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  • VP, Environmental Justice & Community Impact (Remote)

    The Wildlife Society 3.7company rating

    Remote job

    An environmental advocacy organization in Boston is seeking a Vice President for Environmental Justice to lead innovative strategies aimed at advancing environmental justice in collaboration with communities. The role demands over 10 years of relevant experience, a law degree, and a strong commitment to diversity and inclusion. You will engage in partnership-building, manage initiatives aligned with community needs, and ensure that environmental justice is integrated across all organizational efforts. This role offers a competitive salary, extensive benefits, and opportunities for professional growth. #J-18808-Ljbffr
    $116k-186k yearly est. 1d ago
  • Director, Field Site Operations VI (M6)

    Applied Materials 4.5company rating

    Remote job

    Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $160,000.00 - $220,000.00 Location: Dallas-Richardson,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Summary: Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area. Job Description: The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX. Key Responsibilities/Qualifications: * Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards. * Requires both effective management of daily activities and development of process improvements to address any identified deficiencies. * In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures. * Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals. * Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards. * Stay knowledgeable of competition and important emerging technologies and standards. * Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance. * Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities. * Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs. * Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals. Skills, Knowledge, Experience & Education At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company. The ideal candidate will have the following: * Preferred, BA/BS in Engineering or Business/Operational Management * 7-10+ years of progressive functional experience, within a complex global company. * 5+ years of leadership experience in a 24/7 environment * Strong Business and Financial Acumen * Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact * Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives. Other Suitability Factors We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable. To succeed in this role requires a capacity for complexity and temperament that includes: * A very mature individual with the right balance of confidence and humility. * Process oriented while also strongly developing and relying on interpersonal relationships across the company * Executive presence and ability to connect equally well upwards, downwards and sideways in the organization * Self-motivated and driven towards excellence * A high level of EQ to be able to manage across a large team with significant diversity * Ability to distinguish between and prioritizing urgent and important issues * Situational awareness and complex decision-making ability appropriate for the situation Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
    $160k-220k yearly Auto-Apply 29d ago
  • Deputy Sanctions Officer (Director)

    Kraken 3.3company rating

    Remote job

    Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team This fully remote role reports to Kraken's Chief Sanctions Officer. As Deputy Sanctions Officer (Director), you will: (1) act as the CSO's delegate to ensure the ongoing effectiveness of Krakens Global Sanctions Compliance Program (GSCP) and (2) serve as Kraken's Deputy Sanctions Officer, ensuring Kraken's compliance with global sanctions regulations, and safeguarding the firm against sanctions risk. The ideal candidate will have curated over a decade of expertise across the following: Sanctions, Compliance, Audit, Technology, Data, Product Compliance, Regulatory Scanning, Program Building, Model Management, Risk Management, Risk Assessments, and Governance across traditional, centralized, and decentralized finance with the ability to scale in a high-growth environment and thrive in a continually evolving environment. This is an individual contributor role, but requires extensive leadership experience as communications, documentation, partnership, and strategy are key to success, as well as time management. The opportunity * Program Ownership - Maintain and enhance Kraken's enterprise‑wide Global Sanctions Compliance Program in line with applicable laws, regulations, regulatory guidance and Kraken policies * Risk Assessments - Participate in annual and ad‑hoc enterprise, product and sanctions risk assessments; identify emerging risks and control gaps, develop remediation plans and track to closure * Control Governance - Uplift and maintain documentation on Kraken's technical controls, develop Governance testing routines, and coordinate cross functionally to automate those routines * Reporting & Metrics - Develop and deliver periodic reports for leadership, highlighting key risk indicators (KRIs), key performance indicators (KPIs), and program health metrics * Audit & Regulatory Engagement - Oversee the coordination of materials and responses for internal audits, external audits, testing and exams relative to Kraken's Controls; represent Kraken as a subject‑matter expert * Cross‑Functional Leadership - Partner with Product, Engineering, Legal, Client Engagement and Finance to embed risk‑based thinking and efficient controls into new and existing products * Continuous Improvement - Drive workflow automation, data‑driven decision‑making and process efficiencies across all Sanctions verticals * Respond to third party and internal requests relating to controls * Preparation of VSDs and Subpoena responses as needed * Support review of new products from Sanctions perspective * Additional responsibilities include but are not limited to: assisting Chief Sanctions Officer as needed, coordinating/leading projects, completing ad-hoc assignments, assisting investigators as needed, preparing presentations and documentation as needed * Working closely with the Chief Sanctions Officer Skills you should HODL * 10+ years of experience within a Sanctions role * 2+ years of experience in a supervisory/managerial/audit role * Bachelor's degree * CGSS Certification or equivalent (or equivalent experience) * Deep experience with OFAC, international sanction regimes, sanctions reporting requirements, watchlist screening requirements, and technologies & systems * Executive level communication and organizational skills * Experience managing regulatory exams and audits * Experience preparing regulatory strategy and responses * Proven track record and experience working with technical sanctions topics, solutions, vendors * Deep familiarity with sanctions regulatory requirements in the United Kingdom, Europe and US, and other jurisdictions * Demonstrated ability to author detailed business requirements and effectively communicate with engineering or technology teams * Prior success in project management and driving cross functional teams to execute and deliver on strategically important initiatives * Quantitative analysis and decision making #LI-Remote This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
    $85k-163k yearly est. 15d ago
  • Director, Public Affairs

