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  • Director of Operations

    IDR, Inc. 4.3company rating

    Chief operating officer job in Columbus, GA

    IDR is seeking a Director of Operations to join a reputable legal services organization in Columbus, GA. This role offers the opportunity to lead and streamline daily operations, oversee a dedicated team, and implement innovative technology solutions within a dynamic firm environment. Position Overview for the Director of Operations: Manage and oversee administrative tasks, including scheduling appointments, coordinating meetings, and maintaining office supplies Work closely with the management team to lead the organization towards reaching goals Manage the office calendar and schedule client meetings and court appearances Coordinate and track case files and key performance indicators throughout the firm Oversee daily operations across intake, case management, litigation support, and billing processes Requirements for the Director of Operations: Bachelor's degree in Business Administration, Management, or related field 5+ years of progressive operations leadership experience Ability to work five days a week in Columbus, GA office Proven success managing teams across multiple functions Proficiency with standard technology platforms or CRM systems What's in it for you? Performance-based bonuses Comprehensive health, dental, vision insurance 401(k) with company match Generous PTO and professional development support Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
    $97k-159k yearly est. 12h ago
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  • VP, Federal Government Affairs

    Welbehealth

    Chief operating officer job in Montgomery, AL

    At WelbeHealth, we serve our communities' most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what. The VP, Federal Government Affairs is accountable for developing and implementing bold federal advocacy strategies by directing contracted lobbyists and other consultants to advance the WelbeHealth PACE mission. The strategies will include cultivating effective relationships with regulators, elected officials, member associations, and other relevant key stakeholders. In addition, this role will proactively influence, initiate, monitor, and track policy changes relevant to WelbeHealth. **This role is different because the VP, Federal Government Affairs at WelbeHealth:** + Directly shapes the future of the PACE model at the federal level, partnering with CMS and policymakers to influence regulations that determine how care is delivered to our most vulnerable seniors, rather than advocating from the sidelines + Owns strategy and execution - driving federal advocacy, guiding lobbyists, accelerating PACE approvals, and translating policy into real operational outcomes as WelbeHealth expands into new markets **We care about our team Members. That's why we offer:** + Medical insurance coverage (Medical, Dental, Vision) + Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days + 401K savings + match + Comprehensive compensation package including base pay and bonus + And additional benefits! **On the day-to-day, you will:** + Develop and implement an effective federal engagement strategy that results in outstanding relationships with regulators and elected officials + Direct government affairs advocacy efforts to facilitate timely approvals of PACE applications, resolve regulatory issues for operating PACE programs, and influence policy changes that support the WelbeHealth mission + Establish a proactive strategy to maintain a high level of situational awareness on policy matters, identifying risks and opportunities for WelbeHealth + Maintain positive relationships with key external stakeholders including trade associations, other healthcare entities, PACE organizations, workgroups, advocacy groups, relevant consumer groups, etc. + Identify, manage, and effectively leverage WelbeHealth lobbyists, consultants, or other resources to achieve WelbeHealth's advocacy goals + Effectively track, synthesize, and communicate relevant government policy changes (laws, regulations, guidance) impacting WelbeHealth + Represent and engage effectively on behalf of WelbeHealth in relevant associations, inclusive of board and board committee memberships, as well as collaborate with cross-functional departments such as Growth, Strategy, Business Development, Compliance, Marketing, Community Partnerships, Health Plan Operations, and Program Operations **Job requirements include:** + Master's degree in public policy or relevant field; professional experience may be substituted + Minimum of seven (7) years of relevant experience engaging with federal regulators or elected officials required + Minimum of seven (7) years of experience as a leader in healthcare, eldercare, or human services policy required + Direct experience with Center for Medicare and Medicaid Services required; recent CMS experience highly preferred + Located in Washington, DC highly preferred; alternatively, ability to travel to Washington D.C. on frequent, as-needed basis is required + Ability to travel to WelbeHealth markets and other travel as needed + Persuasion and rhetorical skills needed to successfully influence elected officials and regulators + Outstanding written and oral communication skills, including presenting information in a concise manner and effectively facilitating discussions We are seeking a VP, Federal Government Affairs that has a track record in progressive leadership in healthcare, eldercare, or human services policy, with direct experience with Medicaid Services. If you're ready to join a holistic care team that values both its participants and providers, we'd love to hear from you Salary/Wage base range for this role is $224,800 - $309,100 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $224,800-$309,100 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $224.8k-309.1k yearly Easy Apply 3d ago
  • VP & Medical Director

    Travelers Insurance Company 4.4company rating

    Chief operating officer job in Montgomery, AL

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $262,900.00 - $404,200.00 **Target Openings** 1 **What Is the Opportunity?** Lead the strategy and operations of Travelers Claim Medical initiatives focusing on how developments in the broader medical environment impact Property & Casualty product lines. This role will serve as a thought leader and help develop the following critical areas for Travelers: Develop strategies and direction to advance Travelers medical capabilities to keep Travelers at the leading edge of the P&C industry. Develop medical management strategies that help injured employees return to work as soon as medically appropriate. Ensure Travelers is prepared to incorporate new and emerging medical technology and practices into its strategies, practices and workflow where appropriate. Conduct research and analysis related to medical and healthcare trends. This includes the physical and psychological influences which can impact claim outcomes. Organize and coordinate Travelers' medical review functions. This includes interpreting Federal and State regulations and medical guidelines to establish medical review policies. Works in close collaboration with the Claim leaders and in partnership with other Medical and Pharmacy professionals. **What Will You Do?** + Provide overall program leadership as the organization's lead physician. Serve as the key enabler and facilitator for the Travelers medical strategies and represent the Travelers brand both internally and externally. + This position will oversee the following key areas: + Medical Claim Product Research, Strategy and Innovation: + Design and direct innovative, outcome focused strategies and business plans for medical related product development and enhancements. Strategies may influence design, marketing, best practices, system development, vendor management, policies and procedures and response to legislative and regulatory issues. + Conduct industry research and analysis related to medical, healthcare and group health trends and practices to keep Travelers at the leading edge of the P&C industry. + Partner with stakeholders to develop and design projects and proofs of concept to improve business results. + Stay connected to industry and relevant external bodies/associations to assess trends and coordinate Travelers medical position as appropriate. + Inform Product and Underwriting insights as appropriate to anticipate, respond to and manage trends. + Attend external forums representing Travelers. Function as a liaison and professional relations contact on a local and national level. + May provide input and support medical vendor strategies including vendor selection, negotiation and contracting. + Medical Direction and Oversight: + Participate in the design and development of organizational design and workflows that ensure effective implementation of medical strategies. + Oversee engagement of Regional Medical Directors, Medical Consortiums and other medical resources as appropriate. Train and evaluate physician and non-physician medical review personnel and activities. + Stay apprised of changes in medical technology and adjust review organizational design and workflows functions accordingly. + Interpret regulations, statutes and guidelines to establish medical policies as necessary. + Provide input into the investigation of new technology and the application for improving business process and increasing productivity. + Claim Practices & Support: + Provide Medical guidance, support and direction as needed to the Claim Field organization. + Provide input into to claim practices, marketing strategy and customer services as appropriate to anticipate, respond to and manage medical trends. + Partner with key stakeholders to assist in the review and monitoring of financial and qualitative operating results related to medical. Share accountability with business partners to achieve and sustain quality results. + Partner with other medical and pharmacy experts on the development and design of training strategies, programs and curriculum. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Understanding of healthcare systems including Hospital Services, Pharmacy and Group Health insurance + Strong background in Occupational Medicine + Background in pain management or orthopedics a plus + Understanding of the psychological factors in achieving optimal medical outcomes a plus + Experience leading major projects or transformational initiatives from inception through implementation + Management experience preferred + Proven ability to work in a team environment and collaborate on innovative projects + Demonstrated thought leadership + Strong research and project management skills + Ability to analyze business problems thoughtfully and draw conclusions in uncertain situations + Ability to communicate complex issues and connect with all levels of the organization + Direct and/or indirect leadership skills + Financial management and analysis skills **What is a Must Have?** + Licensed MD + 5 years clinical and utilization management experience + Certified by the American Board of Medical Specialties **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $262.9k-404.2k yearly 60d+ ago
  • Director of Workforce Management and Capacity Planning

