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How to hire a chief of service

Chief of service hiring summary. Here are some key points about hiring chiefs of service in the United States:

  • In the United States, the median cost per hire a chief of service is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new chief of service to become settled and show total productivity levels at work.

How to hire a chief of service, step by step

To hire a chief of service, you should create an ideal candidate profile, determine a budget, and post and promote your job. Here's a step-by-step guide on how to hire a chief of service:

Here's a step-by-step chief of service hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a chief of service job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new chief of service
  • Step 8: Go through the hiring process checklist

What does a chief of service do?

Chief service officers manage service activities related to processes, products, and the people involved in a business. Generally, these officers are assigned to solve issues and mediate disputes before being brought to the chief executive officer. They are responsible for the internal and external design of an organization's process flow and tools to efficiently use their human resources. Additionally, being creative and having experience in business development are skills that will be useful to fulfill the responsibilities for this position.

Learn more about the specifics of what a chief of service does
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  1. Identify your hiring needs

    Before you start hiring a chief of service, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    Hiring the perfect chief of service also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

    The following list breaks down different types of chiefs of service and their corresponding salaries.

    Type of Chief Of ServiceDescriptionHourly rate
    Chief Of ServiceSocial and community service managers coordinate and supervise social service programs and community organizations. They manage staff who provide social services to the public.$25-61
    Deputy DirectorDeputy directors supervise a team of workers and oversee the daily functions of their organizations. They coordinate with the company's executive director in preparing long-term strategies to achieve organizational goals... Show more$27-83
    Student ManagerStudent managers are executives who assist in coaching staff with practice management and games. They are employed to ensure the efficient and safe operation of the organizations... Show more$17-33
  2. Create an ideal candidate profile

    Common skills:
    • Patients
    • Veterans
    • Rehabilitation
    • Patient Care
    • Oversight
    • Human Resources
    • Mental Health
    • Surgery
    • Clinical Services
    • Social Work
    • Program Development
    • Correctional
    • Service Delivery
    • Patient Safety
    Check all skills
    Responsibilities:
    • Lead a restructuring of the office which encourage greater collaboration between subunits and eliminate redundancies.
    • Ensure that all OSHA require training are administered in accordance with establish standards.
    • Supervise and assure that all OSHA standards, and shop safety precautions are followed.
    • Perform leg pinning, tank isolation (LOTO), tank decommissioning/recommissioning, tank cleaning, ventilation.
    • DOT, FRA, FTA and other federal, state, and local laws as applicable are followed.
    • Include GHS, LOTO and well as PPE use and issue, fork lift training and confine space entry andrescue.
    More chief of service duties
  3. Make a budget

    Including a salary range in the chief of service job description is a good way to get more applicants. A chief of service salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

    For example, the average salary for a chief of service in Nebraska may be lower than in New Jersey, and an entry-level engineer typically earns less than a senior-level chief of service. Additionally, a chief of service with lots of experience in the field may command a higher salary as a result.

    Average chief of service salary

    $83,278yearly

    $40.04 hourly rate

    Entry-level chief of service salary
    $53,000 yearly salary
    Updated January 24, 2026

    Average chief of service salary by state

    RankStateAvg. salaryHourly rate
    1California$107,459$52
    2New York$105,118$51
    3Arizona$93,070$45
    4Illinois$88,036$42
    5District of Columbia$87,773$42
    6Washington$86,779$42
    7Oregon$85,720$41
    8Maryland$85,223$41
    9Connecticut$82,025$39
    10Massachusetts$81,878$39
    11Indiana$77,252$37
    12Georgia$76,707$37
    13Colorado$75,376$36
    14Louisiana$69,883$34
    15North Carolina$69,051$33
    16Texas$68,352$33
    17New Mexico$68,170$33
    18Missouri$68,089$33
    19Florida$66,776$32
    20Kansas$59,061$28

