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Top 50 Chief Information Officer Skills

Below we've compiled a list of the most important skills for a Chief Information Officer. We ranked the top skills based on the percentage of Chief Information Officer resumes they appeared on. For example, 9.1% of Chief Information Officer resumes contained Information Technology as a skill. Let's find out what skills a Chief Information Officer actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Chief Information Officer

1. Information Technology
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high Demand
Here's how Information Technology is used in Chief Information Officer jobs:
  • Manage the day-to-day operations of the information technology department and assess and anticipate technology projects and recommend appropriate action and resources.
  • Lead the information technology activities ensuring that all mission critical enterprise system meet expected requirements and functions as planned.
  • Initiate and lead cross-functional process improvement projects to leverage the use of Information Technology globally.
  • Supervised information technology areas: infrastructure, capital projects, e-business, programming and strategic planning
  • Managed day-to-day administrative, accounting and information technology operations for $20 million company.
  • Established business development direction for information technology services and equipment on contract proposals.
  • Formulate and direct the information technology efforts of six organizations.
  • Directed all Information Technology activity for the Personal Lines Division.
  • Led a staff of 300 professionals accountable for all Information Technology supporting Wilmington Trust corporate and its three business lines.
  • Supplied world- class Information Technology support and services to 68,000 customers in 92 countries with a $160M budget.
  • Supervised Information Technology programs for a range of operations in the U.S., Egypt, and Germany.
  • Reduce Information Technology costs by negotiating with vendors for reduced cost support contracts and equipment purchases.
  • Increased information technology awareness and customer service levels in meeting the needs of our customers.
  • Develop, track, and control the information technology annual operating and capital budgets.
  • Transformed the Information Technology Group into a responsive and proficient team.
  • Acted as chief spokesperson for the Information Technology Division.
  • Point Loma Nazarene University Senior IT executive responsible for all Information technology planning and execution throughout the enterprise.
  • Selected Achievements: Created the Information Technology department and practice, identifying baseline operational requirements and staff.
  • search, enter, modify, and delete computerized records for vendors and the information technology department, etc.
  • Implemented J-SOX Information Technology General Controls for Access, Operation, Outsourcing and Application Development.

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1,181 Information Technology Jobs

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2. Infrastructure
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high Demand
Here's how Infrastructure is used in Chief Information Officer jobs:
  • Simplified main data center network infrastructure by removing redundant telecommunication services and carriers.
  • Managed the development and implementation System Center Configuration Manager centralized software deployment infrastructure.
  • Established the team and infrastructure of clinical system configuration and implementation analysts.
  • Established year on year strategy to improve infrastructure and accommodate business strategy.
  • Selected to provide high-level business growth for all technology infrastructures.
  • Network Modernization: End-to-end modernization of antiquated infrastructure.
  • Upgraded dated, brittle network and phone infrastructure to modern standards (IP phones, managed gigabit switches, etc.)
  • Completed rework and update of all Wide Area and Local networks plus deployment of network management monitoring infrastructure.
  • Developed, lead and administered all phases of CORHIO infrastructure including architecture, development, and ongoing operation.
  • Developed corporate and IT strategic plans driving the growth and management of HAP's computing infrastructure.
  • Provided a baseline framework and infrastructure upon which strategic goals could be implemented.
  • Spearheaded creation and deployment of the global data center infrastructure for cloud-based services.
  • Managed the downsizing clinic infrastructure from 47 physicians to 17 physicians.
  • Selected vendors and business partners required to support organization, infrastructure and application suite.
  • Delivered IT infrastructure services using ITIL framework, including datacenters, networks, desktops and help desk.
  • Conduct E-Retina, Nessus and MBSA scans leading to certification and accreditation UNIX & MS infrastructure.
  • Reengineered entire network infrastructure to address cost, reliability and bandwidth issues related to in-place network.
  • Simplify IT infrastructure and business process in order to reduce cost and improve efficiencies.
  • Championed DC, Server Virtualization, Cloud Computing, SaaS projects to setup Hybrid Infrastructure.
  • Improved system uptime from 88% to 99% by implementation of redundant VMWare infrastructure, new NetApps Server.

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1,861 Infrastructure Jobs

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3. Project Management
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high Demand
Here's how Project Management is used in Chief Information Officer jobs:
  • Introduced and championed project management methodology to ensure project estimation and delivery was supported, tracked and met all expectations.
  • Managed a company-wide project management initiative to change the project management paradigm across the entire organization.
  • Implemented Change and Project Management requiring customer approvals and participation.
  • Introduced a formalized SDLC and project management methodology.
  • Spearhead and oversee strategic planning, critical project management, resource/budget allocation, and needs assessment.
  • Introduced the use of offshore development while maintaining project management and client interface control.
  • Hired team leads for project management, business analysis, and quality testing.
  • Demonstrate Project Management skills in efficiently handling multiple requests and changing project scope.
  • Project management role in planning, tasking, and delivering project implementation.
  • Head of Operations and Project Management & Business Solutions Consultant.
  • Standardize a formal project management process governing all IT activities.
  • Implemented project management process aligned with US process.
  • Provided project management role to Ridgecrest Regional Hospital in deployment, updating and optimization of the hospital's computer systems.
  • Implemented Business Analyst and Project Management roles to support business case development for decision-making support and project execution.
  • Transitioned project management and system development practices from the traditional waterfall methodology to an iterative, agile process.
  • Provide project management and technical recommendations persistent with vendor best practices and government security policies.
  • Established and delivered full lifecycle portfolio and project management for MM dollar global portfolio.
  • Managed ERP, Business Systems, eCommerce, Outsourcing, IT Infrastructure, Project Management, and Wireless Warehouse.
  • Assisted The County Fed with strategic decisions, fundraising, data analysis, lobbying and project management.
  • Project Management Portfolio Included: Project Manager of the Windows 8 Proof of Concept deployment.

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2,193 Project Management Jobs

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4. Sales Strategies
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high Demand
Here's how Sales Strategies is used in Chief Information Officer jobs:
  • Set sales strategies, provided product training & coaching as Acting Sales Director for commissioned sales staff.
  • Developed new products and associated sales strategies used to transform business operations by 100%.
  • Assessed healthcare initiatives to determine sales strategies and provide resources to accomplish organization goals.

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3 Sales Strategies Jobs

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5. CIO
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high Demand
Here's how CIO is used in Chief Information Officer jobs:
  • Coordinated daily activities of the CIO office including extensive world-wide travel centered around Digital and Corporate Initiatives.
  • Verified equipment count requirements for OCIO
  • Established solid relationships at all levels of the organization from the Legal Dept., CIO and VP level to system administrators.
  • Coordinated the CIO's annual awards ceremony which included the call for nominations, preparation of certificates, and event planning.
  • Provide content reviews to all DIACAP related policy's to include the new DoDI 8500.01 instruction to the DDCIO N2N6.
  • Provide recommendations for approval of systems with an expiring date on their current IATO/ATO to the DDCIO (N).
  • Identified and Recruited Senior Enterprise IT Leaders (CIO, SVP/VP IT) for professional membership organization on West Coast.
  • Schedule & process all CIO and EVP personal requests & expenses (wireless bills, medical appointments, etc.)
  • Analyzed Ethics goals, provided reporting structure, and reviewed quarterly progress reports with each office within CIO domain.
  • Prepare business and personal correspondence, memos and any necessary documentation on behalf of the CIO & EVP.
  • Served on the executive team as the CIO of six countries and 18 centers in Latin America.
  • Team lead for the CMRS pilot for Navy systems working in conjunction with OPNAV N2N6/DoD CIO.
  • Reduced health and liability insurance premiums by 20% via plan redesign and tenacious negotiations.
  • Managed the assessment, procurement and deployment of OCIO Cloud Sandbox from Amazon Web Services.
  • Lead the development and implementation of an Executive IT dashboard for TSA's CIO.
  • Promoted 3 times from manager to Director to VP / CIO by December 1995.
  • Assumed and executed all IT responsibilities while PXT Payments pursued a local Executive Search for CIO.
  • Key member of global CIO executive team that manages $250m in global IT spend.
  • Assigned as Divisional CIO oversight to the Technology Roadmap and Portal Strategy projects.
  • Managed the Congressionally-mandated Ethics Program for the CIO.

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374 CIO Jobs

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6. Mpls
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high Demand
Here's how Mpls is used in Chief Information Officer jobs:
  • Major upgrades and a transition to Verizon MPLS network telecommunications.
  • Led supplier selection and negotiations for data carriers (MPLS, IP Corporate backbone) both for North America and globally.
  • Reduced internal costs for transport by actively monitoring and disconnecting unused/unneeded Frame Relay and ATM circuits and migrating to MPLS.
  • Maintained consistent QoS level of over 24 stores by installing a secure, fully managed MPLS IP VPN solution.
  • Pioneered use of MPLS network technology replacing Frame Relay, leveraging new protocols to lower operational costs.
  • Worked with our vendor to install 5 DS3/MPLS circuits to improve our regional office capabilities as well.
  • Lowered network costs 30% by implementing corporate MPLS to integrate companies into 1 network.
  • Converted 36 locations via fully redundant MPLS-VPN from Frame Relay saving $750k per year.
  • Project engineers performed upgrades from Frame-Relay T1 to MPLS circuits with Verizon network.
  • Directed major technology migrations to MPLS, VOIP, and IP Radio.
  • Assisted state agencies migrate to MPLS from Frame Relay and ATM.
  • Negotiated with Verizon for 35% savings on MPLS wide-area-network.
  • Implemented an MPLS network across the global Company.
  • Upgraded legacy frame relay network infrastructure to MPLS.
  • Rolled out MPLS across the company locations.
  • Managed MPLS Loss Prevention project for stores closed-circuit covert cameras infrastructure system.
  • Architected and implemented a new MPLS network to support VOIP communications, global support services, and expanded global co-development efforts.
  • Created the enterprise WAN as a secure, multi-state private network (initially over Frame Relay, now MPLS).
  • Key Technical Highlights: Designed and implemented support of a MPLS solution for 170+ locations worldwide across five providers.
  • Architected and setup private MPLS network across 120+ retail locations and two datacenters.

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28 Mpls Jobs

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7. Architecture
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high Demand
Here's how Architecture is used in Chief Information Officer jobs:
  • Completed architecture assessment of CDW Network architecture solution for the data center migration and provided architecture recommendation, guidance, decisions.
  • Provided guidance in developing and validating application architectures, information architecture, integration architecture Infrastructure architecture and evaluated solutions.
  • Developed GIG Architecture Federation Strategy, the Architecture Competency Framework, and co-drafted Architecture Federation Directive and Instruction.
  • Designed architecture to integrate legacy platform and modern SQLIO interfaces to leverage normalized relational DB2 database.
  • Developed, maintained, and facilitated implementation of a sound and integrated IT architecture.
  • Established and managed architecture repository.
  • Designed mobile architecture to span all leading tablet technologies by leveraging key technologies to drive hand gestures via tablet rendering engines.
  • Define and document Inbound and Outbound data architecture for exchange of data with other DOJ components, bureaus, and agencies.
  • Designed first-time global architecture strategy (embracing Asia, Europe, and Americas markets) for mature $1,000,000,000 manufacturing organization.
  • Reduced IT costs by 20% through reduced use of outside services and restructuring and consolidating the installed hardware architecture.
  • Worked request for information response service architecture process to provide global solutions to a variety of clientele.
  • Established an enterprise architecture practice in TSA that became the blueprint for Department of Homeland Security.
  • Defined, planned and implemented the technical architecture to support the administration requirements of the business.
  • Lead architecture & engineering teams to inspire better architecture, consistency, innovation and quality.
  • Created OCIO design standards and technical architecture guide with service offerings and unit costs.
  • Completed Architecture assessment and decision on On-premise Exchange platform and Office 365 for Students.
  • Upgraded network LAN/WAN architecture, improving reliability, security, bandwidth and cost.
  • Created enterprise architecture reference model using MITRE brick model.
  • Integrated congressional goals and objectives into baseline architecture and then built a technical roadmap to complete those goals.
  • Achieved the first (and only) centralized IT architecture in the chauffer transportation industry.