    Datavant

    Chief operating officer job in Montgomery, AL

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Director of Workforce Management, Forecast Planning & Capacity will provide strategic leadership and long-term planning for all Payer WFM programs supporting multi-site, multi-channel and Global contact center operations. This leader will own the end-to-end forecasting, capacity planning, scheduling strategy, and workforce technology ecosystem to ensure the organization can meet service, efficiency, and growth objectives. The Director will oversee a high-performing team of leaders, analysts, and system SMEs responsible for developing proactive staffing models, building scalable workforce processes, and operationalizing automated and dynamic plans across phone, digital, and outsourced channels. This role will partner closely with Operations, Finance, HR, Technology, Inventory Management, and senior leadership to align workforce strategies to business goals, emerging customer demand, and evolving contact center capabilities. **You will:** _Strategic Leadership & Workforce Planning_ + Develop the enterprise workforce management vision, strategy, and operating model for forecasting, staffing, capacity planning, scheduling, and intraday management across all channels. + Create dynamic capacity models incorporating growth projections, seasonal and cyclical patterns, product roadmap changes, financial targets and personnel types for all retrieval methods. + Lead long-range forecasting development that leverages predictive analytics, advanced modeling, and scenario planning to support budget planning and operational readiness.Build dynamic staffing frameworks that respond to real-time volume trends and inventory shifts, enabling proactive decision-making and rapid load balancing. _Operational Excellence & Technology Ownership_ + Oversee the governance, optimization, and roadmap of WFM technology systems, including forecasting engines, scheduling platforms, outbound dialers, and real-time management tools. + Drive automation initiatives that reduce manual effort, streamline capacity workflows, and increase forecasting accuracy (e.g., machine learning-enabled models, automated campaign pacing, real-time dynamic intraday tools). _Business Partnership & Cross-Functional Alignment_ + Collaborate with Operations and Inventory leaders to align staffing strategies to operational needs, inventory flows, and priority work drivers. + Partner with Finance, Operations and HR to ensure workforce plans and staffing models align with budget expectations, headcount targets, and ROI frameworks. + Present workforce forecasts, business cases, and performance narratives to executive leadership, translating data into clear, actionable insights for decision-makers. _Team Leadership & Development_ + Lead, mentor, and develop a team of managers, supervisors, analysts, and system administrators responsible for forecasting, planning, scheduling, intraday actions, and telephony operations.Establish performance standards, KPIs, and continuous improvement programs across the WFM organization. + Create a culture of operational excellence, cross-training, and analytical rigor while ensuring succession planning and skill development across the team. _Performance Monitoring & Continuous Improvement_ + Oversee enterprise reporting of forecast accuracy, staffing adherence, capacity utilization, dialer performance, and service delivery metrics. + Identify gaps in performance, workflow inefficiencies, and control weaknesses while leading strategic initiatives to close those gaps. + Optimize vendor/BPO partner models, including capacity plans, performance SLAs, and volume allocation strategies. _Risk, Compliance & Governance_ + Ensure all outbound dialing activities and workforce processes comply with regulatory requirements, risk controls, and documented procedures.Partner with business stakeholders and risk teams to maintain accurate control inventories, workflows, and monitoring routines that support consistent internal and external control testing. **What you will bring to the table:** + Bachelor's Degree in Business, Operations, Analytics, or related field (Master's preferred), or equivalent experience. + 10-12+ years of progressive Workforce Management experience, including forecasting, capacity planning, scheduling, and real-time management in a multi-channel contact center environment. + 5+ years of leadership experience managing large, multi-layered WFM teams (managers, analysts, supervisors, administrators). + Demonstrated expertise in Director-level strategic planning, including enterprise forecasting models, long-range capacity planning, budget alignment, and scenario modeling. + Advanced analytical capability, including experience developing automated forecasting models, predictive analytics, or machine learning-supported planning tools. + Proven experience overseeing large-scale telephony and outbound dialing platforms (NICE/CXOne, RingCentral, Genesys, or equivalent), including campaign strategy and system performance optimization.Strong knowledge of WFM platforms, telephony routing systems, and dialer technologies, with a focus on automation and scalability. + Exceptional business acumen, with the ability to translate data insights into strategic recommendations for senior executives. + Strong understanding of complex inventory management and how inventory flows impact capacity demand, dialing strategy, and operational performance. + Advanced proficiency in SQL, analytics tools (PowerBI, Tableau), and Excel, with the ability to build and direct analytical frameworks. + Experience working with outsourced contact centers, including staffing governance, productivity metrics, and performance management. + Deep knowledge of call center KPIs, workforce optimization methods, and operational workflows. + Outstanding communication abilities, with experience presenting to executives, leading cross-functional workstreams, and influencing strategic decisions. \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is: $167,000-$208,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $167k-208k yearly 11d ago
  • Vice President of Aviation Security and Public Safety - Opelika, AL

