Director of Workforce Management
Chief executive officer job in Tampa, FL
Job Title: Director of Workforce Management
Department: Operations
Reports to: Executive Director of State Operations
This position forecasts, reports and directs the scheduling of staff for retail and customer service center associates while ensuring compliance with labor laws and regulations across multiple states. Directs the design of metric score cards and determines best practices to maximize employee productivity and performance while driving to remain current with industry trends. Partners to develop policies that impact work force positively and works to ensure the communication and enforcement of these policies. Analyzes real time and historical labor metrics and identifies gaps in performance.
KEY DUTIES AND RESPONSIBILITIES:
Monitor and forecast labor costs and adjust staffing levels accordingly to deliver on the financial budget.
Develop and implement workforce management strategies that align with business objectives.
Manage scheduling and allocation of resources required for retail and customer service center operations.
Implement effective communication channels to ensure clear and timely communication between management and employees.
Develop and maintain employee engagement and retention programs to support a positive workplace culture.
Collaborate with other departments to develop and implement training programs to enhance employee skills.
Assist in selection and implementation of WFM system.
Stay current with industry trends and best practices to ensure competitiveness and innovation.
Develop and maintain staffing plans and schedules to ensure adequate coverage.
Monitor and analyze employee productivity and performance to identify areas for improvement.
Ensure compliance with labor laws and regulations.
Coordinate with other departments to optimize workflow and maximize productivity.
Develop and implement policies and procedures to improve efficiency.
SKILLS AND QUALIFICATIONS:
Strong analytical skills, detail oriented and solution focused.
Proficiency in Microsoft Excel, Word, Windows operating systems.
SAP, Success Factors, Power BI experience is preferred but not required.
Proven ability to forecast revenue trends, labor trends and transactions.
Experience implementing new software/applications for WFM.
Solutions-oriented, detail-oriented individual who understands how to effectively manage
multiple teams in different geographic locations.
Strong verbal, written, and presentations skills.
Able to work with minimal supervision.
Proven ability to meet deadlines with accuracy.
Proven ability to multi-task.
Demonstrated ability to quickly learn new systems and processes.
Bachelor's Degree required. (Equivalent work experience may be substituted for educational
requirements).
EXPERIENCE REQUIRED:
At least 5 years' scheduling experience and managing a Workforce Management team preferred.
5 plus years managing/leading a high functioning team.
Equal Opportunity Employer l Trulieve Supports a Drug Free Workplace
Director of Asset Management
Chief executive officer job in Tampa, FL
ZMR Capital is a rapidly expanding, privately held real estate investment firm specializing in value-add and core-plus multifamily communities across the United States. We combine rigorous analytics, hands-on operations, and a performance-driven culture to transform assets and deliver exceptional returns to our investors.
As our national portfolio continues to scale, we are seeking a seasoned, strategic, and execution-oriented Director of Asset Management to lead asset performance, drive value creation, and partner with internal teams on major initiatives.
The Role: Director of Asset Management
As Director of Asset Management, you will be responsible for overseeing a portfolio of multifamily assets and leading strategic initiatives that maximize NOI, enhance resident experience, and optimize long-term asset value. You'll collaborate directly with executive leadership, acquisitions, and property management teams, while serving as the key owner of financial performance, capital planning, and strategic execution.
This role is ideal for a highly analytical, entrepreneurial, and operationally savvy real estate professional with a proven track record in asset or portfolio management.
What You'll Do
• Lead the strategic business plan and execution for a portfolio of multifamily assets across multiple markets
• Oversee financial performance, budgeting, forecasting, and variance analysis
• Identify value-add opportunities, operational efficiencies, and revenue-driving initiatives
• Direct capital improvement planning, capex execution, and ROI tracking
• Partner with property management leadership to optimize leasing, expenses, renewals, and resident experience
• Support acquisition underwriting, takeover strategy, and integration of newly acquired assets
• Manage lender relationships, reporting, loan compliance, and financing activities
• Lead disposition strategy and execution, including valuation, broker selection, and transaction coordination
• Prepare and present portfolio performance updates to executive leadership and investors
• Support development and enhancement of internal reporting systems, dashboards, and analytics tools
What You Bring
• 5-8+ years of experience in multifamily real estate asset management, portfolio management, acquisitions, or related fields
• Strong financial modeling and analytical expertise, with a deep understanding of multifamily operations
• Proven success managing and optimizing performance across multiple assets or a large-scale portfolio
• In-depth knowledge of budgeting, capex planning, property operations, and market fundamentals
• Ability to lead initiatives, influence cross-functional partners, and drive outcomes
• Exceptional communication and presentation skills, including investor-facing experience
• Highly organized, proactive, and comfortable operating in a fast-paced, entrepreneurial environment
• Technical proficiency in Excel, financial models, and asset management systems
Education
• Bachelor's degree in Real Estate, Finance, Economics, Accounting, or a related field (MBA or Master's degree a plus)
Why Join ZMR Capital?
• Leadership-level responsibility within a rapidly growing multifamily platform
• Direct exposure to acquisitions, operations, and executive decision-making
• Ability to shape asset strategy, portfolio performance, and long-term value creation
• Entrepreneurial culture with opportunities to innovate and drive change
• Competitive compensation, growth trajectory, and meaningful impact from day one
#RealEstateJobs #AssetManagement #Multifamily #ZMRCapital #Hiring #RealEstateCareers
Branch President
Chief executive officer job in Clearwater, FL
Job Details Senior Mecon Tampa - Clearwater, FL Full Time ManagementBranch President A FirstCall Mechanical Company BRANCH PRESIDENT Location: Clearwater, FL
WHO IS FIRSTCALL MECHANICAL?
Mecon is a commercial and industrial HVAC services, installation, maintenance, and plumbing provider in the Florida area. Founded in 1974, Mecon partnered with FirstCall Mechanical in 2024.
FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.
FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.
BENEFITS OVERVIEW
FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:
Competitive Weekly Pay
Comprehensive Healthcare Coverage - Medical, Dental, Vision, Free Telehealth + More
Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
Generous Referral Bonus of $2,500 per referral
Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances
POSITION OVERVIEW
We are currently seeking an experienced Branch President to join our fast-growing Mecon Team. The ideal candidate is responsible for managing accounting and financial activities for assigned companies. The duties include producing financial statements, forecasting future results, and directing accounting and other administrative staff.
JOB RESPONSIBILITIES
Promote a company culture that engenders high performance, accountability and teamwork.
Actively support HVAC/R service management and technicians including technical trouble shooting where needed, quality improvements and technician coaching and development opportunities.
Lead the creation and preparation of annual business plan for the branch that includes objectives for revenue, profit, and ROI as well as action plans to achieve these objectives
Monitor and track performance of operations quality and financial performance metrics
Allocate resources and develop fact-based forecasts that support the branches deliverables, goals and objectives
P&L responsibility for the branch to include meeting financial objectives through pricing, cost control, customer retention and expense management
Identify issues, gather and analyze information to develop appropriate solutions both in support of technical and administratively proficiency
Ensure timely and effective communication and follow through across the organization with employees as well as customers
Collaborate with the safety team to ensure job site safety, following established programs and guidelines
Collaborate with Accounting to ensure accurate, timely and consistent invoicing, AP/AR, reporting
Coordinate with people managers and HR to ensure adequate staffing and resources to meet demand throughout the year, ensuring effective onboarding, employee relations and ongoing employee training and development.