    Bryson Gillette 3.9company rating

    Remote job

    Who You Are You are a smart, kind, and friendly individual who works hard and well with others. You are an exceptional communicator who produces excellent, strategic, and creative work, while also bringing a lot of heart to everything you do. People describe you as a self-starter and problem-solver, who multitasks well and thrives in a fast-paced environment. You bring a diverse perspective to every conversation, while also listening and empathizing. Above all, you want to leave a lasting, positive impact on the world around you. Ideally you've worked in communications or policy for an elected, a government agency, technology company or a top advocacy organization and have professional experience in Sacramento and DC (or both!). This position requires being based out of Los Angeles or Washington D.C. What You'll Do Communicate clearly: You will lead on public affairs campaigns by developing and executing high-level strategic communications plans. You will discover and understand the needs and goals of each client and create a tailored communications approach for each. We pride ourselves on creating bespoke campaigns; we want you to be creative, responsive, and a strategic partner. You are an expert at writing a range of communications, including media advisories, talking points, proposals, op-eds, ad concepts, scripts, social media content, and other content. Engage media: You will create and execute earned and paid media strategies. You know what makes a good story and how to communicate with reporters, which is something you hopefully have done in a previous role. Ideally you have existing relationships with reporters and editors or you have run paid campaigns or advocacy campaigns. Lead and run campaigns: We pride ourselves on providing excellent service to our clients. You will lead numerous client teams, ensuring that long and short term goals are achieved and deadlines are met. You will manage multiple projects at once and ensure that no balls are dropped. To be successful, you'll need to stay exceptionally organized and be comfortable managing up and down. Build relationships with stakeholders: It will be important for you to build relationships with clients, team members, and vendors, and to do so in a remote environment. Building rapport over the phone, zoom, and email is crucial. Upholding a strict level of confidentiality, while establishing and maintaining trusting and warm relationships both internally and externally is key. Be a team player and grow: We are currently a mid-sized team but are continually growing. We have an all-hands-on-deck approach in a remote working environment. To be successful in this role, you will be comfortable working both independently and with teams. What Skills and Experiences You'll Bring Exceptional written and oral communication skills Self-starter, ability to prioritize, multi-task and meet changing deadlines in a fast-paced environment Excellent attention to detail and organized Strong ability to work effectively with senior management and senior-level clients A growth mindset What Would Be Great to Bring At least 5-15 years of work experience in communications, in government, or public affairs Experience working on issues related to diversity, equity and inclusion, and/or social or racial justice advocacy Spanish speaker and writer and/or experience with multicultural media outlets Good sense of humor Agency experience is preferred Compensation & Benefits The salary range for this position is an annual salary of $90,000 - $120,000. For clarity, this is the starting range for the position; it is not an indication that you are capped at that range once you're in the position. Bryson provides insurance coverage for employees and their dependents, which includes fully paid monthly premiums for PPO health plan, dental, and vision coverage. 401(k) Plan w/ Employer Match Flexible Time-Off policy with no vacation caps Generous, paid parental leave Discretionary, year-end bonuses Bonuses for origination and/or management of new business accounts How-to-apply Application Deadline: June 22, 2025 Interested candidates should upload the following to Raúl Hernández, Vice President, People. Please upload: Resume (Naming Convention: Last Name. First Name_Resume) Cover letter (Last Name. First Name_Cover Letter) answering the following questions (in no more than one page, 11 point font): Why are you interested in this position with Bryson Gillette? What makes you an exceptional candidate for this position in particular? What related experience do you have? Where did you learn about this opportunity?
    $90k-120k yearly 60d+ ago
  • Deputy Director Of Development

    Voter Gravity 3.4company rating

    Remote job

    Job Title: Deputy Director of Development Department: Development Reports to: Reports to Chief Executive Officer Classification: Permanent Remote Pay Range: $80,000 - $100,000 Hours: Full Time (40 hours/week) Job Summary: A Healthier Democracy (AHD) is seeking a Deputy Director of Development to manage fundraising operations for A Healthier Democracy and its initiatives, Vot-ER and Link Health. The Deputy Director will report to the CEO and work in deep collaboration with the Executive Directors of the two priority initiatives. A Healthier Democracy builds platforms for collaboration and community organizing at the intersection of health and civic engagement to maximize collective impact on pressing challenges. A Healthier Democracy is home to high-impact national initiatives. We believe our nation's biggest and most complex challenges require innovative solutions leveraging healthcare settings and healthcare workers. Our centralized model enables us to quickly launch new initiatives drawing on deep expertise in healthcare organizing, creative communications, and marketing. Key initiatives include: Vot-ER is working to integrate nonpartisan civic engagement into healthcare. Vot-ER develops nonpartisan civic engagement tools and programs for every corner of the healthcare system-from private practitioners to medical schools to hospitals. It transforms routine healthcare visits into opportunities for civic empowerment, partnering with trusted health professionals, and reaching historically underrepresented communities. Link Health is dedicated to empowering individuals and communities by facilitating enrollment in vital public benefit programs. Link Health uses AI to strategically address the immediate needs of individuals by connecting them to essential financial assistance for rent, healthy food, utilities, and internet subsidies while they wait in healthcare settings. Its mission is to ensure equitable access to resources for healthcare, energy assistance, nutrition support, and more, fostering healthier and more resilient communities. Duties/Responsibilities: Provide project management of donor cultivation and engagement activities, including events, briefings, webinars, etc (both virtual and in person). Manage relationships with existing donors for both maintenance (renewals) and growth opportunities. With CEO and initiative Executive Directors, identify and facilitate connections to priority prospects. Maintain a regular system of contact with donors across all giving levels and priority prospects. Develop and update fundraising messaging and materials. Manage daily activities of the development office. Drive the execution of a strategic, creative fundraising plan, primarily focused on institutional and individual major donors. With the CEO, develop partnerships with allied organizations and identify creative intersections for alignment. Provide direct support to the CEO and manage his outreach and relationships. Provide leadership and guidance to the initiative Executive Directors, directing where and how best to spend time and efforts. Partner with the CEO and initiative Executive Directors to identify, cultivate and solicit institutional and individual donors for major gifts. Provide support to the CEO and initiative Executive Directors for all aspects of their fundraising activities/responsibilities. Collaborate with CEO initiative Executive Directors in developing fundraising micro-strategies and donor engagement plans. Coach development staff. Oversee maintenance of the donor database and internal systems. Oversee the grant writing process, including editing and project management Review grant proposals and reports prior to submission; ensure timely submission. Ensure fundraising strategies, donor communications, and engagement practices reflect the organization's commitment to DEI. Analyze donor data, giving trends, and campaign outcomes to inform strategic decision-making and identify growth opportunities. Develop and implement robust donor acknowledgment, recognition, and retention strategies to build long-term relationships and increase loyalty. Required Skills/Abilities: Demonstrated commitment to racial equity and inclusion. Demonstrated ability to work collaboratively to gain trust and give respect to others through honesty, integrity, kindness, empathy, and authenticity. Acute attention to detail and demonstrated ability to prioritize time to meet deadlines for multiple projects. Drive to seek what can be improved and offer ways to fix any potential roadblocks. Comfort admitting what you don't know and recognizing that feedback is part of the learning process. A strong commitment to A Healthier Democracy, Vot-ER, and Link Health's missions. Demonstrated success in project management, and people management. Experience with donor cultivation and management. Demonstrated success in supporting principals in their development activities. Track record of meeting fundraising goals and budgets. Outstanding attention to detail. Excellent analytical, oral communication, teamwork and people skills. Demonstrated flexibility and openness in responding to changing work priorities. Education and Experience: 5-7 years of work experience, preferably for a nonprofit or advocacy organization. Experience in a fundraising role preferred Physical Requirements: Prolonged periods of sitting or standing at a desk and working at a computer. Ability to lift a minimum of 20 pounds. Other Requirements: Ability to travel a minimum of four times per year.
    $80k-100k yearly Auto-Apply 60d+ ago
  • Senior Director, Business Strategy & Operations

    National Resilience, Inc.