    Global K9 Protection Group

    Chief operating officer job in Opelika, AL

    Vice President of Aviation Security and Public Safety Job Type: Full-Time Global K9 Protection Group LLC is looking for a dedicated and passionate Vice President of Aviation Security and Public Safety to serve as an integral part of the Team. Responsibilities: The Vice President of Aviation Security and Public Safety will plan, direct, coordinate, and oversee all operational activities within Global K9 Protection Group's Cargo and Commercial Operations divisions. This executive role is responsible for developing and implementing efficient, cost-effective systems to meet the current and future needs of the organization while maintaining full compliance with TSA's CCSP-K9 Security Program and related cargo security requirements. The successful candidate will focus on maximizing operational efficiency, optimizing workforce utilization to reduce overtime expenditures, and managing Temporary Duty (TDY) deployment metrics across all operational sites. This position serves as a key member of the executive leadership team and works collaboratively with the CEO and COO to establish and execute the strategic vision of the organization. Operational Leadership & Efficiency Establish, implement, and communicate the strategic direction of the organization's operations division in alignment with company goals Develop and execute strategies to maximize operational efficiency across all 24+ airport locations Analyze workforce utilization data to identify opportunities for overtime reduction while maintaining service levels Manage and optimize TDY (Temporary Duty) deployment schedules and associated metrics to control costs Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational operations Establish and administer the department's budget; review and approve cost-control reports and staffing requirements Regulatory Compliance & Security Ensure overall company compliance with TSA's CCSP-K9 Security Program and all applicable cargo security regulations Serve as Principal Security Coordinator-Alternate for TSA compliance matters Develop TSA policy guidelines and standard operating procedures for cargo operations groups Lead expanded audit programs, compliance scoring systems, and training initiatives under all TSA programs Represent the company in TSA and industry associations (Air Forwarders Association, Cargo Airline Association, etc.) Team Leadership & Development Recruit, interview, hire, and develop management-level staff within the operations department with HR support to identify hiring strategies Provide constructive and timely performance evaluations for direct reports Lead, motivate, and inspire teams in alignment with Global K9's core competencies, guiding principles, and values Identify training needs and ensure proper training programs are developed and delivered Handle employee relations matters including discipline and termination in accordance with company policy in conjunction with HR Company Benefits: Full Benefits Package, Competitive pay, 401k, Paid vacation Disclaimer: This is intended to describe the general nature and level of work being performed by the individual in this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. Global K9 Protection Group reserves the right to modify, add, or remove duties and responsibilities as business needs require. This job description does not constitute an employment agreement and is subject to change at any time. Qualifications Required Qualifications: Education & Experience Bachelor's degree in Business Administration or Master's degree in Operations Management, Logistics, or related field required Minimum of 5-10 years of progressive experience in operations management, with demonstrated success in leadership roles At least 3 years of experience leading, building, and developing high-performing teams Experience with regulatory compliance programs and audit management Knowledge, Skills, & Abilities Demonstrated ability to develop and implement strategies for improving operational efficiency and reducing costs Strong analytical skills with experience using data to drive business decisions and measure performance Proven track record in workforce optimization, including scheduling, overtime management, and resource allocation Excellent verbal and written communication skills with ability to present complex information to executive leadership Strong project management skills with ability to manage multiple priorities and meet deadlines Proficiency with business intelligence tools and operational reporting systems Ability to work outside normal business hours including weekends as operational needs require Other Requirements: Must reside in or be willing to relocate to Opelika, Alabama or surrounding area Ability to travel up to 30% domestically to operational sites Must be able to obtain and maintain TSA security clearance Valid driver's license with acceptable driving record Be a citizen or national of the United States Preferred Qualifications: Experience in the air cargo, freight forwarding, or aviation security industry strongly preferred Knowledge of TSA cargo security programs (CCSP-K9, CCSF) and regulatory requirements Master's degree in Business Administration or related field Six Sigma, Lean, or other process improvement certification Military service or experience working with Department of Defense contracts Experience managing geographically dispersed teams across multiple locations Physical Requirements & Work Environment: Prolonged periods of sitting at a desk and working on a computer Ability to travel by air and ground transportation to various operational sites Ability to walk and stand for extended periods when visiting field operations Must be able to lift up to 15 pounds occasionally Work environment includes office setting as well as airport cargo facilities which may involve exposure to varying temperatures, noise levels, and industrial equipment Global K9 Protection Group is proud to be a veteran-owned company and an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. We comply with all applicable federal, state, and local laws regarding non-discrimination in employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
    $114k-182k yearly est. 1d ago
  • VP of Strategic Accounts

    Norstella

    Chief operating officer job in Montgomery, AL

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: -Accelerate the drug development cycle -Assess competition and bring the right drugs to market -Make data driven commercial and financial decisions -Match and recruit patients for clinical trials -Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role: VP of Strategic Accounts** As the VP of Strategic Accounts focused on NorstellaLinQ, you will play a pivotal role in selling and expanding our RWD capabilities to high-value accounts in the life sciences sector. This role requires a proven track record of sales and business development expertise, a deep understanding of RWD applications, and the ability to drive adoption of NorstellaLinQ among our clients. You'll act as a trusted advisor to senior-level stakeholders, understanding their complex needs, and helping them to leverage our RWD solutions to enhance their business goals. **Responsibilities:** -Drive Sales of Norstella RWD Products: Focus on selling Norstella's comprehensive RWD capabilities, including the flagship NorstellaLinQ, to strategic accounts in the life sciences industry. -Business Development: Identify, develop, and close new business opportunities within target accounts, working with key stakeholders to introduce Norstella's solutions to address their challenges in real-world data utilization. -Relationship Management: Build and maintain long-term relationships with senior-level executives, including C-level, ensuring high client satisfaction and engagement with Norstella's offerings. -Market Intelligence: Stay current with market trends, competitor activities, and industry developments to position Norstella as a leader in RWD. -Collaboration: Work closely with cross-functional teams, including product management, marketing, and customer success, to ensure alignment with customer needs and inform product evolution -Ad hoc duties as assigned **Qualifications:** -Experience: Minimum 10 years of experience in strategic sales, business development, or account management, preferably within the life sciences or healthcare data sectors. -RWD Expertise: In-depth understanding of real-world data applications, data analytics, and data-driven insights within the life sciences industry. -Sales Acumen: Demonstrated success in a quota-carrying sales role with a history of consistently achieving or exceeding targets. -Strategic Thinker: Ability to understand complex client needs, develop tailored solutions, and strategically position Norstella's offerings. -Communication: Exceptional communication, presentation, and negotiation skills, with the ability to articulate complex solutions clearly and persuasively to senior stakeholders. -Education: Bachelor's degree in business, life sciences, or a related field; advanced degree (e.g., MBA) is a plus. **Travel:** 25% - 50% which will require regular in-person attendance at company and client meetings. Therefore, you will be required to travel (on airplanes, in taxis, hotels, etc.), attend in-person meetings, and make presentations to live audiences. **Location: Remote US** **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** -Medical and Prescription Drug Benefits -Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) -Dental & Vision Benefits -Basic Life and AD&D Benefits -401k Retirement Plan with Company Match -Company Paid Short & Long-Term Disability -Paid Parental Leave -Paid Time Off & Company Holidays _The expected base salary for this position ranges from $180,000 to $190,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $180k-190k yearly 9d ago
  • VP - Observability and Monitoring