ACCOUNTABILITIES
Achievement of established goals and objectives - safety, financial, cultural, brand reputation
Elite level of customer service, to ensure we continue to be the first call our customers make for their HVAC and mechanical services needs
ORGANIZATIONAL ALIGNMENT This position reports directly to the Group 1 President and collaborates cross functionally with other branch leaders and support team members on the fulfillment of position expectations. Qualifications
At least 7-10 years previous HVAC/R/mechanical service industry experience. Prefer previous hands-on HVAC mechanical services experience, specifically light commercial/industrial and refrigeration maintenance, repairs and replacements
At least 5 years of previous general manager operations and team leadership experience
Ability to do sales, negotiate contracts with clients, estimating, blueprints, and handle mechanical projects
Experience with national accounts and being able to travel throughout the state of Florida
Experience with hospitals, pharmaceutical, and other industrial
Able to be always on call, copied on any emergency call that comes in
Natural problem solver, solutions oriented, with demonstrated ability to “think outside the box”
Extremely organized and detail oriented
Financial and analytical skills, and forecasting abilities
Natural leader of people with a track record of leading and growing a team, resolving issues, developing talent and managing measures of accountability
Proficient with Microsoft Office, particularly with Excel
Track record of effective field safety performance in the construction industry
Demonstrated knowledge and understanding of the mechanical services business with a solid track record of business performance
BEHAVIORAL PROFILE
Natural people leader Customer and service oriented Approachable Strong communicator Insanely organized, detail oriented High accountability, results driven Creative problem solver, solutions oriented Collaborator, team builder Entrepreneurial spirit
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Market CEO
Chief executive officer job in Tampa, FL
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
Responsible for establishing strategic and collaborative strategies to develop and support a competitive position and overall growth in the market
Utilizes strategic thinking and external facing activities to enable growth of assigned hospitals
Facilitates business growth by developing and maintaining contacts with current and prospective customers, community leaders and organizations
Works closely with the hospitals management and clinical teams
Essential Functions
Directs the strategic planning and marketing for the designated hospitals, with input from hospital, Region and Division leadership
Provides operational/fiscal oversight, consults with and advises designated hospitals on a regular basis; evaluates leadership competence and makes changes, as necessary
Ensures that all policies established by the Governing Body of all designated hospitals are implemented appropriately
Directs the strategic planning and marketing for the designated hospital, with input from hospital, Region, Group and Division leadership
Prepares and submits an annual budget for the designated hospital, showing the expected revenue and expenditures as required by the board
In coordination with the hospital board, the medical staff, and other hospital personnel, responds to the community's needs for quality health care services by monitoring the adequacy of the hospital's medical activities
Oversees and provides direction to designated hospital leadership regarding hospital mission, quality performance, compliance, objectives, expected productivity, and efficiency
Works collaboratively with Human Resources and hospital leaders on employee relation issues and turnover
Conduct monthly operating reviews with designated hospitals. Presents monthly and quarterly consolidated operating report for assigned market
In collaboration with onsite hospital leadership ensures maintenance of physical properties in good and safe state of repair and operation
Oversees the business office functions of the designated hospitals to ensure that funds are collected and expended to the best possible advantage
Acts as an effective liaison between the hospital and the medical staff; meets with and communicates with hospital medical staff as needed; represents the hospital at external functions
Performs other duties that may be necessary or in the best interest of the hospitals individually and as a group
Knowledge/Skills/Abilities/Expectations
Basic computer skills with working knowledge of current software- Microsoft Office, word-processing and spreadsheet software
Able to demonstrate knowledge of JCAHO, local, state and federal laws and regulations
Knowledge of general budgeting, accounting and management skills
Knowledge of cost reporting, profit and loss and budget compliance
Ability to work well with management teams and employees in a multi-site environment
Must read, write and speak fluent English
Must have good and regular attendance
Approximate percent of time required to travel\: 60%
Performs other related duties as assigned
Education
Bachelor's degree in healthcare administration, business administration, finance, or clinical specialty
Master's degree in healthcare administration, business administration, or clinical specialty preferred
An equivalent combination of education, training, and experience may substitute for education requirements
Licenses/Certifications
None required
Experience
Five years' senior-level experience in healthcare administration/management, preferably in a hospital setting, with experience in facility operations management, human resources management and/or finance required
Prior sales/marketing/public relations experience strongly preferred
Completion of Executive Fellow program given priority consideration
Multi-site healthcare management experience preferred
Graduate level education and/or completion of Executive Fellow program may substitute on a year-to-year basis for the required experience
Auto-ApplyMarket President I, USPI - Various Locations Nationwide
Chief executive officer job in Tampa, FL
Company Background Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates ambulatory surgery centers and surgical hospitals. We also operate a national portfolio of acute care and specialty hospitals, other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit *******************
United Surgical Partners International is currently searching for Market Presidents for multiple markets in various geographies nationwide. The exact location can be flexible, but each Market President must reside within their market.
JOB SUMMARY
The Market President is responsible for the delivery of high-quality clinical care, exceptional patient satisfaction to our patients, development and implementation of my market's strategic plan, growth that exceeds industry averages, and achieving expected financial performance. The Market President is expected to mentor, develop and train Regional Vice President(s), Administrators and other key personnel to enhance their skills and ready them for success in future roles in the Company. The measurements for success of the Market President are: demonstrated improvement in quality and service indicators, growth in case volume, recruitment and retention of physicians, achieving budgeted EBITDA and Contribution to goals. This Market President position is for USPI's operations in various markets nationwide.
RESPONSIBILITIES AND EXPECTATIONS
QUALITY
* Must demonstrate an uncommon dedication to the delivery of the highest quality clinical care and patient satisfaction in keeping with USPI's Mission.
* Must be fully engaged and have a high competency with all aspects of USPI's EDGE.
* Actively utilize the USPI's EDGE reporting to establish quality goals and objectives within market
* Advocate for USPI's EDGE with partners and teams and hold market segments accountable
* Report quality measure performance data to health system partners
* React appropriately and in a timely manner to USPI's EDGE event reports
* 1st Response calls and follow-up
* Oversee and hold facilities accountable for maintaining or acquiring accreditation within USPI's recommended guidelines
* Utilize Patient Satisfaction surveys as a tool for ongoing improvement within market
GROWTH
* Participate in the development of the annual strategic plan for Market with health system partner(s) and in alignment with USPI's overall strategic direction; incorporate long term goals and vision
* Communicate and implement the strategic plan directly and through their leadership teams; identify milestones that will drive motivation and accountability
* Monitor and oversee the Growth and Sales Plans for each facility and for the Market, coordinating with RVP(s), Partnership Vice President, Physician Liaison(s), and USPI's Development team
* Assist USPI's development team with projects in the Market by supporting new center development or acquisition transition; add value through lessons learned and long-term market strategies that consider multiple perspectives
LEADERSHIP
* Inspire confidence in partners, team and management through effective communication and priority setting, attention to detail, and strategic alignment
* Have a strong, adaptable presence that enables effective relationships and aids in establishing credibility with both partners and team
* Maintain an appropriate focus on organizational development and succession planning as well as employee recognition; understand peoples' strengths and opportunities and use them to plan an effective organization
* Effectively get things done through others by setting clear expectations and holding people accountable; empower team to make decisions and create a climate where they want to do their best; understand the organization well enough to minimize obstacles
* Utilize Physician and Employee Satisfaction surveys as a tool for ongoing improvement within market; invite input and feedback from customers and team
OPERATIONS
* Attend facility level Board Meetings and Health System Meetings.
* Ensure that USPI's EDGETM is fully deployed within the Market, leading the effort to establish USPI's EDGETM as the cornerstone for operational and financial processes
* Ensure annual RVP Audits of internal controls occur at each facility within the Market where applicable
* Participate as lead executive on Monthly Operations Review calls, summarizing results to Group President
* Prioritize/coordinate all USPI resources as needed in order for the facilities to achieve goals/objectives
* Must have the functional and technical knowledge and skills related to financial statements, balance sheets and other operational reporting to make decisions and set priorities accordingly, and can learn on the fly
FINANCIAL PERFORMANCE
* Must have superior financial and analytical skills.
* Oversee the development of the annual Market budget; bring multiple aspects of the market and company strategy to the table for consideration
* Accountable for financial performance of the Market, with expectations that the Market budget is met or exceeded each year
* Report in writing and verbally, clearly and concisely to upper management and health system partners on key drivers and trends in performance
COMMUNICATION
* Facilitate communications between health system partners, physicians and USPI
* Communicate with all Partners consistently and effectively
* Attend, when appropriate, Partners' Advisory Board, Governing Board and Partnership Meetings
* Attend, when required, Governing Board meetings of individual facilities
* Host Market Operations meetings with management team
* Attend all USPI management meetings throughout the year
* Build strong relationships with physician and/or health care systems
REQUIRED SKILLS:
QUALIFICATIONS
* Applicant MUST HAVE HEALTHCARE IN THEIR BACKGROUND.