    Remote job

    A career at Resilience is more than just a job - it's an opportunity to change the future. Resilience is a technology-focused biomanufacturing company that's changing the way medicine is made. We're building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need. For more information, please visit ****************** Position Summary & Role The Senior Director of Business Strategy & Operations will partner closely with the Resilience leadership team to develop and implement the organization's strategic and operational plans. The role will lead the framework and action plan for the annual operating plan, drive process excellence initiatives, assist with capital budget financial management, reporting on statistics and analytics around key metrics. The Senior Director will oversee cross functional strategic projects and priorities, ensuring clarity, accountability and measurable progress. This individual will develop and oversee the strategies, processes, systems, and technologies that enable the Resilience team to achieve peak performance. They will leverage strong analytical skills to drive continuous process improvement and identify potential growth opportunities. The role is also responsible for preparing materials for quarterly Board of Directors meetings and enabling timely, objective decision-making on key program, operational, and business topics. This position reports to the Chief Financial Officer and works closely with leaders across Operations, Commercial, HR, and Finance. Essential Functions Develop the strategic direction and goals for Resilience, ensuring a clear alignment with Company objectives Lead key strategic priorities for Resilience, including the Annual Operating Plan Partner with FP&A to support forecasting and monitoring, to ensure meeting yearly budget target. In collaboration with FP&A, design and implement processes and systems to enhance forecasting accuracy and improve business value, with emphasis around capital projects. Partner closely with Commercial to provide business analysis and strategic input for customer advancement Identify and drive strategic priorities and business improvement opportunities within Resilience, including both one-time and continuous improvement initiatives Ensure project deliverables are well characterized with associated timing, resources, quality parameters, and interdependencies across lines Partner closely with Operations leads within Resilience to ensure consistency and continuous learning across functions Lead external benchmarking to evaluate Resilience's performance relative to peer CDMOs and recommend improvements. Evaluate accretive growth opportunities for Resilience, including M&A, collaborations, and other synergistic opportunities Lead cross-functional due diligence teams and manage relationships with external advisors on company and site acquisitions Develop detailed cross-functional monthly operating reports to be shared with internal and external stakeholders Prepare agendas and materials for quarterly Board of Directors meetings that optimize and focus time on the highest priority areas and tracks actions and progress This role does not have direct reports at this time. Minimum Qualifications Demonstrated experience leading complex, cross-functional initiatives and influencing stakeholders at all levels in a biopharmaceutical or manufacturing environment Strong interpersonal skills and ability to operate seamlessly within a diverse, complex organization Proven ability to develop and implement strategies and operating models in a dynamic, fast-paced environment Strong analytical and problem-solving skills with the ability to synthesize complex information and drive actionable outcomes Experience managing budgets, including capital forecasting, capacity planning, and opex management Ability to make effective decisions in ambiguous situations with limited information Exceptional prioritization skills, urgency, and flexibility Demonstrated experience developing and presenting materials for senior leadership or Boards of Directors Ability to travel (≤ 10%) and work non-standard hours as needed Preferred Qualifications 12+ years of experience in or supporting the biopharmaceutical or manufacturing industry Bachelors Degree in related discipline MBA or training in business analytics Deep understanding of CDMO strategy, processes, and operations Strong project management skills with the ability to manage multiple priorities under tight timelines High energy, sense of urgency, creativity, and decisiveness; ability to perform well under pressure Ability to motivate others to maintain a high and consistent level of excellence in strategy development, project management, and outcomes This position may also include the following conditions: [insert options from job description template] The items described here are representative of those that must be met successfully to perform the essential functions of this job. Sponsorship or support for work authorization, including visas, is not available for this position. Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process. Resilience offers employees a robust total rewards program including an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, flexible time off, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $150,000.00 - $232,500.00 per year. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate's geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience and the biomanufacturing revolution? We encourage you to apply and start a conversation with one of our recruiters.
    $150k-232.5k yearly Auto-Apply 2d ago
  • Deputy Director

    Catholic Diocese of Lansing 4.1company rating

    Remote job

    Job Title: Deputy Director Position Type: Full Time Program: Children's Home Job Classification: Exempt Children's Home Min. Wage / Salary: $80-85k Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Reports to: Children's Home Director Job Summary At Catholic Charities of Ingham, Eaton, and Clinton Counties, every team member plays a vital role in supporting vulnerable youth with compassion, structure, and dignity. As the Assistant Director of the Children's Home, you will help lead the day-to-day operations of a trauma-informed, highly structured residential program serving youth with complex behavioral and emotional needs. This role focuses on oversight of the direct care team, staffing coordination, regulatory compliance, and ongoing support to ensure safe, consistent, and quality care. Key Responsibilities Staff Leadership & Supervision Provide direct supervision and support to Unit Supervisors and Youth Advocates, ensuring high performance, adherence to program expectations, and trauma-informed engagement with youth Participate in staff hiring, onboarding, coaching, and performance management Maintain a consistent presence across shifts and units to provide leadership, support crisis response, and reinforce a positive team culture Staffing & Scheduling Oversee the development and maintenance of staff schedules to ensure required coverage ratios are met at all times Coordinate with Unit Supervisors to manage call-offs, shift coverage, and scheduling adjustments in real-time Monitor staffing patterns for compliance with licensing and contractual requirements Operations & Compliance Assist the Children's Home Director with daily program operations, including licensing compliance, safety standards and documentation oversight Participate in emergency response planning and the leadership on-call rotation Support implementation and accountability of agency policies, Safety-Care techniques, and the ARC framework Youth Safety & Support Support de-escalation efforts and physical management responses when needed, following Safety-Care standards Participate in incident debriefings, behavior plan development, and safety planning with the clinical and administrative teams Monitor program climate and youth routines, intervening when necessary to maintain structure and safety Collaboration & Communication Serve as a liaison between the direct care team and program leadership, facilitating communication and coordination across shifts Attend internal meetings, audits, and community partner visits as assigned Provide regular updates to the Children's Home Director and contribute to strategic planning and quality improvement Other duties as assigned Qualifications Education Bachelor's degree in Social Work, Psychology, Health Care Administration, or a related field preferred Experience Minimum of 5 years of experience managing social service programs, or a bachelor's degree and at least 2 years in a program leadership role Strong proficiency with electronic medical record (EMR) systems, data management tools and other technology platforms used in program operations Experience in residential or Child Caring Institution settings licensed by Michigan Department of Health and Human Services preferred but not required Familiarity with Michigan Department of Health and Human Services licensing rules, trauma-informed care and youth behavior management required Personal Attributes Anticipated Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties, and incorporates them into daily work Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals Solution-Oriented Problem Solver: Proactively identifies challenges and develops practical, innovative solutions to address them Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization's mission Work Environment & Physical Demands This position is on-site and may not be eligible for remote work Attendance at occasional meetings or events outside regular business hours is required The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds Vision requirements include close-up work, distance vision, and the ability to adjust focus The work environment may involve varying degrees of physical discomfort and occasional loud noise Occasional driving, potentially with Clients, during the workday may be needed for operational purposes Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions Comments: This job description is intended to outline the essential functions, general supplementary tasks, and key requirements for successful performance in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned, and management reserves the right to modify duties as needed.
    $80k-85k yearly 60d+ ago
  • Director, HEDIS Business Operations