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900 Architecture Jobs

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8. ERP
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high Demand
Here's how ERP is used in Chief Information Officer jobs:
  • Implemented business intelligence reporting system, using enterprise service bus technology, delivering real-time business dashboards for key business operational decisions.
  • Provided guidance, policy interpretation and advisory service to management and staff division wide and coordinate division outreach projects.
  • Define standards and architecture for enterprise infrastructure and applications.
  • Interpreted OMB and agency directives and instructions and providing guidance and assistance in completing TSA's (CPIC) compliance requirements.
  • Lead team members and tier-one vendors to perpetually deliver client-focused technology services and providing IT support to the sales force.
  • Re-organized the ERP, Supply Chain Management and other software components of previous company under new structure.
  • Coordinated with the Network Enterprise Center to provide network services for over 50,000 customers on Fort Hood.
  • Evaluated, selected and negotiated a deal to procure an enterprise system to streamline company operations.
  • Managed 58+ EMR, ERP, SCM, BI, Infrastructure implementation projects as project manager/director.
  • Launched Cloud based ERP/SCM SaaS offering, collaborating w/ IBM (PureSystems) increasing sales.
  • Define Global ERP, ERP and BI long term strategy for Industrial Solutions businesses.
  • Led the effort of converting all back office ERP systems to SAP-IS Retail.
  • Developed IT Governance, Enterprise Architecture, Business Continuity, DR plans/procedures.
  • Implemented an intranet presence to share information across the enterprise.
  • Coordinate (consolidate) IT processes across the enterprise.
  • Installed ERP system at corporate headquarters and distributors nationwide.
  • Reengineered business project management processes including the implementation of an enterprise project management tool.
  • Upgrade and Implementation of VMWare Enterprise, EMC2 VNX SAN, Cisco Backbone and distribution.
  • Align IT team with enterprise performance objectives.
  • Implemented MS SQL database consolidation and normalization efforts to support ERP, Data Warehouse, and .Net SOA.

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596 ERP Jobs

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9. Disaster Recovery
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high Demand
Here's how Disaster Recovery is used in Chief Information Officer jobs:
  • Moved the organization toward meeting disaster recovery objectives by moving in the direction of cloud infrastructure.
  • Sponsored numerous IT Operations and Infrastructure improvement projects to improve overall network reliability and disaster recovery.
  • Directed disaster recovery operations for 44,000 unclassified and 3,500 classified users across Europe.
  • Developed a Security Processes and Procedures Manual and Disaster Recovery Plan.
  • Implemented company-wide disaster recovery plan at all 12 locations.
  • Designed and implemented a Disaster Recovery plans.
  • Established disaster recovery planning and services.
  • Started testing disaster recovery semi-annually.
  • Established disaster recovery, risk management, strategic planning, project portfolio office, and innovation office.
  • Established governance model, security practices (PCI, NIST) and Disaster Recovery plan.
  • Develop, maintain and oversee ongoing Change Control and Disaster Recovery plans and procedures.
  • Develop, test and certify a corporate disaster recovery plan with SunGard.
  • Spearheaded an initial study to set up Disaster Recovery on Private cloud.
  • Created Disaster Recovery Site with up to the minute data redundancy.
  • Designed disaster recovery strategy for eCommerce services company.
  • Established Technology Standards Board (TSB) Developed disaster recovery plan to ensure timely and effective restoration of IT services.
  • Architected and implemented Disaster Recovery Plan, incorporating offsite backup to safeguard all business-critical data.
  • Created Disaster Recovery Plan (DRP) & IT component of Articulation Agreements .
  • Deployed a VMWare virtualization project to improve technology reliability, scalability, and disaster recovery flexibility.
  • Implemented VMware ESX/ESXi 4.x/5.x virtualization platform to reduce data center space, improve scalability, reliability and portability for disaster recovery.

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593 Disaster Recovery Jobs

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10. Customer Service
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high Demand
Here's how Customer Service is used in Chief Information Officer jobs:
  • Program managed short-term and long-term IT strategy to deliver improved customer service to internal and external stakeholders.
  • Developed a high performing IT department focusing on customer service/satisfaction and best practices.
  • Coordinated communication with end-user communities on customer service.
  • Leveraged technology to improve customer service.
  • Increase productivity of both back office administration and field personnel through the use of technology while maintaining high customer service.
  • Improved customer service by 34% through mobile banking and text message banking design and implementation for customer segment.
  • Supervised and trained Tier 1 help desk personnel to ensure customer service in a demanding environment.
  • Assembled and managed a team of technicians with a focus on customer service.
  • Aligned the Central IT department as an integrated, customer service support center.
  • Developed and Implemented Agency's web-based customer service program from concept through launch.
  • Migrate the customer service applications to a terminal service based solution.
  • Staffed and trained customer sales and customer service department managers.
  • Assisted in process refinement to improve customer service and support.
  • Implemented customer service training to enhance the end user experience.
  • Led to Customer Service awards.
  • Challenged to improve customer service delivery, technical support quality and overall maturity level of the IT organization.
  • Saved $250,000 per year and improved customer service by developing and managing ATM operations project; 35 ATMs formerly outsourced.
  • Planned and built a customer services branch in the administrative headquarters office location.
  • Addressed computer and other software inquiries in the IT Customer Service Division.
  • Developed customer service website using custom PHP and javascript.

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58 Customer Service Jobs

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11. Business Process
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high Demand
Here's how Business Process is used in Chief Information Officer jobs:
  • Hired to install new Enterprise Systems and retire legacy applications, converge business/technology strategies and optimize business processes and supporting technologies.
  • Negotiated and executed deals with multiple Outsourcing vendors for Application Maintenance and Support, Business Process Outsourcing, and application development.
  • Replaced loan origination system and re-engineered core business processes with zero down time.
  • Performed Business Process consulting for Business Unit Presidents.
  • Led a related project where we installed 55+ security cameras, which are used for security and business process monitoring.
  • Initiated an infrastructure re-engineering effort along with business process re-engineering targeting a 15% reduction in IT expenses during 2014.
  • Led a diverse team in defining business processes, application selection, network solutions, and secured communications solutions.
  • Launched the transformation of business processes and systems from multiple Oracle ERP systems to a consolidated SAP ERP system.
  • Analyze access model, vendor security posture, business processes, operational processes and technology.
  • Established business process mapping standards and currently building process library on ARIS Express platform.
  • Realigned IT strategy to enhance business processes and improve supply chain.
  • Deployed systems to automate multiple banking and fee business processes.
  • Developed Business Process model for the entire business.
  • Apply business process reengineering and solution design background to identify challenges, assess viable solutions, and offer effective recommendations.
  • Lead and implemented a companywide PCI compliance initiative which included significant business process and technology changes along the entire sales cycle.
  • Implemented a document management system converting 10 million pages of paper files and developed electronic workflows for key business processes.
  • Develop, implement, and monitor information technology practices to enable fulfillment of strategic goals and business processes.
  • Process Improvement: Facilitated upgraded eDiscovery business processes, improving completion time by 93%.
  • Mentored the team in business process analysis and reengineering techniques.
  • Spearheaded the execution of a multi-year business process and IT reengineering program, the Carey Enterprise System (CES).

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80 Business Process Jobs

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12. Cloud
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high Demand
Here's how Cloud is used in Chief Information Officer jobs:
  • Led outsourcing and cloud-based development efforts, established vendor management criteria and programs.
  • Introduced Cloud services to cost effectively outsource internal computer and network functions.
  • Provided automated predictive dialing solutions both on premise and cloud solutions.
  • Led the Parts Now enterprise cloud road map and negotiated complex software, hardware, and integration partner contracts.
  • Used Cloud Security Alliance, ISACA Cloud E-Book, NIST SP-800 43,144 and FedRAMP guidelines relevant for the assessment.
  • Reduced operating costs by 35% and maximized tax dollars by converting to Gov 2.0 platforms and cloud-based technology.
  • Developed vision for and implemented business modernization effort that used a cloud based ERP solution saving $12M.
  • Implemented a cloud-based system strategy and the traditional web based single sign on methodology and supporting systems.
  • Created cloud strategy to further reduce cycle times and CapEx burden, while maintaining regulatory compliance.
  • Engaged the management team to start approving a strategy to move towards cloud based solutions.
  • Provided knowledge expertise towards new procurement processes and policies for cloud service providers.
  • Defined web services/ end points that will be accessed over the cloud.
  • Consolidated and migrated the agency data center to a private cloud.
  • Invited Speaker, Cloud Computing Workshop at BioIT World 2010.
  • Lead services: Technical consulting/professional services, implemented infrastructure (Data Center) solutions, virtualization and cloud computing.
  • Retired all storage systems and moved to Cloud-based storage: Achieved 99.8% uptime versus 80% the prior year.
  • Use this forum as an opportunity to educate stakeholders on 'Big Data' and cloud based applications.
  • Modernized systems and, began migration to Cloud, Mobile, Social, and Analytics.
  • Experience in Cyber security risk assessments on 3rd party cloud services and hosted services.
  • Involved in Cost/benefit analysis of 3rd party cloud API service "Mashery" for API management.

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1,957 Cloud Jobs

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13. Portfolio
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high Demand
Here's how Portfolio is used in Chief Information Officer jobs:
  • Designed and led project team through the successful implementation of critical business system replacements, specifically in managing financial portfolios.
  • Implemented a right-sized and evolving portfolio/project management process to provide timely and accurate information for all large and small projects.
  • Implemented structured methods for project and portfolio management for complex projects.
  • Establish enterprise portfolio management process.
  • Established Americas IT Portfolio Management process and established Portfolio Advisory Board (PAB) with Senior IT and business management.
  • Direct all aspects of project portfolio for CIO-led Mobile Center of Competency, enabling solutions for the mobile workforce.
  • Work directly with customers to better understand their needs and make adjustments the portfolio, process and procedures.
  • Managed a portfolio of B2B web services solution (SOA), EDI solutions, and custom applications.
  • Saved $8 million (10%) total costs from eliminating unreported purchases in field portfolio delivery.
  • Re-designed SDLC global delivery structure to deliver a larger more complex portfolio of service offerings.
  • Managed the facility IT&S project portfolio and the resources associated.
  • Owned budget, project portfolio, operational issues, and measurements.
  • Replaced 95% of application portfolio with modern, off-the-shelf packages.
  • Reduced the KM portfolio by 33%.
  • Reduced the C4ISR portfolio by 20%.
  • Established technology roadmap, investment portfolio prioritization, organizational structure, and performance based measures for all teams and projects.
  • Moved 20% of portfolio from Unix to Linux in first year of multi-year re-platform program.
  • Managed application portfolio for distribution, warehouse, manufacturing, financials and web sites.
  • Installed PORTIA system to help better manage its multi-billion dollar portfolio.
  • Implemented EPM Live Portfolio Engine, improving the management, monitoring, and consistency of the IT project portfolio.

