Executive Director/CEO
Chief Executive Officer job 24 miles from Dearborn Heights
Job Description
The Opportunity: Executive Director
In partnership with the Board of Directors, the Executive Director is an ambassador and advocate for the mission of the Shelter Association of Washtenaw County.The Executive Director is responsible for the organization's consistent achievement of its mission through relevant programs, strategic planning and community outreach, as well as meeting financial objectives and oversight of the operations of the organization.
Reports to: Board of Directors
Direct Supervisory Responsibilities: Finance & HR Director, Director of Operations, Development Director, and Program Director.
Key Responsibilities
Strategic Leadership:
Collaborate with Board in execution of vision and strategies, including opportunistic and innovative measures in response to significant systemic changes
Provide leadership in developing program, organizational and financial plans with the Board of Directors and staff, and carry out plans and policies authorized by the Board
Ensure that programs are aligned with overall Shelter strategies as approved by the Board
Drive program outcomes reinforcing the community value provided by the Shelter Association and facilitating fundraising
Maintain a working knowledge of significant developments and trends in homelessness, public health and funder preferences/requirements
Community Partnerships & Advocacy:
Collaborate with partners and community agencies to leverage the mission and adapt proactively to changes in policies and standards
Exceptional relationship management with funders, partners and stakeholders
In collaboration with the Washtenaw Housing Alliance, advocates and recommends actions on behalf of the community of individuals experiencing homelessness at the local, County and State level
Cultivate and explore best practices in shelter operations, case management for individuals experiencing homelessness and recuperative care
Fundraising
Oversee the Shelter Association case for support, and drive significant growth in fundraising success
Ensure identification and execution of successful approach to grant applications
Cultivate and maintain relationships with donors, grantors and stakeholders
Partner closely with the Development team to create an overarching strategy for contributed revenue and donor management
Internal and External Communications:
Represent the organization in various community forums and governing bodies to advocate not only for the Shelter Association, but for the population of individuals experiencing homelessness
Communicate with the Board to ensure they are fully informed on all activities and matters of importance to the mission of the Shelter Association of Washtenaw County
Report metrics against goals, with input from Board Members and Committees; alert Board Members to concerns about financial and other impacts
Oversee the publication of the activities of the Shelter Association, its programs and goals, including representing the programs and point of view of the organization to agencies, clients, community groups and the general public
Establish sound working relationships with outside entities
Approve all relevant collateral and communication vehicles (Annual Report, website, social media)
Team Relations/Supervision:
Build and support a strong leadership team
Nurture the organizational culture to reflect the mission, safety and respect for all individuals
Ensure effective programs are executed by leadership team members for the recruitment, coaching, and performance management of all team members
Instill a positive approach to navigating a wide array of personalities
Finance and Business Plans:
Manage a diversified business plan, including grants, private giving and government allocations
Ensure fiscal accountability and sustainability
Oversight of development and maintenance of sound financial practices, identifying and mitigating risk
Oversight of annual financial audit
Partner with the staff and the Board in preparing a budget; see that the organization operates within budget guidelines and the proper accounting practices are followed
Oversee agreement with the County regarding building operations and facilities related needs
The Qualified Candidate
The Shelter Association of Washtenaw County seeks a collaboratively focused, proven executive. The successful candidate will have proven leadership experience with prior success in cultivating relationships with both donors/funders and community agency partners.The selected candidate will be goal oriented, collaborative, and a strategic thinker.
We recognize that great leaders come from all backgrounds, and we are committed to building an inclusive organization. If you are passionate about our mission and believe you can contribute to our work, we encourage you to applyeven if you dont meet every listed qualification. Your lived experience, perspective, and potential may be just as valuable as formal credentials. We look forward to learning more about your talents and experiences.
Specific requirements include:
Education and Experience
Bachelors degree from an accredited university or equivalent experience leading a complex, integrated organization
Five or more years of progressively responsible experience at a senior level with a proven track record of advancing strategic and growth initiatives along with building relationships with community partners, agency stakeholders, funders, donors and governmental agencies
Experience working in a nonprofit, healthcare, governmental or public sector setting with proven experience in responding to shifting funder and regulatory requirements
Experience working with a Board of Directors and providing strategic guidance
Proven track record in fundraising, grant management, and donor relations
Competencies and Attributes
Ability to exercise a high degree of judgment and diplomacy as well as maintaining the highest integrity and ethics
Solid, persuasive verbal and written communications skills, including the ability to deliver inspiring and succinct presentations and conduct productive meetings
Demonstrated ability to work independently, as well as, a proven record of working collaboratively and diplomatically with others
Demonstrated ability to build an effective leadership team; effectively manage, motivate, and mentor staff
Demonstrated ability to think strategically, including long-range planning for sustainability of the organization
Strong business acumen; decision making skills; ability to set priorities; process and project management skills
Interpersonal and relationship-building skills; comfort interacting with philanthropic funders, grant funders and major donors
Valid drivers license and vehicle
Desired/Preferred Qualifications:
Masters degree in Public Health, Business Administration, Social Work or related field
A passion for working with homelessness and mental health issues
Prior experience working with individuals experiencing homelessness
Experience providing social services to older adults
Managing an organization with one or more bargaining units or bargained for employees
This position offers a competitive salary range of $125,000 - $150,000 and benefits.This position is based in Ann Arbor, Michigan.
Executive Director
Chief Executive Officer job 16 miles from Dearborn Heights
Job Description
Executive Director
StoryPoint of Northville
Our mission is all about creating the absolute best experience, with every person, in every interaction, every minute of every day. Employees, residents, families, and visitors are all a part of that experience. The Executive Director is responsible for the overall experience while maintaining the financial health of the community.
The Executive Director will maintain an open-door policy to communicate with, listen to, and assist each person with compassion and patience. The multitude of interactions and our response to those interactions sets us apart from all other senior living providers and places us above the rest.
The Executive Director will lead by example, build relationships, and earn the trust and respect of others. Using strong leadership and communication skills, the Executive Director will create and nurture a culture that fosters
Safety
,
Belonging
,
Something to Look Forward to
and
Peace of Mind
for our residents and their families.
Required Experience for Executive Director
Bachelor’s degree in business, Health Care, Gerontology, or equivalent experience.
Fulfillment of any necessary state-specific certification for Licensed Assisted Living or equivalent and an understanding of federal and state laws related to the operations of a Senior Assisted Living Community.
Demonstrates passion for leading and developing people as well as promoting excellent service delivery to residents.
Exceptional hospitality skills with knowledge of and special sensitivity to the needs of aging adults and their families.
Dedication to helping others and making a difference in the lives of the people they encounter every day.
Exceptional ability to form meaningful relationships with residents, team members and families to increase satisfaction and grow census.
Ability to work effectively and diplomatically with a variety of publics, including employees, residents, families, ownership groups, community groups, government agencies, etc.
Ability to communicate clearly and concisely, both verbally and in writing.
Ability to work effectively as part of a team.
Strong proficiency with Microsoft Office applications.
Primary Responsibilities for Job Executive Director:
Drives culture within community. Responsible for reinforcing our Common Beliefs through communication and modeling expected servant leadership behaviors in all interactions with others.
Regularly creates meaningful connections with all residents within the community, ensuring our Residents have Safety, Belonging, Something to Look Forward to and Peace of Mind
Responsible for the overall financial health of the community
Leading other functional leaders in the community
Supports in hiring, training, performance management and separations, when necessary
Establishes, builds and maintains positive relationships with residents and families.
Supports the sales process to convert prospective residents into actual residents and builds strong relationship with sales partners
Responsible for the lease signings, Move-in-Momentum, including collaboration with various departments to ensure resident needs are met accordingly and assisting resident/families.
Conducts Resident Forums on a monthly basis to listen to and respond to resident concerns.
Leads daily stand-ups to review concerns and address issues related to the Community.
Supports for other functional leaders for meetings involving resident care
Partners with Functional Leaders to ensure that 85% of community concerns are solved at the community level.
Ensures ongoing compliance with all state and federal regulatory requirements.
Ensures adequate preparation for, and participate in, regulatory compliance survey.
Responsible for ensuring all safety protocols are completed in a timely manner
Ability to provide on-site emergency support at the Community, when necessary
Some travel may be required.
May be required to attend Real Estate Class and obtain licensure / 6 months to begin process.
May be required to provide support to other functions within the department to ensure staffing needs are met.
Performs other similar or related duties as assigned or necessary.
General Working Conditions:
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
Click on glassdoor to see our employee testimonials
#SP2
President
Chief Executive Officer job 20 miles from Dearborn Heights
Regina High School is a Catholic college preparatory school in the Franciscan tradition of peace, service, and respect for the unique dignity of each person. Regina is committed to academic excellence, nurturing and guidance, and the moral, intellectual, physical, and personal growth of young women who face the challenges of today's world. ROLE OVERVIEW The President serves as the chief executive officer of Regina High School, providing strategic leadership to achieve the school's mission and ensuring its academic, spiritual, and operational excellence. The position is accountable to the Board of Directors and works closely with the Sisters of St. Joseph, Third Order of St. Francis. KEY RESPONSIBILITIES
Leadership & Governance
• Ensures integration of faith and culture in the school • Implements strategic goals and policies in collaboration with the Board of Directors • Oversees the school's financial sustainability, facilities management, and advancement efforts. • Serves as an ex-officio member of the Board and committees. • Hires, supervises, and evaluates key administrative personnel, including the Principal, Chief Financial Officer, and Directors of Advancement, Enrollment, and Marketing.