* Bachelor's Degree in one of the health professions, business administration, public administration or other suitable field. Master's degree preferred
* Minimum ten years of experience in a top administrative or management position in the ASC industry
* Excellent verbal and written communication skills.
* Ability to work well with healthcare partners, physicians, employees, patients and others
* Ability to write reports, business correspondence and procedural manuals
* Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
* Ability to work with mathematical concepts for the purpose of financial budgeting, reporting and analysis
* Candidate MUST reside within their market or be willing to relocate to the area
* In addition, they must be familiar with the market as well
CRITERIA FOR EVALUATION
* Annual Performance Management Plan ("PMP") Goals with quarterly review
* Financial Goals
* Development Goals
* Health System Partner feedback
* Physician feedback
* Employee feedback
TRAVEL
* Minimum 60 percent travel
* Selected candidates will be required to pass a Motor Vehicle Record check
#LI-CD1
Chief Executive Officer (Hospital)
Chief executive officer job in Sarasota, FL
Full-time Description
Exalt Health, an acute rehabilitation hospital, provides an intensive rehabilitation program, and admitted patients must be able to tolerate three hours of intense rehabilitation services per day. Focused on caring for patients with complex rehabilitative needs such as stroke, spinal cord injury, brain injury, head trauma, medically debilitated conditions, neurological disorders, cardio-pulmonary amputations, orthopedic injuries, and multiple major traumas.
Position Summary
The Chief Executive Officer (Hospital) is responsible for all day-to-day operations of the hospital. This position is accountable for planning, organizing, and directing the hospital to ensure quality patient care is provided and the financial integrity of the hospital is maintained. The CEO ensures compliance with applicable laws, regulations, policies, and procedures set forth by the Governing Board and Medical Staff and Center for Improvement in Healthcare Quality standards.
The CEO is responsible for creating an environment and culture that enables the hospital to fulfill its mission by meeting or exceeding its goals, conveying the hospital's mission to all staff, holding staff accountable for performance, motivating staff to improve performance, recognizing and rewarding performance, and being responsible for the operations behind the measurement, assessment, and improvement of hospital performance.
Essential Duties and Responsibilities
The essential functions include, but are not limited to, the following:
Develop and execute an annual strategic plan for the hospital and communicate with staff.
Develop and execute annual operating and capital budgets.
Maintains focus on the healthcare market to assess demand and advertise hospital services.
Analyzes market trends and utilizes the analysis to create and implement operational change.
Promotes, informs, and advertises the hospital and its services to the community, potential patients, referral sources, and others who are not currently choosing the hospital for services and care.
Build strong relationships with referring physicians and specialists, fostering a collaborative environment that attracts and retains top talent, while engaging with and building trust with patients and their families.
Identifies potential new referral sources and markets as applicable.
Actively participates in lobbying and grassroots efforts for local/national healthcare policy-making.
Monitors and manages day-to-day hospital operations.
Led the hospital in meeting financial performance objectives.
Manages and controls forecasted revenues and expenses for the upcoming budgeting period.
Complies with Sarbanes-Oxley Act 404 on financial reporting.
Manages, maintains, and assesses the effectiveness of the hospital's internal control structure for financial reporting.
Organizes, plans, and manages time effectively to complete assignments.
Meets position requirements and performs essential functions.
Completes mandatory training and courses required by the completion date.
Oversee human resources functions, fostering a positive work environment that attracts, retains, and develops a high-performing team.
Requirements
Knowledge, Skills, and Abilities
Education, Training, and Experience
Master's degree in business administration, Healthcare Administration, or related healthcare field preferred.
Bachelor's degree with equivalent work experience to a Master's degree, demonstrated by responsibilities such as, but not limited to, accountability for hospital operations, budget development, analysis, and oversight; marketing and volume growth/program development; FTE management; expense control; policy and procedure development and implementation; and process development to facilitate regulatory compliance.
Five years of management experience in healthcare, with a minimum of 2-3 years in a senior management position.
Experience leading the operations of a specialty/rehabilitation hospital experience a plus.
Public speaking and presentations to the Board of Directors are mandatory.
Skills and Abilities, Proficiency and Productivity Standards
Excellent attention to detail and accuracy.
Analytical and problem-solving abilities.
Ability to work under deadlines and handle multiple tasks.
Solid written and verbal communication skills.
The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.
Director of Strategic Workforce Planning
Chief executive officer job in Tampa, FL
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.
Relocation assistance is available for this position.
The Work Ahead
Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices.
Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios.
Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions.
Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives.
Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights.
Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds.
Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments.
Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement.
What you'll do:
Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization.
Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios.
Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions.
Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives.
Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights.
Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning.
Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning.
Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience
3+ years leading high-performing teams
Proven experience developing long-range (3+ years) workforce forecasts and strategic plans
Strong business acumen with the ability to anticipate future talent and skill needs
Advanced critical thinking, communication, and forecasting skills
What sets you apart:
Experience in insurance and/or banking sectors
Familiarity with call center and sales workforce dynamics
Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle)
Experience with design thinking and agile methodologies
Expertise in integrating human and AI resource planning
Compensation range: The salary range for this position is: $127,310.00 - $243,340.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
President of OSPORTS
Chief executive officer job in Tampa, FL
Job Details Senior Tampa Office - Tampa, FL Full Time 4 Year Degree Up to 25% Day ExecutiveOverview of Position:
OSPORTS is a leading sports architecture practice dedicated to creating innovative and iconic venues that inspire athletes and fans alike. We are a full-service sports architecture and planning practice. We provide services in sports, recreation, and entertainment facilities across the nation. Some of our current clients include MLS, USL & NPSL, Jacksonville Jaguars, University of South Florida, Eastern Michigan University, The Ohio State University and Live Nation. As President, you will play a pivotal role in shaping the future of sports architecture, driving growth, and ensuring our designs resonate with our clients' visions and the broader community.
Position Overview:
The OSPORTS President will provide strategic leadership, oversee operations, and drive the overall direction of the practice's brand and design philosophy. This role demands a dynamic and visionary leader who can foster creativity, promote collaboration, and maintain the highest standards of excellence in sports architecture. This position is also responsible for overall company resource sharing and cohesive business development strategies and programmatic initiatives across all Divisions. The President will be responsible for overall quality of proposal and technical work produced within the Division. They will also plan, monitor, and manage indirect costs within the Division and its impact on overall company overhead.
Key Responsibilities:
1. Strategic Leadership:
Develop and implement the company's strategic plan in alignment with the overall vision and mission.
Identify and pursue new business opportunities to expand the practice's portfolio and market presence.
Foster a culture of innovation, creativity, and excellence within the design team.
2. Brand Management:
Define and articulate the OSPORT brand identity, values, and positioning in the marketplace.
Ensure brand consistency across all communications, marketing materials, and design projects.
Monitor and analyze market trends to identify opportunities and threats, adjusting the brand strategy as needed.
3. Client Relationship Management:
Build and maintain strong relationships with clients, understanding their needs, and delivering exceptional service.
Collaborate with clients to translate their visions into innovative and functional design solutions.
Lead presentations and discussions with clients to showcase the firm's capabilities and portfolio.
4. Team Leadership and Development:
Inspire, motivate, and mentor the design team, fostering a collaborative and supportive work environment.
Promote professional growth and development through training, coaching, and performance evaluations.
Recruit and retain top talent to ensure the firm's continued success and competitiveness in the industry.
5. Financial Management:
Develop and manage the annual budget, ensuring profitability and sustainable growth.
Monitor financial performance, analyze variances, and implement corrective actions as necessary.
Negotiate contracts, fees, and terms with clients, suppliers, and partners to maximize profitability and value.
Additional Information:
Qualifications:
Bachelor's or Master's Degree in Architecture.
Minimum of 10 years of experience in sports architecture, with a proven track record of successful projects and client relationships.
Strong leadership skills with the ability to inspire and motivate a diverse team.
Excellent communication, negotiation, and presentation skills.
Strategic thinker with a forward-looking vision and entrepreneurial mindset.