    Clover Health

    Remote job

    At Clover Health, we are dedicated to improving the lives of seniors through high-quality, data-driven physician enablement technology. Initially scaled within our own Medicare Advantage provider network, we have built an innovative technology platform, designed to put actionable clinical insights into the hands of physicians at the point of care. In 2024, Clover's PPO plan achieved an industry leading 4.94 stars in HEDIS, with significant impact driven by its innovative technology - Counterpart Assistant. Read more about how CA drove this improvement in our case study here. As the Director of HEDIS Business Operations, you will serve as the connector across Clover's clinical, analytic, and operational teams to deliver measurable HEDIS impact. You will design and manage the programs, ranging from incentives to member engagement, that directly drive numerator closure, while partnering with HEDIS Operations to ensure seamless alignment from program design through abstraction, audit, and submission. Ultimately, you will design programs to ensure members of Clover's Medicare Advantage plan are always provided with the industry's leading clinical quality. As a Director, HEDIS Business Operations you will: Lead the business strategy and execution for HEDIS outcomes, focusing on programs that ultimately yield success in closing care gaps for members across the various interaction channels available - ranging from provider incentive programs, call center outreach, mailing lab testing kits, to chart chase and abstraction. Establish and manage incentive structures and provider engagement models that directly drive numerator closure. Develop and oversee cross-functional initiatives that translate measure logic into actionable programs across the organization. Partner with HEDIS Operations to ensure business programs align with abstraction and submission workflows, creating a seamless end-to-end process. Own scenario-planning for HEDIS measure cutpoints and Stars implications, guiding the organization toward the interventions that will drive results. Anticipate and prepare for measure evolution (hybrid to admin, admin to digital, display to official), ensuring Clover is strategically positioned for future changes and always ahead of the industry changes. Track and communicate performance outcomes, highlighting risks, opportunities, and ROI of interventions to senior leadership. Success in this role looks like: Building high-functioning programs across provider, call center, and care coordination teams that directly contribute to numerator closure and improved Stars ratings. Clear ownership of business levers tied to HEDIS outcomes, complementing the abstraction and audit work of the HEDIS Operations teams. Proactive adaptation of programs to reflect evolving NCQA, CMS, and industry changes. Strong alignment between Stars strategy and HEDIS programs, ensuring organizational resources are focused on the highest-impact measures. You should get in touch if: You have 7+ years of experience in healthcare program management and strategy. You have led cross-functional programs that align multiple stakeholders toward a common outcome. You are highly analytical, able to interpret performance data and translate it into effective interventions. You understand the HEDIS and Stars landscape and are motivated by the business and programmatic levers that deliver results. You thrive in a dynamic, high-stakes environment where success is measured in outcomes, not activity. Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover's inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employee's points of view are key to our success, and inclusion is everyone's responsibility. #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $176,000 to $200,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc.
    $176k-200k yearly Auto-Apply 3d ago
  • Director / Sr Program Manager, AI Accelerator

    Quadric.Io

    Remote job

    Quadric has created an innovative general purpose neural processing unit (GPNPU) architecture. Quadric's co-optimized software and hardware is targeted to run neural network (NN) inference workloads in a wide variety of edge and endpoint devices, ranging from battery operated smart-sensor systems to high-performance automotive or autonomous vehicle systems. Unlike other NPUs or neural network accelerators in the industry today that can only accelerate a portion of a machine learning graph, the Quadric GPNPU executes both NN graph code and conventional C++ DSP and control code. If making an impact and having a seat at the table is important to you, this is the opportunity for you. Join our small, rapidly-growing team at Quadric to develop supercomputer technology designed for the Edge. In this position, you will be a core member of our team, and will have an opportunity to grow in the company of expert technologists who also happen to be good people you'll want to spend time with. What We Value: Integrity, Humility, Happiness What We Expect: Initiative, Collaboration, Completion Quadric is seeking an experienced and highly technical Program Manager to drive the successful planning and execution of our software and hardware product releases, focusing on our cutting-edge AI acceleration chips and embedded systems. This is a critical leadership role responsible for program management across the entire product lifecycle, from initial concept and customer requirements gathering to final release, delivery, and safety certification. Key Responsibilities Program and Project Management SW Release Management: Own and program manage all aspects of complex Software (SW) Releases, ensuring on-time delivery, quality, and scope adherence. Execution and Tracking: Drive and track progress across engineering and cross-functional teams, identifying bottlenecks, mitigating risks, and proactively driving execution to meet program milestones. Process Implementation: Champion and enforce effective program management methodologies and best practices across the organization. Cross-Functional Leadership: Facilitate and drive alignment between engineering (SW, HW, Silicon), product management, sales, operations, and external partners. Customer Engagement and Requirement Management Customer Advocacy: Act as the primary point of contact for technical program matters with key customers, translating their needs into actionable engineering tasks. Defect and Requirement Funnel: Manage the funneling of requirements and defects back to the engineering organization, ensuring clear prioritization and timely resolution. External Communication: Clearly communicate program status, risks, and dependencies to executive leadership, technical teams, and external stakeholders. Safety Certification and Compliance Certification Drive: Lead the end-to-end program management for safety certification processes (e.g., ISO 26262, IEC 61508) for our products and associated tools, ensuring all necessary documentation and engineering rigor is met. Requirements Required Qualifications Experience: Minimum of 15+ years of progressive experience in a Program Management (PM) role, specifically focused on technical programs involving AI acceleration chips, embedded systems, software, and hardware. Education: Master's degree (MS) in Computer Science or a related technical field is required. Global Collaboration: Proven experience successfully working with and managing distributed teams and programs across multiple geographies and timezones. PM Tools Expertise: Deep expertise and proficiency with Program Management tools such as JIRA, GitHub Issues, and Quality Center (QC), including advanced reporting and workflow management. Domain Knowledge: Demonstrated ability to drive complex technical projects in the AI/ML and embedded processing domain. Highly Desired Skills and Experience (Pluses) AI Compiler Knowledge: Good understanding and working knowledge of AI SW compilers (e.g., TVM, MLIR, LLVM, IREE). AI Frameworks and Kernels: Knowledge of AI kernel development and familiarity with popular deep learning frameworks like JAX, PyTorch, ONNX, and TensorFlow (TF). Professional Certification: Current Program Management (PM) certification (e.g., PMP, PgMP, CSM, SAFe) is a significant plus. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks Stock Option Plan
    $97k-174k yearly est. Auto-Apply 55d ago
  • Support Operator (Remote)

    Rocketnode

    Remote job

    The following is what the job involves: As a support operator you will be responsible for providing our customers with adequate support regarding any of their products and services with RocketNode. In order to successfully do your job at RocketNode you should have experience in majority of the following fields: -Virtualizor Front End Panel -Pterodactyl Front End Panel -Linux/Windows Operating System -The Following Pterodactyl Eggs (Minecraft, GTA:5 FiveM, Rust) You will also be responsible for providing the customer a professional experience by greeting the customer before responding to a ticket, and respectfully asking them what their issues are and how we can further assist them.
    $78k-132k yearly est. 60d+ ago
  • Senior Program Director (Remote)