Faith & Academic Affairs
• Promotes the Catholic mission, guiding students, staff, and the broader school community in faith-based education. • Supervises the integration of faith into the learning process. • Ensures high-quality academic programs and faculty development. • Maintains oversight of student affairs, including extracurricular and co-curricular activities.
Advancement & Enrollment Management
• Leads fundraising, donor relations, and strategic enrollment initiatives. • Develops and implements a Comprehensive Advancement Plan to enhance fundraising, marketing, and enrollment. • Oversees communication strategies to maintain a strong public image for the school. • Coordinates major gifts, capital campaigns, and grant applications.
Business & Financial Oversight
• Provides leadership for financial stewardship, ensuring fiscal responsibility and long-term sustainability. • Works with the Board of Directors to develop and oversee the annual budget. • Ensures a safe and well-maintained school environment, overseeing facilities, food service, and transportation operations.
Board Relations & External Representation
• Acts as the chief administrative officer to the Board, assisting with governance, planning, and policy implementation. • Engages in strategic planning and Board member training. • Represents the school in dealings with parishes, schools, civic groups, and educational organizations. The President of Regina High School is a mission-driven leader responsible for ensuring the school's success through faith-based leadership, academic excellence, financial sustainability, and strong community engagement. A full and detailed job description is available upon request. Please contact Katherine Shubnell at ************ or *************************** for more information.
CEO In Training
Chief Executive Officer job 45 miles from Dearborn Heights
Pennant is currently seeking an innovative, proven leader who shares a passion for building, leading, and growing exceptional teams in the Home Health Hospice industry. We are looking to develop entrepreneurial spirited leaders who appreciate the backing of an industry leading company, and mentorship from successful leaders who are simultaneously building their own companies within Pennant. If you are seeking an opportunity to create, innovate and lead your own company with our support, then we have the right opportunity for you!
About the Company
Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate more than 104 senior living, home health, hospice, physician services, and home care operations across 14 Western states and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the "Service Center," a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies.
Something else that sets us apart from other companies is the quality of our most valuable resources - our people! We are dedicated to living out our culture as defined by our core values, "CAPLICO":
Customer Second
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Celebrate
Ownership
By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally and promotes development that leads to continued success.
About the Opportunity
The CEO-In-Training (CIT) role is intended to prepare proven leaders for an executive Director position, overseeing a Pennant affiliated company (owned by Pennant Group). The CIT Program is a full time, paid executive training program that runs approx. 6-12 weeks, depending on level of experience and industry knowledge. Upon demonstrating competence and core values, CITs are selected to lead a local company, with the support of peers leading their own Pennant-affiliated companies.
CIT's receive practical on-the-job training in an operational environment under the direct supervision of an experienced Executive Director/CEO. In preparation to become an Executive Director, CIT's will be mentored by several proven leaders to gain a thorough understanding of our culture and core values, operating models, systems and what it will take to be a successful leader of a Pennant-affiliated company. The CIT program will consist of hands-on training in all roles within an operation, shadowing clinicians to learn our clinical product, administrative staff to learn the business model, and independent study of regulations and specific curriculum focused on becoming an exceptional operator. In addition, CITs are expected to take on projects and real responsibilities at their host operation and encouraged to identify opportunities and solutions as they master the fundamentals of our business.
Duties and Responsibilities
* The CIT will use the CIT Competency Checklist to assess strengths and weaknesses to determine their objectives.
* Meet with their preceptor (Executive Director) weekly to review CIT Competency Checklist progress.
* Become acquainted with each member of the leadership team and communicate needs and opportunities regularly.
* Observe each position within the company to gain an understanding of each person's role, responsibilities and best practices.
* Attend and engage in quarterly Boot Camp training(s).
* Attend and engage in weekly New Leader phone calls.
* Attend and engage in cluster calls.
* Demonstrate an ability to give and receive feedback, acting within Pennant Group core values.
* Demonstrate an ability to act and lead within Pennant Group core values.
* Demonstrate an ability to perform competent financial controls, including but not limited to P&L Management, Cost Management, Accounts Receivable, etc.
* Demonstrate an ability to perform competent clinical controls, including but not limited to Quality and star rating, CAHPS, workflow, QAPI, etc.
* Demonstrate an ability to perform representation in the community and earn business.
* Gain understanding of EHR systems and reports to include HCHB, SHP, Knowledgelink, etc.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Qualifications
* 3-5 years proven leadership experience demonstrating successful results, required.
* Bachelor's Degree preferred - MBA/MHA a plus.
* Ability to pass state requires licensing exam (requirement varies by state)
Additional Information
We are committed to providing a competitive Total Rewards Package that meets our employee's needs.
From a choice of medical, dental and vision plans to retirement savings opportunities through a 401(k), company match and various other features, we offer a comprehensive benefits package. We believe in great work and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.
Compensation: Based on experience.
Type: Full Time
About The Pennant Group
We are proud to be affiliated with the Pennant Group, Inc. (NASDAQ: PNTG). Pennant was created in 2019 in connection with The Ensign Group, Inc.'s (NASDAQ: ENSG) spin-off of its home health, hospice, and senior living businesses. Ensign was formed in 1999 with the goal of establishing a new level of quality care within the skilled nursing industry. The name "Ensign" is synonymous with a "flag" or a "standard," and refers to Ensign's goal of setting the standard by which all others in its industry are measured. The name "Pennant" draws on similar imagery and themes to represent our mission of becoming the "Ensign" to the home health, hospice and senior living industries. We believe that through our innovative operating model, we can foster a new level of patient care and professional competence at our independent operating subsidiaries and set a new industry standard for quality home health and hospice and senior living services. You can learn more about The Pennant Group at ********************
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.
Chief Executive Officer
Chief Executive Officer job 45 miles from Dearborn Heights
Chief Executive Officer (CEO)
REPORTS TO: Chief Executive Officer (CEO), Holding Company
TRAVEL: Up to 15% domestic
Our client is seeking a Chief Executive Officer to join their industrial manufacturing business in the Toledo area! The right candidate will lead the company's transformation into a standalone, high-growth industrial technology business. They will drive and achieve ambitious growth targets, driving revenue organically while delivering a strong return on invested capital. The CEO will build a scalable commercial engine with strong sales and marketing capabilities while establishing a foundation for sustained operational excellence; they will embed Lean principles across the business. This includes a high-performance culture of Continuous Improvement through effective Strategy Deployment, Daily Management, Problem Solving, and Kaizen process.
We are looking for a high-impact leader that combines strategic vision with hands-on execution, fostering a culture of accountability and transparency. They will bring commercial sharpness, financial discipline, and Lean operating experience to drive scalable growth in a complex, project-based environment.
JOB RESPONSIBILITIES:
Growing revenue organically while improving sales process and funnel management to position the team for growth
Completing a transformation of the end-to-end commercial process, from demand generation and pipeline management to key account development
Utilizing financial skills and full P&L ownership responsibility to grow EBIT and reduce NWC; executing an efficient transformation, manage cost structures, and deploy targeted, high-growth investments
Building a high-performing leadership team with clear accountability and focus at the business-unit level while empowering BU leaders to own performance
Elevating technical execution, product development, and customer responsiveness by strengthening engineering and project management talent within the organization
Engaging as a hands-on leader who builds trust by staying close to the details while fostering a culture of accountability and ownership
Leading Lean transformation through implementation of core pillars: Strategy Deployment, Daily Management, and Problem Solving; establishing a Kaizen funnel of opportunities
Incorporating M&A into future strategic planning process; targeting acquisitions that expand access to more attractive end markets
Formalizing the M&A process along with parent company, including diligence and integration
EDUCATION AND EXPERIENCE:
Bachelors Degree in relevant field required; Masters or similar preferred
10+ years of professional leadership experience in a similar industry (automation), with at least 5 years in a senior executive role and at least 3 years in a mid-sized business unit (
Prior P&L ownership experience
Proven experience in strategic planning, setting clear goals, and guiding teams towards achieving long-term objectives
Demonstrated success in a commercial transformation through strategy development and execution, with a strong understanding of market dynamics and customer needs
Demonstrated ability to apply the 80/20 principle in an automation environment
Experience in a Lean-disciplined business and exposure to Continuous Improvement principles such as Strategy Deployment, Value Stream Mapping, 6S, Standard Work, Problem Solving, Kanban, Visual Daily Management, 80/20
Extensive experience as a results driven leader building and leading high-performing teams, including recruitment, development, and performance management while driving towards a culture of accountability
Strong financial acumen with experience in budgeting, forecasting, and financial analysis
Lean Focus LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status.