Knowledge of design software, project management tools, and financial analysis.
Knowledge of industry trends, best practices, and emerging technologies in sports architecture.
Benefits:
Competitive salary and performance-based incentives.
Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Professional development opportunities and continuous learning programs.
Dynamic and collaborative work environment with a passionate and talented team.
How to Apply:
Interested candidates are invited to submit their resume, cover letter, and portfolio showcasing relevant experience and achievements to **************************. Please include "Brand President - Sports Architecture" in the subject line. You may also apply directly to this job posting via our careers page. Applicants may work via any of our office locations in Ohio, Michigan, Pennsylvania and Florida. Osborn will consider remote candidates/relocation assistance depending on experience/on a case-by-case basis.
Our firm is an equal opportunity employer and values diversity, inclusion, and belonging in our workplace.
Easy ApplyChief Investment Officer / Chief Operating Officer - Family Office
Chief executive officer job in Tampa, FL
Chief Investment Officer / Chief Operating Officer - Family Office | Total Package of $200k-$400k Based on Capabilities of Applicant
Are you the right resource to lead the strategic growth and vision of an already flourishing family office? Can your leadership and collaboration with a high-performing team continue to shape the future of a sophisticated, multi-entity business? This opportunity is designed for a dynamic individual who is equally as comfortable building and nurturing relationships with existing stakeholders and prospects, as they are analyzing and evaluating existing operations. You'll lead initiatives that balance proven strategies with new, innovative approaches, ensuring capital is deployed intelligently and returns are maximized. With a strong emphasis on real estate, as well as private credit and private equity, this position offers the chance to influence high-level decisions, as well as source & execute complex deals. It's a role for someone who understands the art of negotiation, the science of financial analysis, and the power of relationships. If you're ready to make an impact in an environment that values agility, integrity, and forward-thinking leadership, this is your moment. Join a team where ambition meets opportunity. Successful completion of background (including credit), drug, and reference checks required!
Responsibilities:
Drive overall strategic vision for the investment portfolio
Originate and structure new deals across real estate, private credit, and private equity
Underwrite and model investment opportunities with precision
Manage full deal lifecycle: due diligence, market research, legal review
Oversee asset management and financial performance of existing portfolio
Lead capital formation and investor relations initiatives
Prospect and maintain relationships with investors and strategic partners
Actively network and source new deal opportunities
Manage cash flow forecasts, budgeting, and investment allocations
Conduct annual business reviews and advise on buy/sell timelines
Collaborate on estate and succession planning with family members and advisors
Ensure compliance, ethical standards, and stakeholder alignment across all activities
Lead and develop a high-performing team, leveraging diverse backgrounds, perspectives and knowledge
Requirements:
Bachelor's degree in Accounting, Finance or related field; MBA preferred
7+ years of experience in private equity, real estate, banking, or similar sectors
Proven expertise in deal origination, underwriting, and asset management
Strong understanding of capital formation and investor relations
Exceptional negotiation and contract management skills
Ability to manage complex stakeholder relationships
Advanced financial modeling and analytical capabilities
Strategic thinker with a track record of driving growth
Comfortable operating in a fast-paced, dynamic environment
Outstanding interpersonal skills and professional presence
Existing industry relationships that can be leveraged for growth
High integrity and ethical approach to business
Why You'll Love Working Here:
You'll join a close-knit executive team that values collaboration, mutual respect, and open dialogue.
Culture is positive, professional, and built on trust-where great ideas are encouraged and innovation is rewarded.
Rare chance to influence the trajectory of a growing investment platform while enjoying the stability and flexibility of a family office environment.
VP of Operations
Chief executive officer job in Tampa, FL
Purpose of the Job: Provide leadership, management and mentoring necessary to ensure that the Service, and Production teams have the proper operational controls, administrative and reporting procedures, and talent in place to operate efficiently and support the growth of the Company. This role will manage daily operations, oversee procedures, and lead the field operations team while developing strategic plans based on revenue goals. Job Duties: • Provide day-to-day leadership and management for the following departments: Production and Service. • Ensure a strong culture of effective communication with Senior Management, within the install department, between departments, and with our customers at all times. • Responsible for the measurement and effectiveness of each area of oversight. • Create a success-oriented, accountable environment within areas of control. • Collaborate with CEO and COO to develop and implement growth strategies within areas of control. • Provide timely, accurate and complete reports to CEO and COO regarding progress of all operational areas. • Collaborate with Sales to ensure an effective operational strategy is in place to support the Company's sales plans. • Assess the operational infrastructure of systems, processes, and talent in area of oversight to ensure each is aligned for growth. • Develop and implement needed improvements and accountability measures. • Review SOPs for each department against current operations and processes and adjust as needed. • Establish assessment procedure to ensure quality of work is performed in the field and customer expectations are met. • Lead decisions on all escalated customer issues to ensure all are addressed in a timely manner. • Responsible for holding one or more state licensure where NAR operates • Provide operational support for Sales and Estimating departments • When requested, provide alternate design methods and review technical or difficult jobs prior to bid • Ensure a culture of safety on all projects for all operations team members • Responsible for fulfilling company goals • Complete detailed year-end evaluations for all Direct Reports. • Additional duties as assigned. Skills and Qualifications: • 15+ years commercial roofing experience managing projects • 10+ years of managerial experience coaching and mentoring staff • Bachelor's degree in management or applicable • Strong analytical and problem solving skills • Ability to review and understand project financials and estimates • Proficient in Microsoft Office products
APPLY
VP of Operations - Florida
Chief executive officer job in Tampa, FL
VP, Operations Are you a strategic thinker who is skilled at disciplined execution and scaling processes to set your team up for success during periods of rapid growth? Are you a servant leader who is passionate about creating a supportive and nurturing environment both for your team and for those your serve? Do you long to fill a role that is purposeful and fulfilling, where you and your team are excited about the impact you are making in the world? If this sounds like you, this may be the perfect fit!
[Note: This role is posted in multiple locations, but we are only hiring one individual]
The Role
We are looking for a VP of Operations to lead the operational strategy for a growing portfolio of Active Adult 55+ communities. Reporting to the President of Sparrow Living, this is an exciting opportunity to help us achieve our mission of building community for our community members and develop an amazing team of Regional Managers.
What You'll Do…
Motivate and inspire a growing team to achieve our mission of creating community, delivering high hospitality and creating a sense of belonging for our community members
Drive strategy and implement programs to achieve budgeted financial and operational goals (occupancy, sales targets, NOI achievement), high community member satisfaction and retention and strong employee engagement
Embrace collaborative approach and establish strong cross-functional partnerships to ensure alignment and strong support for onsite teams (Sales, Marketing, L&E, Asset Management, People Operations, Accounting, Development, Construction)
Clearly define success for team including goals, expectations and KPIs
Embrace a culture that strives to be the most sales savvy operator in the Active Adult space
Lead a performance oriented team that focuses on disciplined execution
Ensure consistent processes and standard operating procedures are in place including ongoing initiatives for improvement with an eye towards scalability
Foster strong engagement through encouragement, supportiveness, and ongoing professional development
Hire, develop and retain top talent maintaining a constant focus on succession plans to ensure we are continually developing future leaders
Demonstrate an entrepreneurial spirit - always imagining what's possible and challenging the organization to be a market leader including continually evolving programs and processes
Proactively anticipate and resolve potential risks and roadblocks to achieving company strategies
Seek to understand and resolve root cause of issues
Represent Company to stakeholders including equity partners in a manner that instills confidence and trust
Regularly visit each community to maintain a strong connection to the teams and pulse on the market
Qualifications
Bachelor's degree in management or a related field or equivalent experience
A minimum of 10+ years professional management experience preferably in Active Adult, hospitality, multifamily housing or Sr. Living
Ability to travel up to 50%
Experience with lease-up properties required
Experience with property management software (Yardi/RentCafe) preferred, not required
Experience maintaining financial records, managing budgets and financial reporting
Sales acumen: working knowledge of sales processes and CRM systems
Strategic Mindset - Sees ahead to future possibilities and translates them into breakthrough strategies
Servant leader mindset
Possesses strong communication skills with a proven ability to build collaborative partnerships
Experience hiring, developing and leading a team
Strong relationship building skills
Purpose driven and passionate about making a difference in other's lives
Drives Vision and Purpose - Paints a compelling picture of the vision and strategy that motivates others to action
Skilled at navigating conflict
Naturally curious and always striving to improve
Self-aware and coachable
Proactive, solutions oriented and accountable
Strong focus on continuous improvement
Some of the Reasons You'll Love Working With Us
Purpose driven culture
Health, dental and vision benefits
401K retirement plan with healthy employer match
Generous paid time off
Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals and more
Paid Parental Leave
Bonus opportunities
Flexible work environment
About Sparrow
Founded in 2017, Sparrow is at the forefront of one of the fastest growing housing segments in the nation focused on Active Adult 55+ communities. Sparrow's mission is to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our residents build meaningful connections and lead vibrant lives. Sparrow is based in Austin, Texas with communities across the southern US.