    Cella Inc. 3.7company rating

    Remote job

    Location: TelecommuteJob Type: PermanentCompensation Range: $130,000 - 160,000 per year We are seeking an experienced, strategic, and client-focused Senior Program Director to lead the content development and execution of world-class, executive-level conferences and gatherings for a leading global advisory and events platform. This highly visible role requires a passionate professional who can drive measurable business impact and reinforce the firm's thought leadership across critical sectors like technology, cybersecurity, and digital media. Responsibilities:Client & Partner Account Management (30%) Serve as the primary external-facing liaison for select clients, speakers, sponsors, and partners, driving and leading external calls and project management calls. Manage ongoing partner communications , ensuring sponsors maximize their event participation and engagement. Track and fulfill client / sponsor deliverables , including speaking opportunities, branding elements, and networking activations. Collaborate with the sales team to support post-event partner engagement and retention efforts , with a focus on long-term relationship development , and to identify and develop new partnership opportunities. Content Development & Speaker Engagement (30%) Develop compelling and high-impact agendas aligned with client objectives and industry trends. Lead speaker research, curation, and outreach to secure top-tier industry experts, thought leaders, and executives. Serve as a trusted advisor to speakers, guiding their event participation and ensuring alignment with program goals. Manage all speaker logistics and communications , including briefings, scheduling, content coordination, and on-site management . Collaborate with marketing and production teams to ensure seamless speaker integration across all event materials and promotions. Event Oversight & Execution (30%) Oversee the end-to-end event development and execution , ensuring logistical excellence for the entire event program. Develop and maintain precise event information documentation and coordinate with production, planning, and marketing teams to ensure smooth program flow. Lead on-site speaker, client, and management , ensuring flawless execution during events. Capture and analyze event feedback , providing insights to optimize future content and engagement strategies. Marketing, Communications & Data Analysis (10%) Support the creation of event communications , event invitations, website content, and promotional materials. Draft event briefing documents for internal and external stakeholders. Track key metrics and insights to measure event success and identify opportunities for improvement. Qualifications: The successful candidate will have a minimum of 10+ years of direct experience in event programming, project management, and high-touch client/partner relationship management, preferably in a fast-paced, client-facing environment. Exceptional project management skills, strong strategic thinking, attention to detail, and a proven ability to build trusting relationships with C-suite stakeholders are essential. Benefits include but are not limited to: PTO Paid holidays Health Vision Dental JobID: JN - 112025-117776#LI-Cella#LI-JC1#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact *************************.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
    $130k-160k yearly 24d ago
  • Director of Strategy & Business Operations - Healthcare & Clinical Research

    Paradigm Health 3.8company rating

    Remote job

    Paradigm is rebuilding the clinical research ecosystem by enabling equitable access to trials for all patients. Our platform enhances trial efficiency and reduces the barriers to participation for healthcare providers. Incubated by ARCH Venture Partners and backed by leading healthcare and life sciences investors, Paradigm's seamless infrastructure implemented at healthcare provider organizations, will bring potentially life-saving therapies to patients faster. Our team hails from a broad range of disciplines and is committed to the company's mission to create equitable access to clinical trials for any patient, anywhere. Join us, and bring your expertise, passion, creativity, and drive as we work together to realize this mission. As the Director of Strategy and Business Operations, a member of the Paradigm Strategy Team reporting to the Head of Strategy, your role will be multifaceted and pivotal to the company's success. You will be responsible for driving effective strategic decision making and ensuring operational excellence across functional areas, including product development, commercial, clinical operations, finance, business development, and corporate development. By facilitating structured, data-driven decision-making, effective cross-functional collaboration and execution, and efficient and measurable business processes, you will help shape the growth of our business in the right directions while enabling efficient and scalable execution. Your ability to cultivate and manage strong working relationships with colleagues across functions will be essential for the successful growth of our company. Lastly, your ability to bring a multi-disciplinary skill set-including strategy, operations, project management, and financial analysis/modeling-to bear on a wide range of challenges will be essential to your success in this exciting and challenging role. Our Ideal candidate is someone with 3+ years experience at a top tier consulting firm, where you worked on Healthtech or life sciences (critically, on the consulting/strategy side (not technology implementation or accounting), Plus 2+ years post-consulting at a early/mid stage startup healthtech, in clinical trials or RWD or biopharma SaaS or another loosely related area. What you'll do: Strategy: Lead and support cross-functional workstreams to drive sound, data-driven, and efficient strategic decision-making and execution Bring structured thinking, clear frameworks, and clear, concise communication to strategy work to drive effective decision-making and execution, with strong alignment across executive leadership and functional leaders and teams Support strategy development with data-driven analysis and modeling, including financial models and forecasts Build a deep, data-driven understanding of the overall market (US and ex-US, oncology and non-oncology), the provider landscape, the trial sponsor landscape, the competitive landscape, the landscape of potential partners and acquisition targets, current policy and policy trends, and other areas Infuse data-driven insights and an analytical mindset into strategic decisions while balancing the urgency required to succeed as a startup company Enhance Paradigm's ability to communicate clearly and concisely internally and externally, including with our Board of Directors Business Operations Excellence: Provide effective leadership, facilitation, and project management to drive efficient and effective cross-functional execution of strategic workstreams Design and help implement efficient, measurable operational processes to enable efficient, scalable execution across functions Establish and maintain best practices for project management, quality assurance, and performance metrics Drive continuous improvement efforts to enhance operational efficiency, productivity, and customer satisfaction long-term vision Who you are: BA/BS degree with equivalent work experience preferred 4+ years of strategy and/or business operations experience in healthcare technology or closely related healthcare sectors (clinical research, drug development, clinical trial operations and/or technology, etc.) Strong understanding of the US healthcare system, with deep experience with life sciences companies, health systems, or both Demonstrated ability to learn quickly and to succeed in highly complex, ambiguous, and dynamic environments Demonstrated ability to lead and facilitate, including cross-functional teams, and to drive impact and results with independence and initiative, including with technical teams Demonstrated experience, presence, and credibility with senior executives sufficient to drive decision-making and alignment on challenging, complex strategic questions Excellent quantitative skills, including market sizing, forecasting, and other modeling and analysis Excellent communication skills, including both written and verbal Mission-driven commitment to improving healthcare Mission-driven commitment to diversity, equity, and inclusion The base compensation range is $180,000 - $225,000 USD per year. Actual salaries will vary based on candidates' qualifications, skills, and location. What You'll Receive: Paradigm Health offers a comprehensive Total Rewards package to support your well-being and success, including: Competitive health, dental, and vision insurance Mental health support for you and your family through Spring Health Equity package Unlimited paid time off (PTO) 16 weeks of paid parental leave Flexible work options - remote and hybrid arrangements Company-paid life insurance Company-paid short-term and long-term disability coverage One Medical membership 401(k) plan with company match At Paradigm, we are committed to providing equal employment opportunities to all qualified individuals. We encourage and welcome candidates from all backgrounds and perspectives to apply for our open positions. We are interested in all qualified individuals and ensure that all employment decisions are based on job-related factors such as skills, experience, and qualifications.
    $180k-225k yearly Auto-Apply 1d ago
  • Assistant Academic Administrator