COMPANY DESCRIPTION:
At Lean Focus, we help businesses overcome their biggest challenges by transforming them for the better, and for the long-term. A "who's who" of global leaders in every industry, our clients include some of the world's most respected brands and several members of the Fortune 1000.
President
Chief Executive Officer job 29 miles from Dearborn Heights
The Mission of the Rochester Regional Chamber of Commerce is to provide leadership and resources in order to advance business development in partnership with civic, cultural, and educational interests for the benefit if its members and the community.
Essential Roles and Responsibilities:
Ensure overall operations, asset protection, and marketing/public relations strategy for the Chamber as a 501(c)(6) non-profit organization and the Rochester Regional Chamber Charity Fund as a 501( c ) (3)
Supervise all Chamber staff
Oversee all accounting functions in tandem with the Accounting Manager.
This includes auditing, budgeting, financial analysis, capital management, and payroll
Handle all aspects of Human Resource Management for up to five (5) employees
Develop job descriptions and settle compensation concerns
Hire and terminate employees on a need basis
Institute Board-approved policies and benefits in accordance with federal and state requirements
Assist in the development of current and long-term organizational goals and objectives
Establish plans to achieve goals set by the Board of Directors
Ensure staff members are provided with appropriate support systems and quality service in administrative, purchasing, human resources, and project accounting areas
Analyze and evaluate vendor services for providers that best meet Chamber needs
Negotiate sponsorship benefits
Continuously offer ideas for organizational improvement in order to streamline functionality
Qualifications
Bachelor's degree and/or Chamber experience preferred
Excellent communication, presentation, and interpersonal skills
Familiarity with public relations and marketing campaigns
Self-starter with a high level of initiative
Innovative and detail focused
Personal integrity in a collaborative environment
Minimum of 3-5 years of experience in marketing, sales, or a comparative leadership position
Additional Information
This is a
full-time
position.
Applicant must be able to adjust their schedule for Chamber events or meetings.
Please do not contact the Rochester Regional Chamber of Commerce. Please send resume and cover letter to:
Search Committee -
mail resume to:
71 Walnut,
Suite 110, Rochester, MI
48307
.
Chief Operating Officer (Midwest Adjusters)
Chief Executive Officer job 11 miles from Dearborn Heights
Since 1924, our firm has been a trusted leader in public adjusting, serving homeowners and businesses across multiple regions. With a network of regional offices, we specialize in representing policyholders to maximize insurance claim settlements for property damage, business interruption, and extra expenses. Our nearly century-long legacy is built on operational excellence, unparalleled customer service, and deep expertise in navigating the complexities of the property insurance and claims adjustment industry. We are seeking a dynamic and visionary Chief Operating Officer (COO) to lead our operations, drive strategic growth, and elevate our commitment to excellence in public adjusting.
We are seeking an exceptional Chief Operating Officer (COO) to oversee the strategic and operational leadership of our public adjusting firm. The COO will be a key member of the executive leadership team, reporting directly to the CEO, and will be responsible for driving operational efficiency, fostering a culture of innovation and collaboration, and ensuring the delivery of superior claims outcomes for our clients. This role demands a seasoned leader with deep expertise in insurance claims adjustment, a proven track record of operational excellence, and the ability to inspire cross-functional teams to achieve ambitious growth objectives. The COO will play a pivotal role in scaling our operations, enhancing client satisfaction, and positioning our firm as a premier leader in the public adjusting industry.
Key Responsibilities
Strategic Leadership: Partner with the CEO and executive team to develop and execute the company's strategic vision, aligning operational initiatives with long-term business goals. Drive the expansion of service offerings and geographic reach while maintaining a client-centric focus.
Operational Excellence: Oversee all aspects of the firm's operations, including claims adjustment processes, client relations, and regional office performance. Implement best-in-class operational frameworks to enhance efficiency, scalability, and service quality.
Claims Adjustment Oversight: Provide strategic direction for the claims adjustment process, ensuring thorough documentation, compliance with industry regulations, and maximized settlements for clients. Leverage deep expertise to refine claims evaluation, negotiation, and settlement strategies.
Team Leadership & Development: Lead, mentor, and inspire a diverse team of claims adjusters, department heads, and support staff across multiple locations. Foster a collaborative, high-performance culture that prioritizes professional growth, accountability, and innovation.
Process Innovation: Drive continuous improvement by assessing and optimizing workflows, integrating advanced technologies (e.g., claims management systems, AI-driven analytics), and automating processes to enhance accuracy, reduce resolution times, and improve client outcomes.
Client Relationship Management: Champion exceptional client experiences by overseeing client interactions, resolving escalated issues, and building long-term relationships that reinforce trust and loyalty. Ensure consistent delivery of high-quality service across all touchpoints.
Financial & Performance Management: Develop and monitor key performance indicators (KPIs) such as claims resolution times, settlement success rates, client satisfaction, and operational costs. Provide data-driven insights to optimize performance and support financial objectives.
Stakeholder Engagement: Collaborate with external stakeholders, including insurers, policyholders, and industry partners, to strengthen relationships and enhance the firm's reputation as a leader in public adjusting.
Risk Management & Compliance: Ensure adherence to public adjusting standards, insurance regulations, and internal policies. Mitigate operational risks by implementing robust controls and proactive strategies.
Growth Initiatives: Identify and pursue opportunities for operational expansion, including new service lines, technology investments, and market penetration. Lead cross-functional initiatives to support the firm's growth strategy.
Qualifications
Education: Bachelor's degree in Business Administration, Insurance, Finance, or a related field required; MBA or advanced degree preferred. Relevant certifications (e.g., AIC, CPCU, SPPA) are highly desirable.
Experience: Minimum of 10 years of progressive leadership experience in insurance claims adjustment, public adjusting, or a related field, with at least 5 years in a senior operational or executive role (e.g., VP of Operations, Director of Claims).
Industry Expertise: Extensive knowledge of insurance claims adjustment processes, including claims evaluation, negotiation, and settlement maximization. Proven ability to drive superior claims outcomes and navigate complex insurance policies.
Leadership Acumen: Demonstrated success in leading cross-functional teams, fostering a culture of collaboration, and driving organizational change in a dynamic, growth-oriented environment.
Operational Expertise: Strong background in process optimization, technology integration, and performance management, with experience implementing claims management systems and automation tools.
Analytical Skills: Exceptional ability to analyze operational data, identify trends, and make strategic decisions under pressure in a fast-paced environment.
Communication & Interpersonal Skills: Outstanding verbal and written communication skills, with the ability to build rapport with clients, colleagues, and external stakeholders at all levels.
Adaptability: Flexibility to thrive in a rapidly evolving industry, with a proactive mindset to anticipate and address emerging challenges.
Travel: Willingness to travel occasionally to regional offices, client meetings, or field operations as needed.
Work Environment
This is a full-time, executive-level position based at the company's headquarters, with occasional travel required to regional offices, client meetings, or field oversight of claims operations. The role offers a blend of office-based work and hands-on engagement with claims teams and clients.
Compensation
The COO position offers a competitive salary of $175,000 - $225,000 annually, commensurate with experience and qualifications. A strong bonus structure is available, tailored to the candidate's experience and candidacy, rewarding exceptional performance and contributions to firm growth. Additionally, the role includes a comprehensive benefits package, featuring health, dental, vision, retirement plans, and other competitive perks designed to support employee well-being and professional success.
Chief Operating Officer
Chief Executive Officer job 16 miles from Dearborn Heights
Chief Operating Officer Who We Are: Founded by Michigan survivors to create a lasting memorial to the victims of the Holocaust, The Zekelman Holocaust Center (“The HC”) is guided by its mission to engage, educate, and empower by remembering the Holocaust. Each year the Center welcomes thousands of visitors to learn the lessons of history's darkest period. Exhibits and artifacts on display include survivor testimonies, documents, paintings, and films, a WWII-era boxcar, and a sapling from the tree located outside Anne Frank's hiding place window that is described in her diary. Embedded in the community, the Center's trained staff offers school and adult groups customized tours, training, and programs. Guests are empowered to apply the lessons learned to create a compassionate society where people take responsible action. Summary of Responsibilities: The Chief Operating Officer (COO) will oversee the day-to-day operational management of the Center, ensuring that resources are effectively allocated to support the strategic goals of the organization. Reporting directly to the CEO, the COO will manage the Center's internal teams, including finance, administration, education, curation, and data, to ensure organizational alignment and efficiency. The COO will play a critical role in translating vision into actionable plans, ensuring that all departments work cohesively to drive the mission forward. Responsibilities:
Collaborate with the CEO to drive the strategic planning process and ensure seamless execution of operational objectives across all departments.
Oversee daily operations, ensuring efficient systems and processes that support the organization's mission and long-term sustainability.
Develop and implement performance metrics to evaluate the effectiveness of programs and operations, making adjustments as necessary to meet goals.
Lead and manage department heads across finance, education, human resources, development, curation, and data, fostering a culture of collaboration and accountability.
Ensure sound fiscal management, overseeing the budgeting process, financial forecasting, and long-term financial planning.
Work with the CEO and leadership team to assess organizational needs and prioritize resources to support new and ongoing initiatives.
