office products. Self-motivated, possessing considerable initiative and judgment in order to work with minimal supervision. Must possess the ability to communicate effectively with all levels of management, other associates and the general public. Must be able to work flexible hours and participate in holiday activities. Working Conditions This position works in a professional office environment. This position routinely uses standard office equipment such as computers, phones, printers, scanners, photocopiers, and filing cabinets. The Concierge works within the Senior Living Community, where there may be possible exposure to communicable diseases and infection, exposure to latex, possible exposure to blood-borne pathogens, possible exposure to various chemical, infectious, or biological hazards, and possible exposure to pets. True Connection Communities is an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws. True Connection Communities complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities. True Connection Communities is a Drug-Free/Smoke-Free Workplace.

JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! POSITION OVERVIEW As a Concierge, you will be the go-to person for our independent living residents, assisting with daily tasks, scheduling appointments, coordinating transportation, and making their lives easier and more enjoyable. From planning exciting group outings to organizing fun activities, your role will create a welcoming and engaging environment for our residents. Key Responsibilities * Provide personalized support by assisting residents with scheduling appointments, arranging transportation, handling postal needs, personal shopping, and more. * Enhance daily living by conducting wellness checks, ensuring smooth meal service, and greeting residents warmly while addressing any concerns. * Plan engaging activities such as group outings, movie nights, game sessions, happy hours, and fitness classes like Tai Chi or yoga. * Create memorable experiences by baking fresh cookies, coordinating potlucks, and organizing social events that bring joy to the community. * Support family communication by assisting with family calls and responding to questions or concerns from loved ones. * Build community connections by collaborating with volunteers and arranging paid instructors for resident-requested activities. Qualifications * High School Diploma or GED/HSE preferred * 0-1 years of relevant experience preferred * For positions that assist with driving a company owned vehicle, candidates must have an active state driver's license in good standing and a minimum age of 25yrs old. LOCATION US-OH-Hilliard Norwich Springs Health Campus 4680 Library Way Hilliard OH BENEFITS Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. * Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. * Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. * Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. * PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. * Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. * Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. TEXT A RECRUITER Misty ************** ABOUT TRILOGY HEALTH SERVICES Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment. As a Concierge, you will be the go-to person for our independent living residents, assisting with daily tasks, scheduling appointments, coordinating transportation, and making their lives easier and more enjoyable. From planning exciting group outings to organizing fun activities, your role will create a welcoming and engaging environment for our residents. Key Responsibilities * Provide personalized support by assisting residents with scheduling appointments, arranging transportation, handling postal needs, personal shopping, and more. * Enhance daily living by conducting wellness checks, ensuring smooth meal service, and greeting residents warmly while addressing any concerns. * Plan engaging activities such as group outings, movie nights, game sessions, happy hours, and fitness classes like Tai Chi or yoga. * Create memorable experiences by baking fresh cookies, coordinating potlucks, and organizing social events that bring joy to the community. * Support family communication by assisting with family calls and responding to questions or concerns from loved ones. * Build community connections by collaborating with volunteers and arranging paid instructors for resident-requested activities. Qualifications * High School Diploma or GED/HSE preferred * 0-1 years of relevant experience preferred * For positions that assist with driving a company owned vehicle, candidates must have an active state driver's license in good standing and a minimum age of 25yrs old. At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!

At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you! Job Description Salary: Starting at $15.00 per hour, based on experience Schedule: Full Time, Monday - Wednesday, 7am - 7pm and Thursday, 1pm - 7pm In this position, your main responsibilities will include: Greet and direct all visitors to the front desk in a friendly and helpful way. Answer all incoming phone calls and transfer the calls or take messages as appropriate. Respond to resident and family member questions and concerns. Respond to and appropriately handle emergency situations. Monitor and maintain the cleanliness of the front lobby and entrance area. Qualifications To be successful in this position, we believe that you need the following experiences, strengths, and skills: High School diploma or equivalent is required Experience in an office environment, answering phones or customer service preferred. Technology skills are important. Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time. Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members. Additional Information If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot. Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us. Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.

