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Chief of service hiring summary. Here are some key points about hiring chiefs of service in the United States:
Here's a step-by-step chief of service hiring guide:
Chief service officers manage service activities related to processes, products, and the people involved in a business. Generally, these officers are assigned to solve issues and mediate disputes before being brought to the chief executive officer. They are responsible for the internal and external design of an organization's process flow and tools to efficiently use their human resources. Additionally, being creative and having experience in business development are skills that will be useful to fulfill the responsibilities for this position.
Before you start hiring a chief of service, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.
Hiring the perfect chief of service also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.
The following list breaks down different types of chiefs of service and their corresponding salaries.
| Type of Chief Of Service | Description | Hourly rate |
|---|---|---|
| Chief Of Service | Social and community service managers coordinate and supervise social service programs and community organizations. They manage staff who provide social services to the public. | $25-61 |
| Deputy Director | Deputy directors supervise a team of workers and oversee the daily functions of their organizations. They coordinate with the company's executive director in preparing long-term strategies to achieve organizational goals... Show more | $27-83 |
| Student Manager | Student managers are executives who assist in coaching staff with practice management and games. They are employed to ensure the efficient and safe operation of the organizations... Show more | $17-33 |
Including a salary range in the chief of service job description is a good way to get more applicants. A chief of service salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.
For example, the average salary for a chief of service in Nebraska may be lower than in New Jersey, and an entry-level engineer typically earns less than a senior-level chief of service. Additionally, a chief of service with lots of experience in the field may command a higher salary as a result.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $107,459 | $52 |
| 2 | New York | $105,118 | $51 |
| 3 | Arizona | $93,070 | $45 |
| 4 | Illinois | $88,036 | $42 |
| 5 | District of Columbia | $87,773 | $42 |
| 6 | Washington | $86,779 | $42 |
| 7 | Oregon | $85,720 | $41 |
| 8 | Maryland | $85,223 | $41 |
| 9 | Connecticut | $82,025 | $39 |
| 10 | Massachusetts | $81,878 | $39 |
| 11 | Indiana | $77,252 | $37 |
| 12 | Georgia | $76,707 | $37 |
| 13 | Colorado | $75,376 | $36 |
| 14 | Louisiana | $69,883 | $34 |
| 15 | North Carolina | $69,051 | $33 |
| 16 | Texas | $68,352 | $33 |
| 17 | New Mexico | $68,170 | $33 |
| 18 | Missouri | $68,089 | $33 |
| 19 | Florida | $66,776 | $32 |
| 20 | Kansas | $59,061 | $28 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Memorial Sloan Kettering Cancer Center | $144,544 | $69.49 | 9 |
| 2 | Bloomberg | $143,516 | $69.00 | 9 |
| 3 | Sheppard Pratt Physicians P A | $140,560 | $67.58 | |
| 4 | Physician Affiliate Group of New York | $136,804 | $65.77 | 10 |
| 5 | University of Maryland, Baltimore | $122,404 | $58.85 | 10 |
| 6 | Montefiore Mount Vernon Hospital | $121,249 | $58.29 | 3 |
| 7 | Geisinger Medical Center | $115,936 | $55.74 | 19 |
| 8 | Emory Healthcare | $115,094 | $55.33 | 8 |
| 9 | Providence Health & Services | $112,674 | $54.17 | 7 |
| 10 | World Health Partners | $106,264 | $51.09 | |
| 11 | Samaritan Healthcare | $105,732 | $50.83 | 1 |
| 12 | Enervee | $104,274 | $50.13 | |
| 13 | Veterans Health Administration | $104,274 | $50.13 | |
| 14 | California State Association of Counties | $104,227 | $50.11 | 30 |
| 15 | Equity Bancshares | $104,205 | $50.10 | 1 |
| 16 | Lakeview Center | $103,119 | $49.58 | |
| 17 | Napoleon Perdis Cosmetics | $102,803 | $49.42 | |
| 18 | University of California | $102,176 | $49.12 | 2 |
| 19 | City of Reno | $100,212 | $48.18 | |
| 20 | Day & Zimmermann | $100,166 | $48.16 | 1 |
A job description for a chief of service role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a chief of service job description:
There are various strategies that you can use to find the right chief of service for your business:
Your first interview with chief of service candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.
It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've found the chief of service candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.
It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.
Once that's done, you can draft an onboarding schedule for the new chief of service. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.
There are different types of costs for hiring chiefs of service. One-time cost per hire for the recruitment process. Ongoing costs include employee salary, training, onboarding, benefits, insurance, and equipment. It is essential to consider all of these costs when evaluating hiring a new chief of service employee.
You can expect to pay around $83,278 per year for a chief of service, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for chiefs of service in the US typically range between $25 and $61 an hour.