Identify opportunities for operational improvement, fostering an environment of continuous learning and growth.
Serve as a key advisor to the CEO, providing insight and recommendations on operational strategies, organizational development, and risk management.
Build and maintain strong relationships with internal and external stakeholders, ensuring that communication and coordination across the organization are effective.
Ensure compliance with legal, regulatory, and ethical standards, managing risk, and safeguarding the organization's reputation.
Manage special projects and initiatives, ensuring that they are executed on time, within budget, and aligned with the mission and goals of the Center.
Requirements:
Proven track record in nonprofit operations or administration, with a minimum of 7-10 years of senior management experience.
Strong leadership skills with a history of managing multiple departments or teams, driving operational success, and fostering a collaborative environment.
Ability to translate strategic vision into operational plans, ensuring that resources are effectively utilized and goals are achieved.
Financial acumen, including experience with budgeting, forecasting, and financial analysis in a nonprofit context.
Demonstrated ability to manage complex projects and deliver results in a fast-paced environment.
Excellent interpersonal and communication skills, with the ability to build relationships across a diverse array of stakeholders.
Experience managing change and leading initiatives that result in organizational improvement and increased impact.
A mission-driven professional who is committed to upholding the values and objectives of The Zekelman Holocaust Center.
The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties. Interested candidates should submit resume and cover letter with salary requirements.
Chief Operating Officer
Chief Executive Officer job 29 miles from Dearborn Heights
Job Description
About Us
Guy Hurley, LLC is a leading insurance agency based in Rochester Hills, Michigan, specializing in comprehensive insurance and bonding solutions for businesses and our personal lines clients. As insurance professionals, we are committed to helping people just like you find solutions for all your insurance needs. Once we understand your policy needs and goals, we'll work to develop a program tailored to you. Today’s environment can bring concerns, and even, dangers. That's why we work closely with our clients to anticipate these challenges and address them before they happen. Knowledge is power. It’s also the foundation for intelligent, well-considered decisions. When you have questions about which insurance policies are right for you, sound decisions are vital in helping you pursue your goals and protect your future. For many, understanding every aspect of the insurance space can be daunting.
We recognize that everyone encounters challenges along the way and strive to anticipate those situations as they occur. Our only goal is to keep you and your loved ones protected with the policies you need.
Chief Operating Officer (COO)
Position Summary:
We are seeking an experienced and strategic Chief Operating Officer (COO) to oversee the daily operations of our growing insurance company. The COO will be a key member of the executive leadership team, responsible for translating strategic goals into effective operational plans and driving efficiency across all departments, including underwriting, claims, customer service, finance, HR, and IT. This role is critical in supporting sustainable growth, operational excellence, and a high-performance culture.
Key Responsibilities:
Operational Leadership:
Lead and manage all day-to-day operations of the company, ensuring alignment with the company’s strategic objectives and regulatory requirements.
Direct oversight over Sales, Finance, Client Services, Underwriting, & Surety Departments.
Strategic Planning & Execution:
Collaborate with the CEO and executive team to develop and implement long-term business strategies; translate goals into actionable operating plans.
Facilitate bi-weekly partner meeting, plan and facilitate bi-weekly operational leadership team meetings, and plan and facilitate quarterly board meetings.
Process Optimization:
Streamline operational processes to improve efficiency, reduce costs, and enhance customer experience while maintaining quality and compliance.
Inorganic Growth (Acquisitions):
Support the evaluation of strategic opportunities and lead the planning and integration of new initiatives into the existing operational infrastructure.
Team Management:
Lead and mentor department heads; foster a collaborative and accountable culture.
Determine staffing needs within each department and work with department heads to recruit and hire top talent.
Financial Oversight:
Work closely with the finance function to manage budgets, forecasting, and financial performance; ensure operational spend aligns with goals.
Compliance & Risk Management:
Ensure operational adherence to insurance regulations, industry standards, and internal policies.
Technology Integration:
Oversee technology and systems implementation to support scalability, improve service delivery, and enhance data-driven decision-making.
Performance Metrics:
Establish and monitor KPIs and operational dashboards; drive continuous improvement based on data analysis.
Qualifications:
Bachelor’s degree in Business Administration, Finance, Insurance, or related field (MBA preferred).
10+ years of progressively responsible experience in operations, with at least 5 years in a senior leadership role within the insurance industry.
Proven track record of managing cross-functional teams and scaling operations.
Strong understanding of insurance business functions (underwriting, claims, policy administration, customer service).
Demonstrated ability to lead in a fast-paced, dynamic environment.
Excellent leadership, communication, and organizational skills.
Experience with process improvement methodologies (e.g., Six Sigma, Lean) preferred.
Experience with acquisitions and integrations preferred.
Office Location: 989 East South Boulevard, Suite 200, Rochester Hills, MI 48307
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Chief Operating Officer
Chief Executive Officer job 48 miles from Dearborn Heights
Job Description
Fessler & Bowman, Inc. is a premier concrete and civil contractor headquartered in Grand Blanc, MI. Originally founded in 1963, Fessler & Bowman has evolved into a top 100 specialty contractor in the United States with revenue exceeding $400 million annually!
F&B is committed to delivering exceptional results through specialized concrete and civil services. Concrete expertise includes cast-in-place foundations, industrial structures, concrete slab-on-grade, elevated slabs, jointless slabs, and tilt-up concrete. F&Bs civil division provides solutions for site preparation, grading, excavating, and underground utilities, with a commitment to supporting clients through every stage of the civil construction process to ensure efficiency, quality, and seamless execution.
With high-growth regional offices in Charlotte, NC, Raleigh, NC, and Nashville, TN, F&B continues to expand its national footprint. Fessler & Bowman is poised for continued growth and strategic expansion, and continues toinvest in top talent, cutting-edge technology, and innovation solutions to drive operational excellence and industry leadership.
Chief Operations Officer
The Chief Operations Officer (COO) is responsible for overseeing the daily operations and effectively monitoring and coaching staff to achieve desired results.
The Chief Operations Officer takes on a leadership role in operational, financial, and strategic initiatives with senior management, ensuring alignment with company goals and strategies, while maintaining continuous improvement both personally and systematically making sure the company continues to improve year after year.
Additional responsibilities include managing internal processes and resources, optimizing operational productivity and efficiency, coordination between departments, and handling crisis management and problem-solving.
This is a C-Suite position with an opportunity to make a significant impact on the success of the entire organization!
Education, Experience and Qualifications
15+ yearsof Leadership and management experience in the construction industry required
Previous experience in self-perform trades is preferred
Direct experience in project management and/or estimating is preferred
Bachelors Degree in a related field is preferred
Proficiency in Microsoft Suite and familiarity with Procore
High attention to detail, critical thinking, and ability to multi-task
Compensation, Benefits, and Structure
Fessler & Bowman provides a competitive compensation package that includes a competitive base salary based on experience, skills and abilities, annual bonus, paid time off, employer-sponsored 401k program, health, dental, vision, and life Insurance, company-paid electronic devices, and opportunities for professional development.
The Chief Operations Officer reports directly to the Chief Executive Officer and serves in a critical Executive role for the organization. A regular presence in Fessler & Bowmans Grand Blanc, MI office is required for this position, and relocation assistance is available for the right candidate.
The Recruiting and Selection Process
The recruiting process includes a combination of preliminary phone screens and interviews, candidate assessments, reference checks, and a pre-employment background check and drug test.
The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with Fessler & Bowmans mission and vision.
Interested candidates are encouraged to send their information to EctoHRs Talent Acquisition Director, Randy Davison, at ****************
Fessler & Bowman, Inc. is an Equal Opportunity Employer!
COO [HT-915607]
Chief Executive Officer job 30 miles from Dearborn Heights
ALLURE MEDICAL COO THE PERSON Do you have a passion for helping others look and feel their best? Are you excited about aligning innovative technology with exceptional client service to create raving fans? Do you thrive in taking strategic ownership of ideas and transforming patient experiences into results that drive growth and scalability? If you're a proactive problem-solver with a strong background in customer care and operational excellence, we want to hear from you! Join us in creating outstanding client experiences in the wellness and aesthetics industry here at Allure Medical!
Our ideal COO is:
* Client-Centered: You prioritize a client-first approach, ensuring that systems, processes, and interactions are designed to exceed patient expectations and create lasting relationships. You understand that the patient experience is central to Allure Medical's mission.
* An Exceptional Communicator: A self-managed professional who adapts your communication style to connect with diverse teams, stakeholders, and clients. You take the initiative in conversations and decision-making, keeping everyone aligned and informed.
* A Strategic Thinker with Ownership Mentality: You approach challenges with a long-term perspective and take full responsibility for outcomes. Your commitment to excellence drives consistent, high-quality results and fosters growth.
* Team-Oriented with Strong Interpersonal Skills: You connect with others using emotional intelligence, active listening, and empathy. You promote collaboration, stay calm under pressure, and support your team through challenges.
* Data-Driven & Innovative: You use financial acumen and data insights to drive business success, creating repeatable processes while thinking creatively to solve problems. Your ability to analyze KPIs and deliver results supports both short-term and long-term growth.