    Situsamc

    Chief operating officer job in Montgomery, AL

    SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This role is responsible for the design, implementation, and maintenance of the monitoring solutions that ensure the reliability, performance, and security of our systems and applications. This role is an expert in observability tools, log analysis, and performance monitoring that is used to provide insights and improve system resilience. Essential Job Functions: + Develop, implement, and maintain monitoring and observability solutions across our cloud environments. + Setting up monitoring systems with meticulous attention to detail and analyzing data to ensure accuracy and reliability. + Design dashboards, alerts, and automated responses to detect and resolve performance bottlenecks, outages, and security threats. + Collaborate with DevOps, SRE, and software development teams to integrate observability best practices into CI/CD pipelines. + Optimize logging, tracing, and metrics collections to improve visibility and troubleshooting capabilities. + Implement anomaly detection and predictive analytics to proactively prevent incidents. + Develop and maintain documentation, best practices, and training materials for observability tools and processes. + Within the context of the monitoring program, tune alerting and escalations to reduce false positives and non-actionable alerting and to escalate high-impact issues. + Collaborate with other professionals to map out a long-term vision and champion it through to fruition. + Stay up to date with the latest trends and tools in observability and monitoring; evaluate for potential adoption. + Other tasks as assigned by manager. Qualifications/ Requirements: + Bachelor's degree in computer science, information systems, or a related technical field or equivalent combination of education and experience + Minimum of 8+ years of industry and/or relevant experience, typically with 2+ years in an AVP level role or external equivalent + Must have experience and Proficiency in Monitoring Tools: CloudWatch/AWS XRay and synthetic monitoring tools to monitor system performance and health. + Understanding of Observability Concepts: Knowledge of the "three pillars of observability;" - metrics, logs, and traces - and how to use them to gain insights into system behavior. + Data Analysis and Visualization: Ability to analyze telemetry data and create visualizations to identify trends and anomalies. + Programming Skills: Proficiency in scripting languages: Python, Bash, or PowerShell for automation and custom monitoring solutions. + Experience with Cloud Platforms cloud services (AWS) and their monitoring tools. + Experience in working with DevOps and agile methodologies. + Proficient in developing and maintaining technical documentation, runbooks, and procedures. + Knowledge of ITIL concepts and principles. + Strong analytical skills and ability to troubleshoot and resolve complex issues. + Strong written and verbal communication; ability to communicate technical information effectively to both technical and non-technical stakeholders. + Demonstrated ability to work closely with development, operations, and security teams to ensure comprehensive observability coverage. + Meticulous in setting up monitoring systems and analyzing data to ensure accuracy and reliability. \#LI-AS1 #LI-Remote Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $110,000.00 - $170,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (****************************************************************************************************** SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************
    $110k-170k yearly 60d+ ago
  • Director of Operations

    First Watch Restaurants 4.3company rating

    Chief operating officer job in Montgomery, AL

    The Director of Operations is responsible for supporting the mission, vision and values of First Watch through all that he/she does in their role every day. The DO's primary purpose is to develop General Managers and restaurant management teams to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or You First culture of the concept. The Director of Operations is responsible for the success of all First Watch operations within their span of control (5-8 direct reports and 200-300 employees). Responsibilities * Leads operational activities for a group of First Watch Restaurants by performing the following in accordance with Company guidelines regarding management development, sales, and profitability, planning and customer and employee relations * Trains, coaches and develops General Managers and Operations Managers, through timely performance and observation feedback and evaluations * Follows up on training of MIT's/CAFE's and hourly employees. Works closely with the Training General Manager to monitor progress * Ensures development of Operations Managers within compliance of the FW management development programs * Through effective manpower planning executes the continuous development of the management team and ensures timely and cost effective recruitment of restaurant level management and their training within First Watch * Ensures the maintenance of a safe and harassment free workplace in all restaurants * Takes quick and responsible action in solving problems and able to uses reason when dealing with individual or staff performance based issues to include personality conflicts * Develops for prior approval and then meets or exceeds the area's budget, including capital investments, General and Administrative expenses * Promotes First Watch outside the restaurant Qualifications * Bachelor's degree or equivalent - concentration in food & beverage, business, marketing or management is preferred * Five to seven years of progressive leadership experience in multi unit restaurant industry operations * Proven track record of achieving results and building & maintaining successful teams * Passion for providing excellent service and quality * Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success * Extensive knowledge of the principles, procedures, and best practices in the industry * Ability to work well under pressure in a fast paced, dynamic environment * Valid driver's license and ability to travel frequently within assigned market Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $102k-156k yearly est. Auto-Apply 35d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Chief operating officer job in Montgomery, AL

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $245.5k yearly 60d+ ago
  • Chief Financial Officer