At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you! Job Description Salary: Starting at $15.00 per hour, based on experience Schedule: Full Time, Monday - Wednesday, 7am - 7pm and Thursday, 1pm - 7pm In this position, your main responsibilities will include: Greet and direct all visitors to the front desk in a friendly and helpful way. Answer all incoming phone calls and transfer the calls or take messages as appropriate. Respond to resident and family member questions and concerns. Respond to and appropriately handle emergency situations. Monitor and maintain the cleanliness of the front lobby and entrance area. Qualifications To be successful in this position, we believe that you need the following experiences, strengths, and skills: High School diploma or equivalent is required Experience in an office environment, answering phones or customer service preferred. Technology skills are important. Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time. Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members. Additional Information If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot. Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us. Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.

Job Description Title: Concierge Reports to: Branch Manager Supervises: None Status: Non-Exempt Objective The Concierge primary role consists of overall lobby management while projecting the front-line member care philosophy by greeting, welcoming, offering options and directing members to the appropriate supporting staff. By utilizing the supporting software, the Concierge will quote wait times, or promote phone and in person appointments as appropriate for the member. Duties will also include answering member questions regarding credit union services provided and perform a variety of account maintenance activities. The Concierge will process business member transactions that include but are not limited to teller/cash transactions. Duties and Responsibilities Professionally and enthusiastically greet members to serve their needs or to direct them to the appropriate staff Perform opening and closing procedures in a manner that is 100% consistent with policies and procedures Use computer software to sign in members and monitor wait time to ensure quality service Professionally service basic member activity, including, but not limited to: Process changes of address and add additional names to accounts Place check orders and order replacement ATM / debit cards Set up direct deposit and process wire transfers and stop payments Process printouts of statements and check copies as requested Open deposit accounts. Assume responsibility for establishing and maintaining effective, professional business relations with members: Resolve member requests and questions promptly, courteously, and professionally Keep members informed of credit union services and policies Maintain and project the credit union's professional reputation Recommend and refer new and alternative services to members that best fit their financial needs Outbound calling to members who were a no show for appointments to offer alternative options Accept all company deliveries and track through a delivery log including processing mail as needed and balancing totals Keep track of all outgoing overnight deliveries and call for pick-ups if appropriate Assist in the preparation and delivery of departmental reports and letters Assist with mailings by preparing labels and stuffing envelopes Assume all teller line functions including but not limited to transactions for business members, balancing drawer, vault, and recycler. Also includes cash orders for branch Assist members both inside and outside and with ITM machines Maintain audit controls including but not limited to dual control, key control, logs/reports, alarms, safe deposit box and all teller-related audit responsibilities Manage reports as directed by management Perform other duties as required by management Develop an understanding of Credit Union history, philosophy, organization, policies, and operational procedures including all teller related procedures and regulations Perform notary duties as needed in the branch. On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs Must be able to relate to other people beyond giving and receiving instructions: Can get along with coworkers or peers without exhibiting behavioral extremes Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others Respond appropriately to feedback from a supervisor. Required Qualifications High school diploma or equivalent education and experience Prior customer service experience Knowledge of most Microsoft Office software, including Word and Outlook features Strong organizational skills and attention to detail Must value a high degree of accuracy Professional demeanor Positive and outgoing attitude Exceptional communication skills Assertive problem-solving skills Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit, use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. #RETKMB