* Accountable, Courageous, and Tenacious: You hold yourself and others to high standards of integrity, make bold decisions, and persist through obstacles-all while cultivating a positive and productive environment.
Our ideal COO is a cohesive, team-oriented, "boots on the ground" leader who is open to challenges in a fast-paced customer environment. In this role, your non-abrasive, easy-going personality allows you to be a phenomenal listener. Your timely decisiveness, paired with strong follow-through in franchise growth methodologies translates into sustained success.
Responsibilities
The responsibilities of the COO role include, but are not limited to:
Operational Excellence & Efficiency
* Develop and implement standardized processes, procedures, and documentation across all locations.
* Create and maintain comprehensive playbooks to guide operations, training, and service delivery.
* Identify and implement improvements to streamline operations, reduce costs, and optimize workflows across departments.
Financial Management & Strategic Oversight
* Oversee Profit and Loss statements for all locations, ensuring financial health and alignment with company goals.
* Navigate growth challenges, ensuring strategic alignment across all locations and maintaining consistency in business operations and culture.
Team & Culture Leadership
* Lead and promote company culture, driving positive change and fostering an environment that supports growth and aligns with business values.
* Cultivate a positive work environment that enhances employee retention and strengthens team cohesion.
* Promote exceptional customer service and patient experiences, safeguard alignment with company values.
* Own and drive key projects, managing scope, budget, and resources from conception to successful implementation across all locations.
* Build, hire, and train high-performing teams, assure consistency in service delivery and alignment with the company's mission.
This is an in-person position based in Shelby Charter Township, MI or Charlotte, NC. Occasional travel is required for both sites including a third site of SC.
QUALIFICATIONS
Required
* Strong operations background in process optimization and driving organizational efficiency
* Proven record of overseeing multi-site/multi-state business expansions (e.g., $35M - $100M in revenue growth)
* Experience within new office startups and national profit growth Strong background in repeatable service industries (e.g., salons, beauty, physical therapy, hair & nail, or clinics)
Preferred
* Background in a franchised company, replicating and optimizing business processes across locations
* 5+ years as a COO or senior leader in a dental office or clinic
* Experience within a DSO/MSO, optimizing scheduling and improving same-day turnarounds
* MBA
* Six Sigma/Lean/Kaizen certifications are a plus
Desired
* Proven experience in scaling businesses from small to large-scale operations, with a history of growing $100M - $500M in revenue
* Experience or familiarity with the Entrepreneurial Operating System (EOS)
THE COMPANY - ALLURE MEDICAL
At Allure Medical we are thought leaders in the field of health and wellness. We offer only the best and most advanced options for your health and beauty. Allure is an evidence-based practice. Every service we offer has been researched and proven. We have multiple locations with convenient scheduling and easy entry points. Our team offers same-day appointments and virtual telehealth visits.
WHY WORK WITH US?
At Allure Medical, we offer the opportunity to make a meaningful impact by joining a team dedicated to helping people look and feel better with less risk. We're at the forefront of cutting-edge science-driven technology solutions within health and wellness, offering you a chance to be part of groundbreaking work. We believe in fostering both personal and professional growth, providing opportunities for you to take on new challenges, lead projects, and directly see the impact of your contributions.
We prioritize work-life balance, offering flexibility and understanding to help you maintain a healthy equilibrium between your career and personal life. Our collaborative culture is built on trust, where we work as a team, not in silos, creating a supportive and inclusive environment where everyone's voice is valued. The team we've built is full of happy, motivated individuals who genuinely care about our clients and each other, which makes for an inspiring work environment. At Allure, you'll have the autonomy to drive your own initiatives, take ownership of your work, and grow both professionally and as a business leader. We are a forward-thinking company that strives for progress, offering job security and opportunities for long-term success.
Core Values:
What Makes Allure Medical GREAT?
G. We employ only team members who exhibit GREAT WORK ETHIC!
R. We make the commitment to be a caring company that treats our team members, patients, and vendors with RESPECT and kindness.
E. We are a team determined to meet or exceed our patients' expectations by delivering EXCEPTIONAL SERVICE using the finest staff, the latest technology and most advanced treatment modes.
A. We embrace a positive and open attitude towards new ideas and concepts. We are flexible and ADAPTIVE to change. We promote a culture of continuous learning and growing for our team members, both personally and professionally.
T. We are a TRUSTWORTHY company that holds ourselves accountable for our actions and our behaviors. We understand that trust is key, so that our coworkers and customers know we will uphold our values and follow through on our commitments.
Salary: $180k - $220k base + bonus of up to 20% of salary
Benefits: Short Term Disability, Medical, Vision, Dental & Life, 401K, PTO, Paid Holidays, Free Healthy meals for employees on site, Administration Bonus
Are you captivated by what you see? Once you're here, you'll never take your eyes off us again! Join Allure Medical and experience the "allure" of working with a team that's as passionate as you are! Apply today!
JOB CODE: Allure Medical
Vice President, General Manager - Development Program
Chief Executive Officer job 22 miles from Dearborn Heights
Vice President, General Manager - Development Program (NYC)
is All About
The Vice President, General Manager - Development Program prepares the Assistant General Manager of Merchandising via a series of critical touchpoints and milestones that provide insight into SFA culture, people, client experience and business ownership. The incumbent must remain 100% mobile during their tenure in the development program. This requirement is defined as having availability to relocate to any one of SFA's stores for additional assignments as an Assistant General Manager of Merchandising, and/or future promotion to Vice President, General Manager.
The Assistant General Manager of Merchandising will participate in a six to eight month development program, providing a comprehensive understanding of SFA's leadership toolkit. The program culminates in an annual summit to include presentations to and from our Executive Leadership Team.
Under the direction of a Flagship Vice President / General Manager, the Assistant General Manager of Merchandising is responsible for increasing sales by focusing on driving the selling and clienteling process through developing and managing effective selling teams, creating a service and selling culture that delivers results and ensuring the alignment of the merchandise to local needs and opportunities.
The Assistant General Manager of Merchandising is responsible for developing a high performance selling organization; ensuring that all selling associates have clear selling strategies as well as broad product knowledge, and effectively coaching selling managers and associates to achieve selling goals, while ensuring that the service experience as delivered by the store team consistently exceeds customer expectations.
The Assistant General Manager of Merchandising understands that the success of the organization is tied to the quality and performance of the team, and is responsible for developing, motivating and retaining talent in order to drive sales results and maximize store volume.
You Must Have:
100% open availability to relocate within the United States
Minimum 5+ years of luxury retail management experience
Experience leading fast-paced, high retail sales volume environments
Experience developing and leading clienteling culture (i.e. VIC loyalty programs, client events and experiences, store marketing initiatives, brand ambassadorship, etc.)
Executive leadership presence with the ability to present/report business trends/financials
Experience developing and promoting People Leaders
Flexible in scheduling as the business needs including evenings, weekends and holiday schedules
Who You Also Are:
Clearly shares the work to be done and the expected outcome. Easily creates working relationships to enhance self and team.
Seeks and expands on original ideas, enhances others' ideas and contributes their own ideas. Place the team's success above their own
Establishes positive interpersonal relationships
Champions innovation and creativity by encouraging, recognizing, and rewarding those who take initiative, develop new ideas, or improve work methods
As The Assistant General Manager, Merchandising, You Will:
I. BUSINESS OWNERSHIP
Drive the Saks Fifth Avenue clienteling culture through coaching and mentoring of the Client Development team
Directly oversees all Client Development Managers except within the Fifth Avenue Club (Personal Shopping)
In partnership with the VP/GM, act as the Chief Merchant for the store to ensure the alignment of merchandise to local needs and opportunities
Execute the VP/GM's strategic vision for his/her store
Drive towards the achievement of maximum sales and growth in line with company vision and values in partnership with other functional leads for all sales departments
Analyze and develop understanding of internal / external customer behavior, trends, and preferences, adjusting processes and standards accordingly (e.g. focus programs)
Facilitate cross-functional communication across store departments to optimize collaborative efforts
Fulfill store senior leadership responsibilities, including attending daily, weekly, and monthly meetings
Actively participate in, and in the absence of the VP / GM, lead Store Senior Leadership team meetings
Partner with Merchant and Planning Organization Leaders to determine appropriate strategies and action plans for the store to yield positive results
II. PEOPLE
Serve as coach to the Management team to enhance the effectiveness of their leadership style and increase the engagement of their teams.
Be responsible for developing top talent Client Development Managers to promotability.
Collaborate with the Centralized Recruiting team, as appropriate, ensure jobs are filled in order to drive business.
Oversee people, product and placement, and sales promotion.
Oversee Client Development team performance and objectives.
Recognizes outstanding Associate performance, addresses opportunities for improvement, and quickly resolves issues.
Tailor leadership style to appropriately set expectations and coach for growth for different levels of direct reports.
Set goals for Associates in alignment with department objectives and supports in Associates in achieving them.
Develop, motivate, and train the management team in all aspects of the store.
Provide consistent and frequent communication so all team members are aware of the store vision, goals, and expectations.