    Carastar Health

    Chief operating officer job in Montgomery, AL

    Job DescriptionTITLE: Chief Financial OfficerCLASSIFICATION: Administrative Specialist VIIISALARY RANGE: $80,411- $122,355SUPERVISOR: Chief Operations OfficerDEFINITION:The Chief Financial Officer (CFO) provides strategic financial leadership and oversight for the organization's behavioral health programs and services. The CFO is responsible for ensuring the organization's financial stability, compliance, and growth while aligning resources to advance the mission of delivering high-quality mental health care. Reporting to the Chief Operation Officer, the CFO collaborates with clinical, administrative, and operational leaders to support sustainable business models that prioritize patient care and organizational integrity. DESCRIPTION OF DUTIES:Develop and execute financial strategies that support the organization's short- and long-term goals. Provide financial insights and recommendations to the Executive Director, Board of Directors, and executive leadership team. Lead annual budgeting, forecasting, and long-range financial planning processes. Identify opportunities for revenue growth, cost efficiency, and resource optimization. Oversee accounting, financial reporting, and billing functions. Ensure compliance with federal, state, and local regulations, including healthcare reimbursement, insurance, and grant requirements. Maintain strong internal controls, risk management policies, and financial safeguards. Work closely with the billing department to ensure expected revenue received for billing, collections, and payer relationships for Medicaid, Medicare, private insurance, and self-pay services. Maximize reimbursement opportunities while maintaining ethical and patient-centered practices. Support grant management, philanthropic funding, and donor reporting. Collaborate with program leaders on financial aspects of new services, partnerships, and expansion. Supervise finance and accounting staff, providing mentorship and professional development. Foster strong cross-departmental collaboration to align financial planning with clinical operations. Present financial reports to the Board of Directors and external stakeholders. Represent the organization with funders, auditors, and regulatory bodies COMPETENCIES:Strategic financial planning and decision-making Knowledge of healthcare regulations and compliance standards Strong analytical and problem-solving skills Ability to lead teams with integrity and accountability Collaborative leadership and cross-functional communication QUALIFICATIONS:Master's degree in accounting, Finance, Business Administration, or related field (CPA or MBA preferred). Five years of progressive leadership experience in finance, preferably in healthcare or nonprofit mental health services. Strong knowledge of healthcare reimbursement, managed care, and behavioral health funding streams. Proven track record in strategic planning, budgeting, and financial management. Excellent leadership, communication, and analytical skills. Commitment to the mission of expanding access to mental health care Must hold a valid Driver's license and maintain a driving record which is acceptable to Carastar's insurance carrier. Must maintain liability coverage on personal vehicles. January 2026
    $80.4k-122.4k yearly 11d ago
  • Market President

    Right at Home 3.8company rating

    Chief operating officer job in Montgomery, AL

    As Market President, relentless recruitment efforts, behinds the scenes and forward facing at times, through solid collaboration and communication, by way of a positive approach, lead, promote sales and create a positive identity for the company through marketing and personal visits. Competitor is an understatement when describing the Market President. The Right at Home goal is to establish long-standing relationships by way of one-on-one interaction. Lead by example internally and throughout the entire Montgomery area. The primary business services is non-medical, caregiver services throughout the Montgomery area. The Market President position reports directly to the owner. Operations Essential Functions Creative approaches to caregiver recruitment, assists with outbound calls and other sourcing of team members. Provide leadership, management, and marketing to ensure the success of the company. Implement the policies and procedures of the company. Maintains an ongoing liaison with clients, client families, company employees, and outside contractors. Ensures the accuracy of public information materials and activities. Maintains compliance with applicable laws and regulations and implements corrective action in response to reports or complaints from regulatory agencies, clients or client family/representatives. Promotes and represents the company in the community through sales, marketing, and public relation efforts. Participates in company quality improvement activities. Experience, Knowledge, Skills, Abilities and Availability Must be creative, self-motivated, and have a pleasant and helpful disposition. Must possess effective written and verbal communication skills, problem solving skills, and apply good judgment based on the principles of sound management. Read, write, speak, and understand English as needed for the job. Have a valid driver's license and use of an insured automobile or access to adequate transportation. Health care administrative or recruiting experience a plus. Competitive mindset to drive results. Excellent interpersonal communication skills and energy. Exceptional telephone skills. Strong inside sales skills - ability to motivate talent and convert inbound inquiries into appointments. Knowledge of common medical terminology. Able to work independently, demonstrating sound judgment. Basic office and computer skills and organizational abilities (Microsoft Office) Experience with direct care, caregiving, CNA or PCA certification a plus. Please include a resume.
    $141k-278k yearly est. 60d+ ago
  • Executive Director, Advancement Compliance & Operations