    Average chief of service salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Memorial Sloan Kettering Cancer Center$144,544$69.499
    2Bloomberg$143,516$69.009
    3Sheppard Pratt Physicians P A$140,560$67.58
    4Physician Affiliate Group of New York$136,804$65.7710
    5University of Maryland, Baltimore$122,404$58.8510
    6Montefiore Mount Vernon Hospital$121,249$58.293
    7Geisinger Medical Center$115,936$55.7419
    8Emory Healthcare$115,094$55.338
    9Providence Health & Services$112,674$54.177
    10World Health Partners$106,264$51.09
    11Samaritan Healthcare$105,732$50.831
    12Enervee$104,274$50.13
    13Veterans Health Administration$104,274$50.13
    14California State Association of Counties$104,227$50.1130
    15Equity Bancshares$104,205$50.101
    16Lakeview Center$103,119$49.58
    17Napoleon Perdis Cosmetics$102,803$49.42
    18University of California$102,176$49.122
    19City of Reno$100,212$48.18
    20Day & Zimmermann$100,166$48.161
  4. Writing a chief of service job description

    A job description for a chief of service role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a chief of service job description:

    Chief of service job description example

    Reports to the City Librarian, this Chief of Public Services position is an integral member of the Library's executive leadership team. This position provides high level administrative support to the City Librarian in planning, evaluating and directing the operations of the department such as the development and implementation of departmental policies and procedures related to all areas of Library operations. The position oversees several divisions within the Library including the Main Library, Branches, Collections & Technical Services, and Community Programs & Partnerships (a total of 560 FTE). In addition to budget development and direct oversight of public service divisions, the Chief of Public Services is responsible for representing the Library externally to City agencies, policy makers and community organizations.

    The Chief of Public Services will work as a collaborative partner with the City Librarian and the Chief Operating Officer (COO) to develop and recommend new services and implement changes in organization, methods and procedures for improved public services. This position works closely with the COO to oversee major capital projects including branch renovations, new library construction, and capital enhancements at the Main Library. The Chief of Public Services also participates in proactive Labor/Management meetings to foster positive labor relations and interacts with staff members at all levels on special projects, task forces and library operations. As a key member of the Library's executive leadership, the Chief of Public Services will be instrumental in leading and contributing innovative initiatives towards realizing the Library's vision to provide equitable services improving the quality of life for residents and fostering shared experiences for a connected community.
    The essential functions of the position include, but are not limited to:

    1. Directs the development and implementation of public service divisions' goals, policies, and annual work plans; manages the allocation of resources and service levels to meet client needs;

    2. Oversees the operation of public service divisions' functions, activities and programs; sets objectives and monitors the performance of subordinate staff engaged in defined activities;

    3. Monitors the organizational structure, staff assignments, service levels and administrative systems required to accomplish the San Francisco Public Library's mission and objectives in an effective and efficient manner; directs the identification and analysis of opportunities for service enhancements;

    4. Consults with the Mayor's Office, the Board of Supervisors, and other City and County of San Francisco departments' staff regarding public library service delivery and coordinates with other City departments in addressing service needs; may represent the Department before or provide information to Library Commission and other representatives from federal, state and local agencies, community-based organizations, and the media;

    5. Directs the development and implementation of the operational budget; monitors expenditures to ensure adherence to the approved budget;

    6. Works collaboratively with the City Librarian and Chief Operating Officer (COO) to conduct long range planning initiatives including strategic planning, facilities master planning, and implementation of SFPL Racial Equity Action Plan (REAP);

    7. In partnership with the COO, administers major capital projects including library renovations and/or new construction; leads associated community engagement activities tied to capital enhancements;

    8. May serve as Acting City Librarian as assigned.

    Click to view the recruitment brochure.
  5. Post your job

    There are various strategies that you can use to find the right chief of service for your business:

    • Consider promoting from within or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to find candidates who meet your education requirements.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.
    Post your job online:
    • Post your chief of service job on Zippia to find and recruit chief of service candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Your first interview with chief of service candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

    It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new chief of service

    Once you've found the chief of service candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

    It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

    Once that's done, you can draft an onboarding schedule for the new chief of service. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a chief of service?

There are different types of costs for hiring chiefs of service. One-time cost per hire for the recruitment process. Ongoing costs include employee salary, training, onboarding, benefits, insurance, and equipment. It is essential to consider all of these costs when evaluating hiring a new chief of service employee.

You can expect to pay around $83,278 per year for a chief of service, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for chiefs of service in the US typically range between $25 and $61 an hour.

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