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800 Portfolio Jobs

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14. Internet
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high Demand
Here's how Internet is used in Chief Information Officer jobs:
  • Developed business processes for contingency planning, data/Internet security, Certification and Accreditation auditing, and implementation of ITIL best practices.
  • Implemented internal internet (intranet), for enhanced communication, information sharing and improved productivity.
  • Designed and installed enterprise internet, near-real-time access to critical business information and customer reporting.
  • Established web development team to deliver Principal Trust's first significant internet applications.
  • Lead project manager for several wireless and hardwired Network/Internet solutions.
  • Developed reporting systems that measured sales results from catalog distribution, Internet advertising, and natural Internet search results.
  • Provided systems that tracked the results of Internet and direct mail marketing campaigns for MediaBay's products.
  • Managed first Internet banking project in Northern Indiana and brought it 'live' in six months.
  • Established Internet presence based on PeopleSoft portal product including hosting sub-domain sites for over 5000 distributors.
  • Managed a team to accelerate IBM's adoption of emerging Internet technologies.
  • Improved speed and reliability of internet access throughout the District.
  • Provided web administration to manage internet content and sales.
  • Implemented e-commerce and Internet presence.
  • Replaced an outdated government telecommunications infrastructure that provided Internet connectivity to 120 government agencies.
  • Developed system support and implementation strategy for Internet based startups.
  • Create WAN between the locations, including Internet connections, VPNs, Routers, Network Security etc.
  • Managed the computer department for U.S. Republic, a large long-distance reseller and Internet development company.
  • Implemented a Shoretel Voice over Internet Protocol (VoIP) telephone system.
  • Coordinated all systems functionality across LAN, WAN, and Internet communications.
  • Acted as an Internet startup (skunkworks) within the company.

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11 Internet Jobs

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15. Business Intelligence
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average Demand
Here's how Business Intelligence is used in Chief Information Officer jobs:
  • Established/led enterprise-wide data management/business intelligence strategy to support business transformation and product innovation.
  • Revised organization structure to add new positions in business intelligence, business analysis, project management and quality assurance.
  • Utilized Business Intelligence and IT methodologies and collaborated with department heads in Technology and Data Warehousing Programs.
  • Implemented a new Business Intelligence application to replace a legacy AS/400 reporting system - Detailed Sales/Marketing/Inventory/Margin Reporting.
  • Completed a major Business Intelligence initiative to improve customer segmentation and related revenue and profitability analysis.
  • Project Manager for the implementation of Information Builder's Business intelligence system for reimbursement analysis.
  • Implemented Business Intelligence program to allow executives to make better-informed data driven business decisions.
  • Constructed business intelligence and data warehousing system to support 20M consumer accounts.
  • Developed a business intelligence strategy to drive fact-based business building actions.
  • Managed the Business Intelligence department.
  • Provided for global SAP ERP, portal, business intelligence, J2EE standard, MPLS network, and IBM collaborative tools.
  • Key accomplishment is Sales, Distribution, Sales Force and Info Delivery (Business intelligence) and HR platforms.
  • Developed daily dashboards to measure key business metrics, using third-party business intelligence tool; (iii.)
  • Created a business intelligence team to deliver corporate metrics, dashboards, and reports with Microsoft SQL.
  • Selected ERP, CRM and business intelligence solution architectures for regional needs.
  • Project won the RealWare Award from Business Intelligence Magazine in 2000.
  • Institute enterprise reporting and tracking systems and author / develop business intelligence between Encompass 360 and Motivity Solutions.
  • Consolidated and stabilized SaaS operations for business intelligence applications, with 99.9% uptime.
  • Designed, architected, and deployed a business intelligence system for customer care and financial data.
  • Implemented a B-B transactional website and a Business Intelligence (BI) decision-support system.

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273 Business Intelligence Jobs

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16. CRM
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average Demand
Here's how CRM is used in Chief Information Officer jobs:
  • Implemented a customer relationship management (CRM) system to effectively manage member information, committee assignments and membership status.
  • Streamlined sales and opportunity tracking by leveraging industry specific and cloud based CRM solutions.
  • Lead the introduction/implementation of new technologies to enhance efficiency/effectiveness; tools include BI, CRM, SharePoint and Unified Communications.
  • Led the Application Development team and served as lead database designer to replace the company's critical CRM system.
  • Led expert team in implementation of Field Service, CRM, and ERP software.
  • Implemented new CRM, Property Management System, Accounting software, Web-phone services.
  • Implemented Dynamics CRM, Lync and numerous citizen engagement applications
  • Managed the team for the migration of existing data into salesforce.com with client management, to consolidate the CRM solution.
  • Resurrected failing Salesforce.com project for use as CRM to improve enrollment, customer service, and IT services.
  • Spear headed the deployment of PeopleSoft, a CRM systems for Customer Care, Helpdesk and Installation management.
  • Implemented ITIL processes for, cut operational budget, led PeopleSoft Financials and CRM implementation.
  • Implemented Microsoft CRM, Citrix Terminal Services, and MCI Co-location site.
  • Implemented other web projects including a Culligan website, Oracle CRM and AP imaging/workflow, and numerous other web based systems.
  • Boosted accuracy and accelerated processing of donations by training staff on Blackbaud fundraising and CRM software and providing targeted metrics.
  • Key Achievements: Designed and architected a new CRM/ERP application that streamlined the loan process through the operations group.
  • Created in-house CRM based on SharePoint for Licensing, Contract Mgmt, Customer Support and Sales Mgmt.
  • Replaced Siebel CRM with a more efficient and robust Salesforce.com solution.
  • Integrated Norwood PeopleSoft CRM system with Office Depot web site.
  • Managed the re-architecting of core CRM systems from outdated legacy platforms to C# .Net technology.
  • Pioneered the sales workflow from excel spreadsheets and ad-hoc CRM to Salesforce.

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70 CRM Jobs

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17. Business Continuity
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Here's how Business Continuity is used in Chief Information Officer jobs:
  • Designed and implemented an enterprise business continuity and disaster recovery strategy by leveraging Six Sigma and COBIT methodologies.
  • Established and led disaster recovery/business continuity team to assure information accessibility/availability during systems degradation or downtime.
  • Designed and Implemented a comprehensive Business Continuity plan and performed a full Business Impact Analysis.
  • Addressed all facets information technology operations, including disaster recovery and business continuity contingency planning.
  • Evaluate, select and implement disaster preparedness and recovery plan to ensure business continuity.
  • Collaborated on the System Security Plan and Disaster Recovery and Business Continuity Plan documentation.
  • Design information architecture with full responsibility for systems security and business continuity.
  • Developed and implemented the first IT policy and business continuity/disaster recovery plans.
  • Established strategy for business continuity and alignment with changing business needs.
  • Engineered remote Disaster Recovery center and real-time Business Continuity plan.
  • Implemented a managed business continuity and disaster recovery plan.
  • Implemented disaster recovery and business continuity plans post 911.
  • Introduced critical disaster recovery and business continuity plans.
  • Developed formal business continuity plan with successful annual validation
  • Redesigned the disaster recovery and business continuity processes.
  • Lead disaster recovery and business continuity plans.
  • Performed Business Risks & Impact of Potential Emergencies, Application Availability, Business Continuity, Disaster Recovery & Compliance.
  • Created, implemented, and managed service metrics * Provided business continuity and disaster recovery planning.
  • Oversee Security, Business Continuity and Disaster Recovery initiatives for Health Choice companies and all member healthcare centers.
  • Moved DR site to external hosting co-location facility and business continuity assessment, (SAS70) and Sarbanes Oxley compliant.

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242 Business Continuity Jobs

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18. Healthcare
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average Demand
Here's how Healthcare is used in Chief Information Officer jobs:
  • Developed IT strategies for several early-stage healthcare organizations including Outpatient Physical Therapy, Ambulatory Surgery Centers, and Concierge Medicine.
  • Developed IT infrastructure agility to rapidly accommodate expanded MCHS presence into regional communities to serve their healthcare needs.
  • Managed all information and communications technologies, operations for a statewide healthcare association network.
  • Provide executive leadership as head of IT for a healthcare organization with a one billion dollar book of business.
  • Accelerated B2B and electronic transmissions among strategic healthcare partners reducing expenses 152.6%.
  • Advised company's CIOSP3 Task Force on all healthcare IT environment needs.
  • Collaborated with major healthcare providers such as the Mayo Clinic.
  • Promoted to CIO after acquisition of Camelot Healthcare, LLC.
  • Designed and implemented the first wireless network used in healthcare.
  • Stretch was a Florida based healthcare IT consulting company.
  • Led OIT customer service organization to provide exceptional healthcare IT support for Level 2 VA medical center campus and outlying clinics.
  • Created a Electronic Medical Record response for funds in response to the current Presidents administration request to improve healthcare.
  • Designed and implemented healthcare IT innovations to improve patient care, provider workflow and profitability including:.
  • Provide IT and Healthcare expertise in the creation, development, and implementation of organizational strategies.
  • Recruited to manage the day-to-day IT operations and data center for a non-profit multi-site healthcare organization.
  • Plan and execute the spinout of this HealthIT and HealthCare staffing company from the TCA parent.
  • Implemented successful on-line and call center solutions to support [ ] healthcare customers 7x24.
  • Maintained 3.6 million lines of healthcare application systems code supporting [ ] customers.
  • Implemented competitive healthcare technology (in-house handheld devices in clinical settings) providing a competitive opportunities in Skilled Nursing Facilities.
  • Created technology roadmap to allow for expansion into automotive, mortgage, telco, and healthcare industries.

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986 Healthcare Jobs

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19. Software Development
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average Demand
Here's how Software Development is used in Chief Information Officer jobs:
  • Implemented development capacity resource system to match project milestones for IT management decisions on maximizing software development allocation process.
  • Oversee all Asia Pacific business development and sales operations for domestic/offshore software development business unit for navy.
  • Implemented productivity indicators for software development, help desk and engineering from internal customer feedback questionnaires.
  • Created Project Management Office to ensure consistent software development methodology and improve project delivery.
  • Managed via Microsoft Project software development, network infrastructure and graphic design.
  • Implemented formalized Software Development Life Cycle processes to improve customer satisfaction.
  • Coordinated all software development supporting 37 agencies.
  • Introduced the AGILE software development methodology.
  • Supervised 13 staff including Technical Sales & Marketing, Software Development, Customer Support, IT Operations and Administration.
  • Provided outsourcing, consulting, systems implementation and integration, consulting, software development, and staff augmentation.
  • Implemented accepted software development processes (Agile/Scrum/DevOps) and IT methodologies (ITIL) and PCI Audit Compliance.
  • Trained business managers on the Software Development Life Cycle and how the business would interact with IT.
  • Direct and participate in software development, Internet, Mobile Applications, and Cloud Development.
  • Lead software development team as they improve the organization's health information system.
  • Manage a group of Business Systems Analysts and directed software development projects.
  • Delivered major eCommerce solutions improving cost-efficient software development and dramatically reducing time-to-market.
  • Managed Software Development: o Developed enterprise, commercial-grade software for entire internal workflow.
  • Structured the IT organization and automated the software development request process.
  • Led software development effort to build new, web-based compliance tool designed to be used by multi-national clients (i.e.
  • Championed an Agile Iterative model of Software Development to successfully deliver 4 applications on the Salesforce s Force.Com platform.