Equal Employment Opportunity Statement
We believe that the unique contributions and perspectives of our employees is the driver of our success. We are deeply committed to creating an inclusive environment where every individual feels supported and differences are celebrated. Sparrow is proud to be an equal opportunity employer and is committed to giving every candidate equal consideration regardless of age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, national origin, or any other characteristic.
If you've gotten to this point, we hope you're feeling excited about the possibility of joining our team! Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.
Auto-ApplyVice President of Operations
Chief executive officer job in Tampa, FL
Seeking a Vice President of Operations position to be directly responsible for the overall management of the chemical operations of a regional company
Responsibilities include quality and asset management, monitoring chemical plant operations, maintenance, safety, compliance, capital expenditures and budgeting functions while complying with all regulatory agencies and requirements including, but not limited to OSHA, DHS and FDA, and company policies and procedures at the facility.
ESSENTIAL DUTIES AND ACCOUNTABILITIES:
Safety and Regulatory Compliance
Demonstrates and ensures staff alignment with Company Safety Pledge and 12 Live Saving Rules.
Exemplifies, promotes, and develops safe work behaviors. Provides direct coaching to improve associate's safety behaviors resulting in an improved safety culture.
Performs safety incident investigations recommending corrective actions to eliminate recurrences.
Develops training tools to support Company's safety, regulatory, continuous improvement and operational efficiency initiatives.
Works with Safety & Compliance Director to ensure compliance with all applicable regulatory (OSHA, DHS, FDA, EPA) requirements and applicable training and recordkeeping is performed to meet departmental and location deadlines.
Personnel / Personnel Development
Provides overall management of direct reports in accordance with the organization's policies, procedures and applicable laws to ensure assigned performance and financial targets are met or exceeded.
Works closely with Area Operations Managers to develop subordinate managers.
Ensures sufficient operations staffing levels; works with the Human Resources Department to develop recruitment, staff development and retention strategies.
Delegates duties and responsibilities when appropriate for increased business efficiency and staff development.
Major accountabilities include interviewing, hiring and training associates, planning, assigning and directing work; managing performance; addressing complaints and resolving problems.
Ensures subordinate matters/concerns are efficiently and effectively handled.
Consults with Human Resources regarding personnel issues including coaching, counseling and performance management.
Customer Service / Business Development
Ensures all customers receive quality customer service from operations associates.
Ensures internal and external customer inquiries are promptly and courteously handled, providing follow-up to ensure complete customer satisfaction.
Responsible for inventory management of cylinder assets throughout the Region.
Business / Facility Management & Support
Establish and consistently meet or exceed quality and delivery standards of products and services for internal and external customers.
Develop operations and capital expenditure budgets and coordinates capital expenditures once proper approvals have been received.
Monitors open order books, production orders and schedules to obtain product data such as types, quantities, specifications of products, and scheduled delivery dates in order to meet customer's needs. Works closely with Plant Managers when trends warrant discussion.
Monitors monthly P&L's in order to identify and correct unfavorable trends.
Resolves operational, manufacturing, and maintenance problems to ensure minimum costs and minimum delays.
Develops, implements, and revises, as needed, standard operational practices.
Actively participates in end of month close activities with CFO, VP Finance and Inventory Manager.
Regularly reviews operational expenses with the ability to explain variances and recommend appropriate actions.
Adheres to a sustainable process for operational files and records; completes all required paperwork accurately, timely and in compliance with various company policies and procedures, to ensure full regulatory compliance.
Continuous improvement of all applicable safety, environmental, quality and compliance programs.
Works closely with other regions when necessary to resolving issues, assist with technical support and customer visits.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrated ability as a highly motivated individual to create and execute action plans that drive business improvement in key metrics.
Strong verbal and written communication skills, self-starter, self-motivated, sense of urgency, personable, extroverted personality, well organized, ability to achieve goals, ability to focus and pay attention to detail.
Ability to work independently and under some pressure to meet deadlines.
Must be able to work with a wide variety of people with different personalities and backgrounds.
Must have demonstrated knowledge and ability for using basic leadership skills to effectively engage and manage a staff.
Must be able to work flexible hours to meet customer needs and management expectations.
EDUCATION and/or EXPERIENCE:
Bachelors' Degree in Engineering, Chemistry, Operations Management, or related field, or equivalent combination of education and experience in a production environment in a chemical, gas or related industry.
8+ years' experience in the distribution/manufacturing industry.
3+ years' demonstrated leadership/management experience, preferably in the capacity of VP of Operations.
Must have the following knowledge and experience: FDA, OSHA, DHS, DOT, EPA, and state regulations for cylinder markings, test dates, pressure ratings, ICC markings, placarding, hazardous material classifications, accident reporting, and safety and compliance.
Must have a proven track record of motivating and leading individuals and groups.
Experience in working in a union and nonunion environment preferred.
Demonstrated strong financial acumen.
Negotiating and selling skills a plus.
Master's in Business Administration a plus.
COMPUTER SKILLS:
Basic knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
SAP knowledge and experience a plus.
TRAVEL REQUIREMENTS:
Frequently 34-67%
COMMUNICATION and/or CRITICAL THINKING SKILLS:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write routine business reports and business correspondence in English.
Ability to effectively present information and respond to questions from employees and/or customers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and product literature using the English language.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percentages.
EQUAL OPPORTUNITY EMPLOYER
Required Skills:
Managing Recruitment Pay Data Operational Efficiency Concrete Reports Outlook Journals Regulatory Compliance Development Support Interviewing Excel Performance Environment Capital BASIC Literature Approvals Asset Management SAP Corrective Actions Hiring Critical Thinking Operations Management PowerPoint Metrics Inventory Management Reviews Chemistry Instructions Continuous Improvement Travel Performance Management Gas Expenses Budgeting Customer Satisfaction Human Resources Specifications Coaching Manufacturing Technical Support Regulations Records Business Development Pressure Education Administration Customer Service Finance Leadership Engineering Planning Maintenance Communication Microsoft Office Business English Training Management
Pension Ops and Delivery, Vice President
Chief executive officer job in Tampa, FL
Join our large, US-based in-house Pension and 401(k) Administration team, serving over 300K participants at one of the world's most admired companies. In this role, you will lead and execute Retirement Benefits Administration and manage challenging projects in our collaborative organization. Come make a difference with us!
As a Pension Ops and Delivery, Vice President within our team, you will be responsible for Pension Administration and oversight of 401(k) administration for three dozen qualified plans and over 300K participants. Reporting to the Executor Director of Retirement Operations, you will manage, lead and execute key processes while collaborating with three senior peers across various locations. We are looking for leader with a solid background in Retirement Plan Administration, a strong focus on processes and controls-focus, and a commitment to delivering exceptional service to our customers.
Job responsibilities
Oversee and execute pension and/or 401(k) delivery to participants, prioritizing customer experience, controls, and adherence to service level agreements.
Manage delivery activities, including participant eligibility, payroll processing, data movement and reporting, calculations, troubleshooting issues, and responding to participant inquiries and escalations.
Lead, drive, and support key projects focused on continuous improvement and automation, always keeping the participant at the center of our efforts.
Manage stakeholder relationships by producing weekly and monthly leadership updates and overseeing vendor management and contracting.