at LINK Property Management Property: Summit Chase Schedule: M-F 3pm-11pm As the first and main point of contact for residents, community office team members play a critical role in creating a great living experience for residents! They understand and value the impact of small, everyday interactions.As a Concierge on the Association Management team at LINK, you will serve as gatekeepers to the building, managing resident guests, contractors accessing the building to complete association work or in-unit work for owners, food deliveries, and package registration. You will have the opportunity to assist with amenity reservations and support the residents with any assistance needed.A DAY IN THE LIFE Greet residents and guests in a professional and courteous manner and expedite all requests as required. Establish a rapport with the residents. Answer and direct all incoming calls Regular patrol of the grounds and parking garage including monitoring security cameras Daily inspection of all primary locations of operating equipment Verify service contractor work orders; issue appropriate control “swipe” card for access. Assist execution of all scheduling meeting rooms, resident/tenant services, and direct all activities as the central point of contact. Perform services including but not limited to grocery assist, key assist, scanning packages, and package delivery upon request. When necessary, help with the training of co-workers. Valet parking for guests and residents. Submit service requests in Building Link, necessary building damages or deficiencies found or reported to Concierge Desk. ABOUT YOU High school degree or equivalent required Previous experience in hospitality, customer service, or security operations is desired but not required; prior experience as a concierge is preferred Enjoys communicating and/or interacting with residents, guests, co-workers, and members of the general public. Responds quickly to problems; ability to work in a stressful environment Basic computer, office equipment & phone system knowledge Microsoft or Google Applications experience is preferred The ability to work independently and in a team environment Strong customer service skills A positive, get the job done attitude Strong attention to detail, accuracy, strong organizational, multi-tasking, planning, and time management skills A strong sense of responsibility, ownership, and accountability Flexibility and ability to work in a fast-paced, dynamic environment with changing priorities. This includes the ability to have the flexibility to regularly work outside of normal business hours to meet deadlines if necessary A strong sense of urgency and the ability to work well under pressure, emergencies, and time-sensitive situations COME GROW WITH LINK At LINK, we're driven by purpose, committed to creating spaces that foster curiosity and growth, and recognize that our people are what truly sets us apart. We're a team of passionate individuals, each expert in our chosen fields. Together, we're building an award-winning company, with a proven track record of delivering best-in-class property management services. You would enjoy being part of the LINK team if you: Constantly seek new information and insight, question the status quo, and find value in the diverse perspectives of others Choose to show up as your authentic self each day, engage in meaningful conversation with an open mind and approachable attitude Are a self-starter, who takes smart risks, has a bias for action, and is comfortable owning results Inspire those around you with your attitude, actions, and dedicated passion to your craft Show up for your team, building trust and a strong relationship

Job Description The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members. We are looking for a Concierge to join our amazing team! Responsibilities: Serves as a point of contact for needs, requests, and complaints for all residents, families, guests, vendors, and staff. Has a solid understanding of ‘who' the customer is and provides a level of service that is positive and rememberable. Understands the customer's needs, requests and / or concerns and assists in providing them with personalized solutions. Answers the phone within 3 rings; determine the nature of the call to either relay information or route the call as appropriate. Takes detailed messages with name, date, time, return phone number and any additional information that is pertinent at the time of the call. Ensures the message is received by the intended person in a timely manner. Coordinates services for residents and their families (especially out of town guests), this would include but not be limited to the following: dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater, and movie tickets, as well as transportation to and from events, appointments and errand running. The Concierge will follow up after services were rendered to confirm that all was satisfactory Connects with all new residents and families within the first week of arrival to introduce oneself, welcome them to the community, provide information on the concierge services for the community. Answers questions and directs appropriately to nearby community resources. Coordinates the community's transportation schedule. This would mean to monitor the sign-up sheet for all requests, ensuring there are no conflicts for the chauffer. Provide written confirmation to all parties to ensure a smooth and pleasant experience. Serves as a liaison between the culinary department and guest meal reservations. Provide written confirmation on the reservation to all parties to ensure a smooth and pleasant experience. Make reminder calls to residents who are not in the dining room, maintaining RSVP lists for community events, family events and special meals that are held throughout the year. Maintains security of the community by following procedures, monitoring logbooks to include resident and guest sign-in and sign-out logs. Maintains a safe, clean, and organized reception, lobby, and welcome area by complying with procedures, rules, and regulations. Receive and sort incoming mail. Deliver mail as appropriate. Receive and log all packages that arrive at the community. May perform other duties as assigned. Requirements Experience as a Concierge, or experience in a customer service role is preferred. One (1) to two (2) years of working with seniors preferred. Demonstrates an ability to use independent judgement and discretion to make decisions on what is in the best interest of the customer who you are currently serving. Ability to communicate verbally, in writing, and through pictures when necessary. Able to exude confidence and patience with all interactions. Ability to manage time efficiently. Able to operate standard office equipment. Ability to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, and email. The position may require driving responsibilities; must possess a valid driver's license with an acceptable driving record per company's Motor Vehicle Policy. Able to think creatively and independently to meet worthwhile objectives. Able to be innovative to create and generate solutions. Able to act in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics. Identifies, obtains, and effectively allocates the resources required to achieve applicable goals. Able to relate to routine operations in a manner that is consistent with existing solutions to problems. Able to work with people in such a manner to support the company's culture, work in a team setting to accomplish goals and get results. Expected to be punctual, neat, clean, and professional in appearance. Ability to work varied schedules to include weekends, evenings, and holidays. Benefits We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Job Description About LakeHouse Senior Living: LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio and Michigan. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents. Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature. Responsibilities: Carries out telephone answering and reception duties as required. Takes complete messages with pertinent information and communicates messages to the intended recipient. Greets residents and visitors. Answers inquiries and gives directions. Collates brochures for the marketing department. Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. Maintains and keeps desk and entry area neat and organized. Organizes, distributes mail to residents, Executive Director and Department Coordinators. Maintains resident forms for miscellaneous credits. Maintains adherence to all company personnel policies and established operating policies and procedures. Other duties as assigned. Qualifications: High school diploma or general education degree (GED) preferred. One to three years customer service experience and/or training; or equivalent combination of education and experience. Benefits: In addition to a rewarding career and competitive salary, LakeHouse offers a comprehensive benefits package. Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. Thank you for your interest in LakeHouse Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly. No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V