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267 Software Development Jobs

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20. SQL
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average Demand
Here's how SQL is used in Chief Information Officer jobs:
  • Implemented database design, data access, and table maintenance through clustered SQL databases, DTS packages, and custom quires.
  • Designed and Project manager for all billing and processes for long-distance company with 300,000 customers using Microsoft Visual FoxPro & SQL
  • Administered Web/SQL servers, in-house servers, hardware and software installations and upgrades to ensure a reliable and secure environment.
  • Designed and implemented new SQL upload systems resulting in a savings of $50K annually.
  • Install of MSRS and SQL Software, updates, upgrades, troubleshooting and support.
  • Designed and implemented custom SQL and Access reports for all departments.
  • Performed SQL injections and White Hat attacks to test system security.
  • Validated logical & physical SQL Server & Oracle 7.0 databases.
  • Developed Triggers, Views, Stored procedure using PL/SQL.
  • Designed database tables, Stored procedure using PL/SQL.
  • Track Exchange, File, Print, SQL, and Fax Maker servers using Windows 2000 and 2003 servers.
  • Created B2C web site offering direct order entry, fulfillment and distribution using ColdFusion and MS-SQL.
  • Implemented online purchase requisition system with SQL backend that integrates with mainframe based Fiscal application.
  • Implemented companywide inventory tracking system using MS/SQL, which resulted in lower costs.
  • Project Manager for various projects including SQL 2000/Network wiring, Domain rollouts.
  • Architected Hybrid DR solution on Windows Azure to host SQL cluster.
  • Developed the UI SQL queries to populate the search results.
  • Merged 143 student and 12 finance accounts receivable tables in Oracle using ruby and plsql.
  • Developed integrated financial management systems across all locations with real time transactional replication utilizing MS-SQL, C++, and dotNET.
  • Utilized Visual Studio .Net 2008/2010, Adobe Photoshop CS5 and SQL Server Management Studio.

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188 SQL Jobs

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21. Web Application
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average Demand
Here's how Web Application is used in Chief Information Officer jobs:
  • Facilitated new business and increased revenue 12% by redesigning revenue-generating core business applications into customer-facing Web applications with 24/7 availability.
  • Guided multiple health care-related software development projects, from customer-facing Web applications to clinical data collection software for medical devices.
  • Developed external & internal websites and web applications, including internal tracking databases and reporting systems for several departments.
  • Validated and reviewed over 500 Hailstorm web application vulnerability reports.
  • Developed all Java web applications though entire life-cycle.
  • Featured all aspects of business dynamic web application.
  • Developed a web application, which allowed non-programmers to develop automated Surveys, Polls, and Event Registration forms, etc.
  • Led key IT functional areas, including infrastructure, customer service, data warehousing/business intelligence, and web applications.
  • Instituted best practices in web application development (QA, go live, code libraries, etc.)
  • Deployed more web applications, mobile applications, and a plan to transform ERP architecture and support.
  • Lead Project Manager and Business Analyst on a majority of custom web application projects.
  • Spearhead and direct development of new web application software and database across 7 offices.
  • Project managed teams of programmers, graphic and web designers for client web applications.
  • Created custom mobile version of job tracking web application to enhance ease-of-use for fieldworkers.
  • Started company creating websites and custom web applications.
  • Developed interface enabling Co-Packer to seamlessly migrate data from homegrown system to a .NET web application across multiple offices.
  • Project manager for the development and implementation of a web application for the regulation of Puerto Rico s insurance industry.
  • Integrated existing web applications into three year plan for upgrades and migration to new technologies.
  • Direct web application development in a Microsoft Visual Studio.Net / SQL Server environment.
  • Developed and evolved the consumer-facing, multi-channel roadmap for desktop, mobile and mobile web applications.

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37 Web Application Jobs

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22. Voip
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average Demand
Here's how Voip is used in Chief Information Officer jobs:
  • Streamlined communications within the agency by consolidating email, implementing a new intranet, and implementing VoIP.
  • Supported the geographical expansion and VOIP transformation with intuitive software solutions supporting the global expansion of countries outside of North America.
  • Implemented cloud computing, CISCO VOIP call center solution, and 3 e-commerce systems that processed 2M call center transactions monthly.
  • Created a Global VOIP Network with Virtual Private Networks enabling global access to the company's Data Center in Tennessee.
  • Assist with the implementation of a new phone solution (Cisco VOIP) across all health care locations.
  • Implemented consolidation of Outlook, Share Point and VOIP with first year savings of $1+ million.
  • Manage the Agency's various PBX telephone systems and develop migration plan to VoIP telephony.
  • Implemented 4800 VoIP seats across district netting $3.5 million savings in telecommunications costs.
  • Converted from an in-house PBX to a private cloud VoIP solution for telephony.
  • Negotiated, purchased, and managed VOIP system installation.
  • Implemented MPLS with VoIP and video conferencing.
  • Implemented a full-scale VoIP phone system.
  • Developed and deployed a cost-neutral managed VoIP solution to replace existing legacy telecomm systems.
  • Implemented VoIP solution, connecting multiple locations within national phone system that reduced telecom costs by 30%.
  • Coordinated and negotiated the Voice over IP (VOIP) supplier agreements for North Amerca.
  • Selected Achievements: Spearheaded the implementation of the new MPLS network and Cisco VoIP system.
  • Implemented VoIP Cisco solutions across all company locations to lower telecom cost.
  • Implemented companywide VOIP, secure VPN, Wi-Fi and new MPLS network.
  • Implemented Avaya VOIP and Microsoft Great Plains 2010, ERP solutions.
  • Maintain Cisco Enviroment, Implement new Cisco VOIP Phone System.

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35 Voip Jobs

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23. Business Development
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average Demand
Here's how Business Development is used in Chief Information Officer jobs:
  • Collaborate with Business Development team to generate revenue opportunities by promoting IT products and services to existing and potential customers.
  • Manage all corporate operations/functional roles/budgets as well as led all future rounds of business development.
  • Supported new business activities to include capture management, business development and customer meetings.
  • Recruited during a phase of rapid business development to deliver corporate technology strategy.
  • Reviewed contracts and business development activities to ensure net revenue maximization.
  • Schedule and coordinate conferences and training for the Business Development Partner
  • Developed an integrated suite of lead generation tools and taught hundreds of agents to coordinate online and offline business development.
  • Headed product and business development efforts for a military contractor to explore product line introductions into the private sector.
  • Play key role in new business development; cultivate productive client / prospect relationships and negotiate favorable agreements.
  • Created Best in Class business development processes, strategy, and marketing plan, establishing operational processes.
  • Designed and implemented several new business development solutions which increased revenue by 15%.
  • Initiated, planned, and led start-up of business development organization.
  • Structure business development, branding, and IT data center operations.
  • Partner with business development providing key technological input to attract and retain corporate and municipal banking customers.
  • Joined firm to pursue new hospital development and other healthcare related business development opportunities.
  • Supported business development efforts by delivering compelling presentations and managing new customer implementations.
  • Served as liaison to client, legal, management, technology, business development, and interoperability teams.
  • Served eleven years on the Small Business development council acting as technology consultant to SMBs.
  • Participated as a key member of NAS' Business Development Council.
  • Provided business development and opportunity capture and proposal development across the regions for enGenius, Advanced Systems Design and Emergint Technologies.

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230 Business Development Jobs

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24. Assurance
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average Demand
Here's how Assurance is used in Chief Information Officer jobs:
  • Developed a Department of Navy tool for assessing the security level of Naval contractor's internal information assurance programs.
  • Improved internal processes and boosted productivity by streamlining quality assurance, documentation, telecommunications, and help desk functions.
  • Provided technical assistance in Information Assurance Vulnerability (IAVA) resolution, mitigation and remediation.
  • Created software assurance plan with application development team by creating change management controls.
  • Developed change management, quality assurance, release management and vendor management processes.
  • Maintain optimal security as Information Assurance Security Officer and Systems Administrator.
  • Established and enforced information assurance and disaster recovery policies.
  • Implemented formalized Quality Assurance/Testing and Business Analysis teams and processes
  • Assist in preparation of IA certification and accreditation documents for the DoD Information Assurance Certification & Accreditation (DIACAP) process.
  • Served as the base Information Assurance Specialist who is the wing commander's authority and focal point for Information Assurance.
  • Led technical, development, quality assurance, project management, business analysis, and administrative staff of 33.
  • Performed annual training with 7th Army Reserves Command Europe Information Assurance team (Germany, April 2006).
  • Attend monthly meetings and provided feedback relating to topics within Information Assurance policy and compliance.
  • Provide the program with experience in Policy reviews of Information Assurance and Security regulations.
  • Assisted Army CIO with revision of Information Assurance regulations (AR 25-2).
  • Provided the Information Assurance and Accreditation for all DMMPO information systems.
  • Perform testing functions for quality assurance to ensure client satisfaction.
  • Led Business Process Modeling efforts to promote Interoperability and compliance with Information Assurance.
  • Provided quality assurance of all deliverables.
  • Implemented Quality Assurance, Project Management and Test Plans working closely with team of developers.

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289 Assurance Jobs

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25. Strategic Plan
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average Demand
Here's how Strategic Plan is used in Chief Information Officer jobs:
  • Devised and implemented strategic plan / management goal reporting quarterly for company executives and staff.
  • Developed and recommended IT strategic plan to achieve government and business objectives.
  • Developed and participated in strategic planning for all areas of responsibility.
  • Created and established corporate strategic planning process.
  • Led strategic planning, prioritization, and implementation of IT investments and activities in alignment with the company's strategic objectives.
  • Co-authored strategic plans for change communications, acquisitions (VeriSign, Apollo, Compaq), corporate transformation, and down-sizing.
  • Reported to Global CIO, played key role on IS management team helping drive results through strategic planning & delivery.
  • Conducted research and analysis of IT issues that may have impeded development and deployment of IT strategic plan activities.
  • Collaborated with the Board of Directors to ensure technology efforts were aligned with the school's strategic plan.
  • Prepared, reviewed, and monitored budgets, forecasts, and strategic plans to assist in long-range planning.
  • Advised and assisted the CIO in strategic planning, portfolio management, and policy development.
  • Positioned the company for rapid through the development of new strategic plans and business solutions.
  • Developed IT Strategic Plans as the work product deliverable for numerous clients.
  • Launched several major projects in 2011 in support of the 2012 strategic plan
  • Developed and presented the company's Strategic Plan to the Board.
  • Integrate technology and systems with clinic strategic planning.
  • Created a short-term and 2-year strategic plan.
  • Developed 5-year strategic plan aligning IT with business objectives for the corporation - completed the plan within 3 years.
  • Participated on Planning Team linking the IT Strategic Plan with the Corporate Strategic Plan.
  • Restructured the Agency's IT budget and strategic planning processes to ensure they met state government requirements.

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150 Strategic Plan Jobs

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26. Sharepoint
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average Demand
Here's how Sharepoint is used in Chief Information Officer jobs:
  • Designed and implemented a document management strategy using Microsoft SharePoint to remove the risk of file duplication and increase version control.
  • Enabled business intelligence through development of executive dashboard featuring at-a-glance financial data for decision-making; introduced enterprise collaboration via SharePoint portal.
  • Developed and implemented a Company SharePoint site which served as repository for all Company policies and procedures.
  • Provided basic technical and pricing vendor research in support of SharePoint solutions analysis.
  • Negotiated and managed outsourcing of Cisco IP Telephony and Microsoft Exchange/Outlook/SharePoint collaboration tools.
  • Documented customer requirements and shared how to leverage SharePoint to create solutions.
  • Implemented SharePoint resulting in increased collaboration and document management across the enterprise.
  • Developed and provided SharePoint end-user level training to ATS personnel.
  • Implemented Cloud strategy enterprise wide including Exchange to Office365 migration, Azure and SharePoint online for enhanced productivity.
  • Increased sales orders intake to 200 per day and tracking through SharePoint Portal with ERP integration.
  • Modified and maintained the Software Management website in SharePoint making it the Knowledge Management Central.
  • Led the visioning and road mapping for a corporate collaboration platform built on Microsoft SharePoint.
  • Manage team and intranet informational sites (SharePoint 2013) for NASA and SOC personnel.
  • Configured SharePoint sites and web parts on MOSS 2007 including security.
  • Migrated documents from shared drives to SharePoint MOSS 2007/2010 environment.
  • Developed the company's first Intranet site using Microsoft SharePoint.
  • Migrated to SharePoint 2013 hosted solution.
  • Web Services Responsible for conversion of the Campus Website consisting of 9000 pages to SharePoint content management system.
  • Migrated/upgraded SQL servers, Deltek servers, SharePoint servers, shared file servers and miscellaneous servers.
  • Utilized Projects IP telephony, Video Conferencing and Document Management (Sharepoint, Xerox).