Lead, coach, train, and support a small team of direct reports as a working leader.
Ensure accuracy, quality, and timeliness of work while meeting plan requirements, regulatory standards, and control measures.
Coordinate year-end activities, including bulk participant communications.
Lead and coordinate the Retirement Operations team's response to internal and external audits of retirement plans.
Required qualifications, capabilities, and skills
A seasoned operations leader with 5+ years of experience in Retirement Administration.
End-to-end process-oriented, with a focus on improving outcomes and participant experience.
Proven project management and system testing experience.
Excellent communication skills, with the ability to build strong relationships with stakeholders.
Strong emphasis on controls and issue prevention, complemented by proactive communication.
Exceptional prioritization and organizational skills, effectively managing workloads during peak periods.
Strong people leadership skills, with experience in coaching and team communication, both written and verbal.
Proficient in data analysis and computer skills, particularly in Microsoft Office products; familiarity with systems used in a Retirement Operations setting, such as PeopleSoft
Auto-ApplyVice President of Operations - Florida
Chief executive officer job in Sarasota, FL
About US Eye: US Eye is a physician-led, patient-centric network of eye care practices and ASCs committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With over 60 eye care clinics and 5 surgery centers, led by 115 providers and more than 1,000 team members system-wide, we deliver world-class care to patients throughout Florida, the Carolinas and Virginia. *************
Job Summary: The Vice President of Operations for Florida supports the growth and ongoing operational success of US Eye, collaborates with physicians and corporate team members to drive impactful strategic and operational outcomes, process and workflow improvements and efficient resource allocation, and provides oversight and guidance to regional operations at all locations within the Florida market.
Essential Job Functions:
Establishes, implements, and communicates the strategic direction of the organization's operational goals.
Establishes key performance indicators and specific targets for regional managers, monitors performance, and proactively identifies productivity gaps and propose solutions.
Collaborates with physicians, particularly US Eye's Executive Chairman, Chief Medical Officer and Florida's Medical Director, and the company's executive leadership to develop and meet company goals while supplying expertise and guidance on operational projects, processes and systems.
Ensures that all locations and physician teams are appropriately organized and staffed.
Oversees physician template management and fill rates.
Oversees the delivery of excellent customer service within each department, including our FL Patient Access Center and technician training programs.
Recruits, trains, and oversees director and management-level staff in assigned departments or regions.
Identifies, recommends, and implements new processes, technologies, and systems to increase operational, staffing and cost efficiencies, improve patient satisfaction, and increase clinical revenues.
Interacts and communicates effectively with all levels of management, physicians, staff, vendors, and patients.
Ensures compliance with company standards and policies.
Ensures attainment of budgeted financial performance goals.
Requirements:
Demonstrated knowledge of ophthalmology/optical vision care management and business operations
At least 10 years of previous healthcare management experience within a multi-site ophthalmology/optical vision care organization (PE experience not required)
Clinical experience is a plus
Strong financial management and budgetary preparation and analytical experience
Demonstrated ability to be an effective, results driven leader.
Demonstrated ability to collaborate, problem solve and think strategically.
Ability to build and foster strong working relationships with physicians and staff at all levels
Strong level of business acumen and analytical skills, including the ability to intelligently use data to drive key business decisions.
Demonstrated knowledge of practice management and EMR systems
Bachelor's degree required, MBA preferred
The position requires candidate to be local to or willing to relocate to the Sarasota/Bradenton FL area.
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Your Partner in Eye Care Practice Management | US Eye Enhance your eye care practice's capabilities by partnering with US Eye, a physician-led eyecare network that understands your business. Contact us!
VP of Operations
Chief executive officer job in Sarasota, FL
Job Description
VP of Operations
Perrone Construction | Sarasota, FL | Full-Time | On-Site
About Us
For over four decades, Perrone Construction has set the standard for excellence in building luxury custom waterfront homes across Florida's Gulf Coast. We're known for our passion for artistry, exacting standards in quality and execution, and an unwavering commitment to our discerning clients. As our business continues to evolve, we're seeking a VP of Operations to uphold our proven systems and to refine how we work-streamlining our operations, empowering our team, and ensuring our systems match the sophistication of the homes we build.
Learn more: ***************************
The Opportunity
This position calls for a leader who is both strategic and grounded-someone who can see the big picture while diving into the details when needed. You'll serve as a trusted advisor, a steady hand, and a cultural bridge between the field and the office. The result: a stronger, smarter, more unified operation that allows Perrone's executives to focus on what they do best-vision, innovation, and client relationships.
If you're driven by excellence, thrive in environments where trust and discretion matter, and find satisfaction in turning great companies into extraordinary ones, this is your opportunity to make a lasting mark at an iconic industry leader.
What You'll Do
Streamline and elevate operations: Refine workflows, documentation, and information flow between field and office teams to ensure clarity, consistency, and accountability.
Support and empower leaders: Collaborate with current executives to remove bottlenecks, enhance decision-making, and nurture a culture of ownership and teamwork.
Oversee daily operations: Manage the systems, structure, and rhythm of the business so leadership can focus on vision, relationships, and long-term growth.
Advance communication and collaboration: Strengthen transparency and coordination between departments, ensuring every team member understands priorities, goals, and expectations.
Leverage technology with intention: Identify and implement process improvements and tech tools-including thoughtful use of AI-to enhance productivity and insight while protecting sensitive information, including the privacy of our clientele.
Uphold confidentiality and discretion: Maintain the trust and privacy of our clients, team, and partners at all times.
Lead through collaboration, not hierarchy: Work side-by-side with project managers, superintendents, and executives to deliver successful projects and uphold Perrone's reputation for excellence.
Who You Are
Executive-Level Operator: You lead like a coach-combining systems fluency, financial rigor, and people development. You model the blend of structure and flexibility that keeps elite builders performing at their best.
Deeply Proficient in Procore and Sage: You bring hands-on mastery of Procore (including advanced modules such as preconstruction, financials, and observations) and Sage 100 or 300-not just oversight familiarity.
Financially Disciplined: You possess strong financial acumen across job costing, WIP, cash flow, and forecasting, with a track record of improving margins and driving profitability.
Strategic Operator: You see the big picture but understand the details that make it work.
Builder of People and Systems: You know how to create structure without bureaucracy and empower others to excel.
Connector: You bridge field and office, leadership and staff, vision and execution.
Technologically Fluent: You use modern tools thoughtfully and know how to implement change without disrupting culture.
Discreet and Trustworthy: You handle sensitive client and company information with absolute confidentiality.
Construction-Savvy Leader: You understand the rhythm of construction-from design intent to field execution-and communicate effectively with trades, clients, and leadership alike.
Commercial Mindset, Residential Focus: You may come from a commercial background but know how to apply that rigor to the bespoke world of high-end residential.
Ambitious and Aligned: You seek a compensation structure with profit-sharing upside, driven by personal financial goals that expand the company's reach and impact.
Qualifications
12+ years of progressive experience in construction operations, business management, or executive leadership-preferably in high-end residential, design-build, or architectural construction.
Proven success in implementing technology, process improvement, and organizational change initiatives.
Strong command of Procore and Sage 100 or 300 at the operator level.
Demonstrated expertise in job cost management, forecasting, and cash flow oversight.
Experience scaling systems, leading multi-disciplinary teams, and building financially disciplined operations.
Bachelor's degree in Construction Management, Business Administration, or related field required; MBA or equivalent executive experience preferred.
Why Join Perrone Construction
You'll be joining a legacy-driven team that values excellence, integrity, and humility. Here, leadership is collaborative, ideas are heard, and every role contributes directly to the success of our clients and company.
Ready to help shape the next chapter of Perrone Construction?
Apply today and bring your operational leadership to one of Florida's most respected luxury builders.