    Stride Learning

    Remote job

    Certificates and Licenses: Active Principal Certification required. Residency Requirement: Texas The Assistant Principal directs and coordinates educational, administrative and counseling activities by performing the following duties personally or through subordinate supervisors. K12, a Stride Company, believes in Education for ANYONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. The mission of Texas Virtual Academy of Hallsville (TVAH) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! Passionate Educators are needed at the Stride K12 partner school, Texas Virtual Academy of Hallsville (TVAH). We want you to be a part of our talented team! This is a full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Ensures conformance of educational programs to state and local school board standards through evaluation, development and coordination activities; As needed, researches and implements non-K12 curriculum resources that meet state standards; Helps articulate the school's mission and vision with the aim of ensuring all stakeholders have a common understanding and are positioned to work cooperatively to achieve desired results; Utilizes/relies heavily upon communication technologies and practices that most effectively support a predominantly virtual / remote work environment; Ensures that the school is meeting the needs of students while complying with local, state, and federal laws regarding special education and other categorical programs (such as Title I, LAP, CTE); Interfaces with students, families, local Municipal Court systems, and local districts regarding compliance as it relates to student attendance and engagement in educational program as defined by school policy and student handbook expectations; Develops and oversees implementation of the school's Student Achievement Improvement Plan. Supervises and evaluates teaching staff; Manages teacher performance, developing and providing necessary training to support their professional development; Manages Master and Lead Teachers and programs; Confers with teachers, students, and parents concerning educational and behavioral problems in school; Coordinates with teacher and K12 Enrollment regarding expulsions and withdrawals; SUPERVISORY RESPONSIBILITIES: Directly supervises 15-30 Full-time Equivalent (FTE) regular employees and/or contractors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. MINIMUM REQUIRED QUALIFICATIONS: Previous Supervisory Experience Master's degree AND Five (5) years of educational experience OR Equivalent combination of education and experience Ability to clear required background check OTHER REQUIRED QUALIFICATIONS: Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency. Ability to travel 20% of the time for meetings, professional development, etc. DESIRED QUALIFICATIONS: Previous experience as an online Educator Previous administrative experience Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is virtual Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting *********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
    $55k-79k yearly est. Auto-Apply 60d+ ago
  • Director of Business Development and Operations

    Zcalo Health

    Remote job

    at Zócalo Health Salary Range $150-$160k per year plus commission Remote (Full-time) About Us Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente . Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life. Our mission is to improve the lives of our communities-communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don't speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings. We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve. We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve. Role Description The Director of Business Development and Operations at Zócalo Health will lead the development and enhancement of healthcare services tailored to health plans, aligning these efforts with market needs and our strategic mission. This role requires close collaboration with Senior Leadership and the Implementation teams to innovate and deliver impactful solutions and services that resonate with health plan partners and the communities we serve. The ideal candidate thrives when working at the intersection of new business development, strategy, and operational domains. You are comfortable simultaneously managing multiple projects with a variety of stakeholders. This is a strategic director role where thought leadership, relationship building, customer obsession, and sound business acumen are what drive success. This position reports to the Chief Strategy Officer. Responsibilities Develop and lead the strategy for supporting Zócalo Health's rapid growth into new markets Develop and manage the executive relationships with potential payer partners and communicating the key value proposition and services of Zócalo Health Gain a deep understanding of the local market and policy dynamics and working with cross-functional leads to develop customer proposals Be responsible for the development and negotiation of new contracts with partners/customers leveraging our community based approach Work alongside clinical and executive leadership to refine our product and service development strategies, including providing input for new products, new markets, and refinement of partnership models Connect with other external leaders to position Zócalo Health as a critical ally and partner in bringing innovative care delivery models to the Latino community Establish mechanisms to integrate customer feedback into our product development process, ensuring our solutions not only meet but exceed user expectations Set and monitor key performance indicators (KPIs) to evaluate service effectiveness, making data-driven recommendations for improvements of strategic partnerships and health plan pilot programs. Provide executive recommendation on growth opportunities. Stay abreast of emerging trends and technologies in healthcare innovation to maintain Zócalo Health's leadership in the market Strategic planning and management of the entire service portfolio Create and present visionary innovations and strategic decision proposals Work collaboratively with all stakeholders, including the senior leadership team, advisors and investors Represent Zocalo Health at industry meetings that result in business and national strategic partnerships Qualifications Highly data-driven operator with experience using analytics to shape go-to-market strategy, prioritize opportunities, and measure performance across the funnel. Strong financial acumen, including ability to build, interpret, and pressure-test revenue forecasts, PMPM and value-based payment structures, and multi-year projections. Experience owning and managing forecasting tools, CRM pipeline management, and dashboards that inform weekly, monthly, and quarterly growth targets. Comfortable building business intelligence and reporting systems from the ground up, including establishing metrics, data hygiene processes, and cross-functional insights for leadership. Ability to translate complex data into clear recommendations for executives, investors, and operational teams. Relationship-builder with cultural competence, able to represent Zócalo Health credibly with community partners, health plans, and provider systems. Clear, compelling communicator with strong writing skills for proposals, pitch decks, RFPs, and partner-ready materials. Thrives in fast-paced, early-stage environments, bringing structure, rigor, and creativity to a growing organization. Deep mission alignment with improving care access, equity, and culturally centered care for underserved communities. Education & Experience: 7-10+ years of experience in business development, payer contracting, strategy, or partnerships within healthcare, ideally Medicaid, Medicare Advantage, or value-based care organizations. BA/BS in Business Administration, Healthcare Administration, or relevant field required; Master's or degree or above preferred. At least 8 years' experience within healthcare, with a record of successfully managing complex products through their lifecycle. What you can expect from Zócalo Health Equity compensation package Comprehensive benefits including medical, dental, and vision 401k Flexible PTO policy - take the time you need to recharge $1,000 home office stipend We provide the equipment needed for this role. Opportunity for rapid career progression with plenty of room for personal growth. You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
    $150k-160k yearly Auto-Apply 24d ago
  • Regional Director of Operations- North Florida