    Auburn University 3.9company rating

    Chief operating officer job in Auburn, AL

    Details Information Requisition Number S4891P Home Org Name Chief Adv OP & Strategy Officer O&M Division Name Senior VP, Advancement Position Title Executive Director, Advancement Compliance & Operations Job Class Code OB23 Appointment Status Full-time Part-time FTE Limited Term No Limited Term Length Job Summary Auburn Advancement seeks candidates for the position of Executive Director, Advancement Operations and Compliance to join our operations and strategy team! In this position, you will serve as a key internal advisor to shape the future of Auburn Advancement's efforts to ensure organizational governance, regulatory affairs, and operational compliance. What You'll Do: * Champion Philanthropy: By safeguarding the integrity of gift agreements, you'll play a crucial role in fostering trust with Auburn's donors. Your oversight ensures that contributions are aligned with both donor expectations and Auburn's mission, enhancing Auburn's long-term ability to attract and steward philanthropic gifts. * Organizational Integrity: Ensure that all Advancement policies and operational standards meet university and regulatory guidelines, serving as an advisor on non-profit governance and compliance. * Driving Regulatory Compliance: Manage the review and maintenance of contracts, policies, and critical documents across Auburn Advancement and its' affiliated organizations, ensuring alignment with university standards, leading industry practices, and legal requirements. * Advancement Collaboration and Leadership: Work closely with Auburn Advancement colleagues, campus partners, and external counsel to provide guidance on matters involving donor confidentiality, gifts, including gifts of real property, and donor intent. Now is the perfect time to join Auburn Advancement, a dynamic team encompassing Operations and Strategy, Culture and Talent, Engagement, Philanthropy, and Communications. Under the visionary leadership of Senior Vice President Rob Wellbaum - a seasoned and respected advancement professional - our organization is set to revolutionize the future of Advancement. Essential Functions Production: * On behalf of the Auburn University Foundation and other affiliated organizations, works collaboratively with Advancement staff on gift agreements as appropriate, ensuring university and regulatory compliance as well as with Advancement policies including donor intent. * On behalf of Advancement and the affiliated organizations, draft, review, and/or manage materials related to gifts of real property, including conducting appropriate due diligence and makes recommendations to the VP of Advancement regarding real property contributions, and the retention, development, or sale of properties. Ensure accurate documentation and execution of related materials, collaborating with AU General Counsel and/or outside counsel as appropriate. Collaboration: * Researches and advises Advancement leaders on a wide range of issues including, but not limited to, volunteers, clubs, gift acceptance, sponsorship guidelines, and applicable non-profit regulations. * Reviews proposed contracts, leases, and other formal documents on behalf of Advancement leadership as related to the affiliated organizations. * As directed by the Vice President for Advancement, partners with Auburn University's Office of the General Counsel, Risk Management and Government Relations on formal matters related to advancement and fundraising. Innovation: * Proactively reviews potential implications of donor/data privacy and other laws impacting the Advancement function, the AU Foundation and/orthe affiliated organizations. * Manages all internal Advancement policies and procedures to ensure timely reviews, updates and training, and consistency with university policies. Ensures all organizational formal documents are processed and appropriately maintained in relevant systems. Purpose: * Assist Advancement leadership with formal record requests including donor/gift information involving the Auburn University Foundation, Auburn University Real Estate Foundation, and Auburn Alumni Association., Ensures appropriate referrals to the university's General Counsel Office and/or external legal counsel on an ongoing basis. * Provides guidance on compliance issues, including, but not limited to, record retention, donor intent, state charitable solicitation registration, insurance portfolios, and similar governance best practices. Why Work at Auburn? * Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world. * Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education. * We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance. * Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches. * A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged. Ready to lead and shape the future of higher education? Apply today! War Eagle! Minimum Qualifications Minimum Qualifications * Master's degree in Business, Finance, Public Relations, Communications, Marketing, or related field. * 8 years experience in non-profit governance, regulatory affairs, and/or compliance. Minimum Skills, License, and Certifications Minimum Skills and Abilities Minimum Technology Skills Minimum License and Certifications Desired Qualifications Desired Qualifications * Juris Doctorate Desired. * Experience as an attorney at law desired. Posting Detail Information Salary Range $120,020 - $228,040 Job Category Auburn Advancement Working Hours if Non-Traditional City position is located in: Auburn State position is located: Alabama List any hazardous conditions or physical demands required by this position Posting Date 11/12/2025 Closing Date Equal Opportunity Compliance Statement It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more. Special Instructions to Applicants Quick Link for Internal Postings ******************************************* Documents Needed to Apply Required Documents * Resume * Cover Letter Optional Documents Supplemental Questions Required fields are indicated with an asterisk (*). * * Please tell us how you first heard about this opportunity. (Open Ended Question) * * Please select the answer that best describes your current employment relationship with Auburn University: * Current full-time Auburn or AUM employee within probationary period * Current full-time Auburn or AUM employee outside of probationary period * Current part-time Auburn or AUM employee * Not an Auburn or AUM employee * * Do you have a Master's degree in Business, Finance, Public Relations, Communications, Marketing, or related field? * Yes * No * * Do you have 8 years of experience in non-profit governance, regulatory affairs, or compliance? * Yes * No
    $120k-228k yearly 60d+ ago
  • REHABILITATION DIVISION DIRECTOR

    State of Alabama 3.9company rating

    Chief operating officer job in Montgomery, AL

    The Rehabilitation Division Director is a permanent, full-time position with the Department of Rehabilitation Services. Positions are located in Montgomery, Alabama. This is highly responsible administrative and supervisory work in directing the activities of the divisions for the Department of Rehabilitation Services.
    $76k-126k yearly est. 60d+ ago
  • Vice President, Chief Architect

    Pagerduty 3.8company rating

    Chief operating officer job in Montgomery, AL

    PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you. **PagerDuty's Vision for Architecture** We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability. **How You Impact Our Vision:** + Lead technology strategy that influences across multiple products, teams, and geographies + Driving and promoting reliability engineering strategy and best practices + Lead design reviews to ensure scalable and reliable systems + Stay close to technology with a hands on approach + Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together + Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence + Act as coach and mentor to our Staff+ engineers + Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes + Bring a pragmatic approach to technology driven decisions and investments + Ability to participate quickly in teams at both architecture design and implementation **Requirements:** + Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments + Strong leadership skills that showcases by leading through influence across functional and organization boundaries + Experience in driving architecture throughout a product portfolio across a diverse technology organization + Experience in establishing, driving, standardizing reliability engineering practices + Excellent communications skills to engage with both business and technical audiences + Proven track record of innovative, creative, and results driven outcomes + Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps + Experience with cloud platforms (e.g., AWS, Azure, or GCP) + Experience working with team members across various geographies + Experience in evaluating talent and products in mergers and acquisitions **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.
    $132k-185k yearly est. 60d+ ago
  • Director of Operations