Job Posted by ApplicantPro
Trade Service Operations, Vice President
Chief executive officer job in Tampa, FL
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
The incumbent is expected to effectively manage Standby LC & Commercial LC supporting other Units of Trade Service Operations and ensure the Sections satisfactorily fulfill its daily processing requirements consistent with the department's goals and SLAs. To assist the department in accomplishing its objectives, the incumbent is assigned the following Functions: (1) Workflow Management; (2) Quality Control and Customer Service; (3) Training; (4) Staff & Performance Management and (5) Provide Operational and
technical Support for all U.S. Offices/Branches. (6) Strong skills and knowledge of all aspects of Standby Letters of Credit and products such as Commodity LCs, Project Finance deals, CME, DPLOC, Fronting and Syndicated/Agent deals, knowledge of facilities and commitments, credit and reimbursement agreements and in-depth knowledge of SBLC draft reviews, industry practice and negotiation of wording to mitigate
operational, reputational and compliance risks. Ensure proper reconciliation of all GL accounts including posting of proper liability and fee accruals and timely collection and escalation on all aged and unreconciled items to the Management in timely manner.
Responsibilities:
Operational Governance: The role will also be responsible for overseeing Trade Services Operations, including working with Risk, Audit and Compliance. Requires the ability to identify and remediate gaps and recommend areas of improvement.
Workflow Management: Monitor the daily operations and ensure transactions are completed within prescribed time frame, RAs, Sight and usance payments, investigations and (b) reported discrepancies are resolved in accordance with established procedures. Verify and release L/C's, amendments, payments, and sign negotiable instruments in accordance with: (a) prescribed time frames and (b) authorization limits established by the Executive Management. Prepare assigned Production/Operation Reports to the Management with data necessary for: (a) evaluating the section's productivity, efficiency, and quality and (b) reporting 'key' accomplishments and critical issues to Executive Management
Consultation on Trade Finance products/service: Perform Draft Review of all bilateral Standby LC's and provide Trade Finance technical support and guidance to account officers, middle office, product teams and customers of all US Branches/Offices, ensuring that Standby L/C contents are complied with internal operating and compliance procedures, as well as industry practices from UCP and ISP98 perspectives. Join product teams and A/C officers on customer calls
Product Knowledge: Strong draft review knowledge, product developments and industry practice. Discuss and participate in Front Office/Legal Department's discussion in closing of complicated Standby L/C deals. Expected to perform extensive customer and outside contact on structured L/Cs such as Syndicated L/Cs.
Customer Service: Ensure that all inquiries are properly documented, researched, tracked, and resolved, as per established procedures. Oversee aged transactions, providing the required information to Front Offices for the timely resolution of such pending items. Review Standby L/C Sections' procedures and controls and. ensure procedure manuals are current, reflecting changes of procedures, and alignment with governing Head Office guidelines. Participate in Best Project initiatives and encourage staff participations
Staff performance: Implement, monitor, and modify strategies for resolving identified 'performance gaps. Implement, monitor, and modify training program(s) designed to improve 'skill sets.' Ensure that staff members' performance appraisals: (a) accurately reflect toward the section's documented objectives; (b) present an action plan' for improving performance; when required Identify, resolve and/or report any incidents that conflict with relevant bank policies
Qualifications:
* Communication and analytical skills.
* Knowledge of accounting and reconciliation of liabilities and fees.
* Experience across Trade Products
* College graduate or 10 Years Banking experience and expertise, hands on experience and knowledge of Trade Finance Products and International banking
The typical base pay range for this role is between $122K- $143K depending on job-related knowledge, skills, experience and location. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.
MUFG Benefits Summary
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.
Auto-ApplyPension Ops and Delivery, Vice President
Chief executive officer job in Tampa, FL
JobID: 210680486 JobSchedule: Full time JobShift: : Join our large, US-based in-house Pension and 401(k) Administration team, serving over 300K participants at one of the world's most admired companies. In this role, you will lead and execute Retirement Benefits Administration and manage challenging projects in our collaborative organization. Come make a difference with us!
As a Pension Ops and Delivery, Vice President within our team, you will be responsible for Pension Administration and oversight of 401(k) administration for three dozen qualified plans and over 300K participants. Reporting to the Executor Director of Retirement Operations, you will manage, lead and execute key processes while collaborating with three senior peers across various locations. We are looking for leader with a solid background in Retirement Plan Administration, a strong focus on processes and controls-focus, and a commitment to delivering exceptional service to our customers.
Job responsibilities
* Oversee and execute pension and/or 401(k) delivery to participants, prioritizing customer experience, controls, and adherence to service level agreements.
* Manage delivery activities, including participant eligibility, payroll processing, data movement and reporting, calculations, troubleshooting issues, and responding to participant inquiries and escalations.
* Lead, drive, and support key projects focused on continuous improvement and automation, always keeping the participant at the center of our efforts.
* Manage stakeholder relationships by producing weekly and monthly leadership updates and overseeing vendor management and contracting.
* Lead, coach, train, and support a small team of direct reports as a working leader.
* Ensure accuracy, quality, and timeliness of work while meeting plan requirements, regulatory standards, and control measures.
* Coordinate year-end activities, including bulk participant communications.
* Lead and coordinate the Retirement Operations team's response to internal and external audits of retirement plans.
Required qualifications, capabilities, and skills
* A seasoned operations leader with 5+ years of experience in Retirement Administration.
* End-to-end process-oriented, with a focus on improving outcomes and participant experience.
* Proven project management and system testing experience.
* Excellent communication skills, with the ability to build strong relationships with stakeholders.
* Strong emphasis on controls and issue prevention, complemented by proactive communication.
* Exceptional prioritization and organizational skills, effectively managing workloads during peak periods.
* Strong people leadership skills, with experience in coaching and team communication, both written and verbal.
* Proficient in data analysis and computer skills, particularly in Microsoft Office products; familiarity with systems used in a Retirement Operations setting, such as PeopleSoft
Auto-ApplyCompliance and Operations Risk Test Lead - Vice President
Chief executive officer job in Tampa, FL
Join our newly established Testing CoE (Center of Excellence) and help in bringing together skilled monitoring, testing, and evaluation experts from across the globe into one team focused on shared best practices, the development of innovative processes and tools, and committed to the continued advancement of the Firm's Risk and Control framework. The Testing CoE (Center of Excellence) is an essential part of our company's commitment to maintaining a strong, consistent control environment through continuous, rigorous evaluation of control adequacy and effectiveness across the Firm.
As a Controls Testing Vice President in our Testing CoE you will contribute to the Testing CoE's overall success and strengthen the firm's compliance with regulatory obligations and industry standards, through collaboration and analytical skills. Your role in risk identification, control evaluation, and security governance is crucial in advising on complex situations and enhancing the firm's risk posture. If you are a strategic thinker passionate about driving solutions and mitigating risk; you have found the right team.
Job Responsibilities:
Lead and manage control evaluations and end-to-end substantive testing activities, including planning, fieldwork and reporting.
Lead comprehensive control evaluations and substantive testing to independently assess the design and effectiveness of controls. Ensure compliance with internal policies, procedures, and external laws, rules, and regulations, while identifying necessary remediation actions. This includes developing and executing testing procedures, meticulously documenting results, drawing informed conclusions, making actionable recommendations, and distributing detailed compliance testing review reports.
Foster collaboration with Compliance and Operational Risk Officers on various engagements. This includes developing detailed test scripts, facilitating issue discussions, participating in business meetings, and drafting comprehensive final reports to ensure alignment and clarity.
Utilize advanced critical thinking skills to apply substantive testing techniques, thoroughly evaluating the effectiveness of high-risk business processes and identifying potential areas for improvement.
Proactively assess and monitor risks, ensuring adherence to firm standards, regulatory requirements, and industry best practices. Implement strategies to mitigate identified risks effectively.
Collaborate with cross-functional teams and stakeholders to support the design and effectiveness of controls. Drive initiatives that enhance the business control environment through recommended updates to the Compliance and Operational Risk Evaluation (CORE) application.
Develop and execute robust control test scripts aimed at identifying control weaknesses, determining root causes, and recommending practical solutions to enhance operational efficiency and control effectiveness.
Document test steps and results in a comprehensive and organized manner, ensuring sufficient support and justification for testing conclusions. Maintain a high standard of documentation to facilitate transparency and accountability.
Lead meetings with business owners at various management levels, delivering testing results and supporting sustainable control enhancements. Identify and capitalize on opportunities to strengthen controls and improve operational efficiency.