    Thrive Pet Healthcare

    Remote job

    at Thrive Pet Healthcare *Ideal candidate will live in or be willing to relocate to Tampa, FL * The Director of Regional Operations- North Florida will support one or more geographic markets (“ecosystem”) of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty. Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s). The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below: People, Team, and Hospital Culture: Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture. Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development). Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects). Execute team-focused hospital visits that allow staff members to share feedback and concerns. Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations): The Client and Patient Experience Engage with hospital teams to gain a strong knowledge of the local market. Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands. Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem. The Hospital Experience Create a positive experience throughout all client and patient touchpoints throughout the ecosystem. Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem. Fiscal Management: Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem. Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans. Support Thrive Pet Healthcare to drive financial health and sustainability. Operational Excellence: Develop, support, and maintain the ecosystem and hospital strategic planning efforts. Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff. Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization. Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations. Desired Competencies: Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital. Approachable and available to hospital leadership teams and regional support teams. Ability to hold team members accountable to commitments, tasks, and responsibilities. Create a clear meeting cadence with hospital teams and able to navigate complex situations. Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem. Must maintain a growth mindset and translate vision and strategic thinking into measurable action. Proactive, not reactive, and able to assess trends with a solution-oriented mindset. Well-developed interpersonal skills, skilled and open communicator. Passion for pets and their health and well-being. Frequent travel required to be in hospitals on a determined (with VP) cadence. Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s). Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values. Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget. Education and Experience: DVM or bachelor's degree in business, operations management (or equivalent) 3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred. Veterinary GP and Emergency and Multi- Specialty background is a preferred Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required) Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.
    $93k-142k yearly est. Auto-Apply 44d ago
  • Regional Operations Director - Field (Remote PST)

    Pair 4.4company rating

    Remote job

    Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale. You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager. What You'll Do Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops Maintain full compliance with ECM, health plan, and internal quality requirement What You'll Need 5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus Experience leading large, distributed field or clinical teams Proven success managing regional or multi-site operational and financial performance Strong understanding of Medicaid populations, plan operations, or value-based care models preferred Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making Excellent communication, problem-solving, and cross-functional collaboration skills Comfort working in a fast-paced, evolving environment with changing program requirement Because We Value You Competitive salary: $130,000 - $145,000 (depending on experience) Equity compensation package Flexible vacation policy - take the time you need to recharge Comprehensive health, vision & dental insurance $50 employer contribution to active HSA accounts 401k through Guideline Life insurance and AD&D Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
    $130k-145k yearly Auto-Apply 18d ago
  • Director of Strategy, Business Operations & Analytics

    The Wing 3.9company rating

    Remote job

    About Wing: Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing's fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us. About the Role: Wing is looking for a Director of Strategy, Business Operations & Analytics to report to Wing's Chief Business Officer. This role is based remotely in the United States. This leadership position is responsible for providing critical data-driven insights, ensuring cross-functional alignment of goals and execution, and helping to drive new commercial initiatives forward. You will lead multi-disciplined business and technology professionals with high effectiveness, energy, and integrity, ensuring Wing operates effectively across functions, product areas, and geographies to drive both short-term momentum and long-term goals. We're looking for a leader who is intrinsically driven to solve hard problems, turn strategy into successful execution, and develop a reputation for collaboration, creativity, and practicality. What You'll Do: Establish and lead a high-performing team to inform Wing's overall commercial strategy by assessing and sizing new market opportunities. Drive the operational processes and forums that underpin the smooth functioning of the business, including corporate operating rhythms for reviews and decision-making. Monitor the health of the business through the creation of performance dashboards, key performance indicators (KPIs), and tracking Objectives and Key Results (OKRs) at varying levels and across teams. Partner closely with functions like Partnerships, Product, Operations, and Marketing to set functional strategies, execution plans, and track performance. Align Wing's business & financial goals, product planning, and workforce/budget applications to ensure effective operation across functions, levels, and geographies. Turn insights and recommendations into action by collaborating with front-line teams and key cross-functional leaders (e.g., Engineering, Finance, HR, Legal). Support the company through critical milestones such as new product launches, partnership activations, and entry into new markets (domestic & international). Interface effectively with Alphabet executives and advisors, assisting Wing's senior leadership on key topics for corporate governance, forecasting, and growth plans. What You'll Need: 20+ years of experience leading and motivating teams in business or product operations, corporate strategy, management consulting, or functionally equivalent roles with a track record of success and growth. Experience scaling, operationalizing, or commercializing a business or product at a previous company. Bachelor's degree or equivalent practical experience; MBA or equivalent experience Mastery in driving and executing complex, executive/board-level strategy and operations decision-making with a hands-on approach. Exceptional ability to take ownership, interact confidently with all levels, set objectives, and drive results. Track record of setting and eclipsing ambitious goals while working with diverse, cross-geography, cross-functional technology and business teams. Experience in scaling high-performing teams across multiple job functions such as Corporate Strategy, Product Management, Operations, and Analytics/Data Science. Excellent written and verbal communication skills, with ability to tailor to the right audience and confidence to make sound judgment calls with imperfect information. The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing's salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process. Salary Range$259,000-$344,000 USD Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.
    $68k-124k yearly est. Auto-Apply 52d ago
  • Field Operations Director I - Theological Formation (Spiritual Foundations)

    Intervarsity USA 4.4company rating

    Remote job

    Job Type: Full time To advance the purpose of InterVarsity, this position provides administrative and operational support to the Theological Formation team including but not limited to administration, records management and event and meeting planning, Work reflects Biblical standards of excellence, integrity, and partnership. This position exercises a wide degree of creativity, latitude, discretion, and independence to accomplish goals, objectives, and assignments. We have an opportunity for a Full-time or Part-time position. MAJOR RESPONSIBILITIES Personal: Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world Maintain spiritual disciplines for personal and ministry growth Model wisdom and maturity in the balance of family, church, and ministry life Operational and Administrative: Manage team calendar and update assigned calendars with staff-related events and dates Pay and record office-related invoices; prepare and submit expense and PCard reports to accounting Create and manage assigned reports, presentations, and projects Coordinate, plan and manage meetings and events and related resources Negotiate with vendors for supplies and meeting/event logistics and process contracts related to same Manage and track applications for Theological Formation courses Act as Workday Learning Partner, enrolling and tracking completion of courses assigned to staff in Workday Learning, and related duties Oversee compliance with national requirements, processes, and procedures Other duties as assigned Develop and maintain a funding base and prayer support Raise a portion of salary in an amount or percentage agreed upon with supervisor Communicate regularly with current and potential donors, churches, prayer support team members, friends, and family regarding ministry with InterVarsity KNOWLEDGE/SKILLS/ABILITIES Excellent written and verbal communication skills Able to handle sensitive information in a confidential manner Develop and maintain positive working relationships Demonstrates respect and professionalism Commitment to and ability to work in a diverse environment Appropriately self-manages time, projects, priorities, and assigned work Work is accurate, thorough, timely, and of high-quality Able to identify and resolve problems that inhibit the implementation of plans; perseveres to overcome obstacles and accomplish tasks Works well under pressure, requires minimal supervision, takes initiative, is teachable, is a self-starter, offers suggestions and anticipates needs Skilled at organization, planning, and hosting different types of events and meetings Actively listens and gives appropriate feedback/responses Able and willing to ask others for financial, prayer, and practical help QUALIFICATIONS Annually affirm InterVarsity's Statement of Agreement (Doctrinal Basis and Purpose Statement), as well as embrace InterVarsity's Code of Conduct, affirmations on the ministry of women in InterVarsity, and statements on Biblical multiethnicity and human sexuality Prior or current experience with InterVarsity as a staff member or student preferred Bachelor's degree or equivalent education/experience Two or more years previous administrative, project, and event management experience preferred Working knowledge of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, Sharepoint, and Publisher Familiarity with web-based applications and tools such as Google Docs, Zoom, Survey Monkey, Mail Chimp, and collaboration technology Pay Range: $39,288.00 - $52,392.00 per year Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details. Benefits: We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following: 403(b) Retirement Savings Plan 403(b) matching contributions Dental insurance Employee assistance program Employee discounts Flexible work schedule Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance Equal Employment Opportunity: InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.
    $39.3k-52.4k yearly Auto-Apply 22d ago
  • Sr. Director, Cruise Programs