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17 Sharepoint Jobs

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27. PMO
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average Demand
Here's how PMO is used in Chief Information Officer jobs:
  • Implemented PMO to support enterprise financial deployment at PBGC and transform delivery of pension services in wake of critical demand.
  • Conducted an Enterprise PMO assessment and provided observations and recommendations to improve the effectiveness of the PMO for CSX.
  • Established project performance measurements and processes to ensure PMO best practices are consistently being employed by all team members.
  • Established Executive Steering Committee and Project Management Office (PMO) to provide visibility into business needs of technology.
  • Mentored in house PMO team on agile methodologies and in delivering successfully under tight constraints with available resources.
  • Instituted PMO risk management and issue management policies, change approval board, reporting and budgeting procedures.
  • Streamline PMO and SDLC disciplines and procedures, with an emphasis on educating from the inside out.
  • Developed IT PMO Governance approach for Disney Worldwide Hotel and Resorts IT Development department.
  • Project Management: Established Project Management Office (PMO), mentored project managers.
  • Staffed and worked directly with new Project Managers who became the newly formed PMO.
  • Managed, monitored and controlled projects with Project Managers and PMO.
  • Implement global PMO, MBO system and Global Scorecard metrics.
  • Created North American PMO for IT projects.
  • Created a PMO and transformed an antiquated waterfall program delivery methodology toan Agile Methodology.
  • Established PMO utilizing a mostly Waterfall model methodology.
  • Established and managed a Project Management Office (PMO) responsible for running companywide business and technology projects.
  • Developed Infrastructure PMO; eight Senior Infrastructure Project Manager direct reports (full HR responsibility).
  • Performed a CMMI Maturity Assessment and developed a roadmap to achieve a high-performance PMO.
  • Implemented a Project Management Office (PMO) following a standard project lifecycle.
  • Formed enterprise IT Program Management Office (PMO) for Teva Americas IT.

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66 PMO Jobs

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28. Hipaa
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average Demand
Here's how Hipaa is used in Chief Information Officer jobs:
  • Integrate innovative tools to facilitate the administration and provision of HIPAA compliant patient/doctor and doctor/doctor collaboration.
  • Adapt to unique challenges of manufacturing, health care, legal and financial verticals (HIPAA and other regulatory constraints).
  • Sustained compliance with patient privacy regulations by developing security protocols and processes as the Chair of the HIPAA Compliance Program.
  • Implemented Key Government Regulatory, Industry Regulatory and HIPAA required Software changes to our Core Business System to maintain compliant.
  • Conducted Information Technology training for CMS employees as well as HIPAA compliance audits of all offices per Medicare requirements.
  • Worked with vendors and customers for various compliance requirements, including SOX, SSAE16, HIPAA and PCI.
  • Lobbied Michigan State legislators to align sections of the Michigan Health Code to closely parallel Federal HIPAA legislation.
  • Established security infrastructure - policies and procedures for OSHA, Joint Commission and HIPAA Audits.
  • Established a corporate IT Security and Compliance program to minimize risks under HIPAA/ HITECH.
  • Assisted in supporting state and federal regulatory requirements to ensure OSHA and HIPAA compliance.
  • Integrated the necessary procedures and methodologies to meet HIPAA and SOX compliance.
  • Ensured compliance with HIPAA regulations (privacy, security, transactions).
  • Led the implementation of HIPAA Privacy, Security and Transaction Sets.
  • Serve as the HIPAA Security Officer for the organization.
  • Serve as Security Officer and HIPAA Privacy Officer.
  • Crafted and published healthcare technology security/privacy standards (ensuring HIPAA compliance).
  • Mentored, trained and motivated a staff of 11 to increase their knowledge of Meditech, HIPAA, and Project Management.
  • Led governance activities including policy development and implementation, software license tracking and regulatory compliance for HIPAA and HITECH.
  • Ensured compliance with state/federal regulations: HIPAA, RIAA and The Clery Act.
  • Developed the first SOA environment to service ACS' providers and clients (payors) for HIPAA 837i & 837p claims.

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20 Hipaa Jobs

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29. HR
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average Demand
Here's how HR is used in Chief Information Officer jobs:
  • Developed effective relationships with all internal and external departments, vendors, and local government representatives through clear communication.
  • Mitigated existing Ad-Hoc network through implementation of centralized network management and infrastructure standardization.
  • Provide value to our customers through insightful consultation, recommendations and decision-making.
  • Know relevant issues and considerations to evolving threats and mitigation capabilities.
  • Streamlined business operations through process optimization and industry standard best practices.
  • Migrated disparate technology environments to cohesive architectural data synchronized platforms.
  • Implemented Controls, Change Management Structure and new Communication channels in addition to a Centralized reporting and HR mechanism.
  • Assisted, advised and implemented all systems (HRIS, Financial, and Payroll) for the Firm.
  • Increased profit from select customers by 10% through creation and implementation of computer assisted audit techniques.
  • Led the Global Product Master System program definition through completion of the Inception Phase.
  • Report progress on Architecture and Threat activities to management on a consistent basis.
  • Reduced average contract expenses by 35 % through aggressive negotiations with vendors.
  • Provided steadfast focus to lead the technical team through this emergency/crisis.
  • Directed business processes from A to Z through end-user delivery.
  • BOOK KEEPER Managed three state job contracts (Alabama, Mississippi, Arkansas) for job training.
  • Implemented Tele-Health initiative allowing the hospital to consult with doctors throughout the state and improve patient health.
  • Maintain a detailed CRM account of all prospecting and client development activity carried out through Salesforce database.
  • Manage $25M budget; $15M OPEX, $10M CAPEX covering three datacenters and 25 regional offices.
  • Reduced server count from 48 servers to 8 thru the use of VMware and the Cisco UCS sever environment.
  • Decreased telecom and data center expense by 50% through contract renegotiations and vendor replacement.

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363 HR Jobs

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30. Data Centers
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low Demand
Here's how Data Centers is used in Chief Information Officer jobs:
  • Initiated a strategy to relocate data centers and provide off-shore opportunities.
  • Consolidated several data centers into one main computer facility.
  • Achieved a 50% cost decrease from prior replication between corporate data centers while cutting recovery time by 80%.
  • Spearheaded cost-efficient build-out of new global offices and global data centers in North America, Europe, and Asia-Pacific.
  • Led the design, construction & maintenance of multiple high-tech trading floors and data centers.
  • Engineered multiple data centers, networks and large-scale projects on time and within budget.
  • Developed and launched new JSTOR delivery platform across 3 data centers with master/slave replication.
  • Created an analysis of current server and networking configurations in the three data centers.
  • Implemented regional data centers in the US, Europe and Asia.
  • Unified 70 systems in 52 locations to regional data centers.
  • Achieved SSAE16 SOC II certifications for all internal data centers.
  • Saved $72,000 annually by reorganizing data centers.
  • Migrated 4 global data centers to Amazon AWS.
  • Established Data Centers in Japan and US.
  • Developed a cost effective, technologically advanced organization across multiple locations, supporting both domestic and international data centers.
  • Directed the IT operations in five domestic locations as well as the London and Bermuda data centers.
  • Managed the data center migration from three data centers to one and the upgrade to Citrix.
  • Designed and deployed Cataphora s data centers, information systems, networks and security systems.
  • Manage all Infrastructure projects, servers, equipment, data centers and IT Staff.
  • Establish Data Centers and all connectivity (i.e.

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29 Data Centers Jobs

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31. Data Warehouse
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low Demand
Here's how Data Warehouse is used in Chief Information Officer jobs:
  • Designed and implemented executive and management decision support system with integrated financial and clinical data warehouse, online reporting and modeling.
  • Developed data warehouse strategy to support client-specific billing and reporting.
  • Project management responsibility for Data Warehouse design and construction project.
  • Implemented an Enterprise Data Warehouse for financial modeling and decision-making.
  • Implemented a data warehouse that streamlined international financial reporting.
  • Improved efficiency, compliance, and reporting by deploying CRM, document management, and data warehouse solutions for the enterprise.
  • Mitigated business risk deploying an enterprise data warehouse to advance the actuarial function and deliver timely data to the business.
  • Implemented a data warehouse and BI environment that measured business results and was used to adjust strategies.
  • Sponsored several development projects, including an Executive Information System, a Data Warehouse and an Intranet.
  • Collaborated with multiple department leaders to design and build a data warehouse for research and business analysis.
  • Directed the redesign and expansion of the Financial and Clinical Data Warehouses to produce enterprise-wide reports.
  • Developed global data warehouse and forecasting systems - SQL server based with real time ERP access.
  • Deployed company's first Data Warehouse using Ocean Store servers and SQL databases.
  • Created data warehouse for Internal Data and External Retail Sales.
  • Implemented a centralized data warehouse (EPICOR, TOPNOTCH, LOANLINER, FiServ - XP2).
  • Developed a comprehensive data warehouse coupled with modern business intelligence tools.
  • Implemented leading-edge analytics based on enterprise data warehouse.
  • Architected a data warehouse of trades, positions & income to analyze results & make better investment decisions.
  • Set up telephony, warehouse management, developed Data Warehouse analytics, merchant targeting and user retargeting programs.
  • Led team to create data warehouse and client dashboard utilizing ColdFusion, MSSQL, ASP, .Net.