    Elevation Convening Center & Hotel

    Chief operating officer job in Montgomery, AL

    Job Description Join Ithaka Hospitality Partners on an Exciting Journey! Are you ready to be part of something extraordinary? Join Ithaka Hospitality Partners in shaping the future of our industry through innovative leadership and excellence in service. We are seeking a visionary Director of Operations to lead and oversee total hotel operations for Elevation Convening Center & Hotel, a 99-room hotel, a full-service restaurant, a Grab & Go Café, and a 10,000-square-foot conference center. This executive role is central to driving employee engagement, elevating guest satisfaction, and optimizing profitability. Position Summary The Director of Operations is a senior leadership role responsible for guiding the Rooms and Food & Beverage (F&B) department leaders while ensuring operational excellence, financial performance, and exceptional guest experiences. Reporting directly to senior management, this individual will play a key role in executing the strategic vision of the organization while upholding Ithaka Hospitality Partners' standards of excellence. Key Responsibilities Strategic Leadership & Operational Excellence Provide executive oversight for all aspects of hotel operations, including Rooms and F&B departments. Lead day-to-day operations with a hands-on approach, ensuring team performance meets and exceeds operational standards. Serve as a role model for operational excellence, capable of stepping into key team roles as needed. Champion the Ithaka culture, delivering exceptional guest interactions and ensuring the highest service standards. Guest Experience Optimization Monitor and improve the guest journey across all touchpoints, from arrival to departure. Address guest concerns promptly, providing thoughtful solutions and training teams on handling issues effectively. Collaborate with Food & Beverage, Rooms and Housekeeping leadership to enhance service delivery, preventative maintenance, and quality improvements. Actively respond to guest reviews on social media and satisfaction platforms to strengthen brand loyalty. Talent Development & Engagement Foster a culture of continuous learning through structured training programs and development opportunities. Conduct regular departmental meetings and daily "huddles" to ensure alignment on goals and priorities. Hire, mentor, and support department leaders and team members, promoting a collaborative and high-performing work environment. Implement company training systems alongside IHP's Director of Training & Development, leveraging tools like Schoox to ensure comprehensive onboarding and skill enhancement. Financial and Operational Accountability Analyze daily revenue and labor reports to ensure operational efficiency without compromising service quality. Partner with revenue management, Department Heads, and the General Manager to forecast, budget, and achieve financial targets. Oversee cost controls, including food, labor, and operating expenses, to maximize profitability. Leverage data analytics to identify growth opportunities and refine operational strategies. Innovation in F&B and Menu Development Collaborate with culinary and F&B leadership to develop seasonal menus and enhance guest offerings. Lead pre-service briefings to communicate menu updates, special requests, and service expectations effectively. Uphold stringent health and safety standards, achieving exemplary inspection scores. Quality Assurance and Maintenance Maintain a pristine operational environment by enforcing cleanliness and compliance with health codes. Proactively manage preventative maintenance schedules for equipment and facilities. Set and achieve performance goals using structured frameworks such as the 4 Disciplines of Execution (4DX). Flexibility and Operational Support Adapt to evolving operational demands, including nights, weekends, and holidays, to meet business needs. Provide guidance on specialized services such as coffee programs, banquets, and in-room dining enhancements. Qualifications A minimum of 3+ years in senior leadership roles within the hospitality industry. Proven expertise in upscale hotel and restaurant operations with a focus on guest satisfaction and revenue optimization. Bachelor's degree in hospitality or a related field is preferred. Strong understanding of Forbes and AAA service standards. Exceptional knowledge of operational software such as Agilysys Point of Sale, ADP, Opera Cloud, and KYC Hotel Optimization. Why Ithaka Hospitality Partners? We are a group of individuals who believe that the journey is just as important as the destination. That life is a string of experiences made to be enjoyed. That a company can have a soul, and that soul is more than the sum of its parts. We are Ithaka. Our road is full of adventure and discovery. Ithaka Hospitality Partners was founded as a premier partner in the hospitality management industry, focused on driving loyalty and creating enhanced experiences for our guests, team members, and owners. We are committed to long-term partnerships between all stakeholders, creating a true alliance partnership unique in our industry. Through strong, enduring relationships with our partners, streamlined operations and the highest level of engagement, we deliver strategic and tactical methods to achieve overall profitability, guest satisfaction and employee loyalty. We believe in serving our guests, team members, investors, owners, and partners with honesty, integrity and uncompromising quality. Ithaka boasts a high level of involvement with all aspects of hospitality management, and provides a clear vision with a commitment to bringing that vision to life. Our business acumen coupled with our deep understanding of the hospitality industry at a global level sets us apart. For more information, please visit ithakahp.com. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
    $67k-124k yearly est. 16d ago
  • Production Operations Director

    Duracell 4.8company rating

    Chief operating officer job in LaGrange, GA

    The Duracell Production Operations Manager will be responsible for Operations in our LaGrange, GA facility. This position will provide leadership and guidance to direct reports for the purpose of increasing their effectiveness using DWS (Duracell Work Systems) tools and approach. They will be responsible for managing the plant strategically by working closely with Quality Control and Technical departments to create and facilitate continuous improvement of plant processes, systems, competencies, focusing on opportunities to improve production by using all available resources. * Foster an environment where safety and quality are high priorities by ensuring all employees perform any assignment or job task according to the stated safety policies and procedures * Oversight of production processes to ensure products are processed in a manner that exceeds the quality and value expectations of our customers and consumers by adhering to Good Manufacturing Practices and Policies and Procedures * Manage and coordinate plant operations within company policies and procedures that produce products that meet quality, cost, volume and service criteria and objectives * Initiate plans and processes which minimize manufacturing costs through effective utilization of employees, equipment, facilities, materials, and capital. Use of DWS (Duracell Work systems) is key * Develop employees by establishing, managing, and maintaining a well-trained and motivated staff * Responsibility for ensuring that staffing and competency levels are achieved/exceeded in all aspects of the manufacturing process * Rollout of DWS (manufacturing excellence) methodology within the Operations and Technical departments * Assure attainment of business objectives and production schedules while ensuring product standards that will exceed our customers' expectations. * Work closely with functional departments to ensure coordination between purchasing, quality, maintenance, and finance * Maintain individual skills, keeping up to date with latest production, technological changes, and production management * Remove waste and constraints from the production process to improve efficiency and enhance productivity * Develop and execute 1-3-year plan for operations to deliver volume and cost requirements * Other responsibilities as assigned by management. Minimum Requirements: * Bachelor's degree in engineering, Operations Management (or similar technical field) * 10+ years of progressive manufacturing experience with leadership responsibilities in Plant Operations, Maintenance Processes, and Financial Management, Project Management, Experience in Top Tier consumer products preferred * Possesses a broad understanding of multiple functions within a large organization, i.e. Operations, Operational Excellence, Finance, Supply Chain Management, HR, etc. * Experience in Operational Excellence Implementation, i.e. Lean Six Sigma, IWS, DWS (Duracell Work Systems) preferred * SAP experience, preferred * Must have the ability to plan, set objectives and goals, prioritize, measure performance, provide direction and meet deadlines * Decision making and problem-solving skills * Positive and goal oriented, willing to accept the challenge of new assignments and be able to work well with others * Must be able to thrive in a fast-paced environment, with emphasis on teamwork, customer service and safe working practices * Ability to communicate with parties within Segment and Sector but also external to the Company (suppliers or customers) * Able to lead decisions related to hiring, role change, promotion, reward and performance management incl. termination * Compatible with company culture and core values #LI-JP1 Duracell is the world's leading manufacturer and marketer of high-performance alkaline batteries, complemented by a portfolio of high quality, market leading specialty, rechargeable and professional batteries. Duracell's products power numerous critical professional devices across the globe such as heart rate monitors, defibrillators, telemetry devices, smoke detectors, fire alarms, automated valves and security systems. As the leader in the professional power category, Duracell has a rich history of innovation, continuously introducing batteries that are smaller, thinner, with more energy and longer lasting than competitive brands. Since March 2016, Duracell has found its permanent home within Berkshire Hathaway (ranked #4 World's Most Admired Companies by Fortune Magazine and #3 in the Fortune 500), and will continue to focus on sustainable growth, industry-leading innovation while creating long-term value for our customers and consumers. At Duracell, integrity, end-to-end accountability across all levels, fast decision-making and a "can do" attitude is highly valued.
    $118k-153k yearly est. Auto-Apply 34d ago
  • Director of Operations