III. CLIENT EXPERIENCE
Champion SFA culture and values, and manages the team to create a friendly, upbeat atmosphere where customer service is consistent with SFA standards.
Partner with Client Development, Brand Ambassador, Merchants, Vendors and Regional teams to fulfill strategic efforts.
Oversee the floor to monitor and ensure coverage and presence.
Build a Customer Service-driven team, overseeing Customer Service efforts and escalations.
Partner with functional leads for execution of in-store selling events.
Seek to help others by identifying and meeting the needs of the team, customers, partners, and communities.
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
Salary and Other Compensation:
The salary for this position is between $115K - $125K,
annually
. Factors which may affect starting pay within this range may include geography/market, skills, experience and other qualifications of the successful candidate. This position is also eligible for bonus compensation awards.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest in Saks Fifth Avenue. We look forward to reviewing your application.
Saks Fifth Avenue provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks Fifth Avenue complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks Fifth Avenue welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
VP Of Operation
Chief Executive Officer job 28 miles from Dearborn Heights
Establishes, implements, and communicates the strategic direction of the organization's operations division.
Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
Collaborates with other divisions and departments to carry out the organization's goals and objectives.
Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision.
Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects.
Establishes and administers the department's budget.
Presents periodic performance reports and metrics to the chief executive officer and other leadership.
Maintains knowledge of emerging technologies and trends in operations management.
Identifies training needs and ensures proper training is developed and provided.
Performs other related duties as assigned.
Deputy Director of Recipient Rights
Chief Executive Officer job 11 miles from Dearborn Heights
Under the general supervision of the Director of Recipient Rights, the Deputy Director of Recipient Rights is responsible for the investigative process to correct violations of recipient rights. A Deputy Director of Recipient Rights develops plans, policies and procedures; creates written reports; data management; assists in the development and monitoring of the budget; supervises subordinate staff; planning, coordinating and providing technical assistance to contract organizations in carrying out program objectives.
PRINCIPAL DUTIES AND RESPONSIBILIES:
The Deputy Director shall complete all executive notifications and when absent shall designate a manager to complete
The Deputy Director shall monitor the PTO/Overtime usage of all staff
The Deputy Director shall supervise and train managers, and Supervisors
The Deputy Director shall supervise the Data Analyst staff
The Deputy Director shall serve as the liaison with MDHHS
The Deputy Director shall monitor internal and external emails and response promptly
The Deputy Director shall be responsible for the scheduling of all the Behavioral Treatment Plan Review Committee and shall attend when staff are absent
In the absence of the Deputy Director, it shall be assigned to a Manager, and a schedule shall be forwarded to the director for approval
The Deputy Director shall review the ORR staff's request for training and forward it to the Administrative Assistant and the director for final approval
The Deputy Director supervises the clerical staff
The Deputy Director shall order Recipient Rights booklets when needed
The Deputy Director supervises the Managers and shall complete their performance evaluations and submit the completed form to the Director for a final review
The Deputy Director shall complete the annual BTPRC training
The Deputy Director shall complete the Human Resources report for substantiated complaints
The Deputy Director shall complete the credentialing report
The Deputy Director shall complete the New Hire Recipient report for Human Resources
The Deputy Director will attend the Tuesday operations meeting and prepare the Operations report
In addition to answering emails and attending meetings at the request of the Director
The Deputy Director shall process all disciplinary requests from the managers
To avoid staff shortages before and after a holiday the Deputy Director shall review the ORR staff PTO list and ensure staff are utilizing their PTO
The Deputy Director shall also request all the medical consultations and provide training to the ORR staff
Prepare the written notifications to the Investigators regarding the late assignments and cases
Revise DWIHN-ORR polices when requested
And any other duties assigned by the Director
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)
Knowledge of Recipient Rights rules and procedures.
Knowledge of DWIHN policies, procedures and practices.
Knowledge of the DWIHN provider network and community resources.
Knowledge of the Michigan Mental Health Code.
Knowledge of MDHHS policies, rules, regulations and procedures.
Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN.
Knowledge of and ability to comply with HIPAA security standards to ensure the privacy of people served.
Knowledge of behavioral health and mental health principles and practices.
Knowledge of Peer Support principles and practices.
Knowledge of Suicide Prevention, Resilience and Crisis Intervention.
Assessment skills.
Evaluation skills.
Organizational skills.
Communication skills.
Active Listening skills.
Computer skills (Word, Excel, Access, Power Point, Outlook, Teams).
Teamwork Skills.
Ability to communicate orally.
Ability to communicate in writing.
Ability to work effectively with others.
Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
REQUIRED EDUCATION:
A Bachelor's Degree from a recognized college or university in a Human Service, Social Service, Public Health, Public Administration, Healthcare Administration, Health Management, Business Administration, Conflict Resolution, Criminal Justice or a related field.
REQUIRED EXPERIENCE:
Three years of Supervisory experience
Three years of completing Performance Evaluations
(3) years of full-time paid post degree experience in the investigation and advocacy of mental health, human or social service problems and complaints relating to: recipient rights violations; recipient service site inspections; death report reviews; Mental Health Code compliance violations; or similar investigations .
REQUIRED LICENSE(S).
Certification in Basic Skills 1&2 and Building Blocks training required by the Michigan Department of Health and Human Services.
A valid State of Michigan Driver's License with a safe and acceptable driving record
NOTE: Employees are required to have an operable vehicle available during work hours.
WORKING CONDITIONS :
Work is performed in an office setting, yet, requires the employee to drive to different sites throughout Wayne County and the State of Michigan.
This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
VP of Operations
Chief Executive Officer job 11 miles from Dearborn Heights
Salary: $140,000 - $160,000 + Bonus Opportunity + Benefits Benefits: Medical, Dental, Vision, 401k w/ Match, Tuition Reimbursement, Company Vehicle, Cell Phone Reimbursement, PTO Job Type: Full Time Travel: Up to 50% (local and national)
Typical Hours: Mon - Fri, 8:00 am - 5:00 pm
Start Date: ASAP
Sponsorship not available
VP of Operations Description
Our client in the energy efficiency sector is seeking an experienced and dedicated VP of Operations to join their team in Detroit, MI. In this role, you will lead a team of high-performing professionals and oversee the governance of programs delivering high-impact services to utility customers, many residing in rural or income-qualified communities. While the position is based onsite at headquarters in Detroit, it requires up to 50% travel to oversee site operations, support new business development in other regions, and maintain strong client relationships. Early responsibilities include managing operations at a call center and supporting expansion efforts alongside executive leadership. You will work closely with the President and Sales/Strategy team to drive strategic growth initiatives and new business development. You'll also be responsible for coaching and mentoring 10-15 senior operations staff, including Directors and Program Managers, fostering a culture of accountability and high performance. The ideal candidate is a strong communicator with proven leadership experience in managing senior teams and driving process improvements. If you are motivated by purpose-driven work and excel at operational leadership, this role offers an exciting opportunity to make a meaningful impact.
VP of Operations Responsibilities
• Lead operational programs to meet company and client goals
• Ensure efficiency and performance while driving continuous growth
• Oversee governance of program performance
• Proactively manage risks and opportunities to meet or exceed KPIs and budget targets
• Coach, mentor, and develop senior operations staff
• Support strategic growth initiatives and new business development efforts
• Oversee the operational execution of contracts, proposals (RFPs), reporting, and compliance with internal and external standards
• Recommend new technologies and process improvements to enhance operational productivity and service delivery
• Manage and monitor complex budgets
• Ensure operational activities align with financial goals and cost efficiencies
• Develop and implement strategies to drive continuous improvement in processes
• Travel up to 50% to oversee sites and support client growth
VP of Operations Qualifications
• Bachelor's Degree required
• 10+ years of experience in operations management required
• Proven experience leading and developing senior-level teams required
• Proficiency in Microsoft Office and Excel required
VP Operations
Chief Executive Officer job 14 miles from Dearborn Heights
Job Details Michigan - Southfield, MI Full Time 4 Year Degree Road WarriorDescription
Join Our Dynamic Team as Division Vice President of Operations!
About Us: Endodontic Practice Partners (EPP) is a nationwide partnership of private endodontic practices focused on patient care, clinical quality, and nationwide growth. We empower our practices to maintain their individuality while achieving their goals by providing expert business resources and support. Endodontic Practice Partners is built on integrity, quality, compassion, and putting the patient first.
Division VP of Operations Position Summary: We are seeking an independent, visionary, and self-driven Division Vice President of Operations to join our team. This role is a key partner to C-suite leaders, operators, and the People leadership team. You will consult and work closely with key stakeholders to ensure talent capabilities drive and support business objectives. You will also set, enforce, and evaluate legally compliant human resources policies, procedures, and best practices.
This position will oversee our practice operations throughout Massachusetts, Tennessee, Georgia, Florida, Michigan, & Mississippi. Frequent travel throughout these states is required.
VP of Operations Key Responsibilities:
Build trust-based relationships with team members from front-line staff to executive leadership.
Develop business cases and promote the organization's service opportunities.