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33 Data Warehouse Jobs

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32. Itil
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low Demand
Here's how Itil is used in Chief Information Officer jobs:
  • Developed IT Service Management framework using ServiceNow and aligning with ITIL.
  • Instituted ITIL service management and enterprise data solutions.
  • Documented and institutionalized governance for SOX and SAS-70 (SSAE-16) compliance, and formalized controls in an ITIL framework.
  • Provided input to a gap analysis to identify processes that are missing critical components that align to the ITIL framework.
  • Received ISO 27001 certification as a result of implementing ITIL best practices within and outside of IT organization.
  • Implemented MS System Center / Service Manager to identify track and resolve incidents using the ITIL framework.
  • Implemented DMAIC and ITIL processes to stabilize operations, resulting in 8x reduction of unplanned outages.
  • Implemented IT governance best practices and a service oriented operating model for IT following ITIL.
  • Introduced ITIL concepts such as Change Management, Service Management, and Incident Management.
  • Provided oversight of the development of the Treasury DO Incident Management process using ITILv3.
  • Introduced technology governance & compliance disciplines based on ITIL and PMI methodologies and software.
  • Utilized ITIL project management with a focus on EVM and NIST.
  • Directed the set-up of an ITIL compliant Service desk.
  • Formed ITIL Support Matrix across all Applications and Systems.
  • Establish ITIL / Service Desk practices and corresponding tools.
  • Participated in an initiative to transform the DATA CENTER d into a Services based model, using ITIL principles.
  • Implemented ITIL processes and Agile Project Management to streamline/optimize support, improve SLO/KPIs, and increase customer satisfaction.
  • Instituted ITIL, TOGAF and Six Sigma process methodologies to create uniform deliverables and set standards for success.
  • Implemented ITIL Service Management principles across the US providing enhanced service to end-users and reducing operational risk.
  • Based on CobiT, ITIL principles) among other responsibilities

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154 Itil Jobs

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33. Intranet
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low Demand
Here's how Intranet is used in Chief Information Officer jobs:
  • Bridged communication gaps with campus-wide intranet, college-wide website, and wireless networking systems.
  • Handle confidential information and act as primary content administrator for Corporate IT intranet.
  • Designated MIS representative for company-wide steering committee of Internet and Intranet content.
  • Increased world-wide communications by integrating 36 business systems into the corporate intranet.
  • Led a global initiative that replaced the current intranet with a collaboration suite that collected all employees around the world.
  • Maintained the Corporate Internet website (http://www.novacare.com), as well as multiple Intranet websites.
  • Redesigned Yahoo's corporate intranet increasing the user satisfaction rating from 35% to 94%.
  • Managed transition for 600 Navy Marine Corps Intranet assets from Windows XP to Windows 7.
  • Improved communication across the enterprise with the development of a new corporate Intranet.
  • Maintain office intranet, office lists, email groups, and subscriptions.
  • Launched the corporate Intranet site including the corporate master schedule.
  • Installed, administered, and developed intranet web server.
  • Developed, implemented, and maintained corporate Intranet.
  • Designed, built, and supported company Intranet
  • Developed and deployed Intranet and Internet sites.
  • Influenced corporate culture by instituting an intranet dashboard/analytics platform to drive decision making.
  • Helped redesign the intranet and provided technical expertise on the redesign of the hospital web site.
  • Maintained multiple web servers accessed via the county intranet and extranet using IIS 6.0.
  • Communicate through Intranet postings, e-mail and in-person communications with the partners, department heads, and end users.
  • Project Highlights Information Systems Intranet- Led and managed the redesign of the IT intranet site.

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5 Intranet Jobs

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34. Vmware
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low Demand
Here's how Vmware is used in Chief Information Officer jobs:
  • Designed and implemented VMWARE virtual server solution, including virtual management.
  • Implemented and managed VMWARE 5.1 environment support Microsoft Windows 2012 servers and services such as Lync, SharePoint and Exchange.
  • Lead and manage a world-wide team of Infrastructure Engineers focused on SAN, LAN, WAN and VMware infrastructure.
  • Migrated server environment to VMWare to reduce costs, provide redundancy and increase flexibility.
  • Consolidated 75 PC-based Process Control servers to Windows servers on VMware.
  • Lead the transition from traditional physical infrastructure to a virtualized environment, utilizing VMware and Cisco servers.
  • Virtualized Data Center architecture utilizing open standards, VMWare-Hyper-V-Citrix, and hybrid private-public cloud offerings.
  • 3-Eliminated the use o phi si cal servers and implemented virtualizaci n as a stands by migrating to VMWARE platforms.
  • Achieved $2 million savings through server and storage virtualization using EMC SAN and VMware.
  • Produced first private cloud system without the usage of VMWare or other virtualization tools.
  • Post P2V notifications to customers, VMware Team and Datacenter Team.
  • Administered virtualized server environment using VMWare 4.0 and NetApp FAS2040 SAN.
  • Manage complex UNIX/Linux/Windows Bare Metal, KVM and VMware virtualizations.
  • Refreshed 85% of the agencies hardware and migrated over 50% of the server infrastructure utilizing VMWare virtualization products.
  • Reduced server infrastructure footprint by 60% by implementing modern hardware and virtualization standards(VMWare VSphere).
  • Implemented VMWare v5.1 and Citrix (Citrix delivered to 250 end users).
  • Integrated Veeam version 8 backup and replication services with the VMWare virtualization topology.
  • Deployed storage virtualization and server virtualization with products from EMC and Vmware.
  • Deployed virtualized servers (VMWare) to increase architecture scalability and performance.
  • Introduced new technologies and vendors, such as Citrix, VMware, Wireless Networks, WYSE terminals, iPads, Flexprint.

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73 Vmware Jobs

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35. Business Units
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low Demand
Here's how Business Units is used in Chief Information Officer jobs:
  • Fostered positive collaboration with executive peers and all business units to ensure alignment with overall corporate objectives.
  • Collaborated with business units to design and implement new systems to improve operational efficiency.
  • Manage the relationships between Information Technology and the Business Units of Regions Financial Corporation.
  • Establish strong professional relationships across business units built on trust and transparency.
  • Structured organization to align with business units and to focus accountability.
  • Created multiple customer focused business units with supporting corporate units.
  • Forged strong relationship with business units across the company and work closely with affiliates to insure alignment of shared services.
  • Promoted a culture of innovation as an essential problem-solving tool and managed this gradual cultural change across business units.
  • Partner with CEO and senior leadership across multiple business units to determine future objectives and develop strategic action plans.
  • Collaborated with multiple business units to follow through with performance of corrective actions taken on all systems issues.
  • Restructured the technology team to provide a higher level of quality and service to the business units.
  • Lead the technology delivery team to ensure all technical requirements of the business units are met.
  • Result - three distinct technology organizations, supporting 25 business units and over 2,000 employees nationwide.
  • Partnered with cross-functional business units, serving as a conduit between business and technology.
  • Led systems efforts for acquisition and divestiture of business units and stores.
  • Directed world-wide IT operations with 15 business units to include IT Department of 30 IT professionals in Hong Kong.
  • Delivered $3M savings though staff reorg and development of shared services across multiple business units.
  • Developed and delivered multi-year IT Strategies to drive growth globally to assigned business units.
  • Partnered with Business Units to develop the Electronic Commerce (EC) iBuy strategy.
  • Renovated a neglected relationship between the IT department and key business units.

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106 Business Units Jobs

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36. Saas
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low Demand
Here's how Saas is used in Chief Information Officer jobs:
  • Managed information technology security of network infrastructure and applications for both corporate IT and SaaS-hosted environments.
  • Negotiated SaaS contract to support business model from a technology expense and functionality standpoint.
  • Initiated Platform/Software as a Service (PaaS/SaaS) with Microsoft, Google, and Amazon Web Services.
  • Developed and executed a strategic SaaS outsourcing plan which saved in excess of $500k/year operating expenses.
  • Transitioned company to SaaS e-commerce solution provider serving B2C, B2B, and D2C business models.
  • Led enterprise wide Internal Cloud deployment with IAAS, PAAS and SAAS service delivery.
  • Directed the SaaS Engineering team responsible for in-the-cloud services for 100+ million users.
  • Spearheaded 'Du-Learning', a SaaS offering, for on-line education.
  • Led first enterprise internal cloud delivery of PAAS and SAAS services.
  • Created award willing SAAS application focused on SEO.
  • Deployed the above in HP SaaS solution.
  • Redesigned / developed primary revenue systems from legacy mainframe to SALESFORCE-based SaaS application model.
  • Developed an IT infrastructure that allows the organizations to offer IT services/support to other YMCA's, selling IaaS and SaaS.
  • Virtualized most business applications using a SaaS Cloud based model, reducing costs by > 15%.
  • Conceptualized and developed an award winning SAAS platform for monitoring and aligning local SEO and SEM campaigns.
  • Lead the organization to success from kickoff to touchdown in many SaaS multi-facet product suite introduction initiatives.
  • Architected Web, Windows, and Mobile applications to be deployed under a SaaS model.
  • Implemented several out-of-the box SaaS based solutions (e.g.
  • Created innovative SaaS technology product serving patients and prescribers to execute self-serve benefit verifications and prior authorizations at point of prescriptions.
  • Devised a proactive technology innovation plan including Cloud (Saas) and virtualized infrastructure.

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119 Saas Jobs

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37. Cost Savings
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low Demand
Here's how Cost Savings is used in Chief Information Officer jobs:
  • Implemented rigorous reviews and audits of 3rd Party Contracts and telecommunications invoices resulting in annualized cost savings of approximately $550K+.
  • Resulted in annual cost savings of over $150K and reduced file access availability from ~20 hours to under 10 minutes.
  • Improved buying power and cost savings through a precise lease return program that keeps our users in the latest technology.
  • Cost savings of over $65,000 a year in telecommunications were a direct result of the new VPN solution.
  • Realized cost savings of 18% by implementing benchmark equipment standards and streamlining fixed assets and inventory control procedures.
  • Developed financial models and projections and negotiated vendor contracts resulting in overall cost savings over 50%.
  • Generated cost savings of more than $5,000 per month over a point-to-point WAN link.
  • Played a key role in driving cost savings and revenue generation for the firm.
  • Delivered over $1mil in annualized cost savings by managing consumption of IT services.
  • Implemented tracking system for IT vendor contract expiration and potential cost savings.
  • Drive cost savings initiatives, server consolidation and negotiate IT contracts.
  • Cost savings in printing and mailing of physical style guides.
  • Identified and implemented $5MM cost savings initiative.
  • Identified and implemented substantial infrastructure cost savings through review of contracts and vendor negotiation.
  • Project resulted in an annual cost savings of $29,000 per year Ability to communicate complex technical issues to non-technical audiences.
  • Consolidated disparate technology and IT support services for Trumbull's three distinct business verticals realizing staff efficiency and cost savings.
  • Achieved $500K in annual cost savings via the implementation of a new Applicant Tracking System (Taleo).
  • Authored and implemented plan to reduce internal and external headcount resulting in annualize cost savings of approximately $2.2M+.
  • Led Successful implementation of Microsoft VDI that led to cost savings and efficiencies.
  • Migrated all companywide EDI to a single vendor resulting in significant efficiencies and cost savings.

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7 Cost Savings Jobs

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38. Information Management
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low Demand
Here's how Information Management is used in Chief Information Officer jobs:
  • Formed an Information Management Team with the goal of improving process flows and facilitating inter-departmental collaboration and problem solving.
  • Designed and implemented an information management strategy that includes data storage, data retention, and data archiving solutions.
  • Volunteered to take-over mismanaged Heath Information Management Department using millions in unnecessary costs and declining rapidly in performance.
  • Initiated information management processes resulting in quicker information consumption and dissemination to internal and external collaborating agencies.
  • Passed multiple Inspector General program inspections without any significant findings in Information Management and Assurance.
  • Analyzed telecommunications information management needs, and requests logistical support and coordinated systems integration.
  • Authored Information Management Policy to enhance integrity, availability and confidentiality of data.
  • Provided administrative oversight of the Health Information Management Department.
  • Created planner performance dashboard and similar information management applications.
  • Reported to Manager of Information Management.
  • Redesigned processes in ED, Materials Management and Health Information Management resulting in savings of over 12,000 man hours per year.
  • Led leadership team through several process redesign initiatives leading up to the design of the corporate information management platform.
  • Head of Information Management/Technology for 80 bed military hospital and 5 branch clinics.
  • Performed information management, tracking, and research.
  • core teams, instigated necessary standards and procedures in accordance with JCAHO information management guidelines.
  • Head of Information Management/Technology for multi-site medical education and training organization.
  • Managed the Information Systems and Health Information Management divisions with a staff of over 40 full time employees.
  • Served as the organization s Senior Information Management / Information Technology (IM/IT) and cybersecurity manager.
  • Served as Chairperson of the Information Management Strategic Committee creating the vision and mission for Hunterdon Healthcare System's technology plan.
  • Architected the complete re-design of information management procedures and information retention for the US British Defence Staff.