Required Qualifications, capabilities, and skills
A minimum of 8+ years of experience or equivalent expertise in risk management, assessment, control evaluations, or a related field, preferably within the financial services industry. Possess a strong understanding of industry standards and regulatory requirements.
Demonstrated ability to analyze complex issues, develop and implement effective risk mitigation strategies, and communicate insights and recommendations clearly to senior stakeholders.
Proficient knowledge of risk management frameworks, regulations, and industry best practices. Ability to stay updated with evolving regulatory landscapes and adapt strategies accordingly.
Exceptional ability to develop and communicate well-founded recommendations based on regulatory guidance and standards, ensuring alignment with organizational goals and compliance requirements.
Highly organized and detail-oriented, with a proven track record of managing multiple priorities and delivering results in a fast-paced environment.
Strong analytical and communication skills, with the ability to convey complex information in a clear and concise manner to diverse audiences.
Preferred qualifications, capabilities, and skills
CISM, CRISC, CISSP, CISA, CCEP, CRCM, CRCMP, GRCP, or other industry-recognized risk and risk certifications preferred.
A background in auditing and the ability to understand of internal controls is beneficial.
Proficiency in MS (Microsoft Suite) Office - Microsoft Word, Excel, Access, and PowerPoint.
Knowledge of data analytical tools such as Tableau, Altryx or Pythyon is a plus.
Auto-ApplyVP of Operations - Florida
Chief executive officer job in Tampa, FL
Job Description
VP, Operations Are you a strategic thinker who is skilled at disciplined execution and scaling processes to set your team up for success during periods of rapid growth? Are you a servant leader who is passionate about creating a supportive and nurturing environment both for your team and for those your serve? Do you long to fill a role that is purposeful and fulfilling, where you and your team are excited about the impact you are making in the world? If this sounds like you, this may be the perfect fit!
[Note: This role is posted in multiple locations, but we are only hiring one individual]
The Role
We are looking for a VP of Operations to lead the operational strategy for a growing portfolio of Active Adult 55+ communities. Reporting to the President of Sparrow Living, this is an exciting opportunity to help us achieve our mission of building community for our community members and develop an amazing team of Regional Managers.
What You'll Do…
Motivate and inspire a growing team to achieve our mission of creating community, delivering high hospitality and creating a sense of belonging for our community members
Drive strategy and implement programs to achieve budgeted financial and operational goals (occupancy, sales targets, NOI achievement), high community member satisfaction and retention and strong employee engagement
Embrace collaborative approach and establish strong cross-functional partnerships to ensure alignment and strong support for onsite teams (Sales, Marketing, L&E, Asset Management, People Operations, Accounting, Development, Construction)
Clearly define success for team including goals, expectations and KPIs
Embrace a culture that strives to be the most sales savvy operator in the Active Adult space
Lead a performance oriented team that focuses on disciplined execution
Ensure consistent processes and standard operating procedures are in place including ongoing initiatives for improvement with an eye towards scalability
Foster strong engagement through encouragement, supportiveness, and ongoing professional development
Hire, develop and retain top talent maintaining a constant focus on succession plans to ensure we are continually developing future leaders
Demonstrate an entrepreneurial spirit - always imagining what's possible and challenging the organization to be a market leader including continually evolving programs and processes
Proactively anticipate and resolve potential risks and roadblocks to achieving company strategies
Seek to understand and resolve root cause of issues
Represent Company to stakeholders including equity partners in a manner that instills confidence and trust
Regularly visit each community to maintain a strong connection to the teams and pulse on the market
Qualifications
Bachelor's degree in management or a related field or equivalent experience
A minimum of 10+ years professional management experience preferably in Active Adult, hospitality, multifamily housing or Sr. Living
Ability to travel up to 50%
Experience with lease-up properties required
Experience with property management software (Yardi/RentCafe) preferred, not required
Experience maintaining financial records, managing budgets and financial reporting
Sales acumen: working knowledge of sales processes and CRM systems
Strategic Mindset - Sees ahead to future possibilities and translates them into breakthrough strategies
Servant leader mindset
Possesses strong communication skills with a proven ability to build collaborative partnerships
Experience hiring, developing and leading a team
Strong relationship building skills
Purpose driven and passionate about making a difference in other's lives
Drives Vision and Purpose - Paints a compelling picture of the vision and strategy that motivates others to action
Skilled at navigating conflict
Naturally curious and always striving to improve
Self-aware and coachable
Proactive, solutions oriented and accountable
Strong focus on continuous improvement
Some of the Reasons You'll Love Working With Us
Purpose driven culture
Health, dental and vision benefits
401K retirement plan with healthy employer match
Generous paid time off
Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals and more
Paid Parental Leave
Bonus opportunities
Flexible work environment
About Sparrow
Founded in 2017, Sparrow is at the forefront of one of the fastest growing housing segments in the nation focused on Active Adult 55+ communities. Sparrow's mission is to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our residents build meaningful connections and lead vibrant lives. Sparrow is based in Austin, Texas with communities across the southern US.
Equal Employment Opportunity Statement
We believe that the unique contributions and perspectives of our employees is the driver of our success. We are deeply committed to creating an inclusive environment where every individual feels supported and differences are celebrated. Sparrow is proud to be an equal opportunity employer and is committed to giving every candidate equal consideration regardless of age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, national origin, or any other characteristic.
If you've gotten to this point, we hope you're feeling excited about the possibility of joining our team! Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.
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Payments Investigations Vice President - Operations
Chief executive officer job in Tampa, FL
Unlock your potential by joining our Payments Operations team, where you will play a pivotal role in transforming payment processing operations. This is your opportunity to drive innovation, enhance operational efficiency, and contribute to a dynamic and inclusive team culture. Be at the heart of our mission to deliver exceptional payment solutions and make a meaningful impact on the future of digital payments. Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.
As a **Payments Investigations Vice President - Operations** within the Payments Global Investigations team at JPMorganChase, you will directly be responsible for the day to day operations, including transaction processing, client service and database controls. You will balance your focus on business results by offering options and finding solutions to help our customers with issues. You will be responsible for understanding the key metrics and risk components within each line of business (LOB's) and manage the team to meet the financial plans put forth by these LOB's, whilst partnering globally where the business operations/product are located. You will also be accountable for maintaining staff and budget requirements.
**Job Responsibilities**
+ Manage team performance and staff development.
+ Manage overall governance on the function, both people and process.
+ Ensure a daily review of all control execution aspects and track project completion.
+ Drive all teams towards the aligned goal and highlight bottlenecks. Manage client deliverables with a high level of timeliness and accuracy.
+ Develop an environment of continuous focus on quantifiable productivity and quality. Constantly and regularly review processes and performance with a focus on improving departmental competency/performance rating.
+ Review regularly procedures assuring new processes are documented. Identify business knowledge gaps and ensure everyone has ownership of deliverables.
+ Interact with global location managers in an effective and professional manner.
+ Monitor all relevant Management Information System data ensuring all issues have been resolved expediently.
+ Lead and manage multiple projects and publish status updates. Identify department strategy and plans related to broader organizational goals and direction.
+ Work directly with senior managers to identify technology, resource, and/or process needs. Identify opportunities for improvements in the process, recommend solutions, and take them to closure.
**Required Qualifications, Capabilities, and Skills**
+ Minimum 3 years of experience as a Vice President or equivalent in a Payments role focusing on payment processing, investigation, lifecycle, etc.
+ Demonstrated ability in operations leadership or management within Payments, with at least 3 years of experience leading high-performing teams to achieve business priorities and objectives.
+ Experience in Work Queue management
+ Experience handling a diverse team composing of people managers and individual contributors, totaling to ~15 full time employees (FTEs)
+ Strong interpersonal skills to optimize relationships and collaboration with stakeholders and cross-functional teams, managing projects, solving problems, and driving continuous improvement initiatives.
+ Possesses a control and results-oriented mindset, with experience in proposing and leading process efficiencies
+ Strong business management skills and robust ability for governance/transformation.
+ Amenable to working in Night hours and flexible to adjust as per business needs (would primarily support European Shift).
**Preferred Qualifications, Capabilities, and Skills**
+ Knowledge of ISO or Swift message processing or management.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans