Chief of service jobs near me

What this Job Entails: The Service Delivery Director is a client facing role and requires that you establish and satisfactorily manage client and employee expectations. The role requires leadership, strong ability to multitask, prioritize, communicate, and direct a very diverse set of teams. The responsibilities range from interviewing, hiring, and managing personnel to perform day to day tasks, ensuring that work is performed as expected, with regular client communication on progress. The successful candidate will have the ability to manage and evolve existing services across multiple disciplines, assisting sales teams with the growth strategy. Scope: Directs and controls the activities of a broad functional area through department managers within the company. Works with other senior managers to establish strategic plans and objectives. Works on complex issues where analysis of situations or data requires in-depth company knowledge. Your Roles and Responsibilities: Provide leadership to diverse operations Implement, monitor and provide timely reports to customers on service delivery metrics Implement personnel on-boarding, training, and service improvement activities, ensuring systems, methodologies, and procedures are in place and followed by each service team Drive internal and client meetings covering delivery performance, service improvements, quality, and processes Be accountable for the quality of service and performance; ensure future demand from growth and projects are understood and factored into capacity plans for all associated teams Work closely with Business Development and Client Partner teams to support growth, including help with services content for Statements of Work, and development/transition to stronger managed services capabilities Works with the SMEs and stakeholders to define the roadmap for any given product and translate this into user stories or RFPs depending on the build decision Work closely with Recruiting to develop pipeline and process for hiring strong candidates and interview where necessary Further, develop and maintain retention program and incentives for field employee satisfaction Manage complex and/or large projects or delivering the IT components of major projects to time, cost, quality and benefits realisation requirements Assimilate, understand and manage problem solving and opportunities recognition in the context of IT Infrastructure and/or application change solution concept, solutioning, design and deployment in a major software services/hardware environment Takes ownership for the resolution of highly complex issues and risks that have been escalated Leads the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor's degree (B.S/B.A) from four-college or university and 10+ years' related experience and/or training; or equivalent combination of education and experience. Builds and strengthens relationships with executives and/or major customers. A track record of successfully delivering a range of complex, high profile IT projects. Proven track record of implementing and leading improvements in project lifecycle. Able to identify projects at risk and take appropriate action to recover, often working across divisional boundaries. Passionate about the IT industry and how new technology can improve business outcomes. Strong technical knowledge of enterprise IT, including but not limited to IoT, cloud, ITAM, help desk, networking, ticket and incident management. Strong analytical, organizational, communication and presentation skills. Highly adaptable with the ability to effectively manage multiple concurrent work streams. Strong business acumen and the ability to provide operational, technical and financial oversight. Proven leadership skills with the ability to motivate, lead, develop, direct and position people to work effectively in a team environment. Preferred Qualifications: Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $132,240.00 - $208,800.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Who You Are You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter you-instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You're ready to join a team focused on reimagining primary care for a healthier future that benefits all. Does this sound like you? If so, we should talk. Who We Are At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders-from health systems, physician organizations, and payers to providers, practices, and patients - to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we're creating a value-driven model that creates lasting benefits for everyone, now and into the future. For us, that's just an Honest day's work. Your Role The Director, Actuarial Services will serve as a strategic owner of actuarial analyses and lead a team to develop monthly financial forecasts, budgets, and shared savings projections for Provider Organization (PO) partners in ACO REACH, MSSP, and Medicare Advantage. This role will collaborate cross-functionally to optimize processes, value clinical models and drive insights through data analysis and modeling, while effectively communicating outcomes to diverse teams. If you're a proactive leader with a passion for data-driven decision-making, join us in shaping the future of healthcare. Primary Functions of the Director, Actuarial Services Include: Work independently to analyze and interpret financial data to address business questions regarding financial projections from month-to-month. Recruit, mentor, and lead a small to mid-sized team of high-performing of actuaries, fostering professional growth and a collaborative environment to ensure the delivery of accurate and insightful analysis. Lead the development of monthly financial forecasts and yearly budgets for all Provider Organization (PO) partners in at least one major Line-of-Business (ACO REACH, MSSP, Medicare Advantage). Assist the actuarial, clinical, finance and strategy teams with data analysis and modeling. Collaborate cross-functionally with actuarial, clinical, finance, and strategy teams to identify key insights, support decision-making, and develop innovative data-driven solutions. Design actuarial processes to optimize organizational efficiency and to value clinical models. Assist in designing and building tools to help in trend projections, forecasting, and value-based care modeling. Succinctly communicate outcomes of various projects and analytics to teams across multiple verticals and members of the interdisciplinary team. Create sophisticated presentations in PowerPoint using advanced skill sets to effectively communicate key outcomes and drive decision making Stay current with industry trends, regulatory changes, and emerging practices in actuarial science and healthcare finance, applying insights to enhance the organization's competitive advantage. Perform other related responsibilities as assigned. How You Qualify You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities. Bachelor's degree in Actuarial Science, Mathematics, Statistics, Economics, or a related field required; Master's degree in related field is considered a plus Relevant actuarial certification (e.g., ASA, FSA) and a member in good standing with the American Academy of Actuaries required 8+ years of experience in actuarial roles, with increasing scope and responsibilities 2+ years of experience managing a team Relevant experience with Medicare Advantage bid preparation Strong analytical and modeling skills using Excel Strong data analysis skills using SQL and/or SAS Ability to work independently and in a relatively unstructured manner Demonstrate genuine curiosity on the job when performing data analysis Excellent communication skills, you must be bold enough to speak up and ask for assistance when needed The base pay range for this role is $179,500.00 - $219,800.00. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package. How You are Supported Full time team members may be eligible for: Competitive Compensation Attractive base salary with performance-based bonuses and rewards 401(k) plan with a generous company match, fully vested from day one Comprehensive Health and Wellness Benefits Flexible health, dental, and vision insurance options tailored to your needs Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants 100% company-paid short-term disability and life insurance Wellness programs and resources to support your physical and mental health Work-Life Balance Generous paid time off, including vacation, sick leave, and paid holidays annually Two paid volunteer days to support causes you're passionate about Flexible work arrangements to accommodate your lifestyle Professional Development Robust onboarding program and ongoing training opportunities Reimbursement for role-related continuing education and certifications Family-Friendly Policies Paid parental leave for new parents Dependent care flexible spending accounts Support for work-life integration Collaborative and Purpose-Driven Environment Work alongside professionals who share your commitment to Honest's high-quality, value-based care model Opportunities to contribute to meaningful projects and initiatives Additional Perks Team member recognition programs Team-building events and social activities Join us and experience a rewarding career where your contributions are valued and your growth is supported. Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, Veteran status, or other legally-protected characteristics. Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email *********************** for assistance. Reasonable accommodation will be determined on a case-by-case basis. Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended. To safeguard your personal information, Honest Health will never ask for confidential details-such as social security numbers, bank accounts, or routing numbers-before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform. We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at ***********************.

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team This fully remote role reports to Kraken's Chief Sanctions Officer. As Deputy Sanctions Officer (Director), you will: (1) act as the CSO's delegate to ensure the ongoing effectiveness of Krakens Global Sanctions Compliance Program (GSCP) and (2) serve as Kraken's Deputy Sanctions Officer, ensuring Kraken's compliance with global sanctions regulations, and safeguarding the firm against sanctions risk. The ideal candidate will have curated over a decade of expertise across the following: Sanctions, Compliance, Audit, Technology, Data, Product Compliance, Regulatory Scanning, Program Building, Model Management, Risk Management, Risk Assessments, and Governance across traditional, centralized, and decentralized finance with the ability to scale in a high-growth environment and thrive in a continually evolving environment. This is an individual contributor role, but requires extensive leadership experience as communications, documentation, partnership, and strategy are key to success, as well as time management. The opportunity Program Ownership - Maintain and enhance Kraken's enterprise‑wide Global Sanctions Compliance Program in line with applicable laws, regulations, regulatory guidance and Kraken policies Risk Assessments - Participate in annual and ad‑hoc enterprise, product and sanctions risk assessments; identify emerging risks and control gaps, develop remediation plans and track to closure Control Governance - Uplift and maintain documentation on Kraken's technical controls, develop Governance testing routines, and coordinate cross functionally to automate those routines Reporting & Metrics - Develop and deliver periodic reports for leadership, highlighting key risk indicators (KRIs), key performance indicators (KPIs), and program health metrics Audit & Regulatory Engagement - Oversee the coordination of materials and responses for internal audits, external audits, testing and exams relative to Kraken's Controls; represent Kraken as a subject‑matter expert Cross‑Functional Leadership - Partner with Product, Engineering, Legal, Client Engagement and Finance to embed risk‑based thinking and efficient controls into new and existing products Continuous Improvement - Drive workflow automation, data‑driven decision‑making and process efficiencies across all Sanctions verticals Respond to third party and internal requests relating to controls Preparation of VSDs and Subpoena responses as needed Support review of new products from Sanctions perspective Additional responsibilities include but are not limited to: assisting Chief Sanctions Officer as needed, coordinating/leading projects, completing ad-hoc assignments, assisting investigators as needed, preparing presentations and documentation as needed Working closely with the Chief Sanctions Officer Skills you should HODL 10+ years of experience within a Sanctions role 2+ years of experience in a supervisory/managerial/audit role Bachelor's degree CGSS Certification or equivalent (or equivalent experience) Deep experience with OFAC, international sanction regimes, sanctions reporting requirements, watchlist screening requirements, and technologies & systems Executive level communication and organizational skills Experience managing regulatory exams and audits Experience preparing regulatory strategy and responses Proven track record and experience working with technical sanctions topics, solutions, vendors Deep familiarity with sanctions regulatory requirements in the United Kingdom, Europe and US, and other jurisdictions Demonstrated ability to author detailed business requirements and effectively communicate with engineering or technology teams Prior success in project management and driving cross functional teams to execute and deliver on strategically important initiatives Quantitative analysis and decision making #LI-Remote This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Assumes responsibility for the oversight, design, and execution of the system’s internal audit program, including developing and implementing audit strategies, policies, and procedures to support compliance with regulatory requirements and internal controls. The Director Audit Services will lead a team of auditors, conduct risk assessments, and provide recommendations to improve processes, controls, operational efficiency, and compliance posture. Responsibilities * Performs enterprise risk assessment, including administering surveys and conducting interviews to identify and rank organizational risks * Develops annual internal audit work plan designed to evaluate and mitigate risks identified in the enterprise risk assessment * Oversees the execution of the internal audit work plan * Reviews audit plans, workpapers, and draft reports prepared by internal audit staff in accordance with the internal audit work plan * Manages vendor selection and oversight for outsourced audits or projects, as applicable * Manages department systems, audit methodology, compliance with professional standards (e.g. Institute of Internal Auditors) * Oversees or executes monitoring of management plans related to audit recommendations * Provides guidance and support to internal audit team members in the execution of audits, ongoing training, performance and career development * Communicates effectively across functional areas of the organization (Compliance, Finance, Operations, Clinical, etc.) * Plans and manages a budget to support department and program objectives * Provides input and reports to the quarterly Audit and Compliance Committee meetings * Performs other duties as required or assigned Qualifications * Bachelor's degree in a business, process improvement or governance discipline with 5 years of supervisory management and extensive prior experience in health care. * Master's degree and experience in working at an academic medical center preferred. * Must have independent decision-making capabilities, excellent written and verbal communication skills, and the ability to effectively engage with others to meet common organizational and business goals. * Familiarity with health care clinical and business operation, reimbursement, financial reporting and accounting required. * Demonstrated strong experience in planning and performing effective analysis and appraisals of complex organizations, functions and systems and have knowledge of regulatory requirements for health care providers, reimbursement guidelines and third-party payer reimbursement practices. * Strong organizational and analytical skills with the ability to effectively communicate (both orally and in writing) with all levels of staff and attention to detail are required. Required Licensure/Certifications - Project management certification or skills plus experience in implementing department-owned systems are essential. - Professional certification is also required in accounting, auditing, health care compliance, or equivalent certification. * Remote:Fully Remote * Area of Interest:Professional/Management * Pay Range:$63.06/Hr. - $100.90/Hr. * FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week * Shift:Day * Job ID:31184 Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Role OverviewSodexo Live! is seeking a high-performing Director of Culinary Services for a prominent airline serving consumers worldwide! This is a remote position, and candidates will reside close to a hub airport for travel. Venues and events don't just bring people together, they create exceptional moments and lasting memories. Sodexo Live! provides hospitality services to airport lounges, stadiums, arenas, convention and conference centers, zoos, museums, and more. Working at one of these locations is exciting and allows you to be part of creating memorable experiences for people. Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure. Join our team of experience makers and food fanatics and be part of creating memorable experiences! What You'll Dolead and motivate culinary teams, inspire strategic direction; secure and/or deploy resources, cultivate relationships with clients and teams within a region of airport lounges;ensure the fulfillment of all contract commitments; sustain client satisfaction and retention, and maintain strong client relations;mentor, inspire and provide innovative culinary solutions within area of responsibility;travel up to 80% between lounge locations;oversee culinary strategy supporting new lounge business;execute menus, ensure food costs, and provide culinary solutions;work directly with clients and culinary teams to ensure program compliance and innovative offerings. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringan executive-level culinary background;culinary experience managing multiple locations or business segments;intimate knowledge of industry trends and elevated culinary programs;the ability to work hands-on and convey a passion for food and hospitality;strong client relations skills and the ability to inspire teams;aptitude to build and foster relationships across Sodexo internally, to ensure additional market growth and promotion of comprehensive solution offerings to clients. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's DegreeMinimum Management Experience - 5 years Minimum Functional Experience - 5 years of experience in operations, marketing, or a related field.

It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances. Job Summary: The Director of Actuarial Services is a key member of the Finance leadership team. Working closely with the CFO, the Chief Actuary, Product and Marketing leadership, and other internal and external stakeholders, the Director will play an integral role on ensuring the financial soundness and profitable growth of Medicare products, by leading the annual CMS bids, developing financial analytics / reporting, and identifying profit and growth opportunities. The position oversees the measurement and reporting of medical expense trends for all lines of business, with a goal of identifying medical expense savings opportunities and recommending performance improvement initiatives, as well as risk adjustment analysis primarily related to the MassHealth Medicaid, New Hampshire Medicaid, and Medicare lines of business, directly impacting and improving the revenue for these products. Our Investment in You: Full-time remote work Competitive salaries Excellent benefits Key Functions/Responsibilities: Strategic Actuarial Leadership · Serve as the actuarial lead for financial oversight and strategy on Medicare products. · Partner with business leadership to evaluate product performance, growth opportunities, and risk mitigation strategies. · Guide actuarial modeling to support forecasting, profitability analysis, and product development. · Represent Finance as a subject matter expert in regulatory and strategic discussions. Medicare Actuarial Oversight · Lead the development and coordination of CMS bid submissions for Medicare Advantage and Part D products. · Oversee the actuarial framework for Medicare, including membership trends, revenue and claims forecasts, risk adjustment, and competitive analysis. · Direct development of Part D accruals, revenue models, and financial tracking tools. · Stay current on CMS regulations and apply actuarial insight to policy changes and market dynamics. Risk Adjustment Strategy and Analytics · Lead enterprise-wide risk adjustment strategy and oversight, including data validation, version control, revenue impact analysis, and ROI modeling. · Support risk score normalization in forecasting models and evaluate discrepancies between reported and actual risk scores. · Collaborate with risk coding, IT, and compliance teams to ensure accuracy in CMS and state risk submissions. · Advocate for risk model adjustments with state agencies by evaluating bias, population impact, and systemic changes. Medical Expense Trend Analysis · Lead monthly trend reviews across all lines of business, partnering with product, actuarial, utilization management, and finance teams. · Analyze PMPM, cost per use, utilization per 1000, unit cost vs. severity, and normalized trends based on acuity or fee schedule shifts. · Identify cost containment opportunities and recommend targeted performance initiatives. · Integrate provider profiling and benchmarking against state actuary pricing targets to identify gaps and guide corrective actions. Regulatory Reporting and Compliance · Prepare and oversee financial regulatory submissions to federal and state agencies, including bid filings, audits, and quarterly/annual reporting. · Ensure compliance with actuarial standards and support internal and external audit requests. · Lead development of defensible actuarial assumptions and documentation. Cross-Functional Collaboration · Collaborate with pharmacy analytics to evaluate Part D trends and identify actionable insights. · Coordinate with provider analytics to track unit cost histories and analyze provider-level trends. · Participate in Under/Over Utilization Management initiatives to identify high-value care opportunities. · Drive integration between actuarial, product, finance, and clinical teams to ensure a cohesive financial strategy. Team Leadership and Development · Manage, mentor, and develop a team of actuaries and healthcare analysts. · Provide technical direction, goal setting, and performance management. · Foster a culture of innovation, accountability, and continuous improvement. · Attract and retain talent aligned with the organization's mission, culture, and analytic goals. Supervision Exercised: Directs 2 - 5 staff within multiple functions Supervision Received: General supervision is received weekly Qualifications: Education Required: · Bachelor's degree in actuarial science, Economics, Statistics, Mathematics, Finance, Health Care Administration, or related field required Education Preferred: Master's Degree in related field is strongly preferred Fellow of the Society of Actuaries (FSA) or Associate of the Society of Actuaries (ASA) Experience Required: Eight (8) + year's progressively responsible experience in health actuarial analytics required, with four (4) + years of prior management experience strongly preferred Certification or Conditions of Employment: Pre-employment background check Competencies, Skills, and Attributes: Expert analyst with an ability to translate findings into real world solutions Ability to use well developed interpersonal skills to direct and influence the efforts of others, both internally and externally Ability to conceptualize and envision the impact of change, and propose new ways to do business Proficiency with SAS/SQL and MS Excel Working knowledge of at least one of the following risk adjustment methodologies DxCG, CDPS+Rx, CMS Medicare Advantage HCC Model, ACA HCC Model Ability to meet deadlines, multi-task, problem solve and use appropriate technology to analyze business problems. Project management skills a plus Strong communications skills, both verbal and written, are required Strong understanding of health care data and analytical methodologies Strong team player Effective collaborative and proven process improvement skills Working Conditions and Physical Effort: Work is performed in a remote working environment No or very limited physical effort required No or very limited exposure to physical risk About WellSense WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees

Over $20 Billion in high risk mortgage loans underwritten and audited, including mortgage backed securitization fraud investigations, investor, litigation and agency audit response. Specializing in third party underwriting, quality control and forensic examination of all mortgage and securitization loan, portfolio and contract audits, including operational risk and quality control policy development. Agency (FNMA/FHLMC/FHA/VA), legal, foreclosure and repurchase defense reporting and expert witness testimony. Expert experience in Mortgage Backed Securities agreements and Seller/Purchaser reps and warrants contracts; Underwriting guideline gap analysis; Valuation and historic appraisal forensic fraud investigation and support. Class action litigation portfolio and federal consent order auditing expertise. Call today to discuss customized solutions for your project and work flow needs. Unhappy with QC firms putting unexperienced bodies on your projects? Ask about our underwriting and loss mitigation auditing expertise! Job Description Director Due Diligence Services This outstanding individual is motivated by working with the best and brightest executive team for an industry leading risk management firm to the residential mortgage credit risk industry. The selected candidate will have extensive experience with due diligence services and operations within the residential mortgage credit risk industry. Reporting directly to the CEO you will be responsible for: Day to day operations of in house Due Diligence staff and resources. Service delivery to internal and external clients at the highest level. Management of staff to the highest levels of performance. Management of work flow production. Development of ongoing internal reporting, technology to include building Underwriting / Due Diligence system. Internal and production process improvements. Manages a large team of due diligence mortgage underwriters. Responsible for ensuring employees and processes are in compliance with established policies, procedures and regulations. Participates in developing, interpreting and implementing policies and procedures for Underwriting operations. Manages employee performance and prioritizes work activities to focus on providing high quality service to all of our customers. Key objectives include: Obtaining peak staff performance. Provide superior service to internal/external clients. Assume operational control of internal/external Due Diligence operations. Support Executive Team. Oversee Underwriting guidelines, policy and underwriter work product quality. Manage the operating activities of the department including scheduling and production Assure that all employees within area of responsibility are working towards a common goal Motivate the team to exceed expectations. Create, facilitate and document on-going Underwriter training and procedures. Ensure adherence to operating budget guidelines regarding all expenses. Contribute to the development of both short and long term plans for the organization. Participate in all activities which support the organizations goals and objectives. Other duties as assigned. JOB REQUIREMENTS: Qualifications Bachelor's degree or equivalent relevant experience. Seven+ years recent experience managing a team of residential mortgage underwriters. Intermediate user of Microsoft Office (Word, Excel and PowerPoint) as well as automated underwriting systems. Influencing skills and the ability to multi-task. Excellent written, verbal, communication and leadership skills. Planning skills as well as skills in analysis and negotiation. Participative management style-advocate team concepts. Able to rapidly establish credibility and be decisive, coupled with the ability to recognize and support the organizations preferences and priorities. Core competencies: Expert level knowledge of Due Diligence services and operations. Must have experience leading a consultant based practice. Experience and knowledge of setting up nationwide resources. Proven expertise with strategic planning and financial analytics. The Director in this hands-on position will contribute to Mela Capital Group's continued success story of growth and industry recognized excellence. Mela Capital Group offers an empowered work environment that encourages creativity, initiative and professional growth. MCG is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. Qualifications JOB REQUIREMENTS: Qualifications Bachelor's degree or equivalent relevant experience. Seven+ years recent experience managing a team of residential mortgage underwriters. Intermediate user of Microsoft Office (Word, Excel and PowerPoint) as well as automated underwriting systems. Influencing skills and the ability to multi-task. Excellent written, verbal, communication and leadership skills. Planning skills as well as skills in analysis and negotiation. Participative management style-advocate team concepts. Able to rapidly establish credibility and be decisive, coupled with the ability to recognize and support the organizations preferences and priorities. Core competencies: Expert level knowledge of Due Diligence services and operations. Must have experience leading a consultant based practice. Experience and knowledge of setting up nationwide resources. Proven expertise with strategic planning and financial analytics. Additional Information All your information will be kept confidential according to EEO guidelines.

Sodexo Live! is seeking a high-performing Director of Culinary Services for a prominent airline serving consumers worldwide! This is a remote position, and candidates will reside close to a hub airport for travel. Venues and events don't just bring people together, they create exceptional moments and lasting memories. Sodexo Live! provides hospitality services to airport lounges, stadiums, arenas, convention and conference centers, zoos, museums, and more. Working at one of these locations is exciting and allows you to be part of creating memorable experiences for people. Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure. Join our team of experience makers and food fanatics and be part of creating memorable experiences! What You'll Do * lead and motivate culinary teams, inspire strategic direction; secure and/or deploy resources, cultivate relationships with clients and teams within a region of airport lounges; * ensure the fulfillment of all contract commitments; sustain client satisfaction and retention, and maintain strong client relations; * mentor, inspire and provide innovative culinary solutions within area of responsibility; * travel up to 80% between lounge locations; * oversee culinary strategy supporting new lounge business; * execute menus, ensure food costs, and provide culinary solutions; * work directly with clients and culinary teams to ensure program compliance and innovative offerings. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: * Medical, Dental, Vision Care and Wellness Programs * 401(k) Plan with Matching Contributions * Paid Time Off and Company Holidays * Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring * an executive-level culinary background; * culinary experience managing multiple locations or business segments; * intimate knowledge of industry trends and elevated culinary programs; * the ability to work hands-on and convey a passion for food and hospitality; * strong client relations skills and the ability to inspire teams; * aptitude to build and foster relationships across Sodexo internally, to ensure additional market growth and promotion of comprehensive solution offerings to clients. Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement - Bachelor's Degree Minimum Management Experience - 5 years Minimum Functional Experience - 5 years of experience in operations, marketing, or a related field.

Job Title: Deputy Director Position Type: Full Time Program: Children's Home Job Classification: Exempt Children's Home Min. Wage / Salary: $80-85k Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Reports to: Children's Home Director Job Summary At Catholic Charities of Ingham, Eaton, and Clinton Counties, every team member plays a vital role in supporting vulnerable youth with compassion, structure, and dignity. As the Assistant Director of the Children's Home, you will help lead the day-to-day operations of a trauma-informed, highly structured residential program serving youth with complex behavioral and emotional needs. This role focuses on oversight of the direct care team, staffing coordination, regulatory compliance, and ongoing support to ensure safe, consistent, and quality care. Key Responsibilities Staff Leadership & Supervision Provide direct supervision and support to Unit Supervisors and Youth Advocates, ensuring high performance, adherence to program expectations, and trauma-informed engagement with youth Participate in staff hiring, onboarding, coaching, and performance management Maintain a consistent presence across shifts and units to provide leadership, support crisis response, and reinforce a positive team culture Staffing & Scheduling Oversee the development and maintenance of staff schedules to ensure required coverage ratios are met at all times Coordinate with Unit Supervisors to manage call-offs, shift coverage, and scheduling adjustments in real-time Monitor staffing patterns for compliance with licensing and contractual requirements Operations & Compliance Assist the Children's Home Director with daily program operations, including licensing compliance, safety standards and documentation oversight Participate in emergency response planning and the leadership on-call rotation Support implementation and accountability of agency policies, Safety-Care techniques, and the ARC framework Youth Safety & Support Support de-escalation efforts and physical management responses when needed, following Safety-Care standards Participate in incident debriefings, behavior plan development, and safety planning with the clinical and administrative teams Monitor program climate and youth routines, intervening when necessary to maintain structure and safety Collaboration & Communication Serve as a liaison between the direct care team and program leadership, facilitating communication and coordination across shifts Attend internal meetings, audits, and community partner visits as assigned Provide regular updates to the Children's Home Director and contribute to strategic planning and quality improvement Other duties as assigned Qualifications Education Bachelor's degree in Social Work, Psychology, Health Care Administration, or a related field preferred Experience Minimum of 5 years of experience managing social service programs, or a bachelor's degree and at least 2 years in a program leadership role Strong proficiency with electronic medical record (EMR) systems, data management tools and other technology platforms used in program operations Experience in residential or Child Caring Institution settings licensed by Michigan Department of Health and Human Services preferred but not required Familiarity with Michigan Department of Health and Human Services licensing rules, trauma-informed care and youth behavior management required Personal Attributes Anticipated Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties, and incorporates them into daily work Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals Solution-Oriented Problem Solver: Proactively identifies challenges and develops practical, innovative solutions to address them Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization's mission Work Environment & Physical Demands This position is on-site and may not be eligible for remote work Attendance at occasional meetings or events outside regular business hours is required The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds Vision requirements include close-up work, distance vision, and the ability to adjust focus The work environment may involve varying degrees of physical discomfort and occasional loud noise Occasional driving, potentially with Clients, during the workday may be needed for operational purposes Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions Comments: This job description is intended to outline the essential functions, general supplementary tasks, and key requirements for successful performance in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned, and management reserves the right to modify duties as needed.

Job Title: Deputy Director of Development Department: Development Reports to: Reports to Chief Executive Officer Classification: Permanent Remote Pay Range: $80,000 - $100,000 Hours: Full Time (40 hours/week) Job Summary: A Healthier Democracy (AHD) is seeking a Deputy Director of Development to manage fundraising operations for A Healthier Democracy and its initiatives, Vot-ER and Link Health. The Deputy Director will report to the CEO and work in deep collaboration with the Executive Directors of the two priority initiatives. A Healthier Democracy builds platforms for collaboration and community organizing at the intersection of health and civic engagement to maximize collective impact on pressing challenges. A Healthier Democracy is home to high-impact national initiatives. We believe our nation's biggest and most complex challenges require innovative solutions leveraging healthcare settings and healthcare workers. Our centralized model enables us to quickly launch new initiatives drawing on deep expertise in healthcare organizing, creative communications, and marketing. Key initiatives include: Vot-ER is working to integrate nonpartisan civic engagement into healthcare. Vot-ER develops nonpartisan civic engagement tools and programs for every corner of the healthcare system-from private practitioners to medical schools to hospitals. It transforms routine healthcare visits into opportunities for civic empowerment, partnering with trusted health professionals, and reaching historically underrepresented communities. Link Health is dedicated to empowering individuals and communities by facilitating enrollment in vital public benefit programs. Link Health uses AI to strategically address the immediate needs of individuals by connecting them to essential financial assistance for rent, healthy food, utilities, and internet subsidies while they wait in healthcare settings. Its mission is to ensure equitable access to resources for healthcare, energy assistance, nutrition support, and more, fostering healthier and more resilient communities. Duties/Responsibilities: Provide project management of donor cultivation and engagement activities, including events, briefings, webinars, etc (both virtual and in person). Manage relationships with existing donors for both maintenance (renewals) and growth opportunities. With CEO and initiative Executive Directors, identify and facilitate connections to priority prospects. Maintain a regular system of contact with donors across all giving levels and priority prospects. Develop and update fundraising messaging and materials. Manage daily activities of the development office. Drive the execution of a strategic, creative fundraising plan, primarily focused on institutional and individual major donors. With the CEO, develop partnerships with allied organizations and identify creative intersections for alignment. Provide direct support to the CEO and manage his outreach and relationships. Provide leadership and guidance to the initiative Executive Directors, directing where and how best to spend time and efforts. Partner with the CEO and initiative Executive Directors to identify, cultivate and solicit institutional and individual donors for major gifts. Provide support to the CEO and initiative Executive Directors for all aspects of their fundraising activities/responsibilities. Collaborate with CEO initiative Executive Directors in developing fundraising micro-strategies and donor engagement plans. Coach development staff. Oversee maintenance of the donor database and internal systems. Oversee the grant writing process, including editing and project management Review grant proposals and reports prior to submission; ensure timely submission. Ensure fundraising strategies, donor communications, and engagement practices reflect the organization's commitment to DEI. Analyze donor data, giving trends, and campaign outcomes to inform strategic decision-making and identify growth opportunities. Develop and implement robust donor acknowledgment, recognition, and retention strategies to build long-term relationships and increase loyalty. Required Skills/Abilities: Demonstrated commitment to racial equity and inclusion. Demonstrated ability to work collaboratively to gain trust and give respect to others through honesty, integrity, kindness, empathy, and authenticity. Acute attention to detail and demonstrated ability to prioritize time to meet deadlines for multiple projects. Drive to seek what can be improved and offer ways to fix any potential roadblocks. Comfort admitting what you don't know and recognizing that feedback is part of the learning process. A strong commitment to A Healthier Democracy, Vot-ER, and Link Health's missions. Demonstrated success in project management, and people management. Experience with donor cultivation and management. Demonstrated success in supporting principals in their development activities. Track record of meeting fundraising goals and budgets. Outstanding attention to detail. Excellent analytical, oral communication, teamwork and people skills. Demonstrated flexibility and openness in responding to changing work priorities. Education and Experience: 5-7 years of work experience, preferably for a nonprofit or advocacy organization. Experience in a fundraising role preferred Physical Requirements: Prolonged periods of sitting or standing at a desk and working at a computer. Ability to lift a minimum of 20 pounds. Other Requirements: Ability to travel a minimum of four times per year.

Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly experienced and strategic Data Center Service Director to lead global service delivery and operations for a key client's data center and test/dev environments. This U.S.-based leadership role is responsible for ensuring exceptional service performance, operational efficiency, customer satisfaction, and long-term strategic alignment across multiple international regions. In this role, you will oversee a diverse, globally distributed team-including field technicians, project managers, and service delivery leads-and serve as the senior point of contact for the client. The ideal candidate combines deep technical expertise, proven leadership, financial acumen, and a passion for continuous improvement in a high-performance environment. KEY RESPONSIBILITIES: Strategic Leadership & Direction Define and execute the vision for global data center service delivery in alignment with client goals and EOS strategy. Act as the senior escalation and communication point for all service-related matters. Develop and own the global service roadmap, identifying opportunities for growth and improvement. Drive a customer-first culture rooted in operational excellence and accountability. Service Delivery Management Oversee end-to-end service activities including installations, maintenance, incident resolution, and technical support. Ensure adherence to SLAs, KPIs, and operational level agreements (OLAs). Conduct executive-level service reviews such as QBRs and ABRs with internal and client leadership. Align global service delivery with supporting functions such as PMO, HR, and innovation. Operational Excellence & Continuous Improvement Lead cross-regional initiatives using Lean Six Sigma and continual service improvement (CSI) methodologies. Standardize global service delivery processes and optimize resource utilization. Champion the implementation of automation and service management platforms to enhance efficiency and reporting. Ensure consistent governance and quality control across all active regions. Team Leadership & Development Build, lead, and mentor high-performing international teams across multiple time zones. Foster collaboration across cultures and geographies to drive collective success. Promote EOS values and leadership principles through development, recognition, and engagement initiatives. Commercial Oversight & Vendor Management Own the commercial performance of service operations, ensuring accurate billing, budgeting, and financial transparency. Manage third-party vendor relationships and enforce compliance with contractual terms. Support pricing strategies, contract renewals, and RFP creation for expansion initiatives. Compliance, Risk & Security Ensure compliance with global regulatory standards such as ISO 27001, NIST, PCI-DSS, and others. Lead risk mitigation efforts to secure service continuity and infrastructure integrity. ESSENTIAL CRITERIA: 10+ years of experience in IT service delivery, with at least 5 years in a senior leadership role. Proven experience managing large-scale, global data center operations. Deep understanding of compute, network, storage, and data center infrastructure. Familiarity with automation, monitoring, and orchestration platforms. ITIL certification or demonstrated experience with service management frameworks. Experience managing budgets, financial forecasts, and P&L responsibilities. Strong communication skills with the ability to interact with executive and C-level stakeholders. Proficiency in resolving complex challenges with diplomacy and strategic foresight. DESIRABLE CRITERIA: Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field. Experience in managed services, cloud infrastructure, or enterprise transformation. Willingness and flexibility to travel internationally as business needs require. The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range$165,000-$185,000 USD

This role is a results-driven position responsible for defining and executing a data strategy that leverages advanced analytics, machine learning, and AI to drive measurable business impact. The position will lead the development, deployment, and scaling of AI/ML models and data-driven solutions, ensuring seamless integration across the organization. The ideal candidate has deep expertise in data science, statistical modeling, machine learning, and AI, with a proven track record of delivering large-scale production-grade solutions. This position requires strong leadership to build and mentor a high-performing team while driving AI governance, compliance, and enterprise-wide adoption. If you are passionate about leveraging data science and AI to drive business success and have a proven track record of leadership in this field, we invite you to apply and join an innovative team. Responsibilities: Leadership and Strategy: Develop and execute the overall strategy for data science and AI. Collaborate with executive leadership to align data science and AI strategy with business objectives and delivery. Lead, mentor, and grow a team of data scientists, machine learning engineers, and AI researchers. Drive innovative solutions by leveraging partnerships with academies, businesses, and government. Define and implement an AI governance framework ensuring ethical AI and compliance. Drive AI adoption at scale, integrating solutions across enterprise systems. Technical Expertise: Drive the development and implementation of machine learning models and AI solutions, leveraging modern AI services such as OpenAI, Gemini, and Agentic AI, as well as AI/ML cloud services such as AWS SageMaker, Azure ML, and GCP Vertex. Stay current with the latest data science and AI advancements to determine feasible advancements and integrate innovative approaches. Ensure best practices in data engineering, model deployment, and performance monitoring. Develop methods and approaches to maximize new data services solutions to advance AI differentiating capability. Project Management: Convert strategy into executable roadmaps and plans to advance goals in Data Science and AI. Oversee the lifecycle of data science and AI projects from ideation to deployment. Ensure timely delivery of high-impact projects that drive business value. Prioritize projects based on business impact, feasibility, strategic importance, and resource availability. Translate AI Strategy into an execution roadmap with measurable KPIs. Collaboration: Work closely with cross-functional teams, including product, engineering, marketing, and finance. Foster a culture of innovation through a data-driven decision-making and continuous improvement approach. Communicate complex data science concepts to non-technical stakeholders clearly and concisely. Compliance and Ethics: Ensure compliance with data privacy regulations and ethical guidelines in AI practices. Promote responsible AI usage and mitigate potential biases in models. Location: This position can be performed remotely within the United States and will support Eastern Time working hours. Requirements: Advanced degree (Masters or Ph.D.) in Data Science, Computer Science, Statistics, or a related field. Minimum of 10 years of experience in data science and AI, with at least 5 years in a leadership role. Proven track record of delivering impactful data science and AI projects. Experience in leading and mentoring a high-performing team. Experience with deploying AI models at scale. Expertise in AI risk management, bias mitigation, model explainability, regulatory compliance (GDPR, CCPA, HIPAA), and responsible AI frameworks. Expertise in machine learning, deep learning, and statistical modeling. Proficiency in programming languages such as Python, R, and SQL. Experience with big data technologies (e.g., Hadoop, Spark, Databricks, and EMR) and cloud platforms (e.g., AWS, Azure, and Oracle). Experience with AI/ML frameworks and cloud services such as Tensorflow, Pytorch, Caffe, MS Cognitive Toolkit, AWS SageMaker & Bedrock, Azure Machine Learning, GCP Vertex AI, and Databricks ML for model training, deployment, and lifecycle management. Experience and familiarity with modern AI consumer services such as ChatGPT, Co-Pilot, OpenAI, Gemini, and Agentic AI. Strong strategic thinking and problem-solving abilities. Excellent communication and presentation skills. Ability to foster a results-driven and execution-focused team environment. Clearance Requirements: Must be eligible to obtain a Top-Secret clearance. Working Place: Maryland, Maryland, United States Company : 2025 April 10th Virtual - Kentro

Under general supervision, provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. JOB DUTIES Specializes in providing on-site installation customer support and performing diagnoses, troubleshooting, service, and repair of complex equipment and systems. Interprets customers' needs and clarifies the responsibility for problem resolution. Performs feasibility and approves operational quality of system equipment. Provides on-site technical product support and service to customers. Provides customers assistance with the operation and maintenance of the system. Serves as Motion's liaison with customer on administrative and technical matters for assigned projects. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED and zero (0) to two (2) years or relevant experience. KNOWLEDGE, SKILLS, ABILITIES Maintenance and reliability background Ability to work independently Strong critical thinking and problem solving ability Strong communication skills required Ability to maintain a professional demeanor in a stressful situation Ability to manage contract location resources Ability to manage travel budget PHYSICAL DEMANDS: More than 50% travel required. Push/pull up to 100 pounds Lift/carry up to 100 pounds Lift bulky objects LICENSES & CERTIFICATIONS: Excellent driving record preferred. All company vehicles are subject to continuous video monitoring. SUPERVISORY RESPONSIBILITY: BUDGET RESPONSIBILITY: Yes COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry. TaxAct is a leading digital tax filing platform which offers customers do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. TaxAct is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team. This role will primarily support TaxAct as the organization helps everyday Americans file their taxes. We seek to build a team of experts in tax and technology who are customer advocates and have the mindset to reimagine the services our customers receive. POSITION SUMMARY: As a remote, seasonal Product Specialist II Full Service Support, you will play an important role in delivering a delightful experience that seeks to unlock tax advantages for our customers by leveraging your tax expertise and exceptional communication and interpersonal skills. You will assist clients during the document gathering and preparation phase of their tax returns. This seasonal position plays a key role in helping customers understand what documentation is required, how to organize it, and how to ensure completeness and accuracy prior to filing. Candidates must have prior tax preparation experience and a valid PTIN (Preparer Tax Identification Number). ESSENTIAL DUTIES & RESPONSIBILITIES: Major responsibilities of the seasonal Product Specialist II Full Service Support position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist customers in identifying and gathering the appropriate tax documents needed to complete their returns. Answer questions related to tax forms, income documents (W-2s, 1099s, etc.), deductions, and filing requirements. Provide clear, professional, and friendly support via phone, chat and email during the early stages of tax return preparation. Troubleshoot issues and offer guidance using internal tools, IRS resources, and standard procedures. Leverage prior tax preparation knowledge to help customers ensure they are compiling accurate and complete information. Communicate recurring questions or document-related challenges to management. Contribute to updates and improvements in the internal knowledge base and support materials. Maintain confidentiality and adhere to all compliance and data security standards. Uphold a professional image and represent TaxAct with integrity and care. May be cross-trained on other product lines in order to support other queues, as needed. Additional job duties as needed. EDUCATION & EXPERIENCE: Required Qualifications and Skills: Previous experience preparing individual tax returns (Form 1040), including federal and state returns. Valid PTIN issued by the IRS. Basic knowledge of tax laws and tax concepts. Excellent written and verbal communication skills. Strong attention to detail with the ability to multitask effectively. Critical thinking and strong problem-solving skills. Excellent time management skills and the ability to prioritize tasks in a high-volume environment. Demonstrated persistence and determination in resolving customer concerns. Helps maintain a positive, collaborative work environment. Must have (or be willing to obtain) a private, dedicated hardwired internet connection. Some experience providing support in a call center environment (work-from-home or on-site) is a plus. Ability to work extended hours during peak tax season (January-April). Preferred Qualifications: Experience with TaxAct or similar tax preparation software. Customer service experience, especially in tax, accounting, or finance. At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions. Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, d isability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law. If you need assistance or accommodation due to a disability, you may contact us at ************** or by calling ************ extension 6049 to speak with a member of the HR Talent Acquisition team.

Please note that the salary range shown above is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment. Who We Are: Mohawk Global is a 300+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here. We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are a demonstrable value that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global Logistics - A Great Place to Work! Position Summary: The Director of Export Services will be responsible for creating and executing Mohawk's export transportation strategy. The ideal candidate will be comfortable splitting time between business development and export service enhancement job functions. Business development activities would include driving a personal sales pipeline, supporting Mohawk Global account executives as a subject matter expert, and driving cross-selling initiatives with Mohawk Global's overseas agent partners. Export service enhancement activities could be wide ranging but would likely involve developing new services (E.g. consolidations), reviewing and developing new carrier relationships, and working with Mohawk IT teams to ensure Mohawk is offering cutting edge export tools as demanded by the market. The successful candidate will have a proven track record of international sales, collaborative selling, and strong knowledge of US export transportation operations. Responsibilities Include: * Expand Mohawk Global's export operations and product offerings * Develop and execute Mohawk Global's export transportation sales strategy in support of broader organizational initiatives * Ensure Mohawk Global export services meet market expectations in terms of technology and scope of service offerings * Align Mohawk Global with carriers and services providers (ocean, dray, terminal, warehouse) necessary to grow our ocean and air export transportation business * Build strong US export sales initiatives with Mohawk Global agent partners, ensuring Mohawk Global is a competitive partner on routed freight sales and tracking trends in joint sales success * Cultivate relationships with and secure business from large national shippers moving air and ocean freight out of the US * Provide subject matter expertise on export transportation best practices to clients and internal Mohawk stakeholders * Work closely with Mohawk compliance leaders to ensure Mohawk clients are highly compliant with US Export regulations * Analyze export market conditions and find new opportunities for service development or innovation * Provide leadership and sales coaching in order to support branch sales and operations in customer strategy, client retention, implementation and account management for export clients * Prepare and present reports on sales performance and market trends to senior management * Being a positive force and collaborative partner in working across departments to ensure a high degree of customer satisfaction * Travel within the continental United States and occasionally overseas for strategic sales activities will be required Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Equal Employment Opportunity is The Law Employee Rights Under the FMLA Employee Rights - Employee Polygraph Protection Act

Medical Director -Long Term Support and Services Preferred Location: Ohio. Please note that per our policy this role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. The Medical Director -Long Term Support and Services is responsible for the administration of physical and/or behavioral health medical services, to ensure the appropriate and most cost-effective medical care is received. May be responsible for developing and implementing programs to improve quality, cost, and outcomes. May provide clinical consultation and serve as clinical/strategic advisor to enhance clinical operations. May identify cost of care opportunities. May serve as a resource to staff including Medical Director Associates. May be responsible for an entire clinical program. How will you make an impact: * Oversee all primary and physical health services provided to individuals of the health plan, including those receiving LTSS, ensuring the appropriate level of medical care is received. Identifies potential issues, project change, and scope data. * Ensure services align with LTSS clinical and service coordination requirements as defined by state and federal contracts/rules. * Conduct targeted LTSS Case Management training sessions, emphasizing the most prevalent medical diagnoses affecting the key LTSS populations. * Assist with resource development and drive Health Plan collaborations to support LTSS/HCBS populations. * Supports clinicians to ensure timely and consistent responses to members and providers. * Provides guidance for clinical operational aspects of a program. * Conducts peer-to-peer clinical reviews with attending physicians or other providers to discuss review determinations, and patients' office visits with providers and external physicians. * May conduct peer-to-peer clinical appeal case reviews with attending physicians or other ordering providers to discuss review determinations. Minimum Requirements: * Requires MD or DO and Board certification approved by one of the following certifying boards is required, where applicable to duties being performed, American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA). * Must possess an active unrestricted medical license to practice medicine or a health profession. Unless expressly allowed by state or federal law, or regulation, must be located in a state or territory of the United States when conducting utilization review or an appeals consideration and cannot be located on a US military base, vessel or any embassy located in or outside of the US. * A minimum of 10 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. * For Health Solutions and Carelon organizations (including behavioral health) only, a minimum of 5 years of experience providing health care is required. * * Additional experience may be required by State contracts or regulations if the Medical Director is filing a role required by a State agency.* Preferred Skills, Capabilities and Experiences: * Minimum of ten years of clinical experience, including at least five years of experience directing healthcare services for target populations strongly preferred. * 1-2 years Utilization Management experience strongly preferred. * Strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

The Service Line Director- AMG is responsible for the overall operational, quality and financial management of multiple outpatient departments within a service line. The Service Line Director- AMG establishes effective strategies for programs, product/service line, physician integration and resource utilization with the goal of increasing service line market share growth, access, efficiency and patient experience. Responsible to facilitate schedules with the clinical and clerical team leaders and the managers to provide leadership in the multiple departments at all times. The System Service Line Director collaborates with human resources, operational and fiscal efficiencies between Adena Medical Group clinics and closely collaborates with hospital departments. The Service Line Director assures compliance with Adena Health System and Adena Medical Group policies, applicable laws and regulations, and accreditation standards. This position has patient contact, access to confidential information and functions independently. THe Service Line Director will report to the Vice President of Adena Medical Group, and oversee several clinics within the Adena Orthopedic and Spine Institute (AOSI). These clinics include; AOSI Business Office, Athletic Trainers, Sports Medicine, Orthopedics, Spine/Pain, Neurology, and Podiatry. Required Educational Degree: Master's Degree or Certified Medical Practice Executive Certification through MGMA - All existing Adena employees must meet Master's requirement or certification by 12/31/2025. New hires must meet requirement within 2 years of hire date. Major/Area of Concentration: Business Administration or related field Preferred Certifications, Credentials and Licenses: Certified Medical Practice Executive Certification Required Experience: 7-10 years experience as a clinic or practice manager Job Specific Essential Functions: Establishes effective strategies for programs, product/service line, physician integration and resource utilization with the goal of increasing service line market share growth, efficiency and patient experience. Includes planning and oversight of the entire AMG service line. Consistently engage physicians and managers through high quality, two-way communication to proactively uncover problems and ensure progress toward implementation of key strategies and operational objectives in collaboration with physician dyad partner. Understands and works to connect the outpatient and hospital/ancillary operations to ensure effectiveness between AMG and hospital departments. Work with strategy, marketing, finance, physician leadership and other support functions, the AMG SL Director will create a robust clinical and business plan for expansion of the service line/region. Partner with lead physician and clinic managers in development of the annual service line budget and maintains a continuous oversight role in meeting the clinic budget and productivity goals set by the organization. Analyze market, access, quality, financial and operational data to identify weaknesses and create strategies for improvement. Proactively keeps up with market data and changes to ensure competitive advantage of service line. Execute five year strategic clinical plans including recruitment, capital, regional strategy, ancillary support, space plan and others to ensure service line growth and success; these five year plans should be updated annually for each specialty. Continuous development of managers and physician leaders through mentoring, coaching, education, competency and performance evaluation and feedback. Maintains professional knowledge base with organizations such as MGMA and societal organizations to understand the economic, political, and management activities that relate to the clinical services within their purview. Interacts with organizational departments that support the division such as finance & revenue cycle to ensure the clinic manager understands and has the resources to review and improve complete process from registration through adjudication including denials and AR. Facilitate system level project implementation as assigned. Benefits for Eligible Caregivers: • Paid Time Off • Retirement Plan • Medical Insurance • Tuition Reimbursement • Work-Life Balance About Adena Health: Adena Health is an independent, not-for-profit and locally governed health organization that has been “called to serve our communities” for more than 125 years. With hospitals in Chillicothe, Greenfield, Washington Court House, and Waverly, Adena serves more than 400,000 residents in south central and southern Ohio through its network of more than 40 locations, composed of 4,500 employees - including more than 200 physician partners and 150 advanced practice provider partners - regional health centers, emergency and urgent care, and primary and specialty care practices. A regional economic catalyst, Adena's specialty services include orthopedics and sports medicine, heart and vascular care, pediatric and women's health, oncology services, and various other specialties. Adena Health is made up of 341 beds, including 266-bed Adena Regional Medical Center in Chillicothe and three 25-bed critical access hospitals-Adena Fayette Medical Center in Washington Court House; Adena Greenfield Medical Center in Greenfield; and Adena Pike Medical Center in Waverly.

Deputy Director Division: Homeland Security/E.M.A./911 Contact Name: Tammy Smoke, SHRM-CP, PHR Contact Email: [email protected] Contact Phone: ************ Contact Fax: ************ Date Posted: 11/14/2025 Position Location: 783 Irving Wick Drive West, Heath, Ohio 43056 Position Description: Duties: * Demonstrates regular and predictable attendance. * Promotes and maintains positive and effective working relationships and promotes good public relationships as a representative of Licking County Government. * Assigns work and evaluates employee performance; receives and resolves employee issues according to established guidelines; approves timesheets and leave requests; schedules shifts and ensures coverage for call offs; recommends and/or issues corrective action as necessary. Participates in interviewing and makes recommendations for hiring of employees in conjunction with the 911 Coordinator and EMA Director. Actively involved in employee and/or labor relations and contract negotiations. * Ensures that the 911 Coordinator is in compliance with state and federal rules for PSAP operations. * Point of contact for employees call-offs for the specific shift that is being supervised. Coordinates filling shifts and ensures it is filled. * Develops and manages the 911 Center budgets. Monitors Expenditures. * Recommends contracts and agreements to the EMA Director in relation to the 911 Center. * Oversees, maintains and updates a variety of dispatch records as required; Ensures current licensures for the department are in compliance with Federal Communications Commission (FCC) regulations. * Develops short- and long-term plans and strategies for Enhanced 911 and communications.Promote awareness among the citizens of the district as to the use of the 911 emergency telephone system. Coordinates with all law enforcement, fire and medical agencies in all matters pertaining to the 911emergency telephone system, and provides periodic informational updates to all local jurisdictions and local agencies. * Oversees, monitors and maintains a variety of dispatch equipment including computer-aided dispatch (CAD) system, automated telephone system, and radio system; works with other County/City staff and outside agencies to ensure systems are working properly. Monitors new developments within the communications industry and recommends updates to the system as enhancements are developed. * Researches, investigates and resolves inquiries, concerns and complaints sensitive in nature. * Assesses needs and makes recommendations for training to Shift Supervisor/Training and QA and assists in the development of training. * Acts as the liaison between the 911 Center and County/City Fire, EMA and related personnel on technical issues. * Researches, investigates and resolves inquiries, concerns and complaints. Keeps 911 Coordinator advised as necessary. * Acts as departmental designee for Public Record Requests. * In emergency situations may back up 911 dispatchers. May be assigned EMA duties during planned or unplanned events. * Meets all job safety requirements and all applicable PERRP safety standards that pertain to the essential functions of the position and all agency safety procedures. * Remains informed of current developments and procedures pertinent to duties; may be required to attend seminars/training. Program: 911 Operations Brief Description: Manages and oversees the day to day operations of the Licking County Regional Communications Center (LCRCC)/911 Center. Ensures the County is in compliance with all federal, state, and local laws pertaining to the LCRCC. Identifies areas of improvement and implements changes to be in compliance with federal, state and local laws. Job Prerequisites: Minimum Qualifications: Bachelor's Degree from a four-year college or university; and three (3) to five (5) years related experience and/or training; a minimum of two (2) years supervisory experience; or equivalent combination of education and experience. Additional Qualifications (Agency/Dept. Qualifications): Management experience in a dynamic environment. Prior Dispatch experience preferred. Leadership. Organizational ability. Proficiency in Microsoft Word, Excel and other related software. Computer Aided Dispatch Systems* Consoles and tone boards and paging systems* Minor computer programming is essential. Effective written and oral communication skills. Contributes to building a positive team environment and applies conflict resolution skills as necessary. Possesses excellent interpersonal and multi-tasking skills. Ability to manage a fast pace, potentially stressful environment. Ability to be covered under the county fleet vehicle liability insurance policy. Ability to obtain and maintain certifications listed below. CERTIFICATES, LICENSES, REGISTRATIONS Law Enforcement Automated Data System (LEADS) Certified (must acquire within 30 days of hire) CPR, PRO-QA, EMD, EPD & EFD Certification* FEMA IS100, 200, 300, 400, 700 & 800 FEMA Professional Development Series & Advanced Professional Development Series (APS)* Emergency Numbers Professional (preferred) Valid Ohio Driver's License * may be acquired after hire and within six (6) months of employment may be acquired after hire and within one (1) year of employment * may be acquired after hire and within two (2) years of employment Application Procedure: Submit completed application, resume and cover letter to the Licking County Human Resources Department, 20 South Second Street, 3rd Floor, Newark, Ohio 43055. Applications can be obtained in person in the Human Resources Department between 8:00 a.m. and 4:30 p.m. daily or printed from the web site at ********************** Applications can be submitted directly online or e-mailed to [email protected] or faxed to ************. Compensation: Salary: $90K+ based on experience About UFA: Licking County is an Equal Opportunity Employer. Job Type: Full Time Pay Type: Salary