    Sitecare

    Chief operating officer job in LaGrange, GA

    The Director of Operations at SiteCare is accountable for how the business operates day to day and how it scales. This role exists to turn strong services into a predictable, profitable operation. You will lead Account Managers, Developers, and Marketing team members. You will define standards, enforce them, and continuously improve the systems behind them. You will own service delivery quality, account expansion, and margin discipline. If Account Managers are reactive, you correct the behavior. If delivery slips, you fix the system. If projects lose money, you stop it before it happens. This is not a coordination role. It is a leadership role with real authority and real accountability. What You'll Be Responsible ForAccount Growth and Accountability Lead and coach Account Managers to proactively expand existing client relationships. Set clear expectations for account ownership, growth targets, and client communication. Review account health consistently and intervene early when risk or opportunity appears. Ensure renewals, expansions, and upsells are deliberate, measured, and repeatable. Service Delivery Excellence Enforce high standards for onboarding and ongoing service delivery. Ensure tickets, projects, and requests are completed on time and meet quality expectations. Eliminate overdue work and recurring delivery breakdowns. Step in on escalations when required and resolve them decisively. Financial Ownership and Margin Control Approve all quotes, scopes of work, and project plans. Ensure every project and engagement is profitable. Identify scope creep early and correct it before margins erode. Create visibility into effort, cost, and delivery efficiency across teams. Systems and Process Improvement Design and refine workflows across sales handoff, onboarding, delivery, and support. Standardize how work is estimated, sold, delivered, and reviewed. Build repeatable systems that allow SiteCare to scale without chaos. Use data to guide decisions and prioritize improvements. Team Leadership Directly manage Account Managers, Developers, and Marketing team members. Hold people accountable through clear goals, direct feedback, and follow-through. Address performance issues promptly and professionally. Build a culture of ownership, clarity, and pride in execution. What Success Looks Like Within 6 months: Account Managers consistently expand revenue within existing accounts. Tickets and projects are completed quickly, cleanly, and without backlog. Service delivery is predictable and reliable across all clients. Clients actively recommend SiteCare based on their experience. The business operates with stronger margins and less day-to-day friction. Who This Role Is For You have: Experience running operations in a software, SaaS, or agency-style services business. Comfort owning numbers, margin, and outcomes. A track record of leading teams and enforcing standards. The ability to have direct, sometimes uncomfortable conversations without creating drama. Sound judgment and the confidence to say no when necessary. You do not need deep WordPress expertise. You do need the ability to learn the business quickly and run it well. Who This Role Is Not For This role is not a fit if you: Avoid hard conversations. Prefer consensus over clarity. Confuse activity with results. Are uncomfortable being accountable for financial performance. Compensation Base salary: $100,000 to $140,000 Performance-based bonus: tied to account growth and delivery performance Location: Remote, U.S. About SiteCare SiteCare provides WordPress support, maintenance, performance optimization, and development for growing companies. We partner with marketing teams that need speed, reliability, and expert execution without internal complexity. We value clarity over chaos, ownership over excuses, and results over noise.
    $100k-140k yearly Auto-Apply 15d ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Chief operating officer job in Montgomery, AL

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $58k-90k yearly est. 60d+ ago
  • REVENUE DIVISION DIRECTOR I-GENERAL

    State of Alabama 3.9company rating

    Chief operating officer job in Montgomery, AL

    The Revenue Division Director I-General Option is a permanent, full-time position with the Department of Revenue. Positions are in Montgomery. Employees in this class serve either as assistant directors of the largest and/or most complex divisions or as directors of smaller but very complex divisions.
    $76k-126k yearly est. 29d ago
  • Production Operations Director

    Duracell 4.8company rating

    Chief operating officer job in LaGrange, GA

    The Duracell Production Operations Manager will be responsible for Operations in our LaGrange, GA facility. This position will provide leadership and guidance to direct reports for the purpose of increasing their effectiveness using DWS (Duracell Work Systems) tools and approach. They will be responsible for managing the plant strategically by working closely with Quality Control and Technical departments to create and facilitate continuous improvement of plant processes, systems, competencies, focusing on opportunities to improve production by using all available resources. Responsibilities Foster an environment where safety and quality are high priorities by ensuring all employees perform any assignment or job task according to the stated safety policies and procedures Oversight of production processes to ensure products are processed in a manner that exceeds the quality and value expectations of our customers and consumers by adhering to Good Manufacturing Practices and Policies and Procedures Manage and coordinate plant operations within company policies and procedures that produce products that meet quality, cost, volume and service criteria and objectives Initiate plans and processes which minimize manufacturing costs through effective utilization of employees, equipment, facilities, materials, and capital. Use of DWS (Duracell Work systems) is key Develop employees by establishing, managing, and maintaining a well-trained and motivated staff Responsibility for ensuring that staffing and competency levels are achieved/exceeded in all aspects of the manufacturing process Rollout of DWS (manufacturing excellence) methodology within the Operations and Technical departments Assure attainment of business objectives and production schedules while ensuring product standards that will exceed our customers' expectations. Work closely with functional departments to ensure coordination between purchasing, quality, maintenance, and finance Maintain individual skills, keeping up to date with latest production, technological changes, and production management Remove waste and constraints from the production process to improve efficiency and enhance productivity Develop and execute 1-3-year plan for operations to deliver volume and cost requirements Other responsibilities as assigned by management. Qualifications Minimum Requirements: Bachelor's degree in engineering, Operations Management (or similar technical field) 10+ years of progressive manufacturing experience with leadership responsibilities in Plant Operations, Maintenance Processes, and Financial Management, Project Management, Experience in Top Tier consumer products preferred Possesses a broad understanding of multiple functions within a large organization, i.e. Operations, Operational Excellence, Finance, Supply Chain Management, HR, etc. Experience in Operational Excellence Implementation, i.e. Lean Six Sigma, IWS, DWS (Duracell Work Systems) preferred SAP experience, preferred Must have the ability to plan, set objectives and goals, prioritize, measure performance, provide direction and meet deadlines Decision making and problem-solving skills Positive and goal oriented, willing to accept the challenge of new assignments and be able to work well with others Must be able to thrive in a fast-paced environment, with emphasis on teamwork, customer service and safe working practices Ability to communicate with parties within Segment and Sector but also external to the Company (suppliers or customers) Able to lead decisions related to hiring, role change, promotion, reward and performance management incl. termination Compatible with company culture and core values #LI-JP1
    $118k-153k yearly est. Auto-Apply 35d ago

Learn more about chief operating officer jobs

How much does a chief operating officer earn in Auburn, AL?

The average chief operating officer in Auburn, AL earns between $69,000 and $200,000 annually. This compares to the national average chief operating officer range of $81,000 to $229,000.

Average chief operating officer salary in Auburn, AL

$118,000
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