Partner with Regional Directors of Operations (RDOs) to solve business problems and execute talent initiatives.
Lead field teams to achieve business goals, revenue targets, and profitability by analyzing financial trends.
Oversee day-to-day operations and hold area teams accountable for achieving operational goals.
Assist with the development of annual budgets, SOPs, and strategic business goals.
Ensure compliance with State, Federal, OSHA, and HIPAA regulations.
Maintain regular communication with doctor owners and address operational concerns promptly.
Support the Integration Team with newly acquired practices and collaborate with Support Center departments.
VP of Operations Supervisory Responsibilities:
Manage assigned RDOs and ensure overall performance of field personnel.
Resolve performance issues, provide feedback, and take corrective action as needed.
Hire, train, and coach RDOs.
Perform annual employee reviews.
VP of Operations Required Skills / Abilities:
Five or more years of experience managing mid-level managers in a dental, medical, or other healthcare service organization (DSO, MSO, etc.) overseeing multiple sites.
Ability to travel 60-70%.
Strong business acumen and decisive decision-making skills.
Solid understanding of financial reports, including P&Ls and KPIs.
Strong listening skills and ability to implement processes collaboratively.
Highly organized, self-motivated, and detail-oriented.
Must reside within an assigned region: Detroit, MI; Atlanta, GA; Boston, MA; or Nashville, TN
Education and Experience:
Bachelor's degree required; MBA or advanced degree preferred.
At least 5 years of management and leadership experience leading dental, medical, or other healthcare service organization teams of more than 50 people.
At least 5 years in a dental, medical, or other healthcare operational executive role.
Physical Requirements:
Position involves everyday risks or discomforts that require normal safety precautions.
May require long periods of sitting.
Traits We Value:
Independent: Ability to work autonomously and make decisions confidently.
Visionary: Strategic thinker with a clear vision for the future.
Self-Driven: Motivated to achieve goals and drive results.
Prioritization: Skilled in managing multiple tasks and prioritizing effectively.
Decision Maker: Confident in making informed decisions.
Analytical: Strong analytical skills to assess and improve performance.
Persuasive: Ability to influence and drive others towards common goals.
Upbeat: Positive attitude and enthusiasm for the role.
Energetic: Thrives in a dynamic and rapidly evolving environment.
Enjoys Challenge: Performs well under pressure and demanding situations.
Drives Others: Inspires and motivates team members.
Follow Through: Ensures completion of important tasks.
Strategically Turns on Detail: Balances big-picture thinking with attention to detail.
Why Join EPP? We believe in fostering a culture where innovation, collaboration, and integrity thrive. As a Division Vice President of Operations, you will have the opportunity to make a tangible impact on practice performance, mentor talented professionals, and lead innovative initiatives that shape the future of dental healthcare.
What We Offer:
Medical insurance
Dental/Vision benefits
401k with matching
Life insurance
Paid time off
Holiday pay
Employee assistance program
Employee discount program
Disability insurance
Health savings account
Flexible spending account
If you are passionate about making a difference and possess the traits we value, we invite you to apply and join our team!
*** After submitting your resume, kindly complete a survey that our company uses to so we can see how it may apply to your work related needs as well as our company requirements.
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This step must be completed for consideration.
Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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VP of Operations
Chief Executive Officer job 24 miles from Dearborn Heights
JOB PURPOSE
The VP of Operations holds responsibility for strategic supply chain planning, ensuring an efficient and cost-effective process for demand forecasting, procurement, production, and global distribution. Success in this role requires strong leadership, excellent communication skills, and a deep understanding of the global market dynamics, especially given the complexities of sourcing from China and serving a worldwide customer base.
ESSENTIAL FUNCTIONS AND OTHER DUTIES
Demand Planning & Forecasting
Demand Forecasting: The VP of Operations oversees the development of accurate demand forecasts based on historical sales data, market trends, customer insights, and seasonal variations. These forecasts help guide procurement, production, and inventory management.
Collaboration with Sales & Marketing: The VP of Operations works closely with the sales and marketing teams to align demand forecasts with marketing campaigns, product launches, and promotional efforts. This collaboration ensures that the supply chain can support the expected demand.
Advanced Analytics and Tools: Utilizes data analytics, forecasting tools, and artificial intelligence (AI) to improve the accuracy of demand predictions and adjust plans in real time.
Risk Management in Forecasting: Develops strategies to account for volatility in demand, such as promotions, new product releases, or shifts in customer preferences. The VP of Operations needs to mitigate the risk of overstocking or stockouts.
Global Market Insights: Understands demand variations in different global regions, accounting for local factors like economic conditions, regional trends, and regulatory changes.
Procurement & Supplier Management
Supplier Relations: The VP of Operations manages the company's relationships with suppliers in China, including manufacturers, component suppliers, and third-party production facilities. This includes negotiating pricing, contracts, delivery terms, and quality standards.
Sourcing Strategy: Ensures a strategic sourcing plan that optimizes procurement costs while maintaining high-quality standards and timely deliveries. The VP of Operations must manage multiple suppliers and, where possible, develop alternatives to mitigate risks associated with dependency on single suppliers.
Inventory Management: Establishes clear guidelines for inventory levels across multiple stages of the supply chain. This includes managing safety stock, reorder points, and reorder quantities to prevent production disruptions or customer delays.
Global Sourcing Compliance: Ensures that the procurement process complies with international trade regulations, including tariffs, import/export restrictions, and sustainability criteria.
Vendor Risk Management: Identifies and mitigates potential risks in the supply chain, such as price fluctuations, geopolitical risks, or production delays. Works with suppliers to ensure contingency plans are in place.
Production & Manufacturing Oversight
Manufacturing Control: The VP of Operations works with the manufacturing plants in China to ensure that production schedules align with demand forecasts and that quality standards are met. This includes overseeing quality control processes, testing, and production timelines.
Lean Manufacturing: Implements lean manufacturing principles to improve efficiency, reduce waste, and optimize production schedules. The VP of Operations ensures that production processes are as cost-effective as possible.
Capacity Management: Monitors the production capacity and adjusts based on demand fluctuations. The VP of Operations is responsible for ensuring the factory can scale production up or down based on market needs, without compromising quality.
Product Customization and Packaging: Coordinates with suppliers and manufacturers to ensure that the products are customized and packaged as per market-specific needs (e.g., regional voltage, packaging for specific countries, language, and regulatory compliance).
Distribution & Logistics Management
Global Distribution Network: The VP of Operations designs and oversees an efficient global distribution network to ensure products are delivered to over 60 countries in a cost-effective and timely manner. This includes establishing distribution centers and third-party logistics (3PL) partners worldwide.
Warehousing: Ensures that inventory is managed and stored across distribution hubs in a way that minimizes lead times and maximizes customer satisfaction. The VP of Operations oversees the warehouse management system (WMS) and ensures that warehouse operations are optimized.
Transportation Management: Oversees the global transportation strategy, including freight forwarding, shipping, and customs clearance. The VP of Operations ensures that the most efficient and cost-effective transportation methods (air, sea, road) are chosen based on the product's size, weight, and destination.
Inventory Allocation: Based on demand forecasts and regional sales trends, The VP of Operations decides how much inventory to allocate to different regions or distribution centers. This ensures that products are always available to meet demand without overstock.
Last-Mile Delivery: Oversees the last-mile delivery strategy for both direct-to-consumer (D2C) and distributor channels. This includes managing partnerships with local delivery services or integrating with e-commerce platforms.
Customs and Compliance: Ensures that the logistics and distribution process comply with customs regulations and international trade laws. This includes coordinating with customs brokers, handling tariff payments, and ensuring that products meet each country's safety and quality standards.
End-to-End Supply Chain Visibility & Control
Supply Chain Monitoring: The VP of Operations oversees a comprehensive supply chain visibility system that provides real-time tracking and monitoring of goods from the factory floor in China to end customers in global markets. This includes using ERP systems or supply chain management software.
Risk Management & Contingency Plans: Ensures that the supply chain has built-in contingency plans for disruptions (e.g., factory delays, shipping issues, geopolitical tensions). The VP of Operations is responsible for responding to such disruptions quickly and maintaining operational continuity.
Cost Optimization: Focuses on controlling supply chain costs by improving efficiencies in procurement, production, inventory management, and logistics. The VP of Operations continually analyzes cost-to-serve across markets and works to reduce costs where possible without sacrificing quality or speed.
Performance Metrics: Sets up KPIs (e.g., on-time delivery, inventory turnover, order accuracy) to measure and improve supply chain performance. The VP of Operations ensures that metrics are tracked across the entire supply chain and that corrective actions are taken when necessary.
Technology Integration: Implements digital technologies (e.g., blockchain, IoT, automation) to enhance visibility and traceability across the supply chain. This includes using tools to track goods, forecast demand, and predict supply chain disruptions before they happen.
Collaboration and Communication Across Functions
Cross-Department Coordination: The VP of Operations collaborates with various departments, such as sales, marketing, finance, IT, and customer service, to align the supply chain strategy with broader company goals.
Product Launches: Ensures that products are delivered to markets on time for new product launches, coordinating the supply chain to support marketing efforts.