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204 Information Management Jobs

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39. Annual Budget
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low Demand
Here's how Annual Budget is used in Chief Information Officer jobs:
  • Prepared and monitored annual budgets.
  • Directed all activities in the Information and Technology Office with a $5.6 million annual budget and more than 35 personnel.
  • Managed annual budget of $3-4 million, selected vendors, and negotiated all technology contracts for firm departments.
  • Managed $25M annual budget, 7 direct reports and a total staff of 90 IT professionals.
  • Managed a staff of 100 technology professionals and an annual budget of $30 million.
  • United Way of Miami-Dade funds local service providers under an annual budget of $60M.
  • Manage $2.2M annual budget in the Local Area Network Office for AFC2ISRC.
  • Direct over 300 employees with a $275M annual budget supporting 350,000 users.
  • Manage nearly 100 personnel with an annual budget over $15 million.
  • Staff of 130 and annual budget of approximately $32 million.
  • Managed $30 million annual budget and supervised 60 IT employees.
  • Prepared annual budget plans for recurring and non-recurring expenses.
  • Determine the annual budgets for the Technology implementation.
  • Managed $11 million annual budget.
  • Managed an $11M annual budget.
  • Managed $5M annual budget.
  • Managed 16 contracts, overseeing a $20MM annual budget, $4MM CapEx.
  • Managed the IPT annual budget of $19M - $26M.
  • Managed the IPT annual budget of $2M - $5M.
  • Administer a multi-million dollar annual budget.

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7 Annual Budget Jobs

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40. SAN
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low Demand
Here's how SAN is used in Chief Information Officer jobs:
  • Restructured department to ensure team members were focused on technology rather than political agendas, and positioning unit as non-partisan.
  • Ensured non-partisan status by migrating functions into a parallel civil service entity.
  • Spearheaded corporate-wide high-availability network with virtual servers & common-use SAN design.
  • Saved thousands of dollars by disapproving non-essential requests.
  • Launched extremely successful Year Two Thousand Readiness plans, while achieving the highest ratings available from independent auditors.
  • Zero system downtime during Hurricane Sandy; main offices returned to full operation 2 hours after power restoration.
  • Direct the implementation of Security Information Event management system to support Santa Clara and Super Bowl 50.
  • Managed all support teams and consultants for headquarters as well as thousands of businesses.
  • Managed the move of a major clinic in Santa Fe.
  • Manage servers, firewall VPN, SAN, wireless WAN, and software.
  • Implemented a barcode document management system that streamlined document processing and save the company thousands of dollars in productivity time.
  • Led the implementation of Electronic Patient Care System (Sansio EPCR) including the integration to legacy Dispatch and Billing systems.
  • Saved several thousands of dollars by creating a custom HR system using OrangeHR (PHP), ruby, and mySQL.
  • Continued development of low cost, analytics platform able to deliver highly interactive content from thousands of fragmented data sources.
  • Install and configure Laserfiche for e-scanning of thousands of pages of court documents and court cases.
  • Virtualized all servers into a host, SAN, configuration provided redundancy with fail over.
  • Contract CIO of Guardian IT Solutions, San Diego, CA.
  • Implement a virtualization strategy (VMWare, SAN storage) that reduced the firm's hardware footprint by over 70%.
  • Hardened systems/networks to achieve Full Ready For Business status < 12 hours after Hurricane Sandy devastated New Jersey.
  • Designed and configured SAN infrastructure in conjunction with the datacenter storage and backup consolidations for Lucent's datacenters.

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237 SAN Jobs

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41. Technical Support
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low Demand
Here's how Technical Support is used in Chief Information Officer jobs:
  • Developed and coordinated Information Technology plans with external vendors and other technical support.
  • Provided both internal employee and external customer technical support.
  • Direct infrastructure management and technical support services.
  • Supported over 3500 end-users and the Supply Support Activity Office by providing technical support, new equipment integration and system upgrades.
  • Optimized IT organization reducing 8 FTE's, while increasing technology adoption and improving services and technical support.
  • Supervised a team of soldiers to provide technical support for Army Reserve units in KY and TN.
  • Procured a Massachusetts technical support contract generating $2.26 million annually with 63% margins.
  • Manage a staff of Technical Support Managers, Programmers, Help Desk personnel and Trainers.
  • Oversee provision of end-user services, including help desk and technical support services.
  • Establish operating procedures, provided technical support and training for all staff.
  • Provided troubleshooting and technical support to online HRMS PeopleSoft End Users.
  • Delivered on-site IT and AV technical support for 20 staff.
  • Oversee the data management and technical support functions.
  • Performed 24 hour on-call technical support.
  • Managed all application development, systems engineering, database administration, network administration, and technical support teams.
  • Managed IT budget allocation for software product development, internal and external technical support and operational infrastructure.
  • Orchestrated offshoring of global 24/7 technical support and network monitoring/management.
  • Staff included Programmer/Analysts, Technical Support, IT Help Desk, Network Administration and IT Coordinator.
  • Provided pre-sales technical support to sales teams.
  • Consolidated/reorganized/off-shored InvestOne & Investar*ONE technical support teams into a single homogeneous organization.

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179 Technical Support Jobs

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42. Service Delivery
demand arrow
low Demand
Here's how Service Delivery is used in Chief Information Officer jobs:
  • Designed a new technology platform and service delivery model suitable for a commodity chemicals company and began physical separation form BP.
  • Support Services - Established Application Service Provider model to facilitate accountable service delivery to the operating units in Europe.
  • Managed Project Delivery, Applications Development, Technology Service Delivery, Security, and the Technical Architecture teams.
  • Implemented Information Technology Infrastructure Library (ITIL) to drive service delivery consistency and velocity.
  • Re-organized and re-positioned the information technology department for more efficient and effective service delivery.
  • Reorganized to better align service delivery to business needs.
  • Manage service delivery for +800 users, +400,000 customers, with a $10 million annual budget.
  • Sponsored a Six-sigma initiative resulting in a 35% improvement in IT Service Delivery.
  • Developed & prepared diagrammatic plans for web based service delivery over the Internet.
  • Promoted to Global VP of Infrastructure and Service Delivery after 911..
  • Improved client service operations, and simplified product and service delivery.
  • Implemented ITIL Service Delivery Model for IT services.
  • Implemented standards and processes for service delivery.
  • Introduced a standards-based, customer-centric approach in all areas, including development, negotiation and introduction of SLA-based service delivery.
  • Assessed the offsite vendor hosting environment readiness and Service Delivery procedures.
  • Reduced IT budget by 250k over a one year period by renegotiating contracts, while enhancing service delivery.
  • Implemented IT service delivery SLA's establishing a reliable and predictable IT delivery model.
  • Reorganized the IT staffing and Service Delivery Model to Improve Customer Satisfaction.
  • Balance internal and contract IT (onsite/offshore) teams to maximize IT service delivery while minimizing costs.
  • Align strategic business needs with the IT service delivery model.

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144 Service Delivery Jobs

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43. IP
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low Demand
Here's how IP is used in Chief Information Officer jobs:
  • Present project service capabilities and future opportunities to Operating Division and their customers to foster rapport and relationships.
  • Examined routing protocols and port security spanning multiple platforms.
  • Implemented multiple security programs and processes.
  • Weekend responsibilities with Blackberry/iPhone assistance.
  • Participate as an active member of the senior management team in decisions affecting the overall direction and strategy for the corporation.
  • Develop close working partnerships with all business units, including but not limited to the key revenue generating business clients.
  • Provide reports detailing security risk assessments, UNIX, Linux and MS OS DISA Gold Disks and scripts.
  • Performed as Systems Administrator responsible for all aspects of the SIPRNET, AD, account creation, etc.
  • Requested to lead, build and run global Business Relationship Management center of excellence.
  • Streamlined the chain of command and internal structural roles, relationships and responsibilities.
  • Deployed and implemented all networking hardware, servers, PCs/Macs and telephone equipment.
  • End to end IT ownership of 30+ manufacturing facilities and office sites.
  • Conducted software and hardware troubleshooting on machines across multiple platforms.
  • Act in Advisory capacity on multiple other projects and efforts.
  • Established and maintained 27 vendor partnerships.
  • Design and execute business development strategies to identify geographical and vendor support opportunities, outsourcing or offshoring partnerships.
  • Maintain multiple company websites, ensuring information is up-to-date and optimizes marketing and SEO performance, resulting in better search rankings.
  • Provide timely responses to Navy tasker's involving PKI, FISMA, and DSAWG participation.
  • Envisioned, Planned, Executed Entrepreneurship Development Program StartUp Cup globally, with local partners/stakeholders.
  • Support the Chief Technology Officer with our partnership with Intel Security, including supporting joint Atos/Intel booth at Gartner event.

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249 IP Jobs

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44. Leadership
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low Demand
Here's how Leadership is used in Chief Information Officer jobs:
  • Applied project management techniques to initiate and drive communication of department capacity and capabilities to university leadership.
  • Commended for exceptionally meritorious service and outstanding leadership.
  • Provided leadership-training programs for new members.
  • Charged with driving technology initiatives globally that would grow the business 50% over 3 years and maintain its leadership position.
  • Selected over 7 peers as Help Desk Supervisor, providing leadership and guidance resulting in a 75% increase in productivity.
  • Provided strategic and technological leadership for the design and development of new $300M Acute Care facility and 2500 sq.
  • Report directly to the top agency leadership on specific IT metrics, plans, budget execution and Presidential initiatives.
  • Supplied operational leadership for shared information services, including compliance, security, and IT policies and procedures.
  • Furnished management and operational leadership, including compliance, security, IT policies and procedures, and training.
  • Provide global guidance and leadership for all Management Information Systems for this $2+ billion multinational corporation.
  • Selected to participate in the Advanced Leadership Academy with peers from throughout the Henry Ford Health System.
  • Partnered with senior leadership to develop the Enterprise Resource Planning (ERP) strategy for the company.
  • Increased Morale: Energized entire team leadership by investing in training and career development.
  • Provided IT policy guidance to senior leadership, staff, and customers.
  • Key member of the leadership team in all strategic planning and decision-making.
  • Assist company leadership in the implementation of internal technology programs and procedures, leading to more streamlined technology policy.
  • Provided employee and technical communications planning and leadership to project teams, creating project plans and communications collateral.
  • Provided daily communications leadership to IT executives on specific campaigns and announcements.
  • Provided leadership with open dialogs and transparency.
  • Provide daily status updates from the DISA SMEs to our DISA leadership.

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1,695 Leadership Jobs

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45. Process Improvement
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low Demand
Here's how Process Improvement is used in Chief Information Officer jobs:
  • Organized client and employee educational meetings to introduce process improvement technology, resulting in improved client relationships and more efficient employees.
  • Achieved dramatic and sustained phenomenal improvement is measured customer satisfaction through the implementation of strategies and process improvements.
  • Process Improvement - Co-chair of an enterprise-wide process improvement committee focused on enterprise business process improvement.
  • Spearheaded process improvement resulting in overall cost reductions as well as optimizing resources.
  • Increased warehouse and frozen-chain operations through technology and process improvements.
  • Lead departmental strategy, Process improvements and service level agreements.
  • Develop annual plan for business process improvements.
  • Considered an expert in strategic planning, project management, information systems and security (CISSP/CISA/CISM), and process improvement.
  • Created continuous process improvement program, culture change program, and published monthly newsletter called Read All About IT.
  • Saved $2M in telephony costs in 12 months through process improvement and vendor management.
  • Created process improvement plans and strategies designed to streamline the current work process and structures.
  • Reduced contract personal services costs by 50% through business process improvements and contract negotiation
  • Saved millions of dollars through process improvements, intense vendor negotiation and cutting waste.
  • Implemented process improvements, change management, long-term strategy and road-map for future state.
  • Assisted in the creation of internal process improvement website.
  • Developed key reporting metrics to drive process improvements associated with production, standard costing and inventory management.
  • Recommended equipment management process improvements estimated to reduce loss by 50%.
  • Facilitated 3.5% revenue growth at 5% or more lower annual cost by leading a corporate- wide process improvement initiative.
  • Implemented process improvements reducing new client monetization period from 6 months to 3 months.
  • Initiated process improvement exercises with investment operations team, streamlining accounts receivable, statement production and pre-trade workflow.

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184 Process Improvement Jobs

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46. Direct Reports
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low Demand
Here's how Direct Reports is used in Chief Information Officer jobs:
  • Supervised 10 direct reports and a peak-augmented staff of 65 employees, third party consultants, project managers and application developers.
  • Managed 30+ internal/external direct reports; prepared and implemented an annual IT operating and capital budget exceeding $4 million.
  • Managed six direct reports over 12 global locations during an organic rapid growth period of 23% a year.
  • Manage and Monitor CIO's calendar as well as primary support for 6 IT Directors and their direct reports.
  • Provided executive leadership to Global Information Technology Team, consisting of 8 direct reports and 250+ indirect reports.
  • Hire, train, coach, counsel, supervise, mentor and evaluate performance of Direct Reports.
  • Provided global executive leadership to IT team consisting of 13 direct reports and 500+ indirect reports.
  • Provide budget analysis and forecasting, maintain vendor contracts, and managed 11 direct reports.
  • Established standard review policies and created career paths for direct and indirect reports.
  • Directed the activities of 12 direct reports and up to 500 indirect reports.
  • Led a team of five direct reports and 15 indirect reports.
  • Managed and oversaw 2 direct reports and 20 indirect reports.
  • Lead team of twelve direct, 78+ indirect reports.
  • Managed ten direct reports and a staff of 150.
  • Lead team of six direct and 80+ indirect reports.
  • Managed 15 direct reports and 10 full-time consultants.
  • Managed 5 direct and 19 indirect reports.
  • Managed 22 direct and 13 indirect reports.
  • Managed a staff of 11 and 3 direct reports which included Marketing, Membership and Data Analytics.
  • up to 5 direct reports plus oversight for 3 additional in India.

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101 Direct Reports Jobs

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47. Active Directory
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low Demand
Here's how Active Directory is used in Chief Information Officer jobs:
  • Constructed the domain and established directory services in an Active Directory environment.
  • Generated reports on the ADSI attributes for 84,000 user accounts to show areas where Active Directory security can be improved.
  • Improved resource sharing and reduced network administrative requirements by moving the 3 companies onto a unified Active Directory domain.
  • Developed Active Directory scripts and other tools for continued lock down, detection and review.
  • Utilized Active Directory in a Windows and LAMP in a Linux operating environment.
  • Add and remove users, as well as reset passwords using Active Directory.
  • Project manager for the Windows NT 4.0 migration to Windows 2000 Active Directory.
  • Configure Microsoft Server platforms, implementation and design scheme for client Active directory.
  • Move user's and created organizational units in Active Directory Services.
  • Implemented a Local DNS - Active Directory/Domain Controller Windows 2000 servers.
  • Worked with Exchange and Active Directory teams and established Architecture solution.
  • Implemented Windows 2003 Active Directory DNS and Domain Controllers services.
  • Support all users through terminal services on Active Directory.
  • Manage user accounts in Active Directory.
  • Designed and implement new Active Directory and group policies Managed network security for state compliance requirements.
  • Prepare for and implement a Y2k strategy, convert from Novell Network to Microsoft Network with Active Directory.
  • Migrated company's network from Novell to Windows NT 4.0 and to current Windows Active Directory platform.
  • Installed, configured and managed Windows 2008 and 2003 Servers, Active directory, Citrix.
  • Key player in migrating Novell environment to a global Active Directory.
  • cloud concepts and hybrid implementation Strong understanding of Windows environments and benefits to active directory or managed infrastructure.

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47 Active Directory Jobs

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48. ROI
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low Demand
Here's how ROI is used in Chief Information Officer jobs:
  • Conduct specific academic assessment and tracked realized ROI opportunities.
  • Return on Investment (ROI) was less than 3 years followed with a subsequent revenue increase of $10MM annually.
  • Created several applications that had huge impact for new cash revenues and large impacts on ROI and the bottom line.
  • Focus on Cost Benefit Analysis and ROI, data center consolidation and open source solutions where applicable.
  • Developed and implemented hundreds of major projects and thousands of minor projects with a focus on ROI.
  • Served as CIO providing strategic consulting on infrastructure design with a focus on agility and maximum ROI.
  • Performed ROI analyses and prepared business cases in support of strategic planning and approval of capital projects.
  • Led SaaS IOS/Android mobile platform initiative to develop a company driven offering.
  • Produced 2-year ROI directing enterprise Document & Content Management integration with ERP.
  • Recognized, created, and tracked all value-added and ROI activities.
  • Managed mobile user workforce of both Android and Apple devices.
  • Build business cases and ROI matrices.
  • Developed an actionable Enterprise Architecture IT Roadmap along with a framework for measuring ROI on IT investments.
  • Rolled out virtualization solutions that yielded over 500% ROI in addition to decreased cooling costs.
  • Project initiatives include developing business case (organizational goals, ROI, IRR, etc.
  • Serve as the executive sponsor for digital process innovation and measures new efficiencies for ROI.
  • Evaluated and helped acquire multiple companies, including Polaroid, Ubid, and Sun Country.
  • Designed and developed mobile credit card processing for iOS & Android within budget.
  • Introduced and implemented virtualization solutions projected to increase ROI over next two years, with better recovery performance plus decreased costs.
  • Established TCO/ROI calculations as an integral part of the IT project governance process.

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4 ROI Jobs

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49. EMR
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low Demand
Here's how EMR is used in Chief Information Officer jobs:
  • Developed selection strategy for single vendor replacement EMR technology and identified alternative solutions to enable acquisition opportunities for market leading technology.
  • Develop strategic plan for design/installation of infrastructure requirements for new EMR system implementation.
  • Developed novel and cost effective Community Physician EMR strategy for the Waterbury area.
  • Managed all IT external vendors with emphasis on the Primary Platforms, Clearing Houses, HIE for Lab Data and EMR.
  • Converted 21 physician practices to an EHR which fully integrated with the hospital EMR for continuity of care.
  • Designed XML EMR clinical data transfer methodology for the P4P Physicians Recognition Program.
  • Coordinated site wide training program to ensure successful adoption of EMR system.
  • Developed strategy and plans for enterprise Electronic Medical Record (EMR).
  • Selected, Procured and installed Enterprise IT Apps/ EMR and network infrastructure.
  • Planned for PACS replacement and integration of new PACS into hospital EMR.
  • Established strategic plan for EMR replacement to facilitate One Community record.
  • Implemented EMR in employed physician practices.
  • Lead the planning and implementation of Allscripts My Way (Physician EMR) for Vanguard's Chicago based attending physicians.
  • Seized source code from failing, primary EMR vendor successfully operating today supported by same internal IT staff currently.
  • Evaluated multiple EMRs and selected system that provided the optimal ROI, time to market, and functionality.
  • Developed RFPs for Practice Management Systems (PMS) and Electronic Medical Record (EMR) systems.
  • Deployed CPSI EMR reimplementation and upgrade.
  • Planned and led the upgrade of the HIS/EMR to the most current version.
  • Build team to implement multiple EMR solutions for ambulatory healthcare provider organizations with an emphasis on both training and workflow redesign.
  • Evaluated Eclipsys, Cerner and other leading EMRs (for 5 hospital LAC Health System)

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50. DOD
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Here's how DOD is used in Chief Information Officer jobs:
  • Ensured compliance with DoD information assurance user training requirements.
  • Coordinated the development, publication, and release of DoDAF V2.0 and V1.5, collaborating across DoD agencies and military services.
  • Directed flawless implementation of AHLTA, DoD electronic medical record system; managed project from planning, installation and training.
  • Led DoDAF V2.0 Outreach and Socialization effort and the design and content management of the public DoDAF website.
  • Acted as deputy to Branch Chief in 10% of meetings with high-level planners and representatives across DoD.
  • Defined and implemented DoD Y2K test management strategies and established policy and guidance for verifying Y2K compliance.
  • Briefed T&E strategies / issues to Department of Army, DOD, and Congressional staffers.
  • Provided oversight on over 500 Safe/Vault programs, ensuring Department of Defense (DOD) compliance.
  • Led a staff of 246 military and 24 Japanese and DoD civilians in six work centers.
  • Directed 150 Industrial Security contract inspections for DOD, OSHA, and US Army/Air Force Installations.
  • Reviewed relevant DOD and DON Policy and prepared supplemental guidance for FY16 DBS Certification.
  • Ensured DoD and NISPOM compliance for multiple companies providing support for classified contracts.
  • Developed policy and procedures for DOD's Microsoft Window 10 migration.
  • Published on the DoD/Army website in August 2014.
  • Trained and instructed technicians on DoD directive 8570.1.
  • Network support to DOD, ARMY, AMEDD.
  • Guide resulted in the proper transmission of Air Force--wide messages to over 60,000 DoD members.
  • Perform vulnerability assessments utilizing eEye Retina, DISA Gold Disk, SCAP and other DOD approved tools.
  • Provide ability to meet regulatory requirements of Dodd / Frank and Basel II.
  • Developed DOD guidance for OMB's mandated computer software and hardware purchasing requirements.

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20 Most Common Skills For A Chief Information Officer

Information Technology

12.5%

Infrastructure

12.5%

Project Management

9.9%

Sales Strategies

8.2%

CIO

7.9%

Mpls

6.3%

Architecture

4.5%

ERP

4.4%

Disaster Recovery

4.1%

Customer Service

3.9%

Business Process

3.4%

Cloud

3.1%

Portfolio

2.8%

Internet

2.6%

Business Intelligence

2.6%

CRM

2.5%

Business Continuity

2.4%

Healthcare

2.2%

Software Development

2.1%

SQL

2.0%
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Typical Skill-Sets Required For A Chief Information Officer

Rank Skill
1 Information Technology 9.1%
2 Infrastructure 9.0%
3 Project Management 7.1%
4 Sales Strategies 5.9%
5 CIO 5.7%
6 Mpls 4.5%
7 Architecture 3.3%
8 ERP 3.2%
9 Disaster Recovery 3.0%
10 Customer Service 2.9%
11 Business Process 2.5%
12 Cloud 2.3%
13 Portfolio 2.1%
14 Internet 1.9%
15 Business Intelligence 1.9%
16 CRM 1.8%
17 Business Continuity 1.7%
18 Healthcare 1.6%
19 Software Development 1.5%
20 SQL 1.5%
21 Web Application 1.4%
22 Voip 1.4%
23 Business Development 1.3%
24 Assurance 1.2%
25 Strategic Plan 1.2%
26 Sharepoint 1.1%
27 PMO 1.1%
28 Hipaa 1.1%
29 HR 1.0%
30 Data Centers 1.0%
31 Data Warehouse 1.0%
32 Itil 1.0%
33 Intranet 0.9%
34 Vmware 0.9%
35 Business Units 0.9%
36 Saas 0.9%
37 Cost Savings 0.8%
38 Information Management 0.8%
39 Annual Budget 0.8%
40 SAN 0.8%
41 Technical Support 0.8%
42 Service Delivery 0.7%
43 IP 0.7%
44 Leadership 0.7%
45 Process Improvement 0.7%
46 Direct Reports 0.7%
47 Active Directory 0.7%
48 ROI 0.6%
49 EMR 0.6%
50 DOD 0.6%
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12,324 Chief Information Officer Jobs

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