    Internova Travel Group

    Remote job

    Global Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel agencies. More than 1,500 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTC's combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients. Responsibilities The Senior Director, Cruise Programs is responsible for leading the strategy, performance, and partner engagement of Global Travel Collection's (GTC) preferred cruise portfolio. This role ensures that cruise partners achieve strong visibility, measurable ROI, and deep integration across GTC's advisor network through structured marketing, education, and engagement initiatives. As a senior member of the Partner Product team, this leader collaborates cross-functionally with Internova's contracting, marketing, engagement, and advisor success teams to maximize revenue generation through override and bonus programs, while ensuring exceptional partner satisfaction and advisor advocacy. This position requires a balance of strategic relationship management, data-driven decision-making, and hands-on collaboration to drive growth and elevate GTC's position as a leading partner in the global luxury cruise marketplace. Partner Relationship Management & Strategic Planning Serve as the primary liaison for all GTC cruise partners, managing relationships across contracting, marketing, and operational teams. Develop and implement annual strategic plans for cruise partners that align with GTC and Internova objectives, ensuring revenue and engagement goals are achieved. Present GTC's marketing platforms, events, and engagement opportunities to suppliers, co-creating annual plans that maximize partner visibility and ROI. Provide regular performance reviews and business insights to partners, identifying opportunities for increased participation and incremental growth. Contracting & Commercial Alignment Collaborate closely with Internova's contracting team to negotiate and finalize annual cruise partner agreements that reflect GTC's commercial priorities. Ensure GTC's financial structures-including overrides, commission tiers, and marketing contributions-are clearly defined and tracked throughout the year. Maintain accurate records of all contractual deliverables and commitments across partner and internal teams. Revenue Optimization & Program Performance Track, report, and analyze cruise partner override and bonus programs to ensure GTC captures all eligible revenue opportunities. Collaborate with Partner Marketing and Advisor Engagement teams to design initiatives that drive production into preferred programs, exclusive offerings, and cruise groups. Identify trends in advisor booking behaviors to develop targeted strategies that increase share of wallet for preferred partners. Deliver quarterly performance recaps to leadership, highlighting progress, risks, and growth opportunities. Education, Communication & Advisor Advocacy Partner with the Training & Education and Advisor Success teams to strengthen cruise selling capabilities through curated educational content and experiential learning. Communicate timely updates to advisors regarding promotions, product changes, and policy updates to ensure transparency and adoption. Serve as an escalation point for high-level advisor or partner issues, collaborating with internal stakeholders to ensure quick resolution and advisor satisfaction. Represent GTC at key industry events and conferences to maintain visibility, strengthen relationships, and foster community engagement among advisors and suppliers. Key Success Metrics Year-over-year growth in preferred cruise partner production and advisor participation. Increased partner engagement and investment in marketing and events. Achievement of annual override and incentive revenue targets. Improved advisor satisfaction and adoption of cruise partner programs. Consistent delivery of strategic, measurable outcomes aligned with GTC's overall Partner Product goals. Qualifications Bachelor's degree in Business, Hospitality Management, or related field, or equivalent professional experience. Leadership experience in the travel industry, with a strong background in cruise and supplier relations. Proven success in contract negotiation, strategic account management, and partner marketing. In-depth understanding of cruise booking systems, advisor workflows, and global distribution models. Strong financial and analytical acumen with experience managing override, bonus, and marketing budgets. Excellent written and verbal communication skills with the ability to influence at all levels of the organization. Demonstrated ability to work collaboratively across functions and manage competing priorities in a fast-paced environment. High degree of professionalism, accountability, and solution-oriented mindset. Willingness to travel 25-40% for partner meetings, conferences, and advisor events. PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy #Li-remote
    $71k-132k yearly est. Auto-Apply 31d ago
  • Director Field & Remote Service Ops

    Knapp Inc.

    Remote job

    WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing. We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit *************** WHAT YOU GET TO DO This strategic leadership role oversees the delivery and continuous improvement of Resident Business, Remote Services (including Service Desk and IT Services), Global Plant Services, and Training across North America. The Director will drive operational excellence, standardization, and customer satisfaction while aligning with broader North American strategic goals in collaboration with Senior Leadership stakeholders. Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lead and evolve the on-site and mobile service delivery model across North America, ensuring high performance, customer satisfaction, and alignment with strategic objectives. Oversee Service Desk teams and IT-enabled service platforms to ensure responsive, reliable, and scalable support for customer operations. Collaborate with global counterparts to maintain service standardization while driving operational success and innovation in North America. Lead the Training Team to implement technician development programs, enforce service standards across sites, and promote continuous improvement and reliability. Partner with executive leadership (VP/SVP/EVP) to support and execute North American service strategies. Drive KPIs, process improvements, and service innovation across all domains. Act as a senior escalation point for critical customer issues, ensuring timely resolution and proactive communication. Perform all other duties as assigned. WHAT YOU HAVE Bachelor's degree in Engineering, Business or related field required. MBA preferred. 10+ years of experience in industrial services, operations, or engineering leadership, preferably within the material handling or automation industry. Proven track record of leading large teams or cross-functional departments. Deep understanding of automated systems, conveyor technologies, robotics, and warehouse operations. Strong background in optimizing processes, managing budgets, and improving performance metrics. Experience with remote diagnostics, service desk operations, and IT-enabled support for automated systems. Familiarity with training and certification programs for technicians working on material handling systems. Skilled in navigating complex organizational dynamics. Exceptional communication skills-both verbal and written. Working Conditions and Environment: Authorization to work in the U.S. Up to 35% travel required (domestic and occasional international). Ability to obtain passport and travel to Europe and Canada Professional office etiquette is required at all times Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada) Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds. WHAT YOU WILL GET 2 remote days per week Half day Fridays A beautiful new, state-of-the-art, office complex in Kennesaw, GA Industry competitive compensation Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more! 401k with a very generous employer match and no vesting! Paid Vacation & Holidays Profit Sharing Paid Parental Leave Subsidized Daycare Tuition Reimbursement Pet Insurance Subsidized food delivery Monthly celebrations Quarterly employee events Corporate Social Responsibility including recycling, sustainability and volunteering KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”
    $71k-106k yearly est. Auto-Apply 49d ago

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