Customer Satisfaction: The VP of Operations ensures that the supply chain is designed to deliver products to end customers on time, in good condition, and with accurate order fulfillment. This is crucial in maintaining customer satisfaction and retaining loyalty.
Compliance, Risk Management, and Sustainability
Regulatory Compliance: Ensure that the company adheres to global regulations related to product safety, environmental standards, and manufacturing practices.
Sustainability Initiatives: Leads efforts to make the supply chain more sustainable by reducing carbon footprints, optimizing packaging, and sourcing materials responsibly. Works with suppliers to ensure they meet the company's environmental and ethical standards.
Risk Management: Identify and manage operational risks related to supply chain disruptions, geopolitical factors, and regulatory changes.
Compliance with Global Regulations: Ensures the company complies with local laws and international trade regulations in each of the 60+ markets. This includes navigating different tax structures, environmental laws, and product safety standards across regions.
Key Performance Indicators (KPIs) for the VP OF OPERATIONS:
On-Time Delivery (OTD): Measure of the percentage of orders delivered on time across all markets.
Inventory Turnover Rate: Tracks how often inventory is sold and replaced over a given period.
Cost of Goods Sold (COGS): The total cost incurred to produce and distribute products.
Order Accuracy: Percentage of orders correctly fulfilled without errors.
Lead Time: Time from product order to delivery.
Supply Chain Cost as a Percentage of Revenue: A measure of how efficiently the supply chain operates relative to the company's total revenue.
Chief Operating Officer
Chief Executive Officer job 11 miles from Dearborn Heights
Reports directly to the CEO to provide leadership in executing the Central City Health's vision and strategy to position the organization for current and ongoing success. Collaborates with other Senior Leaders to ensure CCH meets established financial and strategic goals and maintains its inclusive workplace values and culture.
Provides direct supervision and leadership to various Leaders, with oversight of operations in all areas to ensure effective and efficient performance and productivity, including strategic management of compliance, standards of care, facilities, staff, systems, processes, procedures, policies, and internal communications. Works with entire senior leadership team to manage and leverage funder relationships, external stakeholder support and opportunities for growth for existing and future programs and contracts. Participates in representing the agency in community, public relations, fundraising, policy, and advocacy efforts.
* Master's degree in business, operations or related field required
* Minimum eight (8) years of recent experience managing programs, financial, operational and strategic oversight.
* Experience leading within a non-profit, public agency and/or social services environment
* Knowledge of the Michigan Mental Health Code and MDHHS Medicaid requirements strongly preferred
* Current Michigan Driver's License required with demonstrated ability to adhere to State of Michigan driving laws, evidenced by maintaining an insurable driving record in accordance with CCIH commercial auto insurance carrier required.
Please email your resume to **************************.
Managing Director - Local Government and NFP
Chief Executive Officer job 24 miles from Dearborn Heights
JOB SUMMARYAs an Audit Managing Director, you will hold a pivotal leadership role responsible for driving the strategic direction of our audit practice. Your extensive experience in audit and assurance, combined with exceptional leadership skills, will shape the firm's commitment to delivering exceptional client service, maintaining the highest standards of quality, and fostering the growth of our audit professionals.
Practice Leadership
Provide visionary leadership for the governmental audit practice, setting long-term goals, strategies, and objectives to position the firm as a leader in audit and assurance services
Collaborate with other Managing Directors to shape the firm's overall strategic direction and growth initiatives
Client Relationship Management
Cultivate and maintain high-level client relationships, acting as a trusted advisor to clients in strategic audit and business matters
Offer expert insights and recommendations to clients for optimizing financial processes, controls, and reporting
Technical Excellence and Industry Influence
Maintain an in-depth understanding of evolving accounting standards, regulatory changes, and industry trends, and apply this knowledge to audit engagements
Represent the firm at industry events, seminars, and conferences, contributing to its thought leadership and industry influence
Team Development and Mentorship
Foster a culture of excellence, innovation, and continuous learning within the audit practice
Provide strategic mentorship and coaching to audit managing directors, managers, seniors, and staff members to cultivate leadership and technical skills
Quality Control and Assurance
Oversee the quality and integrity of audit documentation, reports, and conclusions, ensuring strict adherence to the highest professional standards
Develop and implement advanced methodologies to elevate the quality and effectiveness of audit engagements
Business Development and Growth
Identify and pursue strategic opportunities for expanding the firm's client base, market presence, and service offerings
Lead business development efforts, including client proposals, presentations, and networking activities
Risk Management and Compliance
Assess and manage risks associated with audit engagements, providing expert insights to mitigate potential concerns
Ensure rigorous compliance with regulatory standards, ethical guidelines, and firm policies
Thought Leadership and Innovation
Contribute to the advancement of the audit profession by publishing thought leadership articles, participating in industry panels, and driving innovation in audit methodologies
Supervisory responsibilities
Will supervise subordinate team members
Work environment
Work is conducted in a professional office environment with minimal distractions
Physical demands
Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time
Must be able to lift to 15 pounds at a time
Travel required
Travel may be frequent and unpredictable, depending on client's needs
Required education and experience
Bachelor's degree in accounting, finance, or a related field
10+ years of relevant experience
8+ years of relevant audit experience within a CPA firm, with progressive leadership responsibilities
Experience with government and local municipalities
Deep understanding of governmental accounting standards, regulations (GASB, Yellow Book, GAAP), and compliance requirements
CPA license is required
Responsible for completing the minimum CPE credit requirement
Specific positions may require additional industry or specialization certifications
Preferred education and experience
Advanced degree (Master's) or additional relevant certifications
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities, and activities may change at any time with or without notice.
WHO WE ARE
UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms.
WHAT WE OFFER
POSITIVE WORK ENVIRONMENT
Enjoy a collaborative and supportive work environment where teamwork is valued.
ATTRACTIVE COMPENSATION PACKAGES
Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual.
COMPREHENSIVE BENEFIT PACKAGE
Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
Executive Director
Chief Executive Officer job 14 miles from Dearborn Heights
Job Description
Executive Director
StoryPoint of Farmington Hill
Our mission is all about creating the absolute best experience, with every person, in every interaction, every minute of every day. Employees, residents, families, and visitors are all a part of that experience. The Executive Director is responsible for the overall experience while maintaining the financial health of the community.
The Executive Director will maintain an open-door policy to communicate with, listen to, and assist each person with compassion and patience. The multitude of interactions and our response to those interactions sets us apart from all other senior living providers and places us above the rest.
The Executive Director will lead by example, build relationships, and earn the trust and respect of others. Using strong leadership and communication skills, the Executive Director will create and nurture a culture that fosters
Safety
,
Belonging
,
Something to Look Forward to
and
Peace of Mind
for our residents and their families.
Required Experience for Executive Director
Bachelor’s degree in business, Health Care, Gerontology, or equivalent experience.
Fulfillment of any necessary state-specific certification for Licensed Assisted Living or equivalent and an understanding of federal and state laws related to the operations of a Senior Assisted Living Community.
Demonstrates passion for leading and developing people as well as promoting excellent service delivery to residents.
Exceptional hospitality skills with knowledge of and special sensitivity to the needs of aging adults and their families.
Dedication to helping others and making a difference in the lives of the people they encounter every day.
Exceptional ability to form meaningful relationships with residents, team members and families to increase satisfaction and grow census.
Ability to work effectively and diplomatically with a variety of publics, including employees, residents, families, ownership groups, community groups, government agencies, etc.
Ability to communicate clearly and concisely, both verbally and in writing.
Ability to work effectively as part of a team.
Strong proficiency with Microsoft Office applications.
Primary Responsibilities for Job Executive Director:
Drives culture within community. Responsible for reinforcing our Common Beliefs through communication and modeling expected servant leadership behaviors in all interactions with others.
Regularly creates meaningful connections with all residents within the community, ensuring our Residents have Safety, Belonging, Something to Look Forward to and Peace of Mind
Responsible for the overall financial health of the community
Leading other functional leaders in the community
Supports in hiring, training, performance management and separations, when necessary
Establishes, builds and maintains positive relationships with residents and families.
Supports the sales process to convert prospective residents into actual residents and builds strong relationship with sales partners
Responsible for the lease signings, Move-in-Momentum, including collaboration with various departments to ensure resident needs are met accordingly and assisting resident/families.
Conducts Resident Forums on a monthly basis to listen to and respond to resident concerns.
Leads daily stand-ups to review concerns and address issues related to the Community.
Supports for other functional leaders for meetings involving resident care
Partners with Functional Leaders to ensure that 85% of community concerns are solved at the community level.
Ensures ongoing compliance with all state and federal regulatory requirements.
Ensures adequate preparation for, and participate in, regulatory compliance survey.
Responsible for ensuring all safety protocols are completed in a timely manner
Ability to provide on-site emergency support at the Community, when necessary
Some travel may be required.
May be required to attend Real Estate Class and obtain licensure / 6 months to begin process.
May be required to provide support to other functions within the department to ensure staffing needs are met.
Performs other similar or related duties as assigned or necessary.
General Working Conditions:
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
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