Title: Concierge Reports to: Branch Manager Supervises: None Status: Non-Exempt Objective The Concierge primary role consists of overall lobby management while projecting the front-line member care philosophy by greeting, welcoming, offering options and directing members to the appropriate supporting staff. By utilizing the supporting software, the Concierge will quote wait times, or promote phone and in person appointments as appropriate for the member. Duties will also include answering member questions regarding credit union services provided and perform a variety of account maintenance activities. The Concierge will process business member transactions that include but are not limited to teller/cash transactions. Duties and Responsibilities Professionally and enthusiastically greet members to serve their needs or to direct them to the appropriate staff Perform opening and closing procedures in a manner that is 100% consistent with policies and procedures Use computer software to sign in members and monitor wait time to ensure quality service Professionally service basic member activity, including, but not limited to: Process changes of address and add additional names to accounts Place check orders and order replacement ATM / debit cards Set up direct deposit and process wire transfers and stop payments Process printouts of statements and check copies as requested Open deposit accounts. Assume responsibility for establishing and maintaining effective, professional business relations with members: Resolve member requests and questions promptly, courteously, and professionally Keep members informed of credit union services and policies Maintain and project the credit union s professional reputation Recommend and refer new and alternative services to members that best fit their financial needs Outbound calling to members who were a no show for appointments to offer alternative options Accept all company deliveries and track through a delivery log including processing mail as needed and balancing totals Keep track of all outgoing overnight deliveries and call for pick-ups if appropriate Assist in the preparation and delivery of departmental reports and letters Assist with mailings by preparing labels and stuffing envelopes Assume all teller line functions including but not limited to transactions for business members, balancing drawer, vault, and recycler. Also includes cash orders for branch Assist members both inside and outside and with ITM machines Maintain audit controls including but not limited to dual control, key control, logs/reports, alarms, safe deposit box and all teller-related audit responsibilities Manage reports as directed by management Perform other duties as required by management Develop an understanding of Credit Union history, philosophy, organization, policies, and operational procedures including all teller related procedures and regulations Perform notary duties as needed in the branch. On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs Must be able to relate to other people beyond giving and receiving instructions: Can get along with coworkers or peers without exhibiting behavioral extremes Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others Respond appropriately to feedback from a supervisor. Required Qualifications High school diploma or equivalent education and experience Prior customer service experience Knowledge of most Microsoft Office software, including Word and Outlook features Strong organizational skills and attention to detail Must value a high degree of accuracy Professional demeanor Positive and outgoing attitude Exceptional communication skills Assertive problem-solving skills Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit, use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. #RETKMB