What does a chief of operations do?

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

These skill sets are where the common ground ends though. The responsibilities of a chief of operations are more likely to require skills like "oversight," "emergency operations," "combat," and "technical assistance." On the other hand, a job as an operations support manager requires skills like "customer service," "project management," "support operations," and "process improvement." As you can see, what employees do in each career varies considerably.

Operations Superintendent plans and oversees the daily operations of an organization. They have the authority to set objectives and guidelines, establish budgets and schedules, delegate tasks among staff, and develop strategies to optimize operations and meet project requirements. It is also their responsibility to monitor the performance of the workforce and resolve issues promptly and efficiently. Moreover, an Operations Superintendent leads and encourages the employees to reach goals while implementing their policies and regulations.

Each career also uses different skills, according to real chief of operations resumes. While chief of operations responsibilities can utilize skills like "oversight," "emergency operations," "human resources," and "technical assistance," operations superintendents use skills like "safety program," "osha," "direct supervision," and "direct reports."

The responsibilities of an operations vice president will revolve around overseeing business operations and ensuring workforce and workflow efficiency through evaluations and providing strategic plans that would drive the company to meet its vision and mission. An operations vice president, in adherence to the company policies and regulations, also has the power to hire and train employees, even to execute disciplinary actions such as termination or suspension when necessary. Furthermore, an operations vice president also has discretion in reviewing and approving reports and requirements in various aspects such as budgeting and new policies.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a chief of operations is likely to be skilled in "emergency operations," "logistical support," "combat," and "technical assistance," while a typical operations vice president is skilled in "customer service," "project management," "process improvement," and "continuous improvement."

An administrative operations manager spearheads and oversees a company's administrative operations, ensuring efficiency and smooth workflow. Among their responsibilities include setting goals and budgets, establishing guidelines and timelines, training staff, and developing strategies to optimize various departments' daily operations. Their responsibilities include performing inspections and assessments, conducting research and analysis, liaising with external parties, and presenting progress reports to higher-ranking officials. Moreover, an administrative operations manager must lead and encourage teams to reach goals, all while enforcing the company's